Location: 3405 Motor Ave, Los Angeles, CA 90034
Office phone
+1 (310) 558-9097
4.5
(45)
(12)
(15)
(115)
(808)
11/06/2016
Brought my car in this morning because I had been hearing my brakes squealing for about 2 weeks now. I asked them to replace the brake pads as I thought that was the problem. After their free diagnostic, they found that my brake pads were still in great condition and let me know I didn't need the work done. They weren't able to find the culprit making the sound but told me to come back if it still causes problems. Point being, they could've easily had me pay for unnecessary parts and labor, but didn't. Honest, nice guys, and I'll definitely be back for any future problems.
Also, after they put my tires back on and I drove off the lot, my car hasn't been making the screeching anymore. Magic? Maybe. Go to these guys and they'll do their best to help.
Jullianne M.
Source: YELP
22/07/2016
Two stars because the work I did have them do for me was done fine. I brought in my 2007 Ford Focus to have my door handle and driver's side mirror replaced. All was well there, and I liked my experience enough to come back a couple days later (today) to see if they could do 60,000 mile maintenance.
They asked me to drop off the vehicle so they could inspect it and give a quote for the maintenance. I got a call 2 hours later where I was advised that they didn't find anything problematic during the inspection (awesome!) but that the maintenance would require a full fluid flush of every fluid in the vehicle with a total cost of over $900. This sounded wrong, so I went to Ford's website and, sure enough, that is definitely not standard for 60,000 mile maintenance. I took the vehicle to another shop who confirmed my suspicions and told me the maintenance would be around $200.
I am left with two possible conclusions to draw from this. Either the mechanic at FixCarNow was incompetent and did not correctly determine what maintenance was required for a very common vehicle model that he must've serviced dozens of times, or he knew that the maintenance did not require flushing all of the fluids and was trying to gouge me for unnecessary service. I considered confronting them about this when I went to pick up the vehicle but figured I wouldn't want them doing the work regardless of which one it was, so I didn't bother.
Definitely shop around after they give you a quote, especially for maintenance-related tasks.
Shawn H.
Source: YELP
16/06/2016
If this review were just for service, it would be a 5 star. Were it for price alone, it would be 2.5 stars.
They are very nice and competent. The work they did on my car is excellent. The staff communicates very well, and let's you know everything up front. Excellent service.
Unfortunately they are a bit pricier than other mechanics in the area. Of which there are several. $129 for an alignment is a bit high (received several other estimates and most were $90-$110). $110 a piece for standard tires... a little high but not unheard of. $189 for new spark plugs... is a bit high given that most other mechanics will charge $140-$160 for this.
I'm very happy with the service, they were very professional, and I also ended up paying about $60-$75 more than average for the work.
Heather R.
Source: YELP
07/08/2016
I have a Ford Escape under full warranty but ford Santa Monica said they had to charge me $400 for something that wasn't under my warranty. David at Fix it Now only charge me $50 for the repair needed. It was a great experience and I never felt like I was being taken advantage of. I will be coming back the next time something isn't covered by my warranty. Thank you
Selina L.
Source: YELP
30/05/2016
Came in for an oil change Saturday morning, Jimmy at the front was really easy to talk to. He was welcoming and we were able to get right to business while having a friendly demeanor. He gave me a time frame for the work to be finished (about an hour and twenty minutes) and he ended up being right on time if not early.
What I really appreciated was the care and how transparent these guys were. They gave my car the 30 point inspection and didn't take advantage, they gave me what I would think is an accurate description of the state of my car. The last place I went to diagnosed a myriad of issues with my car, most of which were minor.
Overall, these guys seem trustworthy. They did an excellent job in a timely manner and customer service was great.
Alvin S.
Source: YELP
28/07/2016
These guys were great. Todd was extremely helpful. He helped me figure out what I needed to do about my tires, found a good solution, and changed out my flat for me. Really appreciate it and I'd go back for help on my car again in the future. Knowledgeable, smart and considerate. Good people and service. Thanks so much Todd and team!
Aria R.
Source: YELP
20/05/2016
Let me first preface this review by saying that I did not end up getting any work done here and the reason is part of why I'm writing this two star review.
I messaged this shop a month ago on Yelp for a quote for a front bumper repair. Chance, one of the owners was very friendly in his quick reply and said come in any day before 5. I had a day off today and decided to stop by. Chance wasn't there, which is fine but Marciano was in the front office and was very quick to help me. I showed him what I wanted fixed (front bumper with one side slightly misaligned) and asked him for a rough estimate/quote range.
Here's where the two star rating comes in, he see's what I'm talking about and says that it could be a number of things and just to give a proper estimate I'd have to pay around $150 just for them to take off the bumper to check. What?!?! I'm not a business owner and have only limited car mechanic experience but I feel if your business claims to offer free estimates then I should be able to get a free estimate without you having to charge me $150 min, just to look and give me my estimate.
I have no doubt that the guys at this shop are nice people and probably do good work but I really don't understand how you can advertise free estimates and then when someone comes in say that it's going to start at $150 just to get the real estimate. It seems like you guys should start advertising something proper like, "Free estimates available* if damage is fully/only surface level."
Just my opinion gents. I mean no disrespect by this review I will just have to take my business elsewhere as I don't want to have to spend the $150 just to be told that I need to spend $2000.
Adam Z.
Source: YELP
30/06/2016
Brought my ML350 (idler pulley and tensioner belt replacement) and E350 (Service D) in to this shop. I was quoted $489 for the ML. The ordered part (not direct from Mercedes) didn't fit quite right, so they ordered the part directly and let me know it would be finished the next morning, as they had to wait for the part to be delivered. Still kept to their original quote of $489!
I was quoted $350 for the E. After a diagnostic on the E, got a call that the car only needed an oil and filter change. Everything else was "clean". Unbeknownst to them, I had the ball joints and controller replaced a few months earlier, as well as the shocks and struts. I could've easily been charged the $350 and wouldn't be the wiser. Instead, my bill was $130.
If you want honest, dependable, friendly service, THIS is the place to go!
Chance - Owner
David - Rep
Mariano - Rep
P.S. - When you go in, ask Chance how many pull-ups he's repping per set on the pull-up bar above the door...as a new loyal customer, I want to make sure he sees progress.
Eddie C.
Source: YELP
02/03/2016
I've been coming here for 6 years and have never had a poor experience. They're reliable, work quickly, and have fair prices. The staff is very friendly as well. Whenever I need to keep my car in for a longer period of time, they're usually able to arrange a loaner car if I call in ahead of time. In the past, when my car had an issue that came back after I brought it in, they didn't charge me for the original attempted repair. Will definitely keep coming back, this is a great local shop.
Tadashi N.
Source: YELP
02/04/2016
Fix Cars Now was right under my nose all this time.
Mariano and his crew helped my old car get it's get-up-and-go again. Many thanks guys. Garage is clean, low key with great decor.
Chuck G.
Source: YELP
18/01/2016
First, CUSTOMER SERVICE! They are professional, polite, and very forthcoming with what they are going to do an how much it will cost. (I saw them deal with an unreasonably irate customer and they SINCERELY apologized. It diffused the situation nicely and made ME feel better.)
I loved getting the texts telling me how the repairs on my car we're going.
Another extra is the call center for when they are not open, so you can leave a message and they'll call you back.
Finally, they had my car done BEFORE the time they said and it looked great.
Kevin D.
Source: YELP
24/04/2015
Admittedly, I don't know much about cars: I've only had two cars since I was 16 and have never had serious problems with either of them (except for the time my first car broke down for good, but that's beside the point). That being said, whenever anything goes wrong with my car, I always go to FixCarNow. The owner, Chance, is very friendly and easy to work with, and the service is done well, finished quickly, and relatively inexpensive.
My first time coming here was after my car got hit when I was parked on the street outside of my apartment. I came in on a Saturday for an estimate (because they're open 7 days a week and I'm a working man) and I was there for about five minutes as Chase took pictures and got my contact information. He said he would have an estimate to me within a day and that we could set up an appointment to get it fixed then. When I received the estimate, I was stoked because it was much cheaper than anywhere else in the area. The work was done within a few days and I was good to go!
They've also took care of some smaller issues with my car throughout the past two years and I've always been pleased with their work. Everyone who I have talked to there has been friendly and attentive. Also, the fact that they're open 7 days a week is so clutch. I would definitely recommend FixCarNow!
Kyle M.
Source: YELP
07/12/2015
I've been living in the neighborhood for a year and FixCarNow is my go-to place. Jimmy makes sure he understands your needs and then he goes over and above the call of duty to deliver.
Example: Normally, I don't use my car a lot, and so I let Jimmy know there is no rush. I know he has a lot of customers who sometimes have pressing schedules. But the weekend before Thanksgiving, I had a road trip planned for Red Rocks outside Vegas. The trip had been planned for over a month, and then the "Needs Maintenance" light came on the morning before the trip. It turned out to be a combination of alignment, steering column, and engine block mounts. Jimmy got all the work done (4 hours of labor) and my car back by the end of the day.
Jimmy is extra scrupulous about costs, letting you know things in advance, and managing little problems instead of gratuitously replacing stuff. He makes sure you know that keeping you safe is his top priority, and protecting your wallet is his next priority. Just a really good guy. I trust Jimmy, and I hope you'll give him a chance. I will definitely be bringing my car to Jimmy even when I move away from this neighborhood -- a good car guy is irreplacable, and Jimmy is a *great* car guy.
Robert D.
Source: YELP
31/10/2015
I took my car to Fix Car Now to get new brakes for my 16 year old Corolla. I was almost 100% certain that I needed both front and rear brakes. I also knew that I might have waited too long to get them fixed. I was prepared to pay for a lot of really expensive work. I told them all this so it would have been a perfect opportunity for them to oversell me. Additionally, My car had been dragging at intersections...but I didn't say anything about that although I should have since it was a safety issue.
I am happy to say that Jimmy was totally honest and informed me that I only needed the rear brakes done and that my spark plug and valve cover gasket needed to be replaced and the area cleaned. I realized that this was probably what was causing the potential stalling at the intersections. I had this issue about 6 years ago too and it cost me more than $500 to fix.
I dropped my car off the night before to get an early start. I had a call from Jimmy by 7:45 am with the above prognosis. My car was ready by 2 pm that day and I paid half of what I paid 6 years ago for the gasket valve and spark plug service. I drove straight to Best Buy and bought a much needed new lap top with the money I saved.
Jimmy was kind enough to keep the shop open later to drop off the car the night before. He really went above and beyond. I live close by so I was able to walk home.
I was so pleased that I went back to get my smog checked which was easy and convenient too. I highly recommend this place.
Andrea V.
Source: YELP
05/10/2015
So pleased with these guys. I took my VW Bug there last week and explained the issue, they said they would check it out and call me right away with the diagnosis. They didn't charge me anything until they let me know what the problem was. I dropped it off in the morning, they drove me to work, which was so helpful, and then called me later that day to let me know the issues. The car was ready the following evening but due to my hectic schedule I wasn't able to pick it up until the weekend. They were so nice, and accommodating and let me leave the car there until I was able to get it. I didn't feel taken advantage of or anything.
I don't know anything about cars and my dad lives in Washington state, Jimmy told me to have my dad call him and he would be happy to explain everything to him. I felt very comfortable there and really love also that they are open on weekends for any future issues that may fall on the most inopportune moment- a weekend.
I totally trust these guys and will definitely be taking my Bug there for any future issues. I live in Los Feliz, but am so thankful to these guys that I will drive there in the future for sure!!
Thank you to all the guys at FixCarNow!
Misty W.
Source: YELP
23/07/2015
Today Jimmy really put my mind at ease, giving my car a test drive after I felt something was wrong. He was very friendly and made himself immediately available, gave me a few tips to maintain my car, and all this for free, with a big smile!
It's the second time my husband and I have gone to Fix Car Now, and they have our business for the future!
Thanks for great customer service and for being a good human being Jimmy!
Fabienne T.
Source: YELP
04/03/2016
FixCarNow is my go-to spot for auto repair...quick, polite, reliable, and fair. They are always very clear, patient, and informative ... great communication. I generally get my car turned around within a hour or two, but they have loaner cars for longer jobs.
Pete N.
Source: YELP
19/08/2015
Bottom Line: Friendly, thorough, and accommodating.
I got my oil changed at a drive-through style business. They told me that I had a severe oil leak, but weren't able to determine where it was.
It was a Sunday, so everywhere was closed except for FixCarNow, which was a blessing. While they were doing a diagnosis on my car, I spent the time at the coffee shop next door, which was quite good.
FixCarNow told me that there wasn't a leak at all, and they kindly showed my how clean my engine was, and did not rush doing so, despite the influx of customers at that time.
Despite the longer drive, I will probably come here rather than my usual car shop.
Randolph R.
Source: YELP
05/03/2016
I've been coming here for 2 years with my trusty Nissan Sentra 1996. These guys are knowledgable, honest, and really treat their customers with care. They know I don't want to spend much on maintaining an old car so they always provide options for what's best for both the customer and car - Sometimes I buy parts on my own online and they'll do the installation for me. I know a lot of shops would not do that! The wait at the shop is normal and I don't mind being there - the interior is a Shepard Fairey/motor fan dream.
Laura L.
Source: YELP
13/03/2016
Friendly, courteous and understanding FIx Car Now is the ultimate in car repair. For the past 9 years they have worked on my 2 BMW's and my classic 1968 Cadillac DeVille. Unlike most dealers and mechanics, Jimmy & Chance (the owners) understand that we aren't all made of money and will work hard to make sure that you get a Grade-A repair at a cost that won't leave your wallet empty. AND they have clean and new FREE loaner cars! I highly recommend them!
Benjamin D.
Source: YELP
21/11/2015
Been here twice for basic service and I probably won't be back as there are other shops in the area with better basic service. They did a great job running a diagnostic and identifying other mechanical issues with my car. However, I went here a few days ago for an oil change, brought my car in at 9:30 on a Saturday and they told me "a couple hours." Two hours later my car hadn't moved and it was "almost ready" to be serviced. I've brought my car into other shops and comparable times and hadn't have to wait more than an hour. Waste of two hours. Look elsewhere for basic service
Ryan G.
Source: YELP
28/03/2015
The only reason I am giving FixCarNow 3 stars instead of 2 is because I think the owner realized how horribly they were trying to take advantage of my zero knowledge of cars and as a result of that, let me go without charging me. They also gave me a loaner car for a day which was cool, but unnecessary which I would later find out.
My car started to squeak on my passenger side one day. The next day I felt some weirdness underneath my feet. The 3rd day my breaks had almost no resistance. FixCarNow was open on a Sunday and I read the great reviews and despite my father's insistence that I go to his guys, I went ahead and got my car diagnosed here.
They wanted to charge me $400 to replace my break and rotors (even I know they are overcharging me by at least $200 for this), replace the wheel hub assembly ($450), and add/change my ABS sensor for ~$450 (which I never understood why this was necessary). They "capped me" at $1100 dollars and I was like, "Holy shit! These guys are giving me a deal!" My dad flipped his shit, called me a moron, and we got my car out of there.
Long story short we went to my dad's guys and they replaced the ball bearings in the wheel that was messed up and changed my rotors and breaks for $185. They did it in 45 minutes. I would have EASILY paid $1100 because of how naive I am and it feels like the FixCarNow guys would absolutely prey on that lack of knowledge.
Bottom line, they wanted to charge me $1100 for a $185 job. Never again, sorry guys.
Sabrina K.
Source: YELP
27/01/2016
Although I've reviewed FixCarNow in the past, I want to reiterate that, years later, they are still my go-to. I took both cars there within the last week, and was extremely satisfied by the experience. The management and staff there are professional, friendly, and efficient. And there's absolutely no B.S. to put up with. Also, if you need body work done, they have a good referral service, where the work is done for a reasonable price and schedule.
DC F.
Source: YELP
21/03/2015
Stay away if you have a Subaru!! It's official they managed to almost get me killed once (see my first review) and now have cost me $1400+ for a new catalytic converter on my 2007 subaru outback. My new mechanic was pretty surprised that I needed a new cat so quickly, however when a shop like fix car now puts the wrong size spark plugs in your car it can cause that type of damage.
If they do the work right I'm sure you will not have a problem, but if you had the experience I had then you'll see how unprofessional and dishonest they can be. After having some issues with a misfiring cylinder I took my car to the dealership and found out Fix Car Now managed to somehow put spark plugs in my car that were close to an inch too long.
So Subaru replaces my spark plugs with the correct ones and then gives me the ones they replaced with some old subaru ones for comparison. . I went back to Fix Car Now to let them know they did a bad job and show them the spark plugs that they put in my car. Chance gave me my money back for the bad spark plug job roughly $200. I mentioned they probably ruined my catalytic converter as well. Chance said there was no way that damage could be caused by the spark pkugs. He even brought his chief mechanic out to BS me as well. I'm not a new car expert by any means, but when sparks plugs cause misfiring and are not correctly burning the gas in the cylinder this can cause gasoline deposits in the exhaust system (catalytic converter).
The right thing to do in my opinion would be to own up to the bad work and either pay for the catalytic converter replacement or do the job for free. Now both the Subaru dealer and 2 other mechanics have stated that the bad spark plugs could cause catalytic converter damage.
This happened almost 3 years ago but I've managed to chug along until recently without getting the converter replaced.
I just thought it would be a good idea to let people know what I experienced here. They could have replaced their mechanics etc. by now but the accountability of the ownership is definitely something to question.
Please see my other review of this same shop stripping a bolt on my tire then almost getting me t boned in an intersection. Never heard of stripping a bolt on the wheel before this incident.
Hopefully they are doing better work now and you won't have to come back when something isn't done right.
Eric R.
Source: YELP
07/10/2015
I'm writing this bc it's the least I could do. I walked in and Jimmy, the owner, greeted me and asked how he could help. My battery was draining over night and he checked it for FREE!!! Then he found the problem was a simple lose cable and didn't charge me for tightening it. All I can tell you is that from top to bottom the staff was very friendly and smart. I'm going back if there/when there are problems w my used car and I am going to make my roommates do the same.
Graham K.
Source: YELP
12/12/2015
This place is officially my go-to for car repair! My check engine light came on and my mechanic, Todd, didn't charge me for a simple fix: tightening a hose! They did a great job explaining what needed to be fixed and they were refreshingly honest. I highly recommend this place!
Tara M.
Source: YELP
27/02/2015
These guys are the absolute best!!
Chance, Jimmy, Jason and David are the easiest, no-nonsense guys to work with. As a lady I always trust that they'll take care of me.
Their team is so professional and efficient, it's no wonder why I send all of my friends to these guys.
The work these guys do is EXCELLENT! Very thankful my friend that recommended me to them as they have saved my bottom more than once!
Thank you Fix Car Now, I always feel taken care of by you guys and the quality of work that you do is above board.
You guys ALWAYS go the extra mile!!!!
Arica A.
Source: YELP
07/04/2015
"Car nuts" make the best mechanics...
Jimmy and his crew really helped me out. I broke down on a Sunday, 70 miles from home. A quick diagnosis and a free loaner car made what could have been a nightmare experience a painless transaction.
As for the work, I like these guys. I'm a true car nut and do a lot of the work on my own cars. These guys love cars too, and it shows. Thomas was intimately familiar with my make and model and got to the bottom of the problem quick.
Breaking down on the road is rarely fun/cheap, but if I ever break down again, I just hope it's right outside of FixCarNow! I will be going back for some pro-active maintenance that I can't do myself.
Thanks Jimmy & Thomas!
Matthew C.
Source: YELP
09/11/2015
I've been living in Los Angeles for a little over two years now and have taken my truck to a number of different shops but Fix Car Now on Motor Ave has BY FAR been the best. Not only were the employees super friendly and honest (which is very hard to find in repair shops), but their prices are very reasonable too. I will definitely be coming back here in the future and will also be telling my friends and family about Fix Car Now as well. Thanks again for the great work, guys!
David D.
Source: YELP
01/08/2015
After shopping around for VW mechanics in the area, i came across these guys. It was a Sunday afternoon, I called and spoke Jimmy ,and explained the issues that I was having. without hesitation, he asked me to bring it in right away, he'll have it looked at. Their head VW mechanic explained to me in detail what the problems were. My repair was no cheap, however, I previously had it looked at by another mechanic which quoted me about the same price. I just felt like I was working with an experienced mechanic that knows VW's well, here at FIxCarNow.
Thanks guys for a job well done. Hit me up for a fee tune up in a few months. what ya say? :)
Best,
john
John C.
Source: YELP
22/07/2015
This is the best places for any and all of your car needs. Dave is an honesty businessman who keeps his word and I will be using him again.
Alexander M.
Source: YELP
11/06/2015
So I have a very high maintenance car (BMW) and these guys. (Specifically Troy). Was amazing!
Totally took care of me. Didn't over sell me on any crap that I didn't need.
Fixed what was broke. My brakes!!!!
I totally felt and still feel like I was inn good hands with these guys. Totally recommend.
And ridiculously convenient!
Amanda H.
Source: YELP
13/07/2015
I called
and told them I had a "replicar" of a 1937 Jaguar build on a Mustang body. I was having a series of problems that I could not sort out, I had it at another mechanic before who honestly did not know what he was doing. I can't tell you how pleased I am with Thomas as the mechanic and Chance as the owner. They were reasonable...and did the work efficiently....listened to this frustrated mechanic ( I am an attorney by profession) and got everything sorted out and the car in great shape. It is a stunner and now having it reliable is fantastic.....thank you. I can assure you my other cars are coming to
and no where else.
Lawrence S.
Source: YELP
05/01/2015
Smashed up the front end of my car right before the holidays and needed to get it fixed up and drivable. Wasn't looking to getting it back to perfect - just not smashed up. Basically needed to get the radiator cross bar straightened out, a new hood and a new bumper.
Being that I walk by this place all the time, I thought I'd swing by and just see what they might be able to do for me. When I got there, I was greeted by David, who took some photos of the damage and said he would send them over to their body shop guy who would prep an estimate for me. This was on a Saturday, so I should expect an email Monday.
Got an email from Lalo - who handles body work - with an estimate that included everything I had asked for including painting. Since I was looking to do the least needed to get things back into shape, I gave Lalo a call, chatted a bit about what he would be doing and he adjusted to exclude the painting for me. He was extremely polite and professional.
I dropped the car of on a Monday and got a free loaner car, which was a life saver. That Thursday was new years day, so I didn't expect to get the car back until at least Saturday. Got a call that Wednesday that it was back and ready to go. Headed over and everything looked great. Work was excellent - above and beyond to fix some of the details of the grill. Dealt with David again, who was extremely helpful and professional. The price was a bargain and way under the budget I was willing to put into the fix.
Not only is FixCarNow extremely conveniently located, the staff was extremely friendly, and the work was not only fast, but of high quality and low price. I'm extremely satisfied with my experience.
Tim M.
Source: YELP
12/11/2014
I went to FixCarNow because of a car emergency. While driving home from San Diego my car died and I had to have it towed back to LA. I had a lot of time to kill waiting for the tow truck, so I did a google search for repair places open on a Sunday (because of course this incident had to happen on a Saturday evening). FixCarNow was the first result in google and happened to be near my house.
So first thing Sunday morning I have my car towed in. I explained the problem and they said that they would look at it right away and get back to me with what they thought was wrong and how much it would cost. They offered me a free loaner car, but I declined that and got a ride home from the shop.
It ended up being a crack in the cooling system for my hybrid engine. When I googled that problem, it said that it should be about $800 to fix it. My quote was $720. I was told I would get my car back that evening, but unfortunately due to one of their suppliers being closed on Sunday, I had to wait an extra day.
My car has been working great since I got it back and now that my car passed 100,000 miles, I'm planning on bringing it back to a check up.
Jen L.
Source: YELP
22/12/2014
Start by saying these guys are great. Went to mall and came to my car to find that mines and three others where broken into. My driver passenger window wouldn't row up at all so I had to place a cardboard to ensure the weather wouldn't mess up anything inside.
I'm use to taking my car to BMW dealer how ever they want to much to fix and being its the holidays I'm really tight on funds. I got on yelp and found these guys. I'm so glad I did not only was the guy "Chance nice but actually listen and fix it way under what the dealer was asking.
Just thankful it's fix and less thing to worry about. Again thanks to "Chance and his team you guys are awesome.
Diston J.
Source: YELP
25/04/2015
Possibly the world's biggest frauds and liars. I was stupid enough to trust them and I lost $1000. I am a student and that was my rent money. They looked at the car again after the problem continued and would not refund, fix or apologize. They told me to "sue them" if I wanted. Awful human beings.
j m.
Source: YELP
12/05/2015
Just called and ask me to hold. So I holded then more then 5 mins. Then hung up. Bad for buisness.
Bobby A.
Source: YELP
02/03/2016
Great service, competitive prices and completely trustworthy. Jimmy and the team went above and beyond to provide options, recommendations and ensure all issues were resolved. They treated my vehicle like their own. I highly recommend FixCarNow on Motor Ave.
Gregory H.
Source: YELP
18/05/2015
I liked these guys! Brought my husband's old car in on a Saturday morning just to have the tires and fluids checked out and they were fast and easy to deal with. Only cost $30.00 for some fluids and a complete check so not a big repair but I will definately return when I encounter a real problem.
e m d.
Source: YELP
17/04/2015
Thomas and Jason have been the best with my Porshe and always give me a fair price. After being skeptical and got second opinions they have been cheaper every time. Best mechanics hands down!
Christine R.
Source: YELP
03/01/2016
Good reviews are most likely bought here. Worst customer service experience in my life that I am still recovering from!
My car had an emergency issue with oxygen sensor that broke down on me in the worst timing. I had to tow my car to the closest location provided by insurance at 1am and unfortunately it was this place. I did not want to invest a lot of repair money into the car that was worth 1000$ anyways. I only needed it running for another 2 months before I would get rid of it. I was ready to get rid of it that day in case the emergency repair turns out to be pricey. These facts were clearly communicated to Fix a car before making repair authorization. They promised after they fix it it would be running for at least another 2 months so I believed them and spent 750$ on repair.
Guess what? With 2 years warranty on repair a week later my car is BROKEN AGAIN. Right before Christmas. This time it's the new issue which is "technically not related, however all part of one system", the idle control. They asked for another 600$ for it while being absolutely reluctant to refund money for previous repair which potentially triggered another breakdown.
Not only that they milked me for money setting false expectations in the first place they also charged 350$ for oxygen sensor that is worth 180$ on Amazon. With these high prices customer service could be a lot more generous.
Fix a car, you ruined my Christmas! I gave you money I was saving on presents for the repair that did not even last 2 weeks. You failed to establish customer relations properly and you've earned bad reputation for greedy overpriced repair shop people should stay away from!
Vera T.
Source: YELP
28/09/2015
Had a bad car experience at another shop and started looking around for nearby locations. This place showed up and I really wanted to like it because of how close it is to me. I called the day of my bad experience and made an appointment for the next day at 8am. Long story short, the other shop ruined my brakes and now they make screeching noises when I brake -so sad. I'm not mechanic savvy at all, so I was really hoping they would be honest with me and fix whatever and I was willing to pay whatever I needed. During my visit, the owner or manager seemed to have gotten in an argument with another worker and the worker cussed him out and quit right on the spot. Kinda uncomfortable from a customers perspective. Anyway, they glanced at my car and told me my car was fine and I explained to him all the noise it was making, but he insisted that there was nothing wrong and sent me on my way. I was really unhappy and knew there was something wrong. I decided to go somewhere else and BOOM. It was my pads. They were scraping the rotors. Something that probably would have been easy to diagnose but they didn't even care to look into it. Just a quick glance and make me feel like I'm crazy. Thanks so much!
Selena A.
Source: YELP
15/12/2015
Tried to charge me more than twice as much as anyone in the area for a new radiator. Brakes were slightly over priced but not good quality. I think they are getting greedy. I think all the positive reviews on yelp are fake and posted by their friends. Stay away from this place they are con artists.
William P.
Source: YELP
23/06/2014
So I've been waiting to see what happens to my car after the incident at FixCar and it's been running fine. I am now ready to write a review.
Originally I came here for some auto body work. They quoted me lower than everyone and had a free loaner car which was great. So I figured since they did a good job on the auto body work I'd try them on other stuff. Big mistake.
My engine light and VSC light was on so I took it in for them to look at. They told me the coolant temp sensor is failing and the thermostat needs to be replaced and coolant system flushed.
That's a lot of work right? I took the car in and dropped it off but I started to get suspicious after reading the invoice. I called 10 mins later to stop the work. I came back to the shop and they made me sign some sort of waiver form that says there could be possible damage to the car if I don't get this done.
So after this I took it to another mechanic. After a short while he calls me and tells me nothing is wrong with my car except that one of the radiator tubes is unhooked from the engine. That's awfully suspicious and potentially dangerous...
I won't say anything else other than to let what happened to me speak for itself...
jack c.
Source: YELP
04/04/2015
These guys are amazing and just saved me $400. I had an oil change elsewhere and the mechanic told me my water pump is leaking and had to be replaced. This was a surprise so I wanted to get a second opinion before shelling out $400 to replace it. Toyota charges $50+ for an inspection, and most other places charge as well. FixCarNow does diagnostic test for free. The guys were professional and took the time to explain to me what they found. My water pump doesn't need to be replaced, but if my car needs any service in the future I'll definitely bring it back here. The only con is they seem very busy all the time so the wait might be long, but at the same time they are probably busy because they do such an awesome job!
Sydney L.
Source: YELP
09/07/2014
Just plain awesome. Came in with a nasty scrape on the right. My car looks brand new now and they even cleaned it head to toe (full interior detailing). The loaner car is a life saver.
The staff was courteous as heck--didn't mind me coming in an hour before opening to drop off.
Sergio R.
Source: YELP
29/04/2014
SCAM ALERT!!!!
I made an appointment online because they seemed to have a nice website and offer $5 off an oil change. It all seemed pretty legit.
I showed up right on time and the first thing I was greeted with was the guy telling me he didn't have an appointment for me. This wasn't a big deal and said he could still service my car but then informed me I'd need to pay upwards of $30 on top of the oil change fee for parking. I wasn't about to do that, left and contacted the manager.
After I contacted the shop and told them the situation thinking they would offer some kind of discount to make up for the inconvenience. Nothing.
Unless you want to pay about $60 for what should be a $30 oil change- STAY CLEAR OF THIS PLACE
monk E.
Source: YELP
01/08/2015
The prior Yelp reviews definitely did not steer me wrong. I needed an oil change and had a deflated tire. When I arrived it was clear that FCN was very busy, but they were able to fully service my car and get me a replacement tire (at a very reasonable price) in less than 24hrs. The car is running great and I know have my "go to" spot for car service/repairs.
Kris D.
Source: YELP
02/01/2015
Can you give 6 stars? This place is the best place in Los Angeles for your car, period. It Is almost impossible to find an honest and reasonable mechanic but these guys are it. I thought it was a fluke when I went the first time but I have been back now over 4 times and every person I deal with is extremely helpful, fast and charges less than everyone else. Don't go anywhere else.
Jacob H.
Source: YELP
03/03/2014
The bumper under the bottom of my car came off halfway. They were able to assess the situation and temporarily tie it back on without any charges. Thank you!
Chariya S.
Source: YELP
17/06/2014
Hands down professional service. I highly recommend this shop. The owner, Chance Brown and his associates were very professional.
I bumped into my neighbors car and went to get estimates to fix it. I had 3 other body shops I was going to check out, but once I visited, my gut told me to stick with this shop. Chance helped me through the whole process with a solid fair deal. The people's car I hit were very pleased with the thorough job they did fixing the door.
They even give a loaner car for free. And they get a lifetime warranty on the work!! Let's just say my neighbor and I are still on great terms because I found Fixcarnow. Thank you very much for your honest word and impeccable service!
Chicago C C.
Source: YELP
05/03/2014
Been taking my car(s) here for 7-8 years...
I recommend FixCarNow to everyone I know...and to strangers I've witnessed having car problems...
Chance & Jimmy are the best....and truly care about you & your car(s)
All their mechanics know what they're doing period
Scott K.
Source: YELP
24/03/2015
These guys are AWESOME! What a relief to find a great mechanic shop, with locations in all of my neighborhoods (home, work and play), and friendly, knowledgeable people who do quality work without trying to gouge you. They took my car this morning, even though I didn't have an appointment, and were kind enough to drive me to and from work. I just got my car back (same day), and it hasn't ridden so smoothly in years!
