07/06/2016

Short Version: This mechanic is amazing and I would never take my car anywhere but here. The review on here that claims this shop is run by anti-semitic conspiracy theorists is hilarious at best, they're super friendly to everyone and run a very legit business.
Long Version: Let me just start by saying that my car means a lot to me- like a lot a lot. I always worked for my dad growing up farming in Bakersfield, and when I turned 17, he bought me the 2005 Cooper S I desperately wanted. I adore my car and my plan is to keep it forever. So far it's been 12 years, and in that 12 years, it's racked up 150k extremely hard driven miles, and had a lot of mediocre work done by a variety of mechanics who don't specialize in MINIs. I finally decided it was time for a new car a couple years ago, and stopped driving my Cooper as often, but still really wanted to get it back into top condition as soon as I could afford it.
By the time I took it to Mack last year, the exhaust was hanging off, it was leaking basically every type of fluid the car requires, the suspension was shot, the air conditioning was making a noise like a fork in a garbage disposal, the supercharger wasn't fully functioning, etc. etc. I was on a budget, but I needed to get as many things fixed as possible and I was tired of taking it to mechanics who were either dishonest and screwed me over, or did crappy work, or both. Prior to bringing my car to Mack, I had never gone to the same mechanic twice because in the 10 years I've lived in San Diego, I've never been satisfied with the repair work I've had done at any other shop.
They fixed literally everything on my car with the modest budget I had allotted, and every single new part was a MINI factory part. He went through and replaced every weird screw and bolt that was non-OEM from previous mediocre repairs, detailed the whole interior and exterior, even replacing all the valve stem caps on all the wheels... he didn't leave any detail unfinished. The thing that I really appreciated though was that he didn't replace anything that still had some life left in it- I kind of thought my clutch was on it's way out, but he reassured me after checking it out that it had a lot more life left than I thought, and sure enough it's still holding strong. A less honest mechanic could easily have convinced me that it needed to be replaced and made a ton of extra money off of me, but Mack truly does care about his customers and he was as honest as possible with me.
It's also worth noting that the repairs I'm referring to were done a year ago, and my boyfriend started using the car as his daily driver shortly after, so at this point I can definitively say, 10k miles later, the work he did was extremely solid. I've only really had one thing go wrong with the car since then- my oil pump went out, and of course I took it to Mack, who replaced it for a very reasonable price (that particular part was not replaced when I had all the initial work done on the car). I took it in in the morning and it was ready in the afternoon. It's amazing how fast they get work done considering that it usually looks like a gridlock traffic jam of MINIs in their small parking lot, but every time I pull in, Mack is immediately on the case, checking out my problem and having me pull right around to the lift if necessary.
I usually don't write such long reviews, but I also usually don't save several thousand dollars as a result of people running their business ethically, especially when it seems like the mechanic industry standard is to screw everyone over for their last penny- and don't even get me started on the dealership. His shop is the cleanest around, his waiting area is super comfortable and welcoming, and Mack himself is super friendly. I've never had a mechanic ask me before if I was hungry and offer me some food. The other review on here that claims he goes on anti-Jewish rants to customers literally made me laugh out loud. He likes to chat and he has his opinions about things, but he's professional, and also not an idiot or a racist. So if you're Jewish and you want your MINI fixed right, disregard that absurd review and take your MINI to Mack. He's awesome.

Jordan F.

Source: YELP

18/04/2016

I had a really positive experience with Mac.
I needed a service on my car, new tires, new brakes.
Tires: He directed me to get tires elsewhere as it would be less expensive (which I appreciate). He then ended up fixing the inadequate job that the tire guys did when installing, and did it at no cost, and then balanced them.
Service: Serviced my car, and ended up not changing the transmission fluid because it didn't need it. Mind you, he could have changed it and charged me $250 and I would have never known.
Brakes: Fixed them. Cost was good (but is anyone ever really happy about spending money on brakes?), no complaints.
Anyway, I had two nice conversations with him and at the end of the day he sent me home with some avocados and eggs from his farm. So I'm not really sure about the review stating about his foul or anti-semetic disposition ... I didn't get any of that so can only assume something was perhaps misunderstood.
He explained everything well and allowed for me to look under my car so I could understand what he was taking about and needed replacing. Though I am an engine novice, I still enjoy learning and appreciate when a person allows for me to at least attempt to make a qualified decision rather than forcing me to take their word for it.

Jill S.

Source: YELP

17/03/2016

My previous Yelp review was deleted by the Yelp Administrators, so I'll expand my comments. The previous review is posted at the bottom.
My fiancee and I took her 2012 Mini Cooper to this dealership and came back a little disturbed. While she said the vehicle service was fine, the owner servicing the car made a number of (unsolicited) anti-Semitic remarks. During her time waiting he talked about how Jewish people were controlling politics in America. He also talked about his financial situation and blamed it on Jewish people. I feel like this is a very unprofessional way to run a business.
Posted Oct 16, 2015:
Go here if you like being forced to hear an ignorant rant about how the Jews control our media and finance. Super anti-Semitic.

Brandon R.

Source: YELP

10/08/2016

Mack is the best! This is where I've been taking my MINI for the last 4 years. He is a MINI expert, uses only the best official parts, and always give you the car back detailed. Love it.

Kristina K.

Source: YELP

23/06/2016

I simply needed to change the battery - this place made it very easy and at a very good price. Before starting the work, Mack made sure that the battery was no longer under the warranty. The process was simple and very fast. At the end, he spent some time providing tips and tricks so that I would enjoy my Mini even more. The place is clean and the staff is pleasant. When my Mini will need more maintenance, I will definitely consider bringing it back to this garage.

Marie L.

Source: YELP

09/05/2016

Once again, my 2K3 R53, needed a little a little work ( new brakes this time). In and out in one day. New Zimmermann cross drilled rotors front and back. Mack knows how to make a 13 year old mini run and perform like it is brand new. Thanks Mack and your fantastic team!

David B.

