Location: 2085 Placentia Ave, Costa Mesa, CA 92627
Office phone
+1 (949) 642-6954
4.8
(7)
(1)
(2)
(8)
(165)
24/07/2016
If you ever need collision repair, please do yourself a favor and go to G&D Auto Collision. It's very rare to find people like Angela who are passionate about their work and go above and beyond to make sure their clients receive exceptional customer service and are completely satisfied. Angela is honest, warm, patient, treats her customers like family, and she gets the job done.
I got a quote from 2 other body shops before coming to G&D Auto Collision. Their attention to client's needs, friendly demeanor, and impeccable quality of work will keep me as a loyal customer for years. If possible, I would give G&D Auto Collision 100+ stars!
Michael V.
Source: YELP
18/05/2016
MUST READ REVIEW***
I took my car to this shop after my car was hit by another driver while being parked on the street. There was not too much damage to my car, just needed to fix my left rear wheel and tire; bumper; and front left fender.
**My car was in the GnD auto shop for a total of 47 days!!!**
47 days?!?! That is way too long!!
Here is what happened...
After yelping a lot of body shops in OC, I noticed this shop and it's great ratings. So I called and Angela answered and had my car towed to the shop. She informed me it would take about two weeks to fix my car. Throughout the two weeks, I did not receive any phone calls or any status updates on the progress of my car. So I had to call Angela to get the status of the repairs myself. After two weeks go by, Angela tells me it may take another "week or TWO." I was ok with that, so I let another week and a half go by and still no one called to me keep me updated on the status of my car, I had to reach out to them throughout the two weeks AGAIN to find out what is going on. The second week goes by and I call again and Angela tells me that they were in need of additional parts and that there needed to be a supplements from the insurance. She told me it may take up to another two weeks and not to worry. I was very worried because my rental was only covered for 30 days and my car was in the shop for more than 35 days AND they said they needed it still in the shop for another week.
So another week goes by, I finally go in person to check the status of my car. As soon as I get there, the woman (Angela) I was dealing with this whole time left for vacation without giving me a heads up. So her nephew was now in charge of the job and he was picking it up halfway through the process and was unaware of everything that was going on. I finally got to see my car at the shop and it so happened it was in the paint room getting a new paint job at that time. The nephew (Johnathon) told me he would have the car ready for pick up by the end of the week (4 days). 4 days pass and I receive a call saying that he needs the car until the following Tuesday because they are missing yet another part and need to call for a supplement from the insurance AGAIN! Luckily, he was actually able to finish the car by that following Monday (45 days from dropping it off at the shop)!!
So I go to pick up my car and sure enough it looked to be in one piece and looked fine EXCEPT the tire and wheel they fixed was missing it's hubcap. Johnathon said he had to order it and should have it for me to pick up at the end of the week. Ok fine it was just a hubcap no big deal, UNTIL I started to drive my newly fixed car and the wheel alignment was ridiculously off. The car kept steering far to the right. I call Johnathon to see if they can fix the alignment. He said no problem he will have his friend down the street do it in one day.
I go and drop off the car at the shop again for the alignment and they covered a small rental car for me for the day. Later that same day, I receive a call from Johnathon saying that he may need the car for another 2 days because it looks like they were missing another crucial part for the wheel so they need yet ANOTHER supplement from the insurance.
After this whole nightmare, I finally picked up my car. All the wheels had the hubcaps however the alignment was still off. After all that time, my car still did not feel like it was completely fixed. I also check the inside of my glove compartment where I keep my iPhone white earphones and the white wire on the earphones were all dirty and had all kinds of black marks on them as if a mechanic touched them with their dirty hands. So I'm guessing while they fixed my car, someone decided to use my earphones...
Angela was nice enough to waive my insurance deductible. However, the customer service I received from GnD was very VERY disappointing. The un-organization on their part and bad communication is what really disappointed me because I read all the good reviews and expected to be treated like a valued customer. My experience with GnD was FARRR from being treated like a valued customer. And to top it all off, the length of time that it took them to fix my car (which didn't have that much damage) was really unacceptable. My car was at GnD for a total 47 days. That is a ridiculously long time to fix a few things on a car. I can see if I was in a huge accident ok, but 47 days?!? For a small repair and small paint job??!? Come on, they could have completed that job in two weeks if they really wanted to.
I honestly feel like they took advantage of my insurance and put my car on the back burner and didn't take any initiative to fix my car nor help me in a timely manner. That is why I was really disappointed with their service and give them a 1 star.
Daniel M.
Source: YELP
02/03/2016
I was a single mom raising a kid when I first found G & D Auto Collision in Yelp in 2011. I wanted someone I can trust with my only means of transportation which was a 2003 Ford Explorer. I have been getting my car serviced at G&D for over 5 years now. My only son is now 17.5 years old and getting ready to go off to college. He is looking to inheriting my old 2003 Ford Explorer. I was happy to bring him in and introduce him to Angela at G&D Auto so my son can see what it is like to own an auto. We asked G&D to replace the brakes and bearings and confirm that the car is road worthy. Thanks to G&D, our good ole American car which had about 180,000 miles is purring like a kitten. It feels safe and reliable for my one only child to drive while he is away to college.
Here's another story about G&D... My fiance has an 2005 Audi which is treated like his "baby". This car has very little mileage always been serviced at the Audi dealership. During a routine oil change, the Audi dealership mentioned that the car needed the front & rear brakes and rotors replaced and was wanting to charge us close to $1500. We brought the car to Angela and she gave us a very competitive estimate with original audi parts. We gave G&D the green light to start the repairs. However, when the mechanics looked at it, they saw that the brakes and rotors were still good. Angela called us back and told us the truth. She could have easily done the repairs just to make a profit. G&D Auto is definitely one of a kind. There is absolutely no doubt that this is the best place to take your car for repairs!
Michele N.
Source: YELP
11/08/2016
Angela took great care of me! I brought my car in because I had some scratches on the side. She repaired the dents and repainted the quarter panel. It looks as good as new now. The price was reasonable and the turnaround time was quick.
Kathryn O.
Source: YELP
12/08/2016
Angela, Paul and the crew at G & D are the best. This is the second time they have taken great care of me. They provide first rate workmanship. I work in the automotive industry and won't let just anyone work on my pride and joy. Angela appreciated my attention to detail when it came to turning a horrible day around and getting my truck back to new again in a timely fashion they excelled. I have recommended Angela and her staff to many of my friends. A HUGE thank you!!!!
Nigel M.
Source: YELP
13/08/2016
Amazing service! Angelea was incredibly helpful and intelligent! Their work is undeniably some of the best in the entire county, and I hear there is some amazing Transylvanian food if your lucky! Thanks G&D!
Jake B.
Source: YELP
13/08/2016
Wonderful repair experience. Angela took great care to make sure we were satisfied. Our car looks fabulous! Thank you for the prompt service#
Maria D.
Source: YELP
10/08/2016
I love this shop!!! The family is so nice and treat you so well. I was in an accident 9 years ago and they did such a wonderful job and helped me get through all of it with wonderful service. I remembered them when I recently had another accident. They have once again done great work. Especially since it is the same car and is now older and harder to find parts etc. They take great care of you and I would absolutely recommend this place to anyone who needed their services. They give fair prices and do great work as well as having wonderful customer service. It is hard to finds that in places these days let alone all of it in one place. Definitely check them out if you need work done.
Amanda J.
Source: YELP
09/08/2016
I highly recommend this auto body shop! Angela and her team are absolutely amazing. They were very accommodating to what I needed done (a fender replacement). The customer service here is wonderful. Anyone that needs some body work done in the Orange County area should come to this place! The were efficient, affordable and just simply awesome!
Nikki F.
Source: YELP
22/06/2016
Angela is the BEST! She is so detailed and helpful. As a female, these shops can be intimidating, but having Angela there and being so warm and pleasant made me feel like I didn't walk into a body shop where I was a fish out of water. They made everything so easy and are super accommodating. I will definitely be back!
Sheila B.
Source: YELP
13/07/2016
IS IT POSSIBLE TO ENJOY A CAR ACCIDENT?? YES!!!! Angela and her team assisted this female first timer from start to finish!! I was treated like family and I felt like I had a support team the whole way through. I felt that Angela was going to take care of me no matter what, so that I could actually get on with life while knowing she had everything handled. My car came back better looking than before the accident!! And clean too, I have a five year old so that in itself, was worth everything!!. Although no one wants to be involved in an accident, but if it happens, rest assured that G and D auto has got you covered!!
Vanessa B.
Source: YELP
11/07/2016
2nd time here. Both times they went above and beyond. The only area of improvement is the wait time to pick up my car when I arrived. Several people must have showed up at once. Minor issue, when the work and communication and dealing with the auto insurance was so good.
Joshua K.
Source: YELP
23/05/2016
We've had two more mishaps with our cars in the past 6 months, and in both cases G&D handled the repairs quickly, with excellent workmanship, and at a price that was more than fair. You can always trust Angela, Jonathan, JP, and the team!
Stephen W.
Source: YELP
28/02/2016
The bumper on my Jetta was recently hit and was left with a deep scratch and hole in my bumper. My entire bumper ended up needing to be replaced. This is my first time getting body work done on my car and I was not sure what to expect or what the experience would be like.
I am very happy with how my car looks, my bumper looks great. Angela, the owner, was very friendly and welcoming every time I saw her and made the entire process easy for me. I was well taken care of from beginning to end and appreciate Angela and her staff for the quality work and customer service.
Thank you, G&D Auto!
S J.
Source: YELP
21/12/2015
So glad I discovered G&D on Yelp! I was deciding between them and Carsmetics, but once I met Angela and was talking to her I knew she understood customer service.
Not only did she give me a competitive price for my bumper repair, but she gave me her honest opinion and didn't oversell me. She gave me a complimentary shuttle to the rental car place and I had my car done in 2.5 business days. My bumper looks brand new and my car feels new again.
Thanks Angela and team! Keep up the great customer service and work. I'll only referred my family and friends to G & D!
Jess Z.
Source: YELP
28/05/2016
Just needed a simple fix done on my car. I was told to bring it in this morning at 10 a.m. and it would take about an hour. Ended up taking less time, which is pretty rare for any type of shop having to do with automotive repairs/maintenance. Angela was very nice and invited me back, not just for possible future collision repairs, but basically anything I needed done on my car, including maintenance. I would highly recommend this shop.
Paul R.
Source: YELP
18/05/2016
Found this wonderful small business on Yelp. Angela did an amazing job and she is very warm and welcoming. They truly mean "here you are family!" I will definitely be recommending this shop to all my friends and family! Thank you for a fantastic experience.
Amoula B.
Source: YELP
14/06/2016
I was referred to G & D Auto by two friends and the second I walked into their shop, I was warmly welcomed by Angela. They were so trust worthy the way they handled the estimate and got my car in right away. It looks great and they all were wonderful to work with! Thank you so much for all the work you put into my Lexus. I will be sending you any clients I can. Thank you, thank you, thank you!!!
Juli
Juli H.
Source: YELP
21/04/2016
If you want someone honest, trustworthy and won't rip you off this is the place to go. Great customer service and works with your insurance for a no hassle deal. I went to 5 other collision body shops and this was the best estimate and had the best reviews. Couldn't be happier the way my car looks and wallet feels. Thank you 5 stars no brainer
Paul G.
Source: YELP
17/07/2016
Absolutely the best body shop in Southern California!! Angela and the rest of the staff are professional and courteous!! My young son and I were hit from behind and the other driver had the worst insurance company...Accord Insurance. I seriously do not know who ties the adjusters shoes for him every day..Angela at G and D took over for me dealing with the idiot at Accord as to save me the frustration. My car was perfect when the handed me back the keys and I am so very grateful to Angela and her (family) staff!!
