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Auto repair shop - marks auto - in Chino

60 reviews

Location: 5120 schaefer ave unit f, Chino, CA 91710

Office phone

+1 (909) 393-4377

Shop online

Sunday Not working
Monday 08:30 - 06:00
Tuesday 08:30 - 06:00
Wednesday 08:30 - 06:00
Thursday 08:30 - 06:00
Friday 08:30 - 06:00
Saturday Not working

4.9

60 total

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(1)

(54)

09/03/2016

We had no idea where to go for a reliable, HONEST mechanic. I posted a posting on a local community page in Chino Hills and the response was almost unanimous for Marks Auto. There were a lot of people who gave a high recommendation. We were in the process of purchasing our kiddo their first car. We needed several cars inspected. Mark came out personally, drove all the vehicles and personally and carefully inspected each one. Mark had a very fun and friendly demeanor, and not one of desperation or dishonesty. We ended up purchasing the vehicle he recommended and brought it back for a tune up and repair of a few minor item. His staff Heather as well was extremely friendly and personable.
We highly recommend Marks Auto for your repairs. It's nice to know their are honest mechanics out there for those of us who would be easily taken advantage of.

Jeanette L.

Source: YELP

02/08/2016

Went here today. Was expecting great service because of the rave reviews. The lady working at the front didn't even smile. She asked me what the problem was and seemed non interested. A mechanic came in, explained the problem again. He treated me like I was a dumb girl and that I didn't know what I was talking about. They were not helpful and stated that they were busy. Saw no cars being worked on. They seemed like they didn't want to be bothered. I will never go here again.

Leanna C.

Source: YELP

04/08/2016

I've been taking my car here for years and I love Mark and Heather!!! They have always been patient and honest with me...

Chasa R.

Source: YELP

03/08/2016

Just had my oil changed today! Service was quick and well done! As always! This has always been my favorite mechanic! If you're looking for a great and honest job, this is the place to go! The staff is always so friendly and helpful! Thank you so much for everything to everyone at Marks Auto!

Angela A.

Source: YELP

03/08/2016

Finally found an honest repairman with good prices and outstanding customer service. Two thumbs up for Mark's Auto in Chino!

Kathleen A.

Source: YELP

21/07/2016

It all started with finding Mark's auto via Yelp by chance. I noticed the high reviews and wasn't sure if it was fixed. I requested a quote and Heather responded within the hour. My gf's AC took a dump and we weren't sure if there was a leak or etc. They requested us to come in on a Friday after lunch and we did. We met Heather and Mark (owner) and they were very warm and both very personable. They provided a complimentary inspection at no charge. Wow. Although they couldn't find anything immediately wrong, we received a complimentary charge to inject more refrigerant. We're monitoring the problem and so far the air is still cold. If the issue continues, we won't hesitate to come back. I'm all about first impressions and these guys hit it out of the park. It's amazing that helpful service like this still exists. I look forward to becoming your paying customer in the future and will continue to update my review based on the service I receive. Thank you Mark and Heather!

J J.

Source: YELP

14/08/2015

Excellent Service!! Very Reasonable! Mark and his staff are very friendly and keep you up to date with your car throughout the process. Great Service, Great Prices and a Great Experience!

Pablo I.

Source: YELP

21/03/2016

GREAT PLACE. I have brought my car here 3 times and every time they have fixed the problem within the day. Even when I didn't know what was wrong and my car was just making a noise. They figured it out and the problem was fixed. Very fairly priced as well

Billy S.

Source: YELP

09/12/2015

Best service ever! Fast friendly and honest! I wouldn't trust anyone else with my cars! Mark is the best!

Sandy B.

Source: YELP

14/02/2016

Mark's is the best shop around! A friend of mine suggested them, and I've now taken 5 of our family's vehicles there. Heather is super nice, and Mark and his team are great. He explains everything to you, and doesn't try to up sell. He stands behind his work, and their pricing is very good. I won't let any other shop repair my cars. I suggested Mark's to my mom, and she's very happy with their service too!

Mike M.

