20/07/2016

Have been taking cars to Shelby Auto for years. Small business run by a husband and wife. They care about their customers and getting repairs done right and at a fair price. Just bought a used car for my almost 16 year old son. The car needed a some work to get it into shape for my new driver. I trusted John and his guys to do the repairs and make my son's car safe and reliable. The car is running and driving like a champ. Couldn't be happier. Highly recommend Shelby Auto.

Anna G.

Source: YELP

27/09/2015

Never, ever, again.
The clutch cable snapped on my mustang - so I had it towed to this shop. They didn't bother to look at the car for 2-3 days. Then they had to wait to order in the cable, which they ordered over night shipped at my expense, ofcourse - but by then it was Friday, so it wouldn't be there till Monday.
Everytime I called for an update - they'd only answer the phone about half the time. And EVERYTIME I got them on the phone, the owner John would tell me "it'll be done today" - and it would never get done.
It was having issues starting, so rather than calling me and updating me on parts it needed, etc - he would just add the parts and charge me for them.
Finally after a week and a half - I called them
Four times that day and told them I HAD to have the car that day. By 5:30, I still hadnt heard from them - and they close at 6. I went up there myself to find three mechanics surrounding my car and one banging on the carburetor with a wrench.
Apparently, the carb that had no issues when the car went in there - is suddenly having major issues. Better yet? No one there has a clue about carburetors nor can they recommend me to anyone. This is DETROIT "motor city" - and every single muscle car in the area is probably running the same
Holley carb.
I made a deal with owner, john - call me tomorrow at noon, I'll give you an update - if he can fix it, he'll charge me a half hour labor - if not, he won't charge me. I call at noon -no answer. Call at 1230 - he answers - haven't been able to look at it. Told me to Call him in an hour. I call him in an hour and a half. No answer. Drive up there - cars sitting - no ones working on it.
At this point I told him I didn't want him to work on my car anymore and I had it towed out of there. Thank god this was my toy car and not my daily driver.
It took over a week and a half for them to do 3 hours worth of labor (starter and clutch cable) and the car left with a issue it didn't have going in. Better yet, the tow truck driver told me that they hear of issues at this shop all the time. Wouldn't recommend this shop to my worst enemy.

William C.

Source: YELP

03/10/2014

Excellent, fast and not over priced
Someone stole my catalytic converter and I did my best to put a replacement on but I don't weld and the turds cut it off at the bend in the pipe and I was unable to properly join the pipes together. At shelby auto care, they were able to quickly take my repairs and weld it all together to seal it up for an excellent price.

Christopher H.

Source: YELP

25/02/2015

I have been taking my car here for years and they have always done a great job and with good prices. I'm happy that I found a good mechanic shop that's honest.

shebajj

Source: YPAGE

19/02/2014

Never go here. Horrible experience. Communication was non-existent, they kept my car for almost 4 weeks, they were not honest, and from start to finish it was a terrible experience. I learned my lesson.

Beverly C.

Source: YPAGE

02/11/2010

Great Service

Service is always performed great

shelbyautocare

Source: YPAGE

13/03/2016

John knows what he is doing. He will give you every piece of info on an install, or repair. Great shop. Truthful, honest, nice, and cool. The waiting room has a comfy couch too!

Alexzander Nathan

Source: GPLAC

19/10/2015

Terrible!!! I took my Explorer up there with coolant problems. John the owner told me it was my head gaskets..he said it would take 5 days, I said ok..after my car being there for 2 weeks It still wasn't ready. Every time I called he told me another excuse for it taking longer. I said I have to have my car back, because we were renting a car. I had to threaten with a attorney to get it back. When I got it back i took it to another shop to make sure they did the work they claimed. Come to find out he didn't do any work to it at all!!! It was still leaking coolant, it ended up being my radiator! He is the most dishonest mechanic I've ever had to deal with. Reconsider if your planning on using him. I chose him because of the good reviews I did see, that's why I feel it is important to get the truth out there regarding his dishonesty and poor workmanship

Renee Cupp

Source: GPLAC

22/03/2016

I have been taking my vehicles to John and his staff for many years and I have always been satisfied with his knowledge and service, I have never had a problem and John always explains what is wrong with my car and the best way to handle it, if it is something I don't need right away he will let me know, it is good to know there are people like John and his staff that you can trust, I would recommend Shelby Auto to everyone

