Location: 3460 Falcon St, Pomona, CA 91767
4.8
(4)
(1)
(0)
(2)
(79)
13/07/2016
Quality Auto Service is amazing!! Not only Trust worthy and dependable but they go above and beyond!!
Gina D.
Source: YELP
28/04/2016
Over priced place. $20 labor for an oil change. Told me $15 with half hour wait when I made the appointment, but actually it's $20 and spent an hour for an oil change. They did nothing special but higher price. Never come agian.
===============
Well you're saying a lot. Thank you for letting me know I'm less exprienced. All 5 star for a business is kind of wired though. So I won't change my review. Think I only deserve Jiffy Lube lol.
Yao C.
Source: YELP
01/08/2016
I LOVE JOE at Quality Auto... They fixed my son's car a few months,ago and when the altenator went bad... they promptly replaced it at no charge. Amazing, fast, friendly service
Gretch W.
Source: YELP
08/06/2016
I realized last minute that I needed a smog check for my car renewal due the next day! I went to Quality Auto Service on a Tuesday morning and they were able to check my car right away. The smog check was done in a matter of minutes! I brought reading material with me fully expecting to wait around a while but I barely got through a couple of pages. They were very friendly, super fast and efficient. The owner, Mike explained they are setup to smog more than one car at once so they can save time for their customers. I will certainly return to Quality Auto Service!
Sonia T.
Source: YELP
14/05/2016
This place should be reported to AAA. I would only use them for a smog check, anything else your wasting your time and money. Find another shop.
D D.
Source: YELP
28/08/2015
AAA certified. BBB placard. Takes American express. ASE certificates on wall.
I am a first time customer. I Got a smog check in 20 minutes. Friendly service. Location is right near AAA too. I didn't use any repair services so can't comment on that.
Mark R.
Source: YELP
18/10/2014
I have had 3 cars worked on here over the last 5 years and I always extremely satisfied. Great work, extremely HONEST. The owner Mike is great.
Kyle C.
Source: YELP
19/03/2013
It is hard to find a car repair place where they are honest, fast, and their repairs are quality.
This place fits all the criteria.
Megan G.
Source: YELP
29/08/2014
Had a routine tune up done. The owner is very nice and informative. Everything is working great. I also took my old truck in for a smog test. There was a fuse issue that was taken care of with no charge. I definitely recommend this place.
William K.
Source: YELP
20/06/2014
My first smog check ever. Yes, I'm a novice when it comes to anything related to my vehicle. I was worried, very concerned, and not looking forward to it at all. Mike, the owner, assisted me and was thorough with the ordeal. The process was quick, I was done within 20 minutes, and he even filled up one of my tires low on air. Whew! Anxiety gone. Now to pay my tags...anxiety back!
Lizzie B.
Source: YELP
10/02/2014
Showed up at 750 in the morning and Mike took care of me right away. Got my smog quickly and made it to work on time!
Rene B.
Source: YELP
17/05/2014
I enjoy going here. Every time my car has a problem I only choose mike. He does the best work I've ever seen.
Kylie W.
Source: YELP
13/05/2014
Took my car here as I was referred by AAA and also read these good reviews. Michael told me he could take a look at my car to see if my oil pan was repairable without paying for a new one. After taking a look at it, he determined I had a steel pan and would need a new one (but I appreciate him trying to save me money). I dropped my car off at 8:30 and they started working on it right away. I had my transmission oil serviced as well and they called me 3 hours later saying it was done. Quality Auto fixed my bad oil leaking problem that was caused by the dealer and also told me I had too much oil which they took care of. They are very knowledgeable and honest as well. I definitely will return for service in the future.
Joe S.
Source: YELP
23/07/2014
First time here, Mike was able to get me in and out quickly with great friendly service!
Jeff N.
Source: YELP
14/12/2012
Mike knows his cars and took care of me and my Lotus. Really glad I found this place.
Mark B.
Source: YELP
30/08/2012
Mike does great work at a great price. Someone I absolutely trust with my vehicles.
Michael H.
Source: YELP
20/09/2013
This is a great repair shop. They are honest and professional. I recently had problems with my daughters car and they got to it quickly and kept me informed. One of the problems was transmission but instead of sending me somewhere else he coordinated the entire thing. Excellent.
