27/01/2016

Honda engine and VTM warning lights lit up our dashboard.
First Visit: As soon as I brought the car into Terry's Automotive, the lights disappeared. Here's my zen theory of car repair: one problem at a time.
The diagnostic read-out suggested testing the car's emissions. It was true. We had recently replaced a leaky gas cap with a cheap cap that continued to leak fumes. The car's computer was reset. Proper gas cap=leak solved=less contribution to ozone.
I drove the car for a day and suddenly warning lights stare up at me again. Aargh!
I admit that I wanted to go to another repair place but something said try again. No one's at fault. The car's computer is trying to tell us something.
Second visit: the warning lights go dark again. As Master Po says, "Patience Grasshopper".
Speaking to Brian at Terry's Automotive desk, I said, "If I'm driving by and the warning lights stay on, can I pull into your place." Brian said, "Call to make sure I'm here and I'll help you." So when the lights blinked on, I drove into the shop's parking lot. Brian spent his own time working on the computer diagnostics. The computer finally spit out a code- P3400.
I stayed the course with Terry's because of Brian's customer service.
Third visit: Nailed the diagnosis! The rocker arm oil pressure switch needed replacing. There's a rear rocker and a front rocker. By switching parts around, the mechanic figured out which one had gone bad instead of replacing both. Honest & thoughtful labor! With the new switch, good gas mileage returned . The computer hours, the part and the labor total was $118.10.

Connie J.

Source: YELP

03/03/2016

Service was great! They have a shuttle to and from work for free. They are open at convenient times so you don't have to take time off work. Highly recommend!!

Lynn F.

Source: YELP

19/12/2015

Had the front end worked on here. While sitting in the waiting area, the manager comes in, doesn't see me and says "man I can charge anything and these people will pay it". The repair was done poorly and I won't be back.

Terry A.

Source: YELP

12/09/2013

I went to Terry's automotive based on reviews and referrals. They ended up saving my upcoming road-trip/vacation by making needed repairs within a tight timeframe.
To give some background a month before my road-trip I went to my dealer mechanics and asked for an inspection prior to my trip. They said everything was fine and to follow up with them for my 120k service check.
Driving around I still felt something was wrong, hearing rattles and also wanted spark plugs replaced.
So based on reviews and referrals I went to Terry's. They said my front brake was at 30% and dragging, also rear differential was messed up. They advised me not to even drive out of town! So much for my dealer mechanics...
Terry automotive was able to fix both problems within 4 days. Luckily rear diff was a bearings issue only.
Since picking up my vehicle I have noticed my car rides like new! The power is back (since brake fix) car running quiet again (likely to differential fix). Couldn't be happier and yes I would refer others to Terry's Automotive.

Brent W.

Source: YELP

24/07/2013

I don't know where to start, so I'll walk through the entire process and let you decide:
I brought my Truck to Terry's Automotive in Olympia for 2 problems: 1. The master cylinder in my truck had failed, and 2. I had a check engine light on for an air pressure issue in my fuel tank.
They replaced the master and slave cylinder and as of now 13 months have gone by and it works perfectly. This was an expensive and difficult job, and so far the work is holding up, but that is all the good I can say.
As for the check engine light fuel air pressure problem, they didn't seem to know what the issue was. They basically said they tinkered around with a lot of things and the check engine light went away. They did not replace anything. A few months later the check engine light came back on and I had it checked and it was the same exact problem. It went back off after a few days but then again came back on until I eventually had another mechanic fix it (which they had no problem identifying within minutes that a control valve had failed). Whatever tinkering Terry's Automotive did, it wasn't a real fix.
I dropped my truck off at Terry's Automotive after hours and when they called me to give me the diagnosis and quote they wanted to do all kinds of extras including replacing windshield wipers, fluid, and changing my brakes (which were almost brand new). I honestly don't even think they checked my brakes but they just wanted to sell me some extras. I declined these extras, however they did replace my brakes and charged me for them anyway.
The first time I went to pick up my truck I got about a block down the road and thought I was going to stall because I couldn't shift (I drive a stick shift) because the bolts that hold the shifter to the floor had apparently been removed during repairs and never got replaced. I returned within minutes and someone ran out and said "Oh, I knew I forgot to do something!" and immediately fixed it.
The second time I left I got onto I5 and thought I was going to crash because when I would get up over 50MPH the entire truck would violently shake as if I was driving over a bunch of large rocks. I returned again and they weren't sure what it was, but said it was going to have to wait until tomorrow. It turned out that the brakes I told them not to install had been installed incorrectly and were vibrating and rubbing. It took two days to fix. However, since they had already screwed up twice they decided to lend me a vehicle to use in the mean time. They gave me an early 90s Dodge Caravan that had an ABS warning light on and clearly had braking problems, I doubt it was very safe to drive but I suppose it was safer than my truck was after they fixed it the first two times.
The third time I picked up my truck there was a clunking sound whenever I would shift which in the 110,000 previous miles I had never had issues with. I didn't even bother returning because I was on my way out of town on vacation for over a week. Throughout the vacation (road trip) the clunking was noticeable but I was afraid to take it back at this point. I ended up checking into it myself and found that they had not bolted the transmission back in place! So it was able to slide and bounce around on top of the frame and transmission mount causing the clunking sounds.
My trip to Terry's Automotive ended up costing me about $3,000+ and if everything they touched worked it probably would have been worth it. Unfortunately in my experience almost everything that could go wrong did, and the fact that their own shop vehicle clearly has unsolved braking problems is a big red flag. I could never recommend Terry's Automotive to anyone. The whole experience was like a bad sitcom and over a year later it still makes me cringe.

Jason J.

Source: YELP

31/12/2014

Best shop in Thurston County, hands down. I have brought my car in here several times and they are always pleasant and very friendly. As a woman, I've always dreaded taking my car to other shops because I'm always treated like an idiot, despite knowing quite a lot about cars. At Terry's, they listen and never condescend. I even got a ride to my sister's house in Tumwater while they fixed my exhaust. Extremely nice, always try to give you the best deal, and as I result, I recommend them to all of my friends. Thanks, guys!

Tracey B.

Source: YELP

14/04/2013

I've been to Terry's several times on the recommendation of relatives who have been using Terry's for absolutely YEARS... I've never had any problems with the service there, am always impressed by the professional manner and excellent work.

Suzanne S.

Source: YELP

01/08/2013

They fix it right and they are honest.

Robin B.

Source: YELP

02/02/2013

I have recommended Terry's to several friend and family members with great success! They are well known in Oly for quality work and reasonable shop rates. I've always found their customer service to be top notch, and really involve their customers in decisions about their repairs if that's what they want. I will take my cars there anytime if we need assistance in the future!

Thomas F.

Source: YELP

28/06/2013

I've known Robert and Todd for several years. Their father built one of the most trustworthy and professional auto shops in the county. I would highly recommend Terry's automotive to anyone who wants integrity and trust. Because that's what Terry represented.

M ..

Source: YELP

15/09/2012

I was recommended Terry's by a friend when I first moved to Olympia. Took my Kia Sedona van to them for routine maintence and they were always reasonably priced and courteous and quick. Unfortunately though, my van began to have a pulley/power steering pump problem and I hoped that Terry's could solve the problem. After two pump/pulley replacements and several trips to them to solve the issue the van kept having the same issue. The second power steering pump and pulley that was replaced actually fell out of the engine compartment on to I-5. I gave up on them when they just couldn't determine the problem and finally took the van to the dealership to be repaired figuring they knew what they were doing - yes it was more expensive, but they fixed it correctly the first time. Would love to go back to Terry's but I'm a bit afraid of the results.

Guy T.

Source: YELP

06/04/2012

I had Terry's do some routine maintenance and repair of a couple electrical issues on my 2003 Hyundai Santa Fe. They were very courteous, and kept in close contact regarding any issues that came up. Because I could not afford to do everything that needed to be done in one visit, the tech took time to help me prioritize the "essential" work and identify what could wait. The work they ultimately performed was high quality and competitively priced. I will definitely go back again.

David C.

Source: YELP

25/05/2010

I was having brake problems. I work and almost live out of my car so it is very important to me. I called them in the morning and they got me in right away. It needed a lot of work so they gave me a ride home with a van they have to haul customers around with. When it was done they came and got me. It was not cheep, but nothing is now days it seems. I don't remember my car ever driving this nice or the brakes ever working this good. Better than new. I would go again!

