05/01/2010

Breaking down on the way to Christmas with the family is bad enough !!! But unfortunately effingham auto repair made it just a smidge worse. The people here are very nice and they looked at the car right away which was great but then they told us we needed a fuel pump which of course you can't get for an old BMW on a Saturday. We believed them (even though when we first got there we told them we thought the problem might be bad gas or water in the tank) and arranged a loaner car to come from the inlaws an hour away. We should have been in Detroit by 4pm but got there at 11:30 instead.
So we are heading home on Monday and get a call from Effingham Auto Repair basically telling us that the car was out of gas !!!!!!!!! Are you kidding???? Somehow in the process of checking to see if we had bad gas (or water) you wouldn't have noticed there was NO gas?!?!?!? Obviously the gauge was off so it said there was gas. The gentleman apologized for not figuring it out sooner - no duh?!??
So since we are on the way home I ask if it's gonna be ready tonight and they say not til Tuesday morning. Ok well on top of everything else we still have to drive 1.5 hours back and forth to get it.
Ok so on tuesday I call to find out what I owe them for the gas they put in and the fuel filter they replaced and I was SHOCKED to hear my total was 235 !!!!!!!
They ended up only charging us $190 but still I feel like they made a mistake it was still too much. As a small business owner I would hope that I would have been more sypathetic and apologetic.

Natalie W.

Source: YELP

06/08/2016

They're good at fixing cars but they sell junk I just bought a car from them a little over 2 months ago and have had to pay over 1000 dollars in repairs

Elizabeth McMahan

Source: FBOOK

11/08/2016

Elizabeth Clayton-Brown

Source: FBOOK

10/03/2016

John Michael

Source: FBOOK

09/03/2016

James Hodge

Source: FBOOK

21/09/2014

Lindsay Kistler

Source: FBOOK

21/09/2014

Bruce Koester

Source: FBOOK

20/09/2014

Kali Cramsey

Source: FBOOK

20/09/2014

Janelle Cain

Source: FBOOK

20/09/2014

Kevin Sarah Clayton

Source: FBOOK

07/05/2014

Matt Clayton

Source: FBOOK

08/04/2014

Sarah Robertson

Source: FBOOK

17/01/2011

A Google User

Source: GPLAC