As a woman, mechanics can be pretty condescending, and they have regularly tried to jack me by claiming there's a billion really expensive things that need fixing -- my car is a stick/standard/manual, and one mechanic actually said I needed my automatic transmission fixed! Also, my car is super-old (not a classic, just old), so it is very easy to declare that everything is literally "do-or-die." I have never experienced that with FixCarNow. I'm impressed with their quality of service, as well as the pressure-free atmosphere. These guys tell you honestly what you need done now and what you can (SAFELY) get done when the time/money is available, without giving you a lot of hype. They aren't cheap, but they're not ridiculously expensive either, and their work has been quality.
I've been to the shop on Motor a few times over a stretch of years, each time working with a different person. Each person was amiable, informative and proficient - more importantly, they fixed my car, and I haven't had to have any of the work redone, something I can't say about other mechanics I've been to.
The first time I went to FixCarNow was years ago, just for an oil change. I told Chance then that I was looking for a long-term relationship, with a shop I can trust - I can't believe I've found one! It's nice to know my car will be in good hands when it needs it!
A.J. H.
Source: YELP
17/02/2015
Low beam headlight out on my mercedes. My son had his lift kit on his tahoe tightened here previously so referred me saying great guys own it and they play baseball (we love baseball) - well, went in and for a very cheap part and almost no labor chg, Jimmy treated me like royalty! . The customer service and politeness from everyone was great. My car needs full service in a few weeks and after today, Jimmy and Chance have a new fan & customer! Doesn't hurt they are both easy on the eyes too!
Lynn O.
Source: YELP
28/05/2014
I had a great experience. Done the same day at a reasonable price.
It was nice after having been robbed blind by a local Chevy dealership.
Trevor M.
Source: YELP
08/08/2014
Had the chance to talk with Jimmy, one of the co-founders (or co-owners) of this business today. We got a FREE diagnostic, as they don't charge for the diagnosis. They were not too busy to see us, and they were very kind.
Small but nice waiting area and also coffee/water/restroom available at the West LA location. (I haven't seen their other locations.)
Adam W.
Source: YELP
10/02/2015
Trust is something that is tough to find when it comes to car repair shops. This place diagnosed my car, quoted me a price, then told me it would probably be covered by my warranty! They advised me to take my car to my dealership first. Sure enough they saved me $500!!! So awesome!! For future repairs, I'll surely take my car back here!
Mitch S.
Source: YELP
09/09/2015
My first time with my 4 runner after getting fed up with dealers lack of service. Chance seemed knowledgeable, followed up with call and fixed problem with AC and car was ready when promised. A little expensive but not bad given the level of service. I will be back
Glenn R.
Source: YELP
18/02/2014
So I was having a brake issue (air in the line) and got it fixed at a place by my house. I wanted to get a second opinion at another place for peace of mind just to make sure there was no underlying issues that caused the air and that more air was getting in. So I took my car to fixcarnow. One of the owners greeted me (sorry I don't remember your name) and was very nice.
Unfortunately I am one of those people on a right budget so I have to take advantage of free services where I can; so it was great that they had free brake inspection. They told me that my brakes looked good that there were no leaks or anything, they also gave me a quote on some other issues with my car which were really great compared to what another place told me. I am going to go here to get it fixed as soon as I can afford it (they had a great price, I am just on a really right budget, but I should be able to come in soon!)
Thank you for the great customer service!
And....Do your burpees, they are good for you.
Angela M.
Source: YELP
01/03/2014
I work on my car a lot but don't have any welding gear. Went here and got everything done for a fair price.
Super nice/modern shop and nice people running it.
Nik R.
Source: YELP
28/01/2013
I had to cheat on my other mechanic only because he was never open on weekends. I have been coming here for a couple years now and they are great. Open all weekend and very nice, trustworthy, and honest.
Doreen M.
Source: YELP
07/08/2014
First, let me say, I don't write reviews...I should take the time but I don't. But.. after going to FixCarNow on Motor Avenue, I had to take the time.These guys are AWESOME!!!
My car died for no reason one day. After having it checked out by emergency roadside service (they put gas in car and tried to jump it), it still wouldn't work. So, I had it towed to FixCarNow.
When I brought my towed car to FixCarNow, I met with owner Chance Brown. I sat in the shop super nervous because I couldn't afford having to repair a car - I was about to go on vacataion so money was tight. I was just about to leave the shop while they diagnose my car and Chance calls me to say, the car is working (it had been less than 10 minutes).
Apparently, they put in 1/2 gallon of gas and the car started up (the roadside service guy had already put gas in the car...werid). That simple! My care was fixed. I offered to pay for the gas and Chance refused to take any money from me. I almost jumped on him to hug him becasue I was so very happy and relieved.
These guys could have told me xyz was broken and it would cost me LOTS of money to fix the car and I would know no better. I don't know much about cars - (gas and oil change is the extent of my knowledge). They didn't take advantage of me - that was so very refreshing and because of their honesty, I HAD to take the time to write this review.
Thank you Chance! I'll bring my car back whenever I need service and I'll refer others to you.
Pamela F.
Source: YELP
08/01/2014
The guys did a job on my car and it was fixed , however a couple of weeks later the same problem occurred , i went back and talked to chance , he assured me it will be taken care off and he did with no extra expenses.
Ask for chance if you want things done!!
Moe A.
Source: YELP
28/01/2014
After reading other reviews on yelp I decided to bring in my wife's vehicle in for break replacements and a low tire pressure light. I was met in the driveway by Jimmy one of the owners, Jimmy was awesome. He gave a estimate right on the spot for the work that I thought needed to de done. He went on to diagnosed the vehicle in minutes. Great service, friendly and overall honest and very knowledgeable. Didn't try to sell me on extra or unnecessary repairs, as a matter of fact I brought other concerns up to Jimmy. He had his guys check and concluded that it wasn't anything that needed attention anytime soon.
I was glad I brought my vehicle to FixCarNow. Great prices, comfy waiting room and overall great experience.
Enrique S.
Source: YELP
29/08/2014
Took my car here to have the paint fixed...first time around there were still imperfections so I had to bring it in a second time. Paint job was fine, nothing spectacular.
Communication isn't great, I had to call a few times a few days later just to see what the status of my car was. Fine, not a big deal.
But here's the kicker...
Fast forward to a few weeks later and I get a parking ticket in the mail for $365 for parking in a handicap spot. Say what? My car was in the shop that day and I was out of town...I called to see what the deal was and they claimed that they must have gotten it when two employees decided to make a pit stop at Five Guys for lunch with my car. AWESOME!! Date of ticket: 8/8/14. Did they think I wouldn't find out? I'm not sure...super shady and completely unprofessional.
After speaking with them, the ticket still hasn't been paid.
Bottom line: If they had just confessed to getting a parking ticket and paying it, I wouldn't be upset but this is just not okay..
Hope the burgers at Five Guys were worth it!
TL;DR - Shady auto shop took my car to get lunch and tried to hide a parking ticket they got for parking in a handicap spot.
Esther T.
Source: YELP
23/11/2014
My car had been making a rattling sound when I drove. I dropped it off at FixCarNow at 9:15 AM on a Saturday morning and asked them to fix it and change the oil while they were at it. They had everything finished by noon the same day and because the cause of the rattling was such an easy fix, they only charged me for the oil change. I will definitely return to this garage for any of my car maintenance needs!
Joe E.
Source: YELP
24/11/2013
First off they are open 7days a week. That alone puts them in a class of their own. But more importantly the place is really well maintained, people are super nice and the work was reasonable and high quality. Got body work done on this occasion and would highly recommend these guys. Thanks!
Jeff S.
Source: YELP
16/12/2014
I can not say more about how great this place is.
I got in an accident about a month ago and I just started thinking about it this weekend, so on sunday night I looked around for a few shops and I found FixCarNow.
From the moment I found them on their website, I expressed the damage to my car and what I wanted fixed in their online appointment set up. I wish I knew they were open sundays or maybe I could have gotten my car earlier lol.
Anyway, less then six hours later they emailed me back to confirm my appointment for monday morning. I got my car towed there, and they were the most helpful car mechanic place I have ever talked too. They walked me through what they could do to put my bumper back on my car. Throughout the day we talked about the options, but he never started unless I said it was okay. They called back later and said 109$ for an hour of work!!! I was so excited I thought jimmy was lying.
When I went to pick up my car my bumper was back on my car, and he actually gave me an estimate to get the whole thing fixed(total new bumper, paint, headlight etc.) and that only came out to 900$ total(tax included) What a price!!!!
To put the sugar on top, I was 5$ short and Jimmy covered me.....just wow....TAKE YOUR CAR TO THIS PLACE....NOW!!!!
you won't find a better place I promise
Jon B.
Source: YELP
04/08/2013
Great service. Professional, Convenient and Hassle free.
I was having a custom daytime running light installation done which most shops including the dealsership wouldn't take on.
Not only were these cats super friendly, but on top of that they gave me a ride home while the work was being done on my car. Once the work was completed later that afternoon, they picked me up and brought me back to check out and pay for the awesome work done on my vehicle.
Turned out GREAT! LED daytime running lights look sweet, job well done all while able to get work done thanks to their courteous services.
Thanks FCR
Dov C.
Source: YELP
01/06/2014
Why call your business fix car now? When I called for an inquiry the employee said we don't stock tires and we can't do anything today since it's Sunday???? Wtf
Mave A.
Source: YELP
14/05/2013
When you go to any quick oil change lube place with all their bad service and reviews, one of the biggest red flags is them asking you to do unneeded maintenance and in particular changing your transmission fluid.
This place is no different than every other scammy service. Went to get a simple oil change, an hour later they call saying I need to get my transmission fluid changed. Guess what I just had it done within the year and they made the claim I should go back to where I had it done to ask why its so dirty, probably in hopes I'd just tell them to do it. This is a huge red flag for myself having gone to many of the quick oil change type places. Keep an eye out for this yourself. Note: If you're honest with your customers they are more likely to come back.
tldr: stay away.
Homer S.
Source: YELP
20/11/2013
I brought my Land Rover Discovery in for issues with my fourth cylinder failing to fire. The team at FixCar diagnosed to problem within moments and had the problem fixed within 24 hours. Hornberg wanted to charge me over a thousand dollars to do the work these guys did for a fraction of that.
If you own a Land Rover these guys know their stuff, they even have a LR specialist on staff and unlike other mechanics these guys actually have the LR diagnostic tools ONSITE.
Unlike your grandads shop the team at FixCar employ a number of high tech systems, not just in their shop (the techs have a huge system with a killer LCD for diagnostics) the billing and customer tracking system they have in place is steps above what you see even in big corporate stores.
The shop itself is clean modern and comfortable (with a custom coffee machine!) the staff is knowledge and nice. We'll worth a trip.
John C.
Source: YELP
02/04/2014
I've never experienced anything quite like this. The level of dishonesty blows my mind.
I took my car to get the oil change over the weekend. When they were finished with the oil change the mechanic (who seemed extremely nice and knowledgeable) discussed two issues with me that needed fixed and a few maintenance services that should be performed on my car . All of them seemed legitimate. The two issues that needed fixed were the water pump was leaking and needed replaced and the fan belt was cracked and needed replaced. My car is 11 years old and it's very plausible that those two issues needed fixed. I have a mechanic in Culver City that I've been taking my car to for repairs. I made an appointment with him for a second opinion (because the repairs/maintenance were going to cost close to 1000 dollars total). He informed me that the "maintenance services" were just up-sales and lo and behold, there was no leak in the water pump and no crack in the fan belt! Wow!
To try and take advantage of someone to this degree beyond terrible!
Anna E.
Source: YELP
04/11/2011
I really can't express how happy I am to find a quality mechanic that offers great customer service and is a whole lot cheaper than the competition. I took my BMW into Chance for a front brake replacement (which can run upwards of $800+ at BMW dealerships). I scouted some other shops in the area and most priced the work around $650, so I was ecstatic when the owner, Chance, said he could do it for under $550 and get it done by noon the next day! What impressed me further, is that he offered me a loaner car without any hesitation. You usually don't see this service unless you are going to a repair shop affiliated with a car dealership.
Sure enough, by noon the next day, my car was ready and it I was out the door faster and cheaper than I could have imagined.
I usually am paranoid going to auto shops, knowing that they will screw me over in some capacity by either overcharging me or convincing me of work I don't need. I never felt that way with Chance...he was so personable; it was like I was dropping my car off at a friend's house. I wasn't worried; I wasn't panicked...who knew piece of mind could be had at an auto shop? A great thanks to Chance and FixCarNow...you have a loyal customer as long as I am in LA. I wish it had always been this easy.
No more squeaky breaks that make me wonder if I will be dying at my next stoplight!
Vanessa C.
Source: YELP
04/10/2014
I'll freely admit I have zero car knowledge. For about a month my car was making this bone chilling, grinding sound that got so horrible, I could barely stand driving. I heard about fixcarnow from a friend who had a great experience. I made an appointment online, (so easy). Dropped my car off this morning and had new front brakes in 3 hours for less than $250. Staff was friendly and helpful. Completely positive and painless experience. Worked with David
Laura C.
Source: YELP
09/02/2014
Came here on a Sunday afternoon because my car check engine light was on. They helped diagnose the problem within 2 hours and explained to me what needed to be done. Everything was free and they didn't pressure me into fixing it right away or add on other unnecessary fixes. Very efficient and reliable auto shop.
Kimie L.
Source: YELP
19/02/2014
I am new to LA and have recently experienced some car trouble, so I took my car to fix car now. They were extremely helpful even after my car was fixed, and I liked their service so much I went back a second time. The only thing is, and this goes for practically every auto repair shop; if you're a ignorant customer and don't care to know exactly what's wrong with your car then your ignorance will be taken advantage of. Always seek a second opinion, and ask questions.
Brent W.
Source: YELP
23/05/2014
They did a great job on my car and got it fixed in a day...when my insurance was going to take 2 days to even come out and look at it so that was great.
So why 4 stars and not 5? Well they seemed a bit unorganized and from what I could hear it sounded like it was from lack of employees. When I went in to talk to the guy he was there by himself...the phone was ringing off the hook and apparently they don't have hold on their phone because he had to pick it up right then even though I was sitting there before the calls started. GET A MULTI-LINE PHONE SYSTEM GUYS, that way you can attend to your customers and not take phone calls ahead of them.
Also the next day when I went in to pick up my car, there was a guy there who wanted his car checked out and the man there at the time was saying "we can't look at it now, all my guys are out to lunch"
That's not how you do it...lol this isn't high school, everyone doesn't need to sit together at lunch, make everyone go at different times. If John is going at 1:30 make James go at 2:00 so that there is always someone available to help people out.
Aside from that I also wanted them to give me an estimate on some scratches on my car (that resulted from the hit and run that brought me there in the first place). They fixed the main problem, being the alignment with my tires....but they never gave me the estimate on the scratches. Every time I asked they would say "we'll get you a quote by the end of the day" Never got the quote and I just eventually took it to my usual car people because it was such a small job.
They do give you a free rental, BUT the rental is only free if you actually get work done by them, so keep that in mind and don't expect a flashy rental lol my car is a 2012 and when he showed me the rental I'd be driving I was like "oh" I had to manually adjust the mirrors just to give an idea on the year of the car and it's basically an advert. car, with their number and all that on it....luckily it was only for a day.
*NOTE TO BUSINESS OWNERS* Your guys do good/quick work. But PLEASE hire someone to help that poor guy who is in charge of phones/ walk-ins. I really did feel bad for him...he needed help. Get a new phone....spread your employee's lunch breaks throughout the day. These 4 stars would have been 5 with a little more organization.
Nicole J.
Source: YELP
11/06/2014
a+ to these guys. I only need a mirror replaced, but they treated me like a big paying customer! Thank a bunch!
Esteve M.
Source: YELP
16/09/2014
I'm the type of person who doesn't trust anyone but myself to do repairs to my vehicle, but this being a fuel delivery related project, having a lack of space to do the project and my having yet to perform anything of that sort on a vehicle, I opted to find a mechanic. I am glad I came to Chance at FixCarNow.
Chance and his team are very straightforward with cost and repairs. They are attentive to their customers and their customers concerns. My Cobalt was leaking fuel and needed a new reservoir assembly. He quoted a fair price for the labor (2.5 hrs) and the part. He sent one of his team to the Chevy dealership to retrieve the part once the issue was discovered. I told him today I was on a tight schedule and had to make my way up to Hollywood for work. I arrived around 1130am, and by 1140, my paperwork was done, car was pulled out front, and I was on my way to work.
The mechanic even took the time after pulling the car out of the shop to look at another potential issue I had been looking at for a while (sway bar end links), and was able to confirm my suspicion.
Needless to say, Chance is running a solid business in my neighborhood, and I won't hesitate to return to him next time I have a project I just don't feel I can perform on my car.
William V.
Source: YELP
22/04/2013
Dropped off my car for an oil change and tire rotation and it was done within an hour! Excellent service and I got my car back in time to enjoy the rest of my weekend!
David M.
Source: YELP
22/12/2014
Caught the owner of the shop at a bad time, as one of his technician had broken a pane of glass. That being said, he went out of his way to apologize for being in a bad mood even though I understood the situation and thought it was unnecessary. Aside from that, I came in to have a battery replaced on my 5 series bmw. I did my research online and the price they quoted me for replacement and programming was a little below the average I found on forums so I was pleased. The owner even gave me a loaner car for the hour and 1/2 or so my car was being worked on. Overall pleased with customer service and workmanship.
Sam A.
Source: YELP
11/01/2014
There is something very satisfying about having great communication with a business (phone and lots of back up emails - imagine that from an auto repair shop) prior to the repairs you are expecting and them having them done as planned, in the time they told you, getting a loaner car so you don't kill your day and then have it all come in under their price quote. I had all 4 brake pads replaced on my 2010 Audi Q5 and Chance, Jimmy and the crew performed like a precision team. The office was nice and the talk was straight. No surprises and only great service. Imagine that! 5 stars it is.
Lee C.
Source: YELP
04/11/2013
People this is the place to go. I have not even used this service and I'm tellinh you they are are good straight up machenics. This is why: I called to see if they could help me with my car and he basically gave me a true diagnostic over the phone to the best of his ability. Then he said,"bring the car in for a FREE COMPUTER DIAGNOSTIC". No one is doing that. Only one downside to for me to his business, their policy is to use factory parts which are expensive and I can't afford that. Therefor, I will go on the internet and get after market replacement parts and have someone install them,
Tinothy C.
Source: YELP
02/05/2014
I have been taking my car here for about 8 years and I LOVE this place!!! Jimmy and Chance are so wonderful! I drive from the valley because of the service and quality work I always receive at Fix Car Now. I no longer have to worry that I am being taken advantage of by some unscrupulous mechanic. These guys are men with integrity and honor. I wish they had more locations!
Anastacia B.
Source: YELP
16/07/2013
I would give negative 5 stars if i could. Went in for a oil change and basically wanted to fix things that are not needed. What they didn't know, is that i'm pretty savvy when it comes to cars. Always do your research on your car and the prices. These mechanics can not be trusted. Always get multiple inspections and then some, if your car need a fix. I'm surprised that fixcarnow got so many stars.
TruthSeeker T.
Source: YELP
25/04/2013
I wish I could give this shop more stars because they're refreshingly HONEST.
I took my car in last weekend because there was a metal gurgling sound going on when I accelerated (a problem I've dealt with for a while). I drove the car around the block with Jim, one of their staff mechanics, and he pinpointed the problem almost immediately. Jim explained to me that my fuel injection system was most likely dirty due to poor gas quality. I admit, I've only ever purchased the cheapest gas possible. "That explains it", he said.
To my surprise, Jim then recommended that I buy a $14 bottle of fuel injection cleaner at an auto parts store and fill up my next couple of tanks with the highest quality of gas. "If the metal gurgling sound doesn't go away, come back and we'll clean the entire system out, it's a few hundred dollars, but let's try the cheaper alternative first". The CHEAPER ALTERNATIVE suggested by a mechanic in LA? That's a first...
I'm less than a quarter of a tank into his instructions and the problem is SOLVED. I was amazed that they didn't immediately try to push their services on me. THAT'S WHAT I CALL HONEST CUSTOMER SERVICE!
I'm definitely making them my first choice in auto reapair from here on out for this car and the next! I HIGHLY recommend them!
Alex F.
Source: YELP
27/09/2012
I'm updating the shop to 3 stars instead of two as my transmission although drama originally has held up and my Jetta feels nice and tyte. I recently had a head job on my car and the transmission feels good. I see the shop growing....continued success to them!
5/28/2013
I received a message today from one of the owners at FIxCarNow, and I must say it's very timely as I have a new found feeling of renewal with my 1997 Jetta. I was recently thinking about getting an Audi A4 or another BMW, but I'll keep my old 1997 that I just cleaned up. My transmission is really solid along with a recent head job (on my car folks) the Jetta is tight. No need for an Audi or BMW when VW is in the same category (my opinion). I'm gonna change my rating from a 3 stars to 4 because the transmission has held up. Continued success to their business! If my trans holds up anothe year I will give up another star!
Dakara W.
Source: YELP
30/01/2012
I didn't want to write this bad review, and held off because I had been in the process of resolving my issue but things only got worse. They have mechanics in my office building, and I dropped my car off for an oil change and to check the tire pressure.
Things went fine, it was affordable and super convenient. I left, my car smelled a little like oil but I've heard that can happen if oil spills during an oil change and your engine needed to burn it off. As far as my tires, the light went back on the next day. I thought the tire was done, but put air in it and the light has never gone on since (this was weeks ago). So I'm not sure if they even looked at my tires?
As for the oil change, about a week later, I noticed oil coming out of my car. I popped the hood and saw there was no oil cap. They had left the oil cap off, and I had been driving around with oil running all over my engine and the interior of my hood. I had to clean this up twice, and refill my oil as well as purchase a new cap.
I emailed them requesting a refund, and the owner said he would do it no questions asked. I assumed my credit payment was simply being reversed. Two days later, I received a call from the mechanic in the building saying he wanted to talk about what happened. I called and after a lengthy conversation, in which he took no ownership, and continually said "IF we did this, then we're sorry," he said I should come down to process the refund. I came down the next day, and he asked to see my car. There were still remnants of oil, and while they offered to give me free oil changes and clean my car up I had just had it and wanted my refund. Then I was told he didn't have the check to give me my refund after all. So why did he have me meet him? Great question! He said he would call me the next day to give me a check.
A week later, no call. I call again, he apologized and said he would have a check that afternoon. Two days later, I had to send another email to the owner because I had not heard and I was tired of chasing down these people when I had already spent my weekend at another mechanic fixing their mishap. I was told it was a "busy week" for them, and that's why I hadn't gotten my refund. While I appreciated their efforts to make the situation right, I continually felt like they were not taking my business seriously and did not find it important to right their wrong. I completely lost trust in their company as mechanics and as someone who values their customers. I finally got my refund - but too little too late.
Jeanne M.
Source: YELP
24/11/2014
My car's engine light is on, I send the car to Fixcarnow, jimmy and Jason help me check the whole car, and replace the engine seal and thermostat, and doing some balance in tires, now the car is excellent.
Yifeng K.
Source: YELP
01/08/2014
The best. Period. Don't hesitate to use these guys. Chance and Jimmy are honest and get the job done. They go beyond. They have proven themselves over and over to me.
Adam C.
Source: YELP
15/11/2014
I don't like finding a new mechanic/garage in a big city, but I am pretty pleased with my experience here. I didn't have to make an appointment, but brought my car in midday on Saturday and the work was done two hours later. Chance, the owner, was nice and friendly, and was overall very professional. He answered my questions about the problem with my car. They offer a free diagnostic service, and Chance said that he would call me after the diagnostic and before performing the service so that we could discuss what was wrong, but he forgot, and performed the service without having called first. Normally I would be annoyed by this, but he apologized and it seemed genuine, and I think it was an honest mistake, and I am OK with it. I'd recommend this place to others looking for a reliable mechanic/garage but not interested in something more corporate (e.g. JiffyLube).
Debby S.
Source: YELP
24/07/2014
What a bunch of BS! I have never been contacted by the owner...still waiting....
Jennifer B.
Source: YELP
27/05/2014
Guy refused to add warranty on the part I was buying for my car unless I purchased a other item he allegedly claimed was damaged, went to another mechanic and confirmed I didn't need the extra item... BEWARE OF THE UPSELL!
Ryan V.
Source: YELP
12/12/2013
These guys are not only honest, courteous, and thoughtful, but they are excellent at what they do.
We have a 2000 Maxima that was first towed to another mechanic in Culver City after it broke down. The shop quoted me a ridiculous amount to fix the car, and after a week of wrangling about the price, they called me to tell me they were going out of business. For good. Certainly no surprise.
After looking on Yelp and calling around, I landed on FixCarNow. Explaining my situation over the phone they were immediately sensitive to the fact that I needed help quickly and without a hassle. I spoke to Chance first, who checked to make sure he could handle the car (the Maxima needed a new/used computer and a new Idle Air Control Valve, and not all mechanics can handle the electronic recalibration of a computer) before I had it towed there. His wonderful mechanic, Thomas, called me right after he diagnosed the problem and gave me an estimate of both time and money, which was half of what the previous (crooks) had wanted. He also offered me a loner car, which is a huge financial help.
The car was fixed on time, within the estimate. They guarantee their work, they don't charge for a diagnosis, and they are extremely thoughtful. A great experience over all.
L L.
Source: YELP
28/09/2013
Where do you take your car when your first teenager loosened the bumper while learning how to drive a year ago and your twins are about to get their driver permits? I looked for a place that would inexpensively and conveniently fix the bumper and be there when my next drivers in waiting did minor damage to our "trainer" car, a 2005 Sebring. Jimmie took great care of me. I went in for an estimate and left an hour or so later with the bumper no longer hanging off the car!! The interior is quite attractive in a hip way, something I don't thing I have ever said about an auto repair shop. Thank you Jimmie. I will probably be back but, hopefully, not too soon!
Liz M.
Source: YELP
31/12/2013
Fixcarnow is the best! Jimmy, Thomas and David provided excellent customer service and went the extra mile and not for the extra buck or yelp review but clearly because it is the kind of service they offer on a daily basis.
As a woman, going to a mechanic can be frustrating simply because a lot of times we are taken advantage of but here I felt respected and safe. The guys didn't beat around the bush with repairing my car and didn't charge me for any unnecessary work.
My 2010 VW Passat check engine had come on and having gone to the dealership I was told it would cost almost $1500 to repair. I knew enough of about my car to know that that was ridculous. After reading the review and checking out their website I contacted them via email and Jimmy replied that evening with a quote that was much more reasonable.
So far my car runs great and I don't expect any issues. My car has found a new repair home. Thanks SO much!
Sharion C.
Source: YELP
15/11/2013
I've been bringing my car here for 2 years, it was the best place I found in LA for a cheap easy oil change with good service. Sadly, I don't think I will return due to a mechanic that was incredibly rude to me over the phone. Owners are great when they're the ones you deal with, but unfortunately service plummets when they're not around.
Rachel R.
Source: YELP
24/10/2011
I would not recommend using Fixcarnow. I am extremely disappointed with my experience.
Summary:
The repair failed after only a few months. They tried to sell me an different repair that I did not need. My family mechanic found that the part was installed incorrectly, they used the wrong kind of fluid, used silicone to seal a hose instead of replacing o-ring.
Fixcarnow was unwilling to correct the situation.
Long Version:
I had a power steering pump and hose replaced by Fixcarnow from the garage in my building. After the repair, I was told that, although the pump had been fixed, my steering would still have problems because I needed a new rack and pinion. I was quoted a price for replacement of the rack and pinion. Fortunately, I declined.
I moved from Los Angeles shortly thereafter. A few months later, my steering, which was never really fixed, became much worse. I thought " I guess Fixcarnow was right about the rack and pinion" so I took it to a family mechanic in my new location.
After examining the car, my mechanic told me that the pump had been installed with the wrong fluid and that the pump had developed a leak. because silicone sealant was used as a sealant, instead of a new o-ring. Moreover, he inspected the rack and pinion and determined that there was no problem with that system.
I called Fixcarnow and spoke to the owner. He told me that he would only help me if I brought the car back into the shop so that he could inspect it. I told him this wasn't a possibility since I had moved. He said he wasn't obligated by law to do anything and that there was nothing he could do.
After I protested, he said that he could only help me if it was a problem with the part. He said he "would try to get a replacement part." But in order for that to happen, I would have to photograph the entire steering system of the the car, send him all the parts, have my mechanic perform tests on the fluid, etc.
And what if it was a defective repair? No help.
According to him, were it not so, "people would be calling me up all the time, trying to get money." That suggests to me that my situation was not unique.
I understand his point: it would be better for him to fix the problem that he created in his own shop. But that is not a possibility for me because I have moved.
Fixcarnow's unwillingness to make things right under the circumstances coupled with the shoddy workmanship and misdiagnosis of my problem convinced me that I should warn other potential customers.
If you go here, prepare to have to go back. If you can't go back, you're out of luck.
Avoid Fixcarnow.
TK F.
Source: YELP
10/11/2013
I think maybe leaving the same review on all their yelp accounts somehow gives them the ability to take down the review. So again...
DO NOT USE FIXCARNOW. You will find that the knowledge, experience, and general ability to make decisions is about that of a child aged appropriately to name a business Fix Car Now.
This company cost me a car. I sold it, unable to pass a smog check and leaking fluids from the engine, for 20 percent of its value due to an expired registration and street parking situation that nobody ever wants to be in. This was after FCN performed a timing chain operation, left out a necessary water pump, and days later blew my head gasket. (Also, they deprogrammed my on board computer, drained and didn't replace my a/c fluid, somehow disabled my cruise control completely, and delivered me my car in a most filthy state with notes written in the dirt of the windshield with someone's finger.) They've taken no responsibility for this, and have now removed my Yelp reviews as well. I guess that's good business these days...
if you're looking for a cheap bill, sure-- go ahead. If you're looking to have a car next week, I'd suggest a real mechanic.
Ryan T.
Source: YELP
09/10/2011
There was wierd sound coming from the car and burning smell too...when i took my car to fix car now. The manager told me that they will take it 2 hrs to just diagnose the problem...
After 2 hrs they called me and said battery needs to be replaced and alternator too and gave me estimate of $ 760. After much bargaining they finalize it to $700. As i was in emergency i had to give up there demand.When i did some research i found that alternator and battery can be replaced withing $400.
It was a good lesson learnt for me.
Kunal K.
Source: YELP
14/04/2012
It's Saturday afternoon and I've just come to the realization that the radiator in my 96 Honda has cracked and leaks fluids. I guess I should be thankful that it happened in town instead of driving across the California desert, which is where I'd be headed the next day. My regular mechanic was closed on Saturday so after searching Yelp for mechanics that were open "right now" I came across FCN. Troy answered the phone and said they could probably fix it same day. The time was 2PM.
I showed up at 2:15 and Troy immediately confirmed that I'd need a new radiator and thermostat. He pulled in directly into a bay and ordered the parts. I waited in the office while the work was performed. Exactly 2 hours later, my car was done. I've been to doctor appointments that took longer. These guys are like the emergency room for cars.
All in all I was pleased with the same-afternoon turnaround on the job. In retrospect I feel like the effective labor rate was probably higher than necessary given the amount of time actually spent on the repair but I didn't try to negotiate... At the same time, services were performed immediately so I'll attribute the labor premium to the no hassle transaction, quick-turnaround, and convenient location.
Parts carried 2 year warranty and invoice was thorough and professional. Recommended.
Dave L.
Source: YELP
30/05/2012
These guys are great! I own a Mazda and trust them to work on my car for any work that needs to be done on it. Their prices are very competitive, they know what they're doing, and they work on all makes of cars -- I've even seen police cars at their shop waiting for repair.
Love the fact that if you get stuck somewhere, they will be there for you, day or night. The plus for me is they have a mobile unit parked at my job so we can get our oil changed, or whatever is needed while we work. They also have loaners in case you need to get somewhere while your car is being worked on.
Thanks Chance, Jimmie and all the crew, you guys are a blessing!
Nita W.
Source: YELP
24/02/2012
Professional & no B.S.
We have taken both our vehicles here for major repairs (broken gaskets, brakes..) and minor repairs (oil changes, wiper blades...) and have always been treated fairly and with quick turnaround.
I feel their prices are honest (not cheap, but not gouging! and def. worth the price of being treated with courtesy) and the quality of work is above average.