Rachel D.
Source: YELP
11/11/2015
Angela and Jonathan treat you like family. I can't say enough good things about them. Came here for some work on my car and though I had issues with the part supplier, the team at G&D were very accommodating and made the best out of a bad situation.
Definitely will contact them first for any body work. Thanks Angela and Jonathan!
Sony N.
Source: YELP
23/09/2015
This place is great! I came in a few months back when my car was hit not once but twice in two months. They repaired the front right passenger side all the way to the back bumper. She gave me a quote right away and my insurance covered it no problem. Even the insurance company told me how nice Angela was! She's the sweetest and has a customer for life over here from now on!
Love ya Angela! I'm hoping I don't have to see y'all soon...but if I need to get any more work done...you know I'm coming to you!!
Sincerely, Candace
Magnum/Lexus
Candace D.
Source: YELP
06/05/2016
Friendly service, prompt repairs, good price. I got in a little fender bender and kicked my car, both left clearly visible dents and blemishes on the body of my car. I came in and Angela gave me a quote within a minute at a very reasonable price. Repairs took about 4 days. This will be my place for auto repairs for the foreseeable future.
Alec G.
Source: YELP
02/04/2016
The service is really good and I got help from Angela, who is a really nice person. And the work is done very well.
Emily Z.
Source: YELP
07/04/2016
I needed my car fixed after being hit in a parking lot. Had no idea where to start. A friend recommended this Establishment and I couldn't be happier. My car is back to looking awesome and I wasn't expecting them to clean and detail the inside but they did !!! I work a lot and don't have much time for upkeep on my car, so the extra they did for me on the inside made me an extremely happy customer. Angela is amazing and so are the guys doing the work!! I will definitely be referring anyone I come in contact with to Angela and her team !!! I can't say thank you enough.
karen o.
Source: YELP
14/02/2016
Nicely run family business. I damaged my car's driver door/front fender and came here for a quote. The pricing was good and the service was great. Within a week we got the car back and the workmanship was quality. Will definitely recommend to friends and family. Thanks Angela!
Sen S.
Source: YELP
23/10/2015
I am so happy with the service at G & D Auto!!! They gave me an estimate for repairs and it was HALF of what the dealer was going to charge me. And they spent the time to explain everything since it's a small shop. So I decided to give them a try, and when I picked up the car, it looked perfect. They did a great job with the repairs, and as promised, the bill was half what it would have been at the dealer!!!
I am definitely recommending G & D to everyone!!!
Mindy P.
Source: YELP
30/06/2015
I have had my car repaired here twice and my daughter has had hers repaired at least 4 times in the last year and a half! (Sad I know!)
Angela greets everyone with a smile! And treats you like family! This last time, my daughter tried to avoid a dead dog in the road and ran into the center divider. She ruined both tires, both rims and caused suspension damage to her BMW. Angela, fixed the car (well as much as the insurance would approve) we were not satisfied and fought with the insurance for several weeks to do what was needed to put the car back to pre accident condition. They wouldn't budge, so Angela took care of it herself with no charge.
She has always offered us rides and loaner cars, she has gone above and beyond. Having you return as a customer is important to G & D and they treat in a way that would make you WANT to come back. Their aren't many businesses like this any more and I am so glad I live near this one!
Thank you to Angela and the entire G&D team!
Susan M.
Source: YELP
03/10/2015
To Angela and all of the staff, wow! What a great place to work with! If you are having any issues with getting your car fixed take it to D&G!! Angela and her husband will take great care of you. The are friendly, fair and willing to help in all situations! We need more great family owned business like D&G!
Thanks Angela,
Patrick
Patrick C.
Source: YELP
01/06/2015
What a nightmare, so now on or about May 19th, 2015, GND had a "litigation attorney" send me a letter saying now I owe for $7,500 in storage fees for my vehicle, and threatening me with a lawsuit.
What a joke!
Yesterday, Angela is calling my family asking questions about me and crying saying that "why would I pick GND to cause problems!" Are you kidding? Then she continues to harass my family and making threats that she will have me "hurt" and have me "arrested".
HELLO ANGELA! Are you listening? STOP HARASSING ME AND MY FAMILY WITH YOUR DEFAMATORY STATEMENTS!
Looks like we may be heading for a great fight in court!
Either way refund my money.....
CJ L.
Source: YELP
13/05/2016
I cannot say enough good things about this place. If you ever need collision repair, please do yourself a favor and come here. I got a quote from some place in LA and they made me feel so bad about side scrapping another car. I felt awful when I left and the quote was devastating. I found G&D on Yelp because of their great reviews and came here. I was immediately was given a quote for one-third the quote the other people gave me and they reassured me fixing it was no problem. Turn around time was quick and the car looked as good as new. Hopefully I wont be in another accident but if I am I know Im in good hands when I take my car to G&D.
Alexis M.
Source: YELP
22/03/2016
I don't know how Angela does it! She goes like a whirlwind all day, and somehow everything gets done--and done well. The repairs are good, the service is fast, and it's almost fun to be there and watch Angela at work. If only the car didn't have to be damaged to visit!
MP
Maddy P.
Source: YELP
13/01/2016
You never wanna be in the position of having to have your car fixed.. But if you're ever in a pickle this is the place to take it! Angela and her family/crew has been taking care of my family and our cars for 15+ years or so. They do a great job like all the other reviews have stated. They are very personal and treat you like their family. It's very rare that people are passionate about their work and most rare of all treat you with fairness and compassion. When one needs in auto body shop or has to go without their vehicle it is very stressful to say the least. Angela takes your worries away and you can be rest assured your car will come back looking 100%. Thank you so much Angela for helping me and my family always. We appreciate your team. Hopefully we meet sooner than later and not on accident :-)
Jamilyn F.
Source: YELP
04/06/2016
You can trust this place. I'm restoring a classic car and I needed some medium level body work. They don't typically do restoration projects but Angela told me she would look at the car anyway. I got an estimate that day and left my car there. The work was high quality and the final bill was the exact same as the estimate. Also her estimate was almost half of what I had been quoted elsewhere. Customer as long as I'm in SoCal now and already passed her number along to some friends. You'll feel like family here. Also Angela knows cars and body work, just take her advice if she gives it.
Ryan G.
Source: YELP
16/06/2015
What a great place. Angela really makes you feel like one of the family and you know your car is in good hands. I've been coming to G & D for 15 years and I've never had another customer in the office who did not rave about them. If you ever need something done on your car don't hesitate to give Angela a call. Her customer service is the best I've seen and that makes a big difference when you're shaken up after an accident.
Alex T.
Source: YELP
04/02/2016
I needed some body work done on my Lexus RX350 just before Christmas (2015), and Angela and George and their outstanding team did a tremendous job for me. The vehicle looks like new! Angela, who runs the show, was considerate, communicative and extraordinarily accommodating. The price was very reasonable and the results were superb. And, to top it off, they completed the whole job and my Lexus was ready for me on Christmas Eve!
As a consumer, I had never enjoyed dealing with auto dealers, repair shops, and especially auto body shops. Well, I found one exception! Although I certainly don't intend to need G&D's help again, I know exactly where to go if any of my vehicles could use some body work. I've been telling everyone I know about G&D... and that includes anyone who is reading this review. So, NOW YOU KNOW!
Many thanks, Angela & George!
Bob C.
Source: YELP
09/05/2016
I had the best experience with G and D. I had damaged the rear bumper and needed it replaced. Angela was very straightforward and told me what exactly needed to be done. Her honesty and work ethic made me feel like family. With all said and done my car was completed in a timely manner. I will be coming back for any other car issues I have in the future. Thanks again!
angie k.
Source: YELP
06/10/2015
BEST EVER!! BEST!! Go straight to D&G, Angela, George, & fam are AMAZING!! Seriously, don't waste yr time & $$$ on dealers or other places. GO STRAIGHT TO D&G!!
Over 30 years of THE BEST customer service ANYwhere! They fix yr ride fast, it looks & runs great, & you leave happy & not broke! Wouldn't it be great if every business was run with this much care, expertise, & heart?! TEN STARS!! Women & young ppl, go straight to D&G, you will be sooo glad you did.
Thanks again, Angela, you rock, you *are*...THE BEST!! :D
Julie A.
Source: YELP
05/04/2016
5 stars again! Let me explain.. A few days ago, the passenger side door of my car started closing weird. It was like I had to slam the door to close it and I kept thinking I was gonna break the window or something. This is strange since no one ever sits on the passenger side, and I don't remember doing anything to my car that would have made it off balance. It's a 2003 mustang so I figured since its old, I might have an expensive problem on my hands. Wrong! I stopped by G & D on my way home from work, and Angela drove it back to have someone check it out. Ten minutes later, she's like "your window was rolled up way too tight, try to be careful when you roll it up before you close the door." And didn't charge me anything! Thank you Angela!! I know I have an old car, and tiny problems like this can happen. But knowing that G & D will always be honest with me and not charge me for silly things (most places would have charged me for a new door or something) I feel so relieved. I feel like family ; ) I wish more businesses treated their customers like Angela treats me!
Kelly M.
Source: YELP
20/05/2016
This review is long overdue. G & D is the place to go to if you are looking for friendly, courteous service. Our car came out brand new after some repairs it recently needed. Angela promised us prompt service, and she delivered. Kudos to the entire team at G&D for working together beautifully and providing such excellent workmanship. All noticeable as well as the less noticeable scratches and defects were seamlessly repaired. Thank you to each member at G&D. That's another instance to reaffirm our trust in you. Our family has been your customer since the late 90's and we don't intend to change that.
P T.
Source: YELP
01/05/2015
Highly recommend. Honest people good prices and great service. I shopped around and got three quotes. D&G had the best combination of price, service and attention to detail. We decided to keep my wife's 2001 Toyota Sequoia which runs great mechanically but needed to have some paint work done to keep it looking great. D&G was the auto beauty spa treatment. Car looks 10 years younger. See photo of the green Sequoia after the work was done. Angela and her family have run the business for years. People you can trust.
Mike A.
Source: YELP
18/05/2015
I feel so limited by this 5 star rating system! If possible, I would give G & D 100+ stars! Angela and the G & D family (they really do make you feel like family!) take customer service, client satisfaction and tailor-made detail to whole other level. Their attention to client's needs, friendly demeanor and impeccable work have kept me loyal for years now. I currently live in Los Angeles, yet I continue to drive (or have cars towed, even) down to G & D, for the experience is consistently pleasant and rewarding.
If you are looking for a top notch auto repair specialist, please do not hesitate going to G & D!!! LOVE THEM!!!
Lisa W.
Source: YELP
16/04/2015
I am so glad I ran into this place. :) Angela is really nice, sweet and helpful! Every time I walk into their lobby, I always see new flowers there, given to her by satisfied customers. There are "Thank You" cards plastered on her walls. :)
I had initially gotten an estimate from a different auto shop. They also added in the bumper because they said since my latch was broken, it constituted as a new bumper replacement, or something like that. I didn't like that because there was rarely any damage. So then i came to this place, due to the help of Yelpers and Angela quoted me at a cheaper price, (she told me i didnt need to replace the bumper, that she will just repair it) i also asked about other internal damages and it seemed like a fair price. This place, like many others were mentioning, did take a bit longer than some. But Angela did explain that they were super busy, and were even backed a bit. I totally understand because they seemed to have so many customers walking in and out. But they made sure everyone walked out happy. I loved seeing my car again, it was nice and clean =]
Pro:
*Cleaned outside
*Vacuumed inside
*Took care of my scratches (takin care free of charge)
*Painted Hood (without asking, looks brand new)
*Looks clean (on parts that they painted)
*Even took $20 bucks off =]
Con:
*Time it took
*I had to call a few times to get statuses
Overall, I would recommend, and I will definitely come by again.