Source: YELP

09/05/2016

I was looking for an alternative to the Mini Stealerships in my area to take my 2009 MCS, and found Mac and his garage online. He always gives a better deal than the dealership can and I have saved hundreds of dollars in my visits. Not only that, but as a car geek I always have questions to ask him about my car and how to take care of it properly and he is happy to explain in detail how everything works. They really do know the ins and outs of these cars and the customer service has been great. Overall my experiences here have been very positive and I look forward to getting my car serviced here in the future.

Mike B.

Source: YELP

28/03/2016

SD Mini Cooper has serviced my vehicles for the last several years. I find him to be very honest and knowledgable in all his repairs. I will continue to use his services for all 5 of my cars.

Joel T.

Source: YELP

28/08/2015

First off, I was a little skeptical about this place when I walked in. I have always heard of horror stories about independent shops. I heard they are always trying to rip you off at the expense of your car. Because of the good reviews I checked this place out and I am so happy I did. Mack (the owner) is a great guy who prides himself with having impeccable customer service and generosity. He is extremely transparent and showed me every single thing that he thought I should fix with the car. When I returned to get the car, he did more work on the car (for basically no extra money). TO top it off, when it came time to pay he asked me, what do I got to do to make you happy and lowered the price a little. Overall he did excellent work, the car is running better than ever and the price was right. I would advise any MINI owner to use him exclusively. I know I will from now on.
Also, to the ignorant guy below who said Mack is antisemitic, from what I understand, he is Jewish himself, so I find that hard to believe. He may be a little rough and sarcastic, but I assure whatever he said to seem antisemitic was taken out of context.
5 Stars. I will be back.

Kevin F.

Source: YELP

06/04/2016

I can't say enough good things about San Diego Mini Cooper! I am fairly new to the area, and feel relieved to have finally found a terrific place to have my Mini S serviced.
I brought my car in because one of the indicator lights was on. SD Mini Cooper took me right away, did a full inspection of the car and fixed the problem. Now, my Mini is running like a charm!
Mac, the owner, could not have been more pleasant or more professional, he really knows his Mini's!!!! He was great in pointing out issues the car had, what was a priority, and what could wait. I really appreciate the insight and honesty Mac gave me on my car.
The shop is very clean and has a nice waiting area with a television if you chose to wait for your car. I feel very lucky to have found such a great shop in my area!
I would highly recommend San Diego Mini Cooper.

Heidi L.

Source: YELP

24/03/2016

If you own a Mini Cooper, this is the go to place. The customer service and quality of workmanship are impeccable. I bring my Bmw and my wife Mini Cooper here for all the services after the manufacture warranty expired. Ask for Mack, he's runs the place and he is upfront with you. I have referred all my friends that owns mini and Bmw here and so far everybody had been very pleasing with this joint.

Christina V.

Source: YELP

17/05/2015

I moved to SD less than 2 years ago. When I lived in MD I had a very reputable MINI Dealership work on my car without issues. I expected the same quality service I received from my previous dealership to translate to the local MINI dealership in SD. Unfortunately I have nothing good to say about them other than RUN for your MINI's life.
When I had a coolant leak on my 2012 MINI Cooper S, I was so afraid of having to deal with them yet again. Upon researching shops I found San Diego Cooper Independent Garage had nothing but amazing reviews. Mac is awesome. He was very helpful and provided so much information. Showed me all the parts that were replaced and sent me pictures of the process.
I trust this shop with my car and I have nothing bad to say about them!

Mel D.

Source: YELP

19/10/2015

I have a 2012 Mini Countryman and it started to sound like a tiger lived under the engine. RARRRRRRRRRRR every time I started the ignition. 60,000 miles in and my warranty is gone. Wound up going to Mack and was beyond pleased. Turned out my Alternator was about to go. Since I was at the 60k mark I went for the service package that Mack offers. If you can get it! go for it! My mini purrrrrrrrs like a baby kitten now and feels like it did the day I first bought it. Super great service, honest and fair prices, detailed my car too and steam washed my engine. I'm in love and will be going back.

Young P.

Source: YELP

03/05/2015

I brought my MIni Cooper here after a very sketchy experience with a quick oil change shop that told me I had to replace my power steering fluid! My 2009 Mini Cooper has no power steering fluid!
Glad I took my Mini Cooper to Mac, he was able to take care of my car and get it feeling and working like new. Highly recommend that you take your Mini Cooper's here.

Chris C.

Source: YELP

25/03/2016

I brought a used mini cooper vert S to this shop for a prepurchase inspection. I walked in and met the owner "Mac" and to my surprise w/o an appt. he put the vehicle up on the rack and began to check it out for me. WI minutes he called me over and began to point out some major issues with the vehicle to include unreported accident damage to the frame. He gave me his honest opinion on the vehicle and what he thought the car was really worth. After twenty plus minutes of his time he took the vehicle down and said have a great day! He would not take my money!! No Charge!! That just doesn't happen in this day and age....true customer service from a person he doesn't know and is not a paying customer. I was so impressed! I eventually found another mini and after Mac's inspection pulled the trigger. I couldn't be happier. He is extremely knowledgeable and has gained a customer for life because he take pride in what he does and cares about you and your vehicle! Since finding the Gem of a shop I have brought several of my vehicles to him for service including my MB E320. He saved me over $900 doing the brakes/rotors on the MB with real MB parts vs the greedy MB dealerships quote! I can't say enough good things about Mac and this spotless, well equipped and friendly shop!!
Scott H

d h.

Source: YELP

11/03/2016

I went to this place based on all the great reviews posted by others, but my experince couldn't have been more different. I was treated in the most abrasive and condescending manner within the first two minutes I was there. I guess the owner was having a bad day? Or he just didn't like the looks of me or my car? Very curious, but no worries; there's another Mini specialist right around the corner who are respectful and courteous and who I've had a great experience with twice now.

Daniel M.

Source: YELP

05/09/2015

I've been here before, and I will come back. Mack helped and pointed out stuff the dealership just never mentioned. Like my key lacking a metal ring. Come on Esco mini, get it together. Only reason for me to go to the dealer is for them to fix the crap they did wrong, like installing the driver's side mirror wrong. Ugh. Thank you Mack. I will see you in 3000 miles.

jen p.