Source: YELP

25/03/2016

You can trust Mark's Auto to be honest and fair. I have brought all 3 of my cars in for repair and am very pleased with their work. It is great to have a reliable and honest repair shop. Thanks Mark!

Patricia W.

Source: YELP

14/10/2015

Fast, Friendly,Quality and most of all Honest. Towed my daughters car to Marks Auto this morning at 9am. Car was ready before noon (new alternator). Happy Happy Happy customer! Highly recommend this business.

Benita G.

Source: YELP

20/01/2016

I am truly blessed by Mark's auto! Mark is knowledgeable, professional, and most of all HONEST. I would not trust anyone else with my car or anyone else's vehicle. His receptionist, Heather, is friendly and very thorough, calling with updates and keeping you in the loop throughout the whole process. The rest of Mark's staff have the best attitudes and make you feel like you are in good hands. They are also very timely. I've taken my Mustang to Mark in the past and now my Mini Cooper. Prices are very fair. I've had everything from basic oil changes to my wheel speed sensors to a muffler issue. It's also the small things that make this guy stand out. One time I blew a fuse and when Mark fixed it, he gave me a few extras just in case it happened again. I am so lucky that I have the best mechanic in town and probably in all of America. Thank you so much for everything. I pray God blesses you with tons of business!

Kristen V.

Source: YELP

10/07/2015

I don't even know where to start. My Mini Cooper was having issues and I was stranded at work in Chino and had no one to come and help me. I called Mark's auto and spoke with Heather and she was so kind and understanding even as I was crying and couldn't get a sentence out. I brought my mini in and he looked at it right away, turns out it had an issue with the transmission. Mark explained everything in a way I understood, and even offered to call my dad and explain what was going on. He didn't charge me to look at my car and moved it to the street so I could have it towed. He even offered to drive me back to work. They were empathetic, understanding and willing to help me in any way they could. I HIGHLY recommend this place for all car needs. I don't know what I would have done without them.

Courtney V.

Source: YELP

19/02/2016

Tonight was our first visit, and I'm just so happy to have found this place. Our issue was luckily a quick and easy fix, and he had us out of there in about 15 minutes with no charge! Mark himself was great and the whole atmosphere seemed like a great place to work. We will be bringing all of our business here from now on.

Tricia A.

Source: YELP

12/06/2015

Customer services is very good, and they explain all the repairs that are required, and the prices are good.

Hilda A.

Source: YELP

18/09/2015

I am beyond happy with the service I got at Mark's Auto. The price was great, they were VERY nice people, and the work was done in the time frame that gave me. I highly recommend them to anyone in need of repair work!

D N.

Source: YELP

10/05/2014

So many of my friends take their autos to Mark~! Him and his crew do a great job!
I highly recommend this place both for the great job and great customer service!

Shahla S.

Source: YELP

25/08/2015

Mark's auto is the best auto repair company my husband and I have ever gone to. They are honest and trustworthy. We refer people to them regularly, as they always come through, don't overcharge, and I always have a reliable automobile due to their skillset and knowledge. We take all of our cars there.

Katie K.

Source: YELP

08/06/2013

Mark's Automotive
Our family will not take our car anywhere else . I referred to my fiance, now husband. I also referred my daughter and son in law. In fact even though they moved to Idaho they have Mark's check out their car when they visit!
Thanks for the Great Prices and being a place we can Trust. Loyal customers.

Jewell D.

Source: YELP

29/07/2013

I have been coming to Marks for years. Simply put, they are honest and trustworthy which is extremely rare to find in the auto industy. what made me a loyal customer was a veh I had to replace the transmission on. Several quotes for $3500 and above. Mark not only did it for $2200 but also did some preventive repairs without even asking for an extra dime. On another time, I took in my veh for an overall maintainance inspection to try to keep my vehicles running as long as possible. I know he spent his time looking everything over and when I picked up the veh, he recommended a few minor repairs but did not want to charge me any $$ for the time he spent looking at the veh. I had to force him to at least take some cash for his time. I would never take my vehs to anyone else.

Jeffrey R.

