25/07/2016

Great service and great people! If you're looking for a reliable, HONEST mechanic, look no further.
Phil and his team are dependable and reliable, and I know that when I need to have my son's car or mine serviced, I'll be dealt with honestly and in a forthright manner.
My first repair experience with these fine folks was in December of last year when my son's car (purchased used/that he only had for 7 months) had to be serviced. Phil noticed an issue with the gasket cover/leaking and advised me that this is something that the dealer would handle as it was under warranty. He had even called the dealership and explained to them what was happening and advised me as what to do next/where to go
As a woman who is not well versed in the world of auto repair, I appreciated Phil's knowledge and help.
I wouldn't trust my vehicles to anyone else but Phil and his team at Made In America/Made In Japan!

Stacy K.

Source: YELP

06/07/2016

I took my Acura Integra here for work back in May and I need to talk about the excellent work that Phil and his crew did for my car. I had some oil leaks that I was concerned about and I talked to Phil and went over. They eventually decided to change the gaskets on my oil pan and valve cover. They mentioned that I also need rear control arms ,a power steering pump , and gasket for my distributor. The price was more than I wanted to pay, but necessary and prudent maintenance work that needed to be done. I'm happy to say, my car is running great , no leaks, and it handles great. I'm so happy for their professional work done on my 16 year old car. The great thing about their business is that they suggest and will do only what is necessary to keep your car running safe and smoothly. They focus on the problem and solve it. For that, I'm grateful.

Rob B.

Source: YELP

15/01/2016

I took my car here because I saw good reviews online. First impressions were that it is very professional. I spoke with Phil and I went over what was wrong with my car. He was very upfront with the cost and time of repair. This was the first time I had to take my car in for repairs since I purchased it last year. Needless to say I didn't really know the whole process with the extended warranty I purchased.
The reason I am giving this place 5 stars is because Phil offered to look at my contract and do the leg work of calling the dealership of where I bought it and negotiating coverage. After just a couple hours Phil calls me saying that he got most of the labor and the part covered by my warranty. He didn't have to do that. But I'm grateful he did because after all was said and done I paid under 20 for the labor and part. All in All they took care of my car and my wallet. I highly recommend them for any auto repairs you may have.

Mario A.

Source: YELP

02/09/2015

Just brilliant!!!!! My VW Gti had a somewhat common issue according to the forums on line and also said common fault is said to be commonly misdiagnosed by dealers and private shops alike. The forums often had stories of owners paying upwards of $3k for a $1500'ish repair.
How did Phil and his team do?
Phil's team nailed the issue first time and even listened to me explain the symptoms, most shops just look through you and nod their heads while you talk. Not these guys. They came in at just over $1500 and went over the whole car just "to look" and found I needed a brake fluid flush.
Highly highly recommend these guys, oh and Daisy too!

Alister O.

Source: YELP

05/06/2015

Phil was the best!! I called because my multi-function display unit in my Prius was on the fritz. He said they could replace it and ordered the part. The same day, I heard back from a company that can repair them at a fraction of the cost. Phil happily cancelled the order, and refunded my deposit. I truly appreciate his understanding about me not wanting to spend $1000 more than I needed to. And he also learned about a service he can recommend to other customers in the same predicament. It's obvious these guys have ethics and are not just out to screw people to make a buck.

Michele T.

Source: YELP

22/06/2015

I thought this place was absolutley awesome! I own an older 95 lexus LS400, and can sense the slightest difference in performance with my car. Some would think its a curse, but i think its a blessing ;).
I made the mistake of not having a certified pro fix my car, which led to my now old mechanic basically trying to convince me to sell my car immediatley because it was a "ticking bomb". But after letting these guys look over my car, they not only fixed all the wrongs the previous mechanic did, but explained what had happened, and how. They even made the car run back to specs, if not better.
All of this on my very first, very short notice visit to their shop!... if only you knew how many attempts and trips it took to try and explain all of my symptoms to the old mechanic!.. this was definetly a 100% opposite, positive experience.
I would recommend this place to anyone, simply because they proved themselves with their genuine, honest, and professional personalities, and with their obvious extensive knowledge of my car. It was worth every penny, and I am very greatful. I will definetly be back. Thanks guys!

Dave N.

Source: YELP

02/12/2015

Today is a sad day. It is the last time my truck will be visiting Phil and his crew. I will be moving soon and wanted to make sure the truck was good for a long distance drive in the snow. The crew at this shop have always been completely professional and done top notch work. If I were to make a list of things I will miss most about Sacramento, this shop would make definitely be on it.

Nikki P.

Source: YELP

25/02/2015

Once again, the talented team at Made in America Made in Japan delivered top-notch service with a smile and got my car back to peak operating performance. After several return visits to an unnamed auto care establishment (rhymes with "irestone"), who were unable to eliminate the constant squealing from my front brakes (telling me that "they're ceramic brakes so they're supposed to squeak for the first month or so"), I decided enough was enough and it was time to bring my car to Made in America Made in Japan.
And I'm so glad I did - it turns out there was a service bulletin out for my car explaining that specific new rotors, calipers and brake pads were required to address this awful, ear-splitting squeaking noise that was emanating from my car (definitely not just "squeaky ceramic brake pads.") While it's never fun to find out one has to pay several hundred dollars for repair work, I actually felt relieved when Brian told me what needed to be done, as I knew that my car would be repaired correctly the first time and all problems would be addressed.
And they were. Brian and the entire team at Made in America Made in Japan hit a home run yet again, and they've earned all of my business going forward. No more visiting big-name chains for brake service or oil changes - my car is only going to one place and one place only going forward.
Thank you very much.

Blaine W.

Source: YELP

25/08/2015

Taking my car here over the years. Always over priced. Today I took my car in for help changing a brake light bulb. Guy said he would need my car the entire day. No thank you ever again.

Grant G.

Source: YELP

31/05/2015

I've been taking my 10 year old Acura and a 10 year old Ford expedition to this shop for a number of years now. The staff have always been upfront and honest with me. They've been very good at telling me which repair recommendations are "essential" and which are things that I could safely put off without causing me a big expense down the line. I'm not very mechanical, but they are patient while explaining what is going on with my car in terms I can understand. Even my suspicious husband is impressed and is confident that I get a fair deal at this repair shop.

Laurie R.

Source: YELP

28/09/2014

Customer Service: Brian offers the best customer service. He's prompt, honest, explains concerns and issues well and he's a genuinely nice guy!
Ambience: clean sitting room with a Kurieg! Bathroom is clean. Great location on I st if you want to eat at the many offerings around midtown ir if you need to hope on the rt its literally on the next block!
My story, started with a 91' Acura Integra purchased using Craigslist for $1k.had it repaired by Brake Masters and they jacked up my car with no regard to the xars age! I brought it to Made In America and they fixed my car for HALF THE PRICE! Only this time my car was able to be driven off the lot. Fast forward 5 yeasr, still coming here, now for my honda and dodge and they KEEP my vehicles running right with more than a 120k on each!