Source: YELP

24/08/2015

I was having issues with my Mini and I brought it in for Mack to look at. He not only diagnosed my cars problems for free, he gave me great advice on what I should do. A lot of mechanics are just about making money, but Mack's all about service first. Five Stars for sure.

Matthew B.

Source: YELP

22/01/2015

Just came in again to save my MINI after San Diego MINI tried to kill it. Thanks to Mack my Cooper S is up and running again. He even through in a free engine flush because Oscar failed to tell him about it and he had already written me up. (Thanks Oscar). I am pretty sure Mack would have tossed it in anyhow.
I will definitely be returning here and never again to San Diego MINI for maintenance. If you want to know why go read the San Diego MINI wall. If you don't have time just trust Mack with your MINI. He will not disappoint.

Eduardo L.

Source: YELP

14/03/2015

I own a CLASSIC MINI and this dude walked out and said hi. It's my first time owning a classic mini so I was excited to see his classic blue mini on a display..
I asked if he has parts and could maybe give me a few pointers or two and he told me he doesn't store parts for a CLASSIC MINI and I understand that but afterwards he tried criticizing my little car inside and out and just sounding annoyed as if he wants me gone asap. Something a mechanic that doesn't know his car will do I guess.
This dude is good with the modern BMW minis but not the classic ones I guess even if he displays his classic blue mini outside. If you're a classic mini owner you are better off doing it yourself or take it to Heritage Garage in Costa Mesa.

Dennis S.

Source: YELP

30/06/2015

Mack is a great and honest guy. I've been bringing my Mini Convertible to him for part replacements, repairs, etc and he has gone above and beyond every single time. The price he charges is very reasonable and the quality of work is just top-notch!
I trust his word more than contract and quote from other places.
We've had a leaky engine mount - he got it done in couple of hours and the car was driving like new. Recently we needed body work done and he got it done in half of the originally estimated time in order to accommodate our plans.
SD Cooper Garage is one of those rare places where talking to a mechanic and getting true and honest information, great service and reasonable price is still a part of daily business.

George D.

Source: YELP

09/04/2015

I was going to buy a used Cooper S and had the owner bring it to Mack for a pre-purchase inspection before I came down to check it out. Mack sent me pictures on my cell phone of what he found as he was doing the inspection, which I thought was really cool. Once it was done he called and gave a rundown of what he had found and was really informative about this particular car and Minis in general.
Turns out the car I was going to buy was a total dump despite what the owner had said, so I'm glad I had him check it out. Guy said the car was perfect and Mack found about 6 different oil/coolant leaks, a modified wiring harness in the engine, and a bunch of other issues. The guy is an automotive detective and I wouldn't hesitate to use his services again.

Scott C.

Source: YELP

23/09/2013

It's never a good thing when you feel your clutch slip while you're shifting.
More like jump. More like....die. Even though I am not the most auto-savvy person, I could tell my clutch needed some attention ASAP.
Timeline: Saturday night, my clutch starts grinding. Out of nowhere. I had just checked my fluids about a week before, and was totally sure it wasn't as simple as needing more transmission fluid.
I didn't drive on Sunday, and first thing Monday morning (shop opens at 7am, I called at 6:59:59am) Mack (my new hero) answered and I blabbed all my story to him. He said I could bring it in immediately and he would give it a free diagnostic exam.
30 minutes later, I am at the shop down Miramar and he tells me the dreaded words: My clutch needs to be replaced. At 104,000 miles, I made it further than expected (general car maintenance is critical, Yelpers) on one clutch, especially since I learned to drive manual on it. The estimate was about $2,000. I straight up cried because as a 23 year old, that's like....all my savings. But you gotta do what you gotta do, so he quickly gave me a loaner car and I went to work and so did Mack.
Fast forward to 530 pm. They stayed open so I wouldn't have to leave work early, and when I arrived my precious car was sitting outside, all freshly washed. Mack had even called my dad to explain all that needed to be done so that we would be confident we weren't getting screwed over.
For those who want to know, this is what had been taken care of:
Clutch replaced
Axel boot replaced
Coolant...pump...tube...thing...replaced
Air conditioning ...cleaned? Thermostat fixed
Some more axel and clutch things totally replaced.
And. Since he didn't notice the axely stuff when I had gone in the morning, and a couple other things, he didn't charge for it. WHAT THE HECK. I feel like I screwed him over because that would be over $3,000 elsewhere, and I left spending $2,200. No joke, because one of my coworkers actually called one of his mechanic buddies and I talked to my dad and they both said I got a hell of a deal for what I got done.
Mack is my new best friend and car advocate. With some refreshing and heart warming honesty and quality work in an insanely quick amount of time, I am glad to have taken my 2003 Mini Cooper S here. He said that I had some other stuff wrong (see above list) in addition to my clutch, and good thing I had taken it in or it would've been a lot worse. Sad as I was to part with the money, I am thankful for the peace of mind and am happy to provide business to a place with such integrity and compassion.
As I was driving home in my washed and vacuumed car, it's new clutch was zippy and the car felt great. I haven't had that much fun driving in years! I wouldn't consider going anywhere else for anything car related since they treated me and my car with integrity, kindness, fairness, and were so kind as to meet my weird needs like staying open late and calling my dad and sending him photos throughout the process.
There is a warranty on all parts, so you know they won't give you shoddy work. If they can go above and beyond for you, they will. I need to tell my buddies to check this place out because I am a superfan. And I don't say that easily after spending the largest chunk of money I ever have in my post-college life.

Natalie F.

Source: YELP

28/04/2015

This garage and Mack are great -- we've had nothing but positive experiences bringing our 2009 Mini Clubman here.
Services:
- reasonably priced
- very transparent with prices of parts and labor -- there's no haggling (and no need for it)
- only fixed what was needed (after reviewing with us)
- always helped us find a temporary replacement car while our mini was being serviced
- fast services and they're usually available to help
Mack (the owner):
- honest, always answers the phone, courteous
- inspects the car and lets you know the urgency of each problem so you can make the best decision
- explains all the work he's going to do on the car
Shop:
- small
- clean and well maintained
In summary, our Mini always comes back to us feeling brand new. I would recommend this garage to anyone with a Mini.

