15/11/2013

I met Mark years ago in line at the bank and I started going to him about six months later. He has worked on my Honda and my Subarus. I have referred a lot of friends here and they have been very happy. This is a small operation, but as somone who has owned his own business that is the way I like it. Definitely recommend.

Andy W.

Source: YELP

27/07/2013

I have never reviewed any place on yelp before but I had such a horrible experience I had to warn everybody to stay away!!!
Service was horrible! He was rude and showed no care as to what I had to say. His services are way overpriced!
If you want rude and expensive service come here. If you like to see a mechanic who is treats you like a valuable customer, doesn't charge ridiculous prices, and actually smiles STAY AWAY!!!

Ty J.

Source: YELP

22/06/2011

Avoid these guys unless you like paying top dollar for inferior parts.
I paid $200 for a radiator last year (plus other small parts & $400 labor, total $800 repair), and it sprung a leak on me less than 12 months later. Turns out they installed an aluminum core radiator with plastic tanks. I'm working on the car myself now, and I found an all metal brass / copper replacement for $50 online. We'll see how that goes...
They also did my brakes another time, and installed some crazy pads up front. I warped two sets of rotors within 15k miles, and barely wore the pads.
Another time, they forgot to latch the airbox after changing the air filter. My car stalled a week later from debris plugging up the airflow sensor. "Whoops".
To sum it up, they do know how to fix Subarus, but they don't use great parts, and I don't think they are earning their high labor rates. I'm much happier to be fixing my car myself these days.

Denny T.

Source: YELP

28/06/2012

I've never reviewed any businesses online. But I'm fairly certain this needs to be shared. These guys are shady. And I know they take these reviews seriously since they offer an oil-change discount if you review them favorably.
I'm no mechanic and I don't have a lot of money to spend on cars. I bought a 1987 Subaru GL from East Valley (for the exact price they asked) over two years ago. It had many miles on it and I didn't expect perfection.
My problem with East Valley is not that they don't do good mechanical work; I don't know enough to determine that.
I took my car to them with idle/stall problems early in 2012. They looked at it overnight and charged me $225.
When I arrived to pick it up, one hubcap was missing. I questioned Mark about it, and he scoffed at me, saying I'd brought it in missing a hubcap. I had not. The hubcap was actually on the ground at the back of the garage. Mark pretended like it was from another vehicle.
Additionally, a side panel was missing from my driver's door. It had been tossed into the back of my car. When I asked about that, Mark said it came off when they were cleaning the car. That I could put it back on myself. Of course I could, but I've been taught that if you break something, you fix it, especially if I'm paying you.
Then, on the diagnosis, they told me I needed a new alternator. It would cost close to $300 for them to put one in. I looked online and saw alternators for around $70. So I declined their service - the car operated ok at that time and I could drive it home. My buddy had an extra alternator from his Suby. We installed it ourselves and it took less than 30 minutes. So I'm not sure where the $300 quote came from.
I've taken my Suby to a different shop since to have a new Weber carb installed. The mechanics there noticed a laundry list of problems on the vehicle, problems that don't often show up on an engine that has been, as East Valley claimed, completely rebuilt prior to my purchasing it. (The total estimate on repair cost was near $2000.)
Oh well, I'm a chump for buying an old car at such a price, but I'm not chump enough to let the story of East Valley go untold. I'm sure there are some great mechanics there. Brian, for one, was super nice and very skilled, but the overall feel and sense of business ethics there is shady as hell...

Breaking Through C.

Source: YELP

29/08/2011

Great service. They are on of the most honest and reasonably priced mechanics around. Not sure what the other guy was talking about. My brother went to them 15 years ago at their previous spot and my room mate went to theses guys 10 years ago. All were very happy and referred us when we bought a Subaru and moved to the area.

Nate B.

Source: YELP

07/12/2013

whatever your Subaru needs are mark and the crew can take care of it for you.

Raffi Seropian

Source: FBOOK

01/08/2016

Mark Bryant

Source: FBOOK

22/06/2015

Daniel Hollingshead

Source: FBOOK

25/09/2014

Benito Martinez

Source: FBOOK

07/12/2013

Colins Goertzen

Source: FBOOK

05/11/2013

LeeAnn Irvine Sandoval

Source: FBOOK

11/07/2008

Honest, dependable, affordable

Mark Bryant and his staff are polite, friendly, and professional. I feel like I can trust them. Mark is known as "The Subaru Guru" but they definitely know what they're doing with all makes of vehicles. After living in Seattle for about 5…

Melsoko

Source: CSEAR

28/10/2008

Odometer Fraud

I was about to purchase a car at this place until I watched the owner mess with an Odometer in his office and then he tried to convince me that it was real mileage. I ordered a Car Fax and found the truth, and when I called back to ask…

SubbieBabe

Source: CSEAR

03/02/2009

dependable, fast service, good price

I bought my Subaru Outback about two years ago from East Valley Auto and since then I am yet to find a repair shop/dealer that offers faster service, lower repair costs, and dependability. I live in Seattle, but am willing to go to Kent…

sklobot

Source: CSEAR

09/02/2009

Fair, Dependable, Honest, and Fast

I have dealt with many subaru guys in the past, and none have been as honest and forthright as Mark Bryant and his team at East Valley Auto. He lets me know what needs fixed now, and what can wait. He has never tried to sell me something I…

Pricklypear531

Source: CSEAR

09/02/2009

Only Buy Subarus beacuse of Mark & Brian.