Jay K.
Source: YELP
06/08/2015
Thank goodness for these wonderful people! G&D Auto Collision was able to fix a large dent in my fender and hood along with a beautiful new paint job!
The owners provide excellent service, top quality work, and fair prices. I love my car and wouldn't trust anyone but professionals. Angela and her staff provide peace of mind and confidence. They truly go above and beyond for their customers. My car has never looked better! I'm absolutely a customer for life :)
Chelsea C.
Source: YELP
28/12/2015
Took my Accord in to have several parts of the exterior repainted. I was prepared to have much more of the car painted, nearly the entire thing, but Angela explained that this was not necessary, that 50% of the car's finish could be saved. That saved me a good chunk of change. She really understands what it takes to create a loyal customer--she is very real and genuine, very attentive to the customer's needs, the price was very good, and, most importantly, the job they did on my car was terrific.
After my experience with G&D I had no problem referring my fiance's car to them, and as long as they're in business I'll be referring family and friends.
Mark B.
Source: YELP
08/05/2016
I am completely happy with G&D Auto, I recommend them to all of my friends, and I trust them 100% on being honest and on producing a beautifully repaired vehicle. I recently took my KIA Spectra to Angela at G&D after I was rear-ended in an auto accident. Angela worked with the auto insurance carrier, arranged a rental car for me, and had my trunk and bumper repaired and looking brand new within a week! I picked up my car which looked brand new! Over the last 15 years, whenever I need to have auto body work done - I always go to G&D! The Danchu family is an absolute pleasure to work with! They will exceed your expectations .
Stephanie C.
Source: YELP
23/01/2016
G & D and Angela are outstanding. Their customers stay customers, and it is because they are top notch people, performing very high quality work, at the best price available.
After visiting other shops including Caliber Collision and Gustafson Brothers, I was frustrated and overwhelmed. I then found G & D through Yelp!, and based on my experience, all of the feedback and reviews are TRUE.
Angela is honest, warm, patient, treats her customers like family, and goes above and beyond to ensure that when the job is done, her customers are happy. She has an entire wall of cards from happy customers and flowers in her office --- and after being a customer, I now understand why.
Thank you, Angela and Team! I am extremely grateful for your help and the work you performed. I will refer you to friends, family, and anyone in need of car repair!
Ryan W.
Source: YELP
29/09/2015
I have been coming to G&D Auto Collision for many years now for both personal and business vehicles. She has always given me fair prices, looks out for my best interests and provides quality repairs. Today, I am here getting a seat belt replaced and my muffler looked at. If her customers need a ride back to their office she will provide them with a lift.
Jeffrey H.
Source: YELP
18/08/2015
I thought they would be able to refit my bumper in s timely fashion. Don't waste your time here if you're busy. The sales guy working the counter treated me like shit. I make 200k a year and will never recommend anyone come here.
Brandon V.
Source: YELP
30/11/2015
Love everything I got from G&D. Workmanship is outstanding. Your money goes a long way here compare to other shops. But mostof all they treat their customers with respect. I will always bring my cars here in the future.
John C.
Source: YELP
28/11/2015
Angela and staff are trustworthy, friendly, transparent and sweet. Best autbody shop for honesty and integrity. My boyfriend came here based on the yelp reviews, then he referred me, and I'm telling everybody! You wont regret coming here, they are safe!
Tina B.
Source: YELP
05/04/2016
This business truly deserves 5 stars for excellent customer service, very honest & reasonable price, and their long standing great reputation. I have a company car that needed some repairs and my fleet company set me up with G&D. Estimate was arranged immediately & pricing was very reasonable. I had a rental car from Enterprise while my car was at G&D, and people at Enterprise were also speaking very highly of G&D.
Yk F.
Source: YELP
09/05/2014
*edit*----
I think in general this is a great place to go to get your car fixed. if you are on a tight schedule, then you may think twice b/c I think it's difficult for many auto body shops to have a firm date. That being said, I was disappointed that my car pick up date was pushed back however everything else went really smoothly.
The price point was average if not on the lower side and the service was great.
Like everyone has said, Angela is great if not the most knowledgeable, and seems in high demand. I would post "before and after" pics but seeing pictures of my crunched car makes me super sad, but they did do a perfect job of replacing it, good as new.
*original review*----
1. I was told to turn my car in in the morning, which I did. I never received a follow up call so I called them a day or two later inquiring about it--they didn't even know it was in the shop! Some form of miscommunication happened so they didn't know they had it hence did not start to work on it.
2. I had to call them every time. I'm not super neurotic, so it's not like I needed a daily update, but they never called me, I always had to call them. Also, they weren't sure if we had to do extra work on the car so it's like, I would like to know if there needs to be extra work done or not...
3. I was told it would be finished by Friday, I called on Friday morning because I hadn't received any call on Thursday and wasn't sure what was going to happen. Ugh, turns out it won't be ready until Saturday maybe not even til Monday. Disappointing.
I just felt like there was little following through and I had to keep calling them again and again, but I guess that's just how things are in general for most auto body shops?
Joy K.
Source: YELP
16/03/2015
I dropped my terribly damaged Lexus off here today. My car is my baby so I was relieved to speak with Angela. She made me feel that she was going to make sure that my body work would turn out great. I trust this shop. As I was there I noticed that they were working on several beautiful high end cars, and happy costumers were walking in and out as I waited. I have no doubt that I will be more than happy! I noticed a few people have posted that it took too long to get their car back, but with something this important, I'd actually feel better if they take their time and get the job done right. Some things are worth the wait. I am not a fan of rushed work. It's nice walking out of a body shop feeling that things are going to be handled. So far so good!!! Very good customer service.
Chris M.
Source: YELP
23/12/2014
I really wanted to give this shop 5 stars. They are a family run business and everyone I dealt with was very nice.
I'm only giving 3 stars because of false promise. During our consultation, G&D suggested they would touch up some minor blemishes/scratches/dings on my car while it was in for a separate repair. This was above and beyond and certainly unexpected. I was thrilled!
However, when I picked up my car, not a single ding that we specifically discussed was touched. I would have been more satisfied and all expectations would have been met had we simply not discussed the additional 'free' service. But making a promise of above and beyond service and then failing to deliver was like letting the air out of the balloon.
Beyond this, service was good, timely, and the price was significantly better than another local body shop.
Matt B.
Source: YELP
05/08/2015
How refreshing to be dealt with honestly! This place is run by the most friendly couple. I actually looked forward to picking up my car and I'm planning on returning soon for some body work.
Gillian L.
Source: YELP
03/01/2015
Great customer service, timely, and professional. No complaints here, my car looks great!
Olivia S.
Source: YELP
17/09/2015
I can't tell you how happy I am to have found this place! After being left with the aftermath of an accident that was not our fault, and getting quoted ridiculous numbers, I finally found this gem! Seriously Angela and J Paul were so great to work with. They got my car fixed up for me in 3 days and I couldn't be happier! They have my business from here on out. Thank you so much! Do yourself a favor and bring your car here for any work you need done.
Kelsey B.
Source: YELP
16/06/2015
I recently came to G an D to get some body work done on my 2007 Chevy Silverado and was pleased with the service they provided. Angela the owner is so friendly and nice. She is on top of the phone calls and her customer service. She not only took good care of my needs but she went out of her way to fix the rest of the little stuff that I didn't see we're wrong. Thank you so much for all your hard work and I will refer all my family and friends. Thanks
Rene A.
Source: YELP
08/09/2015
No one can compete with the 5 star customer service these guys offer. Angela (owner) and J-Paul are on top of their game from start to finish. They are genuine in trying to help their customers. They treat everyone like their own family. I dropped my car off and Angela had her daughter give me a ride home. Everyone was so nice and courteous that it reminded me of a small town in another world; not something you find often in Orange County. I am writing this review 1.5 years after my car was serviced. The front end of my 2013 car was destroyed ($14xxx worth of damage) and I haven't had a single issue. Quality service, quality work. 5 stars all the way!
Donny C.
Source: YELP
18/01/2015
3 months later, got hit in this car for the second time! My bumper had a small section of 7 or so shallow, long dents, but being a lease they had to go away. Brought my car back to G&D and they again did an awesome job smoothing out the dents, did a perfect color match, and even the clear coat texture seems to be similar. I'm happy with their work, price, and time it took for the second time around. Here's hoping there is no third time.
Brett E.
Source: YELP
22/12/2014
Owner, Angela, of G & D runs a tight ship. She is very knowledgeable and trustworthy and goes the extra mile, which is why I've come back more than once over the years as well as recommended others here. Also, the quote was very reasonable and less than another auto body shop. Finished job looked fantastic.
I'm more than happy to give my business to those with good work ethics and are honest. Kind of like when you find a trustworthy mechanic (or hair dresser for the women out there), you stick with them like white on rice! Thank you!
Di L.
Source: YELP
06/01/2016
Love this place and Angela's the best! Trust them 100% : )
Brett S.
Source: YELP
30/05/2015
After going through a nightmare with my insurance company and going through hoops and loops looking for a auto body repair shop, I finally found the gem of Orange County. I must have visited about 8 local shops before making my selection to go with G & D Auto. This was the best decision I have probably ever made in regards to my car. Angela has got to be one of the most experienced, sweetest, honest and caring people in the business and anyone that says anything bad about her must be lying. My car came here 5 days ago in really bad shape on a flat bed tow truck. Today I am picking it up and it looks better than the day I picked it up from the dealership when I bought it. Seriously I will post the pictures in this review. The whole experience was enjoyable, from working with Angela to picking up my car today which was detailed and looks brand new. If you are looking for the best of the best I would definitely recommend this shop. Trust me, bring your car to G & D if you need repairs.
Mervat F.
Source: YELP
24/09/2015
I love this place! I was in an accident on my way to college and my car was totaled. G & D was a life saver. Picked my car up and it looked brand new and the price was great. I will not go anywhere else. Plus, It's a family owned business. They treat you in a professional and kind manner. Thank you for all your help!
N A.
Source: YELP
14/08/2015
Always the best. Fast, honest and great work! Would highly recommend them for any auto work you need.
Hoag E.
Source: YELP
21/06/2015
A few weeks ago I was driving down the 5 fwy late at night, I ran over some sort of object 10 minutes before making it home. When i got home i discoverd the reason for the unpleasent noise my BMW was making. Turns out my entire bumper was caved in. I took the car too G&D Auto as I have dealt with them in the past. Angela the biggest sweetheart in the world, made sure that I was taken care of right away and dealt with my insurance for me. Now in less than 4 day's my car looks better than ever. Thank you Angela and the entire G&D staff.
Sandy M.
Source: YELP
14/04/2015
Unlike the other positive reviews, my experience was not as good as other body repair shops.
First, they informed me that the repair would take 3 days. "Guaranteed", they said. It took 6 days and the repairs were not significant. The tech told me that they didn't start on my car until the 4th day! "Why?", I asked. "Because we had other cars..." Well, then let me bring my car back when you have time and I do not incur higher rental charges. They get your car in and keep it so they get your repair.
Second, the repair was not completed and I had to return to make sure they finished the work.
Third, they informed me they repaired one side, when the estimate stated the other. I had to drive back and show them that their paperwork was contrary to their statements.
In conclusion, nice people, but shop around.
There are many other shops in Costa Mesa.
You can do better!
Tony T.
Source: YELP
24/06/2015
Words cannot express how awesome this body shop is. From the moment you walk into this shop you are greeted with a smile and superb customer service. The whole process dealing with Angela and family was outstanding. My car was hit on a side street in Orange County and I had it towed directly to G&D auto. The damage was severe and I didn't know what to expect after the repair, we'll I just picked up my car today and it actually looks and drives better than before the damage. It was delivered to me detailed and ready to go. I would give this place 10 stars if I could.