Chris D.

Source: YELP

07/05/2012

BEST PLACE TO GO TO!!!!!
I went across the street first to ask how much it would be to help me. (headlight casing needed to be cleaned of glass) and a new bulb to be put in... I EVEN bought the bulb myself. They tried to charge me 60 bucks for a simple task, and I left...
WENT Over to Terry's, and they helped me FREE of charge. They were understanding, and very willing to help. Took about 25 minutes and everything was great!!!
Thanks Terry's, you guys are the best!!!
Always will come to you guys first!
P.S. Don't go to the automotive shop next to WAVES studio on Division, they didn't even seem to know what was going on, and USED their COMPUTERS to come up with some ridiculous price to charge me.

Goldencostello D.

Source: YELP

18/02/2013

My wife took her truck here on 2/2nd to have it looked at. They let us know that the front axle was cracked and had to be replaced. We agreed to let them do the work and scheduled a pickup of the car on 2/15th. When she called the morning of the 15th to come and pick it up it wasn't ready and hadn't been finished being worked on. We were told that "someone was going to finish up with it right now." We were told at 8am that it would be done by noon with a test drive. My wife went to pick up her truck and $700 later the issue is fixed but there are horrible scratches on the beige wheel well of her baby. She asked who test drove the car because they had obviously hit something. There is even green paint transfer in the scratches. She was told that other cars sometimes hit the cars parked in the Terry's lot and that may have been what happened. We didn't take that of course and asked to speak with the owner. We were told he would be getting back to us when he's in the office and 3 days later still no word. We will be going elsewhere to have the body damage AND mechanical work done on our vehicles. It's obvious this business has no intention of taking responsibility for the mistake they made and damage they caused.

Teresa C.

Source: YELP

17/10/2007

What? No Reviews for Terry's Automotive? If you need a car fixed around Olympia, there is no better place. This is not the cheapest place in town, nor the most expensive. It is simply the best. The owner has been working on cars and in the auto trade for years.
OK, he was a buddy during high school - he was the motor head who was always working on a car. And he turned this passion for working on cars into his career. I don't know how long Terry has had the shop, but my dad was a regular customer and on the occasions I have needed repairs when around Olympia, this is where I go. I took my 15 passenger, 1 ton van in for an alternator they ended up doing a complete engine rebuild. No, it's not what you think, I asked them to check things out while they had it because it had a few other problems. They did a lot extra that they threw in with what they were doing, unlike many other places who charge for every little item.
Terry's is AAA approved and has numerous certifications and approvals. You'll get good, honest professional treatment with Terry's staff. I have found a place near me who does good work, but if I hadn't I'd drive the 80 miles to Terry's for maintenance.

Bob G.

Source: YELP

23/05/2011

I went and had my valve gasket replaced, thought excellent job, got the job done quickly. That was until three days later, I saw oil leaking from my oil pan. went to jiffy lube, and thud confirmed a small leak from a gasket. I took it back, and it turns out that when the put the new gasket on the installed it incorrectly. They fixed it at no charge, but litterally three hours after getting it back again, my car started misfiring. I open the hood of my car and two of my plug wires are popped out of the cylinder, and will not go back in. I know have to take it back in for the third time. To me tis is bush league and need to start doing a better job the first time around, so that I don't have to go in three times! bad form.

David S.

Source: YELP

29/04/2009

One night I parked my car, and the next morning my friend moved it. When I went out to start it later that afternoon, it wouldn't turn over. I tried to jump start it, checked the battery, everything was fine, it just wouldn't run.
It sat for a couple of weeks, and I tried different techniques on different days to get it to start. Finally I got it towed to Terry's.
They said they got it running, the engine was just flooded (for weeks and despite my efforts?). I told them it had been having other problems, too, as it had sat for a year or so while I didn't have money to get it legal so they said they'd keep it an extra day and check it out further.
Then I was told everything was fine except it'd probably need a tune up at some point. I picked it up, and it did start. I drove it and it drove shittier than before (rougher idle, really rough in low RPMs) but I'd just spent $ on getting it checked out and I didn't trust them anymore. I drove it probably about 150miles and then the Check Engine Light came on.
As soon as I could, I called Terry's about it and was told "well, in a way that's exactly what we want to happen, now we can see what's wrong with it." I told the guy I wasn't too excited about having to spend a ton and go back since I'd just spent $60 for them to do nothing and he said "we actually gave you a break on that, it's usually around 90 to do an in depth inspection since it's done hourly, but we checked yours out for around a half hour so we cut you a break."
Excuse me? They just cut corners.
I took it to Qual A Ty in Lacey for a full tune up and they also found a leaking valve cover gasket and a distributor cap leak and a couple other things. They were nice, too. My car now runs perfectly and there is no Check Engine light.
I'd heard good things about Terry's, but was totally disappointed with how they didn't listen to me and didn't take my car problem seriously/seem to have not checked the car out at all. The only thing keeping me from one star is that they didn't make up a bunch of false and expensive problems.

Victor N.

Source: YELP

16/04/2010

great prices! i called around everywhere to get an estimate for a new head gasket, this place was the cheapest. they have always done nice work everytime ive brought my cars in.

ann B.

Source: YELP

10/05/2016

I'm feeling ripped off after the "alignment" I had done left my jeep drifting hard to the right. I don't think they rotated my front left tire either. Do yourself a favor and find a more reputable shop than this place!!

Frankie Santana

Source: FBOOK

29/06/2016

Terry's automotive was the best experience I have ever had at a shop. Great customer service, professionalism and quality service. I highly recommend the visit.

Christopher James Ward

Source: FBOOK

22/04/2016

Terry's Automotive is top notch with amazing customer service that you can trust!

Holli Schoonover

Source: FBOOK

02/10/2015

Absolutely love Terry's automotive. I highly recommend them for all your automotive needs, emergencies and the Shuttle service they provide can't be beat.

Tamara Jensen

Source: FBOOK

20/09/2015

Best repair shop in area between Pierce and Thurston counties

Althea McCray Sims

Source: FBOOK

31/10/2014

Amazing work. They totally guarantee their service. Thanku Terry's Automotive for the excellent service on both my vehicle's.

Teresa Mowitch

Source: FBOOK

18/09/2014

Continual excellent service!!!

Sharon Perrin

Source: FBOOK

27/01/2015

Robert Holmstrom

Source: FBOOK

15/07/2014

Jamie Bassett Holmstrom

Source: FBOOK

15/06/2014

Dave Walton

Source: FBOOK

23/05/2014

Ellyn Burriss

Source: FBOOK

18/03/2014

Dave Smith

Source: FBOOK

18/03/2014

David Michael Ryan Grundberg

Source: FBOOK

18/03/2014

Roy Evans

Source: FBOOK

19/10/2013

Rachel Munson

Source: FBOOK

30/09/2013

Karen Jean Brown

Source: FBOOK

15/08/2013

Shad Rogers

Source: FBOOK

12/08/2013

Bill G DeVore

Source: FBOOK

14/07/2013

Phillips Leigh Sophia

Source: FBOOK

01/01/2015

I never have to worry about the runability of my vehicle when I take it to Terry's, no matter what the problem is they are always able to fix it! I love and appreciate that!

TRUDEET

Source: DFORC

05/01/2015

Entire staff was awesome, even delivering bad news. Also got a jump from the nice lady at the counter! This place is the best, honest and affordable. :)

GARETTL

Source: DFORC

17/01/2015

When I contacted Terry's with the request to replace a headlight, they found a way to get me in and the problem fixed. I'm a teacher, and commute daily to my school. Kyle was helpful, understanding, courteous. I'm on my way again...able…

Anonymous

Source: DFORC

18/01/2015

We always get the best from the staff at Terry's.

ANNA & KEITHB

Source: DFORC

22/01/2015

Very good, however, needed to remind folks of things that were not included when the appointment was requested on-line. Took an extra day because of the missed requests. Will not use the on-line request for further appointments. Not had…

TOM & MONAD

Source: DFORC

22/01/2015

They never do anything unnecessary. Most places will tell you that your vehicle needs a long list of stuff done, not Terry's. And they don't talk to me like a clueless woman either. They will always get my service.

