Location: 23672 via Fabricante, Mission Viejo, CA 92691
4.6
(10)
(0)
(1)
(13)
(141)
21/08/2013
A-Z Tech rocks! My thanks goes out to the entire crew working here!
peterv61
Source: YPAGE
06/07/2013
A-Z Tech did a beautiful job fixing up scratches and fixing a smashed in fender. Thank you for the quality work and quality service.
melindah268
Source: YPAGE
14/02/2013
Always a good experience at A-Z Tech. Professional, on time, and never in four years have I had a complaint of any kind.
percyg60
Source: YPAGE
13/12/2012
I wouldn't go anywhere else ot...
I wouldn't go anywhere else other than A-Z Tech! The service is always excellent and the repairs are always fast and at top quality standards.
melanieh22
Source: YPAGE
02/10/2013
Quick, affordable, good work. Best of all, did what they said when they said it!
Sarah S
Source: FSQR
05/09/2013
Great customer service!
Sandi L
Source: FSQR
11/07/2013
The receptionist is a great 1st representation of this company.
Darcy S
Source: FSQR
07/06/2013
From our first visit and thereafter, the staff of AZ Tech has been top notch in every way. They are exceptionally courteous, considerate and capable. We had superb service.
Bob N
Source: FSQR
04/04/2011
If you bought the Living Social be sure to note their hours are 7am-5pm, M-F so make an appointment. Great service!
Rae Gross
Source: FSQR
30/11/2010
Jeff the owner is very customer service orientated and appears to make the repair process less of a headache offering mechanical AND body work authorized and guaranteed by him and state farm.
jodie palumbo
Source: FSQR
26/06/2013
membership really paid off
Brought my truck into AZ Tech for a transmission tune up and overall checkup. Everything was done great. Truck runs great and the club membership really paid off. Extremely happy with AZ Tech.
Jason F.
Source: JUDYS
13/09/2013
Honest service
I am always confident that A-Z Tech is going to give me quality and honest service. Thank you for taking care of me and my car! :)
Jennifer D.
Source: JUDYS
09/01/2013
A-Z Tech Automotive
We are a Mission Viejo, full service auto service and car repair shop providing complete automotive repair. All vehicle and auto repairs are guaranteed.
Autotronics A.
Source: JUDYS
16/02/2014
5 star + Nordstrom quality
Kudos to A-Z for a most positive experience for a dreary task of replacing my brakes. They showed professionalism and friendliness in accommodating my tight time schedule. This experience will bring me back and cause me to tell everyone I…
Kay K
Source: CLOBB
02/04/2014
Good auto mechanics
They are very nice and helpful and get the job done. Do recommend.
Scott A
Source: CLOBB
05/06/2014
Auto Repair...
I am always pleased with the service, and professionalism of everyone who works at A-Z Automotive. My car is currently running like a top, thanks guys!!
Lynnae Soper S
Source: CLOBB
05/06/2014
I have been going to A-Z for several years and have always been pleased with the service.
A- z where its always "What you hear is what you get". No surprises, on time and courteous, excellent prices.
Larry J
Source: CLOBB
17/06/2014
their usual EXCELLENT
I've taken my cars to A-Z Tech exclusively since the early 1990s, literally since they have been open for business. They have been consistently excellent not only in terms of service provided, but first class customer service as well. …
Glenn W
Source: CLOBB
25/06/2014
Excellent service and care
When I called A-Z Tech, they still had the notes regarding service from 3-4 months prior, they were able to get me in the same day, and provided shuttle service home and back when my car was finished. They were recommended by a number of…
SCOTT P
Source: CLOBB
18/07/2014
Friendly staff, repairs completed within a timely manner and to my expectations.
The car repairs were excellant and done within a timely manner as is customary for A to Z. This experience was different in that my call requesting an appointment was not return, which I was told I would receive at 8:00 am. I called back…
ANNE BRAUN B
Source: CLOBB
12/08/2014
Excellent service
Repair was handled on-time and the service charges were very reasonable. Everyone I dealt with was pleasant and professional.
CATHERINE P
Source: CLOBB
08/10/2014
No estimate over phone? Very Odd.
So I called in to check the price of an oil change, tire rotation, radiator flush on silverado truck. Was told they couldn't give an estimate because they would need to see vehicle first in order to see what it needed (even though it's…
Anthony J
Source: CLOBB
26/05/2011
Helpful, thorough, friendly and fast
Bryan and crew did a great job getting my vehicle up and running again in short order. Thanks for the ride to/from work as well.
hunt
Source: CLOBB
01/06/2011
Good People who do Good Work
This place is really an awesome place and anyone who wants to feel welcome and taken care of, not to mention have their car fixed well, this is the place for you. They are honest and truly care about people, as well as the product they…
megan
Source: CLOBB
06/06/2011
Thank you
My husband and I appreciated the honesty and the straight forwardness of what needed to be done on our car. We will and have recommended A-Z Tech to our family and friends. =]
Joan
Source: CLOBB
20/06/2011
Great service from an honest shop
I'll be the first to admit that I don't know much about cars, so I often worry about being taken advantage of by car service shops. Bryan at A-Z Tech strikes me as a man of such integrity that I feel complete confidence in any advice he…
Linda
Source: CLOBB
28/07/2011
Great service from people you can trust.
This was my first experience working with A to Z. They provided excellent service, the work was done on time and as an added bonus the car was returned washed. It's reasuring to find a auto repair shop the you can trust.
bill
Source: CLOBB
25/10/2011
Superb
I had some work done a year and a half ago at Clark's around the corner...so bad! I wish I had known about you then!! Jeff was great, service,everything great. How can I NOT love getting my car back all detailed with armour-alled tires…
Alexa
Source: CLOBB
23/04/2012
Excellent Service!
A-Z Tech is comprised of the nicest and most helpful people I have had the pleasure of dealing with.
Carrie
Source: CLOBB
24/04/2012
Great service, friendly staff, on time service.
My car was inspected and serviced in a timely manner...I was glad they did an inspection because I needed a small part to keep my car running smoothly
Carrie
Source: CLOBB
27/04/2012
Excellent. Great, friendly staff - as always!
I have been taking my car to A-Z Tech for years for body shop repairs but had not tried them for their mechanical repair until yesterday. I needed an oil change and had received a coupon in their monthly newsletter and thought I'd give it…
Jeanette
Source: CLOBB
18/05/2012
Would recommend them for service.
Staff were all very courteous. Although they could not meet expected completion time I was provide a rental car at no charge. They seem to really understand customer service. My vehicle was cleaned prior to my arrival and the potted plant…
Bruce
Source: CLOBB
17/07/2012
A-Z deserves it's top rating!! They're the BEST!
Always great service - the people are terrific, from the receptionist to the courtesy van driver - wouldn't go anywhere else!
Lyn G
Source: CLOBB
17/07/2012
Wonderful service
Bryan Stanton was amazing. He took care of me from the minute I walked into the door. He even hooked me up with a great deal from Enterprise so I could rent a car. I would highly recommend my friends and family to A-Z. I will be a…
Danielle B
Source: CLOBB
05/10/2012
Appointments
I was delighted with work done on my car, and the plus of a car wash, and sea shell gift. I was just a little disappointed with the fact tha I made an appointment, and yet my car wasn't even looked till hours later, and service not…
Lynnae Soper S
Source: CLOBB
20/10/2012
They go above and beyond
Brian and the whole team are the most honest and caring auto service business I've dealt with. The work is done a timely manner and the car is washed. They also shuttle me home and pick me up. I can see why they are included as the "Best…
John L
Source: CLOBB
27/11/2012
Fantastic service!