They work fast and yet are thorough with their inspections. If they need your vehicle for an extended time (overnight, a few days, etc) they will offer you a loaner vehicle--which I find super convenient.
They've also offered me rides any time I've dropped my car there. Though I've declined, I think this is excellent customer service & sure does beat hanging around the mechanic for hours.
We have been very happy with all of the repairs & services that we've received and will continue to make Fix Car Now our "regular mechanic."
**Also please note: they are ALWAYS busy---and if you happen to be talking to Chance or Troy on the phone and are put on hold, please just hang in there. They really do get a LOT of calls and handle each one of them personally. They always know what's going on with your car and will speak to you directly. And, they make so many phone calls to YOU to keep you updated---seriously, the communication from owner to client is top notch.
Mina D.
Source: YELP
19/03/2013
Like so many people, I make it known when I've had bad customer service experience but I am embarrassed to say that I don't always put as much energy into sharing my positive experiences and rarely if ever put in writing.
My experience with Fix Cars Now and especially, Chance Brown forces me to make the effort. I went to FCN for front-end damage to my SUV and was disarmed by Chances humor and a positive disposition. Even better he quoted me a fair price (I know because I "shopped" repair shops) and gave me his word that the physical repairs would not exceed
The number he gave me and he made good on his word.
To top all of this off, FCN will provide a loaner vehicle under some circumstances and I don't need to tell you that this alone can save you hundreds of dollars. So, I got my car fixed beautifully that was returned washed including waxed tires. I avoided having to rent a car that saved me tons of money and the cost for repair was highly competitive and was backed 100% by my insurance company, no questions asked. On top of it, everyone was friendly and helpful and they're open 7DAYS A WEEK! Yes, I picked up my car on a Sunday afternoon.
2012 was a tough year for driving as I also have rear bumper damage that occurred prior to the front. The good news is, I know who I'm going to when its time to fix it! These are good guys and they've earned a customer in me.
Sais B.
Source: YELP
09/05/2013
Clear explanations of what needs to be done, consistent quality service, and found me a tow truck after hours when my car broke down.
April C.
Source: YELP
25/02/2014
Came here because of the raving reviews. Ridiculously expensive for synthetic oil change, charged 80 bucks! I've had my oil changed multiple times since I've gotten it and have never paid over 40. They didn't do anything extra on top of oil change. Staff wasnt the most welcoming when I came in either even though I was only customer there..
Sonia B.
Source: YELP
26/10/2012
I bought an oil change on Groupon for FixCarNow awhile back for around $30. Cars are not something I know about. When they took a look at my car, they told me there were all these problems with it. I am incredibly trusting when it comes to this stuff. They even offered me a loaner car, which is not something I would have expected from a place like this.
Next thing I knew, my bill was over $2,000 with all these things they claimed were wrong with the car. I paid and let it go, thinking my car is a few years old, and that's just the price of maintenance. 6 weekslater, the oil light came back on. A friend of a friend is a reputable mechanic, so he took a look at my car. He has no ulterior motive; I wasn't paying him, nor was I going to go back and look at him again. He said they did nothing they had claimed they did, and fixed it with the absolute poorest quality fix-it style. He was point blank, shocked, for lack of a better word. He proceeded to actually fix my car. On the plus side, he said they did do a good job cleaning the engine.
So, in the end, I really hate to give a company such a low mark, but what happened to me was inexcusable. I see the 5 star reviews on here, and suspect that a lot are fraudulent. I see other reviews who experienced something similar.
Michael A.
Source: YELP
04/08/2012
These guys are excellent.
Work wise i'd rate them 5/5
Costumer service wise I'd rate them 10/5
Took my car down for some body work, they fixed it within 4 days ( as promised) The other places i took it down to told me it would take over 2 weeks.
And the Job was done really well. the Car looks as good as new (If not better :-))
Honest
Reliable
Prices might be 5% higher than other places but that's something i can live with when some one treats me with respect and delivers good results.
Thanks Troy for taking care of my car.
Sushil S.
Source: YELP
07/11/2012
First, I have had an EXCEPTIONAL experience with FixCarNow West LA.
As a woman, I am naturally skeptical of taking my car to get serviced; however, I will gladly say the customer service here far exceeded my expectations. Both Jimmy and Troy were extremely helpful and honest. They always looked me in the eye when they were talking to me and were extremely respectful. I never felt uncomfortable asking questions or calling them multiple times, which I most definitely did. They were always very nice about it and never got frustrated or annoyed with me. They have been extremely generous and understanding throughout the whole process and even offered to give me a ride to my doctors appointment. They also have loaner cars (for no charge), in case yours has to be there for a while.
Oh and here are the technical details: I had to take my car in because it was "hard-shifting" into first and second gear. They originally thought a transmission flush would do it fix it (it was an intermittent problem and when they test drove it it wasn't doing it). But Jimmy recommended that I leave it over night anyway so he could check it when it was cold in the morning, because that's usually when it was acting up. In the morning, the car was doing it again, so they looked at it again (after checking it out for about 5 hours the day before but not finding anything) and found that the speed sensor was really old. So, they replaced that. But, my car was still hard shifting after the replacement, so they monitored it again the next day, which brings us to now. Troy is relearning the speed sensor to the computer and I have to go pick it up in about thirty minutes. He said it should be just fine but if it has any more problems to bring it back in. Not sure if those are the most technical details, but I did my best. Overall, I am very confident in their work. They seem to really know what they are talking about.
Also, I had taken my car to Two Brothers Auto Repair on Venice Blvd a few months ago and they told me at least 12 things were wrong with my car - most of them being oil-related. I decided to only have the one necessary thing done (replace the fan because it overheated) because I had a feeling they were just
me. After the fan replacement, my car was running just fine i.e. not leaking oil at all. So, basically, they lied to me and wanted to make me believe all this stuff was wrong when it wasn't. That experience made me that much more thankful that this place didn't do that to me. And, they reaffirmed that the other place was just feeding me bull and I was right.
I will be recommending FixCarNow West LA to all of my friends :)
Nicole M.
Source: YELP
19/03/2013
I went into FixCarNow because I was getting a little bit of squeaking in my brakes. I assumed I would be spending several hundred dollars on a brake job. Jimmy, one of the owners said they would take a look at it for free. They popped off the tires and inspected my brakes on the spot. Brake pads were at 80% and 100% and Jimmy advised that I not do anything right now. He said it could be an imperfection in the brake pad and it might smooth itself out in 3 weeks. He told me to come back then if I was still hearing a squeak. I am very impressed with his honesty. He could have easily just done the brake job and billed me but he gave it to me straight, which means that they just landed themselves a lifelong customer. I couldn't walk out without doing something. I was due for an oil change soon so I had them do it. Great service. Thank you Jimmy and Chance.
Ryan A.
Source: YELP
21/01/2013
This place ROCKS!! Jimmy has been amazing and the staff work their butts off. I came in for a battery problem and they helped me out super quick. Plus they explain everything patiently, are honest about what is critical and what's not, and are always eager to help with free assessments and even complimentary car rentals if they need your car for over a day. It's just WOW how willing to help and offer advice Jimmy is. Oh and it helps the prices are reasonable and the work is too notch!
Shahin O.
Source: YELP
24/07/2012
Took my car in for faulty AC before a moving to Texas. Was told the high pressure hose was broken and needed to be replaced. AC stopped working 3/4 of the way through the drive, and a smell of urine would occasionally come through the AC. When I took it to a shop in Texas they told me the high pressure hose was leaking and I was low on freon, but it looked like the low pressure hose had been replaced. Turns out Fix Car Now replaced the wrong hose and I didn't realize it till enough of the new freon had leaked out and the AC stopped working.
When I contacted them about this I was refused a refund of my money. I was later told they would call me back after they contacted the owner and I never heard anything back.
Its a shame they wouldn't do the right thing and give me a refund. If they had they would have had a customer for life, which would have far out weighted the $400 or so refund.
Would not recommend this place. Go hear at your own risk.
Joe S.
Source: YELP
20/02/2013
FixCarNow is tops!
Jimmy was very clear about what kind of service my car needed, but never tried to push extra services. He helpfully explained the issues without being condescending, which is a thing I've encountered with other shops. Not being an engine wonk, I really appreciated this. The people at FixCarNow KNOW their cars.
They have a shuttle service too, so if the shop needs your car for several hours you can catch a ride home and have to waste the day reading old AutoWeek magazines.
M S.
Source: YELP
20/01/2013
Jimmy is the best! Our car was jerking hard whenever we shifted gears, and was not letting us accelerate. I took it to one mechanic who said it was just the tires slipping and charged me $50 for the check up. Of course, the same exact problem happened the next day. It was a Sunday so practically no one was open but fix car now. We called in and Jimmy said to bring it in for him to look at. We did, and he kept it for about 2 days just diagnosing the problem. Diagnosis was free, by the way.
It turns out the problem was pretty complicated and not a cheap part to fix, and Jimmy wanted to make sure it was for sure what he thought it was before making the repair. He even got on the phone with the dealer for my car to make sure he was right. The diagnosis was that it could be one or both of the throttle body and the on board computer. Jimmy said we should fix the throttle body first, since that was definitely faulty, and the cheaper of the two parts. Long story short, we agreed, he fixed, and it seems like everything is working great!
Also, Jimmy has loaner cars which he lets you drive for no extra charge. So glad we stumbled upon this place. We will be coming back for future maintenance.
C C.
Source: YELP
30/03/2012
The lady at the front is so friendly. But when it comes to the man running the place he was so rude to me without an excuse. And when he realized that I'm serious about fixing my car he suddenly switched to a good person.
Shahed K.
Source: YELP
30/01/2011
Originally from the East Coast, my family has been going to the same guy with our cars for about 9 years now. When I moved at the end of 08 to LA, the thought crossed my mind that I wouldn't have my "go to" anymore. Who would I be able to trust?
Since then I've been going to the dealership service department to get general maintenance done. However, I'd been hearing a screeching sound from my car and knew something was wrong. By Saturday night I knew I couldn't wait any longer to get the problem solved, but who is open to do car service on a Sunday? Thank goodness for these guys, who fit me in right away when I showed up at 8 am sharp Sunday morning and took care of my brakes within hours. I especially liked that they SHOWED me the problem on my car, instead of just explaining. Fair pricing and they even gave me a ride back home while they worked on it. Plus, for those who want to wait it out in the shop, there's a flat screen TV with tons of channels to keep you entertained. So grateful to finally have a go-to on the west coast!
Michelle R.
Source: YELP
09/04/2013
Went to FixCarNow today to have them look at my tire that needed to be repaired. Jimmy and his team were fantastic, the repaired it and had me out of there in 30 minutes. I also thought that I needed to have my brakes fixed but they took a look and said I was good to go. I appreciated their honesty, quality and efficiency.
Jimmy also gave me good advise about my lease return and possible repairs that would need to be done.
Most definitely will return. Thank you!
Erica A.
Source: YELP
14/03/2014
you will not find a better place than this!!!
the most honest, amazing repair shop!! and where else will they loan you a free rental car while yours is in the shop!!!
do, not go anywhere else, this is a terrific place! they take pride in what they do, are quick and will not try and get you to do things you do not need done!
chance is amazing - ask for him!
J R.
Source: YELP
25/07/2011
Great Place to get your car fixed, great mechanics, great prices. Better service the Santa Monica BMW and way less expensive.
Will certainly bring my 740i back when more service is needed
Ed S.
Source: YELP
25/10/2009
There are still honest mechanics out there...
Ok...I'm not normally one to give a lot of praise to mechanics I've worked with for various reasons. I have to say this is exactly what I expect my experience to be like.
Straight to the point. Doug the skilled mechanic that worked on my car went through every aspect of my repair, what happened, and how it needed to be fixed. I'm not an expert on cars, but I do know MY car, it's parts, and how things work. I was schooled in what my car needed repaired, and how long I had to get it done, and what to do to get it done. I will be back...even the pricing for the service was more than fair. Class act all the way!
Marlin E.
Source: YELP
07/04/2010
It started in March 2009 when I was told I needed front brake pads. From that point on, brakes were squeaking. Brought it back in and I was told I needed back brakes and rotor replaced. Brakes were screeching, squeaking and clunking. Brought it back in on a weekly basis right up until the beginning of August 2009. They could not figure out why my brakes were squeaking, screeching and clunking.
In that time period, I needed a new A/C compressor. They replaced the compressor, accumulator and orifice. The price I paid was for new parts. I found out the parts they were using for my car were refurbished parts. The compressor and brake pads etc had to be replaced. I mentioned to the owner that he should give his customers the choice of refurbished or new. Although I had refurbished I was charged for a new part. After inquiring about the cost I was told they have a mark-up. I understand that but they should not charge a customer a 100% mark-up!
I was back in February 2010, with the squeaky. screeching, clunking brakes to have an oil change. I was charged for the oil change and everything that goes with it. My oil filter was not replaced because according to the mechanic, I didn't need one. (I brought my car to another garage who in fact asked when was the last time I had my filter changed as it was extremely dirty.) Also, my A/C stopped working...blowing warm air. Fix Car Now hooked it up to the diagnostic machine which read nothing was wrong. The mechanic said it could be a small hole causing a slow leak in the hose. They would get me a price for a new hose which consists of a couple of hoses and call the next day. That was February 22, 2010. I called them 2 days later and they said they would call me back. I called back a week later and was put on hold. I called again and now they do not answer.
Since then, I went and got a second opinion. The pads they were using were the cheap one, semi-metallic, instead of ceramic. I am presently having my A/C diagnosed as to whether it really is the hose that needs replacing.
I have known the owner of Fix Car Now for 5 years and as a person he is great. The problem is that he only manages and does not do the work himself. There is one mechanic that works for him that does not believe in perfection but rather he likes to take short cuts. (This was told to me one of the days that my car was being worked on by another mechanic and that mechanic told me.) I brought this to the owners attention but nothing was done about it.
I no longer feel confident with any of their mechanics. Sometimes I feel as though the work was not done nor completed.
The garage advertises "No squeak brakes" but yet I am still squeaking! And my A/C is still blowing out warm air!
Not a very happy ex-customer not to mention all the money I spent to have to turn around and have the work redone even though I have a warranty with some of the parts and guarantee of Fix Car Now's work.
Frances S.
Source: YELP
02/07/2013
I think this will be my go-to spot for oil changes and repairs in my new 'hood. Great service, average prices. Just good, down-to-earth, friendly guys who are easy to communicate with and only (seem to) recommend what the car really needs. Will definitely be back.
Diana R.
Source: YELP
18/10/2010
I came in with a leaking radiator. No one else would
help me in such short notice. The mechanic ordered the
part right away. My car was done in 3 hours. I do appreciate
the fast service. Well, so far so good.....
Pam E.
Source: YELP
09/10/2012
You can trust your car with these guys! Jimmy, Troy & Chance are all superb at diagnosing what is essential to fix now vs. later, and they do a fantastic job. I have had everything done here....timing belt replaced, struts, tires, AC unit replaced, you name it, I have trusted them and have never been disappointed. Their customer service is top notch, and just as others have mentioned, bottom line is they are great at what they do, and trustworthy. To boot, they will give you the lowdown on cars that are consistently requiring more maintenance than others, so you make a smart choice on your next car purchase. Hands down, these guys are the best.
Andrea W.
Source: YELP
01/10/2014
I went to this place about 9 months ago, however did not have a Yelp account. I have always remembered how great they treated me, so I guess a good review is better late than never. It's so nice to know that I can rely on trustworthy, accurate service at this place! I had a terrible experience at my dealership and was completely taken advantage of. My car was making a terrible noise, however after a few hours stopped making the noise. I wanted to get this checked out. According to the dealership, I was told my car would need $1000 worth of repairs. They seemed very suspicious and sleazy, so I wanted to get a second opinion. New to LA, as well as being a young girl, I wanted to make sure to find an honest mechanic that would take advantage of my compete lack of knowledge about cars. After reading all their positive Yelp reviews, I took my car to FixCarNow West LA. I was able to make an appointment right away. After they were done evaluating my car, the owner took me into the garage where he explained/showed me exactly what had caused the noise. It turns out there were no repairs needed. They also did an entire overall look at my car, refilling my washer fluid, checking tire pressures, etc. They did not charge me a thing and said if for some reason I started to hear the same noise again, or in any way felt uncomfortable or unsafe in my car to call them right away and they would take another look at it. I never heard the noise again, and my car has been running fine ever since. I appreciate the owner's honesty and kindness towards me, and I cannot have been happier with my experience at this place. Sorry my review is so delayed, but I figure, good and honest customer service never expires!
K J.
Source: YELP
07/07/2012
Wonderful customer service. I came in with a Groupon on a Saturday morning and they were so helpful and friendly and got my car in right away. They also didn't try to add in other services or fix anything that I didn't come in to have fixed like other places might. They even filled my tires with air before I took off. Great overall experience here!
Alexis H.
Source: YELP
27/09/2012
I Love these guys! They are the Best! They are such great mechanics but they are also two of the kindest, most honest guys you'll find in this business. They are also hysterical and just fun guys to be around which makes the experience of taking your car in to get repaired actually a PLEASANT one! I'm not sure anyone can say that about taking their car in to the mechanic but it is really true with these guys:-) They have great people working for them too so everyone there makes your whole experience a positive one...Cricket works in the office and I love her too. She is super sweet and easy to talk to. Troy has worked on our cars a couple of times and always does nice work.
I've been in LA for about 4 years now and found them a couple of years ago. These are my GO TO guys because they are the most trustworthy mechanics I've ever encountered. Before finding them I had some pretty awful experiences with random mechanics around LA. I always buy used cars so needless to say my cars require a lot of upkeep. It's SO important to have a place you can go to where you can truly TRUST the work they are doing on your car and that it is a fair price for what is being done. I am a woman and more often than not, past mechanics would try to "pull one over on me" or strong arm me into doing something to my car that didn't really need to be done, assuming I had no idea what they were talking about. They'd talk in circles using crazy "Car Jargon" to confuse me and try to get me to repair a part of my car that was totally fine.
I am SO LUCKY I found these guys! I first found them when they were kind enough to look at a used car I was interested in buying and gave me the recommendation NOT to buy it because it wasn't going to be a reliable car. I later had them look at the used car that I ended up buying after their recommendation to go ahead and get it. Since then, they have worked on that car and that of my fiance's many times. Their work is OUTSTANDING - truly the best you will get in this business. As a woman they never talk in circles, hoping to confuse me so they can work on a part of my car that doesn't need work. They are always direct and clear, speaking in terms the layman will understand, about what needs to be done to my car, how long it will take and how much it will cost me! They are super honest and that counts for a TON in my book! What's even more awesome is that when I have to get my car fixed and they will need it for a day or so, they always give me a free loaner car to use!!! What other mechanic will do that?!!!
Bottom line: Chance and Jimmy are two of the most honest, skilled and fair mechanics out there. You will be so happy you trusted them with your vehicle!!!
Colleen K.
Source: YELP
01/03/2012
I was greatly overcharged here. Good customer service but the parts and labor far exceeded other nearby shops.
IMO, always get a second opinion when using this shop.
I even caught some attitude when I asked them to keep my old parts. So, I guess the customer service was very okay, not good.
west side g.
Source: YELP
22/04/2010
I don't care what you say, Chance and his crew rock.
It's really pretty hard to find someone that's:
1) open 7 days a week
2) honest
3) uses factory parts, and not cheap crap
4) not outrageously expensive like dealers
But they accomplish it, somehow.
Have taken three or so cars here, all with no problems.
There's no BS bureaucracy -- just Chance (mechanic himseld) and his team, and he's always there, just like the way a small honest shop should be. I'm just so lucky I live so close to them.
Last time I was there, Chance was talking about some retirement nonsense. Nooooo! We need you!
Tyler P.
Source: YELP
07/09/2013
Great work, terrific prices, genuinely nice staff, open Sundays, WIFI while you wait - what more can I say! Highly recommend FixCarNow West l.A.
Chris V.
Source: YELP
03/03/2009
Sorry to say this, but I didn't really have the best experience. While the customer service was good in that they are willing to pick you up and even offer services to drive to your location to do basic care maintenance and repair, the actual repair wasn't so good for emissions repair. I paid $95 and only got the Timing set worked on only. It would have cost $200 something more in labor to get a full service emissions repair to ensure I past the smog test.
When I brought it back to the smog test place at Overland Smog Center, I not only failed it again but the guy said I was overcharged and his recommendation to check the EGR Circuit for cleaning was ignored. Instead of bringing it back to Fix car now and pay the extra $200 in labor, the Overland Smog Center was able to have the EGR circuit fixed for much less than the $95 dollars I initially paid.
Perhaps the other services at Fix Car Now may be better, but for smog emissions repair, it didn't get the job done. Perhaps for others it could be different
jesse e.
Source: YELP
14/05/2012
Troy was very pleasant took my car in and checked it. Didn't comeback to me with a bunch of "suggested repairs" just what I needed. Ordered the parts and started work as soon as they got them. Told me exactly how much it was going to cost upfront. Fixed it in thirty minutes an I was on my way. Definitely will go back.
Bert R.
Source: YELP
03/12/2013
be aware of these crooks!! i took my car because it was overheating, they diagnosed my car and said that the thermostat was causing the problem, we agreed over a price (which i found out later from experts that it was too inflated), the job was suppose to take no more than 2 hours , at the end day someone called to say we installed your thermostat , but your car is still heating up, we have to check the fan tomorrow .. the fan could be checked in 5 min by leaving engine on and should have been done first before installing any thermostat. so to make story short, i paid the full price for getting my car back exactly the way i dropped it the day before.
Salah E.
Source: YELP
01/06/2011
So, I've been meaning to write this review for awhile. I was absolutely blown away by the customer service at this place.
I came in with coolant leaking like no other!! It was the first time since not having a boyfriend that i had take care of car stuff all by myself, and im not gonna lie.. I was scared, nervous, and felt that i was guaranteed to get ripped off somewhere...
When I first came in Chance (the manager) and his mechanics thought it was a bad hose, but when they went to fix it, it was the intake manifold gasket.. Yikes!?!! Chance genuinely looked sad for me, which i appreciated because i assume most mechanics would be excited and see dollar signs..
I brought in a few days later, and still sure i was going to get ripped off (although he had been nothing but nice) i gave him a bottom line about what i was willing to pay.. Well not only did he stick to my bottom line, He also gave me a free oil change!!
It has been a month and my car is still running great!!
THis is for sure my go to mechanic now, and i am really grateful I found such an honest, straightforward place.!
Jes G.
Source: YELP
03/04/2012
Fix Car Now on Motor is great! My car was making a terrifying noise, so I had to find a place close to my work to get it fixed fast. I tried to remember the name of the place I'd gone to a year before for a different car issue, but I couldn't remember the name. So, per a coworker's recommendation, I went here. Come to find out, it was actually the place I'd been the year before that I couldn't remember! They replaced my brake pads in less than an hour so I could get to work on time, and they did a great job. No more noise! And they charged me a really fair rate. I will be back for sure!
Abbey C.
Source: YELP
27/04/2009
I've been here twice and had great experiences both times. The first time my car needed some cosmetic surgery... a new passenger side mirror, a new headlight, and the glove compartment had been falling out. Chance, the owner, was really friendly and was really upfront about what my options were and how much it would cost. It turned out that he couldn't get a new mirror from the manufacturer, so he had to order it from somewhere else, which was more expensive. He asked my permission before he made the order. The glove compartment was repaired free of charge.
The second time I visited it was because the other headlight had gone out. Chance wasn't there but one of the mechanics interrupted his lunch break to change the bulb while I stood there. I was in and out in less than ten minutes, and the cost was a good $10 cheaper than what the guys at EZ Lube had wanted to charge me. I will definitely be back.
Anna B.
Source: YELP
18/02/2013
I would like to recommend this place to anyone who hates going to car repair places, and/or just doesn't know where to go, or who you can trust. It's hard to find any business let alone a car repair shop that is 100% customer service oriented, for real. I was so surprised to be greeted by Jimmy, one of the owners, who was genuinely kind, and caring, not to mention understanding when i told him my 'story'...taking your car in to get fixed, at least for me, is about as fun as going to the dentist, but as soon as i got to FCN, i realized it was going to be a different experience. Jimmy gave me a quick preliminary 'diagnosis' on my car door situation, and an initial quote, letting me know they would have to take it apart first to see what would be needed. So a few hours later i am told it would still take more time to get to the bottom of it, meanwhile, they gave me a loaner car, which was totally great, so i was able to get to work, without having to find a ride. They ended up finishing the work that day, and charged me the initial amount quoted. The door was fixed for a very reasonable price, and the whole interaction from start to finish could not have been better. This is what real service is supposed to look and feel like. Thanks FCN, i will definitely be back.
Olivia L.
Source: YELP
12/07/2012
This was one of the most troubling service experiences I've had in a very long time. Though everyone started out friendly, the manager, Chance, and the Audi mechanic were rude, unapologetic, and mean once they realized they had done something wrong.
I brought my car in for a repeat and unresolved series of check engine codes. They assured me they could fix them. I showed them a stack of previous diagnostics and Audi warranty letters and said EXPLICITLY do NOT do any work that would fall under these warranties as Audi will do them for free. When I called to check on my car, they mentioned what they found and, even as a lay person, I said -- that sounds like one of the warranty items. Is is under warranty? No, they assured me. Are you sure? I asked again. No, it's not. So I authorized them to do the work. Low and behold, after calling Audi later in the day with some suspicion, the work IS under warranty. Originally Chance then agreed that it was his fault and he would cover the costs, but backed out when I called back to tell them not to do any further work. He said I should take this up with the mechanic when I went to pick up my car. That conversation was decidedly unpleasant. He had missed that piece of paper, no he did not and would not have checked to see if it was under warranty even though I, the customer, mentioned it numerous times and TRUSTED them to tell me if it was or was not, and -- finally -- he would no longer talk to me about my car because our relationship was over (his words).
Ultimately I had to pay $350 for work I would have gotten for free at the dealer with curt, unaccommodating, and unpleasant service.
dbl L.
Source: YELP
23/05/2011
Came in to get a used car I was checking out looked at. It only took an hour and they gave me some good honest advice. I'm used to mechanics being shady but the business plan here seems to be maintain a good reputation and solid customer base.
Nice building as well.
Allen T.
Source: YELP
16/09/2012
Well, shoot. These peeps are great. I took my car to get checked out before I drove back to Austin for school. I have a 1998 Subaru, so rarely is it ever as simple as getting an oil change and rolling out. I dropped my car off in the morning and went back to pick it up knowing something was wrong. Naturally the timing belt was super worn and need to be replaced. I knew it was going to be costly, but I also knew it had to be done. The price was a little high, but considering I was leaving in a couple days to head back to Austin, I just needed it done and I needed it done well. My car has been running so much better ever since. Also, the mere sight of Troy makes you go weak in the knees so its a tad bit easier to cope with the cost. :)
Bri N.
Source: YELP
26/01/2011
We have been taking our cars here for awhile now and we have been nothing but HAPPY! From oil changes to getting our transmission fixed, Chance has always been honest with us about what would be the best option & how much its going to cost. We have never had any issues with the service. Excellent customer service & always a positive experience! If your looking for good mechanics and quality work, this is the place to go!
Heather S.
Source: YELP
09/05/2009
Searched on Yelp to find somewhere local to get my oil changed. There weren't any places with a lot of reviews so I took a chance on this one.
Now all I was doing was getting an oil change, but it was a very good experience. We are all worried about/prepared to be annoyed by either:
a) Getting a Sell - "You see, it looks like your carborator fan has come loose from the spark plug switch. So we're going to have remove the engine casing and replace it with monkey stirrups. That's gonna be $400."
b) Getting The Suck - you drive away thinking you got what you asked for and are all good, except they didn't put something back together right or have without telling you removed the engine casing and replaced it with monkey stirrups. Which will cost you $400 to get fixed.
Chance, who is the owner, was there. He was friendly and made sure I got taken care of quickly. He explained everything, and even though it turrned out to be $5 more than I thought, the explanation made sense and turns out to be right (my car does use a more expensive oil).
So I am definitely going back again, and if something serious did happen to my car, I would give them a shot for that, too.
Andrew K.
Source: YELP
02/05/2010
I've been going here for a while, this place is amazing! I never feel like I'm getting taken advantage of and these guys are really really really honest. The best part is that they aren't over priced either and really really reasonable. I dont know how it could get any better, foot massage? But seriously this place is really good oh and THEY SERVICE HYBRIDS!!! which was great since I thought that I'd have to go to the dealer. Dropped my car off on a saturday at 2 and my car was ready by 5:30 fast and easy!
Jason C.
Source: YELP
24/04/2010
Just got our car back from here for an oil change and had a great experience! A wonderful neighborhood business - waayyyyy better than jiffy lube/EZ lube!
A E.
Source: YELP
01/06/2010
One thing that I can say about FixCarNow is that they are honest and have good intentions.
They were unable to fix my car but was honest about it.
I gave them a 3 because they were not able to fully resolve my issue plus I am
being nice.
Had they resolved my issue I would have given them a 4 or 5.
LL. J.
Source: YELP
03/02/2010
I've been here twice for a couple minor things and have had great service both times. You can tell the 2 owners really care about the customers. With so many shit mechanics, it's nice to find people that care.
sloe j.
Source: YELP
14/05/2009
This place should change its name to FIX CAR NEVER! It would be hard to imagine a worse run business than this......a multitude of sins including: misleading advertising, shoddy work, a surly and ill tempered owner, estimates and deadlines meant only in jest, and a general attitude that "the customer is always wrong".....it took them three tries and a total of three weeks to repair a simple oil leak.....at the end of this process the car still leaked oil....and they refused to pay for the four quarts of oil that leaked out after they supposedly fixed the leak the first time. Don't believe the sign about "free loaner cars". They have one old beat up loaner vehicle, which even Rent a Wreck would have second thoughts about and you better not complain or the owner will say "Take the Bus"! There's no way I would ever go back there again.
B L.
Source: YELP
21/01/2013
I never have the time or even want to bother to log on and give people bad reviews, but this one is necessary. Terrible customer service, skeptical about the source of the other great reviews. Don't trust Jimmy with your car if you care to get your car serviced right. Too much ego, and instead of solving the problem, he would rather make excuses and try to make you think it is your fault. A quality such as that only limits the profitability and morale of a business. I feel sorry for the other employees who actually work there. In short, just be wary that this place will tell you that you need something when you really don't. I spent roughly $500 here, and still didn't get the problem solved. and if you still want to try going there, just make sure you know who is actually going to touch your car. I then took my car to another mechanic who had also heard from other customers that FixCarNow West LA misdiagnoses cars (probably why it's free) and they actually often work to repair the work done there. I was really hoping this place would live up to the reviews, but I was really disappointed. If you are going to spend your hard earned money on servicing your car, why not spend it somewhere that deserves it?
KY R.
Source: YELP
16/02/2010
The guys at FixCarNow helped me out a lot this weekend. Excellent, efficient service. Honest. Decent prices.
My regular mechanic was closed, so I called Jimmy (co-owner with Chance) on a SUNDAY morning, during a holiday weekend, and told him what I thought was wrong with my classic, American car (needed a new alternator and serpentine belt). We talked about the parts he would need, and he told me bring the car in so he could have a look.
When I showed up, he and his mechanic, Doug, checked out the car, gave me a preliminary estimate, and told me they would try to get the job done by the end of the day. They also offered me a loaner car (it wasn't pretty, but it ran). I was in and out in 20 minutes - very efficient.
Five hours later, Jimmy called to tell me the job was done. As it was late in the day, he even waited a few minutes past 5pm to allow me to pick up the car. That's awesome customer service.
As a car guy, I know their prices were a touch high for a small shop - but they did give me a loaner car, and they used good quality, new (not remanufactured) parts. They also offer a warranty on both their parts AND their labor, which is comforting.
Having lived in LA for close to a decade, I'm glad to have found an honest, no-bs shop for minor repairs. Jimmy and Doug seem like excellent dudes, and I would recommend FixCarNow to anyone.
Tremor T.
Source: YELP
30/04/2010
I put off major repairs for over a year because every quote I got was so expensive. When I moved to LA and called Fix Car Now by chance, not only did I get my timing belt and alternator fixed for half the cost of any other sketch mechanic, but the owner, Chance, gave me incredible advice on maintaining my car and has become a trusted mechanic. Their mechanics are paid hourly, which explains the amazing prices. Because they're honest, Fix Car Now has an incredibly loyal following (and I refer everyone I know to them for ANYTHING). It's SO hard to find an honest and fairly priced mechanic- don't even waste time with anyone else! Go straight to Chance!
farrah w.
