Location: 4630 Post St, El Dorado Hills, CA 95762
Office phone
+1 (916) 933-4002
4.6
(8)
(4)
(5)
(29)
(203)
04/08/2016
Have to say this is the best customer service for an import car auto repair shop! Friendly and knowledgeable staff. Broke everything down for me and made recommendations. Fast service as well. I will definitely be bringing my car back!
Thanks guys for taking care of me!
John S.
Source: YELP
09/06/2016
I came to Foreign Autohaus a month ago with a minor light bulb malfunction on my BMW, Jason came out and helped resolve the issue in few minutes at no cost, which saved me ~$140 (the fee they'd charge) to diagnose such electrical malfunction.
Few weeks ago I came in regarding a supposed trunk malfunction (only opened manually with a key), which they offered to diagnose as well; when their tech came to look at my car, instead of troubleshooting the problem I came to resolve, he offered to replace other parts.
I wish they knew that in these cars there's a valet button in the glove compartment which turns the trunk on & off; apparently I accidentally turned it off and after searching online, found the solution and fixed the problem myself. I expected better expertise from BMW specialists and don't appreciate being sold services I don't need.
Josh S.
Source: YELP
25/03/2016
Hands down the best mechanic I have ever had! Rafael, the owner really knows his stuff and is always eager to help and share his knowledge with you. They treat my car as if it is their own. I own a 2004 BMW M3 and from day ONE of ownership I have brought it to Foreign Autohaus and never looked back. The staff at Autohaus are very professional and helpful and the technicians are amazing and really know their stuff. I've become great friends with everyone there and trust me when I say Foreign Autohaus will be the best decision you ever make to service your vehicle!
Ben M.
Source: YELP
13/05/2016
It is very difficult to find a mechanic that knows Mini Coopers but Foreign Autohaos does. I took an issue in that I had trouble getting to and they quickly nailed it. I will be back.
Greg T.
Source: YELP
07/01/2016
I had my front brake pads on my BMW 5Series replaced before Christmas and noticed over the next several days that the car was shaking and pulling to the right when the brakes were applied. I called in the afternoon on Monday and Nico got me scheduled for service the next morning. A faulty rotor was found; they completely replaced the rotors, brake pads and sensors--- the complete service repeated at no charge, since it was all under warranty.
Foreign Autohaus is a reliable, trustworthy and so convenient. I'm a fan!
Julie B.
Source: YELP
16/12/2015
Been there three times and every time was better than the last. Chris was eager to help and was knowledgeable about my particular issues and when he did not know he pulled a technician from the back to better understand. (Having a fair bit of knowledge myself) they don't shaft you and charge you for made up work or something that's an easy fix. Fair price too for the difficult labor they have to do as well. Audi dealership was $160 and coming her was much cheaper but the level of professionalism did not drop the slightest. Would recommend this place to anyone. Give it a try and if it's not phenomenal let them know and I'm certain they will try to make it right.
Jake M.
Source: YELP
19/08/2015
Took my car in for a engine light on, $1600 I get the car back lights off car runs terrible, take it back they state I have moisture getting in a cylinder and its going to be a minimum of $2800. Took the car to a different place. They found a cracked hose. $40 part and $40 service. Car has run great ever since. Get a 2nd opinion and take a open check book!
David M.
Source: YELP
14/07/2015
I took my car to Foreign Auto Haus for several years. Rafael is very nice and all that. They do over charge and they charge some people more than others. I got fed up when I realized that when I went in for an issue they would string it out with unnecessary tasks. For example: my check engine light went on that the code said that there was something wrong with the catalytic converter. They suggested replacing the sensor at a cost of $700 plus so that we could find out if we needed to replace the catalytic converters which would cost an additional $2000 for each converter and of course they recommended replacing both of them. That is when I'd had enough. A year later and I went someplace else and replaced one of my catalytic converters for $1200.
Kate S.
Source: YELP
03/02/2015
My VW broke down on the way back from Tahoe and I had it towed here on a Sunday. They fixed it (fuel pump relay) by the next afternoon for what seemed to be a reasonable price. The 15% Yelp discount helped. The owner seemed unaware that it was even available but was genial about it. They suggested I replace my battery too but were upfront about it not being a requirement for me to get home and I declined.
John D.
Source: YELP
06/06/2015
Beware. Had an oil change, they put the wrong filter on and even bent a part to accommodate the filter. Long story short, lost oil nearly wrecked engine.
Greg W.
Source: YELP
20/11/2013
It seemed nice, at first, that the owner reached out and offered a brake inspection, even if I didn't need it. But the end result of his numbers were that his shop charges $795 for my 2008 BMW X5 and even if he would like to think Niello was going to charge me something else, at the end of the day they quoted me $712. Much less...even if still high. He proceed to try and insult my by saying I did not understand OEM parts, insulting my knowledge of BMW, and insulting the "shop" he supposedly trained even if he has no idea which shop I am referring to. Transcript of conversation below: Classic
It is disappointing that on my first call your employee gave me the higher price because he even clarified that my vehicle was 2008. Are you considering this older or newer? I can assure you that the shop I have used in the past uses OEM parts as well. They are a very well respected shop working on BMW and Porsche vehicles.
I don't need a brake inspection because I know that I need rear brakes. The front was just done by my husband a couple of months ago. I am considering having him do the rear as well. I can order the OEM parts online for much cheaper.
Rafael C.
Owner
Block & Report Owner
43 minutes ago
I am sorry that you are upset about this. All Im tring to do is to get you to understand what we are doing here and what we are charging you for. When I state OEM I mean origanal parts from BMW not that OEM Parts from the internet.
My prices stand. Im a BMW-Porsche Master Tech with creditals to prove it. Just because they have been in buisness longer dose not make them better. Lower prices dose not make them a better shop. It only makes them cheaper.
We have coupons out that from 10-15% you find one we will honer it. I respect you in ever way that you are challening the pricing we have giving you. You take the the price Ive giving you and apply the discount and we should come to in agreement.
For any reason you would like to give us a try please contact me @ 916-337-3745.
FYI you have a newer X5.
Risha S. 33 minutes ago
I am not upset about it, I just think your prices are inflated. I understand what you are doing. If you consider my vehicle Newer than you admit you would charge $795. My advisor Chris at Niello quoted $712 plain and simple. You are over dealer prices.
Please do not insult my intelligence. I know what OEM factory parts are and there are many online/private companies that get and sell the same parts at a much less markup. I can also buy them from Niello (over priced) and other auto shops in the area.
On the contrary, lower prices does not make them worse, it makes them generous. Their ratings back up their service. You could take a lesson perhaps.
I think it is safe to say we have reached the end of this conversation. Thanks for trying to challenge my review but it sounds like we are right back where we started and that is your prices are higher than the dealer.
Rafael C.
Owner
Block & Report Owner
24 minutes ago
You know nothing about a BMW and I can assure you your facts are wrong. I trained your so called shop on business. Your just cheap and I owe you nothing. Good luck
Risha S.
Source: YELP
04/11/2014
From my X5, my 530i to even my old Land Rover 90, Raf and his team were able to diagnose, repair and go above and beyond on my requests. The repairs were done on time, on budget and they were even able to accommodate me with a loaner car - that's unheard of. Some might say that it's all about plugging in the newer cars to the diagnostic equipment and replacing parts, but that's definitely not the case with the Land Rover from the UK. I had shops turn me away, try to gouge me on price or were simply too scared to take on the project. Bring in your most exotic work, they can handle it.
