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Auto repair shop - Bend Auto Care - in Bend

22 reviews

Location: 20449 Cady Way, Bend, OR 97701

Office phone

+1 (541) 389-1009

4.4

22 total

(3)

(0)

(0)

(2)

(17)

24/01/2016

Jeremy was amazing!!! He fixed the starter in our diesel fast and efficient. He was very friendly, honest and nice. Thank you!!!

Angela D.

Source: YELP

19/11/2015

Friendly, helpful, honest and fair....and willing to go the extra mile. Will use them everytime!

Steve W.

Source: YELP

07/07/2015

Had a great experience called Jeremy at 3:pm with a blown radiator on my Dodge diesel pickup he had me limp it in ordered the parts needed and had my daughter and I back on the road by 5:pm. He gave me a fair price and let me know that my windshield washer motor had been damaged on tear down and replace it as well for free. Would go back for service if lived in the area very impressed !!!!

Donald K.

Source: YELP

01/10/2015

I went in for a simple tune up and fuel filter and Jeremy beat schwab's price for my brakes and shocks so he received my business for those services also. Saved me a couple hundred bucks and my old daily driver now drives like when I first got her. I will be going to Jeremy for any services I may need in the future.

Lance L.

Source: YELP

03/05/2012

Quick, affordable, honest...they do good work.

Vincent F.

Source: YELP

14/06/2012

These guys are awesome! I had them do some rework for me that a local dealer had done. They even called up the previous place and told them they did something wrong. I love that! They guys here are friendly and I feel like they're gonna be straight with you.

Christi K.

Source: YELP

18/12/2013

Absolute crap. Sat on on my car for over 5 days before the repair even started. After the repair started the parts they ordered were wrong along with additional repairs needed which can be expected. Part took an additional 2 days for one and a few for the others because the parts had to be shipped from out of state. At this point with half the repair done and waiting now on parts that had to be shipped I'm notified that the cost increased by over 600 bucks due to labor. I'm committed to the repair and agree to the cost so that the repair can be done. At this time I let them know that it will be on the first that I can pay because they have now ha my vehicle over 3 weeks. Mind you the repair was to be done at a max of 5 days after the car had been dropped off. They claim that they had called 4 days before the call I received saying my car was done. The next day the owner calls asking about being paid after I had let the employee that called me the day before when I could make the full payment. The owner then starts telling me about the storage fee that is required now that he has to wait. THIS FEE WAS NEVER TOLD ABOUT PRIOR. My family has gone to bend auto for years before this for repairs to more then one of our cars and never have we had this fee be brought up. He explains that the only way to avoid this fee is if I start to make payments. I had asked if BEFORE the car was brought in, that I the repair cost was higher if I could make payments and the employee had expressed that they wanted full payment over partial payments spread out. I felt badgered and cornered with demands of payment well after the original repair time and afte the time I told them that I said I would have money to pay. If they repair had been done in the timely manor and when I said I wanted the car ready there would be now issue. They asked me when I wanted my vehicle done and I said the first of the month. I dropped of the car 2 days before thanks giving. Now 2 weeks after the original time I asked for the car to be done an multiple calls from them saying it was taking longer they call acting though it's been a month sense the car seen done and as though I was avoiding paying them. It's low, unprofessional and the owner even confused my repairs with someone else and tried to argue over things that where never said. He claims he bases his business on honesty, apparently his honesty is on a need to know when it helps his wallet. I do not suggest this business after this recent issue and I will not be coming back. All 3 of my other cars I paid on time and never had issue with waiting on the repairs to be done. Thus I had money exactly when the repair was done. I feel that after the lack of actual knowledge of why my car would be done would have helped me know when they needed to be paid. But regardless it's wrong to let a person know of a fee after they have let them know when the car will be paid.