Brie M.

Source: YELP

14/05/2015

I've been taking my cars to this shop for several years and never had any problems or concerns that they weren't doing good or needed work. They might be more expensive but its worth it to me that the work is good, and I can trust that the problem is fixed. Gary is always courteous and friendly.

Leslie P.

Source: YELP

03/06/2015

Great service as always. Trustworthy and reliable. Best mechanics and service in town. Always stand by their work. Convenient location. Great dog!

Karen R.

Source: YELP

17/07/2014

I am so lucky to have found Phil and his staff. I was driving home and my car started to overheat. Being 45 minutes away from home I knew I needed to get help. I called them from a friends recommendation. Phil made me feel comfortable and explained what was going on. He was able to fix the issue and get me back on the road. Thanks Phil.

Becki M.

Source: YELP

22/07/2014

I'm always satisfied with the level of professionalism the staff demonstrate, and I completely satisfied with the cost

Michael C.

Source: YELP

25/02/2014

Took my truck here because the check engine light was on and I needed that fixed before I could take it to a test center to pass smog. I had run into this same issue before and taken it to someone else who had misdiagnosed the problem as an oxygen sensor. These guys found the real problem--a bad gasket--and fixed it the same day. I liked the fact that they contacted me afterwards to make sure I was satisfied with the repair.

Mark G.

Source: YELP

12/12/2014

These guys do great work, I have used this shop and the one on Howe. Both locations give top-notch customer service and value for the repair work they do. I would recommend them to anyone!

Seth P.

Source: YELP

11/05/2012

I tried this place out because it is on my way to work. What was my problem? My check engine light came on. OK. I also need an oil change. Let's do this guys. We can do this.
What did they do? First drop-off: Code-reading machine number one cannot read a code on a Toyota Corolla. Second drop-off: Code-reading machine number two cannot read a code on a Toyota Corolla. Third drop-off. Code-reading machine number three cannot read a code on a Toyota Corolla. Therefore, I must have a bad computer in my Corolla.
$120.00. They did not even bother to offer a refund. True story. Will not return.

Timothy W.

Source: YELP

05/09/2013

Just wanted to post an update. The original A/C has been fixed, but unfortunately today my father's Totoya has a new issue that may involve a recall. Brian at the shop is actually the one who made us aware of this recall ahd he is contacting Toyota to find out if the recall has been done to this car! Thanks Brian for going the extra mile!

maria l.

Source: YELP

17/07/2011

I've been meaning to write this review for a long time because this shop deserves it, so today when I read a couple of unfavorable reviews I was compelled to finally pull the trigger.
I took my truck to these guys a few years ago for a 90K mile maintenance. I'm not an idiot so I know what is involved and I know what a fair price is and I was not disappointed.
The experience was an A+. So much so that I have recommended them to friends who don't know anything about cars.
The last friend I sent over there came away from the experience a little more educated and a lot happy. She thanked me for the recommendation and she'll be a repeat customer. As will I.
Since that time I've taken my car to another shop, not because I wanted to, but because my other half has a family friend who owns a shop, where I was persuaded into thinking I'd be getting good work for the family/friend price. I've been kicking myself ever since. Not only have I been unhappy with the work, but I have no recourse because of the whole dynamic. Just thinking about it makes me mad.
Bottom line is, I can't wait for the next time I get to take my truck to Made in America/Made in Japan on I St. again, where I know I'll be happy with the work, I can live with the price, and as the owner told me the last time I left - I'll be good to go another 90K miles!

Susan S.

Source: YELP

22/09/2011

I've been meaning to write THIS review too...
I took my Infiniti J30 here on like 3 or 4 separate occasions a couple of years ago. This shop was fine then. I felt confided reccommending their services and I felt confident taking my vehicle back there. I knew they were pricing me fairly. My then-boyfriend even had the tranny on his civic replaced there because they were so honest. I also thought it was really cool that they were honest with a young woman. I never felt like I was being taken advantage of.
HOWEVER, about a year ago, I took my Isuzu Trooper here when the engine was clicking (dried up, out of oil, needed a new motor). I didn't know what was wrong with it when I first took it in. They told me it was going to be $2XX to take it apart to look at the oil pan. I hesitantly agreed to move forward with the inspection.
The next morning they called back and said "our mistake, the motor's so large it has 2 oil pans. a top oil pan and a bottom oil pan. we need to take the bottom oil pan apart and it's $8XX." I told them not to bother with that and that they must be smokin'. After I said I wasn't going to pay for that because it's too expensive, he then offered to just drain the oil to see if there were metal shards in it that may have come through the engine. That would be a definitive way of knowing if we were going to need a new motor. The price? $32.
Screw this place. They ARE SHADY! They're swindlers. OR they like to play people a little and see how much they can get away with. By the way- the $32 job DID, in fact, give me the answer I needed. Why wouldn't they just start by doing that? Because they're a completely shady operation. Needless to say, I towed it to another shop to make the repair.
Don't go here unless you already know what's wrong with your car or what exactly you want done. I will never go here again. And that's really sad because I actually used recommend them and say that I wouldn't go anywhere else... lame.

Hilary C.

Source: YELP

28/11/2012

Last spring, I had a problem with my car. The fan wasn't turning off when I turned the car off. Because my Jeep dealership had closed a year or so earlier, I took the car to Made in Japan Made in America which is very close to my office. I dealt with Brian and he seemed very knowledgeable. They ended replacing the radiator fan relay. I also paid for a service that was supposed to include them checking the all the light bulbs. A short time later I discovered I had a tail light out that they had missed. It seems they didn't check the lights after all because they were too busy with the relay repair. They replaced the light bulbs for me for free to make it up to me.
A few weeks later, my check engine light came on. I again took the car to Made in Japan Made in America. Brian advised me that the computer check they ran was returning a code that indicated I had a fume leak somewhere. He stated the mechanic had checked everything and had discovered that a sensor on my gas tank was probably faulty. He told me that because the sensor was permanently mounted to the top of the gas tank, I would need to replace the whole gas tank. It was a pricey repair. I had to pay for the gas tank in advance, not refundable, because they had to have it shipped.
About a month after they replaced the gas tank, my check engine light came on again. One morning on my way to work, I was driving on the freeway and was right in front of the new Jeep dealership which had just opened. I suddenly got a dashboard warning that I had no oil pressure, and my oil gauge dropped to zero. I quickly did a U-turn and went back to the Jeep dealership.
What the Jeep dealership found was that the new relay had been installed improperly. Only one of the relay retaining screws had been installed which caused the relay to not be fully seated against the body. The Jeep dealership also found exposed wires. Consequently, the relay was failing, causing the other dashboard warnings to come on. There was nothing wrong with the engine or the oil pressure. Those warnings were coming on because of the improperly installed, now faulty, relay. They had to replace the relay again.
I now question whether I needed a new gas tank at all. I can't help but believe that the reason the check engine light came on was because they had installed the relay improperly. I now believe I bought a new gas tank that I didn't need to buy.
I am not at all happy with this company, and will never take my car back there.