Everything about A-Z is professional, from the efficiency of the friendly office staff, to the quality of the work, to the thank you gift left in the car at the conclusion of the work.
CATHERINE P
Source: CLOBB
27/11/2012
Excellent Service!
I wouldn't go anywhere else! Service is always excellent and the repairs are always fast and at top quality standards.
Melanie H
Source: CLOBB
08/12/2012
just like the mechanics I used to work with
quick and competent
glenn e
Source: CLOBB
06/01/2013
Get to know the A-Z Tech professionals!
A-Z Tech's outstanding reputation is well deserved. They consistently provide both friendly and informative service backed by excellent mechanical work quickly and on budget. I take all 4 of my cars to them and never worry.
Robert D
Source: CLOBB
11/01/2013
Exceptional Service
Everyone at A-Z seems to be very efficient, friendly and really enjoy what they do. The service technician gave me a list of prioritized repairs, making it much easier on my budget. Thank you for all you do.
Chris K
Source: CLOBB
29/01/2013
I am happy with the service on my vehicle.
I am very pleased with the service I have received. Everyone is very friendly and professional. I wish I had found them sooner.
Elizabeth Z
Source: CLOBB
29/06/2010
My number one pick.
The store manager, or operations manager, at A-Z Tech, Jeff, is extremely customer friendly. The quality of his work is absolutely perfect. It was to the point where he basically took care of everything. He even delivered the car…
Hoon C
Source: CLOBB
02/07/2010
Excellent experience
Dropped off my car. Was taken to the airport. When I came back all work was done. Even picked me back up at the airport.
john
Source: CLOBB
03/07/2010
Knowledgable, Honest,, Not the cheapest but fair
I have had minor maintenance as well as repair from a accident. They worked directly with the insurance(Allstate) and handled it all including the rental from around the corner. Made it painless and easy.
gaddy
Source: CLOBB
05/07/2010
Trustworthy mechanic
We have used A-Z Tech Automotive for everything from regularly scheduled maintenance (oil changes) to major repairs (transmission replacement). We have also used the body shop after an accident. They worked directly with the insurance…
dawn
Source: CLOBB
06/07/2010
Speedy and reliable service
A to Z tech is he only repair shop I will trust with my cars. The service and quality of work I've expirenced there is unsurpassed in the industry. I had a car break the day before my wedding, which we desperatly needed to pickup family…
bryan
Source: CLOBB
07/07/2010
Great Place
Great place with great service just seems to be so busy all the time and an oil change can take all day. Not that they are a 30 minute shop but it should be a little faster or set by a better expectation.
brian
Source: CLOBB
10/07/2010
Will only take my vehicles to A-Z Tech!
I love the people there, and feel better about my cars being worked on at A-Z Tech more than anywhere else. I'm not even local and have my car towed there when needed... It's worth it!
sharon
Source: CLOBB
13/07/2010
Very honest and upfront. They follow through.
I have been going to A-Z Tech for six years or more. They have good follow up. I have had several instances when I needed to either make an appointment on short notice or get in and out really quickly, and they have always done their best…
Bradley S
Source: CLOBB
26/07/2010
Consistent Outstanding Service
The people of A-Z Tech do an amazing job to take care of me. They are up front with telling me what my car NEEDS, they are timely with getting the job done, and the price is right. Since going to A-Z tech a few years back, I no longer go…
kristen
Source: CLOBB
27/07/2010
Look no Further! I Wouldn't Get Auto Work Done Anywhere Else.
A-Z Tech is the best and most honest shop that I've ever dealt with. I drive a pretty good distance to go there because I know they stand behind their work, and more importantly that I'm not going to get taken advantage of. It doesn't…
jason
Source: CLOBB
29/07/2010
20 years of great service.
I've used A-Z Tech since the late 1980's or early '90's. Doug and his crew are always very honest in terms of recommending what is needed on the car. They have dealt with a number of cars for me over the years. In one case they even…
Patrick F
Source: CLOBB
22/08/2010
Couldn't be happier - these guys are terrific !
I'm relatively new to the area and needed some body work done on my Lexus LS430. A-Z was recommended by another OC mechanic so Jeff (great guy) gave me an estimate which I thought was very fair and had them do the work. Wow - they went…
Will J
Source: CLOBB
07/06/2013
Best Body Shop in OC!
I have used A-Z Tech twice in the last 3 years. Their service is impeccable. From the moment I called, to the estimate, until the completion if the work they were top notch. Jeff is so nice, and answered all my questions. There was…
Judy M
Source: CLOBB
01/09/2010
They do a good job and take good care of their customers.
I learned about A-Z Tech because I am in a networking group with them and needed to find someone local to fix my car. I have been using their service for a couple of years now and they have done a variety of work for me, from paint and…
Angelica S
Source: CLOBB
18/06/2013
Excellent workmanship and professionalism
Excellent experience
Greg P
Source: CLOBB
28/06/2013
satisfied with work done and price
good work, fair price, on time
bill c
Source: CLOBB
02/07/2013
Reliable service
Good to do business with RESPONSE FROM A-Z Tech Automotive: Thanks Khoi, we appreciate you as well.
Khoi N
Source: CLOBB
18/09/2010
Excellent timely service
Excellent timely service
tom
Source: CLOBB
20/09/2010
Have found a shop I can trust.
The guys at A-Z Tech are awesome! I have taken my cars (3) to them for the past few years and without exception they have done excellent work at very fair prices. everything from changing a window motor and control to rebuilding my rear…
john
Source: CLOBB
13/07/2013
Could not have been more pleased - thank you!
Every aspect of the experience was exception. RESPONSE FROM A-Z Tech Automotive: What a nice thing to say, we are glad you're pleased!
Darren C
Source: CLOBB
16/07/2013
Appeared willing to help me. Very friendly and efficient
The car was repaired efficiently and looked like new.
MaryAnne R
Source: CLOBB
22/07/2013
Service was done on two vehicles in a timely matter.
Price was very competitive.
Chris H
Source: CLOBB
23/07/2013
What a service company should be!
A-Z says it all. Great mech named Pat kept me on the road to keep a critical appointment. When I returned for the repair appointment, Brian made sure I was comfortable and kept apprised how work was progressing. Pat and Brian were both…
Ellen L
Source: CLOBB
01/10/2010
Jeff Sherman runs a great shop!
We have used A-Z Tech for years as they do outstanding work and we trust Jeff Sherman who manages the place. Jeff always keeps us up to date on the status of our vehicle and has always been on time for completion. The quality of their…
Ken
Source: CLOBB
02/10/2010
great service
I have a busy schedule, and was very pleased with my experience at A-Z
Kristie
Source: CLOBB
06/10/2010
Excellent repair of vehicle body damage and very pleasant staff.
I had signifcant front end damage to my Camry as the result of an accident. A-Z Tech did an excellent job repairing and replacing necesary parts and particularly matching the paint. The job was completed on time. When I picked up the…
Paul
Source: CLOBB
19/11/2013
Great Guys but dropped the ball on this one.
