Back to Auto Repair shops near me in Pomona, CA

Auto repair shop - Quality Auto Service - in Pomona

88 reviews

Location: 3460 Falcon St, Pomona, CA 91767

4.8

88 total

(4)

(1)

(0)

(2)

(79)

13/07/2016

Quality Auto Service is amazing!! Not only Trust worthy and dependable but they go above and beyond!!

Gina D.

Source: YELP

28/04/2016

Over priced place. $20 labor for an oil change. Told me $15 with half hour wait when I made the appointment, but actually it's $20 and spent an hour for an oil change. They did nothing special but higher price. Never come agian.
===============
Well you're saying a lot. Thank you for letting me know I'm less exprienced. All 5 star for a business is kind of wired though. So I won't change my review. Think I only deserve Jiffy Lube lol.

Yao C.

Source: YELP

01/08/2016

I LOVE JOE at Quality Auto... They fixed my son's car a few months,ago and when the altenator went bad... they promptly replaced it at no charge. Amazing, fast, friendly service

Gretch W.

Source: YELP

08/06/2016

I realized last minute that I needed a smog check for my car renewal due the next day! I went to Quality Auto Service on a Tuesday morning and they were able to check my car right away. The smog check was done in a matter of minutes! I brought reading material with me fully expecting to wait around a while but I barely got through a couple of pages. They were very friendly, super fast and efficient. The owner, Mike explained they are setup to smog more than one car at once so they can save time for their customers. I will certainly return to Quality Auto Service!

Sonia T.

Source: YELP

14/05/2016

This place should be reported to AAA. I would only use them for a smog check, anything else your wasting your time and money. Find another shop.

D D.

Source: YELP

28/08/2015

AAA certified. BBB placard. Takes American express. ASE certificates on wall.
I am a first time customer. I Got a smog check in 20 minutes. Friendly service. Location is right near AAA too. I didn't use any repair services so can't comment on that.

Mark R.

Source: YELP

18/10/2014

I have had 3 cars worked on here over the last 5 years and I always extremely satisfied. Great work, extremely HONEST. The owner Mike is great.

Kyle C.

Source: YELP

19/03/2013

It is hard to find a car repair place where they are honest, fast, and their repairs are quality.
This place fits all the criteria.

Megan G.

Source: YELP

29/08/2014

Had a routine tune up done. The owner is very nice and informative. Everything is working great. I also took my old truck in for a smog test. There was a fuse issue that was taken care of with no charge. I definitely recommend this place.

William K.

Source: YELP

20/06/2014

My first smog check ever. Yes, I'm a novice when it comes to anything related to my vehicle. I was worried, very concerned, and not looking forward to it at all. Mike, the owner, assisted me and was thorough with the ordeal. The process was quick, I was done within 20 minutes, and he even filled up one of my tires low on air. Whew! Anxiety gone. Now to pay my tags...anxiety back!

Lizzie B.

Source: YELP

10/02/2014

Showed up at 750 in the morning and Mike took care of me right away. Got my smog quickly and made it to work on time!

Rene B.

Source: YELP

17/05/2014

I enjoy going here. Every time my car has a problem I only choose mike. He does the best work I've ever seen.

Kylie W.

Source: YELP

13/05/2014

Took my car here as I was referred by AAA and also read these good reviews. Michael told me he could take a look at my car to see if my oil pan was repairable without paying for a new one. After taking a look at it, he determined I had a steel pan and would need a new one (but I appreciate him trying to save me money). I dropped my car off at 8:30 and they started working on it right away. I had my transmission oil serviced as well and they called me 3 hours later saying it was done. Quality Auto fixed my bad oil leaking problem that was caused by the dealer and also told me I had too much oil which they took care of. They are very knowledgeable and honest as well. I definitely will return for service in the future.

Joe S.

Source: YELP

23/07/2014

First time here, Mike was able to get me in and out quickly with great friendly service!

Jeff N.

Source: YELP

14/12/2012

Mike knows his cars and took care of me and my Lotus. Really glad I found this place.

Mark B.

Source: YELP

30/08/2012

Mike does great work at a great price. Someone I absolutely trust with my vehicles.

Michael H.

Source: YELP

20/09/2013

This is a great repair shop. They are honest and professional. I recently had problems with my daughters car and they got to it quickly and kept me informed. One of the problems was transmission but instead of sending me somewhere else he coordinated the entire thing. Excellent.

Craig H.

