Location: 18018 Redmond Way, Redmond, WA 98052
Office phone
+1 (425) 882-0630
4.8
(10)
(1)
(2)
(19)
(315)
30/04/2016
I have been a loyal customer of Gary and Marcus and all the crew at Autosys for over a decade now. I am still amazed at the excellence in care and service. I was recently reminded of this when I was spending a few months 50 mies away and had some issues with my A/C. Going to a place local to where I was gave me a detailed explanation of a $3000 estimate. I called Marcus, found a way to get back to Autosys, and the work needed was no where near as extensive. They got me in and... See More
Mark Stowitts
Source: FBOOK
10/05/2016
Best place for car service and repair. Always more than fair, and always a good experience. Great people to work with.
Carol Witty
Source: FBOOK
19/04/2016
Best auto shop on the eastside! Trustworthy and knowledgeable. I refer them all the time.
Jim Gatens
Source: FBOOK
23/06/2010
Brought my car in for 60K maintenance and had the pleasure of working with Marcus - he was able ot help me determine the most critical services for my car and keep things within my budget. Repairs were done quickly and efficiently, and…
NAOMIS
Source: DFORC
24/06/2010
I have been in 2 times since my husband has passed. ( he used you for our 22 cars for 6 years) I have found the man who has written up my requests or delt with me to be Short, uninterested, rude sometimes and not pleasant. The lady was…
JOYCEF
Source: DFORC
24/06/2010
Service is excellent and on time!
YAOL
Source: DFORC
20/10/2011
I have been bringing my 98 VW Beetle here for a very long time. The staff is knowledgeable and always gives me a sense of confidence that whatever issues are there will be caught in time to take action. Trusting your mechanic is very…
BARBARAW
Source: DFORC
21/10/2011
We have been going to Autosys for several years now and take both our cars here. Their service is wonderful and their integrity is awesome. They treat us right and keep our cars safe and reliable! Thanks guys, will send people to you and…
TRACYC
Source: DFORC
30/10/2011
My oil gauge started behaving badly - indicating 80+ psi of pressure. Autosys diagnosed the problem very thoroughly, verifying sending unit, wiring, gauge cluster and gauge functionality. It was determined to be an internally shorted oil…
DAVIDR
Source: DFORC
25/06/2010
It's nice to have a place where I can take my truck and know that the work will be done properly and in a timely manner. Also, charges are reasonable. I'm glad I've finally found people I feel I can trust.
WAYNEI
Source: DFORC
14/11/2011
Every one was just great at Autosys. Finished the replacement of the transmission and other needed repairs ahead of schedule.Machnics were very informative and helpfull in deciding what repairs should be done. Thanks
RANDYD
Source: DFORC
27/06/2010
They found several problems with my car, and leveled with me about which ones should be fixed now, and which ones I could fix later. They patiently explained their price quotes and warranty policy. They conveniently gave me a ride to and…
Anonymous
Source: DFORC
20/11/2011
I trust Autosys with providing me honest, unbiased trusted feedback for issues. Their service quality is very high and the engagement very pleasing.
KUSHAGRAV
Source: DFORC
29/06/2010
Called at 4:30 with electical issue. Not sure if it was starter or battery or something else. Autosys said bring it on down. They isolated a going bad starter, and ordered a new one. I brought the car back first thing in the morning. When…
DOUGD
Source: DFORC
02/12/2011
I was totally impressed with the quality of service and the professionalism. All employees with whom I had contact (3) were obviously well trained, experienced and polite! First phone contact excellent (Nick). Marcus and Mark were very…
Anonymous
Source: DFORC
07/12/2011
Wow! Finished the job in less time than quoted. Thats a big deal and very helpful these days. Markus was easy to work with, and very informative. The Expedition is now running like a well oiled machine. Thanks nice job
Anonymous
Source: DFORC
01/07/2010
I've been to a number of car shops and this one I can really trust. To top it off, they have the best warranty = 2 yrs, which I haven't seen anywhere else.
ONOP
Source: DFORC
20/12/2011
Thanks again guys. Again - keeping me from spending on stuff I don't need and keeping the costs down on the stuff I do. For 7 years you have proven to be on my side as the customer and "Thank You".
MARKS
Source: DFORC
18/07/2010
Marcusand the crew were friendly and professional. They really made me feel like they cared about my vehicle!
BILLC
Source: DFORC
09/06/2012
I appreciate the honesty I get from the guys at Autosys and the care they give to my vehicle. Thanks.
TRACYF
Source: DFORC
28/06/2012
Yet again, you guys have exceeded my expectations with extraordinary service. My van is running like new although it has over 175,000 miles! I can't thank you enough.
GREGP
Source: DFORC
15/07/2012
Excellent from appointment to work completion
LEONARDS
Source: DFORC
15/07/2012
Autosys continues to keep our cars running and making every effort to avoid future problems. In addition, they go the extra mile with their service and excellent warranties, to please their customers.
Anonymous
Source: DFORC
06/08/2012
We have been using Autosys for several years. I had a flat replaced at another shop in Seattle which told me I needed new brakes URGENTLY and so when I took my car in for an oil change asked the guys at Autosys to look at them. They told…
TRACYC
Source: DFORC
23/08/2012
Autosys is an incredible company with kind, helpful employees that always do their absolute best to accommodate each customers automotive repair needs. 5 Star Service in every way, every time! I won't take my vehicle anywhere else!
Anonymous
Source: DFORC
17/09/2012
Not much to say here, the team at Autosys is excellent with great focus on customer satisfaction.
RASHIDA & HAKIMR
Source: DFORC
17/09/2012
I took my Tahoe in and knew that it most likely needed brakes. The guys there explained everything in detail without making me feel like an idiot. :) Because of the length of the service they also gave me a rental car for the day. I feel…
MARIS
Source: DFORC
28/09/2012
good experience, just had a little extra wait to put in the additive for my oil change. Staff answered lots of questions i had too. Nice folks
KATHYD
Source: DFORC
10/10/2012
Its really great experience. I just arrived earlier than my appointment and without any hassle they welcomed me and oil change was done nicely. Even coolent was refilled without my request. Really great guys. Takes personal interest in…
PRAKASHP
Source: DFORC
15/10/2012
Battery died on a European luxury SUV. They were half the cost of the dealer, squeezed me in and got the job done in less than a half hour. Best of all - I trust Marcus and his team.
STEVEB
Source: DFORC
18/10/2012
These guys are great. They offer appointment reminders via text, they're very courteous and they take great care of my car.
GINGERC
Source: DFORC
31/07/2010
The best severice I have experianced
RANDYD
Source: DFORC
05/11/2012
Sent a shop employee to the stranded vehicle several blocks away, jump started the mini-van and then immediately diagnosed a dead battery in need of replacement and performed work in mere minutes while my wife waited. Only cause of…
DENNISC
Source: DFORC
13/11/2012
Thanks for your honest and friendly services!
RANDYA
Source: DFORC
21/11/2012
I took my car in for a 60k service. They inspected my car free of charge and only told me what services I actually needed. I really appreciated it. They were able to fit me in immediately, offered a shuttle home but by the time I'd…
KIMBERLYB
Source: DFORC
28/11/2012
Good Service, nice people , very good report about the car condition and advice.. No car was hope they can do the car wash or provide coupons...
SKK
Source: DFORC
29/11/2012
Marcus and the entire Autosys team is top notch. Very professional with exceptional service from beginning to end. They kept me informed of the process the entire time and provided great recommendations/suggestions. I won't go anywhere…
MICHELEC
Source: DFORC
05/12/2012
Excellent service as usual. No pushy recommendations like some garages. We have used Autosys for both our vehicles since moving to the the USA 2 years ago and will continue to do so while we have service guys this good.
LEEP
Source: DFORC
06/12/2012
They are great as usual!
JACOBK
Source: DFORC
10/12/2012
Superior in every aspect--as always! Thanks for you every courtesy. -Dennis Case
DENNISC
Source: DFORC
19/12/2012
Great and fast work.
PERRYG
Source: DFORC
26/12/2012
Amazing as always. I can always trust you guys to provide the best service at the best price. I brought in my Jeep when "another automtoive place" said my brakes were in critical danger with rotors less than .5 MM. Your crew showed me that…
MARKS
Source: DFORC
31/12/2012
Great Service!
JORGEG
Source: DFORC
26/04/2012
Finally some mechanics who know what they are doing and are honest with you! I cannot say enough good things about my very recent visit. I won't go anywhere else for car repairs or matinence again! Thank you.
SHERRYB
Source: DFORC
18/04/2014
My A/C went out. Autosys had to trouble shoot the problem which was caused by several parts that needed to be replaced. Thanks again for a great job. Always pleased with your service. Great to know there is a place to go to that you…
JOHNS
Source: DFORC
19/04/2014
Excellent service as always. Thank you.
LEEP
Source: DFORC
29/04/2014
Always well taken care of.
CARLB
Source: DFORC
05/05/2014
As always, my experience at Autosys is flawless. From the workmanship to your front office ... you never disappoint. Thank you for taking such good care of us for so many years!
TOM & BECKYL
Source: DFORC
10/05/2014
The best as usual. I had some maintenance work done plus brakes on my Lexus. I WILL NEVER TAKE BACK TO LEXUS FOR SERVICE AGAIN. Autosys was better, faster, more thorough and waaaaay less in cost!