I took my car in for some work and upon return the paint match was excellent, the fender looked good and blended well. However, noted a small run in the clear coat on the hood when I got the car home. Some missing clips for things they…
Joseph L
Source: CLOBB
07/01/2011
Excellent work and service.
My car has never run better after receiving a tune-up at A-Z Tech. I loved the service and follow up call to make sure everything was okay. I also appreciated having the car returned to me super clean. It felt as though my car was new…
Wendy
Source: CLOBB
29/01/2014
Perfect and fair every time
Being a parent of a new teen driver is scary enough, but since these guys have always taken such good care of my personal cars for years it was only natural that when my teen son had his first accident I called A-Z first to get it fixed. …
Mike B
Source: CLOBB
21/02/2012
Fast, knowledgeable, efficient, trustworthy, and courteous do I need to say more.
ast, knowledgeable, efficient, trustworthy, and courteous do I need to say more.
Tod D
Source: CLOBB
25/02/2012
Bryan always has a positive demeanor.
Professional - Clear cut information - Fine service
Don L
Source: CLOBB
28/02/2012
Major scratches
Everyone was professional and courteous. Was finished in timely manner. Very trustworthy. Pricing is great.
michelle
Source: CLOBB
12/03/2012
Very Pleased
Everyone there went out of their way to make the experience pleasant. I was very impressed.
Steve
Source: CLOBB
13/03/2012
Fast and Courteous
I first spoke with Brian. Brian was very helpful and took the time to explain the process to repair my wife's car. He gave me an estimate that I was comfortable with. He gave me a time the car would be done and when that time rolled…
Todd
Source: CLOBB
16/03/2012
O2 smog
Works great , no more oil leak
Paul
Source: CLOBB
18/03/2012
oil change
fast and expert service
Gayle
Source: CLOBB
22/03/2012
Car painting fabulous
Jeff is a great man . He was professional , friendly and the job was done in a timely manner. Also, Megan was very coughing and friendly.
Tim
Source: CLOBB
03/04/2012
Truck check
Brought my Dodge truck into A to Z for a transmission tune up and overall checkup. Brian my contact was great, kept me in the loop. Everything was done great. Truck runs great and the club membership really paid off. Extremely happy…
Jason
Source: CLOBB
03/04/2012
Overall, I would fully recommend.
These guys were great. I asked them to give the car a general time up and they did a great job. Even went ahead and buffed the oxidation off my headlights at no extra charge! The only thing they missed was my alignment. My right front…
Kevin
Source: CLOBB
06/04/2012
Excellent detail, quality of workmanship. The Best body shop I have come in contact with.
Excellent detail, quality of workmanship. The Best body shop I have come in contact with. I have had over 6 people come up to me and tell me what a beautiful car I have - Only since AZ-Tech repaired the keying of my hood and left front…
Carolyn
Source: CLOBB
06/04/2012
I appreciate the service that A-Z has given me the last two times that I have used them.
Jeff and his staff were very professional, helpful and friendly when I brought my car into their shop to be repaired
Roy
Source: CLOBB
08/04/2012
Excellent service. Worked well with my insurance. I recommend them!
I had both body repair and a radiator repair to be done. They handled them both and was my liason with my insurance. It was SO NICE to not have to go to two different places. Plus my van never looked so nice! Thanks!!
Kelley
Source: CLOBB
13/04/2012
Great Service & Friendly Customer Care
I was in an accident that left me without my vehicle for a while and I need my vehicle for traveling. My insurance Agent referred me to A-Z Tech Automotive, they gave me a great quote and delivered an awesome turnaround time. I have never…
Dustin
Source: CLOBB
16/04/2012
Great Owner Great Place
I had some body/paint work done to a Toyota Camry. In addition to making the car look as good as new, they detailed the inside and polished up some other areas that I didn't even ask about. After getting three quotes, their's was the…
John
Source: CLOBB
16/04/2012
Great job!
Thank you for such excellent customer service. I will definitely recommend tomy friends. The little plant was an amazing touch! Thank you :)
Alicia
Source: CLOBB
23/04/2012
Excellent service
Quality repair, finished early. Friendly staff. Kept us updated regularly.
Janet
Source: CLOBB
09/08/2013
excellent work
I have been a customer of A-Z for many years. They always do a magnificent job repairing our vehicles. I would highly recommend them to anybody who wants a professional grade auto body repair shop. RESPONSE FROM A-Z Tech Automotive:…
Dennis K
Source: CLOBB
13/08/2013
Okay but
Did some work which was ok, but also did headlight restore and left 2 buff marks on the cars paint that cannot be fixed AND did not tell us. Also inserted 2new headlights bulbs but did not adjust them, had to take it back, no problem with…
Roth R
Source: CLOBB
16/10/2010
um great job
you all are the best, jeff is great anthony is a great porter, but there will only be one PORTER!
conrad
Source: CLOBB
27/08/2013
solid business
I crashed my Toyota Tacoma and had to go through the whole claims process. A-Z was very fast in their response time. as a business owner i don't have a lot of extra time (just like most people in orange county) so getting things done…
Joseph Vidito V
Source: CLOBB
22/09/2013
Great customer service
The entire staff at A-Z Tech Auto is wonderful. They completed the service of my vehicle in a timely manner. Great warranty on tires purchased through them. Free rotations for the life of the tire. Excellent service! Honest and fair…
Lisa Capps C
Source: CLOBB
30/10/2013
great!!!
Fast affordable service Rebecca in the office was really nice and helpful!
Kristofer Fagerstrom f
Source: CLOBB
05/12/2010
Great service
Jeff is really nice and helpful. I like how they are streamlined with State Farm's claim's process. I didn't have to do a thing except drop my car off. Super convenient.
elaine
Source: CLOBB
06/12/2010
Great Customer Service
Jeremy was extremely helpful and committed to Customer Service. His attitude made my visit a very pleasant experience. I will definitely recommend A to Z to anyone I know, needing automobile repairs.
patrick
Source: CLOBB
06/01/2011
Quality, honest service from friendly people!
We've been going to A-Z Tech for many years. They're honest people (hard to find), and they do excellent work without pressuring you to do things that don't need to be done. They do just about everything - a full service automotive…
mike
Source: CLOBB
20/07/2007
Best of the Best
I have visited numerous automotive repair and auto body shops in the past, however none compare with the excellent service I receive at A-Z Tech Automotive located in Mission Viejo. I trust A-Z Automotive, and owners Doug and Nancy Long…
Nancy L
Source: INPAG
16/08/2007
Great Experience
A-Z Tech is the ONLY place I go to get my car serviced. I take my 2003 Honda Civic there for faster, better, and friendlier service than the dealer. They are the best at making recommendations for what my car needs, when it needs it, and…
Kristen C
Source: INPAG
15/12/2012
I recommend your shop to many people.
The repairs I got at A-Z Tech were great. It was nice of them to have fully detailed my explorer. My son is really messy and now it looks so clean! Such a nice touch that many body shops don't do. I recommend your shop to many people.
Mike S
Source: INPAG
20/12/2012
Everything about A-Z Tech is professional
Everything about A-Z Tech is professional, from the efficiency of the friendly office staff, to the quality of the work, to the thank you gift left in the car at the conclusion of the work.