T D.
Source: YELP
23/05/2014
If you are looking for an honest shop that does great work this is the place for you. They have effectively serviced my 7 Series BMW several times, and were even able to solve a couple problems that the dealer could not figure out. I highly recommend this shop.
Cameron W.
Source: YELP
05/11/2014
BMW repairs are already expensive so no one wants to pay more than necessary. These guys serviced our BMW 750 last year and this year recommended services that were already up to date. Didn't look up our account and would have likely done the repairs if we hadn't been diligent and compared the estimate to last year. Questionable methods... Or at the very least, poor customer service.
Laura H.
Source: YELP
24/05/2014
I have been taking my 2006 Volkswagen Passat 3.2 V6 4 Motion to Rafael for a year now. He is honest and to the point. Rafael knows cars, I love my car and want to keep it for a long time. I know that if I continue to let Autohaus service my car it will last a long time.
Tamara H.
Source: YELP
09/07/2014
Nico and the staff treated me/us like royalty. Great experience. They took great care of the 'Benz old car that has over 200K miles and only wanted to get it running right to last a little longer and they did exactly what we asked for and took pride in their work. They explained everything that was repaired and answered questions. There is no upselling or nonsense here just straight forward realistic and it shows from their results. They are busy as hell so you need to keep that in mind and have an alternative ride so they can work their magic. Thank you Nico and staff you guys are rock stars! Thank you!
Alexis M.
Source: YELP
17/08/2013
Rafael, the owner, called me after reading my review. He apologized for the service and offered to reimburse me for the brake pads or have a free oil change. He seemed sincere and determined about getting his shop do things right. I was willing to give him another shot but then I realized I'm happy with my current mechanic. So to prospective customers, If you have doubts, talk to Rafael, he seems like a customer oriented guy who will make things right.
So scoring wise: When I got my car serviced 1 star. Owner trying to make things right 5 stars. Average between the 2 experiences 3 stars.
Enrico L.
Source: YELP
30/10/2013
Totally saved the day!!! These guys are my heroes! I am a car enthusiast and enjoy working on my own cars. I ended up breaking a bolt to my BMW e46 transmission pan during a fluid change I was performing. This was the only place around that could/would help me (including BMW roseville and a slew of parts stores). If there is ever a time I don't want to do a repair myself I am bringing my car here, period. Thanks Foreign Autohaus, David.
David V.
Source: YELP
16/05/2013
Land Rovers still running strong (one is 10yrs old and gets used hard) Thanks to Foreign Autohaus. THANKS GUYS!!!
Jay R.
Source: YELP
08/08/2014
What an amazing experience! Last week I was driving from San Francisco to Lake Tahoe when my car started to act funny. We were able to find Foreign Autohaus and thankfully the owner Rafael was still around at 7 PM on a Friday night. As the car was not drivable and needed to be looked at on Monday, Rafael was so generous and provide myself and 3 of my friends with a car for the weekend! We were able to enjoy our trip to Tahoe and make it safely there. On Monday, his staff contacted me immediately and were able to look at my car first thing. We will be forever grateful for his generosity and service.
Lauren M.
Source: YELP
21/05/2014
i take all my cars here great work very professional they have a really clean workshop you can eat off there marble floors. yes there workshop has white marble floors. the owner is not jumping around like a little bunny when his talking to you. but he knows his stuff and gets it done right the first time. prices are not high you get what you pay for. nothing is cheaper then expensive I've taken my car to different mechanics for the same problem other then the dealer foreign autohaus is the only person that fixed it right thank you guys!
Will A.
Source: YELP
06/08/2014
I have used this shop for 5 years on my Range Rovers and my wifes Acura and have to say Rafeal is as good as you can find on this Planet when it comes to car knowledge. Prices are fair and sometimes better than that. He bought and replaced 3 sets of brake pads from BMW that squeaked and did not charge me a nickel. I do not normally write reviews but I had to after reading someone who had not used the place rate it...They need to get a life.
Stan F.
Source: YELP
15/02/2012
I took my 2005 BMW 325CI in to have some parts replaced on a Friday with no appointment, they were able to get me in their schedule, took me to my job, and even picked me up once my vehicle was finished. I was only charged for 1/2 an hour of labor instead of one hour, they smoked my engine to find the leaks, no charge, usually that is a charged procedure I think. I had a budget to work within, and Rafael, and Tim, made sure I was within my budget. Everything I wanted completed on my vehicle was done correctly. My car is running so much better now. I saw the bad reviews below, I have had bad experiences at Walmart, that doesnt mean I will never shop at Walmart again. Do your research on your vehicle so you at least have an idea of whats going on, and what you should anticipate being charged for. My experience IS worthy of 5 STARS!! I will recommend these guys to anyone I know.
Thanks Again!
Brent h.
Source: YELP
30/07/2012
This place started out pretty great but has gone downhill. No call backs, wrong assessments. I'm not with a competitor I'm just a normal customer. I can't say I think they do anything intentionally wrong - I just think they lost the best mechanics at some point because the last several things I had cars in for they ended up with "no real idea" why that is happening - after having the car 3 days - really?
Bob D.
Source: YELP
31/08/2012
We've taken our Audi TT in a few times for major repairs. Our timing belt went the week before we planned to have it replaced, causing major damage. They completed the work satisfactorily, but the rates here are definitely inflated compared to the other independent European shops we've been to. We've been in a couple times since then for other issues, and we always feel like you can't be sure if they're selling you on stuff you don't need and at higher than normal rates. We've decided we're just uncomfortable going back and are on the lookout for another shop closer than Davis.
Lisa W.
Source: YELP
30/11/2013
I don't write reviews much, in fact I never do, but after my experience with Foreign Autohaus, I felt inclined to Yelp. My wife and her family have been coming to FA for years and swear by the service. When I recently came in to do a brake job on wife's Mercedes I felt the great customer service that my family spoke about. The service guys are highly trained professionals that have mastered all European cars. When I asked them about what vehicle I should buy my family next they gave me recommendations based on my family needs and the most dependable cars not the cars that would cause mechanical issues and bring them in business. The owner, Rafael is awesome. An extremely genuine owner, I felt like I had been talking to one of my friends I've known for years. He makes you feel at home and does not try to capitalize off you. Let's be honest if you are taking your car to a European mechanics than you're probably driving an expensive luxury car that aren't cheap to fix, but I will say his prices are fair. He understands car troubles is stressful enough and tries to alleviate your problems. I know that I will continue my families tradition of taking my cars to Foreign Autohaus. An awesome experience. Highly recommend.
Haroon K.
Source: YELP
22/01/2012
Shady! Shady! Shady!
Made an appointment for an oil change. Went in with a coupon and they found every excuse to turn me away. Awful place with rude, uncaring, and sloppy staff.
Robert C.
Source: YELP
18/04/2012
DISHONEST COMPANY
I took my Lexus to Foreign Autohaus to have my brakes checked. While sitting in the lobby waiting for my car I could see that they put my car lift to inspect the brakes. I watched the mechanic inspect the car by using a flashlight to look at something near each tire, then he manually spun each tire. It took all of 10mins for him to make the assessment that my back brakes had only 2mm of wear left, my front brakes had 5mm of wear left, and that I needed new rotors both in the back and front. My first red flag was they did not pull the tires off the vehicle to inspect the brakes, and the second red flag was the large fee that they said the repairs would cost. The car is 6 years old and this is not our first time having to pay for brakes so I new the fee was inflated. Needless to say, I took the car else where for inspection where they pulled the tires off, and showed me that the back brakes had 5-6 mm of wear left and NOT 2 as they told me, and my rotors were fine and did not need replaced.