Source: YELP

24/03/2014

Great auto repair shop, solved a problem that was difficult to diagnose. Wound up being simple.

John I.

Source: YELP

03/07/2012

I had an emergency tow here for a new alternator. It came in about $70 under estimate and an hour earlier than expected. Both guys were really friendly and helpful. I would highly recommend this place!

Shane M.

Source: YELP

21/02/2012

I have be using Mike/Bob for years. Awesome place and people. So trusting and honest. I know Mike will only due what is needed to keep my car going, and not take advantage of my pocket book. Thank you for so many great years

Kimberly G.

Source: YELP

12/06/2013

I came to this place because of the reviews from yelp and I'm not pleased with the results. I came in because the check engine light came on, so I checked to see which auto shop was the best in the pomona/claremont area. I called and I believe I spoke to Mike and told him the check engine light was on. He told me to bring my car in, so I did. I came there and he was very nice, he asked me if there was anything else I thought was wrong with the car and I told him the car makes noises when I turn the wheel. He said he would have the mechanic check it out. I left my car there over night and he said he would give me a call in the next morning. He called the next morning and said his mechanic ran a diagnostic on the car; he said the check engine light came on because battery acid may have leaked onto one of the wires which cause the light to come on, but he assured me the check engine light was off and his mechanic said the diagnostic did report anything wrong with my car. I asked if he knew why the strange noises were coming from my car when I turned the wheel and he said he would have his mechanic check it out and he would give me a call back. He also told me if the check engine light came back on when I got the car back to call.
I guess he forgot to call back, so I came back to pick up my car. As I drove it around the area it seemed fine but a few hours later the check engine light came back on. By this time they were closed, so I informed my father the next day. He called Mike, and told him the light came on again; Mike kept speaking over my father and told him it would cost $93 dollars an hour to figure out what was wrong with the car. If his mechanic ran a diagnostic why would he need to recheck again for $93 an hour? My car is not new, but if his mechanic had done proper checking of my vehicle I would not be writing this. At first I thought this place would be amazing and that they would do a proper inspection of my car, but they didn't. If anyone wants to go to this place I would still recommend it because I'm sure they are good at what they do from the other review, but I lucked out. I will not return to this place and I will not recommend this place to any of my friends or family.

Ms. T.

Source: YELP

16/10/2011

We have been using Mike for our cars for years. Wouldn't trust anyone else to touch them. He is completely honest and reliable, and fees are reasonable. We had a problem once with brakes on our Saturn, and he went above and beyond to make sure things were perfect.

Michael B.

Source: YELP

18/01/2012

For good, honest, reliable auto repair you need to go here to Mike & Bob. For years he has given me good advice and kept my cars running. When I had to go to a dealer for a recall item, I was able to call Mike and find out what the car really needed, and what they were just trying to sell me. Since my husband passed away a few months back, it is nice to know I have Quality auto to rely on.

Sharon J.

Source: YELP

22/03/2016

Stopped in for a smog test and Michael and his crew had me finished in no time, even faster than I can bust out this rhyme... Trust your car to Quality Auto Service The workers here won't make you nervous. Their repairs are great and the prices are low,... See More

Devon Hackelton

Source: FBOOK

01/08/2016

Absolutely adore the service and friendliness here. They have been amazing!!

Gretchen Whannel

Source: FBOOK

24/04/2014

Great mechanics, great service. I had a engine problem tha I thought was going to cost me thousands of dollars. They diagnosed and found a very simple problem that only cost me $260.

John Irvine

Source: FBOOK

16/05/2014

Sounds like I need to bring my lemon from GMC in ..

Susan Higgins-D'Amico

Source: FBOOK

14/01/2015

Great service fixed my dash light problem ! Easy to deal with very personable!

Kimberly Smith Porter

Source: FBOOK

24/07/2014

Excellent customer service. I appreciate everyone at Quality Auto Service.

Katie Girardot

Source: FBOOK

08/09/2013

Best mechanic I know!

Tony Quarto

Source: FBOOK

20/07/2016

Kristin Irvine Cook

Source: FBOOK

15/05/2014

Laura Hartley

Source: FBOOK

27/04/2014

Kimberly Jones Griffin

Source: FBOOK

06/01/2014

David Cash

Source: FBOOK

20/11/2013

Stephanie Bergner

Source: FBOOK

12/10/2013

Jeff Bassler

Source: FBOOK

08/08/2013

Nikki Turkel Hoar

Source: FBOOK

21/06/2013

Amazing auto shop! Great customer service, great prices, quality work! Shop name says it all! I would not go anywhere to have work performed on my vehicles. Thanks Mike.