MICHELLE M.M
Source: DFORC
12/05/2014
Thanks again to the guys at Autosys. The service is so fast and friendly! Marcus is so knowledgeable and Nick really ads a dose of humor to any situation.
Anonymous
Source: DFORC
13/05/2014
Great Service always, we wanted a used car inspection on a Saturday, and they got us in right away! We really feel confident about the quality of work, and will be back!
MARK DS
Source: DFORC
21/05/2014
Excellent work on my car.
STEVER
Source: DFORC
23/05/2014
Excellent professionals. Marcus and Nick are enjoyable people to work with!
JACOBK
Source: DFORC
31/05/2014
Thanks for all your help! The service and repairs are always wonderful.
COURTNEYH
Source: DFORC
12/06/2014
Always first rate!
DENNISC
Source: DFORC
08/05/2012
Same great service that I have had for 15 years. Great communication and done as promised.
CARLB
Source: DFORC
14/06/2014
Excellent service, very courteous.
LEIRGAL
Source: DFORC
14/06/2014
AGAIN, they helped me out immediately in a pinch!
MICHELLE M.M
Source: DFORC
16/06/2014
This place is amazing. I usually end up going to them in a crisis. They always are able to fit me in and always are aware of being economical. Marcus is my go to - it is so great to have people I trust! Mari Stevens
MARIS
Source: DFORC
22/06/2014
Always helpful in explaining in layman's terms what is required... Fair prices and a trusted resource. Everything a neighborhood automotive shop should be.
STEVEJ
Source: DFORC
23/06/2014
Very thorough
CRAIGA
Source: DFORC
30/06/2014
As usual, Autosys is helpful and honest.
ROXANNE & JTK
Source: DFORC
08/05/2012
quick and efficient, front desk person friendly, enjoy the tv while waiting, where are the donuts?
DAVEM
Source: DFORC
16/07/2010
It is wonderful to know that I can come in and ask about my car and get help and answers. Marcus knew exactly what was happening when I told him the message on the dashboard and he discussed it with me. I have never found that type of…
TERESA & PATH
Source: DFORC
14/05/2012
I was so impressed by this young man who was extremely helpful in educating me about my car and my needs . I appreciated his generous time he spent explaining to me some things I did not understand. I really appreciated his help.
SALLYB
Source: DFORC
19/05/2012
As always, we got the best service from Autosys that we've gotten anywhere. They give us the peace-of-mind that our car has been serviced properly and at a fair price. We won't go anywhere else now.
TOMIO
Source: DFORC
22/05/2012
Over the years my family and I have owned our fair share of cars and trucks. I have some knowledge about vehicle repair and can find my way around a garage, but there is only one place that I bring my family's cars when something falls…
JOEG
Source: DFORC
16/07/2010
So far so good with the service! I appreciate the work your team does...i was comfortable leaving my car to be worked on.
MICHAEL & KRISTING
Source: DFORC
16/07/2010
first time at Autosys. we thought you were very honest (which is very very difficult to find these days) and the service/attention to our need was fantastic. you guys were able to get us to who we requested and the car was delivered…
KELLY & SCOTTK
Source: DFORC
28/05/2012
Thank you so much for your service and hospitality. You always fit me in so that I do not have to worry.
TERESA & PATH
Source: DFORC
30/05/2012
Its always a pleasure to work with Marcus and Nick whether its scheduling the appointment or getting the car servicing done. keep up the excellent customer service and attention to details guys!
RASHIDA & HAKIMR
Source: DFORC
17/07/2010
I would do business with Nick and Chris again at your Redmond Branch. They are knowledgeable and very pleasant.
WINNY & WERNERS
Source: DFORC
19/07/2010
Very impressed with the detailed analysis.
RAMESHP
Source: DFORC
15/06/2012
They take the time to give an honest and thorough diagnosis and explanation for even the most technical problem. I've had many issues resolved in my favor because they are not out to charge as many services or push as many products as…
ANDY & LISAW
Source: DFORC
06/07/2012
At the last minute on short notice, the Autosys team sprang into action and repaired the power steering and charging system on my Chevy truck. Work was completed in time for me to avoid missing a single days work on a very important…
GREGP
Source: DFORC
06/01/2013
The Autosys crew was excellent as usual.
RASHIDA & HAKIMR
Source: DFORC
07/01/2013
They always work me into their schedule - always describe exactly what the problem is, what potential solutions would be - never try and convince me to do unneeded work.
STEVEB
Source: DFORC
09/08/2010
Great job as always. Thank you!
MICHELLEL
Source: DFORC
23/01/2013
Third visit to Autosys..consider me a satisfied customer Leonard Stewart
LEONARDS
Source: DFORC
25/01/2013
It is very interesting that I buy a groupon for oil changes and bring in two different cars and both of them seem to have oil leaks. One has three oil leaks that cost $2600+ to fix and the other has an unidentified oil leak and I have to…
VICTORM
Source: DFORC
31/07/2012
Everyone at Autosys puts in the time and effort to communicate clearly and, from everything I have seen over the years, to give your customers the best possible workmanship and experience. As a small-business owner myself, I know that…
WENDYK
Source: DFORC
08/02/2013
Great Service as usual - Our '87 Chevrolet Caprice Classic requires tender loving care and this is the place that she receives it. Mike, Marcus and the entire team do a phenomenal job.
BILLM
Source: DFORC
12/08/2012
They have always done an excellent, very professional job with my car. They squeezed me in to fix my car in an emergency situation. I really appreciate their professionalism and friendly attitude. They always do their best to make it…
JOHNS
Source: DFORC
09/02/2013
As always delightful. Keeping my old 1998 Toyota Corolla rolling and giving me good advice for choosing an new car.
ROBERTAD
Source: DFORC
17/08/2012
Sending our son off to college with a beater - had the Autosys gang have a look and make any repairs so we could get an old Suski down to Colorado wihtout worry. Did all the repairs in one day and clearly explaned why they were needed. …
DIANE & MIKEM
Source: DFORC
04/09/2012
Autosys provides care/service to our Prius as if it were one of their OWN cars. That means a lot to us ...security, relief, less worry. They also provide great value. Thank you!
TOMIO
Source: DFORC
25/09/2012
I brought my 99 cougar in for two issues, a coolant leak and an intermittent stall problem. The techs fixed the leak and did lots of testing to recreate the intermittent problem. They even checked internet forems trying to discover the…
DANIELW
Source: DFORC
29/09/2012
Great professionalism and work with customers
JACOBK
Source: DFORC
12/10/2012
Great service We will recommend
Anonymous
Source: DFORC
17/10/2012
As usual, great service, on time as promised. They noticed and addressed an issue that I didn't know about. Thank you.
OVIDIUP
Source: DFORC
03/07/2014
I called Marcus in a panic over an alarm going off in my car. He explained all the possibilities of what if could be gave great advise and said they could take a look at it if I would like. The alarm was constant so I took it in within the…
LAURAK
Source: DFORC
04/07/2014
We've been going to Autosys for 16 years and would recommend them to anyone and everyone. They're honest, competent, fair, easy to talk to and they explain things very clearly, and are just all-round great guys. Seriously, they are the…
MIKE & ELIZABETHG
Source: DFORC
06/10/2010
I was referred to Autosys for a pre buy inspection. I took the SUV there and was met by Marcus. He informed me of the process, time and cost of the inspection. A few hours later Marcus called saying the results were positive. Their were a…
DARIELLEA
Source: DFORC
10/10/2010
We just recently was recommened to visit Autosys and we have not had one complaint. Autosys is the place we will bring our vehicles when needed.
SCOTTS
Source: DFORC
15/10/2010
Everyone hates having to come up with money to fix a car. And when you have a RangeRover, that can get costly. However, there are times when we want to keep the car for as long as we can. Finding a mechanic you trust is very important. …
Anonymous
Source: DFORC
28/10/2010
I wish all service places were as great as these guys. We were looking to buy a replacement car for our teenagers, which of course means we weren't looking to spend a lot of money. They checked out several (that looked good to us) before…
KRISTINP
Source: DFORC
23/10/2012
Top notch service from beginning to end. Not to mention the fact they kept me informed of the process the entire time (not something I can say about other shops I have used) Do yourself a HUGE favor and book your next service or repair…
BRIANI
Source: DFORC
02/11/2012
I went in for my 60k checkup. they conducted the entire inspection for free! they only recommended service that truly needed to be done (vs. dealership, who wanted to replace everything "just in case"). They were able to schedule me the…
KIMBERLYB
Source: DFORC
12/11/2012
Dear Autosys, The guys I dealt with, Marcus and Nick, were nothing but professional throughout my whole service. I had multiple problems with my vehicle, from an ABS light staying on to failing the fuel emissions test. Though I had to…
MIKEP
Source: DFORC
03/08/2010
They were very professional, researched if my car's issue was a recall, & gave me all my options.
KRISTINP
Source: DFORC
23/11/2012
We have been going to Autosys for four years now. Their integrity is what makes them stand out. Every time I go there they only do what my car actually needs. Unlike many shops which will add items to your bill to get more money Autosys…
TRACYC
Source: DFORC
29/11/2012
I was very impressed with the service and level of honestly we experienced at AutoSys in Redmond. We will definitely not take our cars anywhere else now.
ERICD
Source: DFORC
05/12/2012
Marcus was both knowledgeable and pleasant to deal with.
EDW
Source: DFORC
05/12/2012
Thees guys are awesom! they put a new batry in my car last minnit, and now it works grate! thanks guys!