Ash K.

Source: YELP

26/06/2014

Yesterday I almost killed my Mini. And, the Mini dealer was an accessory to what would have been a horrific crime. I followed their instructions to a T and ended up with no oil in my engine. Who in the hell can you trust to get accurate knowledge if not the dealer???
THIS place! It's the little things...and, the big things...that make me slap a 5-star rating on a place. The list is long with SD Mini Cooper Indie Garage. A beautiful facility...a hands micro-managing uber-knowledgable owner...the most comfy waiting area I've ever waited in...a loaner car at my disposal...an education on my car that has NEVER been offered before...a one-stop shop [service, warranty work, tires, detailing, etc.]...top notch service.
Driving my car out of the driveway was a trip back to 2009, when I pulled out of the dealer's lot. I've never felt a difference after getting my car serviced! She even got a total makeover...from the inside out. The engine looks stunning!
Even though they had to break the news to me that I didn't have quite the Mini I was told I was buying [snakes, I tell you...the dealers are total snake], I love her just the same. Thanks to these guys, she'll be around for a long, long time.

Janet D.

Source: YELP

17/02/2015

I highly recommend bringing your Mini Cooper here! I needed to get my serpentine belt replaced and was quoted a very high amount by the Mini Dealership I had been going to since moving to SD a year ago from Oregon. I decided to google a local shop that worked on Mini Coopers and thank goodness I found this place. I called and was quoted 1/2 the amount that the dealership quoted me!! I was able to drive to the shop and have my car repaired that day. I will say.....they told me to just "drop in" and it would be an easy job for them...so I took a couple hours vacation time from work to head into their shop that day, but when I got there (with 2 hours to spare until closing) they tried to turn me away saying I needed to make an apt. I was upset because they guy told me to come in anytime even after I asked if I needed an apt. Well....after telling Mack that, he did what a great business owner does...and helped me right then and there.
I will never go back to a dealership if I can avoid it and will always book my service appointments here. I will make reservations in the future and these guys are well worth it. They know good business practices and are straight forward with you. Being someone who needs to be able to trust my mechanic (cause I don't know anything about cars) I trust these guys.
I had also had my USB port go bad. Mack personally took a peek at it- popped it out and showed me how to replace it on my own. The dealership quoted me $200 to replace this. Instead I was able to drive to the dealership and purchase the part for $45 and replace it myself!!! HUGE SAVINGS!!!! Yahoooooo!!!!!!!
Yeah for a great mechanic, no bull, great pricing, and friendly.
Thank you!!!!!!

Amy M.

Source: YELP

29/06/2014

There is only one place to take your Mini in san diego, and its Mini Cooper Independent Garage. Nobody knows more about minis that mack.
I took my car to the dealership, for service i pre-paid all services for 100,000 miles and they never did nothing but put oil. Never do pre-paid on services they will just scam u and take your money.
I took my car to mack in the mourning and the next day it was running like new, best mech. In san diego, great prices, honest, and better that the dealer.

Abraham B.

Source: YELP

07/10/2014

Hey Scott B, when you put a new clutch on your car you should consider learning how to drive it.
This place saved me so much money and was so helpful, I will always be coming back!!
Mack was a great guy and a very knowledgeable mechanic. He gave us great advice on the stuff we were working on and gave us the parts at a very fair price. I shopped around and no one had the harmonic balancer that we needed plus they wanted way more to order it. I will be back!!

Kathy A.

Source: YELP

21/02/2015

Great service. If you have a MINI, you should be taking it here for everything. The estimate I was quoted from the dealer for brakes was a joke. Mack not only gave me a better price, he offered more knowledgable, trustworthy service. Skip the dealer and have your MINI serviced here.

Jennifer J.

Source: YELP

05/07/2014

Love Mack! Straight shooter, the real deal.
He never steers me wrong with my Mini and I go outta my way to have him work on my car. I Trust Nobody Else with my car and I always refer people to him :-) Not to mention he is Just a Real Cool guy with awesome experiences in life, doing right by people is part of his core beliefs and I want to see people like that prosper always!

Ema C.

Source: YELP

09/09/2015

MINI COOPER GURU!!!! Read this review and you'll want to go with this guy every time. My 07 Mini Cooper s took a dump on me and all I knew where to take it was the dealership. They told me it wasn't repairable and I would need a new engine. My buddy told me about this guy MAC who owned San Diego Mini Cooper and how he's a prior service military member and he knows his shit about mini coopers. Well me and my wife were very skeptical at first because we weren't trying to get ripped off or spend and arm and a leg for stuff. We walked in and his wife was there who was also in the service which was cool. She greeted us with a huge smile and quickly got her husband for us. And out walks MAC he's very calm cool and collected. Very humble even when he has his Ferrari parked in the shop haha. But needless to say I told him my situation and he quickly had an answer for it. Not only did he have a plan for how we could execute getting the car to him and how he was gonna fix it but but he also showed me the parts of what I needed (Not just pictures on a computer screen) and showed me around his shop. After we brought down the car me and my wife went to Disneyland for 3 days. Mac and I kept in contact the whole time as he updated me on how my car was coming and my car was ready to go after 3 days. The Mini Cooper said it would take them 2 Weeks. I get my car back and mac told me to bring back my car after I've broken it in for a little bit so he can check it and make sure everything is good. I read some reviews on mac and saw some people were say he was crazy and disrespectful or some crap like that. Mac was very respectful and honest. If you want a true family owned mechanic shop than bring your Mini Cooper here. I'm a Sgt in the Marine Corps and I would totally recommend this place to my junior marines to go to spend there money wisely. Plus dude has some awesome war stories.

Joey R.