DEEDEE & MARVINS

Source: DFORC

25/01/2015

Thanks for always being so considerate and helpful. We feel confident driving cars that have been well serviced and maintained at Terry's Automotive.

TERRYB

Source: DFORC

29/01/2015

BEFORE I JUST TO TAKE MY CARS TO DIFFERENT MECHANICS,UNTIL A FRIEND SUGGEST TO TAKE MY CAR TO TERRY'S AUTOMOTIVE, I AM GLAD THAT I LISTEN TO MY FRIEND BECAUSE EVERY TIME THAT I TAKE MY CAR TO TERRY'S AUTOMOTIVE THEY TREAT ME VERY NICE AND…

WALTERR

Source: DFORC

01/02/2015

We have used Terry's for close to 20 years. Always had fantastic, honest service. This last visit was no exception. They cut their labor costs to stay within the quote that had been given even though the job required many more hours of…

ROGER & LINDAG

Source: DFORC

05/02/2015

Prompt, courteous, and excellent service. Car towed in at end of the day Monday; repaired and ready to pick up by noon Tuesday!

SCOTT & KIML

Source: DFORC

15/02/2015

Thanks for going the extra mile!

Anonymous

Source: DFORC

23/02/2015

Leslee and I continue to enjoy being able to entrust our vehicles to you. Your friendly and capable staff at the front desk and in the shop are A-1 for us! Denny / Leslee Bailey

DENNY_LESLIEB

Source: DFORC

02/03/2015

We love Terry's auto shop. They always do a good job, price is fair and the work is done quickly. We don't take our truck or car any where else. Jeff and Vanessa Stufft

JEFFS

Source: DFORC

08/03/2015

The best honest car care and the best customer service! Ever.

MARIJEANH

Source: DFORC

12/03/2015

My experiences at Terry's Automotive have been EXCELLENT every time I needed my car serviced or repaired. I recommend them to my friends, family, and neighbors all the time.

LORRAINEM

Source: DFORC

18/03/2015

I started taking the work van to your business when I was a 23 year old college student new to Olympia. Everyone I asked said to go to Terry's. Now I am 45 and I have been taking my car to Terry's since I could finally afford my own…

STACEYC

Source: DFORC

08/09/2013

Terry's was recommended to me by a coworker. So, I setup an appointment and thought they were professional and good at explaining it at my level. Thanks!

COURTNEYS

Source: DFORC

09/09/2013

Will and Kyle, thank you for your excellent service....I've gone most of a week now without seeing that **%$#&@ 'check engine' light. I'm leery of declaring it 'fixed' yet. But it definitely looks like the corroded ground for the…

ROBC

Source: DFORC

19/03/2015

The shop was ready for me when I arrived--the appointment was honored. The time estimate was remarkably accurate. No extra services were pushed. Everyone was honest and straightforward--I can't ask for more.

Anonymous

Source: DFORC

16/09/2013

As always, Terry's exceeded my expectations. I brought a vehicle in for a major (90,000-mile) service, only to be advised that most of the work was unnecessary, since we had completed much of the routine maintenance in the spring while…

ANDREAD

Source: DFORC

22/03/2015

The only shop I will take my vehicles to. Terry's is an honest, reliable business.

RICHR

Source: DFORC

26/03/2015

Terry's Automotive is a fabulous place. I'm new to town and needed my car service. Every time I call or walk in, I'm greeted warmly and feel like I am with friends. Terry's employees take the time to listen, figure out what is needed on…

Anonymous

Source: DFORC

29/11/2012

My current car is a 2005 Cadillac STS with 206,000 miles and adding on more every day.... My visit to Terry,s was prompted by a combination of drive symptoms ( brake work and alignment ) and time- driven items (oil-change, servicing). Of…

JOHNE

Source: DFORC

28/03/2015

As always, fast curtueous and hpnest!!

TOM & CYNTHIAT

Source: DFORC

29/03/2015

I've been going here for years and they always listen to my complaints regarding the car and solve the problems quickly. Always pleasant, efficient, and don't say I need repairs that aren't necesssary.

ANNS

Source: DFORC

13/12/2012

Always helpful and right on with pricing.

Anonymous

Source: DFORC

20/09/2013

i have always gotten great freindly service from terrys.the only reason i take my own cars to les schwab for oil changes and lubes is because i get free tire rotations with my oil changes,and i don't want to go to two diferent places.if…

DENNISK

Source: DFORC

26/09/2013

Excellent as usual.

MARIJEANH

Source: DFORC

28/09/2013

I scheduled an appointment to repair a major oil leak, which I thought was a failed main engine seal ($400 repair quote). However, shortly after I dropped off my vehicle, they called to inform me that the main seal was fine and the…

Anonymous

Source: DFORC

29/09/2013

Thanks to Terry's for diagnosing my problem. Check engine light came on, with no other symptoms. Turned out to be a mice nest under the hood! Thanks for fixing everything same day!

BRIANM

Source: DFORC

30/09/2013

Great service, knowledgeable professionals!

RUSSG

Source: DFORC

15/12/2012

Always great service. Mechanics you can trust.

Anonymous

Source: DFORC

30/10/2012

if you can find other place locally, I recommend go elsewhere, outside of Olympia, not a good place to do business.

Anonymous

Source: DFORC

20/12/2012

It is always a pleasure to come to your shop. The friendly atmosphere is a great experience. Merry Christmas and Happy New Year. BOB

BOBH

Source: DFORC

21/12/2012

Staff were attentive to my needs, promptly set up appointment for next day, satisfactorially completed repairs in reasonable length of time as I waited. Cost was reasonable.

JUDYO

Source: DFORC

01/01/2013

As always, good work. But FYI as of this morning (1/1)we found debris collections behind both rear tires, not just the left one. Now what?

JOYCE & GREGGR

Source: DFORC

03/01/2013

Great service and explanations.

MIMIA

Source: DFORC

04/01/2013

As always, your service was prompt, complete and thorough. I've been going to you for MANY years and see no reason to change:).

ANNS

Source: DFORC

04/01/2013

Nice people; good quality work; fair pricing. I can't open the "Demandforcereview policies"

Anonymous

Source: DFORC

08/01/2013

Great as always! Wouldn't take my vehicle anywhere else!

Anonymous

Source: DFORC

09/01/2013

Very good service

BETTYS

Source: DFORC

09/01/2013

As always, the staff and technicians at Terry's were timely, courteous and a pleasure to work with. It's great to have my new tires for the rainy season.

BRIANM

Source: DFORC

07/05/2013

Outstanding service, as usual. Terry's set the highest possible bar for themselves, and they vault over it every time! Consistently superior. Can't imagine taking any of my cars anywhere else.

LINDAL

Source: DFORC

11/05/2013

I love this shop! They take good care of me and my car.

MICHELLEC

Source: DFORC

16/05/2013

Great staff, great service, great price. Thank you!

REBEKAHL

Source: DFORC

16/05/2013

PER USUAL: EXCELLENT! Always a pleasure to come to Terry's.

JOYCE & GREGGR

Source: DFORC

16/05/2013

I have regularly brought my vehicle to Terry's and have long since abandoned dealership service. I always got honest advice about upcoming recommended service, good estimates and timely service. Plus, having the shuttle available to take…

BRIANM

Source: DFORC

19/04/2013

We have been coming to Terry's with our cars for over 10 years. They provide knowledgeable, customer-centered service and are always willing to help us prioritize what needs to be taken care of right away and what might be able to wait a…

Anonymous

Source: DFORC

14/11/2012

Prompt. Great communication. Usual quality work. Only thing that would have made it better would have been resetting the clock after reconnecting the battery. Silly detail. But annoying to jump in the car and wonder what time it is.

Anonymous

Source: DFORC

19/04/2013

Great service as usual! See you in 5k!

Anonymous

Source: DFORC

19/05/2013

Glad to get breake light switch fixed. See you on Monday for shocks. Vickie

VICKI & BOYDY

Source: DFORC

20/07/2014

I'm always satisfy with the job that you guys do with my cars and truck

WALTERR

Source: DFORC

21/07/2014

friendly, fair service

STEINARF

Source: DFORC

25/07/2014

always competent courteous service with employees going the extra mile

Anonymous

Source: DFORC

27/07/2014

No better in the Olympia area

CLIFFW

Source: DFORC

01/08/2014

The team at Terry's Automotive is always professional, personal and pleasant to work with. They are efficient in determining the problem, responsive to questions and concerns and always make sure that I am 100% satisfied before I pick up…

TAMMYR

Source: DFORC

04/08/2014

Finished a difficult AC job early, and it works great.