Bernie Tratt

Source: GPLAC

27/09/2015

Never, ever, again. The clutch cable snapped on my mustang - so I had it towed to this shop. They didn't bother to look at the car for 2-3 days. Then they had to wait to order in the cable, which they ordered over night shipped at my expense, ofcourse - buy by then it was Friday, so it wouldn't be there till Monday. Everytime I called for an update - they'd only answer the phone about half the time. And EVERYTIME I got them on the phone, the owner John would tell me "it'll be done today" - and it would never get done. It was having issues starting, so rather than calling me and updating me on parts it needed, etc - he would just add the parts and charge me for them. Finally after a week and a half - I called them Four times that day and told them I HAD to have the car that day. By 5:30, I still hadnt heard from them - and they close at 6. I went up there myself to find three mechanics surrounding my car and one banging on the carburetor with a wrench. Apparently, the carb that had no issues when the car went in there - is suddenly having major issues. Better yet? No one there has a clue about carburetors nor can they recommend me to anyone. This is DETROIT "motor city" - and every single muscle car in the area is probably running the same Holley carb. I made a deal with owner, john - call me tomorrow at noon, I'll give you an update - if he can fix it, he'll charge me a half hour labor - if not, he won't charge me. I call at noon -no answer. Call at 1230 - he answers - haven't been able to look at it. Told me to Call him in an hour. I call him in an hour and a half. No answer. Drive up there - cars sitting - no ones working on it. At this point I told him I didn't want him to work on my car anymore and I had it towed out of there. Thank god this was my toy car and not my daily driver. It took over a week and a half for them to do 3 hours worth of labor (starter and clutch cable) and the car left with another issue it had going in. Better yet, the tow truck driver told me that they hear of issues at this shop all the time. Wouldn't recommend this shop to my worst enemy.

William Castiglione

Source: GPLAC

28/09/2014

We all have car problems and we all want to find a place to go that we can trust. Yes, budget is a concern as well but I think if you are like us finding someone you can trust is the primary goal. We found that in John and crew at Shelby Auto Care....they always do what they say they will do and we never have to worry "will it be right?"or " will they do a good job?" because they always do. No double talk, no B.S. ....they are knowledgeable and have the credentials to back what they tell you. We have gone here for years and will continue to do so and we always refer family and friends. Good people, great workmanship....piece of mind for our car repair issues.......

P. Stammers

Source: GPLAC

30/08/2013

Although John is very honest and his work is very good, I will no longer take my car to him for repairs because he does not return phone calls promptly. I requested an estimate for some work done last year, called at least six different…

Jean K

Source: DFORC

09/09/2013

Quality work and trustworthy business.

PeterD

Source: DFORC

28/09/2013

I love how friendly and fast they are. They always take care of the issue 1st time all the time. I would and do recommend Shelby Auto to everyone..

CindyK

Source: DFORC

24/01/2012

Excellent customer service and answered all my questions. Very knowledgeable and experienced can repairs. I would recommend it to anybody.

GaryK

Source: DFORC

30/01/2012

very friendly,reasonable price,very fast.I will be going back to them.Really close to home also.

WendiC

Source: DFORC

31/05/2014

very professional , quality work

JosephP

Source: DFORC

07/06/2014

Great service, nice people!

Anonymous

Source: DFORC

18/06/2014

Great service at a reasonable cost. Thank you!

DominicM

Source: DFORC

26/11/2013

Great service and the best people to go to when I have car problems..

CindyK

Source: DFORC

31/01/2012

Shelby did a good job in keeping a old car running. They have been curteous and helpful and they have been honest.

AnthonyB

Source: DFORC

31/01/2012

The staff is friendly, dependable, and extremely helpful. Terrific experience. I will bring all of my car needs to Shelby Auto Care!

KathyR

Source: DFORC

12/02/2012

Thank you for the good care you gave my Jeep. (and me) I appreciate everything you did. My Jeep runs good after you finished with it, thank you. I am thankful that I don't have the fear it will leave stranded. Sincerely, Alice Day Miller

AliceM

Source: DFORC

18/02/2012

Shelby Auto is quick and efficient. I received same day service and everything is running great. I would recommend anyone I know to visit Shelby Auto if they have any issues with their vehicle.