Stu M.
Source: YELP
21/08/2015
Angela & George Danclu (owners of G & D) are friendly, knowledgeable and completely honest. I am retired now but I have owned body shops in the past and consider myself a professional in regards to rating the collision industry! In my estimation G & D is the ONLY body shop to deal with when it comes to collision work on your family's cars.
"THEY DON'T MAKE EM ANY BETTER THAN ANGELA, GEORGE, JONATHON & THE REST OF THEIR EMPLOYEES"!!
Merle Frost
Merle F.
Source: YELP
14/02/2016
I have had repeated excellent experiences at G&D - Angela goes out of her way to make me feel comfortable. I have had different cars worked on for different things and have been happy each time. I am very happy withe their work and service. I recommend G&D to my family & friends and will definitely use them again if the need arises.
Helen T.
Source: YELP
07/10/2014
THIS PLACE IS BY FAR THE BEST AUTO SHOP I HAVE EVER BEEN TOO! I heard many of my friends sing praises of them and when my husband & my car was hit recently I knew exactly who I wanted to work on our car! Angela is the most hospitable and genuine owner and kept us informed and cared for through the entirety of the repair journey. Her and her family run this place the way auto repair should be, honest and careful!
I will be recommending them to everyone I cross paths with, couldn't be more satisfied!
Dani L.
Source: YELP
04/06/2015
Best body shop by far in O.C. Superior customer service and their knowledge is on point. Fixed my car right and I care about the quality of the work first. Great job guys especially Angela. Their family run business is a godsend.
Mark B.
Source: YELP
16/09/2014
My car was severely vandalized and my auto insurance suggested I go to another shop. I searched on yelp and was horrified to see the reviews, so after some searching, I found G&D Auto Collision and their reviews were at 5 stars.
You can't have 5 stars for shotty jobs and crappy customer service right?
So I convinced my auto insurance company to let me go to G&D instead AND I could not be any happier with my decision! I dropped my car off late on a Saturday and they had my car ready by Friday afternoon (so a little less than a week) which according to my auto insurance company is standard (if not quicker than other auto shops). I have a red car so I was worried that they would have trouble matching the paint. They didn't! Solid and clean work and my car even looks cleaner than it did before I brought it in.
Such an amazing family-owned business with Angela being at the forefront of excellent customer service and making me even feel like I was part of the family. I would highly recommend G&D Auto Collision Inc to anyone and everyone!
Erikamarie K.
Source: YELP
26/09/2013
I had two cars repaired here now. Both of my vehicles were repaired for about half the cost of what other places estimated. They repaired one for under the estimated cost. What other place would estimate the cost and then repair your car for less? If you can find one, I want to know about it.
If you're looking for a place that will get everything exactly perfect the first time and you're not on a tight budget, then look elsewhere but if you're like me and you want to get an excellent repair job at rock bottom prices then this is the place for you.
Angela, one of the owners, goes out of her way to make you happy. If there are any problems with the repair just bring it to Angela's attention and it will be fixed.
As with any repair shop, I'd recommend taking pictures of your entire car, inside and out, before the repairs, just so you have documented exactly what the vehicle looks like and what condition each part on the car is in.
This is a family owned and operated shop.
Garth R.
Source: YELP
25/06/2015
Took my vehicle in some time ago . Never had a chance to share my outcome . not only they met my expectations but they got the job done sooner than I expected. Good people that cares. Thank again guys !
Joe F.
Source: YELP
17/06/2015
Angela at G & D auto collision fixed my brand new Hyundai Genesis and made it brand new again!
She did what she said and that is saying a lot
I'm so grateful to have Angela, I was so worried about getting snaked by some charlatan out there but Angela and her crew treats people like family and looks out for them.
Much love and respect for business owners like Angela!
Jordan D.
Source: YELP
21/11/2015
Angela is the best! If you need any type of car repair, this is the place to go. She is honest, super knowledgable, and will get the job done. My family and I have taken our cars to her for years and would recommend G & D to anyone!
Kelsey S.
Source: YELP
14/11/2015
Want to be treated as if you make 200K and are greeted by a haughty chick in high heels like they do at a MBZ dealership? Then go there, don't come here. Want to be treated like you're a member of the family and they want the best for you? Then come to G & D. My son had some work done here and the quality of the work was excellent. The price was right for a young father. Because of his favorable experience I brought my car here. The estimate beat two other estimates. The finished product is perfect. Angela and her staff are warm, personable people. This is more than a body shop; it's home. They deserve a ten star rating.
Robert B.
Source: YELP
01/12/2015
Best Body shop one can ask for! First off the service that was done to my car was above and beyond expectations. It was not only fixed but completely cleaned and detailed inside and out. Being a student it is very difficult to find a place that is affordable and makes you feel very important. The customer service is wonderful and you always feel like you are their first priority. I will always continue to go here for any of my vehicle needs.
Ashely O.
Source: YELP
28/10/2015
Great place you can trust. I highly recommend this place. Angela is absolutely an angel. She is a wonderful lady running the place, hard working and honest.
S K.
Source: YELP
26/06/2014
I was referred to G & D Auto Collision after I got hit in a car accident. Being new to the area and feeling out of place I was hesitant to go anywhere, on top it I was tired of dealing with car insurance manipulating lingo.
Angela was SOOOO helpful, I felt totally taken care of, she arrage car rental and talked to the other parties insurance to get me the best repairs and an upgrade on the car rental.
Two and a half weeks later I picked up my car and she even fixed a little scratch I had on the other side of the car for free.
Im soo happy I was referred to G & D Auto Collision!.
I will come back to do oil change when the time comes.
Thank you Angela!!
I R.
Source: YELP
12/04/2014
Angela is a ROCK STAR!
This is the third time I have had the pleasure of taking one of my cars to her and I could not recommend G&D high enough!
I have a BMW 325 that has been there once, and this was the second time for my vintage BMW 2002. All three times has been due to a collision and each and every time we have not only gotten a great deal in regards to price, the workmanship has been beyond reproach.
Now...nobody is perfect, and painters make mistakes, but Angela inspects each and every car herself and if there is even the slightest flaw, she has it taken care of straight away without question.
You really get the feeling that you are the most important customer in her life and she goes above and beyond to ensure customer satisfaction. She's really fun to watch....hustling and bustling to get everybody taken care of and her bubbly personality is infectious!
I am very particular about my cars and am happy to write this review which is something that I very rarely do.
If you want good work at a fair prices by someone who you can trust.....then take your car to Angela. Nuff said.... :o)
Terry T.
Source: YELP
23/01/2015
Angela is awesome. She delivers honesty and has been in the business for many years i know a lot of people in this industry and she be the only one I would ever take my car to. it is a family owned business and their family rules. Thank you angela for everything. G&D rockzzzzzz
Micheal P.
Source: YELP
27/09/2015
Angela and her team are amazing! My car looks even better than before the accident. G&D certainly sets a high bar for family owned businesses. I recommend them with no hesitation.
Edgar C.
Source: YELP
20/06/2015
Angela is one of the sweetest individuals I know. My whole family take our cars and put it under her care, we know she will make sure to take REALLLYYYY good care of our da-to-day transportation. Angela is seriously an ANGEL!!! Every time I step into her place, not only am I greeted with a warm smile, but A HUGE HUG. She always goes WAYYYYYY out of her way to make her customers feel secure, she treats all her customers like FAMILY. About a week ago, I went over to pick up my car, it looked FLAWLESS, like the accident didn't even happen. Her daughter is just as much of a sweetheart as herself, it runs in her family. This is a family business, and they treat you like family. You'll never walk out of Angela's place with dissatisfaction. She makes sure she's covered all bases. If you're unhappy about something (which has NEVER happened to me) she will fix it for you, no questions asked. Angela is one of the sweetest, most loyal individuals I know. When my accident happened my insurance wanted me to turn to their partner (Caliber Collision) I said no way! Please take my car straight to Angela. If you have any issues, you KNOW you can rely on her for anything. She's extremely respectful of all your needs. YOU WILL NEVER REGRET GOING TO ANGELA!!! I'll never take my car to anyone else but her. She offers affordable prices for their services and extremely fair to all her customers. I've referred 5 people already to her, and they're in complete satisfaction from her service. She's obviously doing something right if she's been in business for 35+ years, right??
Michelle K.
Source: YELP
06/08/2015
I enjoyed meeting one of the owners--Angela, in this small family run business. Her hospitality and friendliness was truly appreciated, and one could even say is, exceptional. Also, my LEXUS RX bumper was repaired in a timely and professional manner and for a reasonable price. I am happy with this shop and I would recommend to anyone.
Brian S.
Source: YELP
02/09/2015
Angela is the best, just like everyone has reviewed on her and her shop. My car's bumper was hit lightly when parked in a shopping mall. I first took the car to the dealer's appointed body shop which quoted quite expensively. Then I looked up at yelp and found 2 shops. I chose G & D because so many people wrote great things about Angela, and also the shop is closer to my home. Sure enough, the initial quote was almost $200 less. When they first started the job, they realized that the bumper costed more than they quoted to me. However, Angela was so good in taking up the cost difference and did a superb repair job at the original price. She even gave a car wash and it looked brand new when I went to pick up. Thanks to Angela, be assured that I will come to you for all my car problems.
Ivy C.
Source: YELP
26/01/2015
5 stars!! I can't recommend this company enough! I found them on Google and from the moment I walked in the door they treated me like family..seriously! Angela and Jay Paul helped me with the process of filing an insurance claim and renting a car. Thy gave me a very fair price and did excellent quality work. When I picked up my car is was sparkling clean and felt brand new! This whole process of getting in an accident and getting my car fixed is usually the biggest headache & Angela helped make it as smooths as possible. I will absolutely be a repeat customer and I encourage anyone who stumbled upon my review to go with them!
Jeannie H.
Source: YELP
13/01/2015
I would rate this place 10 stars if I could. They fixed my car in 1 day, the price was super fair and the customer service was amazing! Not thinking twice before taking my car again there. They are absolutely awesome. I was very happy with my experience at G&D and highly recommend!
Carol M.
Source: YELP
31/10/2014
If you've been in an accident or just need a tune up on your car, this is the place to come! Angela and her staff are the most friendly and customer service oriented business I've come to rely on! Have a question or 10?! Pick up the phone! They know their business and they know it well! Some people just ramble off prices and expect that you know what they're talking about, G&D will go over any and all details before you sign on the dotted line! Bring your family to their family!
Crystalrose R.
Source: YELP
11/11/2014
G and D collision was very helpful and getting my Honda Odyssey van repaired. I had a huge dent on my driver side door, which was my main concern. They fixed my door and also three other dents on the vehicle. Angela and her family staff was very helpful and communicated well about the process. They made sure I was able to pick up my van at the agreed deadline. They also were very reasonable when it came to prices.
Dakota S.
Source: YELP
25/06/2015
If you need your car repaired this is the place to go! I wouldn't give much credence to the one negative post because the service at this place is unbelievable. Sure they are busy, but that is because they provide such awesome customer service. They went above and beyond anything I could have asked. They provided extra service free of charge - which you will not find elsewhere. Angela is a pleasure to deal with and made an experience I was dreading, actually enjoyable. It was very important that my husband's car was repaired on time and she made it completely painless and delivered the repair on time. I wouldn't go anywhere else.
T G.
Source: YELP
14/05/2015
Fantastic auto body repair! They are the most honest trustworthy shop around ! I have taken my 2003 Toyota Corolla there from everything from full body work due to accidents to general maintenance. Every single time the quotes are reasonable and they always get my car completed on time. Angela and her team give the best customer service ! I refer all my family and friends here.
Jasmine N.