R. V.

Source: YELP

09/03/2013

What a ripoff! Was quoted a price for brakes, but then when they got my truck, the added all sorts of extra charges. VERY rude when I tried to discuss it. Will NOT go back!

thomasjeremt

Source: YPAGE

14/06/2014

The service was great. The office work was prompt and I was allowed to go into the shop and see how my SUV was being worked on. I will definitely be going back for any other service or repairs to my cars.

ANDREWS

Source: DFORC

21/08/2014

Bend Auto Care is always my first choice when ever I need any work done on my vehicles that isn't covered under warranty by the dealership. You always get prompt and professional service when you deal with Mike and his crew! Thanks for…

ROUDYM

Source: DFORC

06/11/2014

Bend Auto Care evaluated my transmission when it failed. After getting a bid, I decided to just scrap the vehicle rather than repair it. Mike the owner told me it was no charge. That is a real class act. I will do business with them again.

MARKB

Source: DFORC

20/03/2015

Excellent job. Quick and through.

BILLM

Source: DFORC

18/04/2014

For years we have trusted Bend Auto Care with our family and company vehicles. They are prompt and fair.

Anonymous

Source: DFORC

26/07/2014

I'm new to the area and took my Chevy Blazer to them on a recommendation from a friend. The folks there were friendly, responsive and treated me as if I was a long time customer. The work they did on my Blazer was awesome and I was…

GERRYW

Source: DFORC

05/09/2014

Great to work with. Good service and reasonable prices. Repair done in a timely fashion and work was accomplished for even less than the quote. Will be more than happy to recommend them and will use them again. Thanks for your help in…

NICKR

Source: DFORC

11/02/2015

I was treated great at Bend Auto. I have taken my cars there for years, and have never had a bad experience

BECKEYD

Source: DFORC

31/03/2011

They know what they're doing, and they've got the right equipment to do it.

I've been dealing with Bend Auto Care for almost 19 years. They do all the work on my cars and trucks. They know what they're doing, and they've got the right equipment to do it. When cars come out, they don't have to go back!

Gene W

Source: CLOBB

06/04/2011

They are great.

Bend Auto Care is great. I have used them for many years, and they have always been honest with me. The quality of their work is a 5 too.

Lee B

Source: CLOBB

07/04/2011

Great Service!

We have used Bend Auto for several years on different types of autos and have never come away disappointed. They do what they need to do, and don't try to get you to have a bunch of extra fixes done. Very trustworthy! Jim is great!! =)

Teresa G

Source: CLOBB

11/04/2011

Real personal service. I baked them two pies to say thanks!

When I'd taken the car over to Bend Auto, it was for intermittent trouble I was having. Then, when it broke down the second time up in Washington, I called them and the guy on the phone gave me some advice about what to do. The third…

Judi W

Source: CLOBB

22/04/2016

Was told to show up with car as early as possible, and the owner didn't even bother to come to work in time. I waited for a half hour. When I called, he told me I should have known to leave the keys and drop off the car, without him knowing what to do at all. Then he proceeded to complain about how the whole ordeal wasted 3 hours of HIS time. This guy is very unprofessional and rude in my opinion.

David Arnold

Source: GPLAC

03/08/2016

Best mechanic to work with. Honest guy.

Crystal Nelson

Source: GPLAC

We work with these brands

Acura
Audi
Buick
Dodge
Fiat
Ford
GMC
Infiniti
Mazda
Nissan
RAM
Volvo

We perform these services

Body Work

  • Collision repair
  • Paintless dent repair
  • Auto body painting

Electrical Systems

  • Battery testing and replacement
  • Alternator repair
  • Starter repair and replacement
  • Electrical diagnostics and repairs

General Automotive Repair

  • Routine services and repairs
  • Preventative maintenance
  • Warranty work

Hybrid and Electric Vehicle Services

  • Battery health checks
  • Electric motor service
  • Hybrid-specific components repair

Oil Changes

  • Standard and synthetic oil changes
  • Oil filter replacement
  • Fluid level checks and top-ups

Safety and Emissions

  • State safety inspections
  • Emissions testing and repair
  • Check Engine light service