Catherine P
Source: INPAG
07/03/2013
Courteous, responsive
Everyone from the service writer, mechanic, manager was terrific. Courteous, responsive. I was in a pickle and needed a battery but had a very important appointment to make that afternoon. I was so impressed that my concerns were listened…
Rodger B
Source: INPAG
20/03/2013
very helpful
Brian was very helpful and took the time to explain the process to repair my wife`s car. He gave me an estimate that I was comfortable with. He gave me the time the car would be done and when that time rolled around, the car was done. I…
David T
Source: INPAG
14/06/2013
amazing service
Thank you for such excellent customer service. I will definitely recommend you to my friends. The little plant was an amazing touch. Thank You!
Alicia W
Source: INPAG
15/07/2013
great for all my vehicle needs
I was in an accident that left me without my vehicle for awhile and I need my vehicle for traveling. My insurance agent referred me to AZ Tech they gave me a great quote and delivered an awesome turnaround time. I have never had such a…
Dustin G
Source: INPAG
13/09/2013
Treated with utmost respect
Brian and the entire staff at A-Z Tech have treated us with the utmost respect. I love his loyalty to the company, to the customer, and quite honestly, I just plain like him.
PaulSandee C
Source: INPAG
02/10/2013
excellent service
The staff were very helpful, answered my questions and had the job finished per their quote.... Excellent service. Offered to help me with a rental car....Always very polite and courteous.
Diarmid F
Source: INPAG
17/03/2007
best of the best
Very professional and courteous.These guys have an excellent reputation and a full serve one stop shop.They even do body and paint!
douglong
Source: CSEAR
21/05/2009
Waiting for Godot
it was agreed that someone was to show up at my place of business to fix something on my car. At the agreed upon time no one showed. I called a few minutes later and person at the service desk said that he would call back in ten minutes.…
sanfox
Source: CSEAR
05/01/2010
no brakes
They charged the same price as the dealer for front bakes but they said they could get the job done that day. When i picked up my car the brakes were still making the same screeching noise and felt the same as before i had them replaced.…
no break
Source: CSEAR
19/06/2010
Excellent service
Had my Camry's rear fender replaced and was very satisfied with the experience.\r A-Z Tech Automotive were very responsive and even detailed the car!\r I would go back to this establishment again.
mingee
Source: CSEAR
22/06/2010
EXCELLENT BODY SHOP
Car window was smashed - Jeff Sherman at A-Z Tech took car of us from start to finish.\r \r Felt very comfortable with them and picked up car - everything was perfect.\r \r Would definitely recommend A-Z Tech and their work!
jaredl92691
Source: CSEAR
02/07/2010
Excellent Body Repair
I had minor dents & scratches repaired on my 2010 Chevrolet Equinox. The completed work was flawless- they matched the metallic paint perfectly. The work was completed on time & as promised. Jeff Sherman's estimate was very competitive…
Phillee30
Source: CSEAR
22/07/2010
Uncommon Excellence Exceeding Expectations
I administer luxury full service hotels. The common target of everyone there, if I have done my job right, is to Exceed the Expectations of the most demanding guests. \r \r But these two guys, directing the maintenance and body shop…
Stroker Ace
Source: CSEAR
23/08/2010
Fair, conscientious, and have a quality work ethic
I'm relatively new to the area and needed some body work done on my Lexus LS430. A-Z was recommended by another OC mechanic so Jeff (great guy) gave me an estimate which I thought was very fair and had them do the work. Wow - they went…
mewhee
Source: CSEAR
28/12/2010
What an efficient and honest place!!!!
I have been skeptical of auto shops since one of my favorite places closed 5 years ago and have had trouble finding an honest place. I was refered to A-Z by a friend and of course was still hesitant. Jeremy, the service manager assured…
Sho Y
Source: CSEAR
18/05/2011
Not a happy camper
I purchased a promotional voucher that's good for 10 oil changes, tire rotations, car wash, etc back in 10/2010. The direction requires the customer to exchange the voucher for coupons for later uses with no expiration dates. When I get…
Jayc2011
Source: CSEAR
18/07/2016
OK - maybe i am just special / lucky or whatever (though likely not looking at the other reviews here) - but i just had the best experience I have ever had with a body shop - first of all, Jeff and teh crew there work super hard and do a great job - my car looks better than EVER - because they do things the right way and also their prices are WAY more reasonable than many other OC auto body shops i got quotes from, like the ubiquitous Caliber franchise
when finished, they told me that i shouldn't wax my car for 3 months so that the paint can fully dry - and that when it does, come back to them for a detail - so i waited three whole months with the occasional wash and went in today for the detail - they did a better job than i have ever had!
the car looks awesome and new! and not only did they not charge me, they wouldn't even take a tip - seriously, super honest, extremely fair prices excellent expert quality and attitude
i hope i never need bodywork again, but if i (or you) do, you HAVE to at least get a quote from them - i have nothing but good to say about them (ok, well maybe one tiny thing that could have been better, but which they more than made up for - when i first went to pick up my car on a friday after they finished the work ~3 months ago, it wasn't ready because they were overloaded and asked if i could wait until monday - i was kind of annoyed because i drove all the way there, only to be told that - i asked why they didn't tell me sooner so i could have not wasted the trip - Jeff said it was because they really thought it would be ready that day and he was really sorry and he even paid for my rental car over the weekend - but the car was finished wonderfully on monday - and now it looks like a million bucks (seriously, no detailer has done a better job)
so thank you Jeff and all - in a business (body shops) that can be kinda sketchy, you guys stand WAY WAY out!
ps, they are approved by state farm, so if you have state farm, definitely use them - you won't need a separate appraiser - and even if you don't, i doubt you will find better quality work at any price, let alone at their great prices - anyway, that's my experience, ymmv, though i am definitely guessing it won't
Crape M.
Source: YELP
24/05/2016
I miss you A-Z Tech!
These amazing guys have taken care of my mom and I since we basically started driving (for many decades!)
Always trusted my car there - they were always like family and truly were always looking out for my best interest when it came to keeping me safe and my wallet not totally empty.
Was great to have people like them when I was 16 with a rickety 16-year-old Toyota tercel... Saved my a** more than once!
Jamakea T.
Source: YELP
10/01/2016
I can't praise this business enough. Has taken me too long to write a review and they deserve it and then some.
Starts with phenomenal customer service. I've dealt with Jeff since 2009. He simply takes the stress out of having your vehicle in the shop. Add to that, he is literally right next door to Enterprise and can even assist, with that, if needed. Since my insurance required updates on my repair status (to Enterprise) Jeff took care of that for me, as well. Always goes above and beyond. Everyone there does.
Quality of work - incredible. Trust me...I've watched them. If it's anything but perfect, they aren't satisfied.
AAA approved. Does that mean something? You bet it does.
Is their lot always packed and busy? Yes, but there is a reason for that. Excellent service...quality work. Somehow, they still manage avoid being slow. Fast and efficient.
As long as I'm in the OC, they will be who I call when I need repairs. No brainer.
Rhon O.
Source: YELP
24/11/2015
I am so thrilled with the service I received at A-Z! Jeff is an expert in his field! He guided me through the process and everything went very smoothly. He even arranged to have a rental right next door and I was able to get my brakes done while my car was being repaired. He is a gem in this industry and it's nice to know there's someone out there who can be trusted. We will definitely be coming back. The icing on the cake was not only was my car nicely washed but the inside was immaculate too! I have two teenage boys so I really appreciate this little bit extra! Thanks!
Tami L.