Source: YELP
24/06/2013
Wow, Angela really made this a painless process. When you meet her, she comes across as a little wacky and scattered but she obviously hires some skilled mechanics.
My car suffered a boo boo and Angela made sure it was all good as new. She even fixed a bunch of things "as a bonus." The price was fair and the job was finished when she promised.
Highly recommend when your car needs some tlc.
Robin W.
Source: YELP
26/08/2013
I had an INCREDIBLE experience with G&D auto collision. Angela was extremely helpful in making sure the entire process was easy and ran smoothly. She stood as the middle man for me in my situation with the person who hit me and she made sure that I was always happy with her service. She called me for regular updates and simply just to check in with me.
She even gave me a $100 gift certificate for a nice dinner just BECAUSE! Now THAT is great customer service and attention to detail. She truly wants her customers to be happy and the entire family staff there was helpful and friendly.
Definitely recommend coming here next time you get yourself into a tough situation. Angela will make your car as good as new and make sure you're always happy.
Amy L.
Source: YELP
07/10/2013
Another stellar review.
I talked to Angela personally and it is obvious she cares about each and every client she knows them all by name! She has many long term clients and she was able to provide me a cheap rental car with Hertz which really helped since they pick you up and you can go on with your day. Repairs were a fraction of what other shops wanted and she listened to what I wanted done. Angela has been here for 27 years and works really hard to deliver. I will recommend friends and family! Angela thanks for fixing my 2013 Edge!
Sean M.
Source: YELP
30/10/2014
Great customer service. I've had 2 different cars repaired at g&d, and Angela is very friendly. She takes of the customers and that is why I returned again. I would recommend this shop to anyone. You won't be disappointed if you bring your car to g&d.
Junior Q.
Source: YELP
22/04/2015
G & D is the best! Angela is a true example of old fashioned great customer service. We have had them do everything from replacing an entire engine, new brakes, changing oil and lightbulbs. Their pricing is extremely reasonable and totally worth it. GO TO G & D!!! They are seriously the best around.
Lisa R.
Source: YELP
07/04/2014
I was in LA for a short while and unfortunately had a collision; luckily not severe. I did not know anyone in the area and relied on Yelp to find someone. I chose G&D because of the quality and number of reviews and it turned out to be a great choice.
Everyone I met and talked to was very professional and the quality of the work was totally sound. But more important for me was that they worked to get the repairs done expeditiously because I needed the car (SUV) to get my gear back to the Bay Area. I was very grateful for the efforts they made to keep their commitment on the schedule. I would highly recommend the company.
The bad part was leaving the shop getting picking up my stuff, then onto I5 and hitting a 4 plus hour jam heading up to the grapevine!
Calum C.
Source: YELP
23/10/2013
Well, what can I say about this GREAT place!!! Wish I could give more than 5 stars. We have been taking our various cars to G and D for many years now, and they are simply the most honest, kindest and accomodating people around! Angela and her hubby and daughter and son in law treat you like family and are so very fair in price and do a great job, and do minor repairs as well as body work. It is so nice to know that if we ever need work done, we can trust them for our cars. Thanks so much, G and D, for your many years of service to our family!! Wish all businesses were run like this one. See you again soon, hopefully not too soon, though. Thanks again!
Sincerely, Lynne
Lynne F.
Source: YELP
27/04/2014
I bought a 2005 Black Prius with a fair amount of damage on the passenger side door panel and the surrounding panels. I was a bit concerned that maybe I had paid too much for the car when I received a quote from one autobody shop. I then thought I would get a second opinion from another shop, but when I took my car in to the other shop for an autobody repair estimate, they told me that they are more of general auto repair service, but instead gave me a strong recommendation to go to G & D Auto Collision. So I decided to give G & D a try but truly was not expecting a much better quote. I did look them up on Yelp and found that the reviews were very good and they came highly recommended, so that was good to know.
After waiting for Angela at G & D to finish up with another customer (who by the way looked very satisfied), Angela came over and introduced herself and her company. She explained to me that G & D was a family owned business, and I really enjoyed getting to know their history. I explained my situation and ended up getting a quote from G & D. Angela personally went over the quote and the car in detail with me. I could tell right off the bat that she and G & D had integrity and really cared. The quote was more than reasonable, and I decided I would move forward with the work.
The car was ready when Angela promised. However, Angela asked me if she could keep the car one more day to do a bit of extra work. I said that would be great and I was amazed at the end result when I picked up the car. It is only a 2005 Black Prius but G & D/Angela treated the car as if it was a brand new luxury car. She took care of everything we agreed and more, while going out of her way to make my first experience with G & D a wonderful one. I was quite impressed and really felt good about all aspects of their service. I would highly highly recommend G & D, and plan to take all of my autobody work to Angela and the G & D family going forward. Thank you Angela and G & D!
Mark B.
Source: YELP
18/02/2013
W side of Placentia S of Victoria
I simply cannot push this Auto Place enough...Honestly and unquestionably this is probably my favorite retail/service location anywhere. I will never forget Angela's warmth, charm, quality...AND Great Prices!
I found G & D by accident. After my vehicle was struck I was referred to her for the repairs...and it was almost as if Serindipity had brought me here because after the kind, expedient, and efficient repairs as well as seeing the bill breakdown and her very fair prices I ended up continuing to come here a couple more times for my vehicle's needs.
Before her I already had a regular mechanic in Lakewood for years and I would have no problem driving to him even once I had moved to Orange County, but alas he had purchased a new spot and raised his service prices so high that I was sort of forced to seek the competition. After countless attempts to find quality and value enter Angela and G & D Auto!
Angela's warmth, charm, prices, and attention to detail (she had my car washed every time mind you) is what keeps me coming back here. This family owned and run business is most definitely worth your time and duckets.
I had called her recently after not speaking to G & D for almost 2 years (long story that has absolutely nothing to do with them I assure you) and she totally remembered me and was looking forward to me coming in again. I also look forward to coming in and you will too!
If there is an issue of any sort, which more often than not there will not be then just inform her and she will have the concern fixed in an expedient fashion with kindness and professionalism.
Chad A.
Source: YELP
22/04/2013
I have brought my truck to G & D three times in the last couple of years. I was referred to them by my neighbor. Angela and Georgeta are so sweet and you can tell how much pride they have in taking care of their customers.
My truck has always been repaired to my satisfaction, actually exceeding my expectations. And it is always clean when I pick it up! I won't go anywhere else but here!
I HIGHLY recommend G&D.
Miranda M.
Source: YELP
12/07/2014
This place is FANTASTIC. My side mirror was pretty badly scuffed and the glass was broken. I went to 3 places. I got 3 estimates: $425, 280, and $100 lol. I told Angela and she took my car in the shop and did it for FREE (buffed out the mirror and it looked fantastic). Just had to pay for the mirror which was about $30 total. She was great. Great business! Thank you so much
Steven W.
Source: YELP
05/06/2013
I cannot rave enough about G&D, my sister and I took our van here- they're the best & most trustworthy shop in the area.
We will definitely be back!
L B.
Source: YELP
04/05/2014
I have been a repeat customer of G&D over the years (2 BMWs). I think I initially came here through an insurance recommendation, but I don't recall exactly.
What I love most about G&D is that it is a family run small business that does excellent work. Angela, the mom, is cheerful and attentive and really has her customer's interest in mind. She makes you feel like one of her kids :) And the price is always more competitive than other body shops of the same calibers.
Although it is alway annoying to have body work done on cars, Angela and G&D make it a little less painful.
Becky H.
Source: YELP
01/07/2013
I don't t typically write reviews but last year when my brand new baby was hit at a valet location in LA I was devastated. The driver had hit my car on the passenger front bumper and pushed the rear driver side of my car into the back wall. How this happened I'm still uncertain. What appeared to be strictly cosmetic ended up being a $3k job later. LUCKILY enough, the honest person left his information with the valet attendant and I was able to contact his insurance company. I searched Yelp and found that G&D Auto had good reviews so I took my car to get an estimate. Angela was great to work with... She had my best interests in mind and was able to negotiate with the insurance company to have my front and rear bumpers completely replaced.
I noticed that after I had my car worked on, it sounded "louder" when I would accelerate on on-ramps, etc. I took my car both to G&D and my dealer and both expressed that it was the car and the engine that was loud. I knew my car sounded different but was convinced that after 2 weeks, I had forgotten what she sounded like.
Flash back to present day and I took my car in for a routine oil change. The dealer notified me that an air duct was missing from my car.. Which to me seems like a huge oversight from both G&D Auto and my dealer since no one picked up on this earlier. It is an inexpensive part, but it seems like it was removed and no one remembered to put it back in.
After speaking with the dealer, I contacted G&D and brought my car into Angela right away. She expressed that she knew it was not her wrongdoing but that she would order the part and have it installed at no cost to me. Obviously this was greatly appreciated and I was grateful that Angela expressed that my long-term business was more important to her than a $50 part.
After getting my car back, there is no longer any noise with acceleration and I am certain that the part was accidentally removed and not reinstalled by G&D last year. However, I appreciate Angela's integrity and willingness to work with me.. Whether or not she believed that the part was removed by her mechanics.
As a woman with my own car, I understand that it is often intimidating to take my car into a shop... However working with Angela was very easy and I never felt uncomfortable. Despite the "hiccup" with my car, I am happy to recommend G&D Auto.
Jessica W.
Source: YELP
19/04/2013
I cannot get over how wonderful this shop is. at first, I was very hesitant to go to a new place, despite my boss' GLOWING recommendation because I am foolish and am afraid of change.
THIS IS MY GO-TO PLACE! Angela is a warm person! The moment you meet her, you will SEE it! Her whole family actually exudes this feeling of sunshine. They are all courteous, polite, and driven people! They always manage to make me feel welcome, comfortable, and well taken care of, despite doing the same for 3 - 5 other customers in the room.
The customer service is beyond phenomenal. I cannot recommend this place enough! You will not be disappointed as soon as you meet Angela and her family/crew. She is a woman who knows how to do things, and get it done perfectly. The first time.
I had an accident, and it was my fault. We decided to pay out of pocket. The person that I hit went to get an estimate done, and to replace his car's panel and it was a very high amount despite the "friends and family" discount..
Angela beat his pricing, and even actually had better suggestions as to how to fix it for an even better deal!
She set the guy up with a rental car at a great rate, and we went off on our way!
She did an amazing job on both of our cars! My car also needed more work than what she quoted me for, but she did it for free out of the kindness of her heart! I was just so touched because you could tell she really cared about me and all her customers.... My car looked like it was just driven off the lot too! How can you beat that?
I love love love this shop, and it is my #1 recommendation!
Christine T.
Source: YELP
17/06/2013
Sadly, my family seems to need car service at least once or twice a year. Dings, fender benders, parking lot accidents, minor mechanical and electrical fixes....you know how it goes.
Happily G&D is always there for us, especially Georgette! We have been taking our vehicles to G&D for the past 12 years always with perfect service, stellar quality work and fair pricing.
There was one incident where the paint color didn't match just right and they repainted the whole bumper - no charge, and had it ready the next day. No one is perfect, but these guys do their best every single time.
We can not refer enough people to G&D! Friends, family, co-workers, neighbors...everybody!
Angela and Georgette will take good care of you and treat you like family. We have family that drive from San Diego just to bring their cars here - it's that good.
Matt K.
Source: YELP
12/04/2014
Angela is amazing! It was my first time having my car repaired from a collision accident and I did not know anything. She has been there every step of the way with talking to insurance companies and renting a car. She knows her stuff. I just dropped my car and about a week, it was like brand new! She even repaired it under the estimated cost! I fully recommend them! :D
Edward V.