Spud G.

Source: YELP

28/06/2014

Brian is a first-rate service writer. He was honest, forthright, and never tried to sell me anything I didn't need. In fact, quite the opposite: His strategy is to save the customer money without compromising needed services, and to apprise the customer of options where there are some. As a first-time customer, I am already impressed. To press the point a bit: my issue had to do with air conditioning. These are systems on most cars that offer repair shops opportunities to milk the hell out of customers who don't know any better (particularly in July and August around here!). Brian insisted that the diagnostic phase would reveal most of what we needed, but perhaps not all, and that he would call to discuss before proceeding. As it turned out, the solution to my issue was surprisingly simple, and did NOT warrant a bunch of expensive diagnostics and remediation. They simply fixed the issue, advised me what we needed to do next to ensure that we'd made the right choices, and recommended some upcoming maintenance that could turn out to be important depending on future tests. THAT, my fellow vehicle-dependent citizens, is the MODEL of an honest repair shop. For my money, I have found my "guys" for the maintenance of my Toyota 4 Runner. In a crap-shoot industry (for the customer), MIA-MIJ is the kind of honest-broker that will continue to be successful because they're competent and honest.

Mark N.

Source: YELP

14/08/2012

I read yelp reviews on the AWESOME REVIEWS for Made in America/Made in Japan so I promptly printed out 25% off coupon for service I found online. Unfortunately the amazing reviews were for the freakin one in Arden (different city). My dumbass didn't realize it until I got home.
Well there was a bit of a grinding noise so I took my car to get my brake pads and rotors to get changed out. Dropped off my car in the morning with a mechanic named Brian and walked to work thinking that it should be only about 300-500 MAX and that it was ready to go when I finished with my day.
I get a call about 2 hours later from Brian saying that the rotor and the brake pads are severely worn down and that I need to change them (duh). I asked for a price quote but then he cuts me off to mention that my lug nuts can not be tighten by hand and only by air gun and suggests I change all of my lug nuts out at 15 dollars a piece. And he recommended I change all of them. So, he quotes $2,000. yep you read that right, TWO THOUSAND. My 1990 car is worth about 2k. Are you freakin kidding me.
So I asked how much it was to replace the severely worn down ones in the front 2 only, $700. I asked what the costs of rotors and brake pads were and he quoted that they were approx 80-90 and 50-60 dollars each.
Basically let me break it down,
1 set of brake pads - $50- 60
2 rotor - $160 - 180
Cost of overpriced parts? $210 - $240
Labor for 30 minute job? ~$500
They charge more than ER doctors in Beverly Hills.
Oh and even after I refused service, I got a nice $60 bill for the "brake diagnosis". BUT i had a coupon for 25% off service so it was only $45. Do not go here. Ever.

Edward P.

Source: YELP

17/03/2011

When I first went in with my girlfriend, I was blown away with how nice and helpful they were, thinking "I think I would rather take my car here then my usual shop". Little did I know what was going to happen upon the pickup...
1. They wanted to charge $600 for a 4 wheel brake job... $600? pads are 40 each, and I doubt that the rotors needed to be resurfaced.. even with max charge... $600??? when the dealership is 250 less, you tell me thats not a rip off
2. They charged $200 to FIX an electronic key which costs $110 to replace completely, after quoting over the phone that a NEW key would be $400... once again a brand NEW key from the dealer would have been $110... you tell me thats not a rip off
3. After OPENLY belittling my girlfriend's mother and misconstruing her words to make her sound like she was stupid, and literally quoting "This is how business works," Gary KICKED ME OUT of the shop. (I am a man) Why you ask? because he could tell I knew what I was talking about and was trying to single out the gf's mom because she is a woman, and "didnt know any better"... you tell me thats not RIDICULOUS
4. After noticing our obvious discontent in the overall business taking place, he retracted his offer to lower the price through lowering his warranty because he could tell we wouldnt be coming back to do business with him again. "I'm not going to give you $100 off to never see you again, no thanks"-Gary of MIA/MIJ...
This guy is VERY rude when confronted for the blatant over charge and misrepresentation of their business and services. My family, my gilfriend's family, all of my friends and her friends will be taking our business elsewhere, AND we will be contacting the BBB.

Andrew D.

Source: YELP

20/06/2013

I have noticed a lot of the reviews of these guys are bad but my experience with them has always been one of genuine respect and straightforwardness. I have been coming here for years and I have always been taken care of. I was just in today and I noticed they have been doing some remodeling inside the lobby, it looks way better than it used too. Just want to let everyone know that these guys are some really top notch guys. Don't believe me, check them out for yourself, you wont be sorry.

Steven C.

Source: YELP

07/05/2013

I had a shop tell me I had bad bearings in my front driver side wheel. I took it to Phil. His tech Brian was the best. They replaced the tie rod end and drives like new. My 07 Dodge Ram thx you guys!

Mark C.

Source: YELP

10/04/2013

We have taken our cars to made in America/ Made in Japan downtown for several years now, and have found them to be very efficient and prompt on finishing time, a bid deal for me. The work was good, quick and the price was right on the bid. I highly recommend them!

Mike O.

Source: YELP

26/06/2013

This is a follow up to a review I posted earlier regarding a broken shifter cable diagnosis. On 06/24/13, Phillip, the owner, called my cell phone directly to follow up on the bad review that I posted. He was most concerned with my assessment of his shop being dishonest. He told me that he wished he would have read my review sooner, so that he could have done something about it (such as refunding my diagnosis fee). He indicated that he's been looking at yelp reviews more frequently and trying to follow up on them, because he realizes the potential impact it could have on his business. Specific to the shifter cable diagnosis, Phillip offered several justifications that he may not have been aware of: an incompetent tech, possibly the wrong part was looked up, or the dealer selling only the entire shifter assembly instead of the aftermarket (non-warrantee) part that I purchased. He indicated that he would be irate at his staff if a dishonest quote had actually occurred.
I explained my position to Phil, indicating that I understand they couldn't have done the repair for the mere $20 I spent on the part - as a business owner I understand all about overhead. However, I still felt that the quote was way too high for the work that needed to be performed.
I am upgrading my rating not because of the work that was performed, but for the effort that Phil put forth as a business owner. It is the first time I receive a follow up on one of my yelp reviews, and it's nice to see a business owner take pride in his operation and try to reach out to his customers and make the situation right. After our phone call, I stopped by the shop to shake Phil's hand so that he knew there are no hard feelings. My intent was not to cause unnecessary harm to his business, but rather give my full and honest review of the incident. Phil offered a "hook up" (he did not specify what that means) if I'm ever having a problem with my car again and I choose to bring it in. If he's able to give me a discount diagnosis, I may bring my car in for an A/C diagnosis to give them another chance at gaining my business. In the meantime, Phil's efforts to reach out have gone a long way towards putting some of my faith back into repair shops.