Craig H.
Source: YELP
24/03/2014
Great auto repair shop, solved a problem that was difficult to diagnose. Wound up being simple.
John I.
Source: YELP
03/07/2012
I had an emergency tow here for a new alternator. It came in about $70 under estimate and an hour earlier than expected. Both guys were really friendly and helpful. I would highly recommend this place!
Shane M.
Source: YELP
21/02/2012
I have be using Mike/Bob for years. Awesome place and people. So trusting and honest. I know Mike will only due what is needed to keep my car going, and not take advantage of my pocket book. Thank you for so many great years
Kimberly G.
Source: YELP
12/06/2013
I came to this place because of the reviews from yelp and I'm not pleased with the results. I came in because the check engine light came on, so I checked to see which auto shop was the best in the pomona/claremont area. I called and I believe I spoke to Mike and told him the check engine light was on. He told me to bring my car in, so I did. I came there and he was very nice, he asked me if there was anything else I thought was wrong with the car and I told him the car makes noises when I turn the wheel. He said he would have the mechanic check it out. I left my car there over night and he said he would give me a call in the next morning. He called the next morning and said his mechanic ran a diagnostic on the car; he said the check engine light came on because battery acid may have leaked onto one of the wires which cause the light to come on, but he assured me the check engine light was off and his mechanic said the diagnostic did report anything wrong with my car. I asked if he knew why the strange noises were coming from my car when I turned the wheel and he said he would have his mechanic check it out and he would give me a call back. He also told me if the check engine light came back on when I got the car back to call.
I guess he forgot to call back, so I came back to pick up my car. As I drove it around the area it seemed fine but a few hours later the check engine light came back on. By this time they were closed, so I informed my father the next day. He called Mike, and told him the light came on again; Mike kept speaking over my father and told him it would cost $93 dollars an hour to figure out what was wrong with the car. If his mechanic ran a diagnostic why would he need to recheck again for $93 an hour? My car is not new, but if his mechanic had done proper checking of my vehicle I would not be writing this. At first I thought this place would be amazing and that they would do a proper inspection of my car, but they didn't. If anyone wants to go to this place I would still recommend it because I'm sure they are good at what they do from the other review, but I lucked out. I will not return to this place and I will not recommend this place to any of my friends or family.
Ms. T.
Source: YELP
16/10/2011
We have been using Mike for our cars for years. Wouldn't trust anyone else to touch them. He is completely honest and reliable, and fees are reasonable. We had a problem once with brakes on our Saturn, and he went above and beyond to make sure things were perfect.
Michael B.
Source: YELP
18/01/2012
For good, honest, reliable auto repair you need to go here to Mike & Bob. For years he has given me good advice and kept my cars running. When I had to go to a dealer for a recall item, I was able to call Mike and find out what the car really needed, and what they were just trying to sell me. Since my husband passed away a few months back, it is nice to know I have Quality auto to rely on.
Sharon J.
Source: YELP
22/03/2016
Stopped in for a smog test and Michael and his crew had me finished in no time, even faster than I can bust out this rhyme... Trust your car to Quality Auto Service The workers here won't make you nervous. Their repairs are great and the prices are low,... See More
Devon Hackelton
Source: FBOOK
01/08/2016
Absolutely adore the service and friendliness here. They have been amazing!!
Gretchen Whannel
Source: FBOOK
24/04/2014
Great mechanics, great service. I had a engine problem tha I thought was going to cost me thousands of dollars. They diagnosed and found a very simple problem that only cost me $260.
John Irvine
Source: FBOOK
16/05/2014
Sounds like I need to bring my lemon from GMC in ..
Susan Higgins-D'Amico
Source: FBOOK
14/01/2015
Great service fixed my dash light problem ! Easy to deal with very personable!
Kimberly Smith Porter
Source: FBOOK
24/07/2014
Excellent customer service. I appreciate everyone at Quality Auto Service.
Katie Girardot
Source: FBOOK
08/09/2013
Best mechanic I know!