Source: YELP
15/08/2013
I usually have an auto repair that needs to be done once every two years. I have been going to high end companies and paying double the price I just paid with G & D Auto Collision. The Owners are friendly and they know this business. They have responable prices and the work is amazing! I plan to only use them in the future.
Thanks!! Angela!
Renee C.
Source: YELP
08/08/2015
just picked up my husband's truck. didn't need body work, but the mechanical work (shocks, u joint replacement) was excellent! the truck runs like new again. thank you Angela and George! so glad we have someone like you to rely on.
Er D.
Source: YELP
26/11/2014
If ever you need body work done to your auto, this place is where you need to get it done. I came here for some paint work and it was the easiest and most pleasant experience I've ever had at a car shop. Just an honest, family owned business that aims to make the customer happy. I'll be coming here for life.
Steven S.
Source: YELP
23/12/2014
The folks at G & D are outstanding. They repaired and painted a section of my 2001 Porsche. The paint matched perfectly and the surface was smooth. I was simply amazed by the result. The car was in the shop for only 3 days and the price was very reasonable.
Steve L.
Source: YELP
23/04/2014
G & D Auto Collision is the ONLY body shop I recommend to my friends and family. For half the price of other shops, Angela and her team did a beautiful paint job on my '98 BMW z3. I always feel like my car is in good hands when I leave it at G & D, I would advise anyone shopping around for a body shop to at least go in for an estimate, Angela is honest and meticulous, you won't regret it!
Katie M.
Source: YELP
22/11/2013
I was recommended to G&D by our nanny a year ago and took my previous car in and received great service and price. Couple of weeks ago, after shopping around, I took my current car to get its bumper replaced because of an accident, and once again received great service and pricing. What a relief to say I'm going to be a life customer and don't need to shop around anymore. Angela and her staff really go above and beyond the requirements, and treat you with respect and care. Thank you G&D!!!!!!
Kam E.
Source: YELP
13/07/2012
Hubby accidentally scratched his front bumper while turning into the garage one day, so we went on Yelp to find a trusty auto repair shop.
This came up on Yelp and had nothing but 5 star reviews. We took the car in later that week and handed it to the famous "Angela." We read so many glowing reviews about her that we thought we were in good hands, but boy, were we in for a surprise.
When we picked up the car, we noticed a lot of flaws (ie: running paint, missing paint, misaligned bumper, missed paint, and etc). Hubby pointed it out to Angela and she quickly dismissed our complaints and concerns.
G&D definitely did not live up to it's 5 star reviews on Yelp. How terribly disappointing that this had happened. Not only did we spend $xxxx for the repairs here, but we spent another $xxxx to have it repaired at another shop to fix the original scratch and all of Angela's mistakes at G&D.
How terribly disappointing and costly it was. Shame on you G&D!
Julie N.
Source: YELP
11/01/2015
I have never written a review for anything before this one, but I just wanted to share how amazing my experience was with Angela and G & D. Not only are they all extremely friendly and welcoming, but their work is professional and flawless. I would definitely recommend them to anyone! Go here and you won't regret it :)
Kelly S.
Source: YELP
15/07/2012
Never had such a great experience with an auto body shop before as I did here. I went to the famous Angela and she did nothing but great things for my car!
I was in a hit and run accident, my front bumper was damaged, I was referred to this place from my boyfriend who had just also been there.
Not only did she fix my bumper but she did a few extra things that made me very happy! I could not be happier with the service, she really does treat her customer as if we were her family! I would recommend this place to any of my friends and family! I am never going anywhere else!
Thank you Angela for all you did for me!! You have a great motto for your company and your above and beyond customer service goes a long way!
Greatly recommend this place!
Adriana S.
Source: YELP
25/08/2013
This review is just for the estimate visit I had. Let me just start with this...I have never had such great service at an auto place in my entire life. This was certainly a first. Angela, the owner made the entire estimate process a cake walk. She was so kind and wonderful it was hard not get sucked in. She really knew what she was talking about and wanted as much as possible to help you out. She knew I was going to have a hard time paying the damages, and tried shaving off as much as she could. If I ever get my bumper done I would certainly come back here!! Thanks Angela, you're the best1
Gem H.
Source: YELP
26/03/2014
I can't believe I have lived so close to this place for years and never went before! This was my second time taking my car was hit by someone parked outside my house. Angela is the best! She will take care of you and your car! The first time I took my car to her it took forever and a day to get the parts. They were coming from Germany and explained she didn't control over shipping times. However, she put me in a rental for the extra days I had to wait on her dime! She explained she didn't want me leaving with a bad experience and wanted to gain a customer for life. She has and that is why I took my car in this second time. No parts needed so the car was completed to perfection, on time and not a penny over what she quoted me. Thanks Angela and your team for taking care of my car!
Mario D.
Source: YELP
09/03/2012
showed up today at G&D after being turned away twice from other shops... I was very pressed for time and very upset about my cars situation.. I was minutes away from a total melt down.. Angela must have sensed my desperation and took my car in.. All though her large shop was at full capacity and could have easily said call me tomarrow, she didnt... I am so very grateful and delighted to have met Angela and her family who all run the shop.. Thank you so much for helping me
Rudy
Rodolfo G.
Source: YELP
05/12/2013
Angela is the nicest person ever. I took my car in for a hood repair and she was very honest and transparent about the work that needed to be done. The price was very fair and they did it in 2 days! Crazy fast. The also cleaned the car inside and out. They are very friendly and just good people. When I went to pick up the car, I found a small issue but they fixed it right away with no questions or issues. I would HIGHLY recommend this shop. As a car enthusiast and someone who really takes pride in a perfect car, this is the best mix of good work, good prices, and good people. A+++
Jeff M.
Source: YELP
27/01/2013
A long due review, sorry about the delay Angela!
The staff here did a wonderful car fixing my truck when I got rear ended by some jerk. They not only fixed the damage but went the extra mile and repaired some pre existing damage and redid the paint in some spots where I got keyed using the money they got from the insurance. It really goes to show that they are working FOR YOU, and they do a good job of it. I would recommend this place to my friends.
Joe V.
Source: YELP
21/08/2013
My family, friends, and I would never go anywhere else. Highest quality work and they will help you work with insurance companies.
Michael C.
Source: YELP
13/12/2012
I've had 3 cars fixed here along with the rest of my families cars too! The Martin family will forever bring our cars here. They are honest, helpful, priced right and they even call the rental car company to pick you up. Thanks Angela for all you do and the rest of your employees for doing such a fabulous job! The Martin family
Stacey M.
Source: YELP
07/04/2013
They've done two jobs for me, and each time they have been fantastic with customer service and perfect in their work.
Angela knows her stuff, and most importantly you can trust them. Yes, I said trust an auto body shop.
Highly recommend them.
Sean H.
Source: YELP
02/04/2013
I came to G & D with a crushed front end of my car. I rear ended someone, and because I only have liability insurance, had to cover the financial part of the repair. Not only did Angella help me find cost appropriate parts, but it was done in a timely matter. I went to pick up my car a week later and it looks amazing. I have been recommending people to G & D ever since because i thoroughly enjoyed my experience there. You guys rock!
Bradley F.
Source: YELP
18/07/2011
My boyfriend referred me to G + D Auto Collision to get some repair work done on my car. I had been in an accident and needed a new front bumper and headlight. Not only did Angela and her super friendly and and accommodating staff fix my accident repairs to look like new again, they graciously offered to fix a large scratch from where my car had previously been keyed, and a puncture on my back bumper FREE OF CHARGE! When i arrived to pick up my car, the mechanic who fixed my car informed me the damage done to my front end had also damaged the AC, so they fixed that as well!!! All this extra work was NOT covered by AAA, the insurance of the guy who hit me. Angela and everyone else at G+D Auto Collision is professional, customer-service minded and 100% honest!!!!! Do yourself a favor and don't go anywhere else! Thank you I WILL be back and tell everyone I know about your business!!!!!
Customer for life!
Amy S.
Source: YELP
26/03/2013
Hands down THE place to go if you need ANY car work done!! Angela is truly an angel & will do anything & everything to make sure her customers are completely satisfied:)! A true one-of-a-kind business, run by a very caring family! THX G&D:)
Janelle C.
Source: YELP
17/06/2013
This IS as good as it gets! My daughter backed up our Nissan Pathfinder into a fire hydrant...and badly dented the rear cargo door. The worst part was the door would not open. My auto mechanic suggested I go to G & D and ask for Angela. So I did.
Angela and G & D exceeded my expectations. Angela was an absolute gem...she exemplifies the very best in customer relations and service. Her pricing was fair and extremely reasonable. And best of all, the damage was expertly repaired.
Thank you Angela...and thank you G & D Auto Collision!
Stewart S.
Source: YELP
20/09/2012
I was referred to G & D by a friend. I was involved in a hit and run. The damage was to my headlight, headlight mounting frame and bumper. I went in for a estimate and and got the most reasonable amount. And trust me I shopped around. I took my car in on a Saturday and Angela helped me with a rental at a very affordable price. I had my car back Wednesday evening. They hold true to the family owned business. I never once felt like I was being taken advantage of or that they were trying to work me over. I was very impressed with my car, it looked brand new and they even washed my car. I finally have a place that I like and trust when it comes to fixing my car. I will definitely, recommend my friends and family to G & D. Thanks to Angela and her family, for making me feel so comfortable, you have a happy customer.
Stephanie B.
Source: YELP
28/06/2013
LOVE THIS PLACE! When I got my Mitsubishi Eclipse back I was shocked. I usually had friends of friends touch my car and the outcome was just a grade B- because It was great, just not perfect. AT G AND D AUTO I GRADE THEM AN A+!!! I was shocked, my car was perfect. And then I crashed it again and now their fixing the other side. lol at least it's going to match now! Hospitality is amazing. Once you go in you will never want to leave- even the prices are perfect!! they washed my car too!!
Kristal S.
Source: YELP
30/07/2010
I absolutely love G&D Auto Collision. I took my '91 Jeep Cherokee there after getting slammed in my driver's side. The work took longer than my insurance would pay for a rental car, so the owners lent me one of their own cars for 2 days while G&D finished the repairs. Sure, I was a customer, but they didn't know me at all and yet they trusted me with one of their own, private vehicles - so kind.
They are a family-owned business and they are the kindest, most honest people you could ask for. They do fantastic body work, too! My Jeep looked awesome when they were done. They also came across some mechanical issues while repairing my Jeep and referred me to Harbor Automotive Service to get it diagnosed. Though it would have cost ME $75 for the time spent to diagnose the issue, THEY DIDN'T CHARGE ME A PENNY OF IT! Seriously, that just doesn't happen now days! (Harbor Automotive is awesome, too, and is now the only mechanic I go to.)
And to top it all off, I had to take another vehicle in for some minor body repair and G&D gave me a 10% discount (off of their already reasonable prices) because I was a returning customer. Great people, great service - awesome!
M F.
Source: YELP
26/03/2013
Fortunately I had little need for auto repairs. Also fortunately, the few times I had the need I went to G&D Auto Collision due to friends' recommendations. I must say that I was more than satisfied with the quality of the repairs and the openes of the communication. They carefully inspected the cars, handled the insurance claims start to finish, even negotiated on my behalf with the Shipping company which damaged one of my vechicle during transport to assure that they pay fully for all damages.
The repairs were done really well, very quickly and Angela personally assisted me for the pick-up inspection, explaining everything that was done and making sure I was totally satisfied.
One more thing which speaks volumes about this shop is that I once forgot a laptop computer in the car when it was left for service. During the regular inspection that Angela performs personally when a car is left for repairs, they found the laptop, placed it in the front office and Angela called me to let me know that it was there and ready for pick-up wheneven I needed.
Note. I saw a commend posted on Yelp from a lady and I must ay that she must either be mentally disturbed or after some hidden motives. Just from cusiosity I checked that lady's history and by far most of her posts were negative scants. That settled it for me, but I don't understand why Yelp allows such people to continue posting.