RICHARD J.S

Source: DFORC

19/05/2013

So efficient. Always on top of the safety issues. When you find mechanics both knowledgable and courteous ( and funny) you stick with them!

DAVE & SANDYC

Source: DFORC

21/05/2013

Always a pleasure to bring my car to people I can trust! It's running much better now, thank you so much :)

LORELEIS

Source: DFORC

22/05/2013

We love Terry's Automotive. We bring both our cars to you for service. The staff are knowledgeable, friendly, and helpful. Our only complaint has been that they fail to put the synthetic blend oil in our cars when we get an oil change,…

TOM & MONAD

Source: DFORC

22/05/2013

"terrys automotive is the "Nordstroms" of car repair! the nicest employees,fastest car repair and really convenient!I will never go anywhere else for service>

RACHELL

Source: DFORC

24/05/2013

Excellent, as always. I have no hesitation recommending Terry's for any size automotive repair.

KURTJ

Source: DFORC

25/05/2013

Excellent, courteous, and prompt service as always.

SCOTT & KIML

Source: DFORC

28/05/2013

Great service. All was done in a timely manner.

TERRYB

Source: DFORC

28/05/2013

As a woman I appreciate not being talked down to. The personnel at Terry's always patiently explain to me what needs to be done with my car and allow me to make the decision without aggressive selling.

SUZANNEC

Source: DFORC

04/06/2013

Quick service.

SHAD & LIZR

Source: DFORC

06/06/2013

We have been using Terry's Automotive for more than a decade. Staff has always been very courteous and on time. From the body work they used to do to a simple oil change, prices have always been fair. Thanks for a great job!

ANNA & KEITHB

Source: DFORC

14/06/2013

Your work was on time and you investigated a whine I had in the heater fan and told me what would be the cost - and why - and how to avoid overheating it if the problem became more severe. Friendly and helpful as always.

ANNS

Source: DFORC

14/06/2013

The staff was extremely knowledgeable and professional - it's awesome!! I might not have liked the problem with the car:( but there thorough explanations of everything that was going on was very reassuring. Thank you all!

BARBARAG

Source: DFORC

20/11/2012

I've been around awhile and have experienced all kinds of repair shops, but I have to honestly say this is one of the very best one's out there, they take care of both of our cars, do the work for a fair price,( way below the dealership)…

JEFFS

Source: DFORC

20/11/2012

I've been around awhile and have experienced all kinds of repair shops, but I have to honestly say this is one of the very best one's out there, they take care of both of our cars, do the work for a fair price,( way below the dealership)…

JEFFS

Source: DFORC

22/06/2013

Very pleased with work. Friendly and professional

JOANS

Source: DFORC

09/08/2014

I was able to to get my Honda Civic an oil change, a long distance trip inspection, and tires rotated - and a ride to and from work - between 8 am and 1145 am. At 8 am I told them I needed the car by noon & they did a great job to meet…

PETE & DAWNC

Source: DFORC

21/08/2014

Excellent

JIMB

Source: DFORC

13/09/2014

My family loves Terry's Automotive. I trust you completely and have never had a weird interaction with anyone at Terry's. You folks rock. Please keep up the chocolates - it really helps ease the emotional pain of car expenses. .

STACEYC

Source: DFORC

15/09/2014

Excellent, as always.

Anonymous

Source: DFORC

21/09/2014

Thanks

JILLL

Source: DFORC

10/01/2013

I had a great experience, I had a problem, I was told drop the car off and I got a call a few hours later the car was ready and off I went. I am jaded because I love Terry's, that shop is the best in Thurston County.

TRUDEET

Source: DFORC

12/01/2013

They checked out a dead battery on the spot and had me fixed and on the road again in half an hour.

BRADA

Source: DFORC

15/01/2013

Great service, honest and friendly

DONNAL

Source: DFORC

15/01/2013

Great service, honest and friendly

DONNAL

Source: DFORC

15/01/2013

Great service, honest and friendly

DONNAL

Source: DFORC

22/03/2013

Great! Thanks again!

DAVEW

Source: DFORC

22/03/2013

In and out in half the estimated time and the cost was exactly what I was quoted.

PETERL

Source: DFORC

29/03/2013

We love the staff at Terry's, especially Tod and Robert.

Anonymous

Source: DFORC

31/03/2013

Always awesome service! These guys are super!

JAMIEH

Source: DFORC

04/04/2013

We have had excellent, friendly service ever since we started taking our cars here. We had 2 people recommend you to us so we're passing on the word as well. The shuttle service is great for us since Leslee works near the mall it's…

DENNY_LESLIEB

Source: DFORC

06/04/2013

I have found a trustworthy car care provider, one with experience and quality combined. Even though I drive 40 miles its worth it. Thanks to the crew at Terry's Automotive. DSO

Anonymous

Source: DFORC

14/04/2013

you guys are WONDERFUL...always have been...i'd refer anyone who needed car service or repait.

LINDAA

Source: DFORC

15/04/2013

The staff is competent, friendly, efficient and timely. I am please to to recommend them highly.

BOBH

Source: DFORC

16/04/2013

Always fair! Trustworthy repair! No better place for your car care!

TERRYB

Source: DFORC

16/04/2013

I went in with two supposed problems - one indicated by the car dealer and costing $600. They checked the car and reported that neither issue was an issue! I've been going here for years and have always found them prompt, courteous, and…

ANNS

Source: DFORC

26/09/2014

I would highly recommend Terry's. My first experience was with a triggered check engine light. They reset the light and checked the car for other issues. After receiving their recommended repairs, I took the car to the dealer for a second…

JAREDC

Source: DFORC

30/06/2013

Great service. Diagnosed the problem and fixed much of it.

SUSANL

Source: DFORC

04/10/2014

Replaced my 2002 jeep Grand cherokee radiator at a competitive price. Heater didn't work when I picked up, they diagnosed it as the blend doors. They offered to repair for parts only . It was a labor intensive job but they fulfilled their…

PETERA

Source: DFORC

15/10/2014

I've been going to Terry's for years and have always found them to be speedy in their work, don't sell me services I don't need, and are pleasant to boot!

ANNS

Source: DFORC

21/10/2014

These guys go way beyond the call of duty when it comes to problem solving. Long story short, they couldn't figure out why/how there was was a strange noise going on while braking, so they affixed a Go-Pro camera underneath my rig to watch…

DAYLEP

Source: DFORC

07/07/2013

I appreciate your punctuality, honesty and integrity.

Anonymous

Source: DFORC

10/07/2013

I have been a loyal customer of yours since 1997 & have recommended you to friends & family on countless occasions. My relationship with you will continue for as long as I reside in WA. You are consistent with exemplary service & a…

BRENDAD

Source: DFORC

11/07/2013

you and your team are always wonderful....

LINDAA

Source: DFORC

11/07/2013

As always, excellent service.

JANIE & CLINTB

Source: DFORC

01/11/2014

Best auto shop in the country... know what they're doing, rates are fair and their customer service is awesome. luv 'em

LINDAP

Source: DFORC

11/11/2014

first rate work and as always wonderful customer service!

JOYCE & GREGGR

Source: DFORC

11/07/2013

I took my escape in for routine maintenance check and they told me my vehicle a lot of work, and I appreciated the detailed estimate. When I asked questions, they were pleasant but unconvincing. I took my vehicle elsewhere for a second…

SHERRIW

Source: DFORC

15/07/2013

I have been going to Terry's since I was in college 20 years ago. I have several auto shops in a 5 mile radius of my house and I drive 20+ miles to take my vehicles to Terry's. They are professional, courteous, and I never feel cheated. …

JERRYP

Source: DFORC

16/07/2013

wonderful service, always helpful, courteous, thorough and explains everything, looks for the most cost effective options for us. have used their services for over 12 years on several cars. do yourself and your friends and family the…

BILL & JOANC

Source: DFORC

20/07/2013

As always , good , knowledgeable service .