On a side note, I was uncomfortable with their assessment and wanted a second opinion and when I went to leave Foreign Autohaus without getting the repairs done, they told me I only had 200miles left of brakes and to be careful. Lastly, when I questioned why I needed new rotors, and the service managers response was, "if my mechanic said you need new rotors than there is a reason for it." They are dishonest and use scare tactics.
L. B.
Source: YELP
13/02/2012
I'm not sure where my last review went so I wanted to write another as we just had my sons VW Jetta worked on. We have had ALL of our cars taken care of by Foreign Autohause since we first used them about 2 years ago. They are excellent. Not sure why there could even be a bad review on here. We have a 2004 BMW 530i, a 2004 Toyota Sequoia as well. My son broke down the other night in his car. I had the car towed to Foreign Autohase and everything looked at. Rafeal personally came out and told us everything that was going on, what needed to be fixed ASAP and what could wait a few months as my son was paying for the repairs himself and needed to space it out. My son learned a valuable lesson on auto care that day. Rafeal also has been very helpful in the search for a car for our daughter. On a few occasions we took him a car we were considering and he looked over the vehicle and told us whether it was a good buy or had any issues we should be aware of. Rafeal is a straight shooter and I think I've come to realize some may not like that by reading their reviews. But he will not dance around the issues that need to be dealt with I have found. Personally, I would rather have a mechanic that cares enough about my safety and my families to tell me like it is rather than blow smoke to make me feel better. I highly recommend this shop. I will continue to use them for our service without hesitation.
David M.
Source: YELP
03/02/2011
Professional and efficient. Rafael, the owner is absolutely "hands on" involved with all of his customers. All of the techs are very skilled and educated in fixing foreign cars. Priced competitively, run efficiently, great place!!!
Linny N.
Source: YELP
10/08/2011
If you have a car that needs to be fixed--take it here! As a person who knows nothing about fixing cars, I know I can go here and get an honest opinion of what needs to be done. Not only is the facility well cared for and nice the employees are very friendly. I will only take my car here for any repairs or maintenance!
V R.
Source: YELP
13/05/2015
So for over a year my air conditioning on the drivers side has blown about 20 degrees warmer then the passenger side and rear air. I was told by at least 4 different shops it was a blend door on the drivers side not opening and would be a very expensive fix, so I've suffered thru the hot summer here last year. Turns out it was just the freon that was low. I can not thank u enough for ur knowledge and expertise!!! Foreign Autohaus of EDH has won my business and I would highly recommend them!!!
Tracy Helland
Source: FBOOK
04/11/2014
Quality service department that gets the fix right the first time! Always highly recommended even over the dealerships...
Sean Moore
Source: FBOOK
07/12/2011
Hey all you Audi, BMW, Mercedes-Benz, Porsche, Lexus, and Volkswagen owners on my friends list...come see m for service next time!
Nico Morgan
Source: FBOOK
17/08/2014
Morgan Szymborski
Source: FBOOK
17/12/2013
Peter Brophy
Source: FBOOK
09/12/2013
Dave Ribeiro
Source: FBOOK
12/11/2013
Scott Hopkinson
Source: FBOOK
21/10/2013
Nick Kennedy
Source: FBOOK
04/10/2013
Tim Losser
Source: FBOOK
04/10/2013
Pratham Tyagi
Source: FBOOK
21/05/2016
Autohaus replaced the head on my BMW 525i. They used non OEM parts, an AMC head and a Victor-Reinz gasket, both known to be inferior, just Google it. The gasket failed in two years. The shop in Auburn where I had the head replaced again (with OEM parts) said Autohaus didn't even install both alignment studs in the block, which may have contributed to early failure. And the cost was no less at Autohaus with the non-OEM parts. I will never go back to Autohaus.
R Bond
Source: GPLAC
03/03/2016
They are a little expensive but there aren't many other options, especially options close to Folsom area. I recently had my A3 serviced here and they seem to have done a much better job at diagnosing and repairing a mysterious leak that another place couldn't fix in two tries.
Joe Koston
Source: GPLAC
22/10/2015
What a great operation! In my 50+ years of driving I've never felt as comfortable or satisfied with a repair shop as I am Autohaus. Great people, knowledgeable staff, fair prices, and they stand behind their work. Wouldn't think about taking our Mercedes or BMW anywhere else.
Roy Hecteman
Source: GPLAC
28/04/2015
First class experience. I love Foreign Autohaus. They really know how to take care of my car, which I wouldn't trust with just anyone. Foreign Autohaus takes pride in the quality of service they provide..both in the service area as well as how they treat their customers. They make sure you are taken care of "first class". I highly recommend Foreign Autohaus, without reservation.
Robin Claren
Source: GPLAC
29/04/2015
I have been taking both of my BMWs to Rafael and his crew ever since they first opened and won't take them anywhere else for service. The entire staff is friendly and pride themselves in the work they do. They have kept our X5 and Z3M Coupe in excellent running condition at reasonable prices and in a timely manner. A clean and fully competent shop and the place to go with your vehicles.
Dennis S
Source: GPLAC
30/08/2014
Excellent customer and auto service! Honest feedback regarding my vehicle. I appreciate their integrity and commitment to customer satisfaction. I Highly recommend Foreign Auto Haus.
LORIES
Source: DFORC
05/09/2014
I am very happy with the service. The cost for the service was fair but the price for an inspection was a bit high.
Anonymous
Source: DFORC
05/09/2014
Excellent service. They go above and beyond for you to make sure your taken care of.
RYAND
Source: DFORC
21/09/2014
Foreign Autohaus was able to fully service my UK spec Land Rover 90 without hesitation. Many other shops refused to work on it due to fear of complexity or simply out of ignorance.
Anonymous
Source: DFORC
21/09/2014
They stand by their work and are always helpful and friendly. Great at explaining what the issues are for those of us who are not mechanical. Great bunch of guys!
LESLIEB
Source: DFORC
15/02/2013
Great honest service!
MALIAR
Source: DFORC
15/02/2013
Thank you so much for your excellent service.
BRIANS
Source: DFORC
17/02/2013
This is not my first time taking my car. I always have a great experience!
Anonymous
Source: DFORC
18/02/2013
Service Provided, though 4 hour wait (brake reline) was a bit much.
Anonymous
Source: DFORC
19/02/2013
This business was referred to me by a car audio place in Folsom. I've put over 114k miles on my X5 since 2001 and it's seen quite a few repair shops over the years - dealership and independent-owned. These guys were top-notch…
Anonymous
Source: DFORC
20/02/2013
They really know what they are doing! They will diagnose, give you a complete breakdown of your work needed, explain and tell you what needs to be done to repair your vehicle properly and or the minimum you can get by with. They always…
MICHAELK
Source: DFORC
21/02/2013
Where else can you just walk in with no appointment , especially a luxury car shop and have excellent service? No place that I know of except Foreign Autohaus. Will done to the whole crew. Excellent customer service! Thanks Penni
PENNIC
Source: DFORC
26/02/2013
Great service! Very helpful with all my questions even the ones regarding my manufactor's warranty.