Source: YELP

12/09/2013

THIS PLACE IS THE BEST PLACE YOU CAN EVER BE TO GET YOUR CAR FIXED.
My family and I were in California for a family trip from Washington, which was a LONG DRIVE. My car seemed to handle the long ride until we got to our camping site near Marks Auto, then the next morning the engine was not starting. We tried to jump start the car, but it happened to be that we had a different problem. So we took it to Marks Auto after reading other reviews.
Everyone who works there was really nice, and they made sure to inform us what happened to our car and what they needed to do to fix it. My experience with this place was a very pleasant one. I would definitely recommend everyone to visit here for the best and kind service.
This place made my family trip so much better and happier! Thanks, Marks Auto Fleet!

Claire H.

Source: YELP

23/10/2013

In my opinion, this is best automotive repair shop in the So Cal area. Mark is super friendly, he always take care of me and my family members. Whenever our vehicles need a repair work to be done, we always take it to Mark's Auto. I would 100% recommend this repair shop to any of my friends.

Alan T.

Source: YELP

11/12/2013

Marks auto..was highly recommended from a facebook site CHC I decided to go with it.I called Mark and he was very kind and answered my questions . I took my car in for tune up ..very happy with price n time frame to complete promise.

Lucy M.

Source: YELP

16/05/2013

I have been bringing my vehicles to Mark's for years and have been very happy with the quality of service they provide.
I have saved a lot of money and avoided a lot of headaches because I know I am getting a great deal.

Dave M.

Source: YELP

27/01/2014

Mark was very honest!!!

Les L.

Source: YELP

22/04/2014

Mark has been my guy since he opened the shop. He does a great job and has very fair pricing. An honest mechanic is hard to find but I'm glad we found Mark. He's actually saved us a lot of money by telling us about unnrcessary services my vehicle does not need. I drive all the way out from Riverside just for an oil change, thats how happy I am with his service. Thanks Mark!

Dave D.

Source: YELP

13/04/2012

I was referred to Mark's by a friend of mine that is mechanic himself. The car in question is having recurring fault codes in the ECM for the oxygen sensor. Both Marks (yes, there are two) spent a lot of time diagnosing the car and narrowed it down to either the wiring harness or the computer itself. I'm not sure what's going to happen with the car yet, but I'm impressed with their level of knowledge and trustworthiness. They know what they're doing and aren't afraid to take a look at a car they don't normally see. Best of all, they won't BS you and try to sell you something you don't need. Marks Auto will do you right. I plan on going back to them in the future and referring people to their business. They are great guys.

Tim H.

Source: YELP

14/01/2014

Mark's is the only place I'll ever bring my car to for repair, no bs with these guys. They are awesome at fixing whatever it is my car needs, but for me their best quality is their honest recommendations, you'll never walk out of there paying for something you don't need

Monique G.

Source: YELP

25/10/2011

I love the guys at Mark's Auto! They're trustworthy & very helpful! My husband & I have been going to them for about a year now & we are very happy w/them. We recommend using their service!

Nikki M.

Source: YELP

20/01/2016

I am truly blessed by Mark's auto! Mark is knowledgeable, professional, and most of all HONEST. I would not trust anyone else with my car or anyone else's vehicle. His receptionist, Heather, is friendly and very thorough, calling with updates and keeping you in the loop throughout the whole process. The rest of Mark's staff have the best attitudes and make you feel like you are in good hands. They are also very timely. I've taken my Mustang to Mark in the past and now my Mini... See More

Kristen Valle

Source: FBOOK

24/09/2015

This place is the BEST! Thanks Mark and the shop for taking care of my evap issues on my Suburban so quickly and at such a GREAT price!! I really appreciate the great service! I will be back soon for some other minor issues. The Suburban is driving so much better! Thanks again!

Phil Prigge

Source: FBOOK

23/10/2015

Mark and his crew are awesome! He has done amazing work on my car for the last 10 years or so. I recently moved to Oregon and would give anything to have them up here!

Amy Nicholson

Source: FBOOK

30/09/2014

Wow I can not believe I went so long with my check engine light. You guys are the best. Fast friendly service and at low cost. What more can this girl ask for. Thank you so much for the help.