Manuel S.

Source: YELP

11/01/2012

I took my car here one day because i needed a tire rotation and it was close to where i live. I unfortunately did not read the Yelp reviews before i came.
While i was there i asked them to look at my brakes because i felt a pulsing sensation when i travel down steep inclines. I suggested it may be warped rotors because that is what i read may be the cause.
After a few hours waiting they told me the rotors were warped and the cause was some braking instrument that was getting to hot. They recommended replacing the rotors along with the pads because they were worn and a complete clean of the braking system. They had quoted me $600 for the fix. I paid them $50 for the tire rotation and decided to get a second opinion.
I took my vehicle to two more places and both said my brakes looked fine and the pulsation was because i have bigger tires, (which is true). Also, the car did not drive straight after the tire rotation because they were rotated in the wrong direction.
A few days after i had left i realized they had placed license plate covers advertising there name on both the front and back, without even asking me. This really upset me and compelled me to write this review.
I would not recommend this place to anybody looking for a car repair.

Nick G.

Source: YELP

02/02/2012

I took my car here yesterday on the recommendation of a coworker. I dealt with Brian and I was very impressed! My 2000 Toyota Corolla had been having a strong smell of exhaust inside the car and I was worried it was something serious (and expensive) and I'd have to junk the car. An hour or so after I dropped it off, Brian called and said the exhaust smell was due to the oil cap having been left off and oil was sloshing all over the engine (OMG! WTF! Whoops!) Thank god it was an easy fix. The car also needed a new battery (which I suspected) and it also needed an oil change. They cleaned the oil up, did the oil change and replaced the battery for $251 out the door.
They also did a 47 (or 49?) point standard inspection and found about 6 other things which are not dire but need to be taken care of. Brian ranked them by matter of importance for me and gave me the cost for each. So now I can plan ahead to get those taken care of.
I have no complaints about the customer service and technical work of this shop! I'll be back and will recommend this place to others!
By the way, YELP, I notice that you filtered almost all the highly positive reviews of this shop and the non-filtered reviews are mostly the negative ones. That's really dishonest and that sort of thing is the reason Yelp is not trusted much anymore. Nearly all this place's reviews on google are positive, which I think is far more representational than Yelp.

Elaine J.

Source: YELP

18/06/2011

I considered writing a bad review on yelp many months ago. My car was repaired for a lot more money than I expected and it was poor workmanship and parts left in my car that belonged to the shop (that I had to return). The old saying if you have nothing good to say, don't say it. ..so i didn't.... But today I just received an invitation from this location of Made in Japan and it invited to "help them with yelp". I decided I MUST be honest. I rely on yelp for all of my decisions whether it be restaurants or auto service or any other service". So, ask, and ye shall receive. I think the problem starts at the top at this location..owner(s)...and down to the mechanics.. I love the location..very convenient for state workers but buyer beware..not worth the convenience.

Colleen M.

Source: YELP

03/05/2013

I recently took my Toyota 2011 Camry for servicing for the first time to Made in America/Made in Japan and had a wonderful experience. I had previously had my car maintained exclusively by the dealership and was hesitant to take it elsewhere but I was never more pleased with the service here. The service manger Brian was knowledgeable and pleasant to work with and the owners were awesome. I will be recommending them to my family and friends!

Randy G.

Source: YELP

03/02/2011

Hey - jackholes - STOP E-MAILING ME YOUR ADVERTISEMENTS! You have been sending me e-mails for 1 year. I have "unsubscribed" 3 times now. I actually forget all about my bad experience at your shop until I see those e-mails. Then it's fresh on my mind and I start complaining about it to anyone who will listen. So what I'm saying, is that if you're leaving me on your mailing list to antagonize me, you can stop. Because every time I see them I discourage more people from going to your shop. And I work near the capitol, so these people I speak of are genuinely potential clients.

Adrianne B.

Source: YELP

30/06/2010

After my husband had a great experience with the Made in Japan guys and his Toyota, I took my Saturn to them. My car is 10 years old and has NEVER been to any shop other than the dealer. Ha -- there are no Saturn dealers anymore, so I was taking it to John L. Sullivan Chevrolet in Roseville, who took over Saturn repairs. They are the worst place ever and completely messed up my alignment by just putting new tires ($450 worth) on my car. Negative review for JLS already posted.
Gary at Made in Japan/Made in America, spent the day with my Saturn, rotated the tires and found another problem caused by the JLS people. They fixed everything, road tested the car twice -- which JLS had not bothered to do, and did a safety inspection. I was waiting to hear that I needed a break job, but Gary said the breaks were fine and my baby was in great shape.
I am so happy to have found someone downtown that is honest and a true pleasure to deal with. I would highly recommend them to all car owners.

Melissa W.

Source: YELP

01/12/2010

I went in for a brake inspection. I was told that my infinity g35 front brakes were at a 4mm and my rear were at 2mm. I told them to change the rear since they told me that 2mm was below manufacture specs. About an hour later I received a call asking were my wheel lock was , so they could remove my wheels. I immediately went to the shop to inquire how they could give me such a technical report of 2mm and 4 mm without ever taking my wheels off? These guys are Shady to me.

D P.

Source: YELP

17/01/2012

A couple of years ago I came in with a coupon for a free "check engine" light inspection. They pulled the code that said it was a catalytic converter problem and they said that that was all the coupon would cover, they said it would be $110 to further diagnose because the free check didn't cover any more. So I stupidly agreed to that and they said it was a faulty O2 sensor and that I had to replace the whole catalytic converter which would be $1400.
I asked why they couldn't just replace the O2 sensor and they said that they won't do that because they couldn't guarantee the work.
I later found out at a different auto repair place that the code they pulled said it was a faulty O2 sensor and they didn't charge me anything for it because it took literally 2 minutes to pull the code I got duped and paid Made In America/Made in Japan $110 for a service they they said they would do for free with a coupon but lied to me and said they had to do more diagnosis.
The other auto shop replaced the O2 sensor for $240 bucks compared to the $1400 made in America/Made in Japan was going to charge to replace the whole catalytic converter that didn't need to be replaced.
They defiantly tried to scam me at Made in America/Made in Japan and what makes it worse, they replaced my quality metal license plate covers with their cheep plastic advertisement covers WITHOUT ASKING!!! I noticed that other reviewers had this same issue.
I WOULD NOT RECOMMEND Made in America/Made in Japan TO ANYONE!!

Do D.