Ben Sandstrom
Source: DFORC
07/11/2010
There's a reason why uou have a great rating with the BBB.
JOHNN
Source: DFORC
15/11/2010
I always love to take my car here because the people are so knowledgeable and are willing to take the time to explain things to you. I went to my Toyota dealership to get some work done and they wouldn't even give me a quote! I asked…
Anonymous
Source: DFORC
21/11/2010
You did a great job and you finished on time. When you found something that needed to be replaced, you showed me the bad part. I appreciated you explaining what you were doing and how that affects my car.
KATHYP
Source: DFORC
29/11/2010
Excellent customer service and repair that can be trusted. People like Gary, Marcus and Nick are dependable for their honesty and personalized service. A gem for our Redmond neighborhood. - Karen Mills
KARENM
Source: DFORC
07/12/2010
I was hoping to have the problem identified and resolved that day, but I understand that further diagnostics are needed to identify the root cause
CHRISL
Source: DFORC
17/12/2010
Again another great experience with a first class auto repair shop. Thoughtful, friendly and knowledgeable staff.
CARLB
Source: DFORC
21/12/2010
Autosys is prompt and professional. They take the necessary time to explain repairs. They are friendly with every person that walks through the door.
Anonymous
Source: DFORC
10/01/2011
Whenever I visit I am more impressed. Always couteous, friendly and do wonderful work on my car.
DUREENC
Source: DFORC
24/01/2011
The staff at Autosys are a great bunch of people. They have kept all of my cars running in top order. I highly recommend them.
JOEK
Source: DFORC
07/02/2011
Prompt set-up of service on the day/ time required. Did a thorough job of preventive suggestions too.
Anonymous
Source: DFORC
17/03/2011
As usual another great service. All maintenance done was explained and costs were lower than expected. You can't beat that kind of service.
CARLB
Source: DFORC
08/04/2011
Always courteous and as quick as possible service. Quality work all around!
BRAD & JANICEB
Source: DFORC
07/03/2013
On time. Friendlyl. shared info on whjat the part did, good to know
JERRYS
Source: DFORC
07/03/2013
One can On time. Friendlyl. shared info on whjat the part did, good to know
JERRYS
Source: DFORC
10/03/2013
Quality work & service as usaul
JACOBK
Source: DFORC
10/03/2013
As always you can expect great service and knowledgeable technicians. That's why I continue to bring all my vehicles there. Autosys has taken care of my vehicles for over 20 years.
CARLB
Source: DFORC
12/03/2013
These guys are great. Very knowledgeable and they always solve my car issues quickly.
LAURAK
Source: DFORC
12/03/2013
They were fantastic! Super helpful, efficient and great customer service!
CATER
Source: DFORC
13/03/2013
Thank you for keeping our college student's vehicle in fine running condition. Having the windshield replaced while our car was being serviced at Autosys was a bonus.
TIM & SANDI_CCML
Source: DFORC
02/05/2011
I have come to this family owned business for almost 20 years. They have fabulous service and are honest most importantly!! Thanks for all the years.
DANIELLES
Source: DFORC
23/06/2010
I took my Audi to the dealer and payed them almost $1500 over the course of 3 weeks and the problem was still there! I found Autosys on the Prime web site, so I took it to them. They found the problem in less than 2 hours and had it fixed…
MICHAELB
Source: DFORC
23/06/2010
Nice work on fixing a burned out battery cable and alerting me to a problem with my tires.
Anonymous
Source: DFORC
23/06/2010
I very much appreciate the service that I have received, really appreciate the advance notice of things that will require attention in the near future and trust they only address issues that require immediate attention.
LINDAM
Source: DFORC
16/05/2013
Gave me an extra discount because they'd neglected a charge on my estimate. Good people.
KIMBERLYB
Source: DFORC
26/08/2010
I brought my car in with several issues and when I picked it up it was like I had a new car. I am so happy that I took my car to Autosys! I have already sent them one new customer. You can't go wrong trusting them with your car.
JIMG
Source: DFORC
30/05/2013
Superiorly as usual!
JACOBK
Source: DFORC
07/06/2013
This guy Ian worked on my car. He quickly diagnosed the problem and fixed it fast. They were even nice enough to give me a ride to work and back while they fixed it. Ian explained to me what had broken, and showed me the broken parts. He…
AR Fan
Source: DFORC
31/08/2010
Service was very good and honest. I got my van as there was some electrical problem and my dashboard was blacked out. They checked my car and told the negative terminal lead was bad and did not make good contact to complete the circuit,…
Anonymous
Source: DFORC
31/08/2010
On my most recent service,which I didn't schedule,they took care of me right away and even upgraded to a better quality part than quoted in the estimate without any additional charge. Great service is what I have come to expect and I…
CARLB
Source: DFORC
03/09/2010
Chris is God, Nick is God and Marcus is God
WINNY & WERNERS
Source: DFORC
04/09/2010
Shuttle service was excellent and convenient, the recommendations were well-explained, and it took less than a day.
Anonymous
Source: DFORC
16/03/2013
Excellent work by Marcus, Mike and Nick. Also still appreciative of Ian's work from before. Thanks guys! From Winny Hanako (my internet handle)
Anonymous
Source: DFORC
24/03/2013
As always I was very happy with Autosys.
IRITS
Source: DFORC
01/04/2013
Came in for a headlight; expecting to be there for several hours - work was done in 20 minutes - quick and painless.
Anonymous
Source: DFORC
02/04/2013
Great service as usual
OVIDIUP
Source: DFORC
08/04/2013
I scheduled my first appointment on-line for 8:00. I only have one car and had to walk to and from Autosys. I was incredibly disappointed to get a call after 4:00 saying they were unable to get to my car. I basically wasted a day for…
MARKS
Source: DFORC
14/04/2013
Autosys found serious brake problems when getting an oil change and lube and was able to efficiently and quickly repair the problems. They are very professional and safety conscious. I feel very secure that they will make sure the car…
TOMIO
Source: DFORC
15/04/2013
Autosys you did it again! I've had my car for about a year in which she just started rumbling above and beyond what she normally does. They took her right in (even on a friday evening), diagnosed her, and gave me a couple solutions to my…
CATER
Source: DFORC
04/09/2013
When I can't perform the necessary work myself, Autosys Inc. is the only place I trust to service my family's vehicles.
JOEG
Source: DFORC
06/12/2013
Great customer service and awesome 2 year warranty on their work - you can't beat that combo !!
ONOP
Source: DFORC
10/12/2013
This is my second visit and as the last one, service and Marcus are superb! I have told many of my friends, neighbors and relatives who live in the area to give you a try...they won't be sorry! As a single senior I'm thrilled to find an…
MICHELLE M.M
Source: DFORC
19/12/2013
Very friendly staff... best customer service I've received in a very long time! Would recommend them to anyone.
Anonymous
Source: DFORC
20/09/2010
Very friendly, clean, competent was our first experience with Autosys.
Anonymous
Source: DFORC
20/09/2010
They met every expectation, problem fixed!
Anonymous
Source: DFORC
04/07/2014
Great customer service & professionalism
JACOBK
Source: DFORC
23/08/2010
I appreciate your honesty. You let me know when you find things, and you let me know when you think you may have made a mistake.
CAROL & BOBW
Source: DFORC
23/04/2013
Always I had excellent customer service experience from AutoSys,Redmond.
RAJM
Source: DFORC
24/04/2013
Everyone at Autosys is courteous and helpful. They are honest and don't recommend work that doesn't need to be done. We have been using them forever!!
DENNIS & KAYO
Source: DFORC
08/05/2013
Did not have an appointment but were able to fit me in. GREAT SERVICE.
GERRYM
Source: DFORC
11/07/2014
We've been going to Autosys for the better part of 17 years now. They are wonderful. Gary, Marcus, Nick and the rest of the staff and mechanics are fantastic and we have always been pleased with their work, their honesty, and their…
MIKE & ELIZABETHG
Source: DFORC
11/07/2014
Great Professionals and excellent customer service.
JACOBK
Source: DFORC
12/07/2014
Excellent and fast service as always..
AUDREYB
Source: DFORC
05/08/2014
I always have had good experiences dealing with Autosys. When people ask me: "Do you know a good Mechanic"? The answer is yes!
JOEK
Source: DFORC
11/08/2014
Great Service As Always.
ANDYM
Source: DFORC
12/08/2014
As usual, Mike & Marcus were at their best. Repairing an 87 Chevrolet that experienced Rodent damage to the electrical system can be a challenge. Mike at his usual best did a magnificent job and in a very timely manner. Autosys if the…
BILLM
Source: DFORC
15/08/2014
What can I say that hasn't been said? From the smiling faces when you come in the door, to the swift, on schedule, thorough service, to the smiles when you leave, on their faces and mine - , because it's FREE today. Why? I bought their…
MICHELLE M.M
Source: DFORC
21/08/2014
My truck is working and that is what I wanted. Thanks!
KAYH
Source: DFORC
31/03/2012
From customer service to the actual auto service, Autosys does it right. They are flexible with appointments, explain any unforeseen issues and provide exceptional work. I won't take my truck any where else.
MICHELEC
Source: DFORC
10/04/2012
Quick, easy, pleasant, good service
JON & RONAH
Source: DFORC
10/04/2012
Marcus obviously has a passion for the automotive industry. He enjoys educating consumers according to their needs. We even met the technician who worked on our car.
