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Auto repair shop - Sparks Complete Car Care - in Naperville

130 reviews

Location: 24125 111th St Ste 500, Naperville, IL 60564

Office phone

+1 (630) 904-4115

4.1

130 total

(14)

(2)

(5)

(9)

(85)

30/04/2016

Although I have an older vehicle (1994 Nissan Altima) both Bob, the owner, and Johnny, the head mechanic took great care of my car and me and fully informed me of the situation with my vehicle. Bob even took me to the grocery store while waiting for the car to be repaired. I can't thank them both enough. Chris

Cee Forest

Source: FBOOK

17/10/2012

My vehicle now runs better than new, I'd recommend Sparks to anyone! Very happy with the cylinder head gasket & valve job that was done on my vehicle. Keep up the good work and great attitude. Gary McCord

Gary Mccord

Source: FBOOK

03/02/2015

They do excellent work and have great customer service. I would definitely recommend them to anyone.

Jennifer Corbin

Source: FBOOK

29/10/2015

Love the page sounds good wish I was closer role em in role em out

Hebert Howenstein

Source: FBOOK

06/