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Auto repair shop - Kassel Motorsports - in Puyallup

52 reviews

Location: 2301 E Pioneer, Puyallup, WA 98372

Office phone

+1 (253) 864-4955

4.8

52 total

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04/03/2016

This place is awesome. The owner is such a cool guy, very friendly and very knowledgeable. You have a customer for life.

Douglas Mast

Source: FBOOK

31/10/2015

These guys never fail to thoroughly listen to my explanations of the problems I'm having and also do a thorough diagnoses of the issues with their master expertise. I highly recommend Andrew or Randal to work on your cars, and Karl is an amazing owner and businessman with high quality customer service.

Jon Spargur

Source: FBOOK

02/03/2015

Skilled honest professionals at great prices. What more can you ask for.. Will be taking my 2nd e30 there for maintenance as well as my other imports from here on it. Just can't beat their prices and level of service.

Hung Le

Source: FBOOK

22/07/2013

This shop has done wonders for my car. I would recommend anyone with euros domestic and import to this shop. Thanks to Karl and the rest of the crew, for fast, efficient, and out standing customer service. More affordable than any dealership.

Tommy Hsu

Source: FBOOK

31/07/2013

Kassel Motorsports has been a place I can trust to take care of my vehicle, and no it is not a European car. I have a good old GMC Denali and Karl and his crew take great car of it and my wife's Chevy Tahoe!! Thanks guys!!

Matt Rody

Source: FBOOK

20/09/2013

Will never take my BMW anywhere else. As much as it sucks to spend so much money on the car for maintenance, Kassel is hands down the most comfortable shop I've ever had the pleasure of working with.

John Paxton

Source: FBOOK

23/06/2015

Great shop with awesome people, Karl and his crew has been there for me multiple times with last minute fixes to insure my car is in good working order. I would trust them with any of my cars!

Eric Warren

Source: FBOOK

24/10/2014

Awesome shop. Great place to have anything done. Karl is the best when it comes to all your German maintenance and performance needs!!!

Doug Rody

Source: FBOOK

17/12/2013

Kassel is the only place I will ever take my vehicle. Price is great and the experience is comfortable, but what sold me is the amount of pride the Kassel team put in their work.

Gary T-rex Kruse

Source: FBOOK

14/11/2014

The pricing is very reasonable especially since they are very knowledgeable in the work they do. I only want to take my car to Kassel. (BMW E46 323i)

Anthony Quicho

Source: FBOOK

23/04/2015

Good service at a reasonable price

My BMW X5 has been to Kassel several times and on both occasions the service was performed at a reasonable price. I have since referred my brother and he has been satisfied as well.

Steve K.

Source: SUREC

20/08/2015

2004 FEELS LIKE A 2014

MY CHEVY WAS FEELING A LIL LIKE A FORD BUT IS ALL BETTER NOW. THANKS FOR THE GREAT HELP AND PERSISTENCE IN GETTING MY TRUCK BETTER. GREAT WORK, AFFORDABLE PRICES AND ONE HAPPY AS HELL CUSTOMER. ALL MY NEEDED WORK WILL COME TO YOUR SHOP.…

Dan H.

Source: SUREC

24/10/2015

Improper Diagnosis

I took my vehicle to kassel to have it diagnosed by a garage that specializes in European motors. What I expected to be a painless process turned out to be the opposite. After my return home I addressed the problem that was diagnosed, only…

Brady R.

Source: SUREC

11/11/2015

Super accommodating.

I hadn't got paid by the time my services were completed and I was $5 off from the cost, and they were able to work with me to afford it. I even offered to come back the next day with the 5 bucks and they said it was no big deal. Thanks…

Johnathon S.

Source: SUREC

30/11/2015

2005 545i Sub-frame fail

My 2005 545i required quite a bit of repair/replacement of the sub-frame/engine cradle. I found Kassel on FB and made an appointment with Karl to get my car inspected and have the repairs done. I have a background in service and i must…

Gifford S.

Source: SUREC

05/12/2015

Best electrical diagnostics for BMW

My first visit to this shop impressed me beyond words! I had taken my X5 BMW to 3 other German specific/BMW shops in Kirkland & Seattle area & no one found the problem. 3K later after treating the symptoms and no resolution, in less than…

Darci K.

Source: SUREC

09/12/2015

Great, Fast Service

I limped my car into Kassel Motorworks. They did a great job of diagnosing all the problems, gave me an estimate, and had the car ready much faster than originally promised. I was very satisfied with the quality of the work and the great…

Tony R.