Sorin D.
Source: YELP
26/03/2013
Best body shop we could ever find. We had an accident while visiting California and they were fantastic.
They took care of everything fast and for a great price. I wish I had someone like them back home.
They are a family business and made me feel like one of the family.
Scptimiu L.
Source: YELP
08/04/2010
I had just moved to the O.C. when a kid with a shiny new license tried to beat the light. WHAM! And suddenly, I needed a body shop. Of course, I headed immediately to Yelp. Made a few calls. And another body shop who was too booked pointed me to G&D. "Call Angela. She'll take good care of you."
Best advice I've ever received! So, I pass it on to you. "Call Angela." How many auto collision shops do you know with a giant wall full of thank-you cards and notes? Angela has owned and run G&D for 25 years. She treats you like family from the moment you walk in the door. And I just got my car back - in way better shape than it was in BEFORE the accident!
Angela also has some sort of magic touch with insurance adjusters... she gets what you need from them. And centrally located in Costa Mesa off the 55. Have your car towed to G&D and your life (and car) is about to get a whole lot better.
So, 5 stars is nowhere near enough for G&D Auto Collision. This is one of those rare businesses that combines excellence in its work and excellence in its customer service. And you really haven't lived until you've been given a ride on Angela's red golf cart!
Steve R.
Source: YELP
18/02/2012
This place is five star in every catagory. Angela is the best she will fight for u so u get the most from ur insurance. I would never have a car repaired anywhere else. Come here and you are in good hands
Michael T.
Source: YELP
15/02/2013
If it were possible to rate a business with 10 stars, I wouldn't hesitate to give G & D that rating.
A short time after purchasing what I thought was a certified previously-owned car from a dealership, the gasket around the front windshield came loose and deteriorated quickly. Harbor Automotive showed me that not only was the windshield not the original, but the installation of the replacement was so poor that careless scratches behind the gasket had already rusted. He recommended G & D for the repair, and after receiving a quote from Carsmetics (who had done work for my family 3 times in the past), I decided to give Angela at G & D a try. After all, her estimate was HALF of the others I received.
With cards and letters of thanks lining her waiting room, her family business reminded me of the business my mom and dad used to run -- the kind of business that is hard to find anymore with all of the "chain" stores pushing out the independants. They are not only reasonable, but they are careful (managed to get my windshield out and back in without my having the additional cost of a replacement), helpful, polite, and go the extra mile beyond what they contracted to do. The entire family seems to value integrity above all else, and that is not only rare but refreshing these days.
I cannot recommend them highly enough. Give them your business, and you will not only have the best service around, but you will also be contributing to the importance of keeping small businesses alive and thriving. Great job, Angela!
Sheri F.
Sheri F.
Source: YELP
04/01/2014
Very happy with G&D. They did a great job repairing my damaged bumper at a very reasonable price. Angela was very professional. I was impressed that my car was spotless when I picked it up. Would recommend G&D to all my friends and clients. They get an A+!
Blain S.
Source: YELP
04/01/2012
Once again...exceptional service!
Taylor L.
Source: YELP
09/08/2011
They have the best service that I've experienced at literally any business I've been to in Orange County. We came to a price far less than my insurance quote, they did outstanding work and made everything look brand new, gave me rides to and from rental cars, and stayed a few minutes late so I could pick up my car in the evening. They take care of the customer so well. Definitely secured any future business from me.
Josh H.
Source: YELP
14/08/2013
This is my 4th auto body work done by G&D. And again, great job by Angela and her crew. For this latest job, I was sent by the other guy's insurance company to another auto body place for an estimate. I went but I did not feel right about having them fix my van (I took my van in on a Saturday at 8 am and they tell me it will be fixed by Monday. Odd, since the shop closes at noon and they're closed on Sundays. What kind of repair would that be?). Angela knows how to deal with insurance companies. Don't let them talk you into using their "preferred" shop. You have the right to choose your own shop and the insurance company should pay for the car rental required. I know that Angela will fix my car correctly. Her rates are lower than the rest and they are a trustworthy operation (small family-owned).
Sandie J.
Source: YELP
13/10/2012
Huge disappointment. DO NOT TAKE YOUR CAR HERE! I felt taken advantage of because i was a girl and don't know much about cars. First off it took longer than they told me it would. Then after getting it back I could tell it looked a little sloppy. The paint was chipped and peeling as if they put the parts on when it was still to fresh. THen my boyfriend ended up pointing out a few things that didnt look right and a missing cap under the windshield. I took it back, Angela apologized and agreed with me. She said she would take care of it, but when i picked it back up it was as if they didnt do anything at all. Ended up taking it back a total of 4 times because the job was done so terribly and other things kept coming up. I am definitely not satisfied with their service and thanks to them parts of my radio is not fixed and my transmission does not sound right. they try to justify themselves by telling me one thing and then another. Employees have a lack of communication, and im sorry if a customer is not satisfied and gets upset, that does not mean they should start yelling and arguing back ESPECIALLY WHEN ITS THEIR FAULT! wish i never took my car here and everyone else should consider a different auto shop. Thanks for the crappy service G & D
-a very unhappy customer
Kauri P.
Source: YELP
07/01/2011
Topnotch, Great job on fixing the rear of my gf's 98 nissan 200SX. Thank you Angela, I have never felt so welcome in an auto shop before. Their family run business really does take care of you. When you walk in the office there is a wall dedicated by customers full of letters and cards of Thank Yous for the work and service G&D did. Angela makes sure all the arrangements for u r taken care of including super fast rental service who pick u up on the spot literally in 10 mins. They also do an excellent job of handling paperwork. I would definitely comeback to this place just hoping i don't need to. Angela also fixed something extra for free, sort of an Xmas gift!
Eric C.
Source: YELP
18/07/2012
Twice I have needed an auto body shop that would be trustworthy and honest. Both times I used G & D twice and each time they beat the previous estimates. On my first need for service I was skeptical because I didn't understand how they could beat the original estimate by more than half and not compromise quality. I took a chance and was pleasantly surprised. The second time I needed to use them I took it to another shop closer to home in Tustin (just for giggles) to see what the difference would be. Again, I was pleasantly surprised.
It is always smart to get more than one estimate, but I would never hesitate to come back to Angela and her family for help. They honestly want our business and will do what it takes to get the job done to the customers satisfaction. This is why it is important to support locally run small businesses.
John W.
Source: YELP
01/02/2011
I found G & D through Yelp and boy am I glad I did. As all the reviewers before me have stated, there's something special about this place and her name is Angela. I called to ask what hours they were open and told them I was going straight over there for a quote. Angela saw me pull up and immediately came out to show me where to park and shook my hand like an old friend. I'm in the customer service business myself so I know what it looks like. They gave me a fantastic price - I had gotten two other quotes and G & D beat them hands down. My car was finished in one day and the work was impeccable. Thanks Angela! I hope I won't need you again too soon but I'll be back when I do!
Melissa W.
Source: YELP
07/12/2011
Awesome service! Angela was soooo sweet. Fixed my car for a couple hundos cheaper then I got quoted any where else.
Also, while my car was in the shop someone hit my GF's car at a gas station. Because of the great service I was getting I had them fix her car too. They helped her deal with the other guys insurance(AAA were being D*cks about paying for the repairs). Angela even fixed a spot where her car had been keyed and a small hole in her bumper for free!
Definitely taking all my auto collision repairs to G&D for life!!!
Andrew M.
Source: YELP
06/09/2012
I just picked up my car from having some more cosmetic work done and it looks AWESOME! Not only do the body and paint look great up close and in direct sunlight, but they got my car SO CLEAN before I picked it up. Seriously, I had grime on my steering wheel that hadn't been completely removed during several hand washes, and they did it. Car looks great, inside and out. Their customer service is par none. I did end up going three times expecting the car to be ready and twice it wasn't, but Angela is such a problem solver and values each customer so much, that she just problem solved and got it done. She hooked me up with a rental car so that I wasn't inconvenienced. Per usual, I got into my car and wasn't able to reach the pedals (I'm short and this was fixed with the push of a button), but that and the length of time it took are my only complaints. Well worth it for the outstanding customer care and quality work that they do. G and D remains my go-to body shop.
Dana R.
Source: YELP
26/02/2013
I had received a recommendation for G&D from my roommate. She had been here before and talked about how great their body work skills were. I've just moved here and wasn't sure where to go after I had gotten into a fight with a post in a parking garage at work. I was so bummed and just wanted this taken care of. First, I went to a well known auto body shop and they quoted me a price of $875. Now I know paint is expensive but the dent was such a small area I wasn't ready to cough up $900 to fix this. When I went to Angela, she gave me a fair price, offered a rent a car service, & had my car finished just the way it was before my accident. I was worried about not blending the paint, but it would've been an extra $150-$200 to blend. Angela assured me that it would be fine without and I am so glad I listened to her advice. I will go ahead and always support small businesses as much as I can. G&D definitely proved themselves to a newbie like me.
Nicole R.
Source: YELP
23/08/2011
Chose to use this mechanic after reading all their awesome reviews here on Yelp. I'm new to Orange County and needed a good auto body mechanic after getting rear ended. Angela is awesome and super helpful and an honest business woman. Excellent customer service. They definitely went above and beyond. I would highly recommend them to anyone.
Nicholette N.
Source: YELP
17/04/2013
Just had some minor work done on the tailgate of my truck at G&D and the experience was outstanding! I was really only asked paid to get the handle replaced but Angela helped correct the alignment of the rails on the bed for free. Bottom line... she didn't just do the work I paid for. She was committed to solving the problem so the handle wouldn't break again and she didn't charge a dime extra. To top is all off, service from both Angela and her daughter Georgeta (note a family company) was warm and top of the line.
Ben M.
Source: YELP
15/01/2013
I took my car to G&D to get it the bumper, fender and headlight replace. The gave me a better deal price wise and they are good with interacting with their customers! Angela will make you feel at home and trust me she will win your trust. The did a good job at an affordable rate. The $20/day car rental was a bargain you can't afford to miss.
Duke A.
Source: YELP
09/09/2009
I'm definitely like this family-owned auto shop. I've been there twice for minor repairs, and both times I got excellent service and quality workmanship. I honestly believe that they put their customers' concerns as their number one priority. You never get the feeling that they are upselling you or telling you to get repairs that you don't need. And their prices are extremely reasonable. I shopped around for one of my repairs and they beat most prices by 10-20%.
James T.
Source: YELP
10/10/2011
Great experience! This is an auto body shop that is honest, kind, friendly and knowledgeable. My husband's van was vandalized during a recent visit to LA--they broke the window, but not before trying to pry open the door with a crowbar. :( Needless to say, between that and another vandalism attempt a few years prior, the passenger side door was pretty gross looking. We searched Yelp and after reading the great reviews about G&D, we gave them a call. They completely took care of us (replaced the door with a "new" used door) and gave us a great deal on the work, even fixing a dent on the side of the van from an old accident for no extra charge. They even knocked $50 off the price of the door because it was $50 cheaper than they anticipated (she could have easily pocketed the $50 and we wouldn't have ever known or cared, but I thought it spoke a lot to their integrity.) Great experience and highly recommend!
Jennelle W.
Source: YELP
25/09/2013
Got into a small accident with my brand new Kia. I looked on yelp, found a few places and drove around to get a few estimates. I chose to pay out of pocket. I went to a few places that were quoting me up to $3500 for damages (trying to charge me for parts and body work that was not needed). By the time I took it to G & D auto collision I was stressed out. I met Angela and she greeted me with a big smile and reassured me that she could have my car fixed like "it never happened". She gave me a well priced estimate and honored it two weeks later when I decided to bring my car in. This place has great reviews on yelp, great customer service, accredited by the BBB, was referred to me by two close friends and proved to be the best choice for me. They did such an awesome job on my car and completed it In the promised 5 business days. I would recommend this place to anyone who needs this type of service. They value customer satisfaction and go beyond to do more than just a good job. If I need help again, they will be my first and only choice! :D
Marie B.