Source: YELP

18/08/2010

Four reasons not to go here:
1. The owner is disrepectful
2. A two day job takes four, with no calls for updates
3. They were drinking on the job when I picked my car up.
4. My car overheated a day later, nice job fixing the cooling system...
UPDATE:
The owner contacted me about this post, but I didn't respond due to another yelper's review (thanks Adrianne). I can however provide some more details if needed...
The alcohol was just beer and it was Corona. It was towards the end of the day and I can understand wanting to have a cold one to relax. However, I don't appreciate being ignored for phone calls and beer when you're supposed to be helping someone who pays your bills. The guys drinking it were both stocky, one was Latin and the other was white. The white guy looked like Jason from the tv show "Ghost Hunters," or Michael Chiklis on "The Shield." After paying too much for a job that took too long, I also had to ask the white guy to help me get my car out of that mess of cars in front of the place, which he did. So technically I can add driving under the influence.
The incident wasn't recent, around a year ago, so the owner can say they don't work there anymore. The owner can say my review is "patently false" because I don't want to respond to him, but the truth is I just don't forget something like this. It obviously made a large enough impression that a year later I still felt like I had to get on yelp to whine about it and warn others. My suggestion is for them to spend a little more time doing a good job and helping the customer, and a little less time hounding people on yelp and attaching "Made in America/Japan" license plate covers on every car that comes in.
ps. The one positive thing about this whole experience is that I no longer need to use mechanics at all. The internet and a Chiltons manual have shown me how easy car repair actually is.

Robert S.

Source: YELP

05/02/2012

This shop is as good as it gets. I have taken my car in here multiple times and every time it has been take care of well, finished in a short amount of time, and returned fixed. There was one unfavorable thing that happened, where a part they put in a few months before broke, but it was under warranty and they replaced it for free. I've heard of mechanics taking advantage of situations like this before and still charging their customers, so I was impressed with the service. Their service has always been good as well. I would always guarantee their service.

Jared O.

Source: YELP

08/04/2010

In terms of service and overall work, these guys are some of the best in Sacramento. I have been to 4 or 5 different shops, and they are the only place that I've never had problems with. Adrianne is a right in that they are priced a bit higher than other shops, but if you want your car fixed properly and on time, I wouldn't recommend anyone else.

Brad B.

Source: YELP

18/01/2010

My advice, never go there.
There's an old saying, "Fool me once, shame on you. Fool me twice, shame on me." I feel like the biggest idiot in the world for having gone back more than once... I'm a sucker for coupons.
I used to work next to this place so I bring my car here on occasion. They are nice people but I've never been happy with the result and it's always significantly more expensive than any other quotes. On some occasions quoted price were very different than final price.
I swear, I wanted to report them on more than one occasion. Do yourself a favor, go anywhere else and put the extra money away for your kid's college.

Mr. M.

Source: YELP

31/07/2013

Brian was very friendly and informative. He explained a lot to me regarding my car and the maintenance/upkeep it needs since I do have a older car.

kierann457

Source: YPAGE

18/07/2013

Thank you for taking care of my car, so that I can worry about something else! you guys are great

aalberta410

Source: YPAGE

25/03/2013

Thank you Phil & Gary and all. You are my neighborhood go-to-guys who keep my car in shape. Thank you for many years of terrific service to me.

pamelaa948

Source: YPAGE

08/03/2013

I've never had such an easy experience taking my car into the shop! The initial diagnostic was free, and when I told them I wanted to wait to get a repair, I was not pressured into getting it from them. After I shopped around, I wound up going back to Made in Japan because the price was right, and the customer service was beyond excellent. There was no runaround, and I didn't feel like I was being cheated out of my money like I have at other places. My only complaint is a lack of magazines or tv. I'll always take my car here for major repairs.

necklace555

Source: YPAGE

05/03/2013

I can trust the Made in Japan people to be honest and helpful. They have been helpful beyond the "getting the job done".

aaralynn

Source: YPAGE

12/08/2016

Hands down the best auto shop and ASE certified technicians in the Sacramento area. They are professional, considerate of your time, communicative, reasonably priced for the (high) quality of work you're getting, thorough, and honest. Phil takes the time to go through all of the recommended repairs with me until I am satisfied that I understand what they're for and why they're important, and he doesn't push the issue if I decline a recommendation. My 1997 Toyota Corolla just successfully made the trek from coast to coast with two people and a whole lot of luggage, because Phil and his technicians fixed my AC system and oil leak. If I ever move back to Sacramento, Made in America Made in Japan is the only auto shop I'll use.

Stephanie Jurkowski

Source: GPLAC

21/07/2016

I called this business today because I needed to replace the Power Brake Valve Module and battery on my minivan. A guy named Phil answered the phone and as soon as he heard my accent, he hung up on me. I called 5 times right after and every time he would pickup and hung up immediately. Finally, I got a lady on the phone, so I told her I wanted to get a quote for the job I needed done and I also wanted to report Phil for the way he treated me. Well, she transferred me back to Phil, so I confronted him with the way he was behaving and requested to speak to his manager, so he said he is the owner and I could not talk to anybody else. Needless to say I am taking my business elsewhere, not before letting him know that is not the way to conduct a business.

Erika Janson

Source: GPLAC

02/09/2015

Just brilliant!!!!! My VW Gti had a somewhat common issue according to the forums on line and also said common fault is said to be commonly misdiagnosed by dealers and private shops alike. The forums often had stories of owners paying upwards of $3k for a $1500'ish repair. How did Phil and his team do? Phil's team nailed the issue first time and even listened to me explain the symptoms, most shops just look through you and nod their heads while you talk. Not these guys. They came in at just over $1500 and went over the whole car just "to look" and found I needed a brake fluid flush. Highly highly recommend these guys, oh and Daisy too!

Alister Oliver

Source: GPLAC

01/04/2016

Phil is why I love this place...integrity,integrity,integrity....

Karleen Ross

Source: GPLAC

06/10/2012

I love this place, been coming here for years. The guys are very knowledgeable and understanding of a customers situation. They offer rental cars and towing and I always get service with a smile. I really feel like they appreciate me coming in. Some people on here don't like the cost but like everything, you get what you pay for and I gladly pay a little more for WAY better service. Thanks guys, your the best!!!!

Steven Corridori

Source: GPLAC

26/07/2006

The best repair shop I have been to

I took my car to 2 shops and they could not figure out what was wrong with it. I brought it to Made in Japan/Made in America and they figured it out within a day! Very pleased!

danamariebench

Source: CSEAR

22/12/2009

Honest and reliable auto service

Phil and Gary made me feel comfortable about my vehicle's issues. They patiently explained everything that was to be done on my car. Afterwards, they got me back on the road the same day and the repairs to my car were top notch! I've…

jaggerdoodle

Source: CSEAR

23/12/2009

Proffesional, Superior Service

I have traveled for work years, I put the miles on cars. \r Its taken me years to find this place and I'm never leaving. \r I LOVE this company!!\r The mechanic will stop working to show you the car, the service writers are always…

jeanneinabottle

Source: CSEAR

08/02/2010

I appreciated the speed with which the work was done.

