23/06/2015

Very Unprofressional. Lon's automotive is a joke. My vehicle was supposed to be done two weeks ago and all I keep getting is excuses as to why it's still not done. No one seems to know what's going on with it and why it's not done; I get a different story every time I call. Their customer service is sub par at best. They do not call and give updates like they say they will and treat you disrespectfully if you inquire. I was put on hold and never gotten back two multiple times and hung up on at least three times. This should be a last resort option for people experiencing car problems, even then, I would still go else where. If you're looking for a good mechanic shop that is professional, go to Durango Brake and Muffler.

K G.

Source: YPAGE

24/05/2013

Great to do business with. Very fair prices and great service. I will recommend this business to everyone. I think the guy with the other review must have been smoking something! Ollie

robert.theiss.9

Source: YPAGE

21/04/2012

This place is a RIP OFF!!! I w...

This place is a RIP OFF!!! I would use it as a very last resort, and would probably drive to Farmington before going here again. Their prices are way too high!!! I would not recommend this place to anyone. I hope you find this review before giving these con artists your money.

jaesin78

Source: YPAGE

12/07/2016

Wow amazing build was always but you first 10/10 try's their hardest and is an amazing business all together! Reasonable prices and buys cars wow what an amazing business!

Victoria Parmiter

Source: FBOOK

01/06/2015

If these guys don't have it, they know where to get it!

Mary Dennie

Source: FBOOK

27/02/2014

Sean, Jason, Lon.......BIG THANK YOU!! LOVE YOU GUYS!!!!

Marilyn Dudley

Source: FBOOK

16/05/2016

Donald Louderback

Source: FBOOK

02/05/2014

Joseph Carver

Source: FBOOK

25/02/2014

Sean Parmiter

Source: FBOOK

25/02/2014

Kendra Sample

Source: FBOOK

21/10/2013

Jordan Florian

Source: FBOOK

05/10/2013

Hank Boschert

Source: FBOOK

30/08/2013

Mike Maez

Source: FBOOK

23/08/2013

Nate Munk

Source: FBOOK

01/10/2015

I've been goin to Lon's for maybe five years now because they are way more affordable than other places. Yes it is a junk yard so its not the prettiest place but when it comes to getting my vehicle fixed at an affordable price they have always been there. The first time I went there I needed tie rods changed on my truck and they quoted me at sixty bucks with me buying the parts. It ended up taking them around three hrs because the thread on one of the tie rods was not right. They also had trouble getting the tie rods off because they were on there super tight since they had never been changed. They did end up getting another tie rod from another vehicle in the junk yard and I returned the one I had purchased for a refund. I did sit around while they worked on my vehicle and the whole time I was wondering how much it would actually end up costing since it to way longer than expected. I was surprised when they stuck with price they quoted! All that for sixty bucks and I got a refund on one of my tie rods! And this is why I continue to go back. Just thought I would share because I don't think a lot of people know they work on cars as well for such a decent price.

Christine Graybill

Source: GPLAC

01/10/2015

I had great service through these guys I'm a single mother so they helped me with a vehicle let me do payments. I had a blow out with a tire and they came and towed me for free. I had my grand caravan breakdown by iron horse inn they came and towed it for me. They put the radiator in with no labor costs I just had to buy the part.

james kennedy

Source: GPLAC

18/03/2016

I manage a shop in colorado and I called Lon's for a few parts and was told that they are too busy and to call back later.Worst customer service I have had in a while and will never call them again.

Aaron Jergenson

Source: GPLAC

17/01/2015

This business knows about vehicles, however, if you are into customer service these guys will let you down with an A+. Personally, I have dealt with this business about 6 times in an 8 year period. Every time they say they'll call you back (5 times for me, 3 times regarding the same request), they won't - I guarantee it. It is almost like this business is not trying to make money. They are lucky they do business in SW CO because if they were located in a place that demands better service (i.e. everywhere else in the world) they would go out of business very quickly. My suggestion to the business owners if they read this is that status quo and poor, poor customer service is not a good business model. I am almost tempted to start my own junkyard next door cause I bet my business model would be superior, vastly.

Ariel Wishkovsky

Source: GPLAC

17/03/2015

When it came time to checkout, Jason charged me nearly double what he quoted me over the phone (it ended up being $100 for a PARTIAL headlight (it was missing the running light portion) a grille,and a few others for a little Honda. He then tried to charge me $75 for labor because Rusty assisted me (labor cost was never mentioned ahead of time). I not only spent $100 on parts (again one was incomplete) (my mistake), I now have to pay an additional $45 to order the rest of the headlight in order to complete the headlight assembly. I would not recommend this place, very unprofessional and will not go back or recommend to anyone.

Patty Anderson

Source: GPLAC