Randy Rich

Source: FSQR

24/03/2014

This is a AAA approved auto shop which includes 15% off repairs up to $50 at the time of write up. Without the discount, this place offers very competitive non-dealership rates

Ed Dailo

Source: FSQR

18/05/2016

Mike and his crew has taken care of several Toyotas in a timely fashion and explained all the details so I could understand. He is honest and does not try to sell you things you do not need. He is very smart when it comes to fixing all kinds of cars. The shop is clean and the prices are fair. I trust Mike and his crew to care for my car needs.

m will

Source: GPLAC

18/05/2016

After some bad experiences with untrustworthy repair shops, I was looking for an honest mechanic and found it at Quality Auto Service. Personalized care and they stand behind their work. Also fixed problems that other shops couldn't manage. Highly recommended.

John Macri

Source: GPLAC

26/06/2015

Every time I bring my Jeep to Quality Auto I receive excellent service. The technicians are very knowledgeable and efficient. All staff members are easy to work with and friendly. I can rely on receiving honest diagnosis and suggestions on what my car needs. Highly recommended.

TravisY2k Blanc

Source: GPLAC

21/07/2016

Always do a great job at a fair price

Joshua Spencer

Source: GPLAC

31/12/2015

Rip off seriously 93 an hour with no def. Time frame for pre purchase inspection.... No thanks

Chris busi

Source: GPLAC

26/06/2015

Another great experience

took my car in to get a smog check, brakes checked, oil changed and tires rotated. The next day I heard a noise coming from the front brakes. I called them up and they told me to bring it in right away. It was an hour before they closed…

William K.

Source: SUREC

13/07/2015

nice greeting! Fast service!

The service was excellent! I have already recommended your business to a friend.

Nella G.

Source: SUREC

30/07/2015

ALWAYS CHECK HERE FIRST!!!

I HAD AN APPOINTMENT FOR A SMOG CHECK, THOUGHT I WOULD SIT FOR AT LEAST AN HOUR OR SO BUT WAS IN AND OUT IN LESS THAN "10" MINUTES WITH A COMPLETE AND "PASSING" INSPECTION........THANK YOU!!

Linda O.

Source: SUREC

03/08/2015

quick and reliable very professional

found the short in the car didn't try to sell me any extra parts very reasonable price

Jeff D.

Source: SUREC

18/09/2015

Great Service!

Great service!

Sara M.

Source: SUREC

18/10/2015

Trustworthy and knowledgeable

Everyone is friendly and honest. They keep you informed on your car's progress throughout the day. I totally trust them and their service. I recommend them to my friends all the time!

Sandra N.

Source: SUREC

30/10/2015

smog test

Quality work, caring people

Robert W.

Source: SUREC

06/12/2015

Excellent place to take your vehicle to be fixed.

They are very competent, reliable, they always call to discuss what they have found and and the work they recommend doing. They make sure you understand, and are not rushed ... they will answer all of your questions. Their…

Jenny S.

Source: SUREC

07/12/2015

Exceleent Service

Work was done as described, no surprises, no attempts to sell services I don't need.

Steve M.

Source: SUREC

31/12/2015

Friendly and professional service

Thank you Kim and Mike for the nice greeting when I walked in! I have used you before and will continue to do so because you are very honest and thorough. It's hard to find a mechanic that you can trust and I feel very lucky to have…

Sherry D.

Source: SUREC

13/01/2016

Great service, friendly staff

Friendly, thorough, reliable, honest!

Julie H.

Source: SUREC

17/02/2016

Day in, Day Out, Same Great Service

Good service, combined with honest and realistic recommendations, always gets the repeat business.

Adam R.

Source: SUREC

02/03/2016

Fast service. Knowledge.

Handled the problem quickly. Fixed it. Reasonable price.

Thomas O.

Source: SUREC

12/03/2016

Professional knowledge and customer courtesy

Professional knowledge, honest assessment of the problem and quick resolution

Deborah R.

Source: SUREC

14/03/2016

Excellent service

The service was fantastic and speedy. I always go here for my car and recommend them to everyone I know.

Catherine G.

Source: SUREC

05/04/2016

a/c service

fixed in less than one day

Robert O.

Source: SUREC

05/04/2016

Friendly courteous and fair treatment.