KELLYM

Source: DFORC

20/07/2013

Great professional service.

Anonymous

Source: DFORC

24/07/2013

Terry's is the best in Olympia by far!

PAMJ

Source: DFORC

26/07/2013

Very Good service at a reasonable price

KERRYB

Source: DFORC

01/08/2013

Friendly, quality service all of the time. Fixed the issues on all of our vehicles. Reasonable prices

CAMERONM

Source: DFORC

10/08/2013

Great service as always! Brought in for a 70k check. Kyle was his usual friendly self!

Anonymous

Source: DFORC

13/08/2013

Terry's always does a good job.

FRED & DOLORESR

Source: DFORC

16/08/2013

Wonderful service as always! We always bring our cars to Terry's.

LORELEIS

Source: DFORC

25/10/2012

Terry's is awesome!! The staff is top notch!

RACHELL

Source: DFORC

13/11/2014

Friendly, helpful and quick. I don't feel like Terry's tries to sell unnecessary service.

ROSEA

Source: DFORC

17/11/2014

Always great service. Up front honest. Communicative. Willing to take the time to answer my questions and options.

AUDRAH

Source: DFORC

20/11/2014

Always great customer service & quick turn around.

REBEKAHL

Source: DFORC

29/11/2014

Terry's Automotive is a breath of fresh air in the car repair arena. They are honest, fast, and excellent! We would not take our car anywhere else. They were able to repair our Honda in one day when we unexpectedly broke down. They…

SEWALLY

Source: DFORC

09/12/2014

Funny but bringing my car in for service is like visiting old friends. Very personalized service!

DAVE & SANDYC

Source: DFORC

24/12/2014

As usual everyone is wonderful!!

JOB

Source: DFORC

03/10/2013

You guys are the best , thank you. Rafael Urena

RAFAELU

Source: DFORC

08/10/2013

Very responsive for appointment, work appears fine, information for future consideration. Issue was that the car needed oil and a new filter, evidentlly that was not communicated (done by wife and daughter), and consequently was not done.…

Anonymous

Source: DFORC

09/10/2013

a good job.

DUANES

Source: DFORC

11/10/2013

These guys and gals are the best! I have always been greeted with respect and listened to carefully with whatever automotive concerns I may be experiencing. Even if after driving off their lot and find that the problem is not completely…

DAYLEP

Source: DFORC

11/10/2013

Terry's automotive staff are courteous, professional and knowledgeable.

BRIAN & VIVIANC

Source: DFORC

15/10/2013

Terry's Automotive always gives us the straight scoop on what is wrong with our car. They also take time to give us data on what to look for in the future.

FRED & DOLORESR

Source: DFORC

22/10/2013

Friendly Completed work as promised Very reasonably priced Clean facility I highly recommend Terry's Automotive

JOB

Source: DFORC

24/10/2013

it was great...the guys and Rachel are always wonderful to me.....and terrific for my cars!!!!

LINDAA

Source: DFORC

31/12/2014

Terri and I have been bringing our vehicles to Terry's Automoticw for over the past 26 years. We appreciate the hometown/family owned atmosphere. In addition, the honesty and professionalism is refreshing. The Team at Terry's has always…

PAT & TERRIG

Source: DFORC

17/01/2013

Service was very good and fast

BETTYS

Source: DFORC

20/01/2013

they always provide top freindly service,that i can depend on them standing behind.this is the reason i recomend them to all that i talk to about auto repair,i have taken my daughters car there and they fixed her car so that i know she is…

DENNISK

Source: DFORC

24/01/2013

As always, excellent service, with the bonus of pleasant and helpful staff.

Anonymous

Source: DFORC

27/01/2013

outstanding honest service, as per usual...1 year + customer!!!! many thanks,...stephanie donchey

STEPHANIED

Source: DFORC

01/02/2013

Robert, Todd and Brian are always super nice and helpful on the phone and in person. I've never really met the actual mechanics, but I'm sure they're nice, too. Being courteous and personable goes a long way to build trust and respect in…

KATHERINE & BENR

Source: DFORC

25/10/2013

Excellent customer service and work as per usual! I will never take my car anywhere else!

JESSICAP

Source: DFORC

30/10/2013

Our 2002 Kia Sedona's plate number is 701 YQB NOT 241 NLT Not 241 NLT. The servicing process went fine. It was scheduled on the day I requested. I was shuttled to my home in a timely manner & returned to pick up the maintenance I wanted…

REXA

Source: DFORC

02/12/2012

The busy weekend after Thanksgiving I had to drive my daughter across the pass to WSU. Mike squeezed me in to the schedule and set me up with snow tires. He had great advice and I'm very pleased with the concern for our safety.

DAVE & SANDYC

Source: DFORC

11/11/2013

As always, our favorite car repair guys (and gals) do quality work! Thank you for the quick diagnostic and getting me back in circulation again. We'll be back...you can count on it.

TERRYB

Source: DFORC

10/02/2013

good service,freindly people

DENNISK

Source: DFORC

11/02/2013

great service

NESRINES

Source: DFORC

11/02/2013

They took care of our problem quickly and effficiently. We had the car back by noon.

AL & CATHYH

Source: DFORC

01/03/2013

Excellent service as always. Keep up the great work.

JOHN & ALICES

Source: DFORC

03/03/2013

Always glad to do business with the bunch at Terry's Automotive. They go above and beyond in making sure that things get done right.

VICKI & BOYDY

Source: DFORC

03/03/2013

Done on time. Good Communication on work done.

FREDE

Source: DFORC

09/02/2014

I have an 1999 Chevy truck which most automotive shops are either not equipped to properly handle, or not properly staffed to either diagnosis or make needed repairs for. I had some severe issues with the throttle, idling, and shifting.…

MIKEK

Source: DFORC

16/11/2013

Great and reasonable service. I recommend Terry's on a regular basis.

ROBC

Source: DFORC

22/11/2013

Came in for an oil change and as alway you were prompt and polite.

CHUCK & RENEES

Source: DFORC

23/11/2013

Always a great experience. We've had you service my wife's car but my truck has been healthy up until now but I knew where I was going when it showed signs of fatigue. The brakes work great and the grinding noise is gone. Ahhhh!! You…

DENNY_LESLIEB

Source: DFORC

24/11/2013

I not only get expert service, I get an education! Any question I bring to the guys at Terry's gets a complete and thoughtful answer. Much appreciated from this female customer!

DAVE & SANDYC

Source: DFORC

04/12/2013

As always you only did what was necessary at the time and gave me a time line for doing the rest rather than insist that I get everything done at once. The work was done in a timely fashion, and as usual, I have no complaints what-so-ever.

ANNS

Source: DFORC

12/02/2014

I was very impressed with the service and follow through with the work Terry's completed for me. They completed the engine replacement quickly and within the budget initially quoted. They have definitely earned my future business.

Anonymous

Source: DFORC

14/02/2014

As always, my scheduled service was done on time. I very much appreciate the shuttle service so I can get back to work while my car is worked on.

BRIANM

Source: DFORC

16/02/2014

Always friendly service! We love supporting a local family owned business that always takes care of us in a timely manner.

CHRISTOPHER & LAURAA

Source: DFORC

17/02/2014

wonderful as always....

Anonymous

Source: DFORC

18/02/2014

The service was great, the employees were helpful and they got the job done right and fast.

Anonymous

Source: DFORC

06/03/2014

Every experience has been great. Both my husband and I have used them for our vehicles and as a woman I never feel like they are trying to sell me something just because I'm a girl. We have even be told we didn't need to do anything. Such…

TANISHAS

Source: DFORC

19/08/2013

Awesome Shop!!! Will continue to take my vehicles there until they close or I move from the area!!!!

SHAD & LIZR

Source: DFORC

24/08/2013

Fantastic service as always. Great job of diagnosing and fixing the problem and getting our vehicle back to us quickly! The only shop I will trust my cars with. I highly recommend Terry's Automotive!

Anonymous

Source: DFORC

26/08/2013

Professional friendly staff; honest work with suggestions for what needs work now, and what can wait.

ARLEENS

Source: DFORC

27/08/2013

Service was good. Thank you so much for helping me out.

FRED & DOLORESR

Source: DFORC

28/08/2013

friendly personalized service as always. thorough but unwilling to charge you for unneeded parts or labor.