Source: SUREC

24/12/2015

karl and his staff are the best

I really appreciate the service Kassel provides. They do a great job keeping two old cars running.

Steve S.

Source: SUREC

19/02/2016

2nd time here

The guys know exactly what they are doing. I have yet to have an issue here, and don't expect one. I leave every time confident my car has been taken care of.

Davida R.

Source: SUREC

07/03/2016

Kassel Rocks!

As always my car was done promptly and MOST important: Work I requested done did not need to be done AND they didn't do it!!! I know I can trust Karl and his gang for all my automotive needs! Dar

Dar N.

Source: SUREC

13/04/2016

Professional and know what they are doing

Great job

Martin K.

Source: SUREC

15/05/2016

ignition switch

Randal is cool. Gear shifter is way better! Thanks! I've been driving it lately up and down I-5 with no probs. I get a little high at stop lights because of no cat + track pipe...but. I want to talk to you about my Landrcruiser. It's…

Chris M.

Source: SUREC

28/05/2016

Awesome as usual

I won't take my 135 anywhere else!

Christine H.

Source: SUREC

28/05/2016

Quick and done right

Very knowlegable, got my car done in less then 24 hours

Dylan H.

Source: SUREC

16/07/2016

Good customer service and care for my BMW

Better value to have them do my BMW repairs. They were able to identify and did resolve the "check engine" light issue. I felt confident that they had my car back in good working order. I definitely will use their services in the future.

Bud G.

Source: SUREC

17/07/2016

Old Beamers don't die

The folks at Kassel did a grea5job of putting my old 525i in shape for half as much as a dealership with great diagnostics and parts.

Tom S.

Source: SUREC

29/05/2015

Great customer sevice

Appreciate the work the do for my cars, and will continue coming back to them.

Richard C.

Source: SUREC

13/10/2015

Trusted

It's hard to find a group you can trust to do the repairs efficiently and effectively. I got my car in and out in one day and they worked with me and established immediate rapport. Good job guys, work looks great. I'll be back.

Doug C.

Source: SUREC

31/10/2015

Once Again the Kassel Krew was Amazing!!

Kassel, worked with me to lower the suspension. They replaced Struts, Shocks and Springs, the car rides and looks great!!! Thank you again.

Jerome N.

Source: SUREC

13/11/2015

Great service done right the first time

Let's start by saying I am very particular on who I let work on my cars. Kassel was highly recommended to me but yet I was still hesitant on calling. I am one that wants to get the job done right the first time. …

Jeff M.

Source: SUREC

05/12/2015

BMW REPAIR

Repaired my vehicle in less than 2 hours

Clarence W.

Source: SUREC

18/07/2016

Great guys, great work! Making this my "go to" shop for my Audi!

John O.

Source: YELP

11/11/2015

I am very particular who I let work on my vehicles. I was referred to Kassel Motorsports from JHM and said that they were a new dealer for them.
I am so glad they told me about Kassel, I didn't even know they moved close to my home a little over a year ago. What a Jewell this shop is, so close and so much detail. I will for sure be back, actually already planning to have them do some more work next week!
If you are looking for a shop that will treat your vehicle right and not give you the run around, stop looking because you should look no further than Kassel Motorsports.
Thanks guys, I appreciate your help,
Jeff

Jeff M.

Source: YELP

10/02/2016

First time customer with no real major car problems, however. I went to the dealership and the up-sale had me at about $1,100 for car repairs that I wasn't sure I needed or wanted. After reading Yelp, went to Kassel. All my car needed was some basic preventive maintenance and walked out the door for under $300.00 on my 2011 BMW. Of course, nobody offered me wi-fi or a coffee, but my car was in & out on time. I will be back with my BMW.

Bruce W.

Source: YELP

22/04/2016

These guys really know German cars. Very reasonably priced, no BS shop. This is the only place I will ever take my S4 from now on, so glad I found this shop. If you're driving a German car, do yourself a favor and come here if you ever need any work done.

Nick M.