Tony Quarto
Source: FBOOK
20/07/2016
Kristin Irvine Cook
Source: FBOOK
15/05/2014
Laura Hartley
Source: FBOOK
27/04/2014
Kimberly Jones Griffin
Source: FBOOK
06/01/2014
David Cash
Source: FBOOK
20/11/2013
Stephanie Bergner
Source: FBOOK
12/10/2013
Jeff Bassler
Source: FBOOK
08/08/2013
Nikki Turkel Hoar
Source: FBOOK
21/06/2013
Amazing auto shop! Great customer service, great prices, quality work! Shop name says it all! I would not go anywhere to have work performed on my vehicles. Thanks Mike.
Randy Rich
Source: FSQR
24/03/2014
This is a AAA approved auto shop which includes 15% off repairs up to $50 at the time of write up. Without the discount, this place offers very competitive non-dealership rates
Ed Dailo
Source: FSQR
18/05/2016
Mike and his crew has taken care of several Toyotas in a timely fashion and explained all the details so I could understand. He is honest and does not try to sell you things you do not need. He is very smart when it comes to fixing all kinds of cars. The shop is clean and the prices are fair. I trust Mike and his crew to care for my car needs.
m will
Source: GPLAC
18/05/2016
After some bad experiences with untrustworthy repair shops, I was looking for an honest mechanic and found it at Quality Auto Service. Personalized care and they stand behind their work. Also fixed problems that other shops couldn't manage. Highly recommended.
John Macri
Source: GPLAC
26/06/2015
Every time I bring my Jeep to Quality Auto I receive excellent service. The technicians are very knowledgeable and efficient. All staff members are easy to work with and friendly. I can rely on receiving honest diagnosis and suggestions on what my car needs. Highly recommended.
TravisY2k Blanc
Source: GPLAC
21/07/2016
Always do a great job at a fair price
Joshua Spencer
Source: GPLAC
31/12/2015
Rip off seriously 93 an hour with no def. Time frame for pre purchase inspection.... No thanks
Chris busi
Source: GPLAC
26/06/2015
Another great experience
took my car in to get a smog check, brakes checked, oil changed and tires rotated. The next day I heard a noise coming from the front brakes. I called them up and they told me to bring it in right away. It was an hour before they closed…
William K.
Source: SUREC
13/07/2015
nice greeting! Fast service!
The service was excellent! I have already recommended your business to a friend.
Nella G.
Source: SUREC
30/07/2015
ALWAYS CHECK HERE FIRST!!!
I HAD AN APPOINTMENT FOR A SMOG CHECK, THOUGHT I WOULD SIT FOR AT LEAST AN HOUR OR SO BUT WAS IN AND OUT IN LESS THAN "10" MINUTES WITH A COMPLETE AND "PASSING" INSPECTION........THANK YOU!!
Linda O.
Source: SUREC
03/08/2015
quick and reliable very professional
found the short in the car didn't try to sell me any extra parts very reasonable price
Jeff D.
Source: SUREC
18/09/2015
Great Service!
Great service!
Sara M.
Source: SUREC
18/10/2015
Trustworthy and knowledgeable
Everyone is friendly and honest. They keep you informed on your car's progress throughout the day. I totally trust them and their service. I recommend them to my friends all the time!
Sandra N.
Source: SUREC
30/10/2015
smog test
Quality work, caring people
Robert W.
Source: SUREC
06/12/2015
Excellent place to take your vehicle to be fixed.
They are very competent, reliable, they always call to discuss what they have found and and the work they recommend doing. They make sure you understand, and are not rushed ... they will answer all of your questions. Their…
Jenny S.
Source: SUREC
07/12/2015
Exceleent Service
Work was done as described, no surprises, no attempts to sell services I don't need.
Steve M.
Source: SUREC
31/12/2015
Friendly and professional service
Thank you Kim and Mike for the nice greeting when I walked in! I have used you before and will continue to do so because you are very honest and thorough. It's hard to find a mechanic that you can trust and I feel very lucky to have…
Sherry D.
Source: SUREC
13/01/2016
Great service, friendly staff
Friendly, thorough, reliable, honest!
Julie H.
Source: SUREC
17/02/2016
Day in, Day Out, Same Great Service
Good service, combined with honest and realistic recommendations, always gets the repeat business.
Adam R.
Source: SUREC
02/03/2016
Fast service. Knowledge.
Handled the problem quickly. Fixed it. Reasonable price.
Thomas O.