KeithW

Source: DFORC

21/02/2012

They were very informative and thorough telling us all the issues our vehicle had. We were very satisfied with the work done. Prices were fair and work was done in timely manner.

DanB

Source: DFORC

22/02/2012

Great service at a reasonable price on major repairs. Every bit as professional if not more than I would expect from a dealer. I highly recommend them.

Michael Wagner

Source: DFORC

21/06/2014

solved our air conditioning problem, which was not a typical issue.

AndyH

Source: DFORC

22/07/2014

Top notch service at a reasonable cost!!!

DominicM

Source: DFORC

16/11/2011

I always get great service with Shelby Auto Care!! When your there they treat you like family!! They get you in and out as quick as possible and they do it right the first time!! I would reccomend going to them for any vehicle maintenance…

cindy knapp

Source: DFORC

14/08/2014

My first contact with Shelby Auto Care was back in 2011 - they replaced an engine in my 2003 Liberty - the price was reasonable and the car is running great 3 years later... I've also had several maintenance and repairs on our 2009 Town &…

BobB

Source: DFORC

20/03/2012

I had my car towed to Shelby Auto Care because it would not start. They diagnosed the problem and had it fixed the next day. If my car has any other problems, I will be sure to bring it back here.

PatrickT

Source: DFORC

17/11/2011

Honesty and trust are hard to find in the auto care industry. You will find both of these qualities at Shelby Auto Care. Customer for 6 years and I will always go back. Shelby Auto Care goes the extra mile for your safty and treat you…

GaryK

Source: DFORC

21/03/2012

They did a wonderful job! Showed me everything and discussed the work with me before it was done. Made me feel just like family not that I was a distraction. I would recomend them to everyone. Save money and time by seeing them. Thank you…

CindyK

Source: DFORC

24/02/2012

Thanks for your continued support and great service onour car.

SteveW

Source: DFORC

27/02/2012

Im a service tech. and work out of my van, so it is very important to get back on the road as soon as possible!! no matter what the repair is, I needed my transmiison rebuilt, they found metal shavings in the oil pan!! not a good sign, Jon…

RandyL

Source: DFORC

29/02/2012

Great service, job finished at time promised. Very fair pricing. Take your car here to be fixed!!!

TerryM

Source: DFORC

06/03/2014

The Shelby Auto Care team did a great job on my Dodge Grand Caravan brakes at a competitive price. The vehicle was completed in a timely fashion and the service was great. I would recommend their services to anyone in need of vehicle…

GaryG

Source: DFORC

06/03/2014

As always, service here is great. John and Erica are a very friendly, efficient, and extremely honest team. Thanks again for the great customer service. Jeanne Sears

JeanneS

Source: DFORC

07/03/2012

John and team were great as usual. I was pressed for time and needed an oil change. John fit me in and I was in and out within 30 minutes. Thats just one of many reasons why I have all of my service done at Shelby Auto for all three…

SteveW

Source: DFORC

23/03/2012

John and team did a great job and I appreciate their professionalism.

SteveW

Source: DFORC

25/03/2014

I always get the best service at Shelby auto, John and his associates give you a fair price and excellent service, I have been a customer for over 6 years

BernieT

Source: DFORC

18/05/2014

The customer service from Shelby Auto Care is excellent! Erica doesn't hesitate to call me and give me an update on the repairs on my vehicle. Both John and Erica are always friendly and courteous.

Anonymous

Source: DFORC

15/03/2015

Figured out exactly what was wrong with the vehicle. We would appreciate better communication - as to status of vehicle and when it will be completed. Other than that - very reliable as to fixing the problem and making sure vehicle runs…

JohnH

Source: DFORC

26/03/2015

Very disappointed the owner John lies to you all the time . He makes promises he don't honor. All of the repairs THST ghey perform on your vehicle WIIIL breakdown again The warranty is great because you will need it WILL NOT BE…

Anonymous

Source: DFORC

18/11/2011

I have recommended John and Erica and the staff at Shelby Auto Care to my family and friends. They are very easy to work with. They give fair and informative estimates. That is something that you dont' always find with auto repair. Lets…

Donna Razzak

Source: DFORC

18/11/2011

As always prompt, professional consistent service.