These guys are professionals, not the typical dorks you get with auto repair.

antfarmfred

Source: CSEAR

03/06/2010

Permanent customer

Everyone was VERY friendly, which makes everything better!!!\r Quality of service is excellent!\r \r

The El

Source: CSEAR

31/03/2011

Great Service!!!

Great service!! Prefer you to other services in the area.

ksteinbrueck

Source: CSEAR

01/04/2011

I feel safer!

Thank you for your honest appraisal of the condition of my car and recommending preventative maintenance that saves in the long run. Feel safer in a well maintained car.

karagrimmer93

Source: CSEAR

07/04/2011

Pleasantly surprised!

Pleasantly surprised with the service and the repair at NO charge!! Thanks again!

marikos

Source: CSEAR

12/04/2011

Very comprehensive.

Comprehensive; checked computer record for any deferred items, informed me and completed repairs. Cheers.

patkirsch

Source: CSEAR

13/04/2011

Fast, I appreciate the attention

Very fast, they know what they are doing and I appreciate all the help they gave me, and also the time. Thank you.

Jazminenuer

Source: CSEAR

19/04/2011

Impressed by the commitment

I was impressed by your concern and commitment in tracking down the problem. Thank you.

hollbenson99

Source: CSEAR

25/04/2011

Honest!

It is great to have a shop you can trust!

MariahShelton

Source: CSEAR

12/05/2011

Great place!!

You guys were honest, i greatly appreciate that, Thank you so much!!

dodgerfan123

Source: CSEAR

13/05/2011

Great job!!

Great job guys! This was my first visit and I will definitively be back. Great team!

bethono65

Source: CSEAR

16/05/2011

Prompt good service

Thanks to the good service. This was Friday before Memorial Day at 3:40 pm, needed a headlight. It was ready at 4:30.

mhoss35

Source: CSEAR

17/05/2011

A shop you can trust!

It is great to have an auto repair shop you can trust in!!! Vehicle ready when promised, staff were helpful and friendly, everything met to expectations.

ricardoalvarez44

Source: CSEAR

18/05/2011

Great team!

This was my first visit and I will definitely be back. I loved how fast their service is. Great team!

vanburen000

Source: CSEAR

19/05/2011

I am always pleased!

WOW!! you did it again! My car works well! I am always pleased and satisfied with the service.

nyamilka

Source: CSEAR

13/06/2011

They have it all

There was no pressure to get repairs done, great to be able to trust your mechanic! I'm always extremely satisfied every time. :-)

coleeng35

Source: CSEAR

13/06/2011

Complete satisfaction

We have all three of our vehicles serviced here, and have always received excellent customer service and complete satisfaction.

jenniferg4850

Source: CSEAR

14/06/2011

Excellent Service

Reasonable, fast and friendly repairs.Love the customer service!!

raynasilverman

Source: CSEAR

15/06/2011

Thank you!

Once again, your service was excellent! Thank you!

cdaisy83

Source: CSEAR

17/06/2011

The car performs great!

The car performs great. Thanks so much for the rental car, and Gary was a pleasure to deal with!

nicki35

Source: CSEAR

18/07/2011

Great Job !

I was having a fuel leak, great troubleshooting and good solution !

alanvfromlaca

Source: CSEAR

20/07/2011

Excellent Customer Service !

Excellent customer service !! I'll be back, Very Friendly !!

triathletegarys

Source: CSEAR

10/08/2011

Excellent Business

I believe that your business is excellent and very informational. Thanks for the great customer service.

michellew0007

Source: CSEAR

12/08/2011

Very pleased

Gary and the crew came through again. I'm pleased with the service received. Thanks again!

tatume58

Source: CSEAR

12/08/2011

Excellent service

As always, Gary and the technicians delivered on their promise to provide excellent customer service.

yummyhoney93

Source: CSEAR

15/08/2011

exceptional

Customer service was exceptional from the GM to the master technician and office manager. They took good care of me and my vehicle. I'm a customer for life!

anastasiagary

Source: CSEAR

16/08/2011

Great Workmanship

I just love you guys, You guys always take good care of my vehicle. And always show good workmanship as well as service ! We have recommended many friends. Thanks You !

sanriolover09

Source: CSEAR

17/08/2011

Reliable

Since the first time I brought in my vehicle, Gary and Phil have been very professional. I am so thankful to do business with you all. You are dependable, reliable, and the product of work exceeds all expectations. Thank you.

tara23milla

Source: CSEAR

18/08/2011

Honest

Thank you very much for making the effort to verify warranty. I will definitely return in the future for any repairs! I really appreciate the honest service!

fordtruckman01

Source: CSEAR

19/08/2011

Always Helpful

New customers, this is our 3rd vehicle I had serviced by Made In America/ Made In Japan. I am very pleased with their service every time. They are always very helpful, keeping me informed or work progress and obtaining a rental car for…

aimee12winters

Source: CSEAR

22/08/2011

Excellent Time Management

Everyone was very friendly, which makes everything that much better. You were able to complete the smog test in an hour, instead of the half day you asked in your coupon. Excellent time management.

andymarko13

Source: CSEAR

23/08/2011

Skilled

Excellent customer service, skilled mechanics, honest and trustworthy!! Will use again in the future. Thanks!

josh82janelle

Source: CSEAR

15/09/2011

they go above and beyond

We are always happy with the service - they go above and beyond each time. Great service - mechanical and personal!! Thank you! :)

shiwagasuki

Source: CSEAR

23/09/2011

Great Coupon Discounts

Thank you so much for your help and consideration. The technicians are great and they provided an amazing service.The coupon discount is the best.

heyarnold1080

Source: CSEAR

16/09/2011

Best Service

I appreciated Gary accommodating me even though I didn't have an appointment. I refer everyone here. The service is the best in town and the staff is most friendly.

pi19diamond85

Source: CSEAR

20/09/2011

You Are My Place

This is my second visit here and both times have been an outstanding experience. You are my place! Thanks for taking care of my Jeep and for not leaving black stuff all over the inside of my vehicle.

pgreinwhich

Source: CSEAR

23/09/2011

Great Find

Ramon went out of way to provide me timely service. I am so happy to have found a great place to take my car near my new workplace.

kipplarson

Source: CSEAR

04/10/2011

Safe Place

They don't get any better. It's an excellent location and a safe place to bring your car. This place has some of the most personal, nice people in the business.

qweenysabel

Source: CSEAR

15/11/2011

Thanks Again

My boyfriend raves about your honesty and service. Now I know what he means. The other day my car was acting weird and my boyfriend followed me to the gas station to take a look. He suggested I take it to Made In America. They were able to…

reneemichelle42

Source: CSEAR

18/11/2011

Helpful

Thank you for helping me and my dad. Your facility and staff are great and now my dad has someone he can trust to work on his car.

dezferraro

Source: CSEAR

22/11/2011

Awesome

This place is awesome! I will continue to come here for all my auto needs.

kyelizabeth11

Source: CSEAR

24/10/2011

Great Service

Great customer service and very honest and upfront with all repairs needed. I deleted all other repair shops phone numbers from my phone, this number is the only one I need from now on.

bikeclubmike

Source: CSEAR

18/10/2011

No pressure

You guys are great. My car needed a few things done and there was no pressure to get it all done at once. I was able to come back and get it done when I could afford it.

aspendreamer7

Source: CSEAR

14/04/2011

Helpful and Considerate

Thank you Gary for your help and consideration. Thank your technicians also. Much appreciated.