Source: YELP

26/11/2013

No one knows better about Mini Coopers than these guys, especially Mack. Not even the dealership can provide you full knowledge of your car.
Not only does this shop repair Minis, this shop does all makes and models.
I don't live close to this shop and so I decided to drive 30+ miles to get here. The store front displays very nice Minis. These guys are enthusiast and those who are Mini Cooper enthusiast will not be disappointed.
I came here to have my brakes fixed due to some very annoying noises. Prior to coming to the shop, I had my brakes serviced 3 times in the span of 1 year. Mack took it to a drive and was able to diagnose the problem and the mechanic immediately began to get to work. Other shops were unable to fix my dreaded problem.
If you still feel doubtful. Mack was once a Mechanic for Mini Cooper of San Diego. He really knows his stuff. The head Mechanic is very friendly and very knowledgeable.
The environment of the shop is very welcoming and comfortable. You are treated as a friend than a customer and everyone is really nice. I highly recommend this shop to service your Mini than anyone else. Their prices are not over the top like a dealership but reasonable. Prices of the service is mostly based on parts and not service. The parts are all Original, good quality, and European. (Meant for your car)
If you found a shop that offers half the price of this shop. Most likely the parts are cheap (Chinese) and they will break your Mini. I learned that the hard way.

Adrian H.

Source: YELP

19/11/2014

I've been seeing Mack for all my repairs since I got my mini cooper 3 years ago. He's a super straight forward guy who knows minis and will give you honest answers. As a woman who really doesn't know much about cars I feel like I get a lot of mechanics trying ti get me to do services that aren't necessary. Mack is always helpful in explaining any service or repairs that are necessary and offers way better prices than the dealership. Trust your car with these guys

Brooklyn R.

Source: YELP

04/11/2014

Simply, I always go to Mack when it concerns cars and maintenance issues. Before I even deal with other businesses or dealerships, I always ask Mack first because I trust him and his crew. Definitely I always refer to him whenever I can. 5 stars for the win

Phillip P.

Source: YELP

28/06/2015

For those of you who don't want to read my very entire review my main points are as follows
1.transparency and honesty
2. Fair pricing for high quality work
3. Mac is very personable and I highly recommend them for your auto need!!!
My boyfriend recently bought a used car and our troubles began. The used car dealership was so dishonest about the true condition of the Mini Cooper that we bought. (We have now definitely learned our lesson!) We drove the car off the lot and within 50miles the engine light turned on. We took it back to dealership and they ''fixed'' it. Saying that the engine light would soon turn off when the computer reset. It never did and we took it to a mechanic who had t for the entire day and couldn't figure out exactly what the problem. Leading us to take it to the dealership. The car stayed with the dealership for FIVE DAYS and finally they said they had a diagnosis that cost $1800.
So we decided to get a second opinion. Mac was very personable and I knew he knew what he was doing. When I brought the car in to Mac, within ten minutes he knew what was wrong. TEN MINUTES! This car had been shops for 8 days without a true diagnosis and Mac knew what was wrong in ten minutes. Unfortunately there were a whole host of problems. What the dealership diagnosed was only one of the problems and Mac was only charging $750 for that specific problem. A $1100 difference! We left the car with Mac and he took care of everything!!! It was a fair price for all the work that he did and he showed us each of the parts that he changed. He even changed more parts but the price didn't change and threw in a free steam cleaning. The engine light has not been on since and it has been such a relief. We are so grateful to have found Mac.

Viviane M.

Source: YELP

10/06/2013

I recently bought a Mini and needed to get it checked out due to some engine lights that had come on. I took it to this independent Mini garage to try and avoid the expensive Mini dealerships. I am always a little weary of auto mechanics in general but this place made me feel extremely comfortable from the beginning. Mack the owner was very prompt and courteous. I loved that he did not charge me an inspection or "diagnostic" fee just to take a look at it. He immediately put it on a lift and walked through the different sections of the undercarriage with me to evaluate my concerns. He was extremely knowledgable and was able to explain and show me what the issue was and where. He was able to get it repaired the same day for a very reasonable price. It would have cost me a fortune at the dealership and who knows if they would have even fixed the correct issue.
I would highly recommend this shop to anyone looking for a honest mechanic at very fair price. I have since taken my Mini back for assistance in upgrades to it and I have also referred a few friends there looking for a great place to get repairs done.

Isaac L.

Source: YELP

11/03/2015

Great service...Mack knows what he's doing! His prices will beat the dealership hands down! Had an emergency car repair situation and we were able to get the car in and out in a couple of hours...will definitely become a return customer!

Teri R.

Source: YELP

06/02/2013

Being a Mini owner, I have come to fear the dreaded "Service Engine Soon" light, because typically it means that I have one of two options: I could either relinquish my wallet to the Mini dealership or to some European specialty auto repair shop in the hopes of them being honest about what they are telling me is wrong with my little Cooper.
I have been to San Diego Mini Cooper Independent Garage on several occasions over the last two years (most of which fortunately haven't involved that infamous "Service Engine" light) and I can say with the utmost certainty that these guys are not only incredibly knowledgable about the mechanical and electrical aspects of their business, but possess a trait even more rare in their line of work - honesty. If the problem is minimal and can be resolved with something as simple as reseting a sensor, these guys will tell you exactly that - no fabricated stories about how some valve of some sort is broken, and learn $2,500 of miscellaneous repairs later that my lack of car expertise has left me taken advantage of. It is important to trust the people you're doing business with... especially when the business dealing involves that expensive, complex piece of machinery on which I rely so heavily.
I'm due for an oil change in another couple hundred miles, and when I drop my car off at San Diego Mini Cooper Independent Garage, I can rest assured that I am giving my business to the kind of people who deserve it.

Bailey B.

Source: YELP

29/08/2014

There is nobody who knows more about MINI Coopers than Mack. He showed me things about my S that I didn't even know existed. He even taught me how to use the paddle shifters. I felt like he really cared about me as a person and not a dollar sign. This is a rare business that is actually trustworthy.
Thanks to Mack and a special shout out to Oscar!

Alan Q.