Source: YELP
18/11/2015
Jeff was very helpful, kind and had great customer service. Everyone at the shop was very helpful as well probably one of the best customer service experiences I have ever had, my sonota had been rear ended and was refered here by insurance. My car looks better than it did when I bought it. They also cleaned everything and detailed my car for me!! This is the first time I have ever had to get my car fixed and am very pleased thank you guys so much!
Alex F.
Source: YELP
10/02/2016
I HIGHLY recommend taking your car to A-Z Tech. My car was hit by a tire rolling across lanes in the 5 freeway (I know) and damage was caused. I of course wanted it fixed immediately and A-Z Tech happened to be a selected provider through my auto insurance. I stumbled across this auto body shop by chance, but they have found a customer for life! They were extremely thorough with everything checking all points to make sure there was not additional damage to my drivers side tire of underneath of the car. They were exceptional and I couldn't be more impressed with their work. If you love your car and want the auto body work done right bring it to A-Z Tech!
Felice G.
Source: YELP
23/03/2015
I've moved to Las Vegas and I gotta say that I really miss A-Z Tech. I miss them so much that I thought I'd share it.
I've been going to A-Z tech for 25 years now. Since day one, I've been well taken care of. The numerous ways that they've effectively and efficiently handled my car needs over the years has spoiled me.
Toni T.
Source: YELP
06/01/2016
Great and an honest place to go to get the car repaired. Everyone is so friendly and helpful and made me feel really comfortable throughout the whole process. They are not only great in body repairs but they fixed my tacoma with mechanical problems and notified what was going on throughout the process. Great group of guys with great experience. Will recommend them to anyone who needs mechanical or body repairs.
Armon M.
Source: YELP
12/05/2015
The personnel here is very friendly and helpful. The service they provide is excellent. Extremely honest and trustworthy. I'm so glad to have found this garage, I wouldn't take my car anywhere else!
Melanie J.
Source: YELP
29/02/2016
They are thorough and professional, and they even offered help with transportation. Great work. I highly recommend them.
Erin M.
Source: YELP
20/03/2015
A-Z is my usual great repair shop, so I decided to trust their body shop to repaint the hood of my classic truck. I had previously had my entire truck repainted by another body shop and within two years the hood was completely faded.
Alberto, the painter at A-Z who repainted my hood, did a fabulous job. He matched the color of the rest of the truck exactly. I can't say enough about what an outstanding job he did.
Jeff is the body shop manager at A-Z and he is professional, knowledgeable and friendly. The job was completed in a timely manner and at a very reasonable price. Jeff even presented me with a bottle of touch-up paint that Alberto had mixed.
I will never again go any place else for car repairs and body work. It is truly amazing to find such a superb auto repair shop.
Thanks Jeff and Alberto!
Nancy P.
Source: YELP
16/10/2014
This place was awesome! Jeff was very personable and my vehicle looked so amazing when it was done that I didn't even recognize it at first. They also left a cute little decorated pumpkin in the cabin for me with a note that said "Serving you has been a treat! Your friends at A-Z Tech"
Manami D.
Source: YELP
04/02/2015
Lot's of good reviews and backed by AAA. Seems like it would be a good shop to take your car for repairs. I have to say, the experience has been hell for me. My car sat there for a week before anyone even touched it. The initial repair estimate was $1800 but then my car mysteriously developed a whole new unrelated problem while in their care, more than doubling the cost. Almost at the end of week 2 and all I get is excuses about not having enough staff for the workload. Dude - shouldn't be my problem. He did offer to reduce my bill by $20 per day to cover the cost of a rental car. Minimally helpful, but thanks.
All that said, everyone is nice and professional. But, I'm wishing I had chosen a different shop.
Rob S.
Source: YELP
05/05/2015
These guys are awesome! Ready to
Take on any job. They are cutting, bending, and flaring some standard hard line for my braking system. Looking forward to installing!
Benji K.
Source: YELP
23/12/2015
I would definitely recommend A to Z tech for anyone who needs car service or has to have repairs due to an accident. Despite an extremely stressful situation, Jeff and the team at A to Z Tech answered all of my questions and frequent updated me on the progress of my vehicle. Everything was done very thoroughly and quickly, despite being around the holidays and some part back orders. They are professional and know their stuff. Jeff is awesome and I have to thank him for putting my mind at ease over the past month. Thank you A to Z Tech!
Andrea B.
Source: YELP
14/04/2015
These guys are the best! They are honest, professional and do an awesome job. Would not hesitate to use them again or to recommend them to friends. A nice little added touch is there is always some type of thank you for the business in your car when it is completed ~ candy, flower seeds, etc...
Peggy B.
Source: YELP
22/03/2013
I don't write reviews often on yelp but I had to make time for A-Z.
I am forever grateful for the amazing experience I had at A-Z Tech Auto. I am now a loyal customer!!! THANK YOU BRIAN AND THE MECHANICS that worked on my car.
My story:
As a young woman it's tough trying to figure out where to take your car for repair. I needed major work done and a budget I had to adhere to. I didn't know where to go. I asked my best friend if she knew anyone. She referred me to Jeff at A-Z. She said, he took good care of her. He was nice, trustworthy, gave her a good price and fixed her window.
Well I called the next day and asked for Jeff. I ended up speaking to Brian the other service manager. He asked me to bring my car in so they can do a complete inspection and give me the correct estimate.
I ended up repairing my car with them. Brian totally took care of me. Not only did Brian have someone drive me to work but he offered to rent me a car. Talk about excellent customer service! My car was suppose to be completed on the same day which initially it was scheduled to. I had already paid my bill through the phone with my CC. But at the end of the first day, Brian took it for a final test drive and my car did not idle properly. He wanted to keep it for an extra day to ensure it was fixed properly.
After all that my car was still not cooperating. Brian called me the next day and said he was going to take it to Nissan at no charge to me. Nissan ended up having to order a new part to fix my car. A-Z did not expect me to pick up the charge. Many other auto shops would have charged me and I would have paid because It's what I'm used to. Brian was so kind, he didn't ask me to.
These days, it's so hard to find people you can trust. Let alone an auto mechanic. After having my car for 6 days...paying my rental...fixed my car...I am forever grateful to Brian. Then they called me the following week to check up on me.
I highly recommend this shop. If are looking for VIP service with good rates then come to A-Z. You will not be disappointed.
Vikki S.
Source: YELP
03/03/2014
Still 5 stars! Had to go back and have the lift gate fixed from the rear end and as usual Jeff was great!
Thank you!
Deanna M.
Source: YELP
12/11/2013
Mechanics with integrity Part Deux.
So, I hit something nasty on the freeway ... no idea what, but it popped my tire. Then, after getting a new tire, whooba whooba whooba ... my car started giving me a Shiatsu massage. My car stinks at Shiatsu massages, but it made quite the effort.
Finally, I relented and took it into the shop. I got the same treatment as last time. Brian and I had to do process of elimination. It wasn't the suspension. I wasn't the tire. In the end, it was the rims. After all that he gave me a CREDIT for the money I had spent to buy NEW RIMS!! I was floored. He didn't even blink. When he realized that we had done all the other work to no avail, he called me up and said, "My bad." Lets get you new rims. Wow ...
If you can say your mechanic has this type of credibility than fine, but I seldom meet ANY business person in ANY field with such integrity.
You are fool to go anywhere else.
Recap: You went somewhere else? What is wrong with you?
Scott E.