Anonymous
Source: DFORC
12/04/2012
As always excellent, personal, personable, professional service. And you threw in an extra--fixing up my bashed in passenger side door so that it did not let in rainwater (Rain? Here?)
ROBERTAD
Source: DFORC
16/04/2012
Many thanks for always taking such good care of us! You always get us in promptly, keep us appraised of what our options are and get our car back to us asap! From the front office to the mechanics ... never disappointed!
TOM & BECKYL
Source: DFORC
17/04/2012
I appreciated the prompt and courteous service I received. As usual, the work was well done. Thanks for all you do.
GARETHL
Source: DFORC
12/02/2013
wonderful quick service!
JON & RONAH
Source: DFORC
14/02/2013
Ian fixed my 16 year old car so that it's driving like a new car again. Both Nick and Marcus kept me updated with details I appreciated receiving. Always a pleasure to work with you guys. Winny Hanako
Anonymous
Source: DFORC
21/02/2013
Was good, wait was all lright. Car seems much better.
BILLN
Source: DFORC
16/08/2010
work done well and on time, thank you
FRANKA
Source: DFORC
03/03/2013
As always over the past 20 years I can always count on great service. 30 minutes before closing I call and they tell me to bring the car right in. The headlamp on my Honda was not easy to replace but Mike and crew took care of it in 10…
CARLB
Source: DFORC
05/03/2013
Once again, Autosys bailed me out. Found the problem with the car immediately, were able to get it fixed that day. I trust them - the best compliement you can give service provider. Prices are fair too.
STEVEB
Source: DFORC
05/03/2013
Great service, as always. Thanks so much!
Anonymous
Source: DFORC
18/04/2012
Very understandable translation of the problems to the layperson, excellent diagnostic, detected problems that would have gone overlooked other places, took responsibility for (and repaired) a mistake on their end from work done 6 years…
Anonymous
Source: DFORC
22/04/2012
Awesome service, timely and thorough!!
DANIELLES
Source: DFORC
23/04/2012
Always a pleasure to take car into AutoSys. Just an oil change and tire rotation this time, but able to use wireless while I waited.
MICHELEC
Source: DFORC
10/12/2012
What a great experience! The staff explained everything to me in a way I understood & was very nice. My car was ready when they said it would be & was the cost that was quoted.
KEVINK
Source: DFORC
17/12/2012
You guys, Nick and Marcus are great
WINNY & WERNERS
Source: DFORC
22/12/2012
Great staff! Very professional and knowledgeable.
HUSSEINE
Source: DFORC
29/12/2012
Everyone at Autosys in Redmond is always so helpful, professional and friendly.
GINGERC
Source: DFORC
30/12/2012
I have worked closely with the team at Autosys for many years, for both our family cars. Service, diagnostics, parts and execution are always very, very good. My Jeep is especially old, and requires a lot of smart effort and investment to…
THOMAS & LAURENS
Source: DFORC
07/08/2010
Was given details on what needed to be done regarding the service engine light and how I should proceed on my brakes. Marcus is wonderful and goes that extra mile to make sure I understand what I need and what I am paying for and I…
JERI CCMW
Source: DFORC
10/01/2013
As always, my experience this time was great with Autosys. Service was top notch with candid suggestions and no-solicitation tips and advice. Its a pleasure doing business with Nick and Marcus :)
JAGGIN
Source: DFORC
23/01/2013
By far the most honest place I have ever taken my vehicle. If there is something wrong other than the original reason for taking it in, they do not try to guilt you into getting it done right then, but understand not everyone has the money…
Anonymous
Source: DFORC
10/05/2013
great work. i had taken the car in for a problem several months ago, they spent a LOT of time looking and couldn't find the problem - and didn't charge me! This time the electronics pointed them in the right direction, they found the…
STEVEB
Source: DFORC
13/05/2013
No problems, no surprises.
Anonymous
Source: DFORC
14/05/2013
Great guys, but hard to get an appointment with them.
Anonymous
Source: DFORC
20/09/2010
Marcus is always friendly and helpful when I call in and somehow manages to work my car in when I ask.
BARBARAW
Source: DFORC
29/12/2013
Best place to get your car serviced.
RASHIDA & HAKIMR
Source: DFORC
01/01/2014
Very knowledgeable and friendly staff
SRINIVASANT
Source: DFORC
07/01/2014
A great experience. The guys I found at Autosys, not only were very trustworthy and reliable, but also remarkably experienced and knowlagable in the field of mechanics. I had work done on my old mercedes diesel, and was very pleased with…
JOHNR
Source: DFORC
25/01/2014
your work is great. one feels very comfortable in your shop, one minus, your prices our a bit high, thanks for the car wash, jerry
JERRYS
Source: DFORC
11/02/2014
Top-notch all the way! Great communication from the drop-off to the pick-up, responsive and thoughtful regarding our repair plan and priorities, no upsell or oversell and willing to answer all my questions and even some I didn't think of.…
BILL & SUSANL
Source: DFORC
14/02/2014
Great professionals
JACOBK
Source: DFORC
21/02/2014
As always, very pleased with the Autosys experience. I appreciate the reasoned and clear explanations of issues. Fair prices and no surprises.
STEVEJ
Source: DFORC
24/09/2010
You guys are always so friendly and knowledgeable--and get the job done. Thank you!
MELISSAR
Source: DFORC
04/03/2014
I always have a great experience here, which is why they service both of our cars. We can always trust that we're going to get the best service but also that they are honest with us. Although their prices may be a tad higher than the…
Anonymous
Source: DFORC
09/03/2014
Wonderful as usual. Front office guys are friendly, personal, professional and on their game! Service is always excellent! Thanks for being there! As a single lady, I feel safe and cared for at a decent rate...no up-selling!
MICHELLE M.M
Source: DFORC
15/03/2014
Autosys cleaned up after a big chain oil change place made a huge mess. They got me in right away and charged almost nothing. I know where my next oil change will be!
KRISTINP
Source: DFORC
16/03/2014
Great service, good information that leads to better decisions. Just like all the other times I have taken my aging Subaru in to Autosys. :)
DAVIDS
Source: DFORC
17/03/2014
The kind folks at Autosys squeezed me into their fully-booked afternoon so that my concerns could be addressed prior to a long trip. Good thing they did as it turned out I had tread separation. They expedited some tires and got me on my…
Anonymous
Source: DFORC
04/04/2014
Excelent professionals and great people!
JACOBK
Source: DFORC
11/04/2014
Excellent service as always from start to finish. I service my car every 5000 miles, so not that many visits in a year, but they know who I am - great guys!
Anonymous
Source: DFORC
11/04/2014
As usual, I was met with cheerful greetings. Everyone is always very professional, helpful and friendly. I'm always confident that my car is in great hands. If there is a concern, it is immediately brought to my attention with options…
LOAS
Source: DFORC
29/09/2010
The only compaint - I used the online scheduling process; even though I got confirmation of the booking, it didn't post when I brought my truck in, so I had to wait an extra day or two to have the truck serviced.
CHRISL
Source: DFORC
05/09/2014
excellent
JACOBK
Source: DFORC
07/09/2014
Our latest experience at Autosys was excellent, just as all our experiences with them have been over the last 17 years!
MIKE & ELIZABETHG
Source: DFORC
11/09/2014
It's always a pleasure to deal with the people at Autosys. Everyone is always so pleasant, knowledgeable and you can count on whatever work was required was done efficiently and correctly.
LOAS
Source: DFORC
19/09/2014
As expected ...AWESOME!
JCD
Source: DFORC
02/10/2014
Always through and they do a great job of communicating.
CARLB
Source: DFORC
13/10/2014
Autosys is a wonderful car shop. I trust the people working there to give me an honest opinion about anything car related. If they say I need to fix something, I need to fix it. Love the shop!
Anonymous
Source: DFORC
10/11/2014
Everything went exactly as planned. Great work as always.
CRAIGA
Source: DFORC
05/05/2011
Automotive maintenance and repair, from a cost point of view, is almost a commodity these days. What sets Autosys apart from other garages is the friendly service, which is why I keep coming back. Your company may not make a fortune…
ERICC
Source: DFORC
19/05/2011
What I really like about Autosys is that you get all the information you need to continue maintaining or using your car. Marcus and the mechanics that service are always willing to explain why repairs were needed, what the alternatives…
ANDY & LISAW
Source: DFORC
04/06/2011
Thank you so much for fitting me in when I called last minute. You guys are great in helping me keep the cars up. Teresa.
TERESA & PATH
Source: DFORC
22/06/2011
Great job as always! I asked them to do a maintenance review and they came up with safety items that really needed to be taken care of. Heading back today to get everything finished!
GARY & SABRINAG
Source: DFORC
13/04/2014
They were quick and did a great job. Informed us promptly about the situation with our car and had it ready exactly when they said it would be.
DARRELS
Source: DFORC
14/04/2014
Thank you to the amazing team at Autosys! I have been a customer for many, many years and I am so grateful for the incredible service they provide. I have 100% trust that they ALWAYS look out for my best interests. My car is in top notch…
LINDAC
Source: DFORC
25/08/2011
Yet another great job to keep my 16 year old Pathfinder (PF) on the road. Autosys continues to do a great job to save me the cost of buying a new car and the huge payments that go with that. I always take care of my vehicles (16 yr old car…
MITCHS
Source: DFORC
29/08/2011
great job! Good explanation of work needed and how to save money.