SHARONB

Source: DFORC

10/03/2014

The repair to my car was very fast and well done. GOOD JOB !!!

DAVIDC

Source: DFORC

13/03/2014

as always a very good experience.

DON & TAMMYM

Source: DFORC

14/03/2014

Great experience

STEVEJ

Source: DFORC

18/03/2014

I don't know where to start, so I'll walk through the entire process and let you decide: I brought my Truck to Terry's Automotive in Olympia for 2 problems: 1. The master cylinder in my truck had failed, and 2. I had a check engine light…

JASONJ

Source: DFORC

30/08/2013

We appreciate your professionalism and excellent customer service, and trust our automotive work will effectively taken care of.

TOM & MONAD

Source: DFORC

01/09/2013

My car is a luxury sports sedan, less than 8 years old but with 221,827 miles. We did a routine periodic service plus a transmit ion service. I received a heads-up on a couple things which are likely to need attention during the next…

JOHNE

Source: DFORC

03/09/2013

Your Service Manager was knowledgeable, professional and customer oriented. Great to work with and the needed work was completed as promised!

Anonymous

Source: DFORC

06/09/2013

Diagnosed my "check engine" lite problem quickly; informed me that it was the hybrid battery that was still under warranty. Convenient ride from work to pick up the car.

PETE & DAWNC

Source: DFORC

06/09/2013

Good work. Always helpful and professional.

FRED & DOLORESR

Source: DFORC

08/09/2013

As always, I had a professional and friendly experience with Terry's. I received timely, same-day service for my scheduled appointment. Before doing any work that wasn't already agreed upon, I received a call from Kyle to verify my wishes.…

BRIANM

Source: DFORC

05/12/2013

Great job guys, as usual.

RAFAELU

Source: DFORC

05/12/2013

Though Will was polite and engaging, I felt he was overselling possible needed repairs and giving incorrect information about problems with our car that didn't exist.

Anonymous

Source: DFORC

15/12/2013

Terrys is a great place to take your vehicle to get worked on. I took my f250 do an oil change and they did a great job. The truck was acting up and they scanned the vehicle for me and drained my fuel water separator for free. Also I…

RUDYG

Source: DFORC

20/12/2013

Terry's has provided prompt and professional service to my cars for 15+ years. They stand behind their work and provide great all around service.

PETE & DAWNC

Source: DFORC

21/12/2013

excellent!always very courteous and helpful. and I have a ride to and from work while my car gets fixed.Been a customer for over 12 years and love the family owned company and also their customer focused service. thanks so much!

Anonymous

Source: DFORC

23/12/2013

You guys are great. Recently I was asked by another one of your customers if you remembered my name when I walked in the door. My response: "Don't think so but they know which car belongs to me and have a good idea of the work they have…

JOANS

Source: DFORC

08/12/2012

Excellent , timely service as always.

JOHN & ALICES

Source: DFORC

30/03/2014

I have trusted the repair and maintenance of all my vehicles to Terry's for the past 25 years and have always found an honest, fair, and quick response. Terry's has performed everything on my vehicles from an oil change to a transmission…

DIANEW

Source: DFORC

31/03/2014

well satisfied with your service as usual including being ferried to and from home to your shop to our home at S Sleater-Kinney & 21st. When we lived 3 miles south of Hawks Prairie I appreciated being ferried the additional distance to our…

REXA

Source: DFORC

03/04/2014

The guys are always knowledgeable, polite, and they do a great job. Always good service at Terry's.

MELINDA & JOES

Source: DFORC

05/04/2014

Since we've been taking our vehicles to Terry's we have had the best results and great, friendly service. We tell all our friends who don't have a mechanic to check out Terry's!!! D. Bailey

DENNY_LESLIEB

Source: DFORC

08/04/2014

Terry's Auto is always easy to schedule and the work is done on time. I appreciate the service we've had from them for the past 13 years.

TERRYB

Source: DFORC

23/12/2013

As always, great service, impeccable advice.

JANIE & CLINTB

Source: DFORC

28/12/2013

Every time I go to Terry's, I know that I have entrusted my car to an honest bunch of mechanics. They are like family.

BRANDONA

Source: DFORC

03/01/2014

Great place to take your vehicle, very honest and loyal to there customers.

Anonymous

Source: DFORC

08/01/2014

I had the best mechanic experience ever here. Seem very honest and professional.

Anonymous

Source: DFORC

14/01/2014

Once again, the entire staff at Terry's Automotive did an excellent job on my car. Terry's Automotive has worked on every car I've had. My 1971 LTD Ford Convertible, they kept it in tip top shape. My 1995 Ford Ranger, my 2003 Ford…

LINDAA

Source: DFORC

16/01/2014

Everyone that encountered, from the shuttle driver to the cashiers, were extremely nice and accommodating. Not once did I feel pressured to do anything. Great experience!

BILLYC

Source: DFORC

23/01/2014

Good as usual and completed on time also, I will be bringing it back in a couple of thousand miles just to have it checked to make sure that the trany is working like it is supposed to.

Anonymous

Source: DFORC

25/01/2014

The service rep greeted me by name when I came into the front office. The car was done in just over an hour from my arrival. The total price was exactly the estimate. On time, on budget, at my requested time--what more can I ask for?

Anonymous

Source: DFORC

06/02/2014

Again, Terry's has enhanced the trust of knowing they will identify needed repairs and costs, as well as when NOT to repair. Thank you.

DENNY & PAULAH

Source: DFORC

07/02/2014

Timely and the work was done right WHEN the right parts arrived.

Anonymous

Source: DFORC

08/02/2014

Terry's Auto has always been my first choice for doing business. Great place to have a Dr. in the house when it comes to servicing my car or truck. Jim Bennett

JIMB

Source: DFORC

09/02/2014

Excellent, as always!

Anonymous

Source: DFORC

10/04/2014

I won't take my care anywhere else. They are fast, skilled, reasonable, responsive.

JANEK

Source: DFORC

11/04/2014

I always trust them to do a good job!

BRUCEF

Source: DFORC

14/04/2014

Tod, given that he already had a full plate, was incredibly responsive to my Explorer emergency. Resulting from Tod's efficiently getting parts organized for my vehicle - I picked up my car late Friday afternoon. I was quite pleased…

BRIAN & VIVIANC

Source: DFORC

20/04/2014

Terrry's Automotive has taken care of every car I've owned since I moved to Olympia...and they take care of my son's autos as well. They are extremely knowledgeable - very nice - always on time and many times underestimate. I cannot…

LINDAA

Source: DFORC

22/04/2013

One of the reasons I love Terry's is their honesty. People always worry about taking their car in, that they might get overcharged or have work done that they didn't need, but you don't have to worry at Terry's. We thought our car was…

LORELEIS

Source: DFORC

25/04/2013

excellent, prompt service!I'll be back per usual.

JOYCE & GREGGR

Source: DFORC

26/04/2013

Terry's Automotive is a trustworthy and efficient shop to take your car for maintenance and repairs. Family owned. Courteous. They get the job done.

BRANDONA

Source: DFORC

28/04/2013

Always pleasant, always respectful, always honest. I love Terry's!

ANNH

Source: DFORC

23/10/2012

The folks at Terry's are looking out for us. While my explorer was in for service, they discovered the motor on my rear windshield wiper was loose. The wiper has not cleaned the back window for years. I had no idea why. Simply tightening…

FRED & DOLORESR

Source: DFORC

10/03/2013

I will always take my vehicles to Terrys. They are an honest hard working shop.

DEEDEE & MARVINS

Source: DFORC

10/03/2013

my experience @ Terry,s has always been very positive friendly service @ a fare price.

STEVEJ

Source: DFORC

16/03/2013

Terry's is an honest local business that provides and excellent service to it's customers.

RICHR

Source: DFORC

10/11/2012

Robert/Brian/Will: This is to thank you all for excellent service. Will was quite knowledgeable and diligent. All of your staff were courteous and professional. Thanks, Brian & Vivian "Dianne" Cavallo

BRIAN & VIVIANC

Source: DFORC

10/12/2012

I look forward to working with the crew at Terrys auto. They have always treated me as a valued custmer. I have other autos that i will be taking in to have them check over for me and to recommend the nessary work. …

FRANKG

Source: DFORC

27/07/2014

I have been a customer for over 2 decades and have NEVER been disappointed with anything regarding service, car knowledge or courtesy and friendliness with staff, mechanics and management. I have referred lots of people to Terry's…

KAREN & RONJ

Source: DFORC

30/07/2014

Everything always turns out good.