AjitM

Source: DFORC

02/04/2012

You can not go wrong with the work they provide, great service the best ever. And the most friendly people you will ever meet. Great Work Keep It Up. If you have a problem, please go to SHELBY AUTO CARE. You will not be sorry. Margie

MargieW

Source: DFORC

18/11/2011

GENERALLY NICE PEOPLE... AND EASY TO WORK WITH. I WILL BE BACK. THANKS

MitchG

Source: DFORC

03/04/2012

Always have terrific service. This family owned business is a great place to bring my van for all types of service :)

KathyR

Source: DFORC

07/04/2012

Another terrific experience with Shelby Auto Care, great service, good price and no issues. Thanks You John & Erica

JohnG

Source: DFORC

12/04/2012

I had very good experience with my brake job done by Shelby Auto Care. They are very polite and honest people. Their price was very reasonable. I would recommend to my family and friends.

JavidK

Source: DFORC

27/03/2012

I am very happy with Shelby Auto Care. They were prompt to look at my car and diagnose the problem. They were also very flexible in making an appointment. I thought the cost was a bit high, however that may be because I have rarely had…

BrianC

Source: DFORC

25/02/2015

I am always happy when I go here. They do a great job and are always friendly. I have been coming here for years and will keep coming here. It's hard to find a good place to get your car fixed and I found it!

JamieP

Source: DFORC

25/02/2015

I had a great experience at Shelby Auto Care. I have lived in the macomb/sterling heights area my whole life and never really found a mechanic that i wanted to go to on a consistent basis, so when my wife felt her car shaking as she…

JessicaD

Source: DFORC

14/03/2015

Everyone should go here!

JimK

Source: DFORC

21/02/2013

Service was good as usual. Total price was a bit higher than estimate but overall very satisfied with service.

MikeR

Source: DFORC

22/02/2013

They did a great job and always do.

JonO

Source: DFORC

29/12/2011

I have been coming to shelby auto for about 4 years and in that time i appreciate all that John does, he is fair and honest and lets me know what exactly i need and if i need it right away or if it can wait, as a person that isnt…

BernieT

Source: DFORC

09/03/2013

Great communication from the mechanic and staff. Always friendly and reliable. I feel like I am getting quality service and fair prices on my car repairs.

Anonymous

Source: DFORC

01/01/2012

We recommend Shelby Auto Care, the workmanship is excellent, the prices are competitive and they deliver what they say they will. Over the past year we have gone to Shelby Auto Care a number of times and are very satisfied with the work.…

John Gallinagh

Source: DFORC

20/03/2013

I always get not only personal service but very professional

BernieT

Source: DFORC

21/03/2013

Great job...as always!

JimK

Source: DFORC

27/03/2013

I brought my vehicle in for a check engine light. This turned into a 2 month ordeal and over $3000 in total charges. Each time they talked to me the price went up. Lack of accountability, lack of competence, poor customer service. I will…

J J

Source: DFORC

05/04/2013

I like and trust these guys, they all ways do a good job.

ScottG

Source: DFORC

05/04/2013

Excellent, honest service.....trust there judgement on all auto issues....that statement is rare in the world of auto service. Front office experience friendly, professional, caring. Have been doing business with Shelby Auto for many…

BernieL

Source: DFORC

06/04/2013

Great job as always!!

JimK

Source: DFORC

11/04/2013

Always professional, caring, & trustworthy! Highly recommended!

Anonymous

Source: DFORC

03/05/2013

I am always satisfied taking my car to Shelby Auto, John takes care of my problem and always makes sure i understand what he is doing and he always looks to keep my cost down if possible

BernieT

Source: DFORC

17/05/2013

Very happy with service and work.

JohnG

Source: DFORC

23/05/2013

I go to Shelby Auto because i get the best service from John and his staff, he always takes care of me and lets me know if there is anything wrong that i need to worry about.

BernieT

Source: DFORC

11/01/2012

Trust in your mechanic seemed like the best title....since I trust Shelby Auto without any reservation....great people do great things...and Shelby Auto is "great" Bernie LeMieux

BernieL

Source: DFORC

28/05/2013

We have taken our vehicles to Shelby Auto Care for a few years now and they have always provided excellent service.

