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Auto repair shop - Family Motors Auto Body & Paint - in Bakersfield

25 reviews

Location: 6860 District Blvd, Bakersfield, CA 93313

Office phone

+1 (661) 834-4960

3.6

25 total

(8)

(0)

(1)

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(16)

09/04/2015

Great work and very professional. Their website made finding the place very helpful and they are also very convenient by having a rental service available next door.

Chris C.

Source: YELP

21/08/2015

DONT DO IT. This place completely messed up my car, I had a minor accident where another car rear ended me, very small dent, just a replacement bumper and trunk. they left me with missing parts from my vehicle, a dented trunk lid, And not to mention when I went to fill up my gas tank, they had actually punctured the tank so gas went every where. When I told them about it they told me it was how old my car was....UMMM IVE NEVER HAD PROBLEMS BEFORE?! The man I spoke to with the initial estimate was very rude when I informed him of my alignment issue that had happened because of my accident, he told me it was absolutely impossible for that to have happened and refused to fix it.(Gerry) I would not recommend a place like this, they were rude and completely wasted my time.
Go to a real shop it maybe a little slower but at least they will do the job right and you won't have to come back.

Sadie S.

Source: YELP

23/07/2015

This is a terrible place to get your car repaired. They ordered the wrong wheels for my car twice. It took two weeks for the wheels to arrive. Once I received my car back they made a mistake with the alignment. I had to take it back. They kept it for another week. My rentals insurance expired so I had to front the bill. Please don't go here!!!

Johnny W.

Source: YELP

16/12/2014

I am so happy I took my jeep wrangler to Family Motors to be repaired. They were very professional, and had my jeep done in record time...and under their initial estimate.
The paint matching was excellent. They went the extra mile.

Kris R.

Source: YELP

16/05/2015

Unprofessional, they damaged my car and wasted my time. Insurance had to get involved, another shop ended up fixing their mistake

Homer S.

Source: YELP

02/04/2013

I went in for a quote to repair a dent. This place came in with the highest price and highest degree of attitude.
The guy who did the estimate added labor for repairs that I didn't need. Half an hour of labor to wipe off my door handle? A can of degreaser, a shop rag, and 2 minutes of my time was all it took.
The estimator wasn't willing to explain what work needed to be done. All he could do was say that this was a top rated facility. He wouldn't answer questions, but he'll chide you for considering another shop. If you're not walking in with a blank check from an insurance company, they don't want your business.

Jenny O.

Source: YELP

13/06/2014

Horrible service and unprofessional attitude. Paint is already peeling and clearcoat is gone from work done 5 yrs ago. Deceitful practices and lies, avoid!

Michael S.

Source: YELP

19/04/2013

After the parts came in it only took 3 days to do the repairs to my rear passenger door and fender. Lots of email updates and they kept me informed through each step of the repairs via email. It was an overall pleasant experience, plus the hertz rental car was quick and easy to get taken care of. Also if you go to your website you can grab a $100.00 off coupon and a save on that deductible. Will go here again if I have to.

Chad Y.

Source: YELP

26/01/2012

Timely service and no problems!

Tricia M.

Source: YELP

16/11/2013

this place is great if you enjoy having to bring your vehicle back in for rework over and over again. whats the best is that the quality of work gets worse each time you take it in.TAKE YOUR MONEY SOMEWHERE ELSE THEY WILL SCREW YOU!!!!!

Jason M.

Source: YELP

20/02/2015

Awesome Service

I recently had my car repaired at Family Motors Auto Body and Paint. They were very professional and even finished my car early. I loved that I got text messages letting me know the progress on my vehicle. The staff was very friendly and professional. I was very happy. Great place with an awesome staff and great service!!!!

Lisa R.

Source: YPAGE

12/05/2015

I had my car repaired here after a car accident. The staff was extremely friendly and helpful every time I spoke with them, and responded efficiently when I had questions regarding my car's progress. They fixed the back bumper and side panels on my car leaving them looking BETTER than before. I was very pleased with their work. Also, their office is really nice, with a spacious and comfortable waiting area. Usually when you think of anything to do with auto repair, you think oily, dirty waiting areas with auto posters from 10 years ago. I 100% recommend their services!

Eryn Tyler

Source: FBOOK

27/08/2015

The Staff is All around Fantastic. I felt very comfortable leaving my car. I felt even Better when I seen my car. The turn over time was an overall fast. The staff kept in touch with me on the progress of my vehicle. Awesome Job.

Shawneice Wilkerson

Source: FBOOK

03/06/2015

ABSOULUTLEY WONDERFUL PEOPLE... Outstanding customer service from Christy! She was wonderful to deal with, very professional but most important very caring individual. I am very pleased with the work done on my vehicle. The vehicle was returned to me in a timely manner. Gerry was as well a great individual to deal with. He knows his position well! I definitely recommend this auto body & paint shop! Thanks a million for the service!

Marisol Dueñas

Source: FBOOK

21/04/2015

Phenomenal service, phenomenal people.

Chris Bradburn

Source: FBOOK

25/03/2015

Looks great!

Carlo Maurice

Source: FBOOK

20/04/2015

Modu Seye

Source: FBOOK

16/04/2015

Angeles Zepeda

Source: FBOOK

24/03/2015

Joe Martin

Source: FBOOK

13/03/2015

Esmeralda Garcia

Source: FBOOK

11/03/2016

We went to family motors to have my jeep libertys window regulators replaced and front fender put back on. We spoke with Richard who was very friendly and professional. He gave us a quote and time limit for the repairs. It was done on time and cost below our quote. All staff members we dealt with were above and beyond nice. I would and will recommend family motors paint and body to all. Thanks to Richard for being so nice to us. John and Mary Byrd

Mary Morgan

Source: GPLAC

29/06/2015

Came in for an estimate on a parking lot bumper incident. Dale took a look at it, said "I think that'll just rub off", grabbed some solvent and a rag, and fixed it for me no charge. Excellent customer service, clean and comfortable waiting area.

Jon Wood

Source: GPLAC

01/07/2015

It was a really horrible experience. The receptionists were acting all snobby and bitchy, like They think they are too good to talk to you. They give out personal client information as well. I know this because I had a friend call for me and they gave them my name, number, and address. I'm pretty sure it's against law to give out personal client information to a stranger. There is no manager there most of the time.

Junior Felix

Source: GPLAC

25/03/2015

This shop did a bad job on my girlfriends car.Next day noticed the paint was pealing off then noticed bonus damage.Really nice shop, but work doesn't match up. Would never take it to them again. Would never recommend it. After I told them about what happened they gave me the run around & never called me back or said sorry.

Alex hernandez

Source: GPLAC

09/04/2015

Great work and very professional.

Chris Cervantes

Source: GPLAC

We work with these brands

BMW
Bentley
Buick
Cadillac
Genesis
Honda
Kia
Mercedes-Benz
Mitsubishi
Porsche
Subaru
Toyota

We perform these services

Fleet Services

  • Maintenance contracts for business fleets
  • Priority service and scheduling

Suspension and Steering

  • Shocks and struts repair
  • Suspension check and repair
  • Power steering repair and maintenance

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment

Vehicle Detailing

  • Interior and exterior cleaning
  • Waxing and polishing
  • Engine cleaning