BETTYS

Source: DFORC

02/08/2014

Thank you so much for taking care of my car!!!

CASIE

Source: DFORC

05/08/2014

You guys are great! i have been totally impressed by your excellent services to both my vehicles. You kept me posted about the progress of the repairs the entire time. I am also grateful for your honesty and integrity. i will continue to…

ANDIL

Source: DFORC

18/08/2014

I have been going to Terry"s for many years with a few cars for service and repairs. I have always received great service and informative explanations for repairs. Good people!

SPENCERR

Source: DFORC

26/04/2014

Our experience with Terry's has been first-rate, approaching 200,000 miles on both cars.

JOYCE & GREGGR

Source: DFORC

01/05/2014

I've always liked the service we get at Terry's. Have been coming here for years. All the staff is great!

ANNA & KEITHB

Source: DFORC

01/05/2014

I love taking my car to Terry's Automotive. The guys always treat me and my car with respect. They are very professional in that they: 1) Explain everything in understandable detail 2) Honor their quotes 3) Do quality work 4) …

LORRAINEM

Source: DFORC

02/05/2014

Excellent service! Very courteous and knowledgeable office staff as well as fast servicing of my car. I also receive email reminders when service dates based upon anticipated mileage arrive.

Anonymous

Source: DFORC

04/05/2014

I will never take my vehicles anywhere else. They're honest, have fair prices, and great service.

SHERISEB

Source: DFORC

08/05/2014

Fifteen years plus they have cared for my vehicles. They have always been friendly and professional. I can always count on my vehicles being fixed right the first time but if I ever had a problem I know that I can count on them to make…

MARK & LORNAC

Source: DFORC

17/05/2014

As usual I was well taken care of.

REXA

Source: DFORC

25/05/2014

We appreciated the quick turn around time. The employees were courteous.

Anonymous

Source: DFORC

29/05/2014

Great service, and very fast! Thank you so much!

NEDH

Source: DFORC

29/05/2014

Our last visit was really short, but cost us tow truck fees. Thought we needed a fuel pump, but it was just flooded!!!

ANNA & KEITHB

Source: DFORC

02/06/2014

Professional, curteous staff. Excellent service as always. I am moving from the area soon, and sad to lose an automotive shop I trust.

Anonymous

Source: DFORC

24/08/2014

The Honda is still running. That is always a plus. Having several younger folks in the family with older cars will keep us coming back for some time. It is just a matter of trying to figure out which one to bring in next.

FRED & DOLORESR

Source: DFORC

14/09/2014

They finished before they said they would, provided excellent customer service, and did it at a fair price. Recommended.

Anonymous

Source: DFORC

15/09/2014

Terry's is the only place to take your auto! Thanks for doing a great job!

JIMB

Source: DFORC

24/09/2014

I was able to get our Silverado pickup in for service for an oil change on Monday. I needed to leave on Tuesday for family obligations out of town. The people at Terry's Automotive are great on service. I had my truck back by noon so I…

VICKI & BOYDY

Source: DFORC

02/10/2014

Very good service. D. B. S.

DUANES

Source: DFORC

12/10/2014

as always , a good experience

Anonymous

Source: DFORC

15/10/2014

We took our Acura into the shop for an oil change and the extras offered under the $39.95 special. Everything went as promised. Good job, as always.

TOM & MONAD

Source: DFORC

24/10/2014

Good service

JINGR

Source: DFORC

31/10/2014

What a great place to take your car to be cared for! SUPER! Jo

JOB

Source: DFORC

06/11/2014

As always, Terry's fixes the problem.

MICHAEL_JANW

Source: DFORC

16/11/2014

Count on courtesy, intelligence, and honesty when you visit Terry's Auto. It seems to run in the family. And it spreads to the whole shop. I actually enjoy going to my mechanics no matter the news. I love the explanations and diagrams.…

CRAIG & GAILM

Source: DFORC

20/11/2014

I am so thankful for Terry's automotive and there kindness and expertise. My car broke down at the intersection near them but I didn't get it fully to there shop. They picked it up from the grocery outlet parking lot for me and did a great…

Anonymous

Source: DFORC

22/11/2014

Needed an oil change and Terry's got me in on late notice. Came ready to wait for an hour or so. Was out of the office within 40 minutes. Great service. have been going there for over 5 years and pleased every time.

FREDE

Source: DFORC

06/12/2014

You always take great care of my truck and also tell me what I can do to prevent further damage/visits!

BRUCEF

Source: DFORC

13/12/2014

Great people, very competent and honest. It is always a pleasant experience.

RICKS

Source: DFORC

27/12/2014

When my care overheated in Seattle and I was faced with the decision to tow it a mile away or to Olympia to Terry's it was a no-brainer. I was willing to pay extra to have my car taken care of by the one I trust. As usual, the work was…

JANEK

Source: DFORC

03/01/2015

Wonderful service!

TRUDEET

Source: DFORC

07/01/2015

Caring, Honest, and Timely. I am looking for the opportunity to have an established relationship with a service center. So far so good.

Anonymous

Source: DFORC

18/01/2015

Excellent service as always. The folks at Terry's are very trustworthy. Now my whole family of four cars uses Terry's. I trust them to send my teenage daughter in without us to get honest advice and recommendations. Top notch.

MISSYW

Source: DFORC

21/01/2015

Outstanding as always! Will never take my car to another shop ever again. Cannot beat the quality work, honest estimates, and the feeling that they really care about their customers and maintaining a long-lasting relationship.

Anonymous

Source: DFORC

22/01/2015

As always, we are very happy with the service at Terry's Automotive. The staff are friendly and always anxious to accommodate our needs. We have the utmost confidence in the work they do for us. Wish they had a Hawks Prairie shop.

TOM & MONAD

Source: DFORC

24/01/2015

Thanks like always for taking care of my cars and trucks. Your the BEST! Jim Bennett/RE/MAX Parkside

JIMB

Source: DFORC

29/01/2015

In the Pass I had taking my cars to different mechanics but none of them were honest until I was recommended by a friend to take My car to Terry's Automotive I was so glad that I listen to my friend because I am happy the way they treat…

WALTERR

Source: DFORC

29/01/2015

Amazing Service.

KANOM

Source: DFORC

03/02/2015

Terry's has been consistent over the many years I have gone there. The mechanics do great work and back it up. They don't do unnecessary repairs but inform you of future repairs that may be coming up. They shuttle you to and from work. …

STEVEY

Source: DFORC

09/02/2015

Terry's is a great! They have been servicing and repairing my cars since 1994 when after going to several others, they found what the problem with my car was. They are honest also.

JUNE & ROBERTS

Source: DFORC

21/02/2015

Todd worked me in on short notice, ran a fast diagnostic and sent me on my way. Great service! GREGG REYNOLDS

JOYCE & GREGGR

Source: DFORC

23/02/2015

Our used Mini car upkeep was an unknown to both us and Terry's. They gave me very good information on the needs and condition of our car. It will be good to have it worked on by you from now on. Thank you.

LAURA & TIMT

Source: DFORC

06/03/2015

Always happy with Terry's. Honesty, friendliness, top-notch work. What else do you need?

Anonymous

Source: DFORC

08/03/2015

I was pleased with the service & timely manner that you got our truck done. We will bring it to you and get the rest done in the near future. My only complaint is that you spelled my name wrong. Vickie Yeager

VICKI & BOYDY

Source: DFORC

15/03/2015

Excellent service. Trustworthy.

Anonymous

Source: DFORC

18/03/2015

It was a nice surprise to leave Terry's with a bill less than what I spent to have my weed trimmer repaired.

Anonymous

Source: DFORC

16/01/2013

Great job guys.

Anonymous

Source: DFORC

16/01/2013

Seat broke in car, they fixed it quickly and at a good price. We only take our cars to Terry's . I also tell everyone I know who needs work done to go there.

JEFFS

Source: DFORC

19/01/2013

Great service. Would have been 5 stars if only had remembered to put the oil service sticker on the windshield.

