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Auto repair shop - Carroll's Garage - in Sumner

9 reviews

Location: 16602 64th St E, Sumner, WA 98390

Office phone

+1 (253) 863-2524

4.1

9 total

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(7)

13/07/2015

These Dude's will do good work at a reasonable price. Aaron and the others seem to be men of few words, but if you are better off going to a different provider (like for specialty stuff like electrical or transmission issues) they will tell you that up front.
I've never been over charged at Carroll's, and have taken both my work trucks and personal vehicles to them for the last year, always with good results.
You won't find bubbly, cheerful customer service at Carroll's, but you will find good work, fast service and reasonable prices.
Highly recommended for those routine, non-catastrophic repairs that tend to wear cars down after that 100k mile mark!

David G.

Source: YELP

16/09/2014

Very impressed with the quick service and great updates on the progress
Great service

Terri E.

Source: YELP

22/04/2013

I had a different experience than the other reviews I saw for this garage. I showed up on a Tuesday morning around 10 am. There weren't any cars being worked on in fact the bays were open. There were two guys in the office, the one I spoke with was playing solitaire. He barely took his eyes off his monitor while I explained why I was there...a grounding problem with my 4runner turns out. The minute I said electrical problem he told me "it could be bad terminals". Didn't even bother to come out to look at my car. He referenced a different place to take it to and gave no indication whatsoever to see what it might take to fix it. I'll never go there again but suggest to anyone that does to bring a snickers bar to try to coax the mechanic out of his chair and out to the parking lot to actually look under the hood of your car. Good luck!

Dean D.

Source: YELP

04/10/2011

I been going here since the old owner Darrel used to run it under the name "Darrel's Garage." They are one of the most legit mechanics I know of. The new owner was an old employee of Darrel and brought the business, but kept the same work ethnic and service.
Service: Is excellent. Their prices might be high than your local oil hut, but their follow through and reliability are worth it. I have had times in which I had something fixed and after a day or two something happened and they told me no worries and corrected the secondary issue without charge depending on what was wrong. Staff are nice and polite. Again this is a mechanic shop, so no white collar prettiness, but good old fashioned car repair. They also have a convenient night drop off box which is nice for those days after work and your car appointment is the next morning.
Location: Near 410, off a side road near a quarry. Nothing fancy. Mainly a 4 car garage with a locked "waiting" lot in the back, and the usual works in the front. Parking is not really standard, mainly gravel lots with tires to guide you. Small mini office between two garages.
Again, if you want to establish a long trusting relationship with a mechanic this is a place to go. If you need stuff like tires or routine oil, maybe the local tire hut or oil hut will do you better, as these guys get booked pretty fast. However, I will not trust my car to any other mechanic or have for the last 20 years, so kudos to this place for being reliable and trusting.

Cris S.

Source: YELP

20/11/2014

Mechanic is awesome...

Kylene Schermerhorn

Source: FBOOK

24/10/2013

My daughter took her trail blazer to Carroll's for 100,00 mile service. It only had 90,000 thousand on it but she thought she would get it done before her busy time started. Her trail blazer has never has one problem in he past. She specifically told Aaron not to change transmission fluid unless it was needed. Daughter pays $500.00 gets her truck back. A couple of weeks later she went on a long trip and her transmission was slipping and having issues.She took her truck back to Aaron and he told her he had put transmission fluid in it not recommended for trail blazers. Aaron totally ruined her transmission takes it out and sends it to a transmission shop. Keeps her truck 13 days while he messes around with it and then makes her pay several hundred dollars for transmission repair. No rental car no loaner car no compensation. Aaron is rude and and angry when I call him on the 11th day to find out when her truck will be finished. The transmission is back from transmission shop but tells me he is busy with other cars. Carroll's garage has been a total very expensive and inconvenient nightmare!

Georga Prossick

Source: GPLAC

03/10/2014

I was having really bad engine miss. They found out what the trouble was repaired it. Very happy with the work and the people..it's very hard to find honest repair shops today that cares about their work, and the customer..

Jim Brown

Source: GPLAC

10/06/2015

I have been going to Carroll's garage for many years and he has worked on many of my older vehicles. They are good at what they do. they have been honest and have always given me a fair price.

steve bricker

Source: GPLAC

29/10/2010

Carroll's Garage gave me a quote that seemed reasonable for a clutch problem I had a few months back, on a German vehicle, not easy to find parts for. But when I got the bill, the most amazing thing happened. It was smaller than the quote. Most garages would pocket the difference, but not these honest guys.

A Google User

Source: GPLAC

We work with these brands

Acura
Chevrolet
Dodge
Fiat
Kia
Land Rover
Mazda
Porsche

We perform these services

Brake Services

  • Brake inspection and repair
  • Brake replacement (pads, rotors, etc.)
  • Brake fluid change

Customization and Performance Upgrades

  • Performance tuning
  • Aftermarket exhaust systems
  • Suspension upgrades

Diagnostics

  • Computerized vehicle diagnostics
  • Troubleshooting and repair of warning lights

Electrical Systems

  • Battery testing and replacement
  • Alternator repair
  • Starter repair and replacement
  • Electrical diagnostics and repairs

Engine Services

  • Engine repair and rebuilds
  • Cooling system service and repair
  • Exhaust system repair

Oil Changes

  • Standard and synthetic oil changes
  • Oil filter replacement
  • Fluid level checks and top-ups