Source: YELP
31/01/2012
I've been to Fix Car Now several times for service on my 04 Civic. Timing belt, tires, oil changes, O2 sensor failure -- all resolved without issue. One time, they accidentally poked a hole in my tire, but they repaired it free of charge. I've had nothing but good experiences here. Their prices aren't very low, but you get what you pay for. Glad to have found this place.
Thomas W.
Source: YELP
24/09/2011
This place is the best. They're honest and get the job done at a reasonable price. They are not concerned with making an extra buck. What other place would change the oil and then say "everything else is perfect" ?? none. Every other place would try to throw on a bunch of stuff that you don't really need. I would trust them with anything, and this is coming from a person who always paid way more for the dealer just to know it was fixed well (which isn't necessarily the case). Yay FixCarNow!
Catherine P.
Source: YELP
23/05/2011
I came into Fix Car Now because my car wasn't starting. The mechanics checked out my problem immediately and even fixed it for free, since it turned out to only be a loose wire. Every one seemed nice, professional, and efficient. I will definitely bring my car back here if when it needs more work, especially since they are open all weekend.
Allison R.
Source: YELP
31/08/2011
When i first went to Fix car now i met Jimmy, one of the owners, he took care of me first, such a great guy! he was very nice, chill , informative and had great customer service. I need an oil change and information about replacing my timing belt. not only did he give me info bout my timing belt but suggested other things i should do to keep my car running in the great shape it has been. i've taken my car to other places and they didnt even bother to tell me, or show the things jimmy did, so thank god for him. He's very understanding, i told him my financial situation because replacing timing belts isn't the cheapest thing to have to deal with. He worked with me and helped me out big time. The next week i took my car in to do the replacements it needed and thats when i met Chance, the other owner. He got my car done faster than the expected time. chance took care me very well too. His customer service and genuineness made me feel like i'm in great hands. i'm very greatful for them. Both owners are great guys running a respected and honest shop. Thank you everyone at Fix car now.
kyle r.
Source: YELP
14/11/2010
Had my alternator replaced here. Its too early to tell how well the service was done, but the customer service provided by Chance and employees was very satisfactory.
Budz D.
Source: YELP
28/12/2011
Finding an honest and trust wo...
Finding an honest and trust worthy auto repair shop is like finding a needle in a hay stack. Well I found it with this place. They have consistently gone the extra mile to diagnose and solve my vehicle problems and they have always been reasonable with their pricing. This is one of those shops that I will be taking my car to for years and years. Whenever I have a problem or need service, I know these guys will take care of me. If I could give them 10 stars I would!
devonmayers10
Source: YPAGE
19/12/2011
My check engine light went on ...
My check engine light went on last week. I went to Midas. They wanted to charge me $70 for a diagnostic. I went home and searched for other options. I brought my car into Fix Now Car and was nothing for the diagnostic, explained the three codes in detail, showed corrosion on my battery. They fixed the problem that same afternoon so I could get on my way.
bonnet_blueeyes
Source: YPAGE
28/11/2011
Great service, Thanks ...
Great service, Thanks !
kellietours
Source: YPAGE
18/11/2011
I went to Fix Car Now based on...
I went to Fix Car Now based on a suggestion from a coworker. They were professional and very easy to work with. My car was done quickly though it came back with a scratch that wasn't there when I dropped it off (hence only 4 stars). However, the guy that "checked in" my car was honest and admitted the scratch was not there so they kept it an extra day and fixed the scratch. It would have been so easy for them to say the scratch was not caused by them, but they did not. They did the right thing and admitted to the fault. I am grateful to have such an honest car repair place nearby.
sirsamthe1st
Source: YPAGE
04/11/2011
Fix Car Now is just about the ...
Fix Car Now is just about the only place I can take our car. I trust them, and know they aren't looking for other things to tell me my car needs. They were especially great with some mechanical issues I had, and repaired the breaks on my car, no up charge and friendly great service!!! 100 percent wouldn't go anywhere else!
hotboy
Source: YPAGE
26/07/2016
Straight forward, fair and took the time to discuss my car issues. Nice guys to work with. If you wait for your service to be done you will observe happy fellow customers. P.s. dog friendly!
Jacqueline O
Source: GPLAC
27/07/2016
These guys are absolutely the best. My family has four Honda and we've all been going there since 2002. These are the most honest people you will ever meet. If you have a Honda don't go anywhere else; I used to drive to drive in from the valley just to see them
John Holub
Source: GPLAC
04/08/2016
Took a day longer than expected. Had no loaner cars so we had to keep renting for the extra day. Come to find out a month later someplace else after thinking hey, you know, these brakes don't actually feel much better-- they only replaced the front brakes and rotors, and the back were metal-on-metal. Thanks guys! Luckily for you, my husband wasn't injured.
Erin Cleary
Source: GPLAC
07/03/2016
Wonderful, very friendly shop - always knowledgeable. It's difficult for a woman to be taken seriously, and feel like a welcomed customer in a car shop - but never here! Here your car a very well taken care of, and you'll always get first rate service no matter who you are!
Golden Lab
Source: GPLAC
04/12/2015
I relocated to a new neighborhood and tryed another closer mechanic after having spent over $3k in less than 2 years at fix car now. I realized with the new bill that they r an absolute rip off. Bmw front brakes + oil change job I paid them $850. New mechanic same job 2 years later $420. In addition they found a series of wrong things $850 went up to $1,100. Each single time I went there for a simple oil change I never walked away with a bill that was less than $700.
Edo Brizio
Source: GPLAC
21/10/2011
Took a chance
I took a chance on a shop I was not familiar with. Fix Car Now team ordered and received the part to my car in one afternoon and had my car repaired in 45 minutes! My local mechanic would have charged me nearly twice the price for the…
senorrodriguez
Source: CSEAR
21/10/2011
Good service
Fix Car Now had my car done in less than 2 hours and I am so happy with the outcome of it. It was cheep and it was good service!
tomasitakindle
Source: CSEAR
04/11/2011
No issues
Fix Car Now is just about the only place I can take our car. I trust them, and know they aren't looking for other things to tell me my car needs. They were especially great with some mechanical issues I had, and repaired the breaks on my…
hotboy2cali
Source: CSEAR
14/11/2011
The wonders of eavesdroppping!
I was in desperate need of a car repair shop, so when I overheard coworkers talking about Fix Car Now, I decided to try my luck. The shop is right down the street from my office so I left my car there on my lunch break. They were able to…
tristanvaldez87
Source: CSEAR
18/11/2011
Honest
I went to Fix Car Now based on a suggestion from a coworker. They were professional and very easy to work with. My car was done quickly though it came back with a scratch that wasn't there when I dropped it off (hence only 4 stars).…
sirsamthe1st
Source: CSEAR
28/11/2011
Great service, Thanks!
Great service, Thanks!
kellietours
Source: CSEAR
20/10/2011
I'll be back
I will be coming back to Fix Car Now West. They hooked me up and fixed my car with no problems at all.
norstarrysky
Source: CSEAR
20/10/2011
New
My car runs as if it were brand new. Thanks for your fast service and good prices. If I need you again in the future I will be back!
jalowr
Source: CSEAR
19/12/2011
Great!
My check engine light went on last week. I went to Midas. They wanted to charge me $70 for a diagnostic. I went home and searched for other options. I brought my car into Fix Now Car and was nothing for the diagnostic, explained the three…
bonnetblueeyes
Source: CSEAR
28/12/2011
trust worthy auto repair shop
Finding an honest and trust worthy auto repair shop is like finding a needle in a hay stack. Well I found it with this place. They have consistently gone the extra mile to diagnose and solve my vehicle problems and they have always been…
devonmayers10
Source: CSEAR
17/03/2012
There only good for an oil change
I saw the high ratings on yelp so I tried Fix car now. What a mistake. I had a check engine light on. They gave me the recommendations to fix the car. So I paid my money and happily drove off only to drive it back there within 2 weeks.…
pictureme55
Source: CSEAR
20/10/2011
2 Hours
Fixed my car in about 2 hours at the price the had originally quoted. Glad that some people still stick to their word and don't over charge you! Thanks.
Jeuron D
Source: INPAG
20/10/2011
Fast
Thank you very much for fixing my car so fast. If it weren't for you guys my kids wouldn't have been able to go Disney World on vacation! By the way, we all had a blast. Thank you again =0)!
babysitter s
Source: INPAG
21/10/2011
New
My car runs as if it were brand new. Thanks for your fast service and good prices. If I need you again in the future I will be back!
jacob l
Source: INPAG
21/10/2011
I'll be back
I will be coming back to Fix Car Now West. They hooked me up and fixed my car with no problems at all.
norma s
Source: INPAG
22/10/2011
Took a chance
I took a chance on a shop I was not familiar with. Fix Car Now team ordered and received the part to my car in one afternoon and had my car repaired in 45 minutes! My local mechanic would have charged me nearly twice the price for the…
senor r
Source: INPAG
22/10/2011
Good service
Fix Car Now had my car done in less than 2 hours and I am so happy with the outcome of it. It was cheep and it was good service!
tomasita k
Source: INPAG
05/11/2011
No issues
Fix Car Now is just about the only place I can take our car. I trust them, and know they aren't looking for other things to tell me my car needs. They were especially great with some mechanical issues I had, and repaired the breaks on my…
hotboy c
Source: INPAG
15/11/2011
The wonders of eavesdroppping!
I was in desperate need of a car repair shop, so when I overheard coworkers talking about Fix Car Now, I decided to try my luck. The shop is right down the street from my office so I left my car there on my lunch break. They were able to…
tristan v
Source: INPAG
19/11/2011
Honest
I went to Fix Car Now based on a suggestion from a coworker. They were professional and very easy to work with. My car was done quickly though it came back with a scratch that wasn't there when I dropped it off (hence only 4 stars).…
sam s
Source: INPAG
29/11/2011
Great service, Thanks!
Great service, Thanks !
Kellie T
Source: INPAG
20/12/2011
Great!
My check engine light went on last week. I went to Midas. They wanted to charge me $70 for a diagnostic. I went home and searched for other options. I brought my car into Fix Now Car and was nothing for the diagnostic, explained the three…
bonnet b
Source: INPAG
29/12/2011
trust worthy auto repair shop
Finding an honest and trust worthy auto repair shop is like finding a needle in a hay stack. Well I found it with this place. They have consistently gone the extra mile to diagnose and solve my vehicle problems and they have always been…
Devon M
Source: INPAG
03/09/2011
nice, friendly, mechanics
My brakes started making a horrible noise and I started to get really, really anxious, I work near Fix Car Now and always walked past it on lunch and breaks- someone always said hello to me and they seemed busy enough to be trustworthy,…
kial k
Source: INPAG
11/09/2011
reasonable prices.
very nice, knowledgeable and reasonable prices. .
tracy d
Source: INPAG
29/09/2011
Car was fixed in a timely manner
Came in with a strange clicking sound in my car, I was given a loaner car so that I could still go to work. Car was fixed in a timely manner, everyone was so friendly, the prices were very reasonable. I love that this place is within…
norman q
Source: INPAG
29/09/2011
so they treat you (and your car) right.
How many mechanics shops can a woman walk into and NOT FEEL like she's about to get ripped off? Only one as far as I know.... this one! Fair pricing, honest work, excellent communication and general all-around awesomeness, they clearly…
brooke b
Source: INPAG
08/10/2011
Loved them!
I had a broken tail light and my boyfriend referred me to this location. They were super fast, thorough, and even did a complete check of my car, finding some pretty major things that needed fixing in my car's old age. They were great and…
tink b
Source: INPAG
19/10/2011
Pleased
Very pleased with the service I have had with my car. They provided me with a loner car until my cal was all done. Fix Car Now is the best!
hunter h
Source: INPAG
19/10/2011
The best
Jimmy was the best auto shop owner guy that I've ever dealt with. I've always been a jeep driver and anytime there is anything wrong with my jeep I take to to Fix Car Now West. I would recommend him to anyone!
sydney u
Source: INPAG
02/06/2009
Everything went great, the tires got delayed a bit but I was always kept well informed as to the status of the project and the delay wasn't fixcarnow's fault anyway. Ever since I found you guys I have brought all my work to you, and sent…
EthenA
Source: DFORC
17/11/2011
Joe was fantastic, profession and complete. Worked on my AudiQ7, replaced the brakes and never had to deal with the dealership! Perfect way to have a car worked on.
DavidT
Source: DFORC
18/11/2011
After so many issues with other mechanics, I am so happy that I found these guys. I won't go anywhere else. I'm letting my friends now this too.
JustinS
Source: DFORC
19/11/2011
Jimmy and Chance (and Cricket too!) are the best! I work in the Century City area, so they will take me to and from my office, or I can even just go to the office and they get my car (they have a service space at our building anyway). They…
LeslieR
Source: DFORC
23/11/2011
hello, I am so pleased with the service. More so pleased with Jo who works at the Century Pk East 2029 tower. He was so nice and my car has never felt better to drive. Thank you so much for your service. - Kaylan Dubrovich
KaylanD
Source: DFORC
03/12/2011
I was extremely pleased with the technician. He was knowledgeable and checked my car for other things it might need. It does need new tires and shocks, but instead of just telling me that he took me to my car and showed me the tires and…
KellyC
Source: DFORC
19/12/2011
They are always helpful and responsive at Fix Car Now. Jimmy worked with me to get a loaner car, explained what needed to be done in a detailed manner, and had the car done on time. What more could you ask?
JenniferR
Source: DFORC
13/02/2011
I took my truck back in because the brake pedal was feeling kind of soft. I had previously had a lot of brake work done here and was concerned that the pedal was feeling soft. They took a look at it and found that they just needed a slight…
JeffH
Source: DFORC
25/02/2011
prompt, effortless experience Thank you
GaryB
Source: DFORC
24/11/2014
rebuilt my Saturn transmission and replaced my broke side mirror in about a week even though parts are hard to find. The free loaner car was nice to have for that week. I will use them again
SusanC
Source: DFORC
26/11/2014
I brought my 98 F150 in for failed brakes. They were fixed the same day. Awesome! But I had to bring it back because they quit working. Got me right in. no additional cost. Great! Brakes are not working correctly. They are sticky/grabby…
SteveB
Source: DFORC
02/03/2011
The repairs were done quickly: fixing the alternator and changing belts. However, both jobs needed subsequent corrections. The battery connection was loose and had to be tightened later; the belts were squealing and needed to be adjusted.
Anonymous
Source: DFORC
11/03/2011
FixCarNow is an automotive service spot specifically designed for people who work and/or are busy. They have multiple locations. I went to the Century City, CA location at 2049 Century Park East. You can drop off your car and go…
Carol Lee
Source: DFORC
22/12/2008
It's hard to find a trustworthy auto repair shop, but these people are the real deal. They explained everything that needed to be done and really went out of their way to make my experience better. Courteous, professional and friendly. The…
CelesteG
Source: DFORC
13/03/2011
Nice guys, willing to help and also explain services w/out trying to sell what you don't need.
Anonymous
Source: DFORC
16/03/2011
Wouldn't bring my car anywhere else. The friendly folks at Fix Car Now even gave me a ride to work when I brought my car in for a routine 10,000 mile service.
ErinF
Source: DFORC
20/12/2011
you guys you are the best and may the good Lord continue to bless your business and all that you put your hands on. Kathryn kisakye
KathrynK
Source: DFORC
21/12/2011
Awesome place to get your car fixed right away. I though I had a brake problem, turned out I have a transmission problem. Owner knows what he's doing so really good place to go to.
CarlosR
Source: DFORC
30/12/2011
I started using Fix Car Now for simple oil changes as they had a mobile unit in my office building (how convenient, right?); however I have found that their knowledge of automobiles, parts and repairs is more than any other repair shop I…
TeriA
Source: DFORC
11/01/2012
Your mechanics at the mobile location on Century Park East are thurough, professional and very helpful. They make me confident in their work and my car.
CarolC
Source: DFORC
18/01/2012
I would only trust Fix Car Now to take care of my vehicle. It's so hard to find mechanics you can trust, so when I found Jimmy and Chance to be the most trustworthy I was hooked. I would recommend Fix Car Now for any type of vehicle...you…
BonnieM
Source: DFORC
19/01/2012
first time visit and although I didn't have service performed, will definitely will be back if and when necessary. Very friendly and eager to help. It's awesome that they're open on Sundays!
Anonymous
Source: DFORC
26/01/2012
Always consistently excellent and honest hardworking great service. Thank you for fixing my old car for all these years. I appreciate it!
RosendaM
Source: DFORC
26/01/2012
Can't say enough good things about Fix Car Now West LA! Got my truck in last minute and had all the work done (plus extra late minute additions) over the weekend. Fast, Fair, and all around Great People! John B
JohnB
Source: DFORC
30/01/2012
Dropped my truck of for a brake inspection - they were squeeking - also requested an oil change - called me with the results of the inspection and were very good with letting me know what needed to be completed
CindyV
Source: DFORC
01/02/2012
Not only did he give a fair price on the work that had to be done, and completed the work ahead of time, he also stayed in touch and gave me updates. He took great care of me and my car, and i never felt like i was getting shafted. He also…
FrankJ
Source: DFORC
03/02/2012
I'm new to the LA area and had no idea where to get my Volkswagen Golf serviced. My car was having internal electrical and oxygenation problems and the Santa Monica VW dealership was backlogged for 5 days (not to mention rude on the…
AlexW
Source: DFORC
17/03/2011
This is the second time I have had the need to use your services and both times I was completely satisfied. Chase (sp)was very helpful and personable and I left with a feeling of full confidence that the job would get done…
MarleneC
Source: DFORC
18/03/2011
Always great service from Chance. Thanks so much!
AndreaM
Source: DFORC
26/03/2011
I went to Fix Car Now in West LA with a squeak in my steering every time I turned the wheel. They fixed that problem by replacing 3 tie rod ends and did an alignment. They charged me $526. I left thinking all was well and when I got home a…
Scott C
Source: DFORC
27/03/2011
I was still under warranty from fixing my fuel pump in December and Chance and everyone at the motor/palms Fixcarnow never even insinuated that I would have to pay or anything. Everyone was really nice and strait forward. Offered a loaner…
RyanC
Source: DFORC
01/04/2011
People very friendly, seemed very capable.
TimothyO
Source: DFORC
05/04/2011
Timely and friendly service, done on very short notice, at an affordable price.
Anonymous
Source: DFORC
08/04/2011
I took my car in today for the first time. I saw the brochure posted in my office building. So I figured I would get my oil changed. I am glad I did. I met this guy from New York who said it was his first day. Well I wish all sales men …
Cynthia
Source: DFORC
15/04/2011
My BWM X5's A/C was not working properly so I took the car in. The problem was resolved and I am now happy to report that the A/C is blowing out cold air out of the vents. The repair was not cheap but that was largely due to the BWM…
JamesC
Source: DFORC
07/02/2012
Any time I have a problem, Fix Car Now is always there for me! Fast and efficient per usual. I wouldn't go anywhere else!
Lisa & RobertH
Source: DFORC
08/02/2012
Bought my groupon deal and totally forgot to make an appointment before coming in. They however, accommodated me and got my oil changed under 25 mins; now my baby is running like new. Fast and friendly, I'll definitely be back..........i…
AndrewF
Source: DFORC
22/04/2011
I went to Fix Car Now in West LA with a squeak in my steering every time I turned the wheel. They fixed that problem by replacing 3 tie rod ends and did an alignment. They charged me $526. I left thinking all was well and when I got home a…
ScottC
Source: DFORC
08/02/2012
My Mercedes required new brake pads and rotors. The quote from the dealership was approximately $200 more than Fix Car who also provided me with a free loaner. The service was done on time and per the price quotes and the ownership and…
ScottA
Source: DFORC
08/02/2012
I'll definitely use your services again. Joe was very professional and helpful. Thank you, Rose
RoseF
Source: DFORC
01/05/2011
Love this place and the great customer service and follow through.
Anonymous
Source: DFORC
07/05/2011
The service was quick, the people were great & the price was fare. Thank you & you will see me again! I appreciate a place that doesn't view women as an easy dollar. Thanks.
JudalonS
Source: DFORC
18/03/2011
Doug was great. Explained everything very well so I could understand what was wrong with my car. Best car facility I've ever been to.
DemetriusJ
Source: DFORC
23/03/2011
Knowledgeable, friendly, accommodating and HONEST. No gouging here!
Anonymous
Source: DFORC
26/03/2011
Very prompt and professional
EdwardS
Source: DFORC
29/03/2011
It was impressing to be able to schedule on-line. When I showed up at 8 a.m., they were already expecting. It was very welcoming. I was greeted, explained my vehicle situation, left it for repairs and picked it up at the promised time.
MarthaV
Source: DFORC
15/05/2011
The owner was very sweet, I thought I needed an oxygen sensor, which would've been much cheaper than a catalytic converter, but they gave me a reasonable price, fixed it in four hours and I was on my way. They were very friendly and honest…
Jacqueline Frazier
Source: DFORC
23/05/2011
Great job, nice price, discount for getting it all in one go, I'm ready to roll and had a ride to the office and back. What else can you ask for. Easy, convenient. I'll be back. Thanks!
LeslieR
Source: DFORC
28/05/2011
As a new resident to CA it can be difficult locating a good mechanic. During my search, I did experience some issues where I ended up paying for services I did not need. After performing several online searches, I located "Fix Car Now" and…
Anonymous
Source: DFORC
30/05/2011
Took my '98 VW Cabrio to Fix Car Now in West LA and from the minute I arrived to the moment I drove off, in repaired car, experience was great. Cricket handled the intake with speed and friendliness. Jimmy returned my car to me...after…
EstherG
Source: DFORC
18/03/2012
oil change through groupon promo went very well. car runs smoothly, nice people, great customer service. highly recommend!
JackieF
Source: DFORC
19/03/2012
Chance and Jimmy are the absolute best!! I have never had a bad experience at Fix Car Now and plan on using them whenever I have car problems. They (and their trusty mechanics) are honest, knowledgeable and caring. They do the job right…
KristineW
Source: DFORC
19/03/2012
A few months ago I had a brake job done on my Honda Civic. I mostly commute on the bus so I have less than 1,000 miles since the work was done. The brakes have failed. I took the car to a local shop to inspect them. The brakes were…
WilliamB
Source: DFORC
20/03/2012
The most trusting autoshop I've been to yet. Staff is also very friendly.
Anonymous
Source: DFORC
22/03/2012
I needed an oil change- air filters and fix a tire. Price was average and Service fast
SebastianL
Source: DFORC
02/04/2011
Diagnosed and repaired problem in one day. Provided transportation home. Prices were competitive. Highly Recommend.
FredH
Source: DFORC
05/04/2011
First rate, as it always is.
JohnC
Source: DFORC
11/04/2011
FixCarNow provides excellent service that leaves me feeling safe to drive my car. The customer friendly atmosphere puts me at ease and the people there seem to actually care about my well-being, as well as that of my vehicle. As a…
MayalynH
Source: DFORC
06/06/2009
I am delighted to have such wonderful service just minutes away from my job. They open at a time that is satisfying for my schedule and the prices are great. I have found that they are not in business to get over, what ever is wrong with…
YvetteP
Source: DFORC
17/04/2011
They do a good job in a timley manner had my clutch done on my protege
GaryC
Source: DFORC
28/03/2012
Honest service and good knowledge of BMW vehicles.
SimonK
Source: DFORC
29/03/2012
I was searching for a new mechanic. My last one jerked me around on the last repair they did (very poor follow-up and communication)so I tried Fix Car Now based on the steller online reviews. Not only did they meet my expectations for a…
LindaN
Source: DFORC
30/03/2012
The team at Fix Car Now are alwasy so nice and kind. Every one from the managers to the mechanics are super helpful and they always explaion everything that's going on with your car. They would never order parts or start service onr car…
TamiN
Source: DFORC
19/06/2009
while i had a fairly positive experience, the mechanic actually forgot to replace the cap on the crankcase, causing a small amount of oil to splash out and burn. the resulting smoke was fairly startling, but i took it in and mike…
MikeM
Source: DFORC
02/04/2012
So I knew my car would need quite a few maintenance items. I was expecting a few hundred dollars worth of repairs/maintenance. Grand total over $800. Deal on website states $99 tune up including spark plug replacement etc. Since mine was…
Anonymous
Source: DFORC
03/04/2012
Very Friendly and helpful. Got the work done fast and on a Sunday. Didn't use the "hard sell" to get additional work done on the car. I appreciated that.
Anonymous
Source: DFORC
25/02/2013
David was great to work with. The whole experience was easy. You made getting an oil change fit easily into a work day! Thank you so much.
NiveenT
Source: DFORC
26/02/2013
Quick and polite. A painless process where I didn't feel like I was being talked down to. I appreciated that no one tried to upsell me things I didn't need.
JulieL
Source: DFORC
26/02/2013
Always great service from FixCar Now. I used to go to your spot in the Century City parking garage, and was thrilled to find out you do a pick-up service for the Water Gardens in Santa Monica. The staff is so friendly and knowledgeable and…
BaharT
Source: DFORC
28/02/2013
I've always been taken care of at Fix Car Now. Going to get my car worked on isn't so bad at Fix Car Now.
JanetG
Source: DFORC
03/03/2013
Excellent. As usual.
JaniceW
Source: DFORC
29/04/2011
Went in to have service engine light checked waited about 20 minutes and a mechanic came in and explained the problem.. Said it showed the light up ad a glitch and reset it for me. Told me to come back if it came on again, and then charged…
Anonymous
Source: DFORC
03/05/2011
Excellent service and quick, efficient, repair work. Can you ask for more? I couldn't. while I'm not looking forward to my next car repair need....I at least know where I'm going. I was very pleased with my first visit to Fix Car Now.
MattS
Source: DFORC
10/05/2011
I popped in on Sunday for a quick once over on my car before I drove out to the desert. Jimmy was very helpful and made sure my car was up for the trip. I've never had anything but great service at Fix Car Now. Chance and Jimmy make me…
JanetG
Source: DFORC
20/05/2011
I was in and out before I knew it (Get there right when they open as the cars start driving up at 8:30 - 9!!) They did a superb job on my breaks and were very reasonable in their pricing. A good repair shop is hard to find. These guys are…
JoshG
Source: DFORC
25/05/2011
Hands down, the greatest auto service shop in Los Angeles! A+++ They all truly take the best care of you & your car. They are so honest, I actually can't say enough great things about them. I will continue to use them for any & all auto…
HollyS
Source: DFORC
29/05/2011
When I went to Fix Car Now in West LA I was a little scared about what was wrong with my car and how much it was going to cost me but Chance (the owner) walked up to me and helped out completely. I live near the downtown location and they…
ShanaW
Source: DFORC
08/02/2012
They provideed good and knowledgeable service
MarkB
Source: DFORC
16/02/2012
The service was excellent! There was no sitting around and no inconvenience as a loaner car was available, which makes life a lot easier. Also, once getting into my car the recommendations made were such that they could save me a lot of…
BeverlyP
Source: DFORC
11/04/2012
This is the third time I took my truck in for an oil change - the last time they told me my tires were just fine and had lots of miles left and now this time they told me that I needed all new - What??? Also since I had my oil change my…
CindyV
Source: DFORC
13/04/2012
Their service is always quick, honest, and seems to be quite fairly priced. I was able to get a loaner car for a few hours which was wonderful and I've been dropped off by them too which is a big help. I will definitely continue to come…
Anonymous
Source: DFORC
14/04/2012
Had a great experience w/fixcarnow. They are extremely thorough, it's one of those deals where you wish you went there first..... Troy was particularly attentive to the issues & straight talk, no bs:) The car is running better thanks so…
Anonymous
Source: DFORC
18/04/2012
First time there. Groupon for an oil change. Everyone was cheerful and the office was actually comfortable to hang out in while waiting for the car. When done that was it, no up selling .
JayM
Source: DFORC
21/04/2012
As usual, the service is good @ FCN. It is always nice to see Cricket in the office. This time, I needed brakes, belts, & oil change. Troy helped me with the estimate & loaner. The repairs were done quickly for a fair cost. This visit…
JennyT
Source: DFORC
22/04/2012
I love coming here. Fast, easy, and the most friendly staff I've ever encountered while in a car repair establishment. Class act :)
LindseyB
Source: DFORC
23/04/2012
excellent service, friendly staff, promt
Anonymous
Source: DFORC
28/11/2014
Always amazing service, fast and friendly :)
JosieB
Source: DFORC
29/11/2014
Always kind, accommodating, efficient and reasonably priced.
LoriP
Source: DFORC
06/12/2014
Very accommodating staff - listened to all of my concerns, explained all suggested repairs thoroughly (how soon they needed to be addressed), and answered all of my questions along the way. Second visit to this shop, and would definitely…
ElizabethP
Source: DFORC
09/12/2014
We liked the way you run your business. If we had any problems with our car we would surely come back to you. Also, we would refer you to our friends. And there was no surprise with the cost, which is a good thing. Thank you.
Anonymous
Source: DFORC
10/12/2014
These guys are great I brought my car in on a Sat. to have my broken air condition/heater fan checked. They diagnosed the problem for free. It was stuck or jammed and they fixed it on the spot for FREE!!! no charge.
SteveS
Source: DFORC
11/12/2014
Good job, good people.
Anonymous
Source: DFORC
24/04/2012
These guys could have taken advantage of me. They did a diagnostic test on my car and found it to be within all of the ranges recommended for my car. They did not insist that I get the minor things done, as some mechanics are guilty of…
HazelA
Source: DFORC
14/12/2014
I love FixCarNow. Service is amazing. And very affordable.
DavidG
Source: DFORC
04/05/2012
Any time I have a problem with my car, I can go immediately to Fix Car and they take me right in. They usually have a car for me to use during the time they are working on my car so I don't have to rent a car. They are open 7 days a week…
MaureenG
Source: DFORC
15/12/2014
You guys fixed my car on a saturday in 5 hours. I am so impressed with the service. Definitely coming back.
BrianB
Source: DFORC
06/05/2012
c above, c above, c above
GaryR
Source: DFORC
18/12/2014
Always the best. Trustworthy and reliable!
Anonymous
Source: DFORC
07/05/2012
The service was quick and efficient, thank you guys.
Anonymous
Source: DFORC
05/02/2015
Quick, excellent, friendly service.
Anonymous
Source: DFORC
07/05/2012
Simple - brought my Nissan in with a dead, corroded battery. Replaced the battery (needed) and found an oil leak which they also fixed. They called me beforehand to explain all charges and let me opt out if I wanted, and they finished all…
AndreiM
Source: DFORC
06/02/2015
It was great!
KaraH
Source: DFORC
08/05/2012
Great Customer Service! Suberb front office and excellent mechanics; everyone was friendly and professional. I'll certainly return.
Anonymous
Source: DFORC
08/05/2012
My battery is totally dead, they gave me a free diagnosis and fixed my car within several hours, they are good and very helpful. The price was not cheap but it is worthy
FangfeiX
Source: DFORC
11/05/2012
My first time at this repair shop left a good impression.
BabaA
Source: DFORC
13/05/2012
I've been bringing my cars to these guys since I moved here almost 8 years ago. I've always been thoroughly satisfied with the price and work they've done. Chance, Jimmy and Troy just recently took real good care of my car that needed some…
AnthonyM
Source: DFORC
04/03/2013
Service was quick, thorough, and friendly. I think I've found my new mechanic!
Anonymous
Source: DFORC
04/03/2013
Very helpful - thanks a bunch.