SUZYS
Source: DFORC
28/02/2013
I found this business by chanse...you have my word that with it you'll have the best experience
FLORENTINB
Source: DFORC
28/02/2013
Everything went just fine
Anonymous
Source: DFORC
02/03/2013
Polite..Professional
SANDRAC
Source: DFORC
31/10/2011
Thanks for the great customer service in taking care of my car when it "broke" recently. You took the time to carefully explain all aspects of what you could do to help me through my dilema. Never a pleasent thing when you're stranded. …
NORMF
Source: DFORC
01/11/2011
Foreign Autohaus really stepped up to make a previous repair right. Kept me informed of the issue, remedy, and realistic timeline on getting it done.
MIKED
Source: DFORC
10/03/2013
Same day service, professional and they did what they say. Slightly less price than dealer.
RUSSELP
Source: DFORC
15/03/2013
Nico and Rafael, As usual your diagnosis was right on! It's fixed and I am very happy! Paying for auto repair is not always a fun thing to do, but is necessary. From a "Happy Camper!"
MICHAELK
Source: DFORC
19/03/2013
Excellent service
CAROLS
Source: DFORC
21/03/2013
Recently had our transmission serviced on our '05 Mini Cooper S and had a concern with some troublesome shifting which had been occurring prior to our appointment. Nico stepped up and performed a software download trying to rectify the…
MICHAELS
Source: DFORC
22/03/2013
I really like to work with knowledgeable people when it comes to my "toys." These guys just get it. It's the little things like how they refer to "taking care" of cars not just fixing them. As in, yeah we take care of a few of those…
SCOTTB
Source: DFORC
23/03/2013
My MB SL500 had a starter sensor problem. They analyzed it quickly, got the replacement part and it was fixed within 1/2 day. Thanks,
BOBB
Source: DFORC
04/11/2011
I really like this place and it's professionalism. The front staff was so helpful with everything letting me know updates with my car and able to provide me with details about some things I didn't understand. My whole family uses this…
Anonymous
Source: DFORC
31/03/2013
They do a great job. Personalized service.
BENB
Source: DFORC
04/11/2011
I recently purchased a used BMW. I took it into Foreign Autohaus for a thorough inspection before the actual purchase, and received exceptional service throughout my experience due to their consistent committment to excellence. I highly…
CARRIEM
Source: DFORC
04/04/2013
Absolutely terrible service. The car was incorrectly diagnosed and given a $1240 repair that was not needed. When I asked owner for a refund they said no because to them It was maitenance anyways and even though the car was brought in for…
MIKET
Source: DFORC
05/04/2013
I called for an oil change and got right in. I waited For my car and was out in less than an hour. Great folks.
JUDYK
Source: DFORC
05/11/2011
IF MY CAR HAD TO BREAK DOWN IT COULDN'T HAVE PICKED A BETTER PLACE. BUT I'M STILL UPSET WITH MY LAST MECHANIC IN SACRAMENTO FOR NOT DOING THE JOB RIGHT. THANK YOU FOR SUCH GREAT SERVICE. ALSO YOUR WAITING AREA WAS ALSO TOP NOTCH.
LESLIES
Source: DFORC
07/04/2013
They are the best! I wouldn't take my cars to anyone else. You always personalized service and they really care about their customers.
MIKE & ELIZABETHS
Source: DFORC
15/04/2013
Foreign Autohuas team once again went the next step in customer service - this time on a minor item where they insisted to take a closer look at something the'd already done.
ANTHONY & SHERIEG
Source: DFORC
15/04/2013
They really know what they are doing for sure! Rafael really knows what hes doing and so does Niko up at the front desk! I will always come to foreign autohaus.
Peter Palasti
Source: DFORC
06/11/2011
Nothing but pleased with Rafael and his crew at Foreign Autohaus. No pressure, only prompt information and quality service. Where others take days for jobs, Foreign Autohaus takes only hours. Thank FA!
CHRIS & STACYS
Source: DFORC
07/11/2013
My BMW had a bad squewk. They changed the belts and one pulley and the car runs great. Smooth.
WAYNEI
Source: DFORC
17/11/2013
On time with great service. Thanks Jacob
RUSSELP
Source: DFORC
30/09/2014
Nico was very helpful, he checked my fluids and topped them off at no charge.
ALANA
Source: DFORC
02/10/2014
good customer service on phone and in person. Fair price for repairs and service especially compared to Land Rover Dealer.
JASON & LASEYR
Source: DFORC
24/01/2015
It was my first visit. Great service, very friendly. Nico was very helpful in describing the issues my car was having. I will definitely come back again.
STEPHANIM
Source: DFORC
29/01/2015
I appreciate Rafael going the extra mile to make sure I'm taken care of. The staff there makes me feel like I am their most valued customer, and I see that they treat others the same way. It's a great atmosphere. Auto maintenance and…
MISSYM
Source: DFORC
31/01/2015
Excellent turn-around, good interface.
NORMM
Source: DFORC
09/02/2015
Second time in shop for same problem but this time they got to the bottom of the problem and so far so good.
Anonymous
Source: DFORC
19/02/2015
I've been having my service done here for years, and will continue to do so in the future. Excellent service, great pricing, friendly atmosphere, I couldn't ask for more.
ROGERM
Source: DFORC
19/02/2015
Absolutely top notch service, like always. Fast, friendly, efficient, reasonably priced service.
PAULS
Source: DFORC
20/02/2015
Great customer service and high quality work. I highly recommend Foreign Autohaus.
ROBINE
Source: DFORC
28/02/2015
Fantastic service. Took care of all of my issues and even answered some questions about the vehicle's opetions.
MITCHELLS
Source: DFORC
09/03/2015
Excellent, got me in quickly from a quick phone call and back on the road in a timely manner!
ANTOINETTEC
Source: DFORC
21/03/2015
Brought my 2008 BMW 535i in for the first visit for a service. I was greeted as though i was a long time friend. Everyone was very friendly. I dropped my vehicle off for service the next day and was given a ride home. The next day when my…
CARLOB
Source: DFORC
09/01/2012
After several frustrating trips to BMW dealerships in the past, I am very happy to find Foreign Autohaus in El Dorado Hills. They were friendly, accommodating, quick, and reasonable..
SHERRYL
Source: DFORC
11/01/2012
Great customer service as usual!
DARRELL SR.W
Source: DFORC
03/02/2012
I was happy with service and how prompt your work team was operatig... As we do more business, I am planning to refer more peopl to you.