I have been a customer of Mark and Brian's for over 18 yrs. During this time I have not bought or leased a car other than a Subaru, mainly because when you find a good mechanic, it's like finding a good Dr. you hold on to them. Mark must…

Soapman116

Source: CSEAR

09/02/2009

More than fair service and dependability.

I don't understand what subbiebabe is talking about. Mark (the owner) is one of the most honest guys i know, he sold me a car for basically the price of the engine for my mother in law, not only that, when i had my car there to be worked…

rockinloud14

Source: CSEAR

14/04/2010

the guru took care of me

My Subaru needed a new fuel injector, I had taken it to a place up north who didn't even look at the units installed in my motor and ordered me the wrong one which cost me time and money to figure out, then they wouldn't take it back! …

johnhollis1

Source: CSEAR

11/05/2010

The Mechanics here are very handsome

I find Mark very attractive and he smells good. I don't know Brian.

pinsx3

Source: CSEAR

21/04/2011

MECHANICS YOU CAN TRUST---THESE GUYS ARE THE BEST!!

What a breath of fresh air...I finally found expert mechanics that I can trust! They are professional and reliable and frugal. Not only did they do what i needed to have done, they went above and beyond to check out my car to make sure in…

Roogirl

Source: CSEAR

05/08/2011

PROS TAKING CARE OF YOUR CAR

I have been driving Subaru's for 25+ years and rely on Mark Bryant and his crew completely. They insist on using only the best parts, not low cost knock offs. These may cost more upfront, but save you money in the long run--they last.…

jim1947

Source: CSEAR

05/08/2011

THE GURU KNOWS ALL

Had a reoccurring problem with my 97 Subaru--Had it "fixed" several times by another shop. My friend told me about the Subaru Guru- His guy, Ross added a wire of some sort and the problem hasn't returned--The Guru is now my mechanic of…

Harv H

Source: CSEAR

06/08/2011

Finally a Shop I Can Trust

With money short, I had put off fixing my 85 GL. Since Arron's Auto Wrecking is gone, there is no place for used parts. I found East Valley on the net--After talking to one of their Mechanics. I them do the work--They got the car running…

Victor 424

Source: CSEAR

06/08/2011

The Curtain is Removed!!

I have been frustrated when at other businesses would not let me talk to the actual person doing the work--Cars, Computers, vacuums etc. Mark, the owner not only told me what was wrong--but the mechanic who did the work, I think his name…

Soulman419

Source: CSEAR

10/08/2011

Mark Is My Hero

I was referred to East Valley by co-workers. When I first met Mark, the owner His Biker looks set me back. Almost immediately his caring personality came through. He, personally went out to my car and looked and listened to the engine. He…

Kit51

Source: CSEAR

11/08/2011

EAST VALLEY AUTO IS AAA AND BBB

LOVE THIS PLACE THERE IS NOTHING BETTER THAN GETTEN YOUR CAR WORKED ON AND KNOWING IT WILL BE DONE THE RIGHT WAY THE FIRST TIME. THE PRICES ARE TOP NOTCH AND THE STAFF IS AWSOME, I WILL CONTINUE TO GO THERE WITH ALL MY CARS.

JUSREAL

Source: CSEAR

19/08/2011

Guru Fixed It Quick

I'd been having trouble light coming on frequently--took my Subie to the Guru-He ran the codes asked me a couple questions. Told me to try a higher grade of gas for a couple weeks and come back. The light has not returned and I'm getting…

CCraig19

Source: CSEAR

06/03/2012

Best Subaru Mechanics Around!!

I have known East Valley Auto Rebuild mechanic Brian Page since 1989 when he did his first repair for me on my old 77 Toyota Corola, and East Valley's owner, Mark Bryant for almost as long. Both are fabulous mechanics and businessmen who…

SubaruForever

Source: CSEAR

19/08/2011

Really

I?ve brought my stock 1986 B.R.A.T. to East Valley Auto Rebuild since 2009. I?m confident that this is the best group of people in the Seattle area to work on my car. They know what they are talking about, are straightforward, provide good…

1986 BRAT

Source: CSEAR

24/08/2011

I received honest repairs and fair pricing

I have had several vehicles repaired at East Valley, including a 1997 Toyota Camry and our Subarus. I always get a straight explanation of what needs to be done and why, and a bill that is understandable and reasonable for the work done. …

rkgtr

Source: CSEAR