DAVEM
Source: DFORC
28/12/2011
Great job as usual. Only issue was car radio, which has the anti-theft error code and required me to go to the dealer.
CRAIGA
Source: DFORC
03/01/2012
I keep my cars a LONG time. 112,000 on one, 212,000 on another. These guys treat me right, do what needs to be done and don't sell me stuff I don't need. Very happy!
STEVEB
Source: DFORC
28/06/2011
I recently had an oil change and the oil filter gasket broke causing oil to spray out. I didn't discover it and oil did not leak in the shop. After I left they found a large puddle and called me numerous times trying to reach me. They came…
CARLB
Source: DFORC
14/07/2011
As usual great service and also fixed a cosemetic problem with the vehicles seat. Very inexpensive compared with the mercedes dealers want to do repairs.
CARLB
Source: DFORC
23/07/2011
These guys gave me an estimate for some components I wasnt familiar with, and when I had questions it was explained thouroughly and they even took me in the shop to show me the underside of my car. VERY well explained. They fixed my car…
Anonymous
Source: DFORC
23/08/2011
Big kudos to Nick for explaining everything thoroughly and for taking time on his day off to help us get our vehicle. Our car drives so much better. You guys did a great job. Thank you. We will be coming back.
MARKS
Source: DFORC
08/01/2012
Thanks, Guys, for the great job. I always enjoy coming into your shop. And, of course, the work was exceptional as well.
CONNIED
Source: DFORC
14/01/2012
Thanks for the always excellent service! You get us in and out quickly and efficiently, and you explain clearly and concisely what needs to be done. From the front of the house to the mechanics in the back, everyone is so kind,…
TOM & BECKYL
Source: DFORC
15/02/2012
Another great job of service, as always.
ANDYM
Source: DFORC
19/02/2012
We went in for our 85,000 check up and expected a couple hours which we could spend with breakfast and a walk for exercise. But after breakfast we received a call that the car was ready. Again, Autosys was fast and efficient! A real time…
TOMIO
Source: DFORC
03/03/2012
The guys in the office are respectful, kind, and professional. The work was done efficiently and correctly and they provided honest feedback about my vehicle as far as what needs done and told me flat out that it was purely maintenance and…
Anonymous
Source: DFORC
09/07/2010
Gary, Mike, Marcus, Honesty, integrity and quality service! All are important in my book and so difficult to find in businesses today. You guys do a great job and I wanted to let you know how much I appreciate you. Marcus you are a…
DARRYLH
Source: DFORC
21/03/2012
Always satisfied with your service
OVIDIUP
Source: DFORC
26/03/2012
Had engine light come on Friday. Pulled in Saturday around 10am and they diagnosed a bad part. Had the car repaired and ready to go by 3pm. That seemed really fast for a saturday when there were so busy. I expected to leave the car at…
Anonymous
Source: DFORC
30/03/2012
Excellent service provided by Autosys Inc. for my Toyota Camry. Marcus and Nick are always friendly and a pleasure to work with. --Hakim
Anonymous
Source: DFORC
31/08/2011
As always ... you guys are awesome! Fabulous service! Wouldn't think of bringing our cars anywhere else!!
TOM & BECKYL
Source: DFORC
26/09/2011
Nick and Marcus were professional and friendly. They kept me informed as issues were uncovered. I will return
TRACYF
Source: DFORC
02/10/2011
Markus and his crew like always were very professional and got the job done.
RASHIDA & HAKIMR
Source: DFORC
14/09/2014
They care about customers. Really
JACOBK
Source: DFORC
30/09/2010
The best sevice in Washington.Quick, accurateand friendly.
RANDYD
Source: DFORC
03/10/2014
As always Autosys treats me with respect and treats me car with care.
ROXANNE & JTK
Source: DFORC
07/11/2014
Price was not outlined before service. It was unreasonably high
JACOBK
Source: DFORC
24/11/2014
Fair and efficient. Very considerate and kind people. Job well done. Will recommend everyone in the area to this place.
Anonymous
Source: DFORC
24/11/2014
You guys make me feel like you are partners in my car and always recommend what is the best things that need to be done. Thank you so much!
CONNIED
Source: DFORC
01/12/2014
Excellent service, friendly and honest employees.
LEIRGAL
Source: DFORC
02/12/2014
Great customer service, but top $ is priority
JACOBK
Source: DFORC
09/12/2014
Great exoerience
Anonymous
Source: DFORC
10/12/2014
Great job as usual.
JENNIFERL
Source: DFORC
10/12/2014
Excellent service as always. Had to wait about 10 minutes to collect my keys this time though as the reception guy was working in the shop!
Anonymous
Source: DFORC
15/12/2014
thank you so much for making sure that you can fit me in when I call and for taking such good care of my cars. It is wonderful to not have to worry about the cars because I know who to call. Teresa.
TERESA & PATH
Source: DFORC
15/12/2014
I wish that I was asked for the Autosys coupon I brought before giving me the finalized statement.
Anonymous
Source: DFORC
29/12/2014
Good customer service, but $$$ is the most
JACOBK
Source: DFORC
17/01/2015
Excellent service, as always. Recommendations were made on incidentals they found needed taken care of. Accepted their advice so have complete confidence in the performance of my car now and in the future.
LOAS
Source: DFORC
01/10/2010
Thank you, thank you, thank you, I have never in my 30 years of driving had an auto care place that I feel like I can trust 100%. I have finally found it and have no problem refering you to friends, clients and family. Keep up the good…
JIMG
Source: DFORC
26/01/2015
My car was almost dead! The engine had a coolant leak and by some miracle did not overheat. It was also making a really loud noise from the wheel.The brakes were shot. Calvin and Marcus figured everything out, and now my biggest worry is…
ALISHAM
Source: DFORC
29/01/2015
Amazing service. The front desk manager is very efficient and friendly. The mechanics do awesome work. I've been having a wonderful experience there for several years now. My car always drive well after their service. Thank you! Winny
WINNY & WERNERS
Source: DFORC
04/10/2010
Marcus was on top of this thing from the get go: very timely, very informative, couldn't have asked for better customer service.
WADEA
Source: DFORC
14/02/2015
I never feel overcharged or pushed to have services that aren't necessary. Their prices are reasonable, their staff is courteous, the location is convenient, and I can always get an appt with little wait time. What's not to like about…
KIMBERLYB
Source: DFORC
22/12/2010
As always, the staff at Autosys handled a surprise problem with our car. I dropped it off early and left the key and a note in the box. Marcus was on top of it and had the car fixed and ready in the early afternoon. BTW it was fixed…
JOEK
Source: DFORC
22/01/2011
Autosys was friendly and explained what was needed for my car. I will return for future service.
Anonymous
Source: DFORC
31/01/2011
High quality oil change just wish it would be done in the time I am told it would take.
JIMG
Source: DFORC
12/03/2011
Ian, Marcus and Nick are the best. Please give them a high five.
WINNY & WERNERS
Source: DFORC
31/03/2011
Thanks for the great brake job you did on my husband's car! I especially appreciate that Nick gave me a ride home and picked me up when the car was ready. My husband is so happy you were able to do the work while he is out of town.
KATHYP
Source: DFORC
29/04/2011
Everyone at Autosys is friendly, courteous and helpful. It is the only auto service we trust and feel secure.
TOMIO
Source: DFORC
02/05/2011
Even if you take your car just for an oil change, they will let you know if they suspect any issues the car might have. They make you feel welcomed.
OVIDIUP
Source: DFORC
09/05/2011
seem to always pull through - thanks
Anonymous
Source: DFORC
01/06/2011
My daughter brought my car in for a LOF and said the service was great. Thanks!
KATHYP
Source: DFORC
01/06/2011
As with every previous expereince, a job well done.
ANDYM
Source: DFORC
07/06/2011
You guys rock my socks!
Anonymous
Source: DFORC
22/06/2011
It is nice to know I have a place to take my car when I hear a niose and you will not laugh at me (much) but quickly check it out and let me know what I am hearing and what it means.
TERESA & PATH
Source: DFORC
01/07/2011
We have always experienced professional and friendly service at Autosys. I can't say enough about them. Finally service I can trust.
TOMIO
Source: DFORC
22/07/2011
Thanks for helping me out in a pinch!
Anonymous
Source: DFORC
23/08/2011
Autosys Inc is an auto service that you can trust with fair pricing, great customer service and that go above and beyond attitude.
MICHELEC
Source: DFORC
02/10/2011
Markus and his crew like always were very professional and got the job done.
RASHIDA & HAKIMR
Source: DFORC
04/10/2011
thank you! great service, very knowledgeable staff.
Anonymous
Source: DFORC
04/10/2011
It's so nice to not go through the second guessing of advice I receive at Autosys. I know that the people who work there all mean well and are doing their best to ensure that I have a safe and reliable car. Thank you so much!!!
WINNY & WERNERS
Source: DFORC
23/06/2010
Work was professionally done on time. My work was to weld on a muffler braket, which was well done, but they even went the extra mile to paint the bracket and weld so it wouldn't rust - nice extra touch
DANIELW
Source: DFORC
13/04/2008
Not Recommended
I came here to get some bolts on my exhaust loosened so I could replace it with ease. I was charged $100 and had to wait over an hour for their staff to lift the car, break loose a few nuts, and put anti-seize on it-something that…
moto246
Source: CSEAR
17/11/2008
Best Auto Repair in Redmond
These guys are awesome! I had been taking my vehicle to another auto repair shop in Redmond with only a "AA" rating... Autosys is definitely a "AAA" establishment in my books. There prices are a little bit less then a dealership but…
BrianWallace
Source: CSEAR
21/02/2009
Horrendous Service, Rip-off Prices, Tricky Salespeople
Took in my Mazda 3 for suspected electrical misfiring / idling a little rough - before a trip. Took two hours when they were not otherwise busy. Heard lots of excuses. Charged $200 and NOTHING was actually done except to hook up the…
quattrodom
Source: CSEAR
10/09/2009
I didnt know they hurt peoples feelings?