Source: YELP

31/12/2013

Let me start this by saying if your Mini is beyond its warranty, don't even think about going to the dealer for maintenance or repairs again. I love my 2008 Mini Cooper again, and I owe it all to the expert service at veteran-owned San Diego Mini Cooper.
I recently experienced catastrophic engine damage riding down the 15. SDMINI was the closet shop to my location, but as I'm sure you can imagine I was pretty hesitant about letting anyone but the dealer work on my car. But then I read the reviews. The one that stood out was about how honest the shop owner Mack Poor is. It gave me a good feeling so I took a chance.
The first thing he did was to call the dealer (in front of me) to find out if there had been any recalls. Then he asked them to see if the work could be done under warranty. Then he tried to negotiate their price down from the thousands they required to just look at the car, which didn't include the cost of repair. Of course the answer was no. Then just as I was prepared to buy a new engine completely out of pocket, (which completely installed was still less the cost of just labor from the dealer) he told me to check out my insurance - it might be covered. AND IT WAS!!! And what else? According to my USAA rep., San Diego Mini Cooper just happens to be the vender that they use for Mini parts in the San Diego area.
Now my only concern was that the insurance would take a long time to pay, because it would be several days before they could send an inspector out to look at the damage, then up to a week to cut the check. He actually told me don't worry about when the check comes; I could have the car as soon as it was ready. It turned out that the inspector was at the shop on the morning of the second day and Mack had a new, very-low mile engine in the car that same afternoon. Truthfully, it ran better than the one I drove off the lot when I bought the car.
In the end, I was so happy with the work that I decided to trust Mack to do some clutch work I had been putting off. Again the price he quoted for a brand new clutch assembly (installed) was less than the dealer quote for only the labor of looking at my clutch. I picked it up today and I swear that thanks to Mack Poor and SDMINI my 2008 Mini Cooper hardtop drives like a 2020 rocket.

Omari W.

Source: YELP

13/05/2014

I originally found this place when my battery died in the UTC area last year. I typed Mini Cooper into my phone and this place showed up. I have been coming back ever since.
The dealer in Escondido is a total rip off. THIS PLACE IS THE BEST. The owner Mack and his team provide the best explanations of the work they are going to do before and after the service. WAY CHEAPER THAN THE DEALER.
A+++++

Kyle M.

Source: YELP

24/04/2014

Outstanding service. I took my car in to get an oil change and it turns out there were a couple issues that could have turned into major issues..They took care of all of them and now my car is running great.

Erika F.

Source: YELP

14/11/2014

While driving down to San Diego, my Mini starting losing acceleration and misfiring. My Mini Cooper garage was the closest repair shop. They were able to squeeze me in that day and quickly diagnosed my mini's issues. All repairs were made the same day & the owner even stayed late so I could pick it up. The owner had me take the car on a test drive to make sure I was satisfied. The little car works great now. Would highly recommend My Cooper Garage!

Chris S.

Source: YELP

04/06/2014

Perfect alternative to going broke at the dealer repair shop. Friendly, honest, and affordable service.

K. B.

Source: YELP

29/07/2013

I'd definitely would go back again. They did a great job repairing my Mini after I thought the car was going to be a total loss. The car is almost better after the collision than before. Felt like a valued customer, and were very flexible with my needs. Thanks Mack!

Thomas F.

Source: YELP

29/06/2013

My car died on the 5 and I was leaving for vacation in two days. I called up this shop to see if the could work me in. Mack (owner) and Oscar (head mechanic) said "come on down. We will take care of you." They put my car to the front of the line and solved my issue right away. They really know their stuff and spend the time to teach you if you are interested. I love the small business owner attitude too. I will be back and encourage you to visit their shop. It is nice clean and fair.

Bill M.

Source: YELP

10/10/2014

As is often the case in life, my Mini Cooper Clubman developed 2 significant oil leaks shortly after my standard warranty had expired. I had always done my servicing at the dealership where I bought the car. I reported the suspected oil leak to them to check out during one of my Extended Service appointments and got $2000 worth of bad news. Due to other inconvenient service issues with the car in the past I started developing a mistrust for the Dealership Service department (somewhat unfounded). But this was enough for me to look elsewhere for service.
So after some research I came upon Mack. He had several positive reviews posted online. I decided to give him a try. So why should I (or you) trust him? Let's see:
1) I went to SD Mini Cooper Independent Garage and waited a few minutes in Mack's waiting area, a funky yet very cool indoor/outdoor setup like I've never seen at a place like this before. After talking to Mack I realized it fit his personality perfectly.
2) After meeting Mack he immediately took my car in to diagnose with his mechanic and let me know what was wrong. He wouldn't even let me tell him what the dealership found at first. After diagnosis we compared notes. He was spot on, explained everything fully, and even showed me where the problems were (more issues than what the dealership found).
3) He wrote up an invoice and told me what absolutely had to be done then and what other things could wait along with cost implications.
4) Since most of the repairs involved significant teardown of the engine compartment he was able to discount some of the work since the teardown was already done. I've never seen a dealership do this. My experience has been that they always quote book rate as if each repair is always done from scratch.
5) I decided to have all the recommended work done. In all this was about 2-3x the amount of parts and labor than the dealership quoted me (remember the $2K?). Even with all of this extra work Mack's quote came in about $200 less than theirs.
6) The repair work took most of the day. So I needed a rental car, which Mack offered for free. Nice touch.
7) When I came to pick up the car that day Mack showed me the repairs, the actual parts replaced, and even provided pictures of my car during the repair process. The engine had been steam cleaned and looked brand new. He had ME road test the car with him to make sure it felt OK and I was satisfied with the repair. A good overall experience.
Interestingly I went back to the dealership for another Extended Service appointment a few weeks later. They commented that the car was running great.
All I want is a shop I can trust that knows my car and is fair in the amount charged for the services performed. I'm pretty sure I found one. I for one will be going back.

Kelly C.

Source: YELP

05/08/2013

Mack did an amazing job on my 2002 Mini Cooper. I came in with leaking coolant and no power steering. He fixed my radiator and thermostat immediately, and power washed everything and changed out things that other mechanics had botched for free! He also set me up to get a brand new power steering pump for free, as it was under recall. Another mechanic wanted to charge $200 just to figure out what was wrong with the power steering! I have so much confidence in these guys, and I'm so relieved to have found a reliable mechanic. I will be taking my Mini to these guys for all of my repairs in the future!