TONYA
Source: DFORC
09/02/2012
Took my Audi in for service and was quoted about 900 bucks to repair an oil leak, didn't feel Rafael knew much about what he was saying. Took the car into Audi turns out it was a simple seal and was done for 148. Beware
Anonymous
Source: DFORC
13/02/2012
I couldn't be happier with the service I received from the crew at Foreign Autohaus. They were able to squeeze me in on a Friday morning with no appointment, dropped me off at work, and even picked me up once my vehicle was finished. They…
BRENTH
Source: DFORC
14/02/2012
I had a problem with my Mercedes SL500 while visiting my daughter in El Dorado Hills and was wondering how I was giong to get home to Stockton. Rafael offered to meet me at his shop on Saturday when they were closed. He personally…
WILLIAMH
Source: DFORC
16/02/2012
I was a bit disappointed, since work was just done in October and the records should have been fairly evident, that the staff did not immediately recognize that the problem my car was exhibiting (coolant leak) might be related to the…
BONNIED
Source: DFORC
04/03/2012
I LIKE THE FACT THAT I WAS REMEMBERED FROM MY LAST TIME THERE. IT'S ALWAYS NICE TO BE REMEMBERED. ALSO ON MY LAST TRIP THERE IN OCTOBER AN OIL LEAK WAS FINALLY FIXED AFTER MANY TRIPS TO OTHER MECHANICS AND NOT HAVING THIS ANNOYING…
LESLIES
Source: DFORC
04/03/2012
Got me in very quick, nice clean job, and advised me of other things going on with the car
JAYW
Source: DFORC
06/03/2012
The service staff are very down to earth, and explain everything they are going to perform. The service staff let's you know what it will cost prior to the job being performed. Rafael is very knowledgable, super friendly and very…
L Alferez
Source: DFORC
08/03/2012
They did a great job on my Porsche. They met their time commiments and their quote was spot-on. No hidden costs. A friendly staff that really want to do a good job and are looking out for your best interests. I'll be using them for all of…
MIKEW
Source: DFORC
27/03/2012
After they had had my car for 10 days we went to pick it up and it didn't start- a new problem. They said, "coincidentally" we had a bad battery and needed to replace it. Then they realized that a fan was running when the door was closed…
BRETTM
Source: DFORC
31/03/2012
Great and friendly place good comunication I came here because I want to save money in compare with BMW. Fulton agency but at the end the charge was similar. Will be nice (if foreig buss ) we could see different charges and a warranty of…
Anonymous
Source: DFORC
20/11/2013
Had a great experience with Foreign Autohaus! I saved $75 on my Service B using a coupon and the cost of my transmission work was in line with the industry. Enjoyed the timely personal service, and Jake did a great job. Will definitely be…
Anonymous
Source: DFORC
28/11/2013
You can't do better. I wouldn't trust my car to anyone else.
JUDYK
Source: DFORC
29/12/2013
Excellent service. I was able to schedule a next day appt. I received a call re additional work needed and my car was still done by end of the day. Raphael and Travis did a great job of telling me what to expect and why the work was…
GERIW
Source: DFORC
02/01/2014
Our car had a malfunction the Friday before Christmas week, and I was so glad we had Foreign Autohaus to help us! They not only were able to fix the problem quickly and efficiently, they also were extremely accomodating with the Christmas…
MATTHEWL
Source: DFORC
12/01/2014
Cars like anything else will have problems. That is expected. What makes those problems less of a global catastrophy and more of a minor inconvienience is for me The people out at Foreign Autohaus in El Dorado Hills CA. They take care of…
ERIKM
Source: DFORC
18/01/2014
Excellent service!
TOMC
Source: DFORC
22/01/2014
As usual, Rafael and his team delivered excellent service, on-time and at a fair cost.
DAMONK
Source: DFORC
31/01/2014
When my car was being worked on the staff at Foreign Autohaus were so good to me. Rafael came and picked me up from my house when my car was ready. He was so generous with his services and really made me feel like I was taken care of. I…
ERICAN
Source: DFORC
16/04/2012
After a bumper mishap, I immediately went to Foreign Autohaus and Nikko came out right away, surveyed the damage, lifted the bumper in place, and ordered a new bracket which was available the following day. When I returned for bracket…
BONNIED
Source: DFORC
17/04/2012
These guys really came through for us. This is a follow up from a previous review- after a not so fabulous start they really stepped up and took care of us.
BRETTM
Source: DFORC
19/04/2012
As a single woman, I trust Foreign Autohaus to be honest, reliable and to price their service right. I've taken my mercedes there for years and I am always very satisfied with the excellent customer service. I highly recommend being a…
EVELYNM
Source: DFORC
11/05/2012
Did a great job in servicing the vehicle. Delivered finished job on time as promised.
CHARLESR
Source: DFORC
16/05/2012
Another great experience at Foreign Autohaus. While it's never fun to shell out a lot of money for service/repairs, Rafael and his staff take great care to keep me informed on what needs to be done. I trust them with my car and to keep…
Anonymous
Source: DFORC
24/05/2012
Great experience as usual! Thank you. It is nice to have a place we can trust to diagnose and fix our car- the first time!!!!
BRIAN & LORIL
Source: DFORC
13/06/2012
Staff was professional,courteous and helpful.
GARYG
Source: DFORC
15/06/2012
Foreign Autohaus is the kind of place taking your car for repairs used to be. Back in the day when a shop owner and staff appreciated your business and was always looking for ways to provide excellent service so that you wanted to come…
RYANR
Source: DFORC
24/06/2012
Great service! Thanks again, Aaron
AARONB
Source: DFORC
27/06/2012
The work was done professionally and on time. The price was very accepable.
VICTORIAH
Source: DFORC
05/07/2012
They were very helpful and got my car fixed in a timely fashion, the owner gave me a deal. I plan on bring all my cars here.
DEANDREH
Source: DFORC
17/07/2012
Very good experience! Nico was awesome! I will definitely be back.
JOHN & PAULETTEM
Source: DFORC
20/07/2012
I was empressed how fast they serviced my car. Car was cleaned inside and out. I definetly would Return
YVONNEA
Source: DFORC
26/07/2012
I just wanted to say thanks for the professionally personal attention I received by all the staff! I trust them to take great care of my beloved BMW. Gary
GARYM
Source: DFORC
13/08/2012
My 2005 BMW X3 wouldnt start, was really stuck without a car, and the folks at Foreign Autohaus were able to help me very quickly. They got my car in first thing in the morning, analyzed the problem (starter was shot), and fixed it with…
MATTHEWL
Source: DFORC
16/08/2012
Foreign Autohaus gave me really great service on my 06 750Li. they stayed late for me and gave me a ride home. and when my car service was completed, they brought the car to my home. on top of the great attention to the customers needs,…
TOMC
Source: DFORC
21/08/2012
CEL issue took 2 visits even w/state of the art equip. I paid the labor for both visits for same CEL code, as well as fixing other problems that occurred during repairs. Couldn't argue much w/age of my car, but the added issues happened in…
DEANW
Source: DFORC
23/08/2012
Great same or next day service. Rental car on site is convenient. Nico seems to know what he is doing and provided me good service. He did what he said. Prices are not a cheap bargain and I wish they were open on Saturday, however.
Anonymous
Source: DFORC
11/02/2014
They did a great job my car feels like new.
MICHAELW
Source: DFORC
12/02/2014
My Porsche was repaired and returned the same day. It was repaired under warranty and there was no charge. Excellent service!!
CLARKS
Source: DFORC
13/02/2014
Talented, determined and honest people. Excellent!
LAWRENCEB
Source: DFORC
21/02/2014
All went great, you were going to email me a quote on fixing the small leaks in the vanos and radiator.
ALANA
Source: DFORC
21/02/2014
Jake was extremely helpful and understanding. He took the time to determine what I needed and the best, most affordable way to meet those needs. They did a great job with my car, and I trust the work that is done and the recommendations…
LAURAT
Source: DFORC
24/02/2014
Workmanship is top notch, and Jay is great to work with. Well done!
Anonymous
Source: DFORC
25/02/2014
Great reliable customer service. Fair price and more affordable than land rover dealership service. Would go again.