KellyP
Source: DFORC
05/03/2013
great customer service and it was fast
TamiN
Source: DFORC
07/03/2013
You guys always communicate and make me feel valued when I come in. My car has had a lot of issues this past year so at times, I think I have taken it out on you. A couple times, I felt like I would have appreciated a more comprehensive…
AlexisK
Source: DFORC
14/05/2012
exceptional service and communication from Troy. He makes sure you understand fully what he is doing to your car and why - and exactly what the price break down is. This is important to any car owner i'm sure; it's important to me. And…
Anonymous
Source: DFORC
21/05/2012
I want to thank Jimmy and Chance for the outstanding service they provide every time i take my car to Fixcarnow. I have had brake pads and rotors installed, regular maintenance/service done, as well as smog check on my 2003 BMW. The…
BasmaK
Source: DFORC
21/05/2012
I want to thank Jimmy and Chance for the outstanding service they provide every time i take my car to Fixcarnow. I have had brake pads and rotors installed, regular maintenance/service done, as well as smog check on my 2003 BMW. The…
BasmaK
Source: DFORC
22/05/2012
My first experience with Fixcarnow was when my BMW needed a smog check.They were in the area, so i took my car there. Months later, when the brakes needed to be checked. Fixcarnow was the first to call. Jimmy answered and explained in…
BasmaK
Source: DFORC
18/02/2012
I was referred by a friend who had work done on his Mercedes. He was very happy with the other location. He referred me to this location. I was very happy with the service. I have referred a few friends already. I feel like I have…
LeTonyaS
Source: DFORC
19/02/2012
They are very nice and friendly. The mechanic Eddie, who checked my car was professional and diagnosed the problem right away. Chance provided me with an other car to go back home, with no extra cost. I left my car there around 3pm, next…
BellaG
Source: DFORC
21/02/2012
I visited Fix Car Now after purchasing a Groupon for an oil change and inspection. I was very impressed by how the owner "Jimmy" dealt with his customers. His friendly demeanor was refreshing. It was very apparent that he deals honestly…
DeborahE
Source: DFORC
22/02/2012
I had a very easy experience with Troy and Cricket. They were quick and were able to get me in right away. Thanks for the help getting the Vanagon ready to roam the US!
JasonH
Source: DFORC
22/02/2012
Very professional and courteous staff. Provided excellent service and made repair recommendations with no pressure. Thank you.
DonH
Source: DFORC
05/06/2011
i chose FixCarNow based on positive Yelp reviews. i called to check prices on some repairs recommended by my dealer, hoping to fix it for less. Jimmy was very helpful on the phone, giving me a good idea of pricing. i took it in so the…
MehaP
Source: DFORC
08/02/2015
Always a good experience. Friendly, kind staff who make you feel like you live in a small town instead of a huge one. I used to take my car to the dealer at Toyota SM where my experience was cold, impersonal, very expensive and they made…
LoriP
Source: DFORC
07/06/2011
The whole staff was very professional, friendly and personable and I felt every confidence that my car was in the best of hands for the best deal.
JuliaJ
Source: DFORC
08/02/2015
The service is always great! And, I can depend on honesty with Fix Car Now. Thanks guys. Elinor
ElinorM
Source: DFORC
13/06/2011
I had a series of diagnostic tests done at Midas which told me that I had a blown, and now leaking, caliper on my back right tire. I had no idea what this is, being a total novice on cars, so I took it to get a second opinion. Fix Car Now…
Anonymous
Source: DFORC
09/02/2015
i never received a receipt for the work I had done. Brake Jobe cost 450.00.
DunellS
Source: DFORC
10/02/2015
Great service. Professional staff. Very impressed!
PaulH
Source: DFORC
13/06/2011
I had a series of diagnostic tests done at Midas which told me that I had a blown, and now leaking, caliper on my back right tire. I had no idea what this is, being a total novice on cars, so I took it to get a second opinion. Fix Car Now…
Anonymous
Source: DFORC
12/02/2015
Great help
DavidN
Source: DFORC
11/08/2011
Thanks Jimmy & Chance for another great & affordable experience & repair.
ScottK
Source: DFORC
15/08/2011
I'm a right-brain type of person, so I know next-to-nothing about the workings of a vehicle. So I am glad that my dad found Fix Car Now to service my car. It needed some substantial work, but I never felt that Jimmy or his team took…
JasonE
Source: DFORC
18/08/2011
I thought garages as wonderful as this only existed in small towns where everyone knows your name. The staff makes you feel like family the second you call or walk in the door. The service is top notch, fast and they are willing to work…
RyanG
Source: DFORC
22/08/2011
Will always be sure to call Jimmy with any auto problems I may have.
PeterC
Source: DFORC
23/08/2011
I've been looking for a new place to take my car and feel very lucky to have found this place. Jimmy and Cricket were great - WONDERFUL customer service and great job on my car (had brakes fixed). They dropped me off at work and picked…
JackieH
Source: DFORC
07/06/2011
I would like to express a big thanks to Jimmy. He took the best care of my car, and during the weekend(!) was able to resolve a huge problem in my car. He is very honest, and he is really great mechanic! I will continue to use …
LyuvovB
Source: DFORC
12/06/2011
I had a screw in my tire so I brought it in for a plug. Little did I know it was only stuck in the tread. Not only did they not charge me, but they didn't try to say I needed the plug or even a new tire! Definitely coming back for all my…
Sarah T
Source: DFORC
13/06/2011
I had a series of diagnostic tests done at Midas which told me that I had a blown, and now leaking, caliper on my back right tire. I had no idea what this is, being a total novice on cars, so I took it to get a second opinion. Fix Car Now…
Anonymous
Source: DFORC
14/01/2009
I have come to Fixcarnow several times in the past for some major work on my car and have always come away completely satisfied with the service, price and professionalism of the staff. This time I came in simply for an oil change and a…
SteveM
Source: DFORC
16/01/2009
It's so nice to have a shop so close to home who provided such exceptional and friendly service. Thank you.
JewelK
Source: DFORC
15/06/2011
What i thought was a complicated problem with my car turned out to be a fairly simple fix from these guys and my car is running great. I was told by another mechanic that i needed some major work - which turned out to not be true. I will…
Andy & MelissaL
Source: DFORC
19/06/2011
My rear breaks were making a grinding noise and I had to get them replaced before things got worse (metal on metal). I called around to some of the shops that I use to go to before I bought a Chevy Tahoe and was pretty surprised by some…
Anonymous
Source: DFORC
21/06/2011
courteous, knowledgable, just did what I asked without adding a bunch of extra suggestions. more expensive than most places - $41 for oil change
ShawnH
Source: DFORC
24/06/2011
Chad was really helpful and the service was great. Any other reputable auto shop would've needed you to work out a schedule, a time and day to come in, but they're surprisingly flexible.
BrianN
Source: DFORC
29/06/2011
Very fast and efficient. Fair prices. Even lent a complementary loaner car while my car was being fixed. Highly recommended.
Anonymous
Source: DFORC
13/09/2011
Would recommend any and all car service. Friendly and honest
BonnieM
Source: DFORC
23/09/2011
so far my car is running like it's 2001. wish they would have washed the car, but I rather have my car run well.
MikeC
Source: DFORC
23/09/2011
I've not been happy with the attitude and costs from my dealership for many years. Go in for an oil change and come out with $750 in repairs. All the time? My brother in law's car broke down over the weekend a few months ago. He went…
Nick & MaryC
Source: DFORC
24/05/2012
I brought my son's car in for a much needed appointment. His Ifiniti is a hand me down from me and has over 140,000 miles on it. There was a terrible noise when it was started each day and I thought it was done. I found that they gave me…
AliceB
Source: DFORC
17/02/2015
FCN is solid. Each time I've come they have done the work indicated without trying to upsell and it is done relatively quickly. The only reason they don't have five stars is because each time I've had to call just before closing time to…
TyroneP
Source: DFORC
25/05/2012
Great service! They made me feel comfortable since the beginning and gave me a great price! Highly recommended!
DianaR
Source: DFORC
20/02/2015
Top notch service.
PhilipX
Source: DFORC
07/06/2012
I was referred by a good friend and her cousin. I was told that they get you in and out. They did not let me down. I brought my car in, was diagnosed and then quoted a rate. I had my car a few hours later. I was also dropped off initially…
ToddP
Source: DFORC
22/02/2015
This might be the last honest auto shop in the country. Jimmy and Chance run a great business, are easy to deal with, and give it to you straight. I will never take my vehicle anywhere else as long as I live in LA.
Matt & SonjaH
Source: DFORC
14/06/2012
My car was having some serious issues and I had to go out of town and make sure it would be done by the time I got back. They took care of everything and stayed in great communication with me.
ItaliaC
Source: DFORC
23/02/2015
The guy that answers the phone needs to improve his cutomer service skills, but oeverall, the service and the other employees were excellent.
calvinL
Source: DFORC
23/02/2015
This place is AWESOME! I had an issue come up with my car while I was out driving it and decided to drive it over to a place my friend had suggested. Long story short, the place I was at was a huge scam. So the next morning I called Fix…
Anonymous
Source: DFORC
21/06/2012
Was misinformed about a crack in the rotor of the front driver side tire. Took it to a dealership & they took off the wheel & there wasn't a crack. Only needed new brake pads.
CharityC
Source: DFORC
21/06/2012
Brought both of my cars in. Great service, great work!
SylviaC
Source: DFORC
25/08/2011
My girlfriend and I are both devoted fans of this supremely honest garage. Everyone from Cricket at the front desk, to Lewis who will drive you to work or pick you up once your car is fixed, to Doug the mechanic who always has time for an…
GlenB
Source: DFORC
27/08/2011
I took ym car in for a quick oil change...as always, the staff was friendly and professional. The service was done quickly, at a reasonable price, and I felt good leaving their shop. I drive 15 minutes out of my day (30 minutes round trip)…
ShaneL
Source: DFORC
31/08/2011
Needed brakes and showed up Monday morn. I had new brakes asap in a professional, reasonably priced and efficient manner. I would recommend them to all my friends. No bull..., runaround or stories. Just straight car repair.
LeeW
Source: DFORC
05/09/2011
I've been taking my car to Fix Car Now West LA for years. These are the most honest and efficient mechanics I have ever seen. I would never take my car to the dealership when I can have my car serviced by Chance and his staff. I would…
BonnieM
Source: DFORC
24/09/2011
I am a student at UCLA and this was the first time I have had my problem while here at school (I am from NorCal) so I was really worried about finding a place to get my car fixed without my parents to keep me from getting ripped off. I…
NicoleC
Source: DFORC
09/09/2011
Love it, you guys are the bomb, and that is a good thing.
AndreM
Source: DFORC
27/09/2011
The service here is always awesome!!!! I have a shop down the street from me but I drive several miles to have my car serviced at Fix Car Now. The service is top notch!!
GlenA
Source: DFORC
28/09/2011
My vehicle had several issues that escalated to the point of needing immediate repair by Friday evening. I learned from the technician at the Fix Car Now ("FCN") Washington Blvd at 5 pm Friday evening that their Motor Ave location is open…
CarolA
Source: DFORC
29/09/2011
The owners of Fix Car Now, Chance and Jimmy, offer their customers personal service, a team of highly skilled mechanics and reasonable prices. They work on old cars, high end cars, trucks and even diesel engines. They have loaner cars…
Anonymous
Source: DFORC
06/08/2014
The best, most hardworking, and honest bunch of guys! I've recommend them to anyone who is looking for a truly trustworthy place to take their car. I'm a girl with an older car, and I've been their happy customer for over two years. They…
Anna & BryceH
Source: DFORC
25/02/2015
It was the evening of the Oscars. I was in a tight situation. Friends were expecting me at their Oscar party. At the last minute, a stranger on the street tapped on my window and pointed out that one of my tires was losing air.…
MortonR
Source: DFORC
01/03/2015
Always great.
AdamC
Source: DFORC
07/03/2015
They inspected my check engine light and even though they couldn't find the reason, they did the right thing and did not charge me as a customer for the time to inspect the issue. I love businesses who get it right. I will be sure to…
HerbT
Source: DFORC
03/04/2009
Mike and Chase treated me with the utmost respect and honesty. I love the personal treatment I received and the small town feel of the service. Timeliness was perfect. I will be a returning customer. I hated the inpersonal service that I…
BethanyD
Source: DFORC
13/04/2009
Super service as usual !!!
WijetungaA
Source: DFORC
13/04/2009
THE MATTER (TRANSMISSION) WAS HANDLED PROPERLY AND IN AN EFFICIENT MATTER. I'M GRATEFUL TO CHANCE AND MIKE FOR THEIR DILIGENCE IN ATTENDING TO THE MATTER.
PatT
Source: DFORC
30/06/2009
It can be difficult to find a service garage that you feel you can trust let alone go out of there way to provide awesome service. I have been taking my car to the fixcarnow on motor for over a year now and they have continously gone…
DanM
Source: DFORC
16/07/2009
Went there at 2pm to get my spark plugs changed and was done by 4pm.
Anonymous
Source: DFORC
31/07/2009
Honest (no funny business), fast, knowledgeable, and friendly service. A breath of fresh air. I will recommend to everyone I know!
TheresaW
Source: DFORC
20/08/2009
Friendly, knowledgeable & professional.
KurtisS
Source: DFORC
24/08/2009
Though a bit taken back at first because of the construction going on in the office, the owner and workers were casual and friendly. There was no pressure and they gave me detailed reports about suggested maintenance. Plus I got in same…
Anonymous
Source: DFORC
07/09/2008
I will definately bring my truck back to get future work. They walked me through what they did and are very trustworthy.
RyanW
Source: DFORC
29/08/2009
an honest trustworthy mechanic and great shop! you have my business for sure. chance and company are great!
RobertoM
Source: DFORC
04/09/2009
What I like best about FixCarNow West and why I recommended it to others, is the fact that when I pull up, I get immediate attention. I came in because my car was hesitating. The lot was full and the mechanics were obviously busy. I…
ThomasZ
Source: DFORC
11/09/2008
Great location. Great service. Professional, friendly, honest, helpful. All around great! I'll go back for all my auto service needs.
JennyT
Source: DFORC
22/09/2009
I was pleasantly surprised by the service I received at Fix Car Now. Everyone was very friendly and knowledgeable and I my car is running great! I will continue to take my car to Fix Car Now and also recommend it to my friends!
JanetG
Source: DFORC
15/09/2009
Three problems: A/C, starting,& mirror switch were diagnosed promptly and resolved efficiently and at reasonable cost.
JayF
Source: DFORC
12/09/2011
My friends and I drove from Phoenix to LA for Labor Day weekend and my car broke down Sunday morning. Fix Car Now was one of the very few places open on Sunday in LA (and on a holiday weekend) and also gave us the best customer service.…
KelseyW
Source: DFORC
12/04/2010
have never had better car service, no stupid up-sell, prompt service, and really nice people
AdamK
Source: DFORC
12/04/2010
As always, am happy w/service AND GLAD my vehicles running fine!
Anonymous
Source: DFORC
19/04/2010
I was extremely satisfied with the service I received. Jimmy was accomodating and honest, my car was serviced quickly and for a fair price. I would recommend this place to anyone.
MichaelC
Source: DFORC
02/05/2010
When I took my car to Fixcarnow West.I met with Jimmy. I told him what I thought was wrong. He immediately took a test drive with me and typed it into the computer. He offered to give me a ride home but since it was a nice day I walked.…
JaniaM
Source: DFORC
12/09/2008
I think the prices are a little too much.
Anonymous
Source: DFORC
22/09/2009
Going into most car repair garages are rarely pleasant for me, but fixcarnow was as pleasant as it could possibly be. The staff was very friendly (which is unusual for car repair places). Problems were shown and explained clearly and fixed…
ChrisD
Source: DFORC
20/09/2009
I wouldn't take my car or my truck anywhere else. Great service, great prices, quality work, done fast. What else do you need?
SteveF
Source: DFORC
25/02/2012
Worst experience at a mechanic ever. They charged almost three times list price for a part and lied to my face saying they were not marking up the part. When I called them on the lie their best response was "we can set the list at whatever…
DanJ
Source: DFORC
26/02/2012
My expertise is in areas other than auto mechanics and I need a reliable, honest company that I can trust. The service I receive at Fix Car Now continues to be AWESOME! Never before have I received from an auto shop such impressive…
KeithP
Source: DFORC
29/02/2012
I had car problems on a Sunday, when seemingly everyone else was closed. I luckily found this place on yelp, went in and was helped immediately. The staff is friendly and the service was excellent.
AngieC
Source: DFORC
29/02/2012
I went in based on the ratings received on Yelp. I needed a Serpentine Belt replacement for my Corolla. The total charge $170! I was not given an estimate in the beginning but got a call after I got home about the cost. Then this morning I…
VishalK
Source: DFORC
05/03/2012
I have an old Toyota corolla and used to bring it to my dealer to get it serviced. But the price and quality was outrageous. I looked up on yelp and found FixCarNow. When I brought my car over, the owner Jim greeted me in person and…
MarcosS
Source: DFORC
03/05/2010
- pleasant people - quick and good work - honest consulting
PhilippV
Source: DFORC
07/05/2010
Good to deal with. I felt they were honest and had my best interests (and my wallet) in mind.
Anonymous
Source: DFORC
11/05/2010
Very friendly and efficient - Thank you
PhilippV
Source: DFORC
12/05/2010
Great cstomer service!!! verry helpful
LindaG
Source: DFORC
16/05/2010
so nice to find a mechanic i can trust!
RobertoM
Source: DFORC
07/08/2014
I recently relocated to LA from metro Detroit. I hadn't figured out where to go to get my car serviced yet...when my Saab died at a traffic light. ;_; After moving the car to a legit parking spot, I did some online research on repair…
Anonymous
Source: DFORC
10/08/2014
Excellent fast reliable service. I am very happy I found this car repair and body work place! I would not hesitate to tell all my friends how their word is their bond. My car was analyzed immediately and service was on time and with…
SuzaneB
Source: DFORC
12/08/2014
Excellent body work for great cost. Personal service, free loaner car. Great experience.
ChristopherW
Source: DFORC
13/08/2014
Although I came back with the same problems, they honored the warranty and fixed it free of charge the same day! The staff was very courteous!
AnatK
Source: DFORC
17/08/2014
I LOVE, LOVE, LOVE this business!!! I heard a few weird noises and brought my car in to get it checked. Jimmy test drove it and discovered some issues that could have been very dangerous left unchecked. They gave me a car to drive while…
AnastaciaB
Source: DFORC
18/08/2014
Efficient and fair.
LarryG
Source: DFORC
18/08/2014
Great vibe , stand up shop . All around good people here @ fix car now... And their open on Sundays !!
DominicL
Source: DFORC
19/05/2010
That was easy !!! Thanks to Chance and his team.
SandrineM
Source: DFORC
23/05/2010
I was referred to go to this car repair place and I enjoyed my experience. The owner Chance was very cordial and honestly fixed only the items that we needed and didn't try to sell me on anything else. I will continue to take my vehicles…
SharonC
Source: DFORC
25/05/2010
Have always loved Fix Car Now.
Renee & DarrylD
Source: DFORC
25/05/2010
While in the area,I had an emergenice and the mechanic, Doug, was very, knowledgable, curtiose, kind, patient. I have talked to all about this shop. Thank you!!!!
AnaS
Source: DFORC
16/06/2010
I had a short wait for a smog check but I was notified in advance of the wait time. Great service.
SharonC
Source: DFORC
08/06/2013
The staff was friendly and passionate, and the service was quick. Best experience I've had at an auto shop.
MichaelJ
Source: DFORC
11/06/2013
Great service
GerryG
Source: DFORC
17/02/2009
I have been there twice and have received exceptional service both times.
LucyG
Source: DFORC
17/06/2013
quick fair service. These guys seem to know what they are doing. Not cheap but a better value than the dealer; we all know we get what we pay for.
Anonymous
Source: DFORC
17/06/2013
It was a great experience. I live in Riverside CA and I was highly recomended by a friend, I decided to give it a try when I was visiting last week. When I got there they were swamped, I explained the situation to Chance (owner) and he…
JenniferL
Source: DFORC
17/06/2013
I was really pleased with my experience with fix car now, they where able to give me an idea about what was going on with the car off of my description of the problem. They were accurate with the time frame of getting it diagnosed and they…
AustinU
Source: DFORC
18/06/2013
Really awesome, nice guys
Anonymous
Source: DFORC
07/03/2013
Excellent Customer Service. Honest advice, I will use it all the time!
CarolS
Source: DFORC
19/06/2013
Great first time experience. Only there for a headlight installation and oil change so fairly simple stuff - hence the 4. Def want to go back.
Anonymous
Source: DFORC
22/06/2013
I am never disappointed with the service at Fix Car Now. Everyone who works there is incredibly nice and committed to giving you the best service possible.
RebeccaM
Source: DFORC
24/06/2013
We are very happy wtih the service we get for our cars. The company is trustworthy and takes care of our cars well.
Allison & DennisJ
Source: DFORC
24/06/2013
My car was done in time and no problems what so ever. It is painless coming there
Samantha Rick KennM
Source: DFORC
28/06/2013
Great customer service.
CrisP
Source: DFORC
02/07/2013
Fast & efficient - exactly what I look for in car repair
Anonymous
Source: DFORC
17/06/2010
The service was excellent and the tech were knowledgeable about my vehicle
LarryW
Source: DFORC
04/08/2010
never use your service again
ChrisP
Source: DFORC
17/08/2010
Fixcarnow is one of the few automotive shops that I've ever FULLY trusted. Their mechanics are knowledgeable and friendly, and the company offers very competitive rates. I've never hesitated to take my car to Fixcarnow, from oil changes…
SteveN
Source: DFORC
12/11/2008
I needed quick service for my car. Chance was very helpful and saved me quite a bit of money.
Anonymous
Source: DFORC
03/07/2013
Fast, friendly service as always!
DougJ
Source: DFORC
06/07/2013
What a huge relief to find these guys. Not only were they immediately trustworthy but I dealt exclusively with the owners. They were able to beat a previous estimate by $1,000 (without looking at the previous estimate). They gave me…
Anonymous
Source: DFORC
06/07/2013
Great service, fair prices, and knowledgeable staff. A+
RyanS
Source: DFORC
06/07/2013
I paid more to have repairs done at your shop than I would have at another shop and my work was done incorrectly. I had to bring my vehicle back numerous times to get it fixed and time and time again repairs were not done correctly. God…
Anonymous
Source: DFORC
07/03/2013
Service was great....A bit slow, but in their defense, they were swamped on Monday.
Anonymous
Source: DFORC
13/03/2013
Very friendly, accomodated a walk-in oil change without any trouble. Disappointed that advertised $39 oil change for BMWs was not real (http://www.fixcarnow.com/bmw-oil-change-west-la.php)...emailed them the page regarding advertised…
NitaN
Source: DFORC
17/03/2013
Quality work I didn't mind paying for!! Wasn't pressured or ripped off as many mechanics do to women. Jimmy explained what needed to be done and why. That is extremely important to me as a woman.
DeniseD
Source: DFORC
17/03/2013
always great work, always really friendly.
ChristinaF
Source: DFORC
18/03/2013
I took my Tahoe to the motor ave. shop and the experience was like no other .I met Jimmy and company and on a scale of 1-10 their customer service was a 15!!!I had eletrical /ignition problem that was intermitent.Once i describe the…
KeithS
Source: DFORC
21/03/2013
enjoyed meeting the guys at the shop. Repair excellent. Advice on how to maintain the car appreciated.
RichardR
Source: DFORC
22/03/2013
As always, Jimmy provided excellent customer service and car repair service. I trust his recommendations and feel like he's looking out for my best interest. My air conditioner also works beautifully now :)
Anonymous
Source: DFORC
25/03/2013
5 stars
JungbongK
Source: DFORC
06/07/2013
There is no quality control and repairs are not done correctly.
Anonymous
Source: DFORC
07/07/2013
you guys are simply the best. I have to so reluctant to get any work done on my vehicles here in the los angeles area due to the fact that there are so many crooks out there. Your shop stands behind your work 100%. I love the feel while i…
NateA
Source: DFORC
13/07/2013
I really appreciated the fast and honest service. The fact that they gave a loaner car was surprising to me, but much appreciated.
JeffL
Source: DFORC
30/03/2013
I always take my car in to Fix Car Now. They provide loaner cars, communicate clearly about the issues they have found, and seem honest and eager to provide their customers with a square deal. I love Jimmy and Chance but feel that I get…
Anonymous
Source: DFORC
04/04/2013
Easy, convenient, great prices and wonderful service.
AminaW
Source: DFORC
06/04/2013
Great experience and great service!
ScottB
Source: DFORC
08/04/2013
other than still not having a receipt, I'm very happy with your service, communication at cetera. nice to know that I have a local mechanic I can trust.
RonT
Source: DFORC
08/04/2013
Exactly what I expected and what my car needs. Simple, easy, affordable, fast car service.
JuanD
Source: DFORC
15/07/2013
Great Experience with Fix Car Now...super fast and easy and Chance was very nice and professional. Ill certainly be back for future maintenance.
LindsayD
Source: DFORC
13/04/2013
I was referred to Fix Car Now West LA by a dear friend and I must say I am more than pleased with their service. I have found a new home for my auto service and repair, and will refer as many friends and neighbors as I can. Thanks again…
ElinorM
Source: DFORC
19/04/2013
Everything was quick and painless-friendly and professional service. No regrets.
MattS
Source: DFORC
19/04/2013
Excellent
EmmanuelF
Source: DFORC
15/07/2013
great service. honest mechanics.
Anonymous
Source: DFORC
15/07/2013
Great service. The Sunday mechanic (manager) was very helpful. While I waited to pay on my car, he even checked my wife's tires on on request.
GavinQ
Source: DFORC
16/07/2013
Always a great experience when getting repairs done. Warm welcomes and making sure you are not inconvenienced with a long wait. I'm a happy camper. Great place to get your car serviced and very reasonable!
ElinorM
Source: DFORC
16/07/2013
Excellent service. I thought I needed new brakes because another shop told me that I needed them but the owner of fixcarnow told me that I have at least another year left. They saved me $200. Oil change was quick and fast. They also…
YoungC
Source: DFORC
17/07/2013
Awesome honest quick service
Anonymous
Source: DFORC
17/07/2013
Always the best service!
ChiekoW
Source: DFORC
10/12/2013
Great, reliable and friendly service.
RabR
Source: DFORC
11/12/2013
I just wanted to say the service was excellent! Thomas helped me and was the best. Very helpful, polite and knowledgeable. Thanks so much!!
KaraF
Source: DFORC
13/12/2013
As always it was a pleasure dealing with Fix Car Now West LA. Jimmy helped me with my battery problem this time. Jimmy and Chance are great to deal with and all the guys over at Fix Car Now West LA are friendly, courteous and very…
LillieF
Source: DFORC
13/12/2013
Got multiple services done on a busy day, service was quick, professional, well-explained and at a very competitive price
Anonymous
Source: DFORC
16/12/2013
Thomas new his stuff, fast and reliable (as always) was able to score a loaner for a few days. Pretty amazing service
JohnC
Source: DFORC
17/12/2013
The best place to get your car fixed.
Anonymous
Source: DFORC
27/12/2013
The last honest business in town. If you have been there I need not explain!!
Anonymous
Source: DFORC
01/01/2014
They were very quick. Just what i needed!
AnnaM
Source: DFORC
05/01/2014
Awesome in and out service. Up front about the cost and delivered great value. Definitely will go again.
RyanE
Source: DFORC
14/01/2014
Fix Car now is the only place I like taking my car. I don't ever feel up sold, and the guys go out of their way to take care of what I need. And, not for nothing, my car runs better.
James & MaryJoB
Source: DFORC
27/01/2014
I am so lucky that I found this great place.
IngridL
Source: DFORC
20/04/2013
Fixcarnow are extremely professional, courteous, honest, and reliable mechanics! I recommend them wholeheartedly! In this car dependent town, you need to trust a mechanic! These guys have become my "car doctors".They are the only guys I…
SuzieS
Source: DFORC
07/02/2009
The FixCarNow crew is always fast, friendly and professional. I've been going there for more than five years and they're consistently reliable and knowledgeable with competitive prices. Really convenient with a few locations and they…
Anonymous
Source: DFORC
11/02/2013
Friendly, real people who do good work. God bless the USA.
Anonymous
Source: DFORC
13/02/2009
Chance, I was planing on calling you to let you know how well my car runs. I am glad you recommended the change of transmission fluid. The car runs Very Smoothly and the engine is now clean. I hope to see you again soon to fix the door…
WijetungaA
Source: DFORC
14/02/2009
Had an oilchange and a general check,very satisfied with the work you performed
Anonymous
Source: DFORC
05/05/2013
First time going to this shop, they were quick with the oil change and the staff were very cool! See you guys soon!
JoeyC
Source: DFORC
20/05/2013
Jimmy and everyone from fix car now was and is awesome!
BillM
Source: DFORC
20/05/2013
Very knowledgable staff.
LonnieM
Source: DFORC
21/05/2013
Great service as always!
RyanS
Source: DFORC
11/02/2013
The best auto mechanic experience ever!
Anonymous
Source: DFORC
12/02/2013
As always, Fix Car Now was incredibly helpful by explaining what needed to be fixed in order of importance. They provided estimates and broke down what I needed to do with my car in order to be safe. They are always so reassuring and…
FarrahW
Source: DFORC
12/02/2013
Friendly service and great service. They made the annoying task of getting new brakes painless.
GregD
Source: DFORC
12/02/2013
really good service...even cleaning the wheel covers!!!!!!!!
DorisS
Source: DFORC
17/02/2013
Great prompt service done by everyone at Jimmy's shop thanks a lot guys keep up with the good work
GuillermoB
Source: DFORC
17/02/2013
I had a very good experience at Fix Car Now, my car door hinge was broken and i was able to get an estimate within a few hours, because they had to take the whole thing apart first. When i got the estimate, it was going to depend on…
Anonymous
Source: DFORC
28/01/2014
Great as always. Very thankful that after moving across the country I have found mechanics I can trust.
JasonS
Source: DFORC
29/01/2014
I always appreciate the information, help, and honesty I get with you guys. I've had a wonderful experience and it all makes you my go-to for auto help. Thanks so much!!
Anonymous
Source: DFORC
03/02/2014
Overall, it was very good. I do feel like when I schedule appointments through the website, the branch nearest to me often doesn't get that appointment, so when I show up, they're just a bit confused. There's usually some open time, but…
Anonymous
Source: DFORC
07/02/2014
Good service, free drop-off & pick-up to/from my house, friendly staff...
Anonymous
Source: DFORC
07/02/2014
These guys are the best! The only mechanics I've had tell me I don't need services performed :)
Anonymous
Source: DFORC
08/02/2014
Those guys are awesome!
EmmanuelF
Source: DFORC
04/08/2013
High pressure hose issue was fixed quickly and at no cost to me due to warranty coverage. Came in in the morning without an appointment and was promptly taken care of and provided a loaner for the day. Great service as always.
StephenS
Source: DFORC
10/08/2013
Everything was excellent from taking my call at night to giving me an estimate and fixing the car as quickly and efficiently as possible. Jimmy was awesome and treated me like a VIP. Thank you! Lisa
Anonymous
Source: DFORC
11/08/2013
I am always greeted and helped right away, and am always offered a less expensive option when given a quote. I have recommended this place to a few people, and will continue to do so.
Anonymous
Source: DFORC
12/02/2014
Don't know what I'd do without the guys at Fix Car Now. They made a stressful process comfortable and easy. Thanks!!
KimberlyC
Source: DFORC
14/02/2014
You guys are the best, fair and honest. Thank You Lynn Williams
LynnW
Source: DFORC
19/02/2014
I felt like my car was in very good hands!!!
Anonymous
Source: DFORC
20/02/2014
Awesome. Took care if my scary brakes situation even at the end of the day. Great service. I'm very happy to now have a trusted mechanic.
MelissaK
Source: DFORC
21/05/2013
I was lucky enough to find them by accident. I needed a repair and had just gotten a bid from someone and was on my way home. I noticed Fix Car Now West LA sign and decided to stop and get a bid. What a wonderful surprise. Both Jim and…
Adriana & GreggM
Source: DFORC
18/07/2013
Staff is always helpful. Fixed my car in a timely manner. This place is great!
RyanN
Source: DFORC
18/07/2013
The service was not up to there usual standard. I came in for 2 items and only one was done. They forgot to do the oil change..... And didn't call me regarding the cost of service.....
JamesM
Source: DFORC
22/07/2013
Very efficient responsive and courteous service
DanO
Source: DFORC
23/07/2013
In my 10 years as your customer, I am satisfied every time. Your mechanics do the job right the first time, every time. I never had to bring my car back for a re-do. I have zero complaints, not one, not ever! Also, I love your…
MikeP
Source: DFORC
21/02/2014
I've been here twice, and had great, comfortable, and easy experiences here! All of the guys are helpful and listen to my concerns. They also don't rip you off! I even came in complaining about squeaking breaks and an issues with my…
ScarlettE
Source: DFORC
24/02/2014
Excellent service, prompt and fair what more ca you ask for.