I have been a customer of Autosys for 15 years, they know there stuff. I was reading the other gentalmens reveiw and noticed he was uphappy about charges to loosen up his bolts, I too have had Autosys do this for me, and the part that the…
webdesignerguy
Source: CSEAR
19/09/2009
18 year customer and still amazing staff & service!!!
We have been going to Gary and Mike for over 18 years. Recently my Mazda 3 was in an accident with a Metro Bus. Although the body shop fixed the external damage, we started to notice the car had a strong pull to the right. Not only did…
james green
Source: CSEAR
07/10/2009
See the Car Doctors
Dropped my car off for servicing and to take care of an annoying indicator light on tire pressure. Turns out the spare was low in tire pressure. The folks took care of it, along with the servicing/oil change. I'm good for another 3…
Heaton
Source: CSEAR
18/11/2009
The BEST Place to have a vehicle repaired.
The people at this Family run business will do everything in their power to assist you with your Automotive repairs, even in dealing with your Insurance Company. Each individual is helpful, kind, and generous with their time and support…
arync
Source: CSEAR
30/04/2016
I have been a loyal customer of Gary and Marcus and all the crew at Autosys for over a decade now. I am still amazed at the excellence in care and service. I was recently reminded of this when I was spending a few months 50 mies away and…
marks129262518
Source: CSEAR
10/07/2012
Dishonest, tried to sell unneccessary repair and parts
Disgusting. Well, no surprise, other shops do it too. You just need brake pads, but they will tell you to replace calipers and rotors, of course. No, they can't be resurfaced according to them despite the facts that they never have been…
Stanislav R.
Source: JUDYS
24/08/2008
Great customer service, excellent communication, nice repair work
Our experience was great! We dropped our car off through the convenient after hours drop and were contacted soon thereafter. The communication regarding repairs was excellent and we were given several options on how to proceed. We felt…
Jill O
Source: INPAG
04/08/2015
Always a positive experience
I have been going to Autosys for almost 30 years. They do all the mechanical work on all my cars, including my Lexus, Mercedes, Honda, and Toyota. I trust Gary and his crew and prefer they work on my cars instead of the dealer. They always…
Karl B
Source: CLOBB
05/08/2015
Tis truly the ONLY Place to send/take any of your vehicles for Service!
AutoSys has been the ONLY Service Auto Shoppe Business that our Family has used for any/all of our vehicles to for any type of Service. They have been the most helpful/service oriented/job done right the first time/…
Aryn C
Source: CLOBB
05/08/2015
I would recommend Autosys for excellent customer care and service.
Marcus and the team at Autosys have been very nice to work with, and are outstanding at standing behind their work and products. They have serviced my 15 year old car for most of that time, and have honored all warranties., above and…
CAROL W
Source: CLOBB
05/08/2015
Thank you for fixing our problem
Thank you for working on our alternator problems. We thank you for your help and friendly service! Thanks Marcus!
Shirley H
Source: CLOBB
06/08/2015
Best auto shop around
Thank you for fixing the squeaking sound that came from the rear of our car! It has never happened again :D Happy summer!
JONATHAN W
Source: CLOBB
06/08/2015
My family has been using Autosys for years. There is no one more trust worthy, honest, and reliable than Marcus! We highly recommend this shop for all your auto's needs.
Read the above
JC d
Source: CLOBB
08/08/2015
Great all around exsperiance with all the men working there. Super job, thank you all.
The best !!!!!!!!
RON P
Source: CLOBB
09/08/2015
Great work by great people!
The Volvo 240 was an impulse buy. With 244k miles, it was bound to need work, and the techs at AutoSys approached the project with a set of priorities that addressed the most pressing problems first, with timely updates on progress along…
Lance A
Source: CLOBB
10/08/2015
Thanks guys!
My car used to be so loud and broken but the cool guys at auto sys fixed it for an affordable amount of money. Neat! I'll definitely come back.
Mike D
Source: CLOBB
14/08/2015
Great hugs, terrific service!
The technicians at Autosys have done mechanical repairs and maintenance checks on my car form five or six years. I am very pleased with the terrific level of service I have received. They have done more for me than any dealership ever has.…
Wanda K
Source: CLOBB
20/08/2015
Honest and reliable!
I've used Autosys for a long time, and took my girlfriend's car in for service. All the work they did was really good, the problems were fixed. The only problem is that I told them to not do one thing, and charge me more, and they did, but…
Nicholas C
Source: CLOBB
21/08/2015
Friendly service, auto savy
Have only been in twice. The first time we requested a service that had been recommended by another auto place. The manager explained why that would not work to diagnose the problem and suggested the testing that needed to be done and…
B K
Source: CLOBB
21/08/2015
Honest service, quality work
The technicians at Autosys have done extensive repairs on my van. I have a very specialized modified van that is harder to work on than average, but they are up for the challenge. The staff works hard to fit me in on my schedule. They are…
Ann K
Source: CLOBB
24/08/2015
Superb Customer Service & Professional Expertise
I continue to experience SUPERB Customer Service coupled with great professional expertise. I consider Autosys's personalized approach to their customers to be exceptional. It is a privilege to have such a great team care for our…
Ze'ev Y
Source: CLOBB
06/05/2016
Excellent customer service
What I really like about the guys over at Autosys and the thing that keeps me coming back to them is that they have excellent customer service. They really put me as the customer first on their list of priorities and I really appreciate…
Michael B
Source: CLOBB
10/05/2016
Thank you Autosys for a wonderful service
Thank you for always fitting me in and taking such good care of my cars.
TERESA H
Source: CLOBB
12/05/2016
Great customer focused repair shop
We had a couple of frustrating issues, and Autosys was very helpful. They were pleasant to work with, and were able to get us in quickly. They took time to explain the issues and offer alternatives. There were plenty of opportunities for…
JEFF B
Source: CLOBB
04/09/2015
Very knowledgeable. Good communication. High quality service.
Autosys is a really good company. They are a family owned business that focuses on providing a high quality service. I really liked the way Marcus and his staff treated me. They are very knowledgeable, have great communication, and provide…
Tony Z
Source: CLOBB
09/09/2015
Friendly and fair.
Autosys is a local business that is conveniently located near my work. I had never been there before, but I needed to get my brakes serviced. The counter and mechanical staff were both friendly and nice. I just dropped my car off and they…
Katie M
Source: CLOBB
12/09/2015
good and transparant service
Good and transparent service.
PRASHAM A
Source: CLOBB
16/09/2015
Great service
They treated my very well. Kept me informed and did quality work, gonna bring all my mechanic needs to them, highly recommend this company
DAVID P
Source: CLOBB
22/09/2015
Always excellent service at a fair price.
I have and will continue to recommend Autosys.
BETH S
Source: CLOBB
12/10/2015
Trustworthy, dependable & professional! Love the folks at Autosys! Been using them for 3 years now...
Trustworthy, dependable & professional! Love the folks at Autosys! Been using them for 3 years now...
BRIAN S
Source: CLOBB
05/11/2015
Great shop.
Good people, great service, and I feel confident they are not doing work that is not required.
STEVE B
Source: CLOBB
06/11/2015
Trustworthy
I have been going to Autosys for several years. They do a great job with all of our vehicles. I trust them completely and am loyal as a result.
LAURA W
Source: CLOBB
11/11/2015
My favorite auto mechanics EVERRR
You guys are trustworthy, reasonable and very kind and nice. I've been going there for about 10 years and will continue to. THANK YOU for EXCELLENT SERVICE!
WINNY S
Source: CLOBB
19/11/2015
Excellent!
We had the oil changed on two cars. First we dropped off our van, then we dropped off our BMW. When we came back in the van to get the BMW, Marcus noticed that one of the tail lights on the van was out. He had the shop replace the bulb and…
FERNANDO M
Source: CLOBB
20/11/2015
Excellant Service
I have worked with Autosys for years and they are the best in the area. Great family owned and operated organization.
BILL M
Source: CLOBB
28/11/2015
Trustworthy, welcoming service!
Every time I have anything that needs to be done to my vehicles, without a doubt I will take it to Autosys. All of the employees are trustworthy and I know they are taking great care of my vehicle. Autosys will always take it to the next…
BETHANY M
Source: CLOBB
25/05/2016
Really great service!
Marcus is the best front person for Autosys. They are lucky to have such a kind and knowledgable person always ready to help. My vehicle has always been fixed well by the techs also. Overall I have and do recommend Autosys for any vehicle…
Kay H
Source: CLOBB
13/06/2016
Very good
I have been going to them for 8 years and trust them with my car service. They do not try to force you to spend more money and cheat you. They are very good.
DEEPIKA G
Source: CLOBB
24/06/2016
Quick and precise!
Autosys was great! I've used them for four years for oil changes and a bunch of repairs. I really like them. They usually explain things very well.
TIMUR F
Source: CLOBB
06/07/2016
Really good shop!