JASON & LASEYR
Source: DFORC
28/02/2014
Rafael and his guys have taken care of Our Touareg and GLK. It's not often you find a European autohaus that truly cares about customer service. The techs are the best, work is completed right the first time and at a reasonable price. I…
SCOTTH
Source: DFORC
02/03/2014
Great service. Very knowledgable.
GREG & TANYAP
Source: DFORC
16/04/2013
Great work and fast service.
Anonymous
Source: DFORC
21/04/2013
Learned of this shop from my son, who suggested I should try it. In the past, I had been taking my MB 300 CE to the dealer for service. So I took my car to Foreign Autohaus as suggested, and happy that I did. The service was excellent and…
Anonymous
Source: DFORC
25/04/2013
I ignored the bad Yelp reviews and went to see Rafael and his guys when my 08 Sequoia was due for service. Very glad I ignored the crap on Yelp. I am very mechanically inclined and choose to work on my hobby vehicle and not my daily…
BRETTT
Source: DFORC
28/04/2013
The service provided was good and I got back my car in good condition. The staff was also very courteous in providing a shuttle service to the car rental.
GOPIK
Source: DFORC
02/05/2013
Great service as always
JEFFN
Source: DFORC
05/05/2013
Nico has been keeping me aware of the state of my car each time i bring it in.. and after many miles and a few years, breaks became a necessity. They did a great job in making sure the car was done and i could pick it up. I appreciate…
ERIKM
Source: DFORC
10/11/2011
It became obvious when I drove to work Saturday morning (11-6)that the thermostat was malfunctioning. It was the coldest day of the year so far, and the M3 wasn't able to get up to normal operating temperature; it was sluggish and chugging…
KARLV
Source: DFORC
12/05/2013
Excellent. This was our first visit and we plan to be back for all our BMW maintenance.
ANTHONYR
Source: DFORC
13/05/2013
These guys are the best!
DUSTINL
Source: DFORC
17/05/2013
Excellent and knowledgeable staff. My Audi was done on time and with no surprises. Good team.
DONW
Source: DFORC
24/05/2013
Great service thank you Art
ARTH
Source: DFORC
28/05/2013
Very friendly knowledgable staff and quick service
MALIAR
Source: DFORC
29/05/2013
I had excellent service. This was my second vist to the shop. Appears that service is getting much better.
Anonymous
Source: DFORC
15/11/2011
Once again I'm completely satisfied with your work and also saving me money on my repair/maintenance costs.
JOHNR
Source: DFORC
09/06/2013
Very knowledgeable, courteous, good workmanship, and price good for Porsche repairs.
CHRISC
Source: DFORC
20/06/2013
The work was done on time and for the amount quoted. Very professional staff, drove me home and picked me up when the car was done. Rafael and Nico successfully led me through an expensive upgrade to my BMW M3, providing expert advice and…
ALANA
Source: DFORC
25/06/2013
No problems. Fast and officiant. Good work performed, additional information about up coming services and repairs provided.
TOMO
Source: DFORC
29/06/2013
I've taken my 15 year old german sports car twice to FA EDH for non-routine repairs / maintenance and each time I've come away very, very pleased with the high quality service and customer treatment. I had them repair my convertible soft…
Anonymous
Source: DFORC
16/07/2013
Great service overall
SANDRA & MIGUELD
Source: DFORC
19/07/2013
I have had my BMW serviced here for 4+ years and I continue to go back. Staff are very knowledgeable and know their cars/issues/parts. As a dealer alternative, I get the same quality of repairs for a fraction of dealer cost. If you plan to…
Anonymous
Source: DFORC
25/07/2013
As usual, work was completed same day and at a very reasonable price.
SCOTTH
Source: DFORC
27/07/2013
Rafael runs a five star shop and his office personnel and mechanics are the best as well. He sets and achieves high standards for getting the job done right the first time, keeping customers updated on status, and only doing work that is…
OMIDG
Source: DFORC
28/07/2013
I took my 1999 BMW 328i convertible in to have the convertible top adjusted. The service level was excellent and the skill level was also excellent! My only frustration which I shared with the staff, was the down time waiting on parts at…
RICKM
Source: DFORC
02/08/2013
We had a routine mtnc. performed. Everything about our service and appointment was top notch.
DIONG
Source: DFORC
21/11/2011
I was so frustrated when the fuel pump went out in my company car. I had a recommendation from an employee that I know personally to take my company car here. I have never personally been a customer until now. It was a great experience;…
Anonymous
Source: DFORC
23/11/2011
Stopped in to check on availability of a replacement battery for my 2003 Acura. Battery was in stock and they were able to fit me in their busy schedule to install the new battery. Great customer service!
TOMM
Source: DFORC
16/08/2013
Raephal, Nico and Jacob: Thank you so much for taking care of my car recently and more importantly taking care of me. After having a somewhat marginal experience at the dealership, you turned on the customer service afterburners to…
NORMF
Source: DFORC
19/08/2013
I purchased a 2001 X5 that had a myriad of problems, so many that I was considering taking a loss and getting rid of it. Through word of mouth I came to Foreign Autohaus. Rafael and his team did a thorough assessment; going over the…
Michele Flores
Source: DFORC
19/08/2013
They were thorough and the price was good.
ADAMM
Source: DFORC
24/08/2013
As always ..... Great service and attention to detail. I highly recommend Foreign Autohaus.
JUDYK
Source: DFORC
26/08/2013
These guys are great. Nico is the best and the work they have done on my BMW and Mercedes has been excellent and reasonably priced. I would recommend them (and have done do) to anyone driving a German car.
KEITHM
Source: DFORC
02/09/2013
I had multtiple issues with my BMW and I bought thecar for the reliability not the status andreliability comes at a cost with a BMW dealer. The group at Foreign Autohaus did an excellent job determining what was needed and recommended. …
CHARLIEC
Source: DFORC
06/09/2013
As always, you guys are the best. Friendly and professional. I wouldn't take my cars anywhere else.
MIKE & ELIZABETHS
Source: DFORC
09/09/2013
Fixed the valve seal and starter on my 2003 Nissan Xterra. They made a special point to work on the car which is not the usual make of vehicle that is serviced. The work was done as scheduled and excellent results. Included a complete…
DANW
Source: DFORC
17/09/2013
Excellent customer service!
DANP
Source: DFORC
21/09/2013
Very satisfied with the work that was performed and with Jake in the front office. The only recommendation I have is the services that normally are done on that particular service for Mercedes had not been completed.
DOUGC
Source: DFORC
23/09/2013
Excellent as always.
Anonymous
Source: DFORC
27/09/2013
I was greeted promptly and in a friendly manner. All of the work was done correctly . They notified me of any additional services that were needed and provide a full quote for my evaluation. I will definitlely be back.
Anonymous
Source: DFORC
31/10/2012
Foreign Autohaus always provides the best service possible everyte I bring my car in. The staff is friendly, knowledgable and trusted.
CHRIS & STACYS
Source: DFORC
01/11/2012
After 3 years of Lexus of Roseville inept troubleshooting, The EDH guys had this problem figured in less than an hour. I will recommend Foreign Autohaus to anyone that will listen.
WALTS
Source: DFORC
11/11/2012
Always Over & above what I expect a automotive center to do for me. Even if I didn't have any concerns about certain needs of my car they keep me will inform how to maintain my car to perform at it"s best.