You know you're not going to get swindled into more than what your car needs. Mike is a great person and a great mechanic.

Carmelo C.

Source: SUREC

13/04/2016

Very nice people

Very good

Mitch L.

Source: SUREC

07/07/2016

O, you wanted it all fixed, that will be double

Took car in due to squeak. Asked for cost to fix it. Left car so they would have time to properly review issue. Called us back and gave us one price, so we agreed to proceed. called back next day and said they needed another $800+ to…

Charles P.

Source: SUREC

21/07/2016

The Best Service in town

Thank you so much for getting me in and the special touch you gave Miss Subi! She's all better now. Mike and Joe you are the best in giving Quailty Service ! I always recommend your service!

Kimberly P.

Source: SUREC

27/07/2016

Joe's great!

Excellent service all away around!

Michael W.

Source: SUREC

14/08/2016

Helpful

Thank you so much for your quick helpful service.

Georgia C.

Source: SUREC

03/10/2013

As usual, you helped me with solutions that would save me time and money. The service is always great, done quickly and efficiently. You are the best!

Sharon E.J

Source: DFORC

16/10/2013

Awesome as always.....Thanks Mike!

DebbieB

Source: DFORC

15/11/2013

Awesome. Ordered a new seat and seat belt for my car. Now the seat doesn't rock back and forth and I am safe now. Thank You

KimberlyG

Source: DFORC

20/11/2013

Quality Auto service was accommodating, fast, convenient. Mike presented himself well then actually impressed and entertained me with his automotive knowledge during the service. His performance was first rate because he knew his trade,…

GilbertB

Source: DFORC

06/11/2012

Excellent service for a distressed car owner - thank you!

NancyB

Source: DFORC

16/11/2012

If you want service that you can trust. this is the place to go. They always give you the best service at good prices. I am always happy with the results.

Sharon E.J

Source: DFORC

26/02/2013

Mike and his crew are awesome. He is always right on with the knowledge and has great prices.

TracyC

Source: DFORC

26/02/2013

Always the best. Always honest. Always fair. What more can I say?

PeterB

Source: DFORC

06/03/2013

My car is running so smooth it feels like a new car!! Thanks for the great service as always!

Vince AnnM

Source: DFORC

07/03/2013

Quick and professional. Thank you.

RaquelD

Source: DFORC

19/03/2013

Always spot on! Do a great job.

Cynthia AnnL

Source: DFORC

01/09/2012

I have been in the automotive industry for 46 years, and have experienced many auto service facilities. I must say that this is one of the best I've used, and would recommend them to you.

Tony Dalia

Source: DFORC

08/05/2013

Always professional and honest.

RaquelD

Source: DFORC

05/09/2012

Service was great appreciated the follow up on the filter. Discovered the water pump needs replacement due to defect of part

JaniceB

Source: DFORC

10/05/2013

We have always received very prompt, courteous and reasonably-priced service at Quality Auto Service. Knowing that it is a AAA-approved service garage adds to it's merits as a place to get our vehicles taken care of. We highly recommend…

ThomasB

Source: DFORC

05/06/2013

Excellent services as always! Honest & efficient !

Vince AnnM

Source: DFORC

16/06/2013

very good and fair with what has to be done

JamesM

Source: DFORC

22/06/2013

Trustworthy,reliable master mechanics here. Always honest and fair.

Michelle G.R

Source: DFORC

28/07/2013

I appreciate the professionalism and quality workmanship.

EnaW

Source: DFORC

31/07/2013

Always great customer service and quality work.

Guy V.L

Source: DFORC

11/08/2013

Great job thanks fr getting my 96 Mustang running again

MichaelC

Source: DFORC

27/08/2013

As usual you guys did a great job, fast and very professional. I know when I leave your shop my car is good to go with no issues!!!

TracyC

Source: DFORC

We work with these brands

Dodge
Honda
Mercedes-Benz
Tesla

We perform these services

Brake Services

  • Brake inspection and repair
  • Brake replacement (pads, rotors, etc.)
  • Brake fluid change

Customization and Performance Upgrades

  • Performance tuning
  • Aftermarket exhaust systems
  • Suspension upgrades

Fleet Services

  • Maintenance contracts for business fleets
  • Priority service and scheduling

Safety and Emissions

  • State safety inspections
  • Emissions testing and repair
  • Check Engine light service

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment

Vehicle Detailing

  • Interior and exterior cleaning
  • Waxing and polishing
  • Engine cleaning