Source: SUREC
12/03/2016
Professional knowledge and customer courtesy
Professional knowledge, honest assessment of the problem and quick resolution
Deborah R.
Source: SUREC
14/03/2016
Excellent service
The service was fantastic and speedy. I always go here for my car and recommend them to everyone I know.
Catherine G.
Source: SUREC
05/04/2016
a/c service
fixed in less than one day
Robert O.
Source: SUREC
05/04/2016
Friendly courteous and fair treatment.
You know you're not going to get swindled into more than what your car needs. Mike is a great person and a great mechanic.
Carmelo C.
Source: SUREC
13/04/2016
Very nice people
Very good
Mitch L.
Source: SUREC
07/07/2016
O, you wanted it all fixed, that will be double
Took car in due to squeak. Asked for cost to fix it. Left car so they would have time to properly review issue. Called us back and gave us one price, so we agreed to proceed. called back next day and said they needed another $800+ to…
Charles P.
Source: SUREC
21/07/2016
The Best Service in town
Thank you so much for getting me in and the special touch you gave Miss Subi! She's all better now. Mike and Joe you are the best in giving Quailty Service ! I always recommend your service!
Kimberly P.
Source: SUREC
27/07/2016
Joe's great!
Excellent service all away around!
Michael W.
Source: SUREC
14/08/2016
Helpful
Thank you so much for your quick helpful service.
Georgia C.
Source: SUREC
03/10/2013
As usual, you helped me with solutions that would save me time and money. The service is always great, done quickly and efficiently. You are the best!
Sharon E.J
Source: DFORC
16/10/2013
Awesome as always.....Thanks Mike!
DebbieB
Source: DFORC
15/11/2013
Awesome. Ordered a new seat and seat belt for my car. Now the seat doesn't rock back and forth and I am safe now. Thank You
KimberlyG
Source: DFORC
20/11/2013
Quality Auto service was accommodating, fast, convenient. Mike presented himself well then actually impressed and entertained me with his automotive knowledge during the service. His performance was first rate because he knew his trade,…
GilbertB
Source: DFORC
06/11/2012
Excellent service for a distressed car owner - thank you!
NancyB
Source: DFORC
16/11/2012
If you want service that you can trust. this is the place to go. They always give you the best service at good prices. I am always happy with the results.
Sharon E.J
Source: DFORC
26/02/2013
Mike and his crew are awesome. He is always right on with the knowledge and has great prices.
TracyC
Source: DFORC
26/02/2013
Always the best. Always honest. Always fair. What more can I say?
PeterB
Source: DFORC
06/03/2013
My car is running so smooth it feels like a new car!! Thanks for the great service as always!
Vince AnnM
Source: DFORC
07/03/2013
Quick and professional. Thank you.
RaquelD
Source: DFORC
19/03/2013
Always spot on! Do a great job.
Cynthia AnnL
Source: DFORC
01/09/2012
I have been in the automotive industry for 46 years, and have experienced many auto service facilities. I must say that this is one of the best I've used, and would recommend them to you.
Tony Dalia
Source: DFORC
08/05/2013
Always professional and honest.
RaquelD
Source: DFORC
05/09/2012
Service was great appreciated the follow up on the filter. Discovered the water pump needs replacement due to defect of part
JaniceB
Source: DFORC
10/05/2013
We have always received very prompt, courteous and reasonably-priced service at Quality Auto Service. Knowing that it is a AAA-approved service garage adds to it's merits as a place to get our vehicles taken care of. We highly recommend…
ThomasB
Source: DFORC
05/06/2013
Excellent services as always! Honest & efficient !
Vince AnnM
Source: DFORC
16/06/2013
very good and fair with what has to be done
JamesM
Source: DFORC
22/06/2013
Trustworthy,reliable master mechanics here. Always honest and fair.
Michelle G.R
Source: DFORC
28/07/2013
I appreciate the professionalism and quality workmanship.
EnaW
Source: DFORC
31/07/2013
Always great customer service and quality work.
Guy V.L
Source: DFORC
11/08/2013
Great job thanks fr getting my 96 Mustang running again
MichaelC
Source: DFORC
27/08/2013
As usual you guys did a great job, fast and very professional. I know when I leave your shop my car is good to go with no issues!!!
TracyC
Source: DFORC
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