CHRISR
Source: DFORC
27/11/2012
Seems to be a great repair shop, but one area that could be improved is to have a customer database that can be pulled up, rather than having to fill out a paper form every time I take my car in for service. My previous car was a Honda,…
ERICK
Source: DFORC
28/11/2012
Good diagnosis and repair options; work done well and as promised. Add'l recommendations given with options.
Anonymous
Source: DFORC
06/12/2012
I went in with a trouble light - they got me in right away, drove me home and were done with the car in a few hours. I was expecting a huge bill - but it was a pleasant surprise. I'll go back again for sure.
BARRYB
Source: DFORC
11/12/2012
Everything was great. No problems but I need to get back in to get a brakes sensor changed. You guys changed my license plate covers from Niello to your shop. I do not have a problem with it but I would recommend asking people first or…
ERNIED
Source: DFORC
28/12/2012
Foreign Autohaus is unparalleled. If you have a vehicle that needs repairs you truly need to see and experience the service at Foreign Autohaus in El Dorado Hills. Rafael and his team of mechanics/technicians always go the extra mile for…
MICHELEF
Source: DFORC
06/01/2013
Great job - prompt and professional work.
Anonymous
Source: DFORC
11/01/2013
Thank you for your excellent customer service, Nico was great to work with. I also wish to thank you for the repairs you did on my vehicle. I am a satisfied customer and one that will return when needed
REGGIED
Source: DFORC
01/10/2013
These guys are great to work with. Got my car back to me in a hurry and saved me some money. My car is a 12 year old high-maintenance machine, but I love it and I trust these guys to keep it going.
DANL
Source: DFORC
06/10/2013
I am always treated with respect. They do a great job of fixing my vehicle in a fast and professional way. I don't have to worry about not understanding what is wrong with my vehicle. They explain all repairs in detail and I leave their…
MARILYNB
Source: DFORC
10/10/2013
I appreciate the professionalism of the staff, and I was really happy to have my car serviced so quickly.
ROB & NANCYN
Source: DFORC
11/10/2013
The customer service was professional and friendly and the price was fair. The Autohaus was recommended by both family and friends and they were right-We will definitely bring our car here for future service needs.
MARKG
Source: DFORC
24/10/2013
Received more than fair and honest service which is hard to come by in this field!
SCOTTL
Source: DFORC
24/10/2013
I just bought a used Porsche and brought it to Foreign Autohaus for a pre-buy inspection. The team did an amazing job going through the car and pointing out items I would not have caught on my own. I ended up buying the car and just…
PAULM
Source: DFORC
01/11/2013
These guys are the best. I appreciate Jake for his attention to detail and wonderful costumer service. Great crew of technicians and the owner treats you like family. Dustin
DUSTINL
Source: DFORC
25/10/2011
great customer service, I felt welcome as soon as I came in. I really appreciated how my questions were fully answered regarding my brake system problem.
DARRELL SR.W
Source: DFORC
21/01/2013
I expect to get the best care for my 16 year old BMW and Foreign Autohaus always delivers outstanding service
WARRENQ
Source: DFORC
26/01/2013
great servuce and work!!!thanks...best in town.
Anonymous
Source: DFORC
03/02/2013
Always very happy with the service and the guys are very knowledgable.
SCOTTH
Source: DFORC
27/10/2011
I simply will not take any of my BMW's anywhere else. Rafael Cedeno and his staff are the absolute best. Over the past three years he has saved me thousands of dollars on automotive repairs for my BMW's. I will not let anyone else work…
Anonymous
Source: DFORC
28/10/2011
I've had three service needs and found the staff to be courteous, knowledgeable and the pricing fair. I drive a 2004 Audi A8 and the work has been done efficiently and timely. Most recently, the techs recommended a Serpentine belt…
ROYP
Source: DFORC
05/11/2013
Great service, they have worked on both of our cars. We have never had any issues with the quality of their work. Will recommend to friends.
ADAMM
Source: DFORC
05/11/2013
I always like to take a look at the work when possible when it's done, especially the easy stuff. So, when you guys wrote down you topped off my washer fluid, I was surprised I could add a half a gallon (clearly not checked). When you…
Anonymous
Source: DFORC
17/12/2011
I have to admit that I had second thoughts about taking my car(s) to a place that is in El Dorado Hills Town Center. I thought that it would be more expensive. Also thought the quaility of service would not be as good as dealership. Well I…
STANS
Source: DFORC
18/12/2011
I am complelled to share my wonderful experience with this great place with anyone who would ever need their car fixed. I've had less than fortunate morning when my car broke on the way to work, and not knowing too many places in the ares,…
YELENAW
Source: DFORC
19/12/2011
After several repairs and routine services performed with two BMWs, Rafael and his team have done a great job overall. While one on-going repair is still not up to par, Rafael has gone above and beyond to work with me on each concern. I…
THOMASB
Source: DFORC
25/03/2014
They always provide excellent service.
ADAMM
Source: DFORC
25/03/2014
They always do a professional job, and we have never had a problem with any of the work they have done.
ADAMM
Source: DFORC
25/03/2014
Great customer service and easy to work with. AAA was involved in my last service and everything was finished seamlessly.
Anonymous
Source: DFORC
28/03/2014
Good service is not a benefit as why would you do business with anyone that does not give you good service. However giving service that exceeds your expectations is what defines a great company and Foreign Autohaus is a great company. …
ROYF
Source: DFORC
21/04/2014
Excellent Service
JOYCEB
Source: DFORC
22/04/2014
Excellent service! Everyone is really friendly and knowledgable. Fast and awesome service, definitely recommend this shop!!
AARONA
Source: DFORC
23/04/2014
Very impressed that they offered to drop me to my office (in my car), and then they brought the car back for me in the evening. Made the entire experience very easy and non-disruptive!
Anonymous
Source: DFORC
25/04/2014
THe bet of the best.
ROYF
Source: DFORC
03/05/2014
Friendly staff....great communication...fair prices..but very knowledgable
BRETTF
Source: DFORC
04/05/2014
These guys are real "car guys"!
ANDYN
Source: DFORC
04/05/2014
Great service and a very friendly staff. Cost for minor or major repairs and service is defiantly better than taking your vehicle to a dealer. A staff of mechanics that are well prepared to service any make of vehicle .
DENNISS
Source: DFORC
11/05/2014
They did a good job fixing the problems I knew about and finding a couple on inspection. Sometimes it feels tough to pay for these necessary repairs, but it has got to be done to have a great car.
MICHAELW
Source: DFORC
15/05/2014
Excellent service. Great knowledge of the mini.
TOMC
Source: DFORC
17/05/2014
I recommend Foreign Autohaus to anyone in need. They have been consistent in every repair. Quick and dutiful. When a replaced part failed they took care of it without hesitation. I also appreciate the clear explanations of news and…
ERIKM
Source: DFORC
24/05/2014
THe best of the best!!
ROYF
Source: DFORC
29/05/2014
Terrific service, fast, efficient and had my car back to me quicker than I expected. We take both of our cars there when we need service, and they have treated us extremely well every time. Thank you for taking care of my problem so…
MATTHEWL
Source: DFORC
06/06/2014
We love this place. I feel this business is one of the best service centers around. We highly recommend this business. Glad we found you Ralph.
BENB
Source: DFORC
08/06/2014
The staff at Foreign Autohaus are very knowledgable, patient and professional. They had our vehicle(s) ready when promised and the cost was actually less than estimated. We are very pleased with the excellent customer and auto service…
LORIES
Source: DFORC
11/06/2014
I appreciate you getting my car diagnosed and completing the repairs in a day. I also appreciate you accepting extended warranty plans.