JEANNER

Source: DFORC

20/01/2013

Over the past three years or so, I have taken my commuter vehicles to Terry's for all my mechanical problems and all my maintenance. My entire family takes their vehicles here as well. Terry's continues to do fantastic work, and has…

SETHF

Source: DFORC

04/11/2012

Called Tuesday and was able to get it in the next day, with a ride to and from work. No surprises.

PETE & DAWNC

Source: DFORC

30/01/2013

My wife and I trusted our vehicles to you for nearly 13 years and we have never been disappointed. Great service! Fair pricing! As long as we remain in Olympia you will be our "go to" auto service shop. We love Terry' Automotive.

TERRYB

Source: DFORC

09/02/2013

Excellent! Professional, timely, and reasonably priced.

CAMERON & JULIEN

Source: DFORC

03/06/2014

Everything completed to expectation.

Anonymous

Source: DFORC

03/06/2014

Everything completed to my expectation.

Anonymous

Source: DFORC

03/06/2014

Easy to work with. Good prices on parts. Provided helpful little things that made the experience much easier. Good show.

JANP

Source: DFORC

06/06/2014

good service , professional staff ,as always.

Anonymous

Source: DFORC

10/06/2014

As always, I was in and out for my scheduled appointment. Thanks for the quick service so I could feel confident that I'm ready for an upcoming trip across the state.

BRIANM

Source: DFORC

13/06/2014

always the best service

MATTN

Source: DFORC

14/06/2014

Will was very honest and respectable to deal with. It is always a pleasure to bring my car repair needs there knowing that I won't be suckered or pushed into unnecessary repairs.

BILLYC

Source: DFORC

29/06/2014

I love everyone at Terry's. They are skilled at what they do, friendly and so accommodating. I trust them implicitly. I look forward to tune- up time . I love how they interact with each other and with their customers. Maureen

MAUREENC

Source: DFORC

29/06/2014

You guys are the best!! Always quality service!!

LORRAINEM

Source: DFORC

02/07/2014

As always, I received prompt, courteous service.

Anonymous

Source: DFORC

20/07/2014

I have never received anything other than complete courtesy, professionalism and respect. That is hard to find anywhere, much less when dealing with auto repairs. I trust this shop 100% and find they go above and beyond every time we…

ROB & JENNIFERR

Source: DFORC

04/05/2013

These guys are rare gems! Professional, sensitive to individual needs and do what they say. I consider them keepers for life!

DAYLEP

Source: DFORC

16/04/2012

Great auto repair

My wife and I have used Terry's for all our matinance and repair needs for the last fourteen years. We are always given great service and feel that our cars and trucks, both import and domestic get thoughtful and timely attention. They…

rick & rachel l

Source: CLOBB

21/05/2012

I needed emergency brake repair. The staff were very kind and professional.

Dropped off my car and key. They took my call very early in the morning and proceeded to get the parts needed and do a great job on my car so I could have it back the same day. I was very fortunate to have found Terry's. I would definitely…

suzanne p

Source: CLOBB

19/05/2010

They are excellent to work with.

I love taking my vehicles to Terry's Automotive. I have been using them for several years. I found the staff to be very helpful and courteous. They have always treated me well. They always get my vehicle in on time, and take me to work…

Matt R

Source: CLOBB

20/05/2010

It is a great place to go, and a lifesaver to someone who's new in town.

I love Terry's Automotive! They are especially good at letting me know what I need to do to my car, and how long I can go without doing it. They really prioritize the service, and I have always liked that about them. The repairs are…

Heather B

Source: CLOBB

26/05/2010

Great, trustworthy automotive repair business.

I've been taking my car(s) there for years. Great group of employees; excellent customer service and reliable work.

jamie

Source: CLOBB

27/05/2010

no better service in Olympia

I have used many auto shops in our area and have found that Terrys is most consistant for quality service. Most of all I appreciate the freindliness and honest oppinion of problems.

rich

Source: CLOBB

27/05/2010

Excellent work and customer service

Terry's Automotive has been a wonderful experience. Their work is always excellent and the customer service is outstanding. I have recommended Terry's to several people over the years that I have been taking my car to them and those…

sue

Source: CLOBB

01/06/2010

Excellent

I have referred many people to Terry's for a variety of car problems and always heard excellent results. Most, if not all have become Terry's customers.

dave

Source: CLOBB

01/06/2010

AAA towed to terrys super service good price

was in a bind far away from home AAA towed my auto to terrys super service same day very good price

m f

Source: CLOBB

15/06/2010

Reputable and trustworthy.

We feel that Terry's Automotive is honest. They occasionally make mistakes, but they are always willing to fix those mistakes. We have been using them for so many years, and we have many vehicles, that mistakes happen. We just think…

Steve T

Source: CLOBB

26/06/2010

excellent

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jim

Source: CLOBB

11/07/2010

Thorough customer satisfaction.

From the moment I walk through the doors till the time I exit them, I feel very confident that Terry and his crew have my best interest in mind. The quality shows with the expert explanations and diagnotic reports of my vehicles as well…

melissa

Source: CLOBB

05/09/2010

Outstanding customer service. Budget conscious. Instills all arounf trust.

I couldn't be happier with my experience at Terry's Automotive. My 15 year old vehicle has over 200k miles and needed several repairs to keep it running well and safely. Knowing that I could not afford a new car and was on a tight…

jason

Source: CLOBB

22/02/2014

Over a year later the service I received still makes me cringe

I don't know where to start, so I'll walk through the entire process and let you decide: I brought my Truck to Terry's Automotive in Olympia for 2 problems: 1. The master cylinder in my truck had failed, and 2. I had a check engine light…

Jason J

Source: CLOBB

20/02/2015

High Integrity and honesty

My Jeep JK had a "no-start" condition, towed in to Terry's, as I had no idea what was wrong. Turned out, loose battery cable clamp - enough contact that the dash lights lite up, but not enough to engage the starter. They could have told…

Jim S

Source: CLOBB

09/03/2016

Terry's Honesty Saved Me $2,000

After getting a quote from a well known tire store chain for breaks and suspension, I went to Terry's for a second opinion. They informed me much of what I was told needed to be replaced did NOT. They saved me over $2,000. It's easy to…

Dena R

Source: CLOBB

07/08/2008

Overpriced and high sales pitches

Be prepared to just hand them your checkbook at the door. They charge a huge fee just to tell you what's wrong with your vehicle. I remember when that was what you went to a mechanic for - having them figure out the problem and fix your…

Laura M

Source: INPAG

07/10/2008

Great service

I've used Terry's for years and have had them service/repair several vehicles. They're honest, get the job done quickly and are reasonably priced. Customer service is excellent. I have utmost confidence in Terry's and have recommended…

Sandy O

Source: INPAG

29/07/2016

I took my son's Honda in for brake work. The lady behind the desk said they had done a routine safety check and it appeared that a front steering assembly seal was starting to leak. Not a major problem, but something to keep an eye on. I could see the $$$ flying out of my wallet- new struts, new ball joints, etc. A typical minor repair morphing into something major. Here we go, I thought to myself. I asked them to take a closer look. Fast forward next day- the lady said a mechanic examine the problem. Bottom line: Everything is fine. No leak. No repair needed. Try that with some auto shops and see what happens. These folks have gained my confidence and trust. Prices are reasonable, service prompt, and they are honest.

motoroil456

Source: GPLAC

17/03/2016

Terry's in the ONLY place in town as far as I'm concerned. I've taken every car I've owned there for the past 40 years. (oh my God, am I that old?) Everyone I know goes there and everyone loves them. They are honest, great communicators and are a local family run business. So they care about their customers. You'll find you get to know them and look forward to seeing them when you go in. A friend of mine who is a real car person moved here recently and I referred him. He called afterwards to tell me he has never, ever had such good service, and the price made him very happy, too.

Pam Corwin

Source: GPLAC

07/06/2016

Took time to listen and answered my questions; didn't push any service. Completed the repairs right away. Great experience.

Winfried Danke

Source: GPLAC

16/06/2016

Awesome customer service. I'll be taking all my vehicles here from now on.

Kyler Kokenge

Source: GPLAC

20/05/2016

Excellent work, reasonable rates; The crew takes responsibility and are accountable. Highly recommend.

William Crabtree

Source: GPLAC