08/09/2013

Pretty good work ... VERY expensive and never in a hurry.

Not S.

Source: YPAGE

28/12/2015

I can't say enough about our fantastic experience with Buena Vista Automotive. Our family lives in Denver, but travels often to the Buena Vista area for camping and off-roading in our 4x4 vehicles. In October, my husband drove his Jeep to Buena Vista with friends for an overnight camping trip, and in the morning - it wouldn't start! He was about 15 miles outside of town, and had to catch a ride back to Denver, leaving the truck behind. I was 8 months pregnant with our second kiddo at the time, and we had to pile the family into our Xterra to go back and "rescue" the Jeep (as my 2.5 year old son said). No stress, right??
We finally got the Jeep towed down the mountain back into Buena Vista, and the tow truck driver recommended Buena Vista Automotive. We wrote a note and left our keys in the night drop on a Sunday, and had to hope for the best.
Gyff was incredible. We had to coordinate with each other long-distance, since we both work full time in Denver and the shop was ~3 hours away. Gyff was understanding of our unique situation and responsive to my calls/messages. He made a point to start with the least intensive options, which turned out to be successful. All of that stress for a simple plastic piece - the transmission shift linkage. Gyff was not only incredibly reasonable in his charge for part/labor, but he made a special trip to the shop (usually closed on weekends) to complete the transaction and hand us our keys. This way we didn't have to take special time off work and find daycare for our son to get our vehicle back.
Thank you again so much, Gyff and Buena Vista Automotive for an above and beyond auto repair experience!

Alexandra B.

Source: YELP

28/06/2016

We live in Denver and were on our way to a backpacking trip in Gunnison when I heard some grinding from my front brakes. I noticed we had lost a caliper pin and needed to make an emergency stop. We found these guys after a quick Google search and were we ever lucky. After describing our predicament, Duff immediately stopped what he was doing, pulled a car already on the rack off, and got my Pathfinder up there to fix the problem. Twenty minutes and one new caliper pin later, we were back on the road! What a huge relief. I told Duff it was unfortunate that we didn't live closer because they would be my mechanics for life. Amazing customer service, a world of knowledge, and simply great people. Thank you Duff!!

Scott Rohrig

Source: GPLAC