RUSSELP
Source: DFORC
12/06/2014
I have serviced my previously owned MBenz C220 and presently owned BMW328i at Foreign Authohaus, since their shop opened in EDH, with an excellent experience. They are all great people and technically very competent.
BRIANS
Source: DFORC
02/07/2014
+ The Autohaus has saved the day and our 2002 BMW. I love the neighborhood convenience and the staff are all very polite and take care promptly whenever I have a problem..which lately has been often. I have always been handled in a…
DEBORAHP
Source: DFORC
04/07/2014
These guys did a great job! Dennis
DENNISM
Source: DFORC
28/12/2011
Foreign Autohaus is great. So far I have had a very good experience with them servicing my Benz and BMW.
BRIANS
Source: DFORC
20/07/2014
I took my 99 Porsche to Foreign Autohaus for service for 5 years and their work was always good, their prices fair, and their people were always very friendly. Since my 2012 Porsche is only 2 years old, I'm still using the dealer service,…
BONNIED
Source: DFORC
23/07/2014
Leona, Great as usual both brother's were courteous and thoroughly explained all.ty Leona
LEONAC
Source: DFORC
27/07/2014
The 60K service on my 2010 RAV4 was done great and on time. I'm considering having my brakes done by Autohaus; the price Niko provided is a little high; $1070.00 minus 10% or $963.00. Is there any way you can get down to $900.00. Les…
DAVIDT
Source: DFORC
05/08/2014
I can always count on Rafeal and his staff to take excellent care of my vehicle and tell me exactly what it needs. The experience was great and I will continue to reccomend friends and Family to the shop.
JEFFERYJ
Source: DFORC
07/08/2014
Best shop in town!
ANDYN
Source: DFORC
11/08/2014
They take excellent care of my Mini Cooper. I know that it will run great without problems until my next maintenance appointment.
LAURENZ
Source: DFORC
15/08/2014
Very thorough work. Very professional.
JOHNM
Source: DFORC
16/08/2014
You helped us again on a rushed morning when the coolant light came on our car on the way to husbands work ...covered the work that had previously been done and fixed the glitch timely and without an appointment made it work for us. …
DEBORAHP
Source: DFORC
20/08/2014
Fantastic, honest, and very knowledgable staff and service. Great experience, and we feel very fortunate to be part of the EDH community with businesses like Foreign Autohaus right down the street.
DOUGLASB
Source: DFORC
21/08/2014
Amazing customer service and communication!
Anonymous
Source: DFORC
21/08/2014
Jake at the counter was found to be lacking. Made mistakes on two different visits and made we waste a large amount of time. Rafael is great, when he is there.
Anonymous
Source: DFORC
22/08/2014
This was my first time at Foreign Autohaus and I was very pleased with the my experience. Everyone was friendly and communicated well what needed to be done to my car. I will go back again.
NORAN
Source: DFORC
24/08/2014
Service at Foreign Autohaus is always a great experience! The customer service is over and above what is expected.
JUDIH
Source: DFORC
24/08/2014
They got me into the shop relatively quick and provided quick service. I still find it hard to believe that my rotors needed replacing at 24,000 miles.
Anonymous
Source: DFORC
27/08/2014
Completely fixed my problem (as they always have) and at reasonable prices and the car was ready when promised. Will continue to take both of our BMW's to them. Recently recommended them to a friend with an air conditioner problem on their…
DENNISS
Source: DFORC
30/08/2014
I've always felt your work is good. However a $1500 labor charge is absolutely mind-boggling in my opinion. In the future I think I'm going to have to more carefully evaluate your pricing versus others in the area.
NEDS
Source: DFORC
27/08/2012
I set up an appointment for 8 am to get my Mini oil and filter service. I was on time but informed that there were many other cars "showing up" that morning and it would be a while until they got to it. I waited over two hours before my…
BRIANL
Source: DFORC
03/09/2012
Everything went just fine, I don't know why 5 series seats get cockeyed. But I've had to have both repaired. Thanks
WAYNEI
Source: DFORC
08/09/2012
I dropped my vehicle off for an idle problem that nobody else could solve. Nico called two hours later and said it was fixed!
Anonymous
Source: DFORC
11/09/2012
Had to have some work done on the bmw. The work was performed perfect and in a timely fashion. Thanks Nico for your excellent customer service, I appreciate it!
BRENTH
Source: DFORC
13/09/2012
The car was analyzed with a starter problem first thing in the morning and they had the car done by 2 pm. The price seemed fair and the staff were very freindly. This was our first time to Foreign Autohaus and we will be back to service…
LAURAC
Source: DFORC
19/09/2012
great follow up & timely service
ARTHURG
Source: DFORC
20/09/2012
To me great customer service is about how a company deals with problems. Foreign Autohaus recently took care of a coolant leak and a few months later I was still having intermittent problems with the newly fitted temperature…
FRANCESH
Source: DFORC
26/09/2012
They took great care of me. Completed work when promised and helped with other issues that were addressed during the service.
Anonymous
Source: DFORC
01/10/2012
Had a problem with mass air meter. Mechanics diagnosed and fixed problem as stated to me. Very happy with the work. Also met owner, who was hands on and very knowledgable. Will return in the future.
MARTINP
Source: DFORC
05/10/2012
Discovered the check engine light and called Foreign Autohaus about the problem. The staff explained that it was probably a emissions problem and I could have the car in the shop the next morning. They diagonsed the problem and had the…
LAURAC
Source: DFORC
18/10/2012
follow up after continued problems has been really good. Can't wait to hear the modified exhaust.
GREGH
Source: DFORC
20/10/2012
I ordered tires on line - had them delivered to Autohaus for installation. This worked very well. When I had a slow air leak a few days later and had a minor wheel shimmy (lost a wheel ballance weight)- although disappointing, both were…
Anonymous
Source: DFORC
26/10/2012
Raphael and Nikko have been honest, reliable and fair. The technicians have done a great job on my Audi as well as my older Nissan. I recommend them. Their pricing has proven competitive with other independent shops I have used.
ROYP
Source: DFORC
19/01/2013
Excellent service! Never any hassle. I have four cars to keep in great working condition. Teens and young adults drive three of three of them. Always. Straight up information. I do not like to pay for car services but Foreign Autohaus…
ELENAC
Source: DFORC
26/10/2011
I experienced a coolant system problem in my 12 year old Porsche late on a Friday afternoon along with the need to travel to the bay area the following Tuesday. Foreign Autohaus scheduled me in the shop Monday a.m., got parts from the…
BONNIED
Source: DFORC
27/10/2011
I was so impressed today with the excellent customer service, as well as the very thorough report I received back on the car at a very affordable price. The owner, Raphael, gave me a lift home, and we had a wonderful conversation about the…
CARRIEM
Source: DFORC
27/10/2011
We've been very satisfied with Foreign Autohaus for a few years on both non-traditional and traditional repairs on our VW and Jeep vehicles.
ANTHONY & SHERIEG
Source: DFORC
26/01/2012
Every car owner's worst nightmare
I brought my car to Foreign Autohaus to correct an oil leak and a reddish brown fluid leak. Foreign Autohaus inspected my car and itemized a number of repairs that would be needed to correct the oil leak and reddish brown fluid leak. …
qjhoffman
Source: CSEAR
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