ChongD

Source: CSEAR

18/04/2011

Took care of my Jeep!

You are my place! Thanks for taking care of my Jeep! (Also, and for not leaving black stuff all over the inside like Brakemasters did...)

dellfry38

Source: CSEAR

20/12/2011

thanks Gary

Gary provides excellent customer service. Much appreciated. Keep up the great work!

kraigpedrosa

Source: CSEAR

17/01/2012

very patient and great customer service.

The staff here was very helpful. They had my car ready when they said they would. They were very patient and explained the repairs to me. You all are wonderful and come highly recommended.

charliebatch28

Source: CSEAR

27/01/2012

excellent service

They provided excellent service. Everything was explained to me very well. I will definitely go back when I need to. The staff was helpful and the repairs did not take as long as I thought it would.

edwardstacee26

Source: CSEAR

26/10/2011

They did a great job.

While I was visiting my family up here in Sacramento, my car started giving me problems. My sister recommended I come here and see what they could do for me. I only had a couple days to figure out a way to get my car up and running so I…

outgoingvirgie

Source: CSEAR

21/10/2011

Thank You

Phil was great! He really knows how to interact with customers. The service was quick, fast, and hassle free. Thank you.

surferboy198450

Source: CSEAR

25/10/2011

It's a great one!

I thought that the glass in my rear driver's side window was broken and that something was wrong with the motor for the power window in that door. They had an idea that it was actually the regulator and was able to fix it very quickly.…

wendywonderful49

Source: CSEAR

14/12/2011

Running Excellent

My air conditioner is running excellent and so is my car. I always get the best service at Made In America Made In Japan.

brianblackwood60

Source: CSEAR

09/01/2012

You are all amazing!

Love the reliability you offer. I have been coming here for a while and you have always delivered the best results around.

ellenreese12

Source: CSEAR

23/01/2012

great experience

Thank you for your kindness and expertise. You guys are great. The staff was very helpful and friendly. They explained everything.

mariadigby85

Source: CSEAR

06/02/2012

very helpful and informative

I recommend these guys every chance that I get. The staff was very helpful and friendly. They informed me of when my car would be ready and they fixed everything in a timely manner. Very informative and knowledgeable staff.

sherryjamie32

Source: CSEAR

20/02/2012

Awesome service

They diagnosed the leaking under my car quickly and confidently. Great customer service and fast.

NancyPit

Source: CSEAR

30/03/2012

Greatly appreciate

Good courteous service and the excepted my entertainment coupon. I really liked that they didn't push for more items to be serviced that I didn't need.

donald900572

Source: CSEAR

14/02/2012

A service!!!

They get an A+ plus from me. You can tell that they all care about their customers. The staff is very friendly and helpful. They fixed my car in a reasonable time and explained everything to me in a professional manner.

SusanMas

Source: CSEAR

16/03/2012

Greatly appreciated

These guys are the best! The work has always been great and the customer service is outstanding. I will not hesitate to bring all my cars here.

caragolden58

Source: CSEAR

23/12/2009

Professional, Premium Service

I have traveled for work years, I put the miles on cars. \r Its taken me years to find this place and I'm never leaving. \r I LOVE this company!!\r The mechanic will stop working to show you the car, the service writers are always…

jeanneinabottle

Source: CSEAR

08/02/2010

I appreciated the speed with which the work was done.

True Pros, better service than any other shop I've been to.

antfarmfred

Source: CSEAR

12/02/2013

good task

"I dropped in to ask if they would have time to change the oil in my car. They checked my record to see what service needed to be done, and said they were busy but would add me for today. I called and they were finishing up earlier than my…

Rodney y.

Source: JUDYS

19/04/2011

Took care of my Jeep!

You are my place! Thanks for taking care of my Jeep! (Also, and for not leaving black stuff all over the inside like Brakemasters did...)

Dell F

Source: INPAG

20/04/2011

Impressed by the commitment

I was impressed by your concern and commitment in tracking down the problem. Thank you.

holly b

Source: INPAG

25/04/2011

Honest!

It is great to have a shop you can trust! Five Stars!

Mariah S

Source: INPAG

27/04/2011

Most friendly

I refer everyone here. The service is the best in town. The staff is most friendly.

Jamie P

Source: INPAG

13/05/2011

Great place!!

You guys were honest, i greatly appreciate that, \r Thank you so much!!

Brad H

Source: INPAG

14/05/2011

Great job!

Great job guys! This was my first visit and I will definitively be back. Great team!

beth o

Source: INPAG

17/05/2011

Prompt, good service

Thanks to the good service. This was Friday before Memorial Day at 3:40 pm, needed a headlight. It was ready at 4:30.

Matt H

Source: INPAG

18/05/2011

A shop you can trust!

It is great to have an auto repair shop you can trust in!!! Vehicle ready when promised, staff were helpful and friendly, everything met to expectations.

ricardo a

Source: INPAG

19/05/2011

Great team!

This was my first visit and I will definitely be back. I loved how fast their service is. Great team!

Aaron B

Source: INPAG

20/05/2011

I am always pleased!

WOW!! you did it again! My car works well! I am always pleased and satisfied with the service.

yamilka n

Source: INPAG

24/05/2011

The Best Auto Care

The best auto care I have ever received. Keep up the great work Made In America Made In Japan. .

Jim P

Source: INPAG

13/06/2011

They have it all

There was no pressure to get repairs done, great to be able to trust your mechanic! I'm always extremely satisfied every time. :-)

coleen g

Source: INPAG

14/06/2011

Complete satisfaction

We have all three of our vehicles serviced here, and have always received excellent customer service and complete satisfaction.

Jennifer G

Source: INPAG

14/06/2011

Excellent Service!

Reasonable, fast and friendly repairs.Love the customer service!!

rayna s

Source: INPAG

16/06/2011

Thank you!

Once again, your service was excellent! Thank you!

daisy c

Source: INPAG

18/06/2011

The car performs great!

The car performs great. Thanks so much for the rental car, and Gary was a pleasure to deal with!

nicki a

Source: INPAG

19/07/2011

Great Job !