Suzanne Cervar

Source: FBOOK

31/10/2014

Too bad I have a reliable car and don't live close by anymore, they were awesome and the only mechanic I trusted with my first car (of 5 years), my high maintenance 97 Camaro. I love these guys! Great prices and honest.

Natalie Heel

Source: FBOOK

22/09/2014

Best mechanics around ! Would never take my car Motorhome or anything I ever own anywhere else. ! Great service great prices honest people. !

Daniel Drop

Source: FBOOK

23/08/2012

Super nice folks, honest beyond belief, and great mechanics that have been in business a long time. If you are in the Chino, Chino Hills area they are tops for working on your auto.

Rick Moore

Source: FBOOK

03/09/2014

Fast, friendly, fabulous service that's always dependable and will get the job done quick and affordable! Keep business local support Marks Auto!

Jeff Cieslik

Source: FBOOK

07/07/2015

Friendly faces and fast service =) I will not take my car any where else!!! Love you all

Kierra Koontz

Source: FBOOK

08/07/2015

Marks auto is where I take my vehicles, great mechanics and fair prices . Trust worthy mechanics

Mark DeLay

Source: FBOOK

30/01/2014

A great shop with hard working, honest people! The only shop I'll go to!

Angela Austin

Source: FBOOK

01/12/2013

Two Marks for the price of one. Honest and great work.

Pam Maner

Source: FBOOK

18/01/2012

I love this place... Mark 1 & Mark 2 are both great guys and very honest...

Arleen Frances Acuna

Source: FBOOK

16/09/2014

Thanks for getting me up and running so fast now I can go fishing

Brad Donahue

Source: FBOOK

30/01/2014

Best mechanic around and great service

Chris Koontz

Source: FBOOK

05/11/2014

Will definitely be returning!

Tayler Schrock

Source: FBOOK

07/09/2015

BEST SERVICE EVER! MECHANIC'S YOU CAN TRUST!!!!!!!

Priscilla Velasco

Source: FBOOK

24/06/2016

George Rangel

Source: FBOOK

17/06/2014

Elaine Baumann Reed

Source: FBOOK

22/04/2014

Stacy Ippolito

Source: FBOOK

30/01/2014

Kathleen M. Koontz

Source: FBOOK

06/12/2013

Kyle Hilgemeier

Source: FBOOK

30/11/2013

Bill Bethel

Source: FBOOK

19/08/2013

Pat Deyo Shuagis

Source: FBOOK

02/04/2012

Great shop for all you mechanical needs

Brent Tucker

Source: FSQR

31/12/2015

Straight shooters all the way. Been coming here for years because I really don't trust anyone else with my car. Super cool, very knowledgeable, and won't BS you. Thanks Mark and Team!

dave smith

Source: GPLAC

25/02/2016

Very honest & reliable service.

Daxan International-USA

Source: GPLAC

03/11/2015

Great experts mecanjc on the shop else they work on time if u have problem W / car go see them

Roberto Mendez

Source: GPLAC

20/02/2014

Great guys, great service, and nice environment. They treat you like your family and are always looking out for your best interest.

godson okonkwo

Source: GPLAC

13/04/2012

Great guys, knowledgeable, will tell you exactly what your car needs and not try to sell you anything else. Definitely give them a shot.

A Google User

Source: GPLAC

We work with these brands

Fiat
Hyundai
Infiniti
Jeep
Kia
Land Rover
MINI
Subaru

We perform these services

General Automotive Repair

  • Routine services and repairs
  • Preventative maintenance
  • Warranty work

HVAC Services

  • Air conditioning repair and recharge
  • Heating system repair
  • Cabin air filter replacement

Hybrid and Electric Vehicle Services

  • Battery health checks
  • Electric motor service
  • Hybrid-specific components repair

Oil Changes

  • Standard and synthetic oil changes
  • Oil filter replacement
  • Fluid level checks and top-ups

Roadside Assistance and Towing

  • Towing service
  • Emergency roadside assistance

Vehicle Detailing

  • Interior and exterior cleaning
  • Waxing and polishing
  • Engine cleaning