Lara S.

Source: YELP

20/10/2014

I just picked up my Mini Cooper S from San Diego Mini Cooper Independent garage, after a major service, and my experience was so good I thought I would pass it on. First a little about the owner Mac, who is passionate about his business and Mini Coopers. I came to the shop because my check engine light was on, and my car was due for a service. Even though the shop was busy Mac took the time to listen to my concerns and discuss what he felt the car needed. He arranged for a rental car (which he paid for) and had his crew start working on the car.
When I picked up the car the next day, Mac explained everything that was done to the car, showed me the parts they removed from the car, and took me on a test drive. I could not believe the difference the work they did made in the drivability and the performance of the car. Aside from that they pressure washed and steam cleaned the engine compartment, and detailed the car. All of the work they did was described in great detail on the receipt, and Mac told me he guarantees the work for 36 thousand miles.
I have been driving for many years now and have owned lots of cars and have never found a shop of this quality before. It is great that San Diego has a good alternative to going to the dealer for service. If your Mini needs work, give Mac and his crew a shot, you will not be disappointed.

Doug R.

Source: YELP

15/04/2015

I've never written on YELP, but I felt absolutely compelled to sign up for YELP and write this review. In a world and business where INTEGRITY is tough to come by, I can say Mack is the epitome of running a business with integrity. My 2010 Mini Cooper S was making a loud noise and upon some internet research, I thought it may be a loose timing chain. I took my Mini into cooper garage for Mack to diagnose and received a call back confirming that it was loose timing chain. Mack gave me two options of which he said one was several hundred and if that does not work, it would have to be a replacement for approximately $3k. Basically, he was giving me an option to hopefully fix the problem at a fraction of the cost if it had a remote chance to work just to save me some money. Accordingly, he assured me that the first cost would be put towards the total replacement which essentially means he would be doing the first option on their dime and time. I was trying to swallow the idea that I'd be spending almost $3k for a repair on a car with 30K miles on it. We then discussed whether i had an extended warranty, which I did not, when he said that he would try his contacts at BMW/MINI and see if they'll pay for some of the cost. To my delight, Mack calls me back a short while later saying that Mini North America will cover all of the cost of a replacement timing chain and that all I need to do is come by and pick up the car. He also gave me a contact number and name whom with he spoke so they would seamlessly know who I was and that I would be coming in with my Mini. The fact that he went above and beyond to try and save me money, then called around to see if a dealer would cover the cost, and then not even charge me for diagnosing the problem made me really believe there are good people in this world. To pass up a sure few grand job just to help me out shows the unbelievable character of Mack and the integrity in which he runs his business. It's a no brainer that I will go back for any and all future repairs on my mini, especially reading all the great reviews on the quality of work! I will also be stopping by in the next few days to somehow pay it forward to Mack or his team. Thank you Mack for strengthening my faith in people when it is so easy to by cynical and suspicious.

William H.

Source: YELP

15/03/2013

As a MINI owner, I would not take it to anywhere that doesn't fix European cars. They were the original San Diego Mini Cooper Shop before Mini of San Diego opened up in Kearney Mesa. They have all the parts and they surely do a great job on the service. Mack and his team are awesome. He loves to teach and show you where things are in the Mini Cooper. He creates a great atmosphere and gives suggestions/feedbacks on what to do. He's a MINI owner himself so he's quite knowledgeable on what he says. If you're a student like me, we love deals. He gave me a discount and it was affordable for what needs to be replaced. Needed a new clutch, flywheel, and other things which was way cheaper than the Mini of SD. Mack, he's the man to go to when you need fixin'. I would not go anywhere else. I trust these people!

Sharon T.

Source: YELP

02/06/2014

Very pleased with the service here. Instead of charging me for an inspection, Mack helped me out by referring me to a Mini dealer where they were required to replace and install recalled/faulty equipment, FREE OF CHARGE . Mack is very knowledgeable about Mini's and I will not be taking my Mini anywhere else. He is understanding of the costs of maintenance and is open to working with you to get your car serviced. The quality of work he provides is excellent. If you care about your Mini, make the effort to get to this shop.

Hector L.

Source: YELP

26/02/2014

My mini needed an oil change and a check up and originally i planned on going to some random mechanic and getting a quick $30 oil change. Boy am i glad i didn't and went to see Mack instead. Mack is a very knowledgeable mechanic and was straight forward with me. he did not try to get any extra money out of me and gave me some great advice on what to do with my car. He took care of the oil change did a full check up and topped all my fluids. I will definitely go see him again and he is probably one of the best mechanics out there. Definitely a trustworthy guy.

Tlahuiz B.

Source: YELP

10/12/2012

Outstanding! Very nice people. I'm a regular costumer at San Diego Mini Cooper. Never had anything to complain about with the quality of the work they do, the speed, or the price. As long as I have my Mini Cooper I will take it to Mack. You will not be disappointed.

Joe V.

Source: YELP

10/06/2015

We are the shop that can beat the dealership price!

Certified Car Care

Source: FBOOK

25/06/2015

Sheila Metoyer

Source: FBOOK

10/06/2015

Dave Stall

Source: FBOOK

29/05/2015

Kayee Drans

Source: FBOOK

02/12/2013

Drew Yarris

Source: FBOOK

19/10/2013

Monica Jordan

Source: FBOOK

27/09/2013

Kisha Leann

Source: FBOOK

21/09/2013

Eric Navarrette

Source: FBOOK

19/09/2013

Scott W Taylor

Source: FBOOK

19/09/2013

Steven F Bless

Source: FBOOK

19/09/2013

Gav Young

Source: FBOOK

19/09/2013

Robert Howard

Source: FBOOK

19/09/2013

Eric C Garcia

Source: FBOOK

16/06/2016

I rarely make reviews, but in the case of CERTIFIED CAR CARE I wanted people to know what a great experience I had. I am a single mom on a very limited income. I have a 2007 Toyota Prius. I knew my car needed new brakes but it was also not running right. I took my car to the dealership and was told the bill would be at least $900 (probably more) since they had "no idea what could be wrong with the car". The service writer acted like my car was the first car he had ever seen that was not running right. I got a bad feeling and left. I went to CERTIFIED CAR CARE and I am so happy I did. Dave took the time to explain to me what was going on with my car. Turns out it needed a tune-up. My car was done and running like new without having to wait or leave my car for hours. And my bill was only $500 including the brakes. I highly recommend CERTIFIED CAR CARE. I will return any time my car needs repairs and know I am getting the best service AND fair price from Dave and his excellent staff.