Anonymous

Source: DFORC

29/05/2013

Great service and great poeple

KeithB

Source: DFORC

30/05/2013

You were able to get me in out out very quickly. Appreciate the detailed info on what was done.

CraigN

Source: DFORC

11/01/2012

Trust your mechanic is something that many people search for....and I found it at Shelby Auto. Trust and excellent workmenship....a combination that does "exist" @ Shelby Auto.

Bernie LeMieux

Source: DFORC

05/06/2013

As usual John took care of me, my car broke down and i had it towed to his shop, he was very busy but was able to take care of me and fix my car by the end of the day and i really appreciate it.

BernieT

Source: DFORC

13/04/2012

I had an engine replaced last August and haven't had any issues - have been driving back and forth to North Carolina, so have put quite a few miles on... very happy with the results.. I've been back several times since for smaller…

BobB

Source: DFORC

08/05/2012

The team at Shelby auto care was great to work with. They communicated the problem with my car clearly and had it fixed in one day! Just like they committed. Their positive and friendly attitude made my car repair experience a good…

JasonP

Source: DFORC

08/05/2012

John and team did a great job at a great price as usual. No matter where I move to in the metro Detroit area I will always bring my cars here. Steve

SteveW

Source: DFORC

17/05/2012

Once again, they follow up like no one else! They make sure you are satisfied with their service! Great experience and service!

GaryK

Source: DFORC

23/11/2011

What a relief to finally have found a repair shop that treats customers fairly and does a great job keeping my cars running! This family-owned business gives me fast service, and they're honest, efficient, friendly and professional. The…

DebbieL

Source: DFORC

18/05/2012

I took my car into shelby auto, had engine light on John checked it for me found it was minor and fixed it right away. I always appreciate there great service

BernieT

Source: DFORC

26/05/2012

Shelby Auto Care mechanics went out of their way to get out Honda back on the road and ready for a distance drive. Great service at a fair price. when needed, we'll be back there!

DavidF

Source: DFORC

30/05/2012

I moved to the area a year ago and needed to find a repair shop that works on Toyota vehicles. I found Shelby Auto Care on line and read all of the good reviews,so I made an appointment online. When I went in for a brake inspection they…

Anonymous

Source: DFORC

03/06/2012

I am so glad I was referred to Shelby Auto. I return the favor by referring Shelby Auto to everyone I know. They are knowledgeable and extremely fair to work with. You truly feel like they want to help you. Keep up the great work!

JimK

Source: DFORC

06/06/2012

Very thorough, timely and prices are fair. Way better experience than a dealership. Explained options on required repairs and preventative repairs so I could choose what I could afford at the time. They also stand behind their…

MikeR

Source: DFORC

11/06/2012

Very accommodating and great to work with...as usual!!

JimK

Source: DFORC

30/11/2011

I found John from Shelby Auto two years ago. I will not go anywhere else. His prices are very fair and service is excellent. I never have to worry about unnecessary work being done. They are always up front and very honest at Shelby…

JeanneS

Source: DFORC

09/07/2012

Thank you John and your team of experienced auto mechanics for another fine job! As in the past, you are extremely thorough in repairing/maintaining my car. You have never steered me wrong and always give me options and your expert advice…

JillW

Source: DFORC

13/07/2012

The whole experience was wonderful the people were friendly and knowledgeable, and very professional. Will recommend to everyone.

AnnaC

Source: DFORC

21/07/2012

We always get great service on our cars, they are friendly and knowledgeable when we have any questions and we feel like they go the extra mile to take good care of their customers.

GregS

Source: DFORC

26/07/2012

I have been dealing with John for about 4 years and everytime i am satisfied with the work he does, John is very honest and lets me know exactly what i need and when i need it, i would recommend Shelby Auto to everyone

BernieT

Source: DFORC

02/12/2011

Although not the closest place to my house I go here because I trust the smaller environment and professional service I get here. I don't get reamed on prices and they do the little things that count for little or no cost and always let…

Anonymous

Source: DFORC

16/08/2012

Happy with the workd, still experiencing some quick rebounding in the front end. Having the wheels rotated and balanced tomorrow. Might be we will have to live with the rebounding.