I was having a fuel leak, great troubleshooting and good solution ! .

alan v

Source: INPAG

21/07/2011

Excellent Customer Service !

Excellent customer service !! I'll be back, Very Friendly !! .

gary s

Source: INPAG

11/08/2011

Excellent Business

I believe that your business is excellent and very informational. Thanks for the great customer service.

Michelle W

Source: INPAG

13/08/2011

Very pleased

Gary and the crew came through again. I'm pleased with the service received. Thanks again!

tatum e

Source: INPAG

13/08/2011

Excellent service

As always, Gary and the technicians delivered on their promise to provide excellent customer service.

yummy h

Source: INPAG

16/08/2011

Exceptional

Customer service was exceptional from the GM to the master technician and office manager. They took good care of me and my vehicle. I'm a customer for life!

anastasia g

Source: INPAG

17/08/2011

Great Workmenship

I just love you guys, You guys always take good care of my vehicle. And always show good workmanship as well as service ! We have recommended many friends. Thanks You !

sanrio L

Source: INPAG

17/08/2011

Reliable

Since the first time I brought in my vehicle, Gary and Phil have been very professional. I am so thankful to do business with you all. You are dependable, reliable, and the product of work exceeds all expectations. Thank you.

tara m

Source: INPAG

18/08/2011

Honest

Thank you very much for making the effort to verify warranty. I will definitely return in the future for any repairs! I really appreciate the honest service!

fordtruck m

Source: INPAG

19/08/2011

Always Helpful

New customers, this is our 3rd vehicle I had serviced by Made In America/ Made In Japan. I am very pleased with their service every time. They are always very helpful, keeping me informed or work progress and obtaining a rental car for…

aimee w

Source: INPAG

22/08/2011

Excellent time management

Everyone was very friendly, which makes everything that much better. You were able to complete the smog test in an hour, instead of the half day you asked in your coupon. Excellent time management.

andy m

Source: INPAG

24/08/2011

Skilled

Excellent customer service, skilled mechanics, honest and trustworthy!! Will use again in the future. Thanks!

josh j

Source: INPAG

24/09/2011

Great Find

Ramon went out of way to provide me timely service. I am so happy to have found a great place to take my car near my new workplace.

Kipp L

Source: INPAG

18/10/2011

No pressure

You guys are great. My car needed a few things done and there was no pressure to get it all done at once. I was able to come back and get it done when I could afford it.

Aspen D

Source: INPAG

22/10/2011

Thank You

Phil was great! He really knows how to interact with customers. The service was quick, fast, and hassle free. Thank you.

Boy S

Source: INPAG

19/11/2011

Helpful

Thank you for helping me and my dad. Your facility and staff are great and now my dad has someone he can trust to work on his car.

Dez f

Source: INPAG

23/11/2011

Awesome

This place is awesome! I will continue to come here for all my auto needs.

elizabeth k

Source: INPAG

28/02/2012

Car Is Running Great

After bringing my car in to have it checked out I was called and advised on what needed to be repaired right away, and what could be done down the road. My car was repaired in a timely fashion and is running great. Will be back for the…

Louis R

Source: INPAG

21/03/2012

the best!!!

These guys are the best! The work is outstanding and the customer service can't be topped. I will not hesitate to bring all my cars to Made In America/ Japan.

Luke M

Source: INPAG

08/06/2012

nice job

Ramon is consistent with his friendly and professional customer service.

shaa252 2

Source: INPAG

04/07/2012

Always satisfied

The friendliest car care in mid town. Excellent service as always. Always satisfied.

ameryy111 1

Source: INPAG

13/02/2013

good job

"I dropped in to ask if they would have time to change the oil in my car. They checked my record to see what service needed to be done, and said they were busy but would add me for today. I called and they were finishing up earlier than my…

Rodney y

Source: INPAG

16/02/2013

good task

I brought my car into Made in Japan because my brake light was going on intermittently. I expected to need to replace my brakes. They discovered that the problem was simpler than that and did just the work I needed. In the process, they…

ROY Y

Source: INPAG

20/02/2013

good job

Whenever I need service done this is the place I have always gone. I have taken 3 different cars here. The staff is friendly and they are quick with service or repairs.

NANCY y

Source: INPAG

23/02/2013

good job

MIA MIJ always does a fantastic job with my vehicles and I never feel like I paid too much. I always deal with Gary and he's fantastic. Thanks guys!

BRANDON n

Source: INPAG

28/02/2013

nice

Everything was fine - Gary apparently on the Prius there is a button on the steering column that you can press so that you can require that the key fob MUST be inserted into the dash board to start the car. We had to call Toyota to find…

bernarr746 6

Source: INPAG

02/03/2013

Impressed

I am always so impressed with Gary and Crew! They fixed my car, and did it on time with a smile. It means a lot to me that I can trust them to get the job done right.

hseth245 5

Source: INPAG

06/03/2013

Honest

I can trust the Made in Japan people to be honest and helpful. They have been helpful beyond the "getting the job done".

Aaralyn n

Source: INPAG

09/03/2013

Terrific

I've never had such an easy experience taking my car into the shop! The initial diagnostic was free, and when I told them I wanted to wait to get a repair, I was not pressured into getting it from them. After I shopped around, I wound up…

KAREN n

Source: INPAG

26/03/2013

Thanks

Thank you Phil & Gary and all. You are my neighborhood go-to-guys who keep my car in shape. Thank you for many years of terrific service to me.

Pamela a

Source: INPAG

19/07/2013

Thank you

Thank you for taking care of my car, so that I can worry about something else! you guys are great

ALBERTA a

Source: INPAG

01/08/2013

Friendly and informative

Brian was very friendly and informative. He explained a lot to me regarding my car and the maintenance/upkeep it needs since I do have a older car.

Kieran n

Source: INPAG

01/04/2011

Great Service!!!

Great service!! Prefer you to other services in the area.Wouldn't go anywhere else. I give five stars!

Khadijah S

Source: INPAG

02/04/2011

Feel safer!

Thank you for your honest appraisal of the condition of my car and recommending preventative maintenance that saves in the long run. Feel safer in a well maintained car.

Kara G

Source: INPAG

08/04/2011

Pleasantly surprised!

Pleasantly surprised with the service and the repair at NO charge!! Thanks again for the hard work!!!

Mariko S

Source: INPAG

13/04/2011

Very comprehensive.

Comprehensive; checked computer record for any deferred items, informed me and completed repairs. Cheers.

Quiana G

Source: INPAG

14/04/2011

Fast, I appreciate all the attention

Very fast, they know what they are doing and I appreciate all the help they gave me, and also the time. Thank you.

jazmine n

Source: INPAG

15/04/2011

Helpful and Considerate

Thank you Gary for your help and consideration. Thank your technicians also. Much appreciated everything.

Chong D

Source: INPAG