Source: YELP

09/04/2015

I've been meaning to leave a review on Kassel Motorsports for months now. I first heard of Karl and his team on
after moving to the PNW and looking for a new shop I could trust. Usually I bounce around from shop to shop and generally still don't find one that I can rely on. Kassel is different.
I was excited for the business and also let down, when just a few weeks after my first experience with Kassel, they moved from the Fircrest area to Puyallup. I will continue to take my car to this business even with the drive now.
Karl is very professional and knowledgable with BMW's, as far as I understand he left a 7 year gig as a tech with BMW in Fife to open his own shop, and that experience shows. Unlike the dealership though, Karl is honest. I have had my e46 M3 in for several glitchy electrical issues which he quickly diagnosed accurately in the parking lot before even pulling the car into his shop, and proceeded to fix for an extremely reasonable cost.
He not only is an excellent mechanic but also is an active member of the community with a genuine interest in the machines he makes a living working on. I have seen him out at meets and other BMW events on multiple occasions and he is just as personable there as when I am in his shop bringing business. I am not looking forward to when I must move again and find another reliable mechanic, as I think I have found that one irreplaceable shop where I trust leaving my most valued possession.
My only gripe is that I couldn't bring my car in for a mount/balance and alignment yet because Kassel does not have the facilities. I truly hope, however, that business is strong and Karl can continuing adding to his services.
5 stars plus for Kassel, don't think twice about bringing your european car to him for quality service.

Eric S.

Source: YELP

21/04/2016

I was a customer of Kassel Motorsports, and it's my opinion that this is a very bad business to take your car to.

Danielle M.

Source: YELP

14/04/2016

I was met at the door by a friendly braj who knew plenty of junk about the e36 BMW (which is what I also drive.) he was knowledgable and kind and even made me feel a little stupid only because the problem with the car was my fault in the first place! It was a simple fix for them and still cost me $100 to fix my own mistake. But, in the future I will remember these guys if anything comes up that stumps. Nothing but good vibes at the shop

John K.

Source: YELP

14/12/2015

Very professional! Great place to take your vehicle if you actually care who works on it! Would definitely recommend this place to anyone.

Ashlee W.

Source: YELP

05/02/2015

What can I say, Kassel rocks! Carl saved me thousands compared to what BMW would have charged! Smart guys down there that do quality service a t a fair price. BMW would like you to think they are the only ones capable of working on their cars, this simply isn't true!! He is also a good source for parts. I don't plan to go back to BMW for anything!
Thanks guys for all of your help, I WILL be back!

Joshua B.

Source: YELP

22/05/2015

So I recently bought a used BMW from a private seller, and I knew things were gonna go wrong. I had saved up a bit of money for the repairs but was led astray of the approximate price by friends of mine.
I brought my BMW to Kassel Motorsports after being referred by Karl, and when they quoted me the price of the repairs I wasn't prepared for it by a couple hundred bucks. They explained to me what all they were fixing and I understood the price, which was still very reasonable, unfortunately I just didn't have the funds. The patiently listened to me and we figured out a way to make it work; sacrificing one small repair which I could live with.
Well a couple days later I got a call from them saying my car was ready and they were able to find a way to fix everything I had asked of them within my budget.
Karl and Randal were amazing in customer service and I cannot thank them enough for helping me out and bringing my BMW up to speed at a reasonable cost. I will definitely be a returning customer and highly recommend Karl and his team to all euro owners and enthusiasts. You won't be disappointed.

Jon S.

Source: YELP

09/06/2015

Best service experience ever! I will always take my business here.let me share my story. I bought a used 2003 325xi 5 speed that needed some work.took my bmw to a shop in tacoma that specializes in bmw repair, that didnt go so well, even though I had them do the work, I was left feeling ripped off. The car still needed work and I figured I rather pay dealer costs and know they are doing good work rather than what I just went through. So I took it to bmw of fife, they come back and tell me I need a new clutch, this,that and the other. They wanted like 6k! I said, well it will have to wait. Then a customer of mine comes in and refers me to kassle, I took it down there and they took it in right away on a friday afternoon, I told him I was in a time crunch and needed it back asap, he said that wont be a problem, he said he would work on it during the weekend.they it got done promptly and at very low cost. They did a very good job on helping me understand the issues and made me feel good about the whole experience. NOW THE BEST PART!!! I did not need a clutch like bmw of fife said.i was so happy to hear that! I cant ever say I have ever had such a good experience with a repair shop or the staff ever! Hands downs best auto repair shop around! I tell everyone I meet to take their bmw to kassle. On another note I ran into the previous owner and he said his dads rv dealership replaced the clutch. I wonder what I paid for from bmw fife.

Jordan D.

Source: YELP

28/01/2015

I wouldn't take my car anywhere else. I have been familiar with the shop and the owner for a few years now and they do amazing things. Not only that, but you don't have to pay ridiculous dealership prices. Just out of curiosity, I got a quote from the BMW dealer for the work I was having done here, and they had quotes me 2.5x the price. Why take my car to the dealer when I can get a guarantee and better quality work here? Or anywhere else?