ChrisO
Source: DFORC
24/02/2014
New car, hit by road debris. I stopped by Fix Car Now and spoke to Chance for a quote on the repair. After about an hour, Chance called back with an estimate. I asked how soon the work could be done, Chance said right away. I dropped…
RobertP
Source: DFORC
25/02/2014
It's my third time at this shop and it's always nice not to feel pressured into spending more on your car than you need. The prices are also very competitive. This time however, I'm disappointed with the quality of the job. I had rust…
MaximeC
Source: DFORC
26/09/2009
Service was quick and efficient and reasonably priced!
SteveM
Source: DFORC
28/09/2009
1. Honest and trustworthy. 2. I have never received better service anywhere. Didn't think auto repair shops like this existed. 3. Staff strives to make experience with them as convenient for customer in every way possible. 4. Called…
AlexandraG
Source: DFORC
23/09/2008
Great customer service and they were able to fix my car to perfection - and my car needed much work! I had been frustrated with the "big dealer" service I had previoulsy experienced, and I was very happy with the service and the quality…
DeannB
Source: DFORC
22/09/2008
I had a slow leak in my tire. They got me in right away, fixed it, and I was out of there in a half hour. I was also very pleased that it only cost me $30. Very nice guys, too.
BrianB
Source: DFORC
01/03/2014
Jimmy was amazing; I can't praise or thank him enough. I walked in mid-afternoon and he managed to squeeze me in despite being visibly swamped. Beyond the standard oil change I requested, he also diagnosed some other issues I had been…
BenjaminM
Source: DFORC
03/03/2014
They are very professional and honest,which is hard to find in a auto repair shop. I will recommend anybody looking for a good mechanic to go to them .
FranciscoS
Source: DFORC
06/03/2014
Pretty good
Anonymous
Source: DFORC
25/07/2013
Thomas was very helpful. I'll use these guys again and recommend them to friends.
Anonymous
Source: DFORC
29/07/2013
The most important issue to me about my repair is having it done that day. Since I was the first to show up because my accident happened in the morning the came through and had it ready for me by closing time. They were nice enough to lend…
GusM
Source: DFORC
29/07/2013
Great shop. They won't do any repairs you don't need. Quick, reliable servcie.
BradK
Source: DFORC
31/07/2013
Everything was top notch as usual!!
GlenA
Source: DFORC
31/07/2013
Unusual problem, but was quickly diagnosed and repaired within hours.
Anonymous
Source: DFORC
31/07/2013
Good and fast service.
WilmerR
Source: DFORC
03/08/2013
Love these guys! Friendly, fair and fast. :)
WhitneyS
Source: DFORC
18/08/2014
I wish I didn't need to be there so much, haha, but they are great at getting the job done fast and efficiently. The guys know their stuff, are friendly, and are very good at communication on the phone. I have been going there for 5 years…
PhilB
Source: DFORC
20/08/2014
I needed a place to fix my car on a Sunday. They were open and had great reviews so I took my car in. The staff was very professional and nice. I just moved to the west side so I'm glad I found a trust worthy auto shop!
HannahS
Source: DFORC
26/08/2014
having my car repaired at Fix Car Now was a nightmare. they promised to repair the cars in three days and it took abou two weeks. they were supposed to call a second inspector but did not , I guess because the repairs were under a…
RonaldC
Source: DFORC
02/09/2014
I needed work done this Labor Day weekend, and this place, which I contacted for the first time, was everything one wishes to find in a car repair specialist. They were fast to respond, courteous, flexible, available for a small job even…
OlgaY
Source: DFORC
05/03/2012
My check engine light came on around 10am on a Sunday. With work the next day, about 35 miles away, I feared being the next idiot with their flashers on sitting in the middle of the freeway, making everyone late. LUCKILY I found Fix Car…
DougS
Source: DFORC
08/03/2012
Great experience here getting my oil change :)
AmberP
Source: DFORC
17/03/2012
Place appears a little scruffy but the work was done on time and at the specified price. Troy appeared friendly and helpful. No complaints at all.
Anonymous
Source: DFORC
08/03/2014
After getting ripped of at the Chevy dealership (very badly!), I came here to get new brakes and check all the fluids. I only needed front brakes and the fluids were fine, except the transmission fluid was a little gritty. I had the the…
TrevorM
Source: DFORC
10/03/2014
Awesome service. Honest and reliable manager named Chance. Will definitely recommend to my friends
Anonymous
Source: DFORC
10/03/2014
Owner and mechanics were all very nice and helpful. Advised me only to get necessary work done and didn't take advantage.
FrancescaD
Source: DFORC
10/03/2014
We needed a head gasket replacement - they did a wonderful job. When we got our car - the engine was clean, the car was running smooth no issues :) The owners were respectful, patient - I would recommend then to anyone. Job well done -…
AnnaK
Source: DFORC
16/03/2014
I don't know if they are the cheapest but they are the quickest most convenient they always take my car right away and have it done really fast . They usually have a loner car right there on the premises and I'm in and out of there fast .i…
Anonymous
Source: DFORC
17/03/2014
You guys were fantastic and really helped me out of bind. Everyone I talked to was very upfront and honest. I am new to the LA area, so it was great to walk out of there after dropping my car off feeling comfortable and with a sense of…
JosephM
Source: DFORC
18/03/2014
Great service!
JaneS
Source: DFORC
06/04/2014
Excellent service!! I got stranded on the 405 and my Road Side Assistance advisor had my car towed to Fix Car Now West. The owner, Jim, stayed late (after 8PM) to help us. He provided a loaner car to help us get home (we were returning…
K BB
Source: DFORC
11/04/2014
Jim & co. were such a pleasure to work with and honest throughout the entire process. Did bodywork on my 2010 red mustang and it looks beautiful! Not to mention free loaner car :) Thanks guys!
DarrenY
Source: DFORC
22/06/2012
I just picked up my car from getting an oil change and while online it states $39.95 - $5 coupon (on most cars)... I just had to pay $55. Louis changed my oil at the Universal Studios location and when I called to inquire he stated…
Never Again
Source: DFORC
06/07/2012
I used Fix Car Now at my office in Century City. I just dropped it off and picked it up at the end of the day. The service was great! I was hesitant to use them but many of my co-workers's whose opinions I trust had recommended them. I…
VanetaB
Source: DFORC
07/07/2012
I'm happy to say if it's in Century City, the Motor Ave or Washington Blvd location for the past 4 years I have never had a problem Fix Car Now, if anything I know I can trust them to be honest, professional with me and beyond friendly. I…
RonH
Source: DFORC
13/08/2013
Fix car now has excellent customer service. I love this place. I dealt with Richard the Master Mechanic, very polite and cute too. I also dealt with Ramon and David, very polite and friendly! Thanks guys for all of your help! Diana Hyundai
DianaB
Source: DFORC
17/08/2013
My name is Earline Landrum. I had a great experience with fix car now!! They always service my car quick and effeciantly. They are the best!!!
EarlineL
Source: DFORC
17/08/2013
Great technical expertise, customer service, timing, and communication.
DanaF
Source: DFORC
19/08/2013
Very helpful and and gives honest explanations for the work to be done on the car and not always agreeing with the dealership's opinion. Also has a free loaner car if you need it.
Anonymous
Source: DFORC
22/08/2013
Technicians were friendly,professional ,knowledgeable.plus was helpful to a veteran with a lower price.I recommend raise or promotion.
RickC
Source: DFORC
01/09/2013
Prompt service, great staff and my car looks like new!
EvelynK
Source: DFORC
12/07/2012
Service was great. I appreciate that you are open on Sundays. I will be back in the future. Thanks again.
HilaryH
Source: DFORC
12/07/2012
I was extremely disappointed in my experience at your shop, as I'm sure you all know. I came there because of a personal connection with your shop and had confidence that you would be honest and work for the best possible and most…
LindaS
Source: DFORC
13/07/2012
An oil change with no push for me to get other services make me very happy.
Anonymous
Source: DFORC
15/07/2012
I took my car to Troy, he was very friendly and VERY helpful!! The dealership told me that I had problems with my oil pan, and quoted me at $300, Troy took a look at it and told me there was nothing wrong! He then did an oil change, and I…
Anonymous
Source: DFORC
03/09/2013
Fix Car Now was great! They got our vehicle issues taken care of at a decent price. They even offered to pick up/drop us off at home. Great customer service and very reliable...
RabR
Source: DFORC
07/09/2013
Great work, courteous staff, terrific prices, open Sundays, WIFI while you wait- what more can I say! Excellent, excellent, excellent. Completely lived up to positive YELP reviews.
Anonymous
Source: DFORC
10/09/2013
Great and honest service. Thank you.
BirgitteK
Source: DFORC
12/09/2013
fast, efficient, reasonably priced, very satisfied. thank you!
MarkS
Source: DFORC
13/09/2013
Fix Car Now West LA is a honorable, reliable auto shop. They do not try to sell you on services you do not need & also work with you on a payment plan if you cannot pay the entire bill at once. I will only take my car to them going forward…
Anonymous
Source: DFORC
14/04/2014
Wonderful modern service garage.
Anonymous
Source: DFORC
24/08/2010
Last time overall experience was much better. Better informed. I like to know if a service is performed by a different company. Let's try again next time.
Anonymous
Source: DFORC
16/09/2013
I take my other 2 cars to Chance for a a few years now. This was my 1st visit with the Lexus and he took care of us as always. I'll be back soon.
Laurie & DarrylT
Source: DFORC
18/09/2013
Always a great Job by Fix Car Now! Jimmy and Chance are great, everyone is super professional and they remember you! Thanks Guys!!!
SusanN
Source: DFORC
21/09/2013
very good explanations why the work is needed. Open Saturdays and sundays is great
Anonymous
Source: DFORC
24/09/2013
tldr: Fix Car Now is Honest, Fast, Friendly and the shop I'll bring all my cars to. Finally found a trustworth mechanic in LA! I brought my fiance's car in after a wreck and Fix Car Now provided a very fair price for repairs.…
AddisonM
Source: DFORC
25/03/2014
Fast, helpful, affordable service. I visited this location because it is very close to my home and was very pleased with the service I received.
Anonymous
Source: DFORC
29/03/2014
The service was good and prompt, but I was promised to have the receipt sent to my email. I'm still waiting for it.
WilmerR
Source: DFORC
29/03/2014
It is very important to me that my car WORK, I travel a lot and don't use my car a lot so when I do I need it to be realy. I have faith in your guys and trust them to do what is nessary to keep the car in sharp.
ThomasC
Source: DFORC
31/03/2014
Good as always. There's a reason I keep bringing my car back here, year after year.
AlexC
Source: DFORC
31/03/2014
Great mechanics!!!! Thomas the mechanic knows his stuff. They worked with me to get My car going again. I had a great experience. Will be seeing them when I start upgrading my vdub.
ChihT
Source: DFORC
13/09/2010
These guys really know there stuff and easy to work with to schedual my car for any type of service or repair.
Anonymous
Source: DFORC
15/09/2010
After taking my car in, I tell them I believe there is a oil leak in my car, they then tell me they could not find a leak. I find out there is pretty good size oil leak. I became very disappointed and will not take my car back there.
TimmyC
Source: DFORC
17/09/2010
Never disappointed with this shop. Thumbs up!
GaryB
Source: DFORC
01/10/2010
this was my second time. service was timely and the price was right.
FredM
Source: DFORC
05/10/2010
I really enjoyed working with the guys here very professional and OPEN on SUNDAY yes. They helped me out tremendously and I would recommend to anyone.
BryanT
Source: DFORC
24/09/2013
I have taken my cars here multiple times and these guys are extremely nice, and seem honest. The only reason I don't give them 5 stars is because they did a job without getting approval on the price first. Not a big deal but it would have…
Anonymous
Source: DFORC
25/09/2013
Jimmy/Chance: I been your customer for about 10-years and I'm satisfied every time I visit your garage. Your team does the job right the first time every time! Because of FixCarNow, I drive my Nissan Maxima worry free. Your operation is…
MikeP
Source: DFORC
25/09/2013
Was very pleased with the service.Staff friendly and helpful.Will be back for my next service of my car.
Anonymous
Source: DFORC
01/04/2014
They were super friendly and tried to find me the best deal for the cost of the parts.
KellyE
Source: DFORC
01/04/2014
As always Jimmy and Chance took care of my 2001 Toyota Echo. Went in for an oil change but ended up needing some belts. They were honest and told me I could hold off on it but I wanted to get it taken care of. They got the parts quickly…
AnthonyM
Source: DFORC
02/04/2014
Great customer service.
MichaelB
Source: DFORC
09/04/2014
i like this place. The mechanic, Thomas, is excellent, responsive, and clear thinking, as well as friendly. he creates a sense of trust. Fix Car Now provided me with a courtesy car and got to the bottom of my car's troubles. i will…
Anonymous
Source: DFORC
12/04/2014
I came to fix an electronic convertible rooftop that didn't go down but could still go up. I wanted to know what was wrong and was happy to learn I would get a free diagnosis from them. I was warmly welcomed and people were nice to me. I…
AzizT
Source: DFORC
06/10/2010
A great facility that has friendly employee's and resonably priced.
MichaelV
Source: DFORC
14/10/2010
I just moved to LA in May and was in need of a new mechanic. I was spoiled in NJ having 2 mechanics in the family so I'm very reluctant to finding someone new to fix my car. Fixitnow comes to my office building every Friday so I took a…
Helene Cieri
Source: DFORC
20/10/2010
I was greeted and helped immediately, and in a friendly manner. After the intake, I was offered a free rental car...completely unexpected and appreciated. Received updates about the extent of the repairs and the cost, and the work was…
EstherG
Source: DFORC
20/10/2010
I had a really great service experience this last time I was at Fixcarnow West. Everyone was very friendly and helpful. My car was fixed quickly and done well, and I was very happy with the cost. Last year I paid double for a similar…
Anonymous
Source: DFORC
25/10/2010
I was happy with my experience and will return for regular services.
DaraS
Source: DFORC
27/10/2010
Overall, the best experience I have had with car maintenance. The staff members were friendly, fast and knowledgeable.
StacyF
Source: DFORC
27/11/2008
I was overwhelmed by the courtesy and their willingness to help me. They also extended the courtesy of making an assesment and called me before any work was done. They also didn't try to oversell me with work that wasn't necessary. They…
EricC
Source: DFORC
10/11/2010
Prices, convenience, turnaround times will keep me coming back. Criticism: big, greasy footprints on carpet. Window reminder sticker doesn't stick because of greasy fingers. Little things make a difference.
BrianP
Source: DFORC
18/11/2010
Thank you Chance and staff for repairing my vehicle. After coming back from our trip, the vehicle ran so smoothly like it was band new with out any problems. Again, thank you very much. I look forward to my next appointment.
Angel & SherriG
Source: DFORC
18/04/2014
Price for the work was fair and the mechanic seem to know his stuff, for any future repairs I will be taking my 75 914 Porsche back.
MichaelR
Source: DFORC
26/04/2014
I had a great experience with all the professionals at Fix Car Now. Everyone patiently answered all of my questions and most of all was able to take care of my car problems in one day. I will definitely be back.
ClaireM
Source: DFORC
26/04/2014
Head guy - can't remember his name - is awesome. Everything the traditional car mechanic is not...fast honest and a good guy
RomanL
Source: DFORC
28/04/2014
Great guys! Great work! Fast and easy to work with. Glad I brought my car there.
PhilB
Source: DFORC
29/04/2014
PERFECT!!!!!!:)
MariaM
Source: DFORC
04/11/2013
We had to get two new wheel hubs - this is a major repair, but we were not worried because we've been coming to Fix Car Now for over two years, and know we are in good hands. Whether it's a simple oil change, a professional opinion, or…
Anna & BryceH
Source: DFORC
05/11/2013
Fix Car Now has again provided me with stellar service. When I had a problem, they listened and worked until there was a resolution. They were generous with the time they spent evaluating an intermittent noise my car was making, keeping…
Anonymous
Source: DFORC
29/04/2014
Took the car in for a noise I was hearing and a slight starting problem. They troubleshot the charging system and found I only needed a new battery, rather than the alternator that I first suspected. Fast, courteous, and HONEST service!
LindaN
Source: DFORC
06/11/2013
Friendly and prompt service. Jimmy and his team are ready to help and genuinely care about everyone who brings their vehicle in no matter the repair.
AmyC
Source: DFORC
07/11/2013
As ever, Jimmy and Chance were total champs -- fast service at a fair price, and really nice new loaner cars. Thanks, guys!
RachelR
Source: DFORC
30/04/2014
Very good service, as always.
BenjaminF
Source: DFORC
03/09/2014
I love Fix Car Now. Everyone is so nice and professional and you don't have to make an appointment! I go there for all of my car needs and have never felt like it was gross man zone or a sneaky rip-off like other places. If you live close…
RobinH
Source: DFORC
18/08/2010
The mechanics at Fixcarnow were very helpful and informative. After recently purchasing a used car, I was unable to contact the previous owner to find out whether the car had received a proper tuneup. I took the care in to Fixcarnow, and…
Anonymous
Source: DFORC
04/09/2014
Service was excellent as always!! Chance Brown Rocks!!!
GlenA
Source: DFORC
07/09/2014
They fit me right in on my schedule,and got me out quickly, with excellent competent service. No attempt to add things I didn't need as other service people often try to do.
Anonymous
Source: DFORC
27/08/2010
Took my car here for an oil change and was pleasantly surprised to find a garage that treated the customer like a human being. They checked all the issues with me as they encountered them, and gave me their expert opinion on certain…
Anonymous
Source: DFORC
07/09/2014
They were very fast and had very good business practice.
AmandaH
Source: DFORC
15/09/2010
Last month, the family and I were getting ready to go on vacation. Prior to that, I needed to take the car in for service but what car service can you trust these days. I went on online and I came across Fixcarnow.com website and I was…
Angel & SherriG
Source: DFORC
08/09/2014
Incredible service and timely assistance. Only comment I would make is a brief reminder about client presence and rapport. A separate incident with a car occurred as I was checking in and the "man in charge" seemed to be quite frustrated…
Anonymous
Source: DFORC
08/09/2014
As always, the experience was a no hassle, in and out one. I highly recommend this business. They know their cars, inside & out.
RoniP
Source: DFORC
26/09/2013
Your the best!!!
Dan & SoniaA
Source: DFORC
27/09/2013
I really appreciate being given a loaner car. My car is always ready when promised
PeterS
Source: DFORC
28/09/2013
The overall work was great. I trust the mechanics, and believe me it takes a lot to say that. My only concern which resulted in 3 stars instead of 4, is that the communication was atrocious. I was told at 9 am that my car would be ready…
JulieG
Source: DFORC
29/09/2013
These guys are competent which is more than I can say about other automotive repair shops. My repairs were pricey but when do you ever leave the auto shop with a decent repair bill?. It's a business, I get it...if you want good competent…
Anonymous
Source: DFORC
29/09/2013
My car is running great and I received fast friendly service! Thank you for making car repair fast and easy!
AishaK
Source: DFORC
01/05/2014
Thomas quickly diagnosed and explained the problem. The quote was reasonable and the repair was finished within a couple of hours.
LaurenR
Source: DFORC
07/11/2013
Fast, efficient, courteous, got to the point, had expertise
EthanS
Source: DFORC
08/11/2013
Despite installation of a faulty part, as soon as I brought it to their attention they fixed it as fast as possible at no further cost. Great job, great guys, thank you Jummy!
AlexE
Source: DFORC
08/11/2013
Work done timely as promised. Good attitude by all employees made the experience a good one.
LarryG
Source: DFORC
20/02/2013
Thank You Fix Car Now. All the problems with my car were clearly explained and quickly fixed. I never felt like I was being sold a bunch of unnecessary service, either. And the ride home was greatly appreciated.
MatthewS
Source: DFORC
22/02/2013
My second time here and I really like everyone I talk to and trust the work that gets done
ChristinaF
Source: DFORC
24/02/2013
I highly recommend Fix Car Now. Super friendly, honest and reliable.
AliO
Source: DFORC
25/02/2013
Trustworthy, reliable and fair prices. Highly recommend their services. I had an oil change, transmission leak fixed and transmission flushed.
Anonymous
Source: DFORC
25/02/2013
Besides the Oil change, I wanted to have a couple of other things checked (they where okay), I appreciate a mechanic that doesn't try and up sell repairs that I don't really need.
JoshuaW
Source: DFORC
03/05/2014
Thank you for helping to make me feel more comfortable working with a mechanic. I was taken advantage of by another mechanic. Charging me for things on my car that did not need fixing, and not addressing the problems I took it in for. …
MichelleR
Source: DFORC
10/11/2013
Awesome service and amazing people! This place is very efficient and accurate in all services! The best place to come and most importantly they are open 7 days a week!! Wow no other car service place like that in LA. Honest genuine car…
KatawnaH
Source: DFORC
11/11/2013
My first time taking my car to Fix Now Car, what can I say excellent work they did to my car plus they gave me a good deal and one thing I really like is their honesty to the client. I really would recommend this place and to all the…
AntonioC
Source: DFORC
06/05/2014
The people are very friendly. My car was done in a very short time.
Anonymous
Source: DFORC
17/07/2012
I went in because my engine light turned on and they were honest with me 100% they didn't try to sell me anything I didn't need and I really appreciate that. I will definitely be returning here for any maintenance needed.
RonaldM
Source: DFORC
20/07/2012
not cheap but good service
Anonymous
Source: DFORC
23/07/2012
Came in without an appointment and was completed before the end of the day. I believe the reason that so little needed to be done was because FIX Car did such a good job when they worked on it before.
Anonymous
Source: DFORC
23/07/2012
I called up with a repair, short time frame and wanted it done right away... well I pretty much got what I wanted. Like their clean shop, nice people to work with. Give them a try, you won't be disappointed.
Anonymous
Source: DFORC
24/07/2012
Took my car in for faulty AC before a moving to Texas. Was told the high pressure hose was broken and needed to be replaced. AC stopped working 3/4 of the way through the drive, and a smell of urine would occasionally come through the AC.…
David Fong
Source: DFORC
06/05/2014
My name is Chris I live in West L.A.. I have an old pickup truck that had some steering issues. I worked with Thomas and Chance. Great customer service, kind, and very knowledgeable. If you are looking for a great shop in L.A.that you can…
ChrisD
Source: DFORC
30/07/2012
My experience for the last ten years I have had my cars repaired at "Fix Car Now" has been excellent, the service is great, the repairs are excellent, and also what was important to me, they always provided at loaner car at no cost, the…
EvaR
Source: DFORC
20/11/2010
OMG! THESE GUYS ARE F***IN AMAZING... VERY HONEST AND KNOWLEDGEABLE ABOUT EVERYTHING... HIGHLY RECOMMEND
KyleK
Source: DFORC
24/11/2010
Made an appt the day before - had me in and out in under an hour for an oil change, and all that goes with it.
JonA
Source: DFORC
02/12/2010
Doug is an awesome mechanic!
GlenA
Source: DFORC
02/12/2010
My car runs great but the service wasn't very friendly. The cost was totally affordable. I just felt like u guys weren't sure what was going on. And it took days for the work to be completed, which may be due to the fact that it was a…
Anonymous
Source: DFORC
08/12/2010
I got my car looked at for a check engine light and an emergency brake light that wouldn't turn off. I got quick and reasonably priced service. Later I asked for a recommendation for a smog testing place and I got a great recommendation.…
MargretW
Source: DFORC
13/12/2010
Great service. Nice people, clear explanations.
VivienneC
Source: DFORC
26/09/2014
It is my first experience outside dealership. Fix Car Now West made it super easy. Great service,reasonable prices and professional team. They go the extra step if you ask them too. My car was at the body shop for 5 days, not only I got a…
MohamedA
Source: DFORC
29/09/2014
This guy went above and beyond when it comes to customer service. I came to get tier rotation but there was a noise in my rear bumper that he helped me fix. I mean I can't really explain how happy I am now that that noise is gone. The guy…
Anonymous
Source: DFORC
01/10/2014
The check in and pick up service were easy and the staff was helpful. I got the work done that I needed and also received relevant recommendations along with estimates. Great experience!
Anonymous
Source: DFORC
02/10/2014
I'd been complaining to the GMC mechanics (the makers of my car) for months about an engine noise and they could never figure it out. The guys at Fix Car Now were able to diagnose my problem within minutes! Their prices were reasonable…
TeresaH
Source: DFORC
18/12/2010
I appreciate that this place does what is needed to fix the problem, they mention other problems they found, but don't try to pressure into more service. Good work.
UweM
Source: DFORC
20/12/2010
my work was done in a timely matter and great work too !
GregL
Source: DFORC
07/10/2014
Amazing professional and just perfect! I brought my car in on a Sunday and received my car back the same day! Service was fit for a king! I was picked up to get my car! The best service in the world! No way would I go any other place ever…
SuzaneB
Source: DFORC
15/06/2011
It's no secret why these guys have so many 5-star reviews online already... From the loaner car, to the quick service and warm staff, to actually showing me just what was wrong with my car, everyone at FixCarNow is simply amazing! …
JasonB
Source: DFORC
11/10/2014
The staff response and service at Fix Car Now West LA is and has been outstanding. I have brought my cars for something or the other for the past 5 years and without exception I have left completely satisfied. I would recommend them and…
Anonymous
Source: DFORC
19/06/2011
Very professional and efficient as always. I brought my car in and provided Jimmy with a list of repairs, maintenance and things to inspect. He called me a few hours after I dropped my car off with a diagnosis and estimate. I agreed to…
JenniferB
Source: DFORC
27/06/2011
Originally went in for brakepad replacement and they found that I needed to replace the rotors. I believe the previous place I got my brakes done might have messed them up. Had to come in for two separate visits due to ordering of the…
EricR
Source: DFORC
20/03/2013
Hi, I submitted the following review to Yelp today (it's under Sais B. my alter-ego:) THANK YOU!! Like so many people, I make it known when I’ve had bad customer service experience but I am embarrassed to say that I don’t always put as…
SetiM
Source: DFORC
20/03/2013
Your services were fine. I would like to know if you have ordered the engine and transmission mounts. Let me know if you have them. David Burkenroad 310 842 4747 or cell 310 266 7848
DavidB
Source: DFORC
25/03/2013
FixCarNow on Motor does what they say they are going to do and when the say they are going to do it. I have never left feeling worse off for the experience. They are polite, honest, and efficient. On second thought, don't go there..I…
PeteN
Source: DFORC
25/03/2013
Easy and informative. Friendly staff.
LaurenD
Source: DFORC
31/03/2013
Excellent service! Warm and friendly atmosphere.
CarmenD
Source: DFORC
03/04/2013
I go here for all my oil changes, and always get the best and most courteous service. Thank you FixCarNow!
Anonymous
Source: DFORC
03/04/2013
The staff is awesome as always!!!!! I wouldn't take my car any other place.
GlenA
Source: DFORC
04/04/2013
I had been hearing a cranking sound coming out of my car when I accelerated the gas and depressed the brake pedal. I called Chance and told him what my problem was. He took my car in on the spot. Didn't have to make an appointment. …
BrianN
Source: DFORC
09/04/2013
Experience was great. Went in on a Sunday it was slow. Thomas was really great explaining what was wrong with my AC and I had a wonderful conversation with ghatcien ( not sure about the spelling) who is a great ambitious girl with a lot…
AyanthieL
Source: DFORC
13/10/2014
Everyone was very pleasant. All of the service was fast. I was towed in for a bad starter. Jimmy charged me $360. Gave me a discount off tax for complaining that he had over charged me by $150. I didn't appreciate being taken advantage of.…
JoyH
Source: DFORC
18/10/2014
As always, I can get an honest opinion from the guys at Fix Car Now. Thanks for awesome service!
AndreaM
Source: DFORC
22/10/2014
Had some intermittent A/C issues, your mechanic worked on the issue for over an hour and determined the compressor is going out but still has some life, he recommended holding off until it gets much worse as it is very expensive to…
Alex WN
Source: DFORC
24/10/2014
Fast and effective service. Had a great experience and will cme back if I need further work!
RichardE
Source: DFORC
25/10/2014
Fast and good services
MarthaT
Source: DFORC
12/04/2013
The service is always excellent! I have used there services for several years at other locations as well and I find them to be the very best. They keep track of what your car needs, advise you of how long you can put off the service so…
BeverlyP
Source: DFORC
16/04/2013
Quick and to the point
Anonymous
Source: DFORC
22/04/2013
Fast, knowledgeable and courteous. They were busy the day I went in, andI think repeat customers were the reason why.
Anonymous
Source: DFORC
26/04/2013
Service was great and car was done on time. Will refer both family members and friends.
Anonymous
Source: DFORC
28/04/2013
Great service, fast identification of the issue, clear and excellent communication what needs to be done incl. estimate. The repair of my car was a bigger issues and more labor intensive. So I got a loaner while my car got fixed. Now back…
StefanK
Source: DFORC
30/06/2011
These guys are always the best! Quick service and straight talk.
PatrickH
Source: DFORC
02/07/2011
Hey Chance and Criket, Thourouly enjoyed the prompt service and you guys are a pleasure to do business with. I think Pep Boys need to look out for the new kid on the block. I'll stop by ever so often to say hi. Rudy Lee
RudyL
Source: DFORC
02/07/2011
friendly, courteous, and professional. i feel like i can trust them to explain the situation and advise on how to repair. very happy that they provided a loaner car while mine was being repaired. and i love that they're located walking…
MehaP
Source: DFORC
29/04/2013
My experience was very satifying and excellent
EvaR
Source: DFORC
30/04/2013
The car is running great. Thanks for keeping me on the road. I recommend you guys to everyone.
JennyT
Source: DFORC
01/05/2013
Changed my Mazda Tribute's battery with a no drama and pleasant environment! Will definitely return again and again.
NateF
Source: DFORC
21/05/2013
I have been going to fix car now for several years. I appreciate the honesty of the guys at fix car now. I trust them when they say there is something wrong with my car that I didn't know about and have always had a good experience. The…
AndreaS
Source: DFORC
21/05/2013
My car's battery died just minutes after dropping off my husband's car at Fix Car now (he needed some fluids changed). I called Fix Car Now, and they came to us (a few blocks away), jumped my car, and then replaced my battery back at…
Anonymous
Source: DFORC
07/07/2011
Chase is a straight shooter and a really great guy. HIs team are on point and these guys get the job done. Seriously, my car is a nightmare. The jerks that sold it to me played me hard, rerouted stuff and did shady business to make a…
ElliottH
Source: DFORC
07/07/2011
Good experience in the auto shop! Highly recommanded!!!
Anonymous
Source: DFORC
10/07/2011
Very pleased with the service I have had with Fix Car Now! It's fast and immediate. They provide a loner car, and if I'm not satisfied, I can come back and they look at it right away and work on the problem.
MaureenG
Source: DFORC
13/07/2011
Jimmy was the best auto shop mechanic owner guy that I've ever dealt with! I've always been a jalopy driver, cars in my possession rarely are within spitting distance of the current year, so I've had to deal with car shops all my life.…
RynnV
Source: DFORC
09/11/2011
Was able to leave the car with no appointment. Felt confident about the work that was done and the information I received. Will go back.
DianeK
Source: DFORC
14/11/2011
I am very satisfied with the service. I had my headlight change. The headlight itself was around 13$ whereas they charged 14$ for labor which is a bit expensive but overall was good.
KamilA
Source: DFORC
07/05/2014
I really enjoyed the atmosphere right off the back. I felt good about leaving my truck and it was ready in the time frame that was given. What really helps out is they're open on Sunday's. Fix Car Now has my business !
LonnieJ
Source: DFORC
07/05/2014
They were nice enough to help jump my car when the battery was low. I decided to instantly to get my battery installed with them (which is about 20 dollars above the normal price). For whatever reason, they managed to call me when the…
Anonymous
Source: DFORC
07/05/2014
I went to the West L.A. location with a steering issue and was helped by Thomas and Chance. The customer service was excellent as well as their car knowledge. They were very fair and helpful to me. If your looking for an honest shop this…
ChrisD
Source: DFORC
08/05/2014
I had to reluctantly find a repair shop for my Honda when the AC went out. I looked through pretty much every review on Yelp and ultimately took a chance on Fix Car Now. I did a lot of research on what the problem could've been before…
ErikH
Source: DFORC
09/05/2014
Truly a great experience at a mechanic ! How often do you hear that ? Probably never ! What a breath of fresh air they lend you a car while they service yours & they do what they promise & no up charge ! Both owners & all employees are…
KenN
Source: DFORC
30/07/2012
My experience for the last ten years I have had my cars repaired at "Fix Car Now" has been excellent, the service is great, the repairs are excellent, and also what was important to me, they always provided at loaner car at no cost, the…
EvaR
Source: DFORC
16/05/2014
I came with 3 different problems and everything got fixed, however, when I got the car back I noticed that the door trim panel was broken from prying it open to replace the door checker. They brought the car out after I paid for the…
AnatK
Source: DFORC
31/07/2012
I went to the shop for the first time for an oil change and the staff was so friendly and welcoming. Cricket (receptionist) was very enjoyable to be around. They let me know of all issues with my car and what they would charge for…
LindsayM
Source: DFORC
16/05/2014
As always, Chance and the crew were very accommodating, helpful, courteous and expeditious. They've made a customer for life.