Source: YELP
04/04/2012
Angela and her crew are the BEST! They always have a friendly attitude and get the job done FAST...not to mention they have the BEST RATES out there. In the past year I've needed to take my carto G&D twice and both times the service was amazing and my car looked brand new. I am not the best driver but she always seems to be able to fix whatever happens to my car. THANK YOU!
Kacy K.
Source: YELP
19/10/2011
Outstanding auto body shop! Their quality of work and level of customer service is second to none. Angela and the other employees take their work and commitment to customer satisfaction very seriously and it shows. I had a small fender bender and took my car in for an estimate. Prices were reasonable so I chose G & D after researching other local shops. They also gave me a good deal with their rental car company and arranged a pick-up and drop-off that accommodated my work schedule. They even took care of some extra scratches and dings at no extra charge. I have to say their customer service is what won me over. And the fact that my car's repairs were completed by the date they promised is another big reason for my endorsement of this shop. If you're looking for a high quality place to service or repair your car, I highly recommend G & D Auto.
Mr. Righ t.
Source: YELP
08/11/2010
My Infiniti G37 had damage to the bumper and quarter panel and tail light. I received a number of estimates from body shops in Costa Mesa ranging from $830 at G&D to $1,250 at others. Then, when I took it in Angela of G&D said she could fix the bumper and attempt to "buff" things out in the other areas and the total cost would be $421. Plus, I was able to rent a car through G&D for $20/day via car rental servies they have partnered with which was great since I only have one car and the car rental service picks you up and drops you off at G&D. In just 3 days, Angela completed the repairs and I showed up to see that the entire damage was absolutely no longer there. It looked like nothing ever happened. She repaired the car for just $421. Besides this, she was very professional which I appreciate as an insurance business professional.
David F.
Source: YELP
23/01/2012
The screen on my navigation system cracked and I was not about to take it to the Lexus dealership and pay an arm and a leg. My boyfriend encouraged me to stop in at G&D and see if they would be able to fix it. To my surprise, they sure did! Angela mentioned that they had never done this before, but was confident she would take care of me and that is exactly what she did! Angela was so incredibly helpful and extremely polite! Not only that, there was some issues with my insurance company and she told me she would talk directly with them and take me out of the middle! I picked my car up a week later and the navigation system work perfectly! I could not be more satisfied. Hands down the most genuine auto body shop around, G&D is defiantly there to help you and they truly care!
Caitlin N.
Source: YELP
25/04/2013
i have not one, but two estimates for $2,000 and $3,000 to fix this mess it took angela nearly 4 months to create! plus, pics and verification from my own insurance company! she merely paid me for the stolen cd's and the detail to remove the grease they got all over the interior. the cd player is still broken, as i don't have the funds to replace it. i am trying to save up to redo the repairs! i suppose they are all liars, too, plus, there are other complaints against this biz on yelp. offense is the best defense, huh? own up angela! you don't know what the f@#$ you're doing and should shut your doors! can't even read a gas guage or buy wholesale the correct parts. that evidence is irrefutable. additionally, she admits she did not remanufacture the bumper she was paid $600 to do. hence, the gaps and irregularities in the spacing across the entire front end. call a&j in costa mesa and gamboas in roseville, ca. they have the bids for the 06 gold xlr. ask them what's wrong with it and how long it will take to fix -2 weeks, not 4 months! they have no reason to lie.
Lila W.
Source: YELP
16/01/2009
I am a really big fan of this garage. I have taken my Toyota Tacoma here twice now and have really been delighted at the level of service. They are very understanding and flexible about time lines and price concerns. They have it in good with all the rental car places around and got me a $20/ day deal on my rentals. To illustrate how much they care about their customers and having a good reputation Georgette even picked me up at the airport and took me to Hertz on a Sat morn, while my car was in the shop. They just have a great family business and I do not remember the last time I really felt that type of customer service in any industry. They even gave me a part list of the parts put on my car that illustrated all that they discounted me on and all that they were able to find good used deals on. I highly recommend to all my friends. Speak to Angela shes the boss.
Danielle F.
Source: YELP
05/06/2013
G&D Collision business tot...
Hi My experience with G & D Auto Collision Business is awesome I will defiantly go back if there is anything come up to my Mercedes-Benz C230 Sport I will rating them as 5 stars because the following reason 1- They are super friendly with all customers you will see that since you enter the body-shop entrance. 2- G & D Auto Collision working on my car very fast even if they extremely busy they are totally understand your need to your car. 3- The job was done really successfully and even more then what I expect . 4- The price was really convenient. Here is the details for my visit: I was looking in my neighborhood for Body shop I found G & D Auto Collision online and I found out its 1 min’s from my house so I took my 2005 Mercedes-Benz C230 Sport after I saw lot’s good online feedback from customer .my car needs front bumper cover replacement they done the work successfully in convenient timing .me and my wife really happy with work done I surely recommend Angela and George / Thanks G & D Auto Collision Buss. For take good care of us. Emad
doss02062013
Source: YPAGE
29/04/2016
Excellent customer service! Not your typical auto place. Angela and her family are genuine people and they will take care of you and your car. I had my car worked on last summer and I was quite impressed. The employees are very professional, respectful, and trustworthy. Great quote, too!
Hoa Pop
Source: FBOOK
13/07/2016
IS IT POSSIBLE TO ENJOY A CAR ACCIDENT?? YES!!!! Angela and her team assisted this female first timer from start to finish!! I was treated like family and I felt like I had a support team the whole way through. I felt that Angela was going to take care of me no matter what, so that I could actually get on with life while knowing she had everything handled. My car came back better looking than before the accident!! And clean too, I have a five year old so that in itself, was worth everything!!. Although no one wants to be involved in an accident, but if it happens, rest assured that G and D auto has got you covered!!
Vanessa Briggs-Seil
Source: FBOOK
10/03/2015
This is by far the BEST auto body shop in Orange County. Angela is not only the sweetest woman on the planet, but she is also an expert in auto body repair. A few weeks ago someone hit my car in a Vons parking lot, my car is a 2014 and it's black on black with limo tint, obviously I take pride in the appearance of my car being that there is not one scratch or swirl mark to be found anywhere. I was referred to this body shop by a relative who advised me not to even shop arou... See More
Steve Sanders
Source: FBOOK
10/03/2015
I had my BMW fixed at G & D Auto, which was where I had it appraised by Allstate. I went there for the convenience, but was very happy with the experience. Angela, the lady in charge is AWESOME - super-efficient and on top of everything. Thanks to her, what could have been a pain turned out to be a very pleasant experience! My car was returned when promised, and it looks as good as new.
Jennette Feilds
Source: FBOOK
28/03/2014
Angela is fantastic and my car looks beautiful! Thank you!
Toni Sparks-Rininger
Source: FBOOK
05/12/2015
Si soy antonio de Guatemala. Y para mi super calida See Translation
Misael Pive
Source: FBOOK
24/04/2014
Nadya Mi.
Source: FBOOK
24/12/2013
Daniel Muntean
Source: FBOOK
19/08/2013
Emil Blaga
Source: FBOOK
15/08/2013
Bob Lee
Source: FBOOK
20/06/2014
I love the quality of work they do here. Customer service is A+
Lennette Hollister
Source: FSQR
06/05/2016
Friendly service, prompt repairs, good price. I got in a little fender bender and kicked my car, both left clearly visible dents and blemishes on the body of my car. I came in and Angela gave me a quote within a minute at a very reasonable price. Repairs took about 4 days. This will be my place for auto repairs for the foreseeable future.
Alec Gerein
Source: GPLAC
09/06/2016
I would highly recommend G &D Auto. My family and I have been coming here for over 15 years. They not only do beautiful work on your vehicle, they treat you like family. Thank you G & D.
Lissa Martin
Source: GPLAC
20/12/2015
Run for your life !!!!! Horrible customer service and the worst body collision repair I have ever seen! This was the worst experience I have ever had in business in 35 years. I picked up my car ..... it was completely filthy dirty, the body repair work was much to be desired the paint has "runs" in it. I noticed that the owner Angela was very nervous and it took over an hour to just pull my car up and when she drove it up she opened the drivers door and hit the mailbox and chipped the paint and dinged the door, then rushed me into the office and I said I wanted the check out my car she replied "the money the money" . I realized the car was running and after I reluctantly paid the balance I drove away and felt unsafe driving the car. I showed the work to 3 other body shops and they verified that it was not quality work, it seemed to be in worst condition then when I brought it in for repair. The car was not " in alignment", I paid for an alignment - I paid for suspension work that was not repaired accurately, I got a second opinion from Fletcher Jones Mercedes - and they did verify that what I paid for was not done right and I paid for work that was never performed. When I confronted the owner Angela she immediately said don't take it to Fletcher Jones Mercedes " they will find things" and then I realized that I needed to pay for my wheel alignment again "that I paid for" "that was not done".... I paid Fletcher Jones an additional $800 + I paid a third party auto repair an additional $ 700+ for repairs -- after I paid GND approximately $5000. all I got was a run around.... then she offered to write a check and was concerned that I wouldn report her business to the Bureau of Automotive Repair bar.ca.gov. She stated that she has "receipts" for my parts.... but I never saw that.... she first offered $1000 because she admitted that all the repairs I paid for were not done, then she said that she didn't want to refund me $1000 she offered me $700 refund and forced me to sign "a release authored by her attorney to not sue", under duress I signed it because I needed desperately my car back.... she also stated that if I try and sue or report her and GND that she has "lots of attorneys and they will help her " and she also stated that "I better not try" Lesson learned --- never again will I ever bring a customer or family member or refer anyone again I am still paying for additional repairs....... my car is still missing parts..... but I will have it completed by a more qualified auto body and repair ! This was the most horrible business transaction I ever experienced ---- I am the customer and I felt like this was a bad movie..... buyer beware....
Courtland Llauger
Source: GPLAC
08/11/2015
This has to be one of the best shops I've been to for an insurance claim for front end damage. They did an amazing job on the car, the customer service is trough the roof, things went very smooth. I highly recommend this shop to anyone who wants TRUE service. A family business that treats you like family!
Steven Sipos
Source: GPLAC
23/07/2015
Just picked up my car from G&D auto. Car looks brand spanking new!!. Amazing shop, Amazing people, Amazing work. This place is seriously one of the best auto body shops that I have ever visited. I highly recommend to go see Angela if you need some body work done.
John H
Source: GPLAC
25/05/2005
Honest People..What?
I can't beleive that there are still honest car people around. I was in a car accedent and had to have some body work done. they gave me a GREAT price and where honest about what i neede to have done and things that where fine, i know…
Erin H
Source: INPAG
09/09/2005
Fixed it fast
Had to get some automobile bodywork done and they were able to give me a decent quote. They fixed my car and made it look like new again. I was happy that the damage was not noticeable. The turnaround was longer than I expected though.…
N C
Source: INPAG
31/08/2009
Honest people still exist
I had a fender bender last month and i found this shop on google. They were very helpfull and honest and gave me the best price, and belive me i did my homework,\r The car came out like new which made me very happy :)\r Hope i will dont…
troywilson99
Source: CSEAR
10/10/2011
G&D Auto Collision - The only place to go for Auto Body work
I've been going to G&D for auto body and engine repair work for the past 25-years. My brother referred me to Angela and George who own this family run business and I have been comming back ever since. They are like family to me, my wife…
RobertSenior
Source: CSEAR
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