13/07/2016

So glad I stopped here! My tire gave out on the exit ramp, so this was a convenient place to get it assessed. They took a look at it, gave an honest opinion that it was unsalvageable, and even gave me a spare tire so I could get to the store where I had a warranty on the tire - for free!
Great customer service!

Kevin W.

Source: YELP

08/10/2015

I'm going to have to give this business a 4 star rating! They are very informative and willing to get your car in and out even though they have several to fix. I went to the other tire business down 73 first and they asked me if I had an appointment... Ha! "For getting a nail out of my tire?" NTB told me they were covered up and I'll have to wait at least an hour before they can get to it. They only had one car on the lift.
I drove here to Tuffy, they had 4 cars on the lifts and I was in and out in 30 minutes!
Remember this business for all future tire work, they are very cordial and attentive! So if you happen to notice your tires getting low or you have a flat tire, please remember this business, you'll not be disappointed. Great job guys!

Tony K.

Source: YELP

22/12/2015

They've repaired 3 of my tires in the last 4 months because apparently screws are attracted to my tires. They are friendly, have great rates & are quick. I've never had an issue with any plugs. Not sure why they have negative reviews. I highly recommend!

Dana J.

Source: YELP

24/11/2015

I've been taking my car to Tuffy's for several years. It's always a great experience.

Dane S.

Source: YELP

20/03/2015

While coming home from Mooresville I found I had picked up a screw in my tire. Rather then wait for the next day, I pulled into Tuffy Auto Service Center. The fellow at the front desk said they could handle it so I grabbed a seat in the lounge. After about a half hour one of the workers brought out a screw and said this was in my tire and it need to be repaired. The only problem was that he showed me a flat head screw and the one that I found in my tire had a round head. It also was worn from me driving on it and this one was not. I figured I was being taken but they had already taken the tire off of the rim so I said ok fix it. After about another half hour the fellow at the desk advised me that they had broken the tire pressure sensor and that they were fixing it and I would not have to pay for it. So, now I have over an hour, and now I'm waiting for something they broke. Long story short almost 2 hours for a flat tire repair.
But it doesn't end there. I don't drive the car the next day but two days later I do. Well, the tire pressure monitor goes off plus the screen lights up saying to check the tire pressure monitor system. So I go back to Tuffy and after an hour they tell me the sensor is working but they don't have the equipment to reset the computer.They then tell me I should take it to Honda. I now have 3 hours into a simple flat tire repair. So after leaving not very happy I call Honda and make an appointment.
Two days later after driving around with the sensor and dash light in my face just adding insult to injury I arrive at Honda. After a little over an hour the service representive calls me in and advises me that the sensor was bad and they replaced it. I'm on my way with no problems since.
My feeling on my whole experience with Tuffy Auto Center is that I got taken on the screw and tire repair, and either they didn't fix the sensor, or are so incompetent they had no idea how to fix it. Do yourself a favor and avoid this place.

Jim K.

Source: YELP

16/04/2014

Dishonest crooks that will take advantage of your trust, took my car in and left with new problems

Shane C.

Source: YELP

11/06/2012

Service was great. The problem was out of there abilities but they called another shop that could help. I'll definitely give them another call when an issue comes up.

Tony A.

Source: YELP

21/12/2012

Had walk in at 5:15pm to get an oil change to go out of town the next day and i was told that they closed at 5:30pm and they sent there men home already so for me to come back tomorrow but as i remembered when i walked in the sign said they closed at 6:00pm. I had took my business somewhere else and had better customer service.IF YOU WANT BUSINESS YOU HAVE TO EARN YOUR BUSINESS!!!

Ramon B.

Source: YELP

10/09/2015

Great experience! Needed some custom exhaust and welding done and they jumped right on it. Not only doing it right but fixing the last shops mistakes. Also did a fantastic job on aligning a very aftermarket suspension. This place knows what it is doing!!

Scott Moore

Source: GPLAC