K. O.

Source: YELP

25/03/2015

The only place I will take my BMW. The professionalism and expertise they provide will never leave you in doubt about your vehicle!

George R.

Source: YELP

21/11/2014

Bottom line up front: if you're taking your German auto anywhere else, you're doing it all wrong! ...and you're probably paying twice as much & getting half the craftsmanship & customer service than you would get from Karl at Kassel Motorsports.
I could talk about how awesome my first experience was at Kassel all day, but I'll try to stick to the highlights:
-Found Kassel on yelp and sent an email requesting info & a quote for valve timing/adjustment on my 2005 M3. Karl responded immediately while 3 other Indy shops in the area took 2-7 days to respond & his quote was literally less than half the price of the others.
-Was able to get my car in right away.
-Karl's rigorous 1000 point inspection (ok, exaggerated a little) turned up several minor issues that needed addressing, but he didn't get all used-car-salesman-pushy on me...he just let me know what he found.
-One of the issues he found was that I needed new brakes, including rotors. At first I was skeptical about needing rotors, but he showed me indeed that they were beyond limits...and then proceeded to tell me, "dude if you've done headers yourself on this car, you could do brakes easily." Talk about integrity!!!
-He has connections in the local area for dyno runs.
-He does custom work & aftermarket/performance sales/installs
-When the job took longer than anticipated (which was actually my fault because I requested he relocate my O2 sensors which ended up being way more labor-intensive than I had led on), he discounted my oil change.
Finding a guy you trust to take care of your car as if it were his own in the automotive industry is just unheard of, but Karl & the Kassel team do just that. I rue the day the military moves me out of this area cuz I'm pretty sure I'll never find a guy as honest & enthusiastic about German cars.

James B.

Source: YELP

05/12/2014

Only great things to say about Karl, Kassel and his Crew! Both my vehicles have been serviced and modified by Kassel Motorsports and I have fully appreciated the personal service I received. Immediately you can tell you are working with a group of people who bleed integrity and love for vehicles. I have recommended Kassel Motorsports and will continue to spread great words about this business. It is refreshing to know there are still good people and honest businesses today.

Dawn W.

Source: YELP

21/11/2014

I have been taking my car to Karl these past few years. I'm very happy he moved to Puyallup, so he will be closer. Great service, and very reasonable prices. I will definitely be taking my car back.

Amy R.

Source: YELP

04/05/2016

If you have a German car, bring it here. They know what they're doing, they don't try to sell you every possible thing they can think of, your car is inside the building at night.... the only place I've had a car repaired that I can recommend without reservation.

bdrxxxbdr

Source: GPLAC

23/02/2016

Kassel Motorsports has always done a great job on my car, and I don't even drive a German car! The entire staff knows their stuff and the service is always reasonable. Don't go elsewhere if you care about your car.

Dylan Hunter

Source: GPLAC

18/07/2016

Great guys, great work! Making this my "go to" shop for my Audi!

John Osman

Source: GPLAC

06/01/2016

I have utilized the automotive knowledge of Karl Helbich, before there was a Kassel Motorsports. Karl has assisted me in projects from VW Cabriolets to BMW 540's. His knowledge and that of his team is second to none. I am a confirmed LIFE LONG CUSTOMER of Kassel Motorsports. Happy New Year To Karl and the Kassel Team. January 5th 2016, I heard a grinding noise in my rear brakes, I had anticipated an expensive repair and a full day in the shop. I contacted the shop and was happy to learn that the problem was due to couple of Calliper clips and it was Diagnosed and repaired within an hour. Thank you Kassel. *Great Service *Exceptional Knowledge *Fair Prices *Great Shop!

Jerome Nottage

Source: GPLAC

09/03/2016

Karl was train forward, knowledgable about my vehicle. Repaired in a timely manner and did not overcharge. Best place to take any vehicle!!!

Marcus Magee

Source: GPLAC

We work with these brands

Alfa Romeo
Ford
Genesis
Lexus
Mazda
Porsche

We perform these services

Diagnostics

  • Computerized vehicle diagnostics
  • Troubleshooting and repair of warning lights

Electrical Systems

  • Battery testing and replacement
  • Alternator repair
  • Starter repair and replacement
  • Electrical diagnostics and repairs

Engine Services

  • Engine repair and rebuilds
  • Cooling system service and repair
  • Exhaust system repair

General Automotive Repair

  • Routine services and repairs
  • Preventative maintenance
  • Warranty work

Transmission Services

  • Transmission repair and replacement
  • Transmission fluid service
  • Clutch repair and replacement