JohnG

Source: DFORC

05/09/2012

Thanks so much for turning my car around so quick before the Holiday. You guys go the extra mile and I appreciate it! You guys are always fair and its hard to find a reputable company to work on your cars now a days that you can trust.

DavidO

Source: DFORC

18/09/2012

like i just said,great work at a good price.

JosephP

Source: DFORC

19/09/2012

John and team as usual do a great job wen it comes to fixing my cars. He replaced a blown power steering pump. He told me to hold off on replacing the power steering fluid well until the next oil change to see if in fact there were any…

SteveW

Source: DFORC

28/09/2012

Went in to get squeaky brakes fixed. As always, I am treated so nice and never patronized like what happens at many other car repair shops if you are a woman. John explains exactly what he is going to do. Erica is very friendly and…

JeanneS

Source: DFORC

05/10/2012

I was very happy with the customer service I got. My car was done in a timely manner. Was done when promised. I also thought you did a completley thorough job in describing what was done. I always recommend you!

KarenG

Source: DFORC

15/10/2012

I have had my brakes and rotors fixed here as well as some engine work done. They were able to fix and figure out the problem that 2 other companies were clueless on. I will always bring my car here , they are honest and treat you kindly.…

Robert M

Source: DFORC

21/10/2012

As always, a great job. Refreshing to work with a company you can trust!

JimK

Source: DFORC

22/10/2012

they do good work as usual.

RandyL

Source: DFORC

06/11/2012

friendly,honest,people the work was done right,, the price was fair. WILL return for work on my van again. THANKS

TimM

Source: DFORC

11/11/2012

Job well done as always. Honest approach to business.

SteveW

Source: DFORC

13/12/2011

Shelby Auto is a place that you can trust. They are HONEST and DEPENDABLE.

JeffW

Source: DFORC

16/11/2012

I have been taking my vehicles to shelby auto for the past 5 years and John and his staff have always been very professional, I appreciate all he does, he is very fair and honest and keeps my vehicle in great running condition

BernieT

Source: DFORC

27/11/2012

great work! love the family atmosphere and the extra care and work they put into everything!! I refer them to everyone!!

CindyK

Source: DFORC

04/01/2013

I have been going to Shelby Auto for about 7 years and i always receive excellent service at a fair price, John and his associates are very professional, I would reccommend his company to any one who is looking for a good and honest…

BernieT

Source: DFORC

22/12/2011

And the both can be found at Shelby Auto. My family has been taking our vehicles to John & Erika for about three years and they have treated us, and our vehicles with professionalism, respect and care. Honestly could not imagine ever…

SteveS

Source: DFORC

01/02/2013

I wouldn't take my car anywhere else!!

Anonymous

Source: DFORC

17/02/2013

Very professional, courteous, clean...thorough explnations of all work needed and services performed.

JeromeM

Source: DFORC

06/06/2013

I've been taking both my vehicles there for a couple years now and have never had a problem. Mike and Erica are always easy to work with. Highly recommend Shelby Auto Care.

HenryA

Source: DFORC

08/06/2013

John and his staff are always friendly and outgoing to me. I trust John with my car and am confident that the repairs are being done right.

KathyU

Source: DFORC

15/06/2013

We had a great experience with Shelby Auto Care. The work was done at more than a fair price and within the promised time frame. Thank you!

RichardJ

Source: DFORC

19/06/2013

Shelby Auto Care was an awesome experience with friendly service and minimal wait time. They even have guest wifi, vending machines and cable television to make you feel at home during your wait. I would recommend them to anyone and they…

GaryG

Source: DFORC

27/06/2013

Excellent, honest service! We have been going to Shelby Auto Care for a number of years, we have never been disappointed!

GaryK

Source: DFORC

09/07/2013

Another great job!

JimK

Source: DFORC

26/07/2013

i took my car in for an oil change and as usual John got my car in and back right away and checked out my car to make sure i had no other issues

BernieT

Source: DFORC

29/07/2013

These people are amazing. New car salemen don't like Shelby Auto Care! Shelby Auto keeps my old van running like new.

JimK

Source: DFORC

30/07/2013

Honest work for a great price.

CiroS

Source: DFORC