Debbie A

Source: GPLAC

16/06/2016

I recently had my car fixed here. I was very satisfied with the service provided. I had new axles put in my car. After my visit my car is running smoothly. Thanks Certified car care! You guys are great.

Joshua Myers

Source: GPLAC

16/06/2016

If you haven't taken your car to a mechanic in a while this is the shop to go to!!! I own a 1952 Belair, no one works on older cars anymore, cant blame them they are difficult. Dave took care of my Belair like it was his, seriously, he parked it in the bay every night to reduce the possibility of rust. I trust this shop because they have proven to me time and time again, they will go to the ends of the world to get me parts. My brake light fixture was rusting, they went through 3 scrap yards in order to find a new one. I cant thank them enough!! Thanks Certified Car Care!

Lynn Myers

Source: GPLAC

01/06/2016

They Quoted 800$ for a part which is worth 350$. They said my car has so many issues (including brake) but It been more than 9 months now and my brakes are perfect. I took it to another auto mobile shop to confirm the facts and they said i do not need replacement for another year or so. Not sure who writes good reviews but Dave(the owner) looted me

Guru Gorantla

Source: GPLAC

02/02/2016

I can't say enough good things about this place! From the moment I walked in and was greeted by Savanna, the service writer at the front desk, I felt so comfortable here. I've been totally burned bringing my car places in the past by shady mechanics and auto shop owners. This place is different. I brought my car in because my wheel was shaking like crazy and I knew something was seriously wrong. I heard good things about CCC, so I decided to give them a try. Dave had my car diagnosed within hours of dropping it off even though they were kinda busy. It was serious, but luckily my car was still under warranty! And even luckier that I found myself at the best auto repair shop in San Diego. Savanna and Dave both spent a ton of time talking to my warranty company making sure that they had everything they needed to get everything covered... Way above and beyond! My car was in and out in a matter of days and Dave and Savanna both kept me updated with phone calls everyday to let me know what was going on with my car. I couldn't be happier about my experience. I hope nothing else goes wrong with my car, but if it does, I'm bringing it back here! Highly recommended. 5 STARS.

Noah Warren

Source: GPLAC

07/03/2015

Always trustworthy

It's refreshing to have a mechanic I can trust. it's no secret that women are afraid to take their cars to a mechanic for fear of being taken for crap they don't need. I can honestly say I have a mechanic for life with these guys.

ANGELA F.

Source: SUREC

06/04/2015

service was professional

Truck is running great, service was handled very good

ROBERT/MONTSE R.

Source: SUREC

14/08/2015

Great service!

David and staff were wonderful, took care of everything right away and was very knowledgable and professional and very helpful. I'm always weary about brining my car to an auto shop but once I talked to David I knew he knew what he was…

CANO R.

Source: SUREC

26/08/2015

The happy hybrid.

This place is very straight forward. They tell you what is wrong and explain what needs to be done.

MARK O.

Source: SUREC

04/11/2015

Excellent and quick AC service

I scheduled an appointment to have my AC checked, and Certified Care Care had my AC repaired within the hour.

JAMES M.

Source: SUREC

13/11/2015

Great service

Service is great and prompt

SETHI WON K.

Source: SUREC

05/04/2016

Great service!

I drop off my 2 cars for a service. The man that helped me were nice and helpful and provided me with a list of repair that needed to be done on my cars.

ELAD B.

Source: SUREC

12/05/2016

Great guarentee, I did not pay a penny for my new hybrid battery.

Fast, effective and courteous.

MIKE C.

Source: SUREC

12/01/2014

Mike's Lincoln

Victor gained my trust quickly with his knowledge, enthusiasm and willingness to take on the challenge of a hard job replacing my brake lines and fixing my noisy tail pipes.

MICHAEL O.

Source: SUREC

25/01/2014

Awesome as always

We love this shop and are so glad we've finally found one we can trust and that does quality work! Victor is extremely knowledgeable!

DAVID S.

Source: SUREC

30/01/2014

very professional

I felt like they really cared about me and my car. I never feel like I get good news going to a mechanic, but here I felt very satisfied n comfortable. I will go back DEFINATELY. Their Awesome. I had a smile on my face, and that never…

MARVIN J.

Source: SUREC

19/02/2014

Best in Class Service

We always receive best in class service. Our experience is always amazing which is why we only take our vehicles here and refer all of our friends. Victor is always so professional and helpful.

BRANDY/ ARASH H.

Source: SUREC

09/03/2014

The Best of the Best

Great customer service & workmanship!

JERRY M.

Source: SUREC

16/04/2014

Friendly, respectful, hard working!

Thee guys are simply the best! They have gone out of their way multiple times to make decrease my stressors related to my car. Not only have they been honest and reliable, but the work had been efficient, effective and long…

LAUREN S.

Source: SUREC

08/06/2014

great service

Thank you for servicing my car on short notice and accomodating my work schedule.

NELLIE M.

Source: SUREC

06/07/2014

They do great work!!!!

Kelly is always very helpful and willing to work with you....

LASZLO M.

Source: SUREC

24/07/2014

Fast and Friendly

I had a wonderful interaction with the mechanic and had no issues what so ever during the scheduling, service or pick up. I will absolutely return. Thanks!

CHRISTIANA V.

Source: SUREC

01/08/2014

Fast service

I had a front wheel bearing that needed to be replaced and they were able to have the repair done in less than two hours. At the same time they also did an oil change. Great service.

STEVE B.

Source: SUREC

04/12/2014

Great service

I bring my Mitsubishi EVO to be serviced. Kelley and his crew always do a great job in keeping my car is top order

SALIM M.

Source: SUREC