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Auto repair shop - Sunmark Automotive - in Lutz

13 reviews

Location: 1635 Dale Mabry Hwy Ste 4, Lutz, FL 33548

Office phone

+1 (813) 949-0665

4.6

13 total

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(11)

25/09/2015

*****UPDATED REVIEW******
A few years ago I had a bad experience when I visited this establishment. It had nothing to do with the workmanship but the customer service of an employee.
After looking at an alternative to Harley, I ran across Reinhardt's again. All the Google reviews were positive so I decided to give the place a call. I set up my appointment with a gentleman that had a distinctive German accent. He was very friendly and made arrangements for me to have my bike serviced on the weekend since I was from out of town.
When I arrived, I realized that the person setting up my appointments was the owner, Reinhardt Gotz. He was a great guy and took good care of me. I also purchased a few add-ons from his shop; very good prices. With over 30 years experience, he know what he is doing.
Overall I was very pleased with the work. I just arrived in NC and am ready to do the dragons tail. After some TLC form Reinhardt's crew, my Harley performed perfectly on the long road trip north. Kudos to Reinhardt's Cycles and I will be back!

John D.

Source: YELP

18/07/2014

I've known Mark 12 years. He's a good friend and customer of mine. He's a great mechanic, has every equipment and tools you can think of and at a fair price.

Earl Bailey

Source: FBOOK

31/12/2015

Olivia Kassel

Source: FBOOK

09/07/2014

Natalie Brandt

Source: FBOOK

02/04/2014

Coco D Sturin

Source: FBOOK

03/10/2013

Andraya Croteau

Source: FBOOK

24/09/2013

Catherine Dennington

Source: FBOOK

08/08/2013

Megan Dughi

Source: FBOOK

11/06/2016

I have had nothing but great experiences here. I took my car to two other shops that both told me I need a new alternator. After having it towed to sun marks turns out I just needed a new battery. Since then I have always taken make car to them! They do an awesome job, are very reliable and overall great experience!

Kelly Rivera

Source: GPLAC

10/06/2016

Had the opportunity to visit this location due to my daughters car had an issue. She called and set up an appointment and they did fix her car, Problem is the cost. It appears that all parts 4 spark plugs (dealer cost 3.49 sale price 8.98)and plug wires (Dealer cost 39.00 life time warranty sale price 94.23) purchased at a local part store were marked up over 100%, at a labor rate of 89.00 per hour plus the cost of 89.00 to be hooked up on an analyzer. While I understand the cost of running a business, taking advantage of customer (much less a 24 year old female) is not what keeps me in business. I was very disappointed when I called to try to get this corrected the owner wouldn't even let me talk, just got excuses. Bottom line another garage quoted the same work doing the exact same thing nearly 100.00 less. (Car Specialist 165.91 vs Sun-Mark 295.23 minus a whopping 20.00 off parts). 4 plugs and a set of wire costing nearly 300.00 for a 4 cly Toyota sure is a bit excessive. Should have fixed it myself for 75.00. Although the work was good the cost in my opinion was out of line. Oh yea forgot the call she received about black chunky stuff in her Transmission fluid, when I asked about this in person the fluid was dirty but no signs of black chunky or metal on the dip stick. a suggestion was I should get it changed before long. My bill was paid in full before I left and before reviewing the actual cost of what it should have been. I can not recommend this shop unless you watch very closely, and stay on top of the recommendations they offer you.

GREG Stumbo

Source: GPLAC

14/03/2016

Very good and honest man. I was driving from New York and had to repair my car. He told exactly what I need fix.

Abdulaziz Altamimi

Source: GPLAC

19/06/2015

Been going to Mark for years. He is the only one I trust to repair any of my vehicles, foreign or domestic. He is upfront about costs and has always gone the extra mile to make sure everything is fixed correctly. His prices are far lower than other shops and he stands by his work everytime.

Barney Martin

Source: GPLAC

10/12/2015

Honest and fair shop. Give them a try, you'll be glad you did.

Brian Cushing

Source: GPLAC

We work with these brands

BMW
Bentley
Genesis
Kia
MINI
Subaru

We perform these services

Brake Services

  • Brake inspection and repair
  • Brake replacement (pads, rotors, etc.)
  • Brake fluid change

Fleet Services

  • Maintenance contracts for business fleets
  • Priority service and scheduling

HVAC Services

  • Air conditioning repair and recharge
  • Heating system repair
  • Cabin air filter replacement

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment

Vehicle Detailing

  • Interior and exterior cleaning
  • Waxing and polishing
  • Engine cleaning