RoniP
Source: DFORC
31/07/2012
I brought in my car for overheating issues. They quickly assessed what was wrong and the next steps to take. They were able to fix my car within several hours and even picked me up from work to bring me back to my car. Such great service!…
DeannaW
Source: DFORC
16/05/2014
Fast and easy. Called in and got an estimate on an A/C Compressor repair. They were willing to do it for $100 less than Pep Boys. Brought it in around 11am and was given a free ride back to my home by one of the mechanics. Car was…
EricP
Source: DFORC
31/07/2012
The guys at this shop are really great, super helpful and try to get your car done as quickly as possible.
BrianaS
Source: DFORC
17/05/2014
My experience at FCN could not have been better. Thomas's diagnosis was accurate and the quick and thorough attention to my cars problem was remarkable. David handled the billing promptly and accurately. Both men delivered the goods and…
PeteS
Source: DFORC
07/08/2012
Never seem to amaze me how good Fix Car Now West LA is, Now I can say I have my own auto mechanic shop. Keep up the good work, Thanks guys.
DanielR
Source: DFORC
19/05/2014
first review posting of my entire life. I just had to do this because I almost feel sorry not to. This place is that good. They are honest, reasonable, and puts customer satisfaction on the top priority. 4.5 star from 706 reviews…
MichaelC
Source: DFORC
13/10/2012
I can't say enough how great these guys are at fixcarnow. I think what I appreciate most is the honesty and professionalism they show all their customers. They let me know what absolutely needs done and what I can get away with until my…
AnthonyM
Source: DFORC
14/10/2012
great pricing and service. appreciated the professionalism of the staff.
Anonymous
Source: DFORC
26/10/2012
He fixed what I asked for, but did not let me know of furture problems that existed. Over charged on LABOR COST. NO discount for seniors. Not to happy about this. SORRY.
EileenF
Source: DFORC
29/10/2012
My experience was flawless! I received prompt service (even though I ran late to my appointment). The office manager (can't remember his name)was beyond pleasant. He had a great personality and sense of humor. The mechanic was terrific…
RaeM
Source: DFORC
03/11/2012
Sweet and dedicated people.. i would definitely go there to get my car fixed..
FriskaK
Source: DFORC
22/05/2014
This place is awesome! Not only are they open 7 days a week but they try there hardest to get you in and out depending in your service. They are honest and friendly. The place is very homey!
KatawnaH
Source: DFORC
24/05/2014
Jim was pleasant to work with, repair was done in a timely manner and they included a loaner car.
StephenK
Source: DFORC
25/05/2014
I was very pleased with the friendly service I received. Thanks to Jim and his staff, my car was fixed and ready for pick up in a very short span of time. I will continue to brong my car here when repairs are needed.
PamalaF
Source: DFORC
01/06/2014
I have never had a better experience at an auto shop in my life! So much care and consideration went into my service from start to finish! I can't even begin to express how grateful I am that I stumbled upon this shop!
CaitlinS
Source: DFORC
29/05/2014
They took my car in at the drop of a hat and took care of it that day. Great service - they will explain as much as you care to know (whether that's nothing, or wanting to hear the detail workings of your car). I've come here a few times…
Anonymous
Source: DFORC
03/06/2014
Went in when my car was making a strange noise. Before the end of the day, they had everything figured out. While my car was getting fixed they gave me a loaner. Very helpful!
TylerK
Source: DFORC
30/05/2014
The staff is so professional, nice and honest. I couldn't ask for a better experience.
ReginaR
Source: DFORC
04/06/2014
I was very satisfied with the job that was done. What was a 2 day job at another location was done in just slightly over 1 day and the price was right !
LonnieJ
Source: DFORC
31/05/2014
I have never had such good customer service before. They were great, professional and really nice people. would recommend this place to everybody. I'm never gonna go anywhere else to get my car repaired.
DianaE
Source: DFORC
04/06/2014
I have always received excellent service from Fix Car Now West LA. I am always satisfied with the results, and everyone there is always very pleasant and courteous. Thank you for the wonderful service.
ElinorM
Source: DFORC
31/05/2014
A great updated professional computerized service. Simple, easy & fast. Certainly if I had to go there again I would
William (Bill)B
Source: DFORC
06/06/2014
Very happy with the work to my vehicle, even better customer service!
JohnR
Source: DFORC
07/06/2014
A+ excellent service!
Anonymous
Source: DFORC
11/06/2014
I called Fix Car Now at around 7a on a Monday morning. They didn't open until 8a but Jimmy, the owner, who answered the phone from his home, came early to meet me. He took pictures of my damage, emailed it to his body man who emailed the…
VernonC
Source: DFORC
15/06/2014
This was my first visit to Fix Car Now in Palms, Los Angeles, CA 90034. Customer Service: Really excellent. David and Jimmy were very courteous and when they needed to keep my car overnight (my keys were accidentally misplaced after the…
ElizabethP
Source: DFORC
16/06/2014
Awesome--as always! Been going here for years and would never go anywhere else
LindaN
Source: DFORC
18/06/2014
The best. I knew I had arrived when I finally found a mechanic I could trust.
AdamC
Source: DFORC
24/06/2014
Ya'll saved me a ton of money! You were quick, efficient and honest. Thanks for saving my car and my Saturday afternoon, it's much appreciated and I'll recommend you to anyone in need of a mechanic!
GabriellaG
Source: DFORC
24/06/2014
great customer service, and did the job quickly.
Anonymous
Source: DFORC
26/06/2014
These guys are pros!! With such a friendly staff and a super knowledgeable team, your car is in the right hands with Fix Car Now! They do their best to find the best price for you and make the experience enjoyable. We highly recommend…
DesireeF
Source: DFORC
27/06/2014
As always, Jimmy and Chance are awesome!!!!!!!
GlenA
Source: DFORC
27/06/2014
I came back in February and am finally getting around to writing you guys a review. The best care I could have asked for!!! You know how they say that most car maintenance places will take advantage of women since they assume they know…
KimberlyN
Source: DFORC
29/06/2014
Always great service, extremely nice. Love that your able to drive a loaner or get a ride to work.
JessicaH
Source: DFORC
29/06/2014
Excellent service
Anonymous
Source: DFORC
04/07/2014
I think it was great even tho it was kind of expensive. I need a spark plug change and checked around and found that $329 is a bit much. so I won't be utilizing their services for that, but I am satisfied with the work they performed;…
Anonymous
Source: DFORC
04/07/2014
Excellent and fair. Fabulous staff and clean facilities. Like family.
JaniceW
Source: DFORC
04/07/2014
As always the staff has been very helpful. It is always a good experience when I have to go see them.
LisaB
Source: DFORC
08/07/2014
I sent an email to my vehicles dealership and FIXCARNOW about having an oil change done and if I needed to make an appointment to do so. Within a couple hours, I had a response from FIXCARNOW letting me know that I could bring my truck in…
ArionA
Source: DFORC
12/07/2014
These guys do a good job and their prices are good. I have no regrets since I've been a customer.
LonnieJ
Source: DFORC
12/07/2014
I am one who rarely writes a review but fell compelled to do so this time I have been using fixcarnow since they first opened up at there palms location I like to support local businesses when looking at my last billing statement 07/05/14…
Paul & TaraT
Source: DFORC
17/07/2014
I had a problem with teh GM passlock system on a 2002 Impala. Most mechanics didn't have a clue, but Thomas at FixCarNow knew exactly what it was and fixed it for a very reasonable price. It's like I have a new car. Along with the 2 year…
RobertM
Source: DFORC
18/07/2014
Fast , friendly service. Staff really knows what they are talking about. Best experience with a mechanic and I got my questions answered.Waiting area nice and clean.
DanaC
Source: DFORC
02/03/2009
Finally, a place that is honest and has integrity and stands behind there work. Let's face it most do not know anything about cars, including myself, it is comforting to know there is a place that you can bring there car and they will do…
SeanO
Source: DFORC
20/07/2014
I drove quite a ways based on the online reviews I read for Fix Car Now. I was very glad I did. These guys are the best--serviced my car immediately, the wait time was minimal and the waiting area clean and comfortable. Love the chairs!…
BeverlyB
Source: DFORC
22/07/2014
Performed great body work on my Evo, front lips fits very well.
TravisH
Source: DFORC
23/07/2014
As usual service was quick and the information was honest. My breaks have been squeaking and I was fully prepared to get them replaced. They told me I didn't have to yet - he sound was just from the break pad material, but if I wanted to…
Anonymous
Source: DFORC
26/07/2014
Friendly guys and great customer service. Drove in for an oil change and was taken care of immediately and was done in 30 mins. Thanks guys, will be back in the future.
NickS
Source: DFORC
26/07/2014
The best ever mechanics that we have. Their honest pleasant, clean and knowledgeable !
Dan & SoniaA
Source: DFORC
26/07/2014
The best ever mechanics that I know! They are very honest, knowledgeable and pleasant and very direct will tell you and explain what the cars needs or problem!
Dan & SoniaA
Source: DFORC
28/07/2014
Price was fair, car was ready when promised and so far the new brakes don't squeak!
Anonymous
Source: DFORC
30/07/2014
Good work.
MichaelB
Source: DFORC
30/07/2014
If your looking to buy a used car do yourself a GREAT service! Bring your car here! These guy's helped me make the best educated decision on buying my used car. I walked away feeling confident I now the ends in and out's of what I was…
NicoleB
Source: DFORC
31/07/2014
EXCELLENT
JimM
Source: DFORC
31/07/2014
Diirect, timely and resolved! Couldn't ask for better and often get much less from others... Highly recommended.
OwenC
Source: DFORC
01/08/2014
Very satisfied, as usual. Tom especially is very accommodating. I appreciate the good work, as well as getting a ride home and back. Keep up the good work.
DanaF
Source: DFORC
21/05/2013
Excellent service as usual. Jimmy took good care of my Jeep.
GlenA
Source: DFORC
22/05/2013
I recently went in to get a pre-purchase inspection and it turned out the car needed $2000 worth of work and they recommended I do not purchase the car. Other mechanics would have used this opportunity to get more business from me which is…
Anonymous
Source: DFORC
22/05/2013
They provided me with really good service. Took my car without prior appointment, and suggested the most economical solution for my car trouble. Will definitely return to them if I have any more issues.
MiniT
Source: DFORC
23/05/2013
Top notch service. Always please with the service performed on my car. I feel extremely lucky to have found Fix Car Now West La
May-AngeB
Source: DFORC
05/11/2012
I had my fuel pump replaced here a year ago. It never worked correctly. If I had a little less than half a tank, it would stall or completely stop, so I never let it get lower than half a tank . When I finally had the day off on a Friday,…
JacquelineF
Source: DFORC
09/11/2012
Chance and Jimmy take excellent care of my jeep everytime. I reccomend Fix Car Now to everyone!!! Thanks, Glen
Anonymous
Source: DFORC
10/06/2009
FixCarNow has the highest standards of excellence and integrity. They consistently perform high quality work and always do the job right the first time. I'm a customer for 5+ years and I'm always 100% satisfied.
MikeP
Source: DFORC
23/05/2013
Great service! Jim and Lalo went above and beyond!
ByronA
Source: DFORC
24/05/2013
Great customer service on top of fair pricing. Glad to be living back in LA so that I can use Fix Car Now for all of my auto repair needs.
TresaT
Source: DFORC
19/09/2010
Fast and good work - satisfying
Anonymous
Source: DFORC
11/09/2014
We found Fix Car Now on the internet among other shops specializing in our car make, they were our 3rd stop. We were greeted with a very friendly, helpful & professional manner. We immediately felt at ease & comfortable with this auto…
EdithE
Source: DFORC
13/11/2012
They did what they said they would, but it took slightly longer than projected, and they forgot to do a couple of small things. Not a big deal, but more attention to detail would make this a great place.
Anonymous
Source: DFORC
14/11/2012
It's sad that we have to be this excited when we find a mechanic that isn't out to rip people off and also can do good work. They took the time to ask questions in order to diagnose the problem properly, did a great job and didn't try to…
ChristinaF
Source: DFORC
16/11/2012
They were friendly, efficient and fair with their prices. The only down side was there were no loaner cars available because they also have other shops but so far my car runs good...
Anonymous
Source: DFORC
01/02/2013
Awesome!
MarkG
Source: DFORC
04/02/2013
The guys were really friendly and were really good about giving me a break on the price.
MarioR
Source: DFORC
25/10/2011
I called day of, Jimmy of course took care of me and I got my oil change and a new battery all in about an hour. I was given a list of issues that need to be taken care of within the new few thousand miles, so now I know what to do next.…
JanetG
Source: DFORC
26/10/2011
Outstanding service from the folks at Fix Car Now, W. LA. The owner drove me to my truck got it started and got me back to the shop to get serviced. They were very friendly and honest. Took care of more than I expected and with no extra…
DavidM
Source: DFORC
26/10/2011
I've always had good luck when I've taken my car in to Fix Car Now on Motor Avenue. I would have to share that Jimmy and Chance go above and beyond to get things right... and they are very pleasant and helpful to deal with... I highly…
LillieF
Source: DFORC
16/09/2014
Everyone was courteous and caring. The receipt was detailed.
Anonymous
Source: DFORC
19/09/2014
I've been to fix car now a few times, for different issues. They are fast, courteous, and do great work. Chance, who was working the desk when I arrived early on Tuesday has wonderful customer service skills. The mechanics are all very…
Anonymous
Source: DFORC
20/09/2014
Fix Car Now established a huge trust with me. I've never taken my car to a mechanic and not left with a list of unnecessary things that I could do to tweak my car. Here they just got done to the root of the problem and didn't try to sell…
AmaliaL
Source: DFORC
11/06/2009
These guys were no slime balls looking to see how much money they can get from me. They were honest, informative and did not take advantage of the fact that am a girl. I used to bring my car to the dealer shops to get worked on, but now…
Anonymous
Source: DFORC
10/08/2012
FIX CarNow in West Los Angeles is a neighborhood find. Manager Troy and office guru Cricket make your car repair experience an easy one! Fair pricing, honest evaluations and local pick-up/drop off put this vendor on my MUST list to…
VirginiaL
Source: DFORC
22/12/2014
Quote was just as described, no surprises.
Anonymous
Source: DFORC
24/12/2014
I give this place a solid A-plus. Great people, fine workmanship. My car looks as good as, if not better than, when I first brought it in.
MortonR
Source: DFORC
29/12/2014
Excellent
SaulW
Source: DFORC
03/01/2015
Thank you guys!! My car looks brand new!!
ChristineL
Source: DFORC
07/01/2015
Professional , honest, friendly !!!
MaureenM
Source: DFORC
08/01/2015
Had an ignition problem and instead of replacing parts they told me my key was bad. No money for them, not much money for me ( a new key is about $100). They have earned all my work from now on.
JeffC
Source: DFORC
27/10/2011
I go to the West LA shop, and I've always had a good experience. These guys do quality work, and if they make a mistake (happened once) they'll admit it and fix it for no charge, which a lot of places wouldn't do in my experience. The…
Anonymous
Source: DFORC
27/10/2011
Five stars if the repairs hold up 5 years - otherwise 4 stars. All concerned were courteous, informative, competent. My 15 year old MBZ Diesel is driving like new. Would I recommend the two facilities involved. Yes, indeed.
JayF
Source: DFORC
29/09/2014
Fix Car Now provides excellent service. The staff is prompt and they communicate clearly. I was able to borrow a car from them which made the whole experience much more convenient than if i had to rent a car. They fixed the problem and…
JenniferR
Source: DFORC
30/09/2014
Very helpful and friendly. Gave an honest/free diagnosis. Would go back again. Good bar next door too.
Anonymous
Source: DFORC
01/10/2014
I came in Saturday 9/27/14 and spoke with Thomas, the head mechanic. He was very knowledgable about the transmission problem I was having with my 2007, S60 Volvo. Based upon his advice, I bought a new car that day and ended the problem…
Anonymous
Source: DFORC
05/10/2014
Great customer service!
Anonymous
Source: DFORC
07/10/2014
I'm not going to lie I don't know anything about cars. I went in on a Sunday because the check engine light came on Saturday night and you can definitely tell something was wrong with the car because it wouldn't stop shaking. I went on…
SamanthaL
Source: DFORC
08/10/2014
Great service, friendly staff. Have been going to Fix Car Now for years and have been pleased with their work.
Anonymous
Source: DFORC
12/10/2014
Quick and honest!
Anonymous
Source: DFORC
14/10/2014
Fast and reliable service. In addition to the regular tune up, they fixed noisy belt at no additional cost. Please keep up the good work!!
Maria & MiguelB
Source: DFORC
22/10/2014
Always do a good job at a fair $$$$$$
CoryD
Source: DFORC
23/10/2014
I called in, made an appointment and they were able to fix my brakes and do the 30K maintenance in a few hours. I planned on being without my car all day. They told me I could use a loaner if needed, but instead told me if I waited for a…
EricS
Source: DFORC
24/10/2014
Great service and great prices, as always!
Laurie & DarrylT
Source: DFORC
27/10/2014
Excellent service. Thank you !
Mary AnneG
Source: DFORC
28/10/2014
They do a great job and the open weekend policy really helps. I have done a number of repairs with 2 different cars and am very happy.
SaulW
Source: DFORC
01/11/2014
The best part of the service is the free diagnosis
Anonymous
Source: DFORC
03/11/2014
They really take good care of my car.
Anonymous
Source: DFORC
03/11/2014
Service excellent at usual. Keep up the good work. Thank you.
CrisP
Source: DFORC
06/11/2014
Excellent timely and professional service provided
Anonymous
Source: DFORC
11/11/2014
As always, whenever I take my car for service at "Fix Car Now West LA" I leave completely satisfied. The owners and staff are very professional and take their service of fixing cars very seriously. And the topping is that their service…
Anonymous
Source: DFORC
14/11/2014
Great service, provided me a rental!
ThomasH
Source: DFORC
18/01/2015
Very good experience and helpful service from Chance. I would have not gotten out of a troubled situation without his help. the loaner car was a life saver. They did a good job at keeping the overall cost down as well, considering the…
KyrstinR
Source: DFORC
30/01/2015
I really appreciate these guys, they will take my car pretty much when I need service as they are open on the weekends.
DavidN
Source: DFORC
04/02/2015
David is the best! Dealt with me same day, diagnosed and actually had the car ready after a substantial amount of work. So fast i wasn't ready for it to be finished as I had arranged to borrow a friend's car... ultimately never had to…
Anonymous
Source: DFORC
10/01/2015
Feel confident my car has been expertly fixed.
PhilipX
Source: DFORC
10/02/2015
The service was awesome! I appreciated the intake process. The knowledge of the car made me feel great about leaving my car. I also loved that I could take care of multiple items at the same place (i.e. oil change, getting a quote on…
MaishaB
Source: DFORC
16/01/2015
Excellent, honest and reliable no-nonsense service. Thank you!
Anonymous
Source: DFORC
17/02/2015
The only thing that could make my experience better is to get a foot massage from the owner himself. Other than that, the service was fast, always friendly, honest and the place smells like bacon. Can't get better than that!
Anonymous
Source: DFORC
17/01/2015
I've been going to Fox Car Now for over five years, and they've always done great, reliable work. They're friendly and fast, and I've never felt intimidated or like they were trying to rip me off.
Anonymous
Source: DFORC
25/02/2015
Service was done quick.Person very friendly.Will keep going back
WilleminaO
Source: DFORC
21/01/2015
Always fast and efficient!!
KatawnaH
Source: DFORC
26/02/2015
I love this place! I have recommended them to several of my friends. My car was parked on a residence street and an oversize truck made a misjudgment on its turn and tore off my front bumper along with other damage. My insurance company…
SueK
Source: DFORC
22/01/2015
Great guys , Jim & Chance always willing to work with me to get the job done. Thorough , efficient , and honest . Hard to find shops like this. Local and conveniently open Sundays . Fix car now - motor has been a pleasure to deal with ;…
DominicL
Source: DFORC
26/01/2015
Professional and prompt service. Jimmy (Owner) has restored my confidence in mechanics. He is honest and explains in detail what repairs are needed and/or can be delayed. I have found a new home for my vehicle. Thanks Jimmy!!
TeresaH
Source: DFORC
04/02/2015
Super helpful. Very honest.
AprilH
Source: DFORC
10/03/2015
Very helpful and courteous. Diagnosed a simple fix for an issue i was having.
TimG
Source: DFORC
11/03/2015
I really enjoyed the service that I received. The best times to go are in the morning when there's not that many people. Weekends are also quite busy. This was my second time getting my car fixed by them!
JerryZ
Source: DFORC
12/03/2015
I very rarely write reviews but I can's say enough about Fix Car Now. These guys are the best in the business. I always take my car here when there's non warranty work to be done. They have very competitive pricing, do amazing work and…
JohnS
Source: DFORC
17/03/2015
Thief
YosephL
Source: DFORC
12/03/2015
Very courteous and professional. Turn over time good. Will recommend!
Anonymous
Source: DFORC
18/03/2015
This business was EXTREMELY fair and honest in their pricing and diagnoses. I know many mechanics take advantage of people that don't know much about cars but these guys did not. I will most definitely bring my vehicle back here for…
JenniferB
Source: DFORC
27/03/2015
Excellent service!!!
Anonymous
Source: DFORC
06/03/2009
Very friendy professional service & very good results. Will come back again.
ScottK
Source: DFORC
02/05/2009
The service was quick and the tech diagnosed other services that were necessary right away.
TamiN
Source: DFORC
29/04/2009
I have known the owner since May 2005. I have always had impeccable service. Friendly, knowledgeable, honest, and always available when I have had an emergency.
FrancisS
Source: DFORC
14/03/2015
Quick, efficient, courteous and helpful. What more could you ask for?
Anonymous
Source: DFORC
15/03/2015
Fixcarnow was awesome. They fixed my car in a good amount of time and I was pleased with results.
CristinaC
Source: DFORC
30/03/2009
I could feel why people put five star on this place. Everyone was nice and he showed that he worked for his best.
Anonymous
Source: DFORC
21/04/2009
As always, Chance and his staff took good car of my car. I will return to them for service in the future.
DanaH
Source: DFORC
20/04/2009
Reasonable prices, quick and easy.
DustinB
Source: DFORC
18/04/2009
called last minute to get an oil change, and let them know that i had to back to work. they did it all within 35-40 minutes and i was on my way back to my office. excellent service and very accomodating
JoonL
Source: DFORC
03/04/2009
NOt only was the service excellent, but prompt and courteous as well! I'd been meaning to get my car serviced for months, but could never find the time outside work - Fixcarnow made that issue irrelevant!
Anonymous
Source: DFORC
14/04/2009
I just noticed the shop driving home from work. I have been looking for a car service shop for well over a year now. I finally found a place I can trust. Met the owner, Chance, while I was getting my oil changed. Very, very great…
Anonymous
Source: DFORC
29/06/2009
This was the most outstanding service I have ever had on my car. Everything was done in a timely manner and they went above and beyond what I asked for. They not only did the work but took my car to have the smog test done and returned…
DebbieK
Source: DFORC
12/07/2009
I have never taken my car anywhere that was more convenient than Fixcarnow West. I will take my car here for all work needed!
RyanW
Source: DFORC
28/07/2009
Timely, attentive and honest. These three attributes alone are rare in a auto service center. I would enjoy doing business with Chance and his shop again.
Scott & HeatherW
Source: DFORC
14/08/2009
I visited this place to get a flat tire fixed. They were very courteous and took care of it very quickly. I would visit this place again for my car repair needs.
Anonymous
Source: DFORC
24/08/2009
Jimmy one of the owners, understands the importance of customer service. A recent situation cold have been a big headache, but it wasn't due to the fact that the owner "listened" to my concern and did something about it. Good customer…
StephanieW
Source: DFORC
03/11/2011
Great, speedy and reliable service. I never feel like im being ripped off and im told about potential problems ahead of time. Jimmy and Chase are as honest as you can get in the car repair industry, they hire knowledgeable mechanics and i…
MaribelA
Source: DFORC
04/11/2011
I had a transmission leak that needed a seal. I headed over to fix car and they are some of the most genuine people. Very nice and swift service.
MichaelS
Source: DFORC
07/11/2011
I took my car in and needed a lot of work done. Chance gave me a break on the price and my car was done same day. It's been driving like buttah ever since. Highly recommend.
AmandaP
Source: DFORC
20/01/2009
I had a few recurring problems with my car that my old mechanic never identified. Chance saw them, explained them, and kept in great touch about what it would take and when my car would be ready.
AndrewM
Source: DFORC
14/11/2011
Jimmy was great! I reported a weird hissing sound from my car. He gave me a loaner car while his guys checked it out. He returned it to me later that day and said there was no problem. It was all free of charge!
AlexL
Source: DFORC
15/11/2011
Expensive oil for a synthetic which I pay at about half price at dealer. I have to balance convenience with cost.
SergioC
Source: DFORC
27/10/2014
good shop! haven't had anything major done but confident they can handle it
Anonymous
Source: DFORC
30/10/2014
exceptional customer service, efficient and professional! Would use them again anytime
BradenS
Source: DFORC
02/11/2014
These guys are the best! The only people I will trust with my car!
Anonymous
Source: DFORC
03/11/2014
They always treat me well and fairly. I always feel like they are honest and do not create further unnecessary issues when I bring my car in.
Anonymous
Source: DFORC
05/11/2014
Quick, friendly service.
Anonymous
Source: DFORC
09/11/2014
Very professional, respectful promp service.
AnnaK
Source: DFORC
14/11/2014
My A/C was repaired the same day and is working great now.
Alex WN
Source: DFORC
16/11/2014
My experience with Fix car now was great. They gave me a good estimate on how long the work would take and were able to adjust to make the process more efficient. The work was done on time and it was great.
AustinU
Source: DFORC
15/03/2015
The customer service here is fantastic, great communication with friendly people. I had an engine swap done and although there was a little hiccup when I got it back, they fixed the issue free of charge. Their loaner car policy is great…
CalebS
Source: DFORC
16/03/2015
I have always trusted this team with my car because they will never try to upsell you on fixes you don't need. I came in asking them to look at my brakes and they told me the truth -- the brake pads had plenty of life left, they were just…
Anonymous
Source: DFORC
18/03/2015
Quick, expert and professional. They even provided a great loaner car.
Anonymous
Source: DFORC
20/03/2015
Great service!
JanisI
Source: DFORC
20/03/2015
The service was GREAT! After briefly talking with Chance, I was sure that my car was in good hands like Allstate. We were able to quickly get to the bottom of how I needed my car to perform and what needed to be done in order to make it…
EdD
Source: DFORC
14/08/2012
I drive from the valley to have you guys fix my car. Everyone is always great to deal with
KristenW
Source: DFORC
17/08/2012
I went to Fix Car Now to have my car fixed. Not only did they fix my car but they gave me a loaner car while they repaired my car. They gave me a free diagnostic and told me what my car needed. They were expedient in repairing my car and…
Anonymous
Source: DFORC
21/08/2012
I went it for a check-up on my brakes because they felt unresponsive. Talked to a gentleman named Troy, who looked at the brakes, determined them to be intact, but offered to clean them up to make sure everything was A-OK. I was…
Anonymous
Source: DFORC
21/08/2012
I have a 2005 f150 truck and had to have my spark plugs changed i went to the dealer and they wanted $500 to change them by the way i recommend you don't do this yourself i went to fix car now on motor in west los angeles and worked with…
Anonymous
Source: DFORC
22/08/2012
I have taken my car to Fix Car Now 3 times and I am so please with their work. They are not only honest and always recommend what service your car needs but they are also very fair with their prices, knowledgeable, friendly and welcoming.…
VeronicaO
Source: DFORC
24/08/2012
I have been here at least a couple of times and my experiences had been pretty good. The last time I went here for a oil change and tire rotation. They told me my transmission fluid was dirty so they changed that out too, no big…
EricR
Source: DFORC
24/08/2012
Fix-Car-Now has been the primary source for auto repairs and maintenance for my car for at least 10 years.. That should say plenty!
CharesseL
Source: DFORC
03/09/2012
Very happy with Troy and the gang at Fix Car Now. I plan on bring my truck back for additional service.
CharlesR
Source: DFORC
03/09/2012
Just an oil change this trip, but the service was great--and no leaks under my car afterwards! They always change the drain plug washer, which is something Jiffy Lube and others always overlook/ignore.
LindaN
Source: DFORC
20/03/2015
I had such a positive experience with FixCarNow. The owner was super friendly and the staff was fantastic. I basically drive up, handed them my keys, and drove away in a loaner car. Hours later my car was fixed. This was literally the most…
Anonymous
Source: DFORC
23/03/2015
excellent as usual
MortonR
Source: DFORC
23/03/2015
good mechanics and excellent service great prices
RoyceJ
Source: DFORC
24/03/2015
Great, fast and honest service. Been here a few times now and love it. Too many bad Jiffy Lube, Pep Boys and other private owned experiences, but have yet to be disappointed here.
RobD
Source: DFORC
26/03/2015
This is what I wrote on Yelp: These guys are AWESOME! What a relief to find a great mechanic shop, with locations in all of my neighborhoods (home, work and play), and friendly, knowledgeable people who do quality work without trying to…
AmberH
Source: DFORC
27/03/2009
Had to look for a new auto shop to do oil changes and basic maintenance after old shop closed down. I picked Fixcarnow based on reviews online. I was very pleased with every level of service they provided. The mechanics were friendly and…
Anonymous
Source: DFORC
29/04/2009
I feel very confident with the service from Fix Car Now. I have an old vehicle and I have used them for years to make all the repairs to my car, which keeps it running with 135,000 + miles.
RichardS
Source: DFORC
28/04/2009
I was referred by friend and turnout to be very good. Owner is very friendly and mechanic is is knowledgeable. I used to take car to dealer and other franchise place, but they recommend to change things which is not required.
Anonymous
Source: DFORC
25/04/2009
Hi guys, I was so impressed by the attitude and quick action for getting my car fixed, really super service, I have never had such fast work done in the past at other repair shops - this was a wonderful experience, I was back on the road…
NancyC
Source: DFORC
04/01/2011
My car is running great and it's such a relief finding a reliable auto repair company after having so many bad experiences at other places. I know I can always receive high quality and timely service here, which is why I will continue to…
CorrineK
Source: DFORC
04/01/2011
outstanding service and reasonable prices
Anonymous
Source: DFORC
04/01/2011
I emailed them late at night after a breakdown, and the owner actually called me immediately and set everything up for first thing in the morning. They were so caring and attentive!
Anonymous
Source: DFORC
10/03/2009
The bottom line is that with car repairs you often feel like you're being taken. I don't feel that way here, which is a nice way to approach business. Nobody likes to spend money, but if you feel it was necessary it's not as bad.
James & MaryJoB
Source: DFORC
06/01/2011
I was treated with great professionalism. Everything was well explained. The car feels great.
MarthaV
Source: DFORC
17/01/2011
Painless experience. I hate auto service to begin with and everyone was Honest, Timely and the cost to me reasonable. I will be back!!!!
SharonB
Source: DFORC
18/01/2011
I priced the parts and the job of replacing tie rod ends and alignment and felt like I was over charged by quite a bit. And my car is still making a sound that was not there before I brought it in.
ScottC
Source: DFORC
19/01/2011
super accommodating to get my car fixed quick.
Anonymous
Source: DFORC
15/12/2008
Honest, friendly, fair, prompt & clean.
JoelS
Source: DFORC
08/02/2011
I have always had a difficult time "trusting" the mechanic that was fixing my car. There was always that nagging feeling that I was being ripped off because of my lack of knowledge. Jimmy and the team quickly bestowed a sense of trust and…
Anonymous
Source: DFORC
10/02/2011
The staff I worked with was professional and courteous and they did a great job for a reasonable price. I am very happy.