Source: YELP
29/01/2015
I've been using these guys for years and refer all of my clients to them when they have any kind of body repair need. I just recently took my own car over there to get it touched up and they did a fabulous job. They fully detailed the exterior and interior, did touch up paint in all the spots that needed it, and made my car look brand new. Couldn't be happier with Jeff and all the guys that work there. Thank you!
Chris F.
Source: YELP
12/02/2015
Horrible customer service, not a true mechanic, just body shop. Dropped my car off Tuesday at 12, no one ever called to give me update or quote. I called in Thursday only to find out that no one has even touched the car yet, "we'll have someone look at it today." I Called again at 3pm, still nothing and now they say it won't be until Friday. They only have one service tech and one diagnostic tech. Clearly understaffed. Only went here because of a referral, and was in a bind. Should have driven up to HB and gone with a real mechanic, Francisco's, where they are truly equipped to handle a simple starter replacement. Picking car up tomorrow before they have a chance to screw me over even more. Stay away if you want quality service.
Alex M.
Source: YELP
31/10/2014
Very professional. Highly recommended. Went above and beyond providing excellent customer service. I have had vehicles worked on for body repair in Los Angeles, Riverside and Orange Counties - A-Z Tech is by far the best.
Rachel W.
Source: YELP
19/12/2014
I'm glad I found this shop! My truck had a fender bender and they fixed it up for a great price. I shopped around and literally got quotes for double and triple the a-z cost. Guess what... It looks great now. A big thanks to Jeff the shop manager. He also let me know that they are not only a body shop but mechanic shop too. I got a good honest vibe so I will definitely come back for any mechanical issues in the future. Thanks Jeff.
Trevor B.
Source: YELP
02/10/2013
I called at 7:30 am to see if their schedule was open enough to get a valve oil leak repaired. My understanding was they didn't have a heavy schedule. By 8:30 I arrived and spoke to Jeff who said Brian would be handling my car. They were nice enough to arrange a ride home for me immediately. 10 am I called to see if they had assessed it and to get a quote so I could decide if they would be doing the repairs. It seems they had a backlog of cars from the night before so no quote yet. They said they would try to have one within the hour.
I called back at 11 am because they had not called--still no quote. They said another hour.
I called back at noon because they still hadn't called. They said another hour. I expressed my frustration to Brian and it seemed he understood the review was not going well.
He called me back at 2 pm with a quote of $165 for valve replace (part included $30). Time frame 1 1/2 hours approx.
At 3 pm Brian said my car was ready and he would send someone to get me. I had also asked if the fuse on my heater was burnt out because I had just replaced it last week. It was not but due to time restraints he offered me a complimentary 30 min evaluation to bring my car in another time to check it out. Very nice!
The driver called and pick me up by 3:30 pm.
They had added an extra part but didn't change the price on me. :)
Started off rather disappointing. If they had just said up front we need 5 hours to quote it I wouldn't have em as bothered but the constant one hour inaccurate time frame was frustrating.
In the end they gave me a giant lollipop hanging from my rear view mirror that said something about voted 1 in OC (nice touch), fixed my car, offered me a reason to return, and gave timely complimentary shuttle service. The price seemed fair.
Lynn Z.
Source: YELP
22/09/2013
In my short life, I have had the misfortune of needing body work (on my automobile) ten times or so. Hands down, this is the best shop of the lot.
Pros
Full detail after the work
Finished on time
Right on the estimated cost
Really nice people
In the same building as Enterprise
Cons
Cannot think of any which is why they get five stars.
Edward P.
Source: YELP
09/12/2014
We have used AZ many times for body work on our cars, most recently today, and have always received excellent service, courteous treatment and fast turnaround. Today we brought our car in for evaluation after a fender bender...there was no damage so the eval. was gratis! S.S., Laguna Niguel
S. S.
Source: YELP
28/05/2014
I've been coming to these guys for a couple years now. I always get great service and have never been disappointed with them. The only drawback is that they aren't open on Saturdays.
Jason G.
Source: YELP
27/06/2014
Seriously, this place is amazing. They are so honest and really make you feel like you're in good hands. I had an issue with my car about three years ago, which was the first time I brought it to A-Z. The issue was covered under my warranty, which I thought had expired. They called to inform me that it was in fact covered by my warranty and they would take it to the dealer for me at no charge. Amazing customer service.
Their customer service and honesty has kept me coming back since then, even though I lived in San Diego for the past two years! Whenever I needed an oil change or had an issue, I would make the hour drive just to get it checked out at A-Z.
Recently, I took it in to prepare for my three month long road trip. They worked hard on it all day and even had a part delivered a day early so I could get on my way. Seriously, don't go anywhere else. This place is great.
Mary H.
Source: YELP
22/03/2013
AMAZING SERVICE!!
The bumper on the front of my cargot hit about a week or so ago Luckily the guy left a note. I went and got a quote from another place, but they quoted a little too much. With the recommendation from the person who hit me, I took my car to A-Z to get a quote. They beat the price by over $100.
I took my car in yesterday morning and just went in to pick it up. The job they did is outstanding!!! The bumper looks brand new! Another plus is that they fixed another scratched area for no extra charge!! They also went as far as to wash and clean the car and cleaned the inside and vacuumed as well! My car looks so new now! Excellent job!
On top of the wonderful job they did, the customer service is IMPECCABLE!! Jeff was the first one to help me and he is very friendly and nice! When I went in to pick it up today, the receptionist was also very nice and friendly and Jeff's son took me to the car and explained everything they did. They really seem to care about their customers and go out of their way to help them, and I love that!
I also love that the job they did has a lifetime warranty and they really stand behind it. I will definitely be back here if I need more body work done on my car and I will definitely recommend them to family and friends...and ofcourse you Yelpers! :)
Era W.
Source: YELP
17/07/2014
Over the last few years, I've had to take 4 of my family's cars in for body repair. Jeff is wonderful and the work they do is just great. Most importantly, I feel like they are really honest and they don't recommend anything that I don't need. They also do pristine work - always wanting to repair the issue the proper way. Jeff is easy-going and walks you through the estimate of work very clearly and they always have my car ready when they say it will be done.
If you're looking for a body shop that does impeccable work and are honest and fair, then you'll be happy with A to Z!
Di B.
Source: YELP
16/09/2014
I woke up this morning, started my car, getting ready to go to work and make that money. In characteristic fashion of an old unstable horse trying to prove that it's still got some horsepower to run the race of its life at the Kentucky Derby, the car started aggressively, sputtered and died just like that overworked moonshine-belly stallion would've done at the sound of the starting gun in the old dusty track of Louisville Downs. The silence in my driveway brought about by nervousness and dismay was so thick you could pierce it with the sword of shannara!!! With lingering hope, I told myself that the car was just waking up, and that it needed to be started gently. When I started the ignition, the violent rattling and shaking that came from the car immediately told me that the car definitely felt disrespected for being started at the ungodly hour of 10am! It sputtered, took it's last couple of breaths like a sheep to the slaughter and as if to say "see you yonder in the afterlife", it died. "In the name of Heavens what kind of nonsense is this?" I seemed to ask the car in a voice angrier than Michael Jackson's father, Joe Jackson. So to make a long tale short and at the risk of rambling like a prepubescent girl at a Justin Beaver concert, I forced that car to life in a scene reminiscent of Antonio Banderas on horseback in the Mask of Zorro, and off we were to the good people at A-Z Tech Automotives. In a fashion more precise than your general surgeon performing an open-heart surgery, they diagnosed my car's exact issue, fixed it and the most amazing thing is that in this day and age of a fast-paced world, they even had the time to be very courteous not to just me, but all the other customers that I saw walking in. A+. Anyway, if you want excellent service on your car, this is DEFINITELY the place to go. Jeff, Garrett and Trisha, and the courtesy driver, were the four people I interacted with and they were very professional. Before I left, I even got a little gift thingy with some funny looking seashells and what looked like sand that might have been imported from sweet home Alabama. Who wouldn't like this place after that? They touched my heart in a way Celine Dion could not with her "to love you more" ballad!!! Overall, I am VERY satisfied with my car service here, and I WILL definitely be going back there when I need anything for my car!!!! GREAT JOB GUYS!!!!!!! And a shout out to all the other employees for their very friendly attitude!!!
