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Auto repair shop - The Collision Shop - in Troy

7 reviews

Location: 1835 E 14 Mile Rd, Troy, MI 48083

Office phone

+1 (248) 585-3870

Shop online

Sunday Not working
Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
Saturday 09:00 - 13:00

4

7 total

(1)

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(1)

(1)

(4)

12/08/2011

I had a good experience with this collision shop. After getting into an accident and having the bare minimum for insurance, I can say the following good things about this repair shop:
1. The manager, Dan, worked with the other person's and my insurance companies to get the $500 mini-tort claim from the other person's insurance, so I didn't have to deal with the bureaucracy at all really.
2. He also worked with me to get the price down to something I could afford.
3. Although the damage to my car was only body damage, I got the call to pick it up within 3 days, which is better than a lot of repair shops I've been to.
I would recommend this repair shop.

Laura S.

Source: YELP

12/12/2013

They pay your deductible, our five you free car loans if your insurance doesn't cover

Swamy B.

Source: YELP

31/08/2015

I would give this place a zero rating if I can. I had given my car for a minor repair which was estimated for a 5 day work. Today is 4th week and they do not have a date by which then will even know when my car will be ready. The guy who took the car will not answer or call me back from last 9 days. They say that the technician that was handling my car did not handle my car in the right way so they FIRED him and my car is with a new Technician who has 8 more cars and he does not know when he will get back to my car. On Aug 20th (9 Days back) they told that the front door was bad and it was supposed to be replaced but the expert technician put more time and saved the door and the car will be ready in 2 days. No update, no calls, no call back. Finally from Aug 24th (3rd week) a new person starting talking and assured that she will take care of the car but did not have any update on the car. After calling every day on Aug 27th she completes her investigation (Her words) on the car and tells me that it is the back door that had to be replaced. On Aug 30th I call and they do not have a date when the car will be fixed. By the way sill the original sales guy who took the car will not call me back for some reason and no one seems to know when he will be back in the office. The update I get today is that my car is one of the 8 cars that is with a technician and the do not know when he can get to the car and when it will be ready. I still do not know how well they will do the car but take my advice and avoid this place if you can. They tell you to avoided insurance claim because auto shop will use cheap stuff if we use insurance as they feel the insurance companies will not pay them good. Cannot believe that I got trapped in this place.

murahari dev

Source: GPLAC

16/09/2015

Excellent service from start to finish. Very Very Good Price. Owner and Staff are very helpful . They did very good job for my toyota corolla.

Bhavin Varia

Source: GPLAC

30/07/2014

I brought my car in to get a new passenger side mirror and front fender after a small collision. They ordered the parts and painted the fender to the paint code on the car. I was unable to leave my car with them to be able to get a perfect paint match. When I went to pick up my car, the paint color was a match but, the metal flake pattern was not correct. I was able to leave my car with them for a couple of days in order for them to fix it and when I went to pick it up, the color and pattern match were perfect. All in all, I am very satisfied with the services provided by them.

James Smith

Source: GPLAC

24/05/2013

Excellent service from start to finish. Had my car reviewed, inspected by insurance, and, repaired - all in a weeks time. The friendly staff offered to work with their car rental alliance and my insurance to provide a loaner that will be covered by my insurance (i.e. no cost to me!). The repair work was done professionally, in a timely manner. The staff also offered to pick me up when the car was ready (as I couldn't find a ride to the shop)! I've referred several of my friends to this place and they all have had a very good experience.

Kin Shah

Source: GPLAC

16/06/2013

The guys at The Collision Shop did a great job on our car. Even though the insurance company was giving us a difficult time, The Collision Shop continued to keep us informed, and did everything they could to get us back in our vehicle as soon as possible. The gentleman we were working with actually ended up staying late on Saturday to make sure we could get our car then. Would recommend!

Nick R

Source: GPLAC

We work with these brands

Acura
BMW
Bentley
Buick
Chevrolet
Dodge
Fiat
Hyundai
Mazda
Mitsubishi
RAM
Tesla
Volvo

We perform these services

Customization and Performance Upgrades

  • Performance tuning
  • Aftermarket exhaust systems
  • Suspension upgrades

HVAC Services

  • Air conditioning repair and recharge
  • Heating system repair
  • Cabin air filter replacement

Hybrid and Electric Vehicle Services

  • Battery health checks
  • Electric motor service
  • Hybrid-specific components repair

Suspension and Steering

  • Shocks and struts repair
  • Suspension check and repair
  • Power steering repair and maintenance