I've gone to Autosys a few times and I impressed with them as a business. The staff have really helped me a lot with repairs and their prices are very reasonable and competitive. All of the guys in there are friendly and helpful, they…
PAVEL A
Source: CLOBB
07/07/2016
Go here, you can't go wrong!
I have gone to Autosys a number of times for a variety of jobs: welding, oil change and brake work to name a few. I have always found them to be great, the staff are friendly and the work they do is of high quality. The pricing they have…
JIM S
Source: CLOBB
09/07/2016
service was to complete satisfaction
Excellent service
GARETH L
Source: CLOBB
09/12/2015
Professional, reliable and fair priced.
Autosys is easy to work with. I think they have been fair and honest with us about telling us when it's worth to fix something or when it's not worth to fix it. I appreciate that they listen to what our needs are for cars and I think that…
Stefanie R
Source: CLOBB
24/12/2015
Excellent
I love working with Autosys. Marcus explains things very well to help me understand what is going on with or car, so I can make an informed decision. They go above and beyond when it comes to being knowledgeable about good car care.
ALISON E
Source: CLOBB
13/01/2016
Due to their exceptional services I've received over the years I have recommended tons of family and friends to Autosys.
I have been using Autosys for at least 20 years. The office staff is really friendly and professional. I'm sort of last minute and they always squeeze me in to service my car. Unless I have to go to an actual dealership I always use them…
MICHELLE L
Source: CLOBB
22/01/2016
They do a good job.
Autosys was fine. They gave me an emergency repair last summer when I was stock and they did a good job. Because they did a good job I have taken my car there for my regular service and they have done okay with that too. They are…
ADELE M
Source: CLOBB
27/01/2016
Great service
Autosys has always been really good, and we have been going to them for over ten years. Marcus is excellent and the mechanics are excellent. The staff are very personable; they explain everything in detail if you need any work done. They…
Gloria M
Source: CLOBB
04/02/2016
Professional and attentive
Autosys does all of my regular maintenance work for my Lexus and they keep it running smoothly. I've been taking my car to them for quite a few years and they're always friendly and accommodating. I especially love dealing with Marcus,…
Audrey B
Source: CLOBB
10/02/2016
Always great service
We have been using Autosys for several years now. Service is alays great. Repairs are done in a timely manner. Costs are always reviewed be completion and accurate. Marcus keeps informed. Great customer service.
Nancy C
Source: CLOBB
10/02/2016
Good all the way. Professional, good service and everything was fine.
They did the oil change for my car and everything was fine. They service was good, they were professional and the quality of the work and the price were both good. There is nothing else I need to add, it was all good. Thank you!
ELENA S
Source: CLOBB
11/02/2016
Great service in all ways
In the many years I have been taking my cars to Autosys, I have only had a couple of issues. The most recent one concerned tire pressure, which was not set at the psi recommended by the manufacturer. Otherwise, the work is allways…
CRAIG A
Source: CLOBB
11/02/2016
There is only one auto repair shop in Redmond
Autosys. There is only one, and only one Marcus! See above
JC d
Source: CLOBB
27/02/2016
Always enjoyable to go there. Everyone is always courteous, honest and knwowledgeable about my car.
Have been going to Autosys for many years and never been disappointed.
LOA C
Source: CLOBB
02/03/2016
THEE best auto shop
Autosys is great. I've been going there for the past 20 years and I don't think I'll be going anywhere else. They've done all the maintenance work for my vehicles and not only are they honest, but they do quality work. When I first came to…
Al C
Source: CLOBB
11/07/2016
I wouldn't hesitate to recommend them to anyone!
I have been using Autosys for all my automobile needs for a long time now. They are a really honest company, they do what they say at the price they say. What really impressed me is the emphasis they put on customer service; I went to…
BRIAN R
Source: CLOBB
12/07/2016
They are awesome.
Autosys has been our cars' doctor for years. I would never think of going anywhere else. They are honest and know their stuff.
TENA K
Source: CLOBB
18/07/2016
Honest, trustworthy and the customer service is really good.
I would give Autosys the highest rating because they seem to honest and I feel that I can absolutely trust them. I've used them before, I'm a long time customer for maybe 5 years? And I think their customer service is really good and I…
Audrey B
Source: CLOBB
07/08/2016
I'm a long time customer, EXCELLENT SERVICE
I'm a long time customer of sixteen years, EXCELLENT SERVICE. Marcus makes me feel at ease with his friendly, knowledgeable and dependable style. THANK YOU.
WINNY S
Source: CLOBB
08/08/2016
5 star all the way
Satisfied...with the work that's done. Enjoyed Marcus.
Shirley H
Source: CLOBB
12/08/2016
Won't go anywhere else!
I completely trust Autosys with all our cars.
LAURA W
Source: CLOBB
08/03/2016
Marcus and his staff are great.
I have been using Autosys for about 2 years now mainly for oil changes and general car maintenance. Marcus is really nice, the staff is good, they are very professional and courteous and willing to answer any questions that come up. The…
XAVIER J
Source: CLOBB
21/03/2016
Great, as always
Great, good very good, terrific, enjoyed the chat, car runs better, what else can I say. See you next oil change.
BILL N
Source: CLOBB
30/03/2016
Convenient and reliable
I can tell that Autosys is very thorough, and they are very quick and very friendly. I have a 2006 car, a Toyota hybrid, and they have done oil changes and general servicing. I have seen them four times and their service is really good,…
Surekha B
Source: CLOBB
14/04/2016
My experience was good with Autosys
Autosys fixed a couple problems in my Ford 150 Econoline van and I like the work. They did the work quickly and the van is good right now. I thought the cost was fine and not too high. It was very easy to talk with the manager, and it was…
Ivan S
Source: CLOBB
14/04/2016
5 star all the way
I enjoy the personal touch and the service!!
Shirley H
Source: CLOBB
14/04/2016
very good
very good
SK K
Source: CLOBB
19/04/2016
Best Auto Shop on the Eastside!
I have been using Autosys for my Mercedes for the past 6 years. They are the best shop on the eastside in my opinion. Honest and knowledgeable. I recommend them all the time.
JIM G
Source: CLOBB
20/04/2016
So far has been good
Every time I have visited the guys over at Autosys I have come away satisfied with their work. They do a good job of taking care of my car and I have never had any real complaints. The guys that work there are nice and friendly and you…
Kumaran B
Source: CLOBB
22/04/2016
Great experience. Very caring!
Autosys have looked after my car for years. They're fast, diligent and always call with regular updates and recommendations and requests for approval prior to doing any significant work. Their language is very simple and straight forward,…
GORDON M
Source: CLOBB
29/04/2016
No problems
Autosys replaced a stud on the wheel of my truck. I dropped it off one day and it was done the next day; it was the simplest of jobs. They got it done on time and the keys were waiting for me under the floor mat when I went to pick it up.…
Bill T
Source: CLOBB
03/05/2016
The mechanic is very good at what he does
I really like taking my car to the guy over at Autosys because that mechanic is very good at what he does. I really like that they want to work with me. They don't push me to do more than I need to do which is really nice. They have…
Laura M
Source: CLOBB
04/05/2016
They work wonders
I was really happy with the guys over at Autosys because they worked wonders on my car. I dropped my car off to them and explained what I thought was going wrong and they took it from there. I only had to wait a couple of hours before…
Natalie L
Source: CLOBB
21/07/2016
An awesome group of friendly and knowledgeable guys. Friendly welcome, good coffee, easy atmosphere. Been coming to them for 4 years now. 4 different cars, always great work.
Had my exhaust done by Mike (extremely nice guy) on all of the 4 cars. He took extra time to align all the pipes and tips perfectly. All the welds are nice and clean.
5 stars all the way.
Thank you guys for being this awesome, Redmond needs people like you guys that take the extra step, to take care of their customers!!!!
Ilya I.
Source: YELP
01/05/2016
I have been here two times for my old car. For checking and maintains. Marcus is so nice and told me a lot about my car. I saved the money and fixed all the problems and got details information for my car. I would definitely refer my other friend here for their car then.
Angela C.
Source: YELP
06/07/2016
Outstanding service and courtesy! Mike, Marcus, and the other staff have come through for me time and time again. They even took their lunch break to help me out. They saved me over $1,000 from a "fix" that another shop said my truck needed. It did not. Their fix cost less than one third and worked well.
Brian R.
Source: YELP
02/09/2015
Always the go-to auto shop for my mom and I's cars. Super nice staff and good service. We've never encountered any issues with service over the 10+ years my parents have been going here. Highly recommended!
Timea S.
Source: YELP
21/12/2015
The team at Autosys always goes the extra mile to make sure the work is done correct the first time. They are very accommodating to special requests and have even stayed late to get the job done on the given timeline. Mike is great with his customer exhaust work.
Brian F.
Source: YELP
21/12/2015
Steer clear of these thieves. Go anywhere else and they will charge you half what autosys attempts to charge. I was robbed one too many times by Autosys in Redmond. They are comical. Break one thing while they are suppose to be fixing something. Take your car here if you're looking for a headache. Definitely half ass at the highest prices around. Proud to say I've never made money in a dishonest way like this shop does. Gave them too much business and went along with their dishonesty. have paperwork to prove the math of being misled. Be sure and get a second opinion if you deal with these people. They're liars that'll take you for a ride every chance they get.
Jenna R.