James M.
Source: YELP
26/10/2013
Good shop. They have been patient with working on my car - it has definitely been a process and a project over several weeks and they have been great about it! Helped with fixing the things I wanted and finding the best deals for me. Really appreciate their service. I would recommend this shop.
N. K.
Source: YELP
31/07/2012
I went to A-Z Tech Automotive late last year after purchasing a LivingSocial deal, 5 oil changes for $25...you can't beat that! They even let you use that between different cars, so the guy and I took advantage of the deal. The service is excellent and they are very friendly. Quick turnaround time, only 45 minutes for an oil change.
The reason for 4 stars is that they are only open Monday through Friday, which is really problematic scheduling wise for me. There's no way for me to do this with work, so unfortunately I couldn't rationalize coming back after I used up my voucher. Once they open on Saturdays, I'll definitely be back!
Ann V.
Source: YELP
02/12/2013
Absolutely love this place!!! I'd recommend A-Z to everyone! Very trustworthy and great service!! They have gone above and beyond for me numerous times. If anyone needs a good mechanic I suggest you go to A-Z!!!
Tam H.
Source: YELP
28/08/2012
I just got back from A-Z Tech and I couldn't be more pleased. I simply went there for an oil change yet the experience was much better than any other Auto shop I've been to in a while. The main thing that I loved about this place was the atmosphere created by the people working there. Everyone was friendly and they all seemed to treat each other like family and when I walked in I felt like I was invited to spend time with this family.
The oil change itself took only about 40 minutes and I was very pleased with the service and quality of the oil. I have a few more serious repairs that I have left for my vehicle and I'm definitely coming back to A-Z for them.
It didn't hurt that the receptionist was cute too!
Mat P.
Source: YELP
02/10/2013
Unfortunately, as a family with four cars, we have had the need to use A-Z Tech more often than I care to think about. We were originally referred to them by the insurance company but it was their performance in all areas that kept us coming back.
What impresses me most is their response to customer concerns. They stand behind their work even if an issue arises months later. Even picky issues that would make a normal business owner say "are you kidding me?" are met with respect and response. Prior to finding them, I tried over 5 body shops and 10 mechanics in the area. I am so glad I finally found a reputable company that cares about its customers.
The only downside is that they are getting busy as the word about them spreads so wait times are longer than when we first used them. Trust me, they are worth the wait.
Jill C.
Source: YELP
18/08/2011
I purchased a Living Social deal in January (5 oil changes for $25). I likely didn't read the fine print that the price doesn't include the filter, etc. The coupon also said that no appointment was needed.
When I showed up to have my oil changed, the girl at the front was slightly snippy and informed me I needed to make an appointment first. I politely apologized and let her know the Certificate didn't say I needed an appointment. Because I was able to leave my car there and get a ride from a co-worker, they managed to fit me in.
When I went to pick up the car, they had washed it, which was great! It ended up costing $14 in materials, so for a total of approximately $19 for an oil and filter change, plus the car wash. The best thing about the deal was that I was able to use it for any vehicle. I've taken in two different cars for a total of three oil changes. After the first visit, I do call in to make an appointment.
On my SUV, I knew the brakes needed to be replaced (they were squeaking audibly). I got a quote there and I feel there were honest, and also quoted me a reasonable price to do the front and back.
When I went to pick up my car after the brake job, it turned out to be about $20 less than the quoted me, which I thought was great (it's rare that someone charges LESS than they quote you, especially when you've agreed to pay that amount).
The place is fairly easy to find (though not on a main road). It's not fancy, but the customer service managers seem knowledgeable and friendly and the service seems to be good quality. I'll continue to take my car there for oil changes and light work.
Rebecca N.
Source: YELP
22/12/2013
I recommend A-Z Tech to anyone, they are honest and trust worthy and do excellent work. Brian and is team are great!
John
John C.
Source: YELP
22/12/2012
The team at A-Z Tech Automotive are the most comprehensive, service oriented, professional mechanics I've had the pleasure of dealing with. Marissa scheduled the appointment for me and was very courteous when I arrived. It turned out that I had a bigger problem then what I first imagined. After diagnosing the problem and proceeding with the repairs Bryan kept me appraised of their progress. He made regular phone calls to let me know how things were going and when I could expect to get my car back. Since it had to be kept overnight Bryan arranged for his team to pick me up at work and drop me off at home, then again to pick me up and take me to the shop. Every point of contact at A-Z was personable and courteous. They did a great job, stuck to the quoted price and threw in a few small extras. It's easy to recommend Bryan and the team at A-Z with service like that!
Scott S.
Source: YELP
02/04/2013
I've used A-Z Tech for over 10 years and have referred them to my customers over and over again. Being in the automotive repair industry for over 25 years I know just about everybody in the area. I appreciate Doug Long and Jeff Sherman's attitude about taking care of my wife's car and everyone else I have referred to them.
Larry R.
Source: YELP
21/04/2013
This THE WORST auto shop I've ever been to. Not only was their work sloppy (run off paint job) and had to be brought back to their shop to be reworked on. They charged twice the amount of the original quote. They also lied about how long the work would take (obviously pushing my car lower on priority list). They told me they would lock my keys in the car so I could pick it up after hours on a weekend, but did NOT leave the car in the parking lot for me to pick it up. So, I had to wait until Monday in order to get my car back. They run an unreliable and unprofessional business, do not waste your time nor money with this kind of aggravation!!
Kelli B.
Source: YELP
08/09/2011
From reading the previous person's review about using a Living Social deal coupon, I believe she got really lucky because that is not what I have experienced in the past.
The Living Social deal (5 oil changes for $25) was actually given to me by a friend in January. And since then I've tried to get an oil change THREE TIMES. Here's what happened:
1st try - In March, I drive to A-Z Tech and walk in to ask for an oil change. I obviously wasn't as lucky as the Rebecca N., because they turned me away saying that I needed an appointment. Their next available appointment wasn't until next week. That weekend I ended up getting an oil change at my usual place in San Diego, since I was visiting my fam that weekend.
2nd try - In June, I knew I had to make an appointment so I called and asked to schedule an oil change and immediately mentioned that I have a Living Social coupon. As soon as she heard that I have a coupon, she said the next available appointment for an oil change wasn't for another 2 weeks. At that point I really needed to get an oil change, and didn't want to wait that long so ended up going somewhere else AGAIN.
