29/12/2014

So, we just stopped in to O'Brien's because our hood came unlatched and wouldn't fully latch back down. The whole crew was really friendly and approachable and willing to help.
We didn't end up needing much, but would definitely head back to O'Brien's again

Rebecca D.

Source: YELP

16/08/2016

I do not recommend any one going to this shop to get your vehicle worked on. I took my car in to get an alignment done and come to find out they did not do the alignment and did an inspection instead, without my consent, and charged me for the inspection. I also noticed when I got in my car that it had been driven 3 miles from what the milage was when I dropped it off and that my heater controls were all moved around. I got my money back for the inspection that I did not want nor authorize but driving my car and messing with items in my car is a violation of privacy.

Nikki V.

Source: YELP

18/09/2015

Stranded in Willows with a busted water pump on our way from Sacramento to Oregon. They totally helped us by getting us right in, fixed up and on our way! Great service, above and beyond!!! Thanks Birdie and Jeremiah!

Louisa B.

Source: YELP

09/12/2015

My car broke down on the way home from oregon. They squeezed me and my boyfriend in to get us back on the road. The ladies Tish and Birty in the office even drove us to our hotel and picked us up after it was fixed. Great mechanic. Great staff. Above and beyond. This is a small town business with a lot of heart. Thanks for getting us back on the road!

Leah H.

Source: YELP

09/01/2015

Tish and the guys at Obrien's are always willing to help, quick affordable service every time. I highly recommend them!

Zack T.

Source: YELP

20/01/2015

Took a blind leap of faith and had my car towed here. It was Sunday and they were closed. I dropped my keys in the box and left a voice message. A friend picked me up and took me home to Sacramento. Talked with Tish the next day. She promised to call later with the diagnosis. She was true to her word. The repair was reasonable. They fix my van and stored it till I could get back there to get it. I wish Tish and her gang had their shop here in Sacramento. So hard to find good honest auto repair shops.

Terri W.

Source: YELP

21/06/2012

Four point five. Okay, I'll round it up to give it a five.
Me: Just handed the opened, perishable, groceries to a very hungry looking woman at the parking lot at Walmart. I didn't want to deal with making sure they got in the fridge in time, and she looked like she needed them. Drove into the closest gas station aaaaannnd....
Steam.
Soaring temperature gauge.
Big sigh. dammit.
Willows is not known for its vibrant night, or car repair life. Trust me. And it was over 100 degree heat.
Called AAA.
Big 'ol trucked pulled in for my little ol' car. Nice guy, professional, competent. Told me the only people who will do foreign cars was this place.
Me: "You sure? It looks like a simple fix."
Him: "It's a BMW lady, those Germans do all kinds of weird things with cars."
He put my car up on that big ol' truck and took me all the way (eh, about a mile) into town. Waved at the guy who kinda sorta greeted us. But looked like he didn't want another car. Dammit.
Though it looked like they didn't need my business, nor particularly want it, they found a spot for my car. (Seriously, is the real estate that expensive in Willows? There was no room for my car!)
No one really talked to me, but I got the impression that they might get to it... sometime. Like, this week or so. But then, no one really talked to me. Got an estimate. Hourly rates were $85 for labor (my guy in the city is $90, so I was a bit taken aback. I mean, it isn't like the housing market is fast a furious there.)
But what can you do? I was about 172 miles from home. Dammit. And I was getting sunburned. Sigh.
I grabbed all I could carry of my electronic and camera equipment from my car, about 50 pounds worth of stuff, and hesitantly said goodbye to the rest. Cringe.
Tow truck guy, who was a pleasant companion and champion through all this, took me back to the Walmart to wait for my Mom and Dad to save their daughter, yet again. Walmart was the most likely air conditioned spot I could think of to wait the hour and a half.
Did you know the Walmart in Willows does not have a Subway or McDonalds?
Dammit.
I lugged my 50 pound bag to Nancy's Airport Cafe across the street.
M and D came, and as soon as we were back in Redding, we all went into gear. I looked this place up on the internet. Mom called family who lived in Orland. Dad did something. I don't know. Probably avoided all this frantic, feminine activity.
Anyway, next day, we called. Car was ready. All was well. Cost was more than fair.
So, final verdict? Like a doctor who has done a thousand knee replacements, you may not love his bedside manner, but you go because he is good and you trust him. Same thing for this place. The bedside manner didn't sing for me, but they treated me right. And that is what really counts.

Polly P.

Source: YELP

26/10/2011

professional, opened on time, fixed my broken header in about an hour. reasonable priced. I made it home. thanks!

Joe B.

Source: YELP

21/05/2016

We had a wheel malfunction on our way to Sacramento for a concert, not only did they get the car in immediately for repair, but put on the tunes of the band we we're headed to see while we waited! Excellent service, I recommend these dudes and nice lady to anyone!

Jenn Arfsten

Source: FBOOK

23/08/2015

Very highly qualified mechanics. Service is reliable and quick. The only place I would go to get my auto serviced. Feel like family with the personal touch they offer.

Susan Polk

Source: FBOOK

22/05/2015

Excellent service and very trustworthy. Highly recommend.

Marlena Jo Horne

Source: FBOOK

20/02/2014

OUTSTANDING Staff --- customer derive is top notch!

Tammy Phifer

Source: FBOOK

24/09/2014

Rebecca Jarman

Source: FBOOK

31/10/2013

Michael O'Brien

Source: FBOOK

24/10/2013

Gladys Coombs

Source: FBOOK

28/06/2016

I was stranded on a long road trip with a failing clutch. The ladies in the office were extremely helpful in getting me set up and taking me to and from a hotel for the night (I had to wait over night for parts). They worked quickly and were right on with the estimate. If I had to have car trouble, I'm glad I had it in Willows so I had the opportunity to experience the hospitality and efficiency of this staff. Great people and great at their jobs. Thanks guys!

Katie O'Kelly

Source: GPLAC

13/07/2016

These folks are amazing, They do the job right. They never try to make repairs that aren't necessary. Very good people to deal with and work is always done in a timely fashion. My car will never go to any other shop.

Trudy P

Source: GPLAC

14/04/2016

Tldr: I would avoid this place if possible. We came in for a smog on a 2001 Dodge Ram. The guy hopped in the truck to drive it into the shop and noticed the gas gauge wasn't working. He asked us if it was broken and we said yes. He proceeds to take it in for a smog and 15 minutes later he drives it out and he tells us it failed because the gas gauge was faulty. He could have easily advised us to fix it, otherwise it would fail. Bad vibes all around.

Samuel Venegas

Source: GPLAC

14/07/2016

Did everything I asked, quickly, expertly and reasonably. Even dropped me off at work and picked me up when the repair was done! Thanks, Bill Streck

William Streck

Source: GPLAC

09/10/2015

Tish and her team are top knotch and the best in Willows! If you need honest, affordable, quick repair, call Tich and her team - they are experienced and best of all dependable.

Marlena Jo

Source: GPLAC