Source: YELP
05/09/2013
I don't know much about cars. But I liked this place. I was in town buying a car from Craigslist and needed to get it inspected. They fit me in for the car inspection on somewhat short notice (after several AAA certified car repair locations could not). I also took the car back there to have some service done to it after I bought it.
They were very helpful in making suggestions about maintaining the car, and explaining everything to do with the car, what all the issues were, etc. They even stayed open 10 minutes late for me when I got stuck in the Seattle traffic coming back to pick the car up! What a nice thing to do! If I lived in the Seattle area, I would only take my car to Autosys.
Kathleen C.
Source: YELP
30/03/2015
They were able to accept my truck for repair with no notice or appointment (after I broke down on the side of the road) despite having a full bay. They did a great job keeping up communication so that I knew what was going on and they got it turned around and out the door in a very reasonable time.
Matthew W.
Source: YELP
13/03/2015
We have been going to Autosys for many years now for both our cars. We completely trust their assessment. Other companies will tell us we need to change our tyres right away, but autosys will tell us we are fine. Or our break pads. They know what they are doing, and when they need help they will take care of sending our car wherever it is needed. We don't have to schedule multiple appointments and take our car around. I highly recommend this company over any other company.
Raleign G.
Source: YELP
09/04/2015
Had my car taken to Autosys on recommendation of AAA tech after my car wouldn't start. Knew fuel pump was bad already. They wanted to do a diagnostic check that turned up: fuel pump was bad. Charged me $200 to diagnose the already existing issue that I had told them of. The connection to the fuel pump was bad at the access panel which could have taken 5 minutes to "diagnose" with their eyes. Then quoted me over $1k to replace everything and $700 to simply drop the fuel tank and assess the current pump. I knew this was to much. I feel like they got over on me by getting $200 out of me to diagnose a problem I had already specified and then vastly over quoted me for the actual work. In the end I had it towed to my mechanic who performed an inspection and repair of all connections for $150 and everything is good. Autosys also disassembled the entire wiring harness and simply left it in that condition when it was picked up. A bad experience all the way around and a validation of the stories we all hear about auto shops trying to take advantage of customers. I do not recommend.
Daniel R.
Source: YELP
29/09/2011
Best, most reliable and trustworthy auto repair shop I've ever found.
John O.
Source: YELP
01/07/2013
Professional customer service! You pay for what you get, it's not a cheap auto shop, they are thorough and seem to do the job well. They take care of their customers, provide a detailed diagnosis and upcoming service report, and are AAA certified (discounted).
Karl E.
Source: YELP
16/05/2014
The most important thing for me is an honest car shop. A lot of people can fix your car but the best are those that value their customers and don't overcharge on top of doing a good job. For that they are who I recommend others to go to for their auto problems.
Richard D.
Source: YELP
28/08/2010
I've been pleased with this auto shop for the most part. They explain things well and are always accomodating. They will pick you up from work if you work nearby so that you don't have to arrange someone else to do it for you. Marcus is very nice and is great at what he does. Overall I like the place,
Olivia H.
Source: YELP
21/04/2010
Awesome! Finally an auto shop you can trust! They are amazing and have been so patient with us and our cars. They have been great about looking at problems in our cars, not charging for more than basic diagnostics ($29) and letting us decide if the repair needed to be done.
Can't say enough good things about Gary and his shop. Oh, can't forget Marcus, you are so helpful and explain things so well!
Tracy C.
Source: YELP
27/04/2012
Can I give zero stars???
My front brakes were making noise so I took my car to Autosys. They said that I needed a front brake replacement and that I needed new rotors. Marcus went even so far as to explain how much the rotors were worn down and how they couldn't resurface them because once they get to a certain level they are not allowed to resurface them and have to replace them per the manufacturer. He also said my back brakes only had six months on them and would need to be replaced soon, so I should just do it now. I also needed new tires (which I knew), but when I explained to him that I literally only drive my car 5 miles to the Park and Ride and back everyday and don't use the car on the weekend, he insisted that the cheapest tire he could offer me was over $100 a tire. The price he quoted me was ridiculous. I quickly called the Les Schwab across the street to see if they could offer a better estimate on the front brakes- the price they had with replacing the rotors was over $200 less. I decided that I should probably get a second opinion and when I picked up my car, Marcus then announced that my back brakes really only had 3-6 months left on them, so I should probably do that right away.
He obviously is not aware that Les Schwab is literally across the street from his shop. I handed them the work order that Marcus gave me. Not only did they say my front brake rotors were perfectly fine and could be resurfaced- no problem, they said that they had no idea why Autosys thought I needed to replace my back brakes because they were in great shape. They also could offer me $80/tire and I don't even think those are their "cheap" tires. I have been to Autosys two or three times in the past and now I feel like an IDIOT, because I have probably overspent or paid for things I really didn't need in the past. Les Schwab has overall great prices on parts and labor- maybe Autosys should order from their distributor.
While I am very thankful for the Autosys employee who offered to drive me to the Park and Ride yesterday, overall Les Schwab has had much better customer service than I have ever experienced at Autosys. I'm surprised Autosys even offered to replace the dead headlight of the other yelp customer. I once came in on a Saturday asking if they could do mine and Marcus was extremely rude telling me that I would need to drop the car off for the whole day the following Monday for them to do it and when I said that wasn't an option given we only had one car at the time and my husband needed it for work, Marcus just laughed in my face and made comments about me to a customer as I was leaving the shop.
Julie W.
Source: YELP
03/02/2012
Dead headlight; called to see if they could fit me in right away before a road trip; they cheerfully did the work in 5 minutes and did not charge for labor!!! Will be back.
james j.
Source: YELP
21/02/2009
Took in my Mazda 3 for suspected electrical misfiring / idling a little rough - before a trip. Took two hours when they were not otherwise busy. Heard lots of excuses. Charged $200 and NOTHING was actually done except to hook up the computer and high voltage spark check. I complained and got lots of dancing around and more excuses trying to justify the rip off.
Instead, they said it was the engine mounts causing vibration at idle, not a misfire. Quoted over $700 to replace engine mounts.
Within the next week the coil failed while I was out of town. Obviously they could not do a simple diagnostic and any mechnaic would have uncovered the problem.
I took the car to a reputable dealer and asked for them to check the engine mounts for wear / signs of needing replacement. They confirmed that Autosys lied to me and there was no reason to need engine mounts.
On a previous visit, I suspected being over charged for poor service -- but this visit truly confirmed it.
They are very practiced at blowing smoke and making you think you are getting good service.
Stay away - spread the word!
Dom Q.
Source: YELP
29/04/2010
Having grown dissatisfied with our dealership service department, we tried Autosys in Redmond. I cannot say enough about the high quality, attention to detail and concern for their customers this business provides. The fact that it has earned the AAA Approved Auto Repair designation confirms what we learned after just one visit - these guys can be trusted to give you maximum value for money spent. Our only regret is that we stayed too long with the dealership that did not deserve our loyalty and that we are now moving out of the area. We are excited about moving to Alaska but sad to have discovered such a quality business so late in the game.
Shelly W.
Source: YELP
02/07/2016
I have been going to Autosys for ~5-6 years now. I have always found them to be competent; they also explain what they are doing and why, in understandable terms to a layman like me. As I understand, most of their service team has been with them for a long time, speaks to how well they take care of customers. Marcus, at front desk is ever helpful, congenial and is equally competent in understanding cars. Whenever I go, there are always other customers who have been using them for a long time -- several, 10+ years. I found them to be a tad-bit pricier than other places I could go to. Hence I rated just short of 5 *. One can easily justify this as the cost of High-Quality.
Murthy Gorty
Source: GPLAC
09/08/2016
Great Service and work. Took my '67 Fairlane convertible in to have dual exhaust installed and they identified some issues with other work that I had done at another repair shop giving me an opportunity to get that work addressed before putting the exhaust on. The exhaust system was installed just as I wanted it, on time and not over budget. Sounds great and I'll be back if there is more work to be done on my car.
Jim Middleton
Source: GPLAC
10/08/2016
Being a Autosys customer for years, I continue to be awed by the amazing service integrity they provide. Autosys consistently exceeds expectations in their professional customer service and workmanship.
Ze'ev Young
Source: GPLAC
30/05/2016
This was my first visit to Autosys. My poor old car was making all kinds of weird sounds and appeared to be on its deathbed. I was thinking of scrapping it altogether, but these guys figured out all the issues, made all the necessary repairs, and walked me through what I can do to keep it running for a long time to come. Now my car is running better than it has since before it became mine and I feel like I actually know what I'm doing to take care of it. I'm used to mechanics letting most of the maintenance they do be a complete mystery to me, no matter what questions I ask. The folks at Autosys took the time to make sure I understood and were very patient with me.
Jae Anonymous
Source: GPLAC
30/04/2016
I have been a loyal customer of Gary and Marcus and all the crew at Autosys for over a decade now. I am still amazed at the excellence in care and service. I was recently reminded of this when I was spending a few months 50 mies away and had some issues with my A/C. Going to a place local to where I was gave me a detailed explanation of a $3000 estimate. I called Marcus, found a way to get back to Autosys, and the work needed was no where near as extensive. They got me in and out in one day at less than 40% of the "other guys" estimate (Plus addressed some worn belts at the same time and within that cost). I cannot rave enough on how important it is to have auto specialists that do excellent work but are also honest, stand behind their work, and aren't out to inflate the bill. Autosys Crew - Thank you for being there for me and my family!
Mark Stowitts
Source: GPLAC
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