StephenC
Source: DFORC
10/02/2011
Scheduled 2 times for maintenance both times the Tech had no clue I had a appointment. Wasn't ready to perform the service didn't have the right equipment. Then when I told him what I wanted done he did not follow my request. had…
Anonymous
Source: DFORC
24/02/2011
Always do a solid job and in a timely manner
JustinS
Source: DFORC
25/02/2011
knowledgable, friendly staff. Very helpful with future problems.
MichaelS
Source: DFORC
05/09/2012
Car in Saturday, called on Sunday to get status but not provided answer or estimate so advised I would pick car on Tuesday. Came in on Tuesday but car was apart. A loaner car was provided but, at this time, no estimate.
JoelS
Source: DFORC
05/09/2012
They did a great amount of work on my truck and did a great job on time and for a great price. Can't beat it.
Anonymous
Source: DFORC
08/03/2011
Thank you so much for the excellent service, good price and professionalism.
SusieL
Source: DFORC
13/07/2011
I had a broken tail light and my boyfriend referred me to this location, they were super fast, thorough, and even did a complete check of my car, finding some pretty major things that need fixing in my car's old age. They were great at…
Anonymous
Source: DFORC
14/07/2011
How many mechanics' shops can a woman walk into and not feel like she's about to get ripped off? Only one as far as I know... this one! Fair pricing, honest work, excellent communication, and general all-around awesomeness. They clearly…
Anonymous
Source: DFORC
16/07/2011
Very nice, knowledgeable and reasonable prices
JessicaM
Source: DFORC
06/09/2012
I've previously had no issues with FIXCARNOW, and this time they fixed my car great and on time. But, when I picked up my car on 9/04/2012 I did have 2 dents that now need to be fixed. They staff has always been incredibly nice and…
JohnB
Source: DFORC
06/09/2012
Troy and Jim made me feel very welcomed and secure that my car would be taken care of. They fixed numerous problems with my radiator leakage. When another problem came up and I had to take my car back in, Troy fixed the problem free of…
AlexisK
Source: DFORC
14/09/2012
The manager is just greedy for money. He said my alternator would be $429, even though it runs for $49.99.
AndrewB
Source: DFORC
14/09/2012
I love going to Fix Car Now because they always complete quality work quickly. I stay pretty busy, so having a shop that makes maintenance work this fast and easy, is a total godsend! Thanks guys!
JPS
Source: DFORC
26/09/2012
They bust their asses and will fix your car.
DanR
Source: DFORC
18/07/2011
I took my VW Jetta in for a body repair work & Fix Car Now West LA provided a courtesy car, made sure my vehicle repair was done in a very reasonable amount of time & charged the exact amt the repair was estimated for. Excellent work Fix…
Anonymous
Source: DFORC
21/07/2011
My '98 VW needed some major work and Jimmy made sure the necessary repairs were made. An unexpected and costly repair was recommended and he gave me a great deal. I can't say enough good things about Fix Car Now (West LA)...so I'll just…
EstherG
Source: DFORC
22/07/2011
Brakes started making a horrible noise and I started to get really, really sad. I work near Fix Car Now and always walked past it on lunch breaks - someone always said hello to me and they seemed busy enough to be trustworthy, haha. I…
ElissaS
Source: DFORC
29/07/2011
The shop seemed to be very busy which is a good thing even if it took a day to get my car looked at. But after my car was looked and I gave the green light. the car was fixed fast and the shop owner chance was very professional. I…
Anonymous
Source: DFORC
02/10/2012
Moving to LA I went through several mechanics, always looking for someone trustworthy and reliable. I was overjoyed to have finally found Chance and Jimmy at Fix Car Now. I've been using them for the past few years now, and have never…
GlenB
Source: DFORC
12/10/2012
I started going to Fix Car Now because Yelp had such great reviews and a good friend took his car there. Since my first visit, I've taken my mother's car there and been back for services and repairs. Jimmy, Chance, Troy, & Cricket…
JennyT
Source: DFORC
14/10/2012
Straight forward info. Good prices. Quick. Drive my wife home instead of making her wait! Awesome overall
Mark & LisaS
Source: DFORC
30/07/2011
Came in with a strange clicking sound in my car, I was given a loaner car so that I could still go to work. Car was fixed in a timely manner, everyone was so friendly. The prices were very reasonable. I love that this place is within…
RobertW
Source: DFORC
04/08/2011
Did not expect to spend as much as I did. Still uneasy about the repairs, but customer service was amazing.
Anonymous
Source: DFORC
05/08/2011
Had to replace my valve cover gaskets after years of gradually worsening leaks. The guys at Fixcarnow did a great job as usual, and took care of my smog certificate while they were at it. I keep coming back because their prices are fair,…
AndrewH
Source: DFORC
14/10/2012
I came in with my check engine light on, and left with full repairs at a moderate (not cheap,not expensive) fix, along with recommendations for future work. Fix Car Now was easy to deal with, gave me rides to and from home, etc.
Anonymous
Source: DFORC
23/10/2012
I let the guys know that I was moving to Seattle so I wanted an estimate on fixing my cruise control and a check to make sure everything is fine before hitting the road. They quoted me over $1200 to fix a leaky thermostat housing (known…
KarenG
Source: DFORC
27/10/2012
I went to the Jiffy Lube on Overland and National to get an oil change. Got that and the aggressive upsell from the guy at the counter while some other guy allegedly changed my oil and fluids, smeared up my windshield and put air in my…
BelindaB
Source: DFORC
12/11/2013
Yet again, the guys at Fix Car Now were helpful, friendly and efficient. I can always count on them to do the best thing for me and my car.
RebeccaM
Source: DFORC
12/11/2013
My car is like new again - thank you!
RachelC
Source: DFORC
13/11/2013
They're very willing to work with you and give you a good deal. No fuss. no problem.
KrystleT
Source: DFORC
14/11/2013
A top line operation. They are fair, accommodating and honest. The best place in town.
DianeM
Source: DFORC
14/11/2013
Very good service, fair pricing and free loaner car. Recommended what could happen let me pay half with debit card and the other half with a check. Will definitely be returning for service for my 2004 500 CLK Mercedes Benz .
ChrisO
Source: DFORC
16/11/2013
Amazing. Quickly fixed my car and got back on the road after alternator went dead. Thanks Jimmy, chance, and the team.
SeanS
Source: DFORC
18/11/2013
They are fast and reliable.
Samantha Rick KennM
Source: DFORC
21/11/2013
Jim and Chase (not sure of the spelling) took care of my car and me. Jim waited until 7pm for me to pick up my car even though they close at 5PM. I really appreciate that. I also like the fact that they have a loaner car when your car is…
JulioU
Source: DFORC
29/10/2012
This company is awesome. The owners especially Chance, showed the utmost customer service. The service was excellent, speedy, accurate and ideal. I am grateful to have been shown them though the Internet by divine providence. We were…
DarleneN
Source: DFORC
30/12/2012
My experience and the service was excellent as always.
EvaR
Source: DFORC
03/01/2013
Work was done fast and the prices are competitively priced.
Anonymous
Source: DFORC
09/01/2013
Great service. Friendly mechanics and office personnel. I like the work they've done so far and even trust their recommendations for other things I need to take care of on my car. I'm definitely coming back and have already recommended…
BelindaB
Source: DFORC
30/11/2013
Thank you for fitting this in before the Holiday. Love those plaid shorts!
EdwardS
Source: DFORC
04/12/2013
They had to change 3 important pieces of the engine that I was told 'always have to be changed together', but that is not what they told me at first. When I brought my car in they told me only 2 of them had to be changed, and it would cost…
Anonymous
Source: DFORC
11/01/2013
Chance is good to work with. He takes me to my home and back while the car is worked on. He works to keep prices down and is reasonable about the options for repair and maintenance.
MartyZ
Source: DFORC
15/01/2013
Friendly service, patient work staff, clear understanding of work done on car.
YolandaK
Source: DFORC
18/01/2013
Great prices, great customer service, and great work. The only complaint I have about this shop is that they are so popular you can feel rushed and like you are not being listened to 100%. I'm sure a more pushy customer than myself would…
Anonymous
Source: DFORC
21/01/2013
Five star service as always. It is a pleasure taking my truck here for anything it needs. I feel like I am getting a fair deal and honest information. Chance and Jimmy are both stand up guys. And I have seen them on busy mornings dealing…
LindaN
Source: DFORC
23/01/2013
I love these guys. They do great work. I've had a lot of problems with my car since being in Los Angeles, and I'm really glad I finally found this place. Jim and Chance are both super helpful. They take the time to talk to you and help…
AndrewP
Source: DFORC
10/12/2013
amazing customer service
ToniF
Source: DFORC
25/02/2009
Great work. Great price. Great same day service. Made it real easy for me.
BrianP
Source: DFORC
12/12/2013
I'm always taken good care of at Fix Car Now, everyone is professional and friendly. I have sent many friends, family to this facility because I know that they will be in good hands, of people who understand vehicle repairs and safety. The…
RonH
Source: DFORC
13/12/2013
Been to you guys a few times for a check engine light, among other things. I was not super impressed with the service but was not disgusted either. There were some communication problems and I felt I was overcharged a few times but nothing…
Anonymous
Source: DFORC
15/12/2013
We have used your body work and mechanical work several times and have found your staff and service always kind and efficient. You are our go to for all things related to our cars.
Anonymous
Source: DFORC
16/12/2013
Price was good and delivered car on time.
CoryD
Source: DFORC
19/12/2013
Service was excellent and prompt and professional. About three years ago, I had a major repair problem with my Lexus car which would have very costly at the dealership. My search looking for someone to repair my car resulting in me…
Anonymous
Source: DFORC
30/12/2013
Always friendly and informative. Never feel like I'm getting ripped off or pressured to fix things that don't really need it. Thanks Guys !!
KellyP
Source: DFORC
25/01/2013
1st time there and on a Sunday as well, followed the reviews, and I have to agree, these guys are amazing! Will give them my business again.
JohnD
Source: DFORC
25/01/2013
I was extremely satisfied with Fix Car Now! I brought my 4 cars to a different shop for 5 year, not once did they evaluate my vehicle like Fix Car Now did. I found out that all the fluids in my suburban were thick as tar. I was more…
RichB
Source: DFORC
25/01/2013
Very fast and friendly service. Took my car even though they were about to close, and had it ready first thing in the morning!
RyanC
Source: DFORC
28/01/2013
Went in for an oil change which Jimmy provided to me for free, because he had forgotten to do it when I had some other work done. Although it wasn't ideal to be going back just a week later, I was happy to be in and out in less than an…
Anonymous
Source: DFORC
30/09/2013
Great place to have your car repaired. Plus they are open 7-days a week. Can't beat that.
Anonymous
Source: DFORC
05/10/2013
Where do you take your car when your first teenager loosened the bumper while learning how to drive a year ago and your twins are about to get their driver permits? I looked for a place that would inexpensively and conveniently fix the…
ElizabethM
Source: DFORC
11/10/2013
Hello. Thank you so much for replacing the alternator on my 2005 GT Mustang. The work was flawless. The new alternator was the problem on my car and now the problem is eliminated. You priced the repair fairly, the car was ready on time…
RichardR
Source: DFORC
15/10/2013
My experience at fix car now always have been excellent!
EmmanuelF
Source: DFORC
15/10/2013
I usually go to the Washington location, which is fantastic, but I needed work done on the weekend, when the Washington location is closed. Anyway, the guys were very friendly, the waiting area is really nice (newly renovated), service was…
NicoleN
Source: DFORC
18/10/2013
Chance was really nice. He helped me out and explained to me what things needed to be done, worked on a good price. I didn't feel like I was getting swindled or had!
RoxanneG
Source: DFORC
22/10/2013
They were very convenient, accommodating, and did a great job on my car. I would have liked a little more technical feedback on the state of the car and what major repairs to expect next as it ages.
AnnaM
Source: DFORC
24/10/2013
This shop is great. Chance, the owner, is honest, polite, and has the best prices in town. They do great work and do it on time.
Anonymous
Source: DFORC
04/01/2014
Excellent, honest, personal service that makes you trust mechanics . . . at least Fix-Car-Now. I have used them for at least 15 years and have been happy with the overall service.
IngezR
Source: DFORC
13/01/2014
very professional and responsive, yet did not do more than asked and resulted in substantially lower cost than initial bid by other shops
TomS
Source: DFORC
26/01/2014
The best service I ever have, they drove me to work in the morning while my car is fix. After my car was done they drive my car to my work and I just sign my bills and ready. It was so convenient for me while I was at work. Very excellent…
Anonymous
Source: DFORC
27/01/2014
the most dishonest people I ve ever seen, no great knowledge about car mechanics, just trying to take your money. bunch of crooks
SalaheddineE
Source: DFORC
05/02/2013
This was my first time at the West LA location off Motor Ave. I was happy with the good customer service and communication provided by Chance. The price for an oil change was comparable to the market standards. I will most definitely…
ZullyR
Source: DFORC
04/10/2009
took my Mitsubishi Galant to Fixcarnow on Motor Ave. on a whim after my car's check engine light came on a 2nd time. The shop owner, Chance, was very helpful, quick to respond, and friendly. He looked at my car's engine right away; called…
AngelicaA
Source: DFORC
08/10/2009
For less than $2,000 - rebuilt carb, starter, lights, entire brake system, fiddled with odds and ends, new gas tank, flushed gas system... if this isn't great service, then I don't know what it is. On a custom made car. I would trust…
AlexK
Source: DFORC
09/10/2009
efficient, reasonably priced, friendly, good communication
Anonymous
Source: DFORC
09/10/2009
If you ever wished your big brother was a mechanic so you'd always know who to take your car to when it breaks down or needs attention, you'd know what it means to be a customer of FixCarNow. These guys are amazing and the best of…
DeborahF
Source: DFORC
13/10/2009
The service work done on my vehicle was just excellent
AndrewC
Source: DFORC
13/10/2009
Work was performed in a timely manner and done correctly.
KathyS
Source: DFORC
25/09/2008
I came in needing major work for my '98 Buick. Chance and company were thorough, professional and meticulous in their diagnosis and work. The price was reasonable and I was even provided a loaner vehicle free of charge while my car was…
SteveM
Source: DFORC
20/10/2009
I have to say that you are right down the street from work and that makes it easier for me. I noticed that my device that sprays work to clean the windows does not operate on the right side/passengers side, don't know why not, maybe it was…
YvetteP
Source: DFORC
27/10/2013
Always have a wonderful experience at Fix Car Now. Professional, great quality work, knowledgeable staff...great, affordable.
Anonymous
Source: DFORC
30/10/2013
The service here is really friendly. Your car is fixed quickly.
GregD
Source: DFORC
17/10/2009
It was easy getting an appointment for service on my vehicle.I have a couple of issues with the service. I was in for a 60k service on my 2006 chrysler. They called to tell me I needed the spark plugs replaced.I asked if the spark plugs…
DanS
Source: DFORC
28/10/2009
Excellent service in all respects
JoeB
Source: DFORC
01/10/2008
I spoke to the friendly owner who got my car in and out of the shop quickly. I like that! As a female trusting a new mechanic I felt comfortable and not cheated.
StephanieW
Source: DFORC
04/11/2009
Staff was very helpful and took time to review everything.
Anonymous
Source: DFORC
02/11/2013
chance was very accommodating even though my problem was simply a malfunctioning battery. the diagnosis was free and the labor was fair. definitely will be coming back.
Anonymous
Source: DFORC
28/01/2014
Thomas communicated about what was going on with the car prior to completing any major repairs. He also found a way to reduce costs. Having a loaner car to use was great too.
LaurenR
Source: DFORC
30/01/2014
I had a very good experience, as usual. My car was serviced fast, everyone was courteous, and the price was reasonable. They even told me what to expect (back brake replacement) next time.
Anonymous
Source: DFORC
18/03/2014
The service is really good. I stopped by on Sunday morning to have my oil changed and basic inspection. They finished everything within one hour. Really good service!
ChenG
Source: DFORC
21/03/2014
My experience was as good as it gets. Chance Brown is a true gentleman and a man of his word. The work I had done on my car was as close to perfection as possible. He was beyond honest, something you can't necessarily get in this day and…
SuzaneB
Source: DFORC
21/03/2014
Very good customer service as always; car needed body work and the technician sent email photos of an additional problem, so I had that fixed, too. Work was reasonable and done correctly and promptly. I appreciated getting a ride to and…
DanaF
Source: DFORC
06/11/2009
quick and professional, thank you Fixcarnow!
Anonymous
Source: DFORC
01/12/2009
The owner is a very nice guy. He's genuinely friendly and came out to look at my car right away. We decided on what my car needed and what he would look into. I asked him to look at two specific things - they were small but important to…
Anonymous
Source: DFORC
29/12/2009
Chance and Jim are a rare breed in the auto service / repair business - honest and sincere guys - they have had the opportunity to oversell me and they did not. They also followed up on making sure my car was repaired and running smoothly…
JoeA
Source: DFORC
22/01/2010
Pleasant people, good work, good communication. No surprises. Will be back (hopefully not soon!)
GaryB
Source: DFORC
03/02/2010
Reliable mechanics are hard to find in Los Angeles, glad these guys around.
JustinS
Source: DFORC
13/02/2010
the only place i bring my car! trustworthy and great service.
Anonymous
Source: DFORC
19/02/2010
One is being treated very nicely and the business has a human touch to it - staff was very communicative with customer and accommodating to the customer's situation.
Anonymous
Source: DFORC
06/03/2010
Great friendly service with a dependable crew that got my car back on the road in good running shape. Thank you.
ErnieP
Source: DFORC
10/03/2010
SUPERB......They replaced the lights immediately. I was in and out in 15 minutes - and the eye candy was not too bad either.
NanciR
Source: DFORC
23/03/2014
After 40 plus years in LA I've finally found honest mechanics! The work seems to be just fine, (I can't look into the engine) and it was delivered on time. And the fact they give you a loaner car while they work on yours is definitely a…
RoniP
Source: DFORC
25/03/2014
Great Service, great explanations, Jimmy was available and upfront and got my car working quickly. I would recommend.
DerrickD
Source: DFORC
12/11/2009
Good job, done quickly and in a friendly way.
JohnC
Source: DFORC
06/12/2009
Couldn't be easier for me. Open on the weekend. Was able to take my car in immediately and the simple job remained a simple job.
Anonymous
Source: DFORC
14/12/2009
I was pleased with the quality of work, plus they gave me a loaner for the week that my car was in the shop.
Anonymous
Source: DFORC
23/12/2009
I was very pleased with the honesty and trusthworthy of Fix Car Now, I was concern when my long time mechanic retire, that I would not be able to find someone who would be honest. That concern is now gone. Thank you FixCarNow. Good job on…
RonH
Source: DFORC
26/12/2009
Loaner Car made a HUGE difference! WILL be back! Also, Jimmy MADE SURE to explain all so that I understood...that I REALLY appreciate!!!
TraceyN
Source: DFORC
24/01/2010
Best in the biz. I trust them with my car, services, and prices.
ScottK
Source: DFORC
01/02/2010
Jimmy was really helpful and clearly spoken
Anonymous
Source: DFORC
05/02/2010
Very professional and knowledgable.
SharonM
Source: DFORC
08/02/2010
Fixcarnow West is convenient, fast, and the prices are fair! And Jimmy is very friendly.
DainiseM
Source: DFORC
11/03/2010
Awesome! Friendly, knowledgeable people who are genuinely helpful! Amazing standard for auto service.
WillM
Source: DFORC
13/03/2010
They were great and fast. I will definetly go back there and refer everyone I know.
PattyL
Source: DFORC
14/03/2010
I had accidentally overshot the mileage for my next oil change and so found myself in desperate need of an oil change on a Sunday. I searched Yelp to see if I could find any auto shop open on Sunday and that's how I found FixCarNow. I…
MargretW
Source: DFORC
17/03/2010
Very professional, great customer service and they know cars!
SharonM
Source: DFORC
20/03/2010
I went in for an oil change, had to wait around for a grand total of 2 hrs. After that the owner told me 2 belts were cracked, one of them being my alternator belt. Not true. I got my alternator belt replaced 12/09. Then the owner said it…
Anonymous
Source: DFORC
07/08/2011
I was very happy with the service, except for that it took more than two hours, when originally it was supposed to take 45-55 minutes. But as always, Jimmy was very helpful and direct, explaining what some issues were with the car aside…
Anonymous
Source: DFORC
09/08/2011
Did what they said they'd do, coming back for sure
TimF
Source: DFORC
11/08/2011
Jimmy was clear, honest and direct in his review and analysis of the issues affecting my 2001 Nissan Frontier. He fixed the A/C, power steering and even went out of his way to fix my broken windshield wipers and fix my camper shell! (All…
Anonymous
Source: DFORC
01/10/2011
I went in for headlights but it turned out to be an electrical problem. It was raining and near the end of the day.. Chance got me a ride home fixed the issue and picked me up! Great service, good guys. Thanks!
JasonG
Source: DFORC
02/10/2011
Fast. Friendly and helpful staff.
Anonymous
Source: DFORC
22/03/2010
Jimmy and the Gang!! Thank you for fixing my car right! My car has never run better! Your hospitality was awesome...Thank you! Thank you!
KathyS
Source: DFORC
25/03/2010
I will NEVER return. Horrible experience. Do yourself a favor, pay a bit more (if need be) and find another mechanic.
Anonymous
Source: DFORC
04/10/2011
Was very pleased - service was prompt and interactions were very plesent
CindyV
Source: DFORC
07/04/2010
Excellent and honest service always and consistently so over the years I have been using them. Great job!!
RosendaM
Source: DFORC
04/10/2011
I am very satisfied with Fix Car Now services. Everyone here is super friendly. They make you feel like they are on your side instead of just trying to make as much money off of you as possible. In today's hard Economy I feel so luck to…
LoisT
Source: DFORC
12/04/2010
Chance and the crew took good care of me and are extremely professional, they are mechanics I can trust.
RonH
Source: DFORC
05/10/2011
Chance and the guys figured out the problem pretty quickly and had an estimate for me. The total ended up being a little less than expected.
JoshM
Source: DFORC
21/06/2010
My first visit happened by chance when my starter went out just down the street. I towed my car to Fixcarnow West and have been returning ever since for maintenance and service. They're always honest. Their prices are fair and I've never…
Anonymous
Source: DFORC
03/11/2013
The AC (air conditioner) in my car has been broken for years, but recently the compressor started to whine when I stepped on the gas. Fix Car Now was able to get the parts (compressor, dryer/receiver, belt, pulley, freon, hoses) and have…
Anonymous
Source: DFORC
24/06/2010
They did a very thorough job on my car.
RoryK
Source: DFORC
02/07/2010
I drove in last minute to have a light bulb changed on my right front light and left back brake lights. I was really impressed how the owner placed my car first to take care of me right away. I will be coming back to see them in the future…
EarlineL
Source: DFORC
04/11/2008
I recently had my transmission rebuilt by FixCarNow West. This is the second bit of major work I had done by FixCarNow West. The first was to have both my car's heads replaced a few weeks ago. I was so happy with the work by FixCarNow West…
SteveM
Source: DFORC
18/07/2010
Thank you for being a trustworthy and knowledgeable shop.
GaryB
Source: DFORC
20/07/2010
This was a pleasant experience to an unpleasant car problem. At every point during the process, I felt well-informed and trusted that the team was doing their best to fix the problem in the most efficient, cost-effective way
Anonymous
Source: DFORC
24/07/2010
It was a great experience. I appreciated the honest assessment and trying moderate fixes before going to the larger item needs. I will be back.
DebbieD
Source: DFORC
28/07/2010
Great oil change and would go every month however I can only afford an only change every once in awhile.
ZackH
Source: DFORC
02/08/2010
The service was great and the mechanics were very helpful. I was very well taken care of and my car runs great!
Anonymous
Source: DFORC
02/08/2010
Chance was so helpful and attentive. My struts and brakes were completed on time, and I really felt like I was being taken care of.
Anonymous
Source: DFORC
16/02/2010
Thank you Chance, its always easy to bring the car into get service. We all highly recommend you to friends and family.
DustinB
Source: DFORC
20/02/2010
Chance, the owner is very straight forward. He tells up straight up what are the issues & what needs to be repaired. His pricing is fair & they always deliver what they promise.
ChrisL
Source: DFORC
24/02/2010
The technician was great as always. He did a full inspection and changed out some bulbs for me as well as performing the oil change.
Laurie & DarrylT
Source: DFORC
25/02/2010
This was a referral I got from Jiffy Lube. I went there with a low tire. The problem was found immediately (nail in the tire) and it was taken care of at a low price and quickly.
Anonymous
Source: DFORC
01/03/2010
Fixcarnow has a great guy named Manny that worked in my office building. I thought this was the greatest thing, get an oil change, lightbulb replaced, brakes done and tires replaced and its ready in the same building and best of all the…
Anonymous
Source: DFORC
17/11/2012
I am impressed with the service provided. I return my car to fix on something that was done there previously. Fix Car Now honors its 2-year warranty without any questions. It even offers me with the loan car without me asking for it. …
Anonymous
Source: DFORC
21/11/2012
My opinion of ( Fix Car now West La ) is # 1 they did a very good job, my car looks as the first they I brougt it home + it drives even better. I am happy to have them work on my VW and I recomend their service. Silvio W Fuentes
SilvioF
Source: DFORC
24/11/2012
I have been going to Fix Car Now for 2 years now and love them. My engine light came back on and they did the repairs for free as related issues had been fixed within the last 12 months. What is better than free? Troy and Chance are…
MarieF
Source: DFORC
25/11/2012
Jose and crew took good care of me, as always I've come to expect nothing less. They fast, accurate, honest and extremely professional, greeting me with a smile.
RonH
Source: DFORC
27/11/2012
David is amazing and very knowleageable, professional and helpful. Please give him a raise so he does not go anywhere else.. I will continue bringing my car in as long as David takes care of my car.
AlmaM
Source: DFORC
03/12/2012
Great work at a great price, and wonderful bedside manner. Smart advice and quickly done. Couldn't have better things to say about all these guys.
RickP
Source: DFORC
29/05/2009
I think I've finally found an automotive repair business I'll return to. These guys were friendly, honest (they didn't quote me for any work I didn't need), and helpful. They're a little out of my way, but I'll gladly drive further to deal…
Anonymous
Source: DFORC
10/12/2012
Little Expensive, when other shops have prices less than what is being charged, but then people are fantastic...
ArnabC
Source: DFORC
12/12/2012
These guys tried to charge me $750.00 more to replace a fuel pump than the guy down the street on Vince Blvd.
Anonymous
Source: DFORC
14/12/2012
In two service appointments to date, I have been fully satisfied. Staff has been pleasant, service quick and effective, and prices reasonable.
KavonA
Source: DFORC
05/02/2009
Was greeted and scheduled quickly. Felt I could trust in what I was being told. Wasn't pressured into having to do more than I needed to have done to my car.
Anonymous
Source: DFORC
16/12/2012
Todd was joy to deal with. He found a loaner for me to use which really helped and got allt he work done and the car ready to go when I needed it.
Anonymous
Source: DFORC
16/12/2012
The receptionist and the mechanic were very friendly and helpful, and provided me with all of the recommendations without pressuring me to have excess work done. Will definitely return when future car troubles arise.
KristyS
Source: DFORC
17/12/2012
Everyone was very nice and incredibly helpful. They fixed my car and I didn't even have to wait that long. When I ever have another car problem, I'll definitely coming back. Thanks guys!
MichaelD
Source: DFORC
17/12/2012
I wouldn't be able to compare/rate in terms of prices, however customer service was great, and I was well informed and given honest advice in regards to the work done as well as some things I should look into in the future. There was a lot…
CatalinaC
Source: DFORC
20/12/2012
jimmy explained the situation well, followed through with his estimate, and got me back into tip top shape within a reasonable window of time...on a sunday!
MattB
Source: DFORC
20/12/2012
I was really amazed at the wonderful service I received. I met both Jimmy and Troy and was very impressed. They bring customer service to a new level. I will certainly make "Fix Car Now West LA" my choice for all my future automobile…
AnnaK
Source: DFORC
21/12/2012
Great staff! Excellent work and all done in a timely manner. Highly recommend them. Very satisfied! Thank you Fix Car Now w.LA
Anonymous
Source: DFORC
23/12/2012
Hello, immediate service, tire handled in professional manner. Great experience.,ill def come back.,
TinaC
Source: DFORC
09/01/2013
Fair price, great service. The owner, Chance, took time to explain to me what was going on, and I trusted that he wouldn't charge me before getting my approval. Fix Car Now is what you're looking for in an auto repair shop.
Anonymous
Source: DFORC
13/01/2013
Free diagnosis and quick service along with friendly ownership made for an enjoyable experience after my brakes went out. Highly recommend
Anonymous
Source: DFORC
21/01/2013
I am happy with your service tank you
SilvioF
Source: DFORC
21/01/2013
They screwed up my car and my friend's car. Do not go here, they are clueless about foreign cars.
Anonymous
Source: DFORC
28/01/2013
Extremely helpful, professional, and very upfront and honest. Refreshing for car repair.
WillW
Source: DFORC
29/01/2013
Excellent, fast service.
LoriP
Source: DFORC
31/01/2013
From the time I walked in, to leaving this place gave me a great experience. Jim and Chance are great guys who got my work done quickly, and treated me very well. I was stunned when they offered me a car to drive around while I waited. Top…
MikeP
Source: DFORC
31/01/2013
I believe I should have taken advantage of the substitute car offered. Otherwise, I am very happy with the service and people.
Anonymous
Source: DFORC
05/10/2011
I had come in to have the mast and/or motor on my telescoping radio antenna fixed. Two hours after I picked up the car and paid for the repair, I it was once again not working (moving up and down when I turned the radio on and off). So I…
Anonymous
Source: DFORC
09/10/2011
It is very very expensive. They charged me $700 for just alternator and battery change. Just by the cost you can imagine.
KaushikK
Source: DFORC
17/10/2011
Chance and Jimmy have created an auto repair business which hits all the items on my wish list: good communication skills, convenient 7-day-a-week hours, written guarantee on work, loaner cars, multiple locations, hands-on supervision of…
MargotE
Source: DFORC
20/10/2011
As long as I am in California I will not take my car any place else. Fix Car now is a very honest, down to earth shop that is very reasonable. I'm so glad I chose them when I moved out here.
HeleneC
Source: DFORC
24/10/2011
Great service, reasonable prices. Thanks!
TinaK
Source: DFORC
01/02/2013
after some initial problem, Chance more than made it up and I was very happy with the results! Good job!
WendyW
Source: DFORC
02/02/2013
Slight lapse in communication, but they made up for it with a quick oil change. Will be going back and definitely recommend!
MichaelC
Source: DFORC
18/04/2013
these guys know what there doing ! there the the only mechanics 4 me ! ; )
KenN
Source: DFORC
23/04/2013
Got my car back quickly with the services I requested. Awesome!
DavidM
Source: DFORC
26/04/2013
They provided prompt and competent service and set a reasonable expectation of time and cost. They provided a loaner and when I had to return to get a minor issue checked out they took care of it quickly.
PeterF
Source: DFORC
07/05/2013
Great service, follow through and support. Thanks!
NoelP
Source: DFORC
09/05/2013
excellent, honest and accurate
MelissaP
Source: DFORC
10/05/2013
They did what they said they would do with no surprises.
SteveF
Source: DFORC
17/05/2013
In my opinion, Fix Car Now West LA is a well run business and provides timely, professional and appropriate service at competitive rates.
Anonymous
Source: DFORC
19/05/2013
Very quick service and friendly staff. they were able to accommodate me when i needed my car fixed quickly. My sister and friend both have been here and have has great service as well.
LeahP
Source: DFORC
26/05/2013
Excellent service and quality of work! It is a relief to find someone who is honest and competent to work on my car.
SheilaF
Source: DFORC
29/05/2013
I really enjoy Chance's attitude and customer orientation. But now that we have more issues after performing a repair, my confidence is dropping that the thinking around diagnosis and "by product" issues is problematic. This is the second…
MartyZ
Source: DFORC
Fleet Services |
|
General Automotive Repair |
|
HVAC Services |
|
Oil Changes |
|
Safety and Emissions |
|
Suspension and Steering |
|
Send request
Are you looking for a convenient way to find the best deals and schedule appointments online in few clicks?
Tell the shop owner that you want this feature. It’s easy - just fill out the form and hit “Submit”.