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Auto repair shop - Mark's Auto - in Pasaadena

1 reviews

Location: 132 Campbell Ave, Pasaadena, TX 77502

Office phone

+1 (713) 481-9506

Shop online

Sunday 12:00 - 15:00
Monday 09:00 - 16:00
Tuesday 09:00 - 16:00
Wednesday 09:00 - 15:00
Thursday 09:00 - 15:00
Friday 09:00 - 12:00
Saturday 11:00 - 13:00

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24/03/2015

My dad has been to this shop a few times, and although he was never really happy with the service he got for the price he paid, he chose to go there for the convenience.
Today he wanted to junk his car, and went to him for advice. Shop owner (the dad) said that for a FEE of $50, they could help him find a "possible" way to earn up to 1500 for his junk car. Being none-informed, my dad paid the price. After looking at the paperwork myself, it turned out that the shop printed out a FREE form from the Consumer Assistance Program Application online, and charged my dad $50 for it. The form itself is FREE, and it is also FREE for anyone to apply.
In addition, the shop owners KNEW that my dad doesn't qualify for this program (program requirement is to have a car that does not pass smog, but shop smoke checked my dad's car, and they passed him), the shop owners STILL INSISTED that my dad pay them the $50 to apply. The shop SCAMMED my dad $50 for this free form, because my dad is non-informed.
BOTTOM LINE: Such business practice is so SHADY, and I would never recommend anyone to go to them. If they can SCAM $50 out of a FREE online form, who knows what else they can scam when you bring your car over? I am currently filing a report with the Better Business Bureau. Can't let shady business people take advantage of none-informed consumers. This is not right.

linwen l.

Source: YELP

We work with these brands

Chrysler
Hyundai
Jeep
MINI
Porsche

We perform these services

Body Work
  • Collision repair
  • Paintless dent repair
  • Auto body painting

Diagnostics
  • Computerized vehicle diagnostics
  • Troubleshooting and repair of warning lights

Engine Services
  • Engine repair and rebuilds
  • Cooling system service and repair
  • Exhaust system repair

General Automotive Repair
  • Routine services and repairs
  • Preventative maintenance
  • Warranty work

HVAC Services
  • Air conditioning repair and recharge
  • Heating system repair
  • Cabin air filter replacement

Roadside Assistance and Towing
  • Towing service
  • Emergency roadside assistance