3rd try - Mid August, I call again to try to schedule another appointment knowing that I probably wont be scheduled for another 2 weeks. This time I was also smarter and avoided mentioning the coupon because I was suspicious that they purposely told me a long wait last time because of the deal. Someone answers the phone, and after I ask to schedule an oil change the receptionist says, "Let me ask you a few questions before we can schedule you an oil change. Have you been here before?" Me, "No, I'm a new customer". Receptionist, "Oh, so are you coming here because of a Living Social or Groupon deal that you have?" Me, "Yes." Receptionist, "Ok. Our first available appointment is..... September 23rd". WTF, a WHOLE MONTH to wait for an oil change? SO BOGUS. Who would wait a month to get an oil change. I live in OC and commute to LA for work, there's no way I would wait that long.
So if I could, I would def give this place NO STARS. If you're going to give out a deal or special, at least try to reasonable honor it. I feel like they are purposely pushing away customers because the deal isn't as profitable to them. If you know you wont profit as much from the sale, don't bother giving the deal out. PLUS, the deal expires after a year. My friend bought the Living Social deal in January, and it's already September and I have not been able to use the deal once out of the 5 oil changes it has promised. So why trust bringing your car here if they can't even reasonably honor a coupon?
Jamie H.
Source: YELP
10/01/2012
Bryan & Jeff are amazing! The entire staff over at A-Z Tech are professional, courteous, and are truly experts in what they do. I am a car dealer and I bring my inventory to A-Z Tech for all my automotive needs. They are one of the few auto-mechanic and collision repair shops that provide a REAL warranty on their work. Everytime I bring in a vehicle, I am always happy with the pricing, their service, and the quality of work they do. They are truly A-Z, meaning that they are experts for any car brand whether its a Range Rover, BMW, Ford, Honda, you name it, they can repair it. Their facility is top-notch and they are a full service mechanic and body shop. Not only do they do an excellent job on my cars, they also give a free car wash and shuttle service. What else can you ask for??
Mike R.
Source: YELP
11/04/2012
My family and I have been taking our cars to AZ Tech for about 4-5 years now. We never trusted any crew of guys more than this crew. They are stand-up guys with great attitudes who take pride in their work and they become like friends after short time. The mechanics are geniuses with lifetimes of experience and the body shop is stellar. I've had experience with both sides of the shop and both delivered top quality work. This is the ONLY shop in Orange County I will ever recommend.
Devin T.
Source: YELP
07/12/2010
Yet I did rant and rave about this business, I now do have one gripe. When they rotated my tires they stripped one of my aftermarket ($200) lugnuts. I brought it back to them right after I noticed the problem and they promptly acknowledged the issue and told me to email them my information to get the problem resolved.
After a month and about 6 emails to them, they finally responded that I was SOL. So, they wasted my time in giving me false hope to resolve my problem they caused, and they then responded telling me that It may have been my fault!
They have amazing customer service upfront. But if there is some sort of problem, they ignore you and treat you like you're not important. I was nothing but nice and courteous to them and they can't even own up to their own mistakes.
Don N.
Source: YELP
15/03/2013
All I can say is this place is amazing! Everyone there is friendly from the front desk to the mechanics, they do excellent work, and they're honest about the cost of things. There's a reason they're voted #1 in Orange County. They're definitely the only place I want to take my car.
Amos B.
Source: YELP
14/03/2013
from the time i called to the time they were done working on my car these guys are absolutely awesome, super professional, courtesy, kind, and they do awesome work, i cant even tell something happened to my car after they were done. they even called hertz rental car for me to pick me up and get me into my rental car, and also offered to have them drop me off, and if hertz wouldn't do it they would, its extremely rare finding good customer service now a days. But i must say this is the place to go if you want the job done right the first time, and honest workman ship. thanks again for everything you guys did for me to help me get my car back and me back on my feet.
Massee R.
Source: YELP
08/12/2012
Nice folks. Jeff, the Body Shop Manager is a Rock star! I have been to Jeff twice and his service and the quality of work have been exceptional both times. Highly recommend these guys.
Scott P.
Source: YELP
14/09/2009
We've been going to A-Z Tech for several years. They're honest people (hard to find), and they do excellent work, without pushing you to do things that don't need to be done. They do just about everything (including engine work), not just body and paint work. Bryan and Jeff are fantastic, always helpful, and they explain everything clearly.
In our case, they've taken care of engine maintenance, oil pressure switch, timing belt, broken power window motor, bumper replacement, transmission work, and several other things. Each time they took care of everything, even when the parts provided by the local dealer were defective (they didn't charge us extra labor, since it wasn't our fault). They're great!
Mike P.
Source: YELP
07/12/2011
I was very satisfied with the friendly service and warm greeting when I entered the shop. Brian was very helpful and honest with me, and I felt like they really appreciated me as a customer. I will likely come back for my next service, because its hard to find a place that you can really trust.
Jeremiah H.
Source: YELP
13/04/2011
A friend told me about A-Z so we dropped my daughter's car off while she was out of town. The car had numerous problems when we left it: the A/C was broken, the driver's seat was ripped, it needed new tires, oil change, wiper blades, etc. They were true to the estimate they had given us, and fixed everything better than our expectations. My daughter says it's like she's driving a new car!
Laura C.
Source: YELP
29/12/2010
We've been going to a-z tech for almost a decade. They continue to provide top notch customer service and quality repairs... We have two cars that are over ten years old that both run flawlessly thanks to A-Z Tech. We rely on them for everything auto related: routine maintenance, window tinting, oil changes, and body work. A-Z Tech gets the job done =)
Kristen K.
Source: YELP
02/07/2009
A-Z Tech was amazing, I received fantastic service from Rob Neil. I've never had to take my car to a shop before I was very glad this was my first experience, Rob explained each step and kept me informed the entire time. I will make sure to tell all of my friends and family to take their vehicles to A-Z Tech. Keep up the good work Rob! Thanks for the great service!
nicole w.
Source: YELP
12/12/2015
This business is impressive. From the people who answer the phone, to the actual face-to-face experience with the staff, the vibe is friendly, up front, and efficient. I didn't feel like I was being talked down to as a woman, and the auto body supervisor was thorough in his explanation to me. The actual cost of the repair was less than they quoted, and my car was detailed both on the exterior and interior when I picked it up. I really feel these guys fair and honest. I highly recommend this business.
Judy Fike
Source: GPLAC
06/11/2015
A-Z Tech is the best!! I had a car accident I took my car there for an evaluation ... they handle everything with my insurance unfortunately my car was total lost , but its repareble the staff were great the manager Jeff such a wonderful person so friendly Everyone so professional! !!! I'm thinking to fix my car I will definitely take my car to you body shop !! Thank you so much my car can't be in better hands ..... :D
A Google User
Source: GPLAC
14/08/2013
These guys just did a terrific job on repainting my Genesis after someone had keyed it pretty badly. The estimate (time and cost) was right on the mark and the car looks great. Top recommendation, will definitely go to them again. Jeff and the staff are really easy to work with.
Charles Howell
Source: GPLAC
24/10/2013
They have a great staff and represent this shop well. Everyone was friendly and took the time to get to know me. The repair was professional and was finished ahead of schedule without a hitch. I wouldn't hesitate this shop to anyone. Thanks!
James Garber
Source: GPLAC
11/06/2013
I had both body repair and radiator repair to be done. They handled them both and was my liason with my insurance. It was SO NICE to not have to go to two different places. Plus my van never looked so nice. Thanks -Kelley G.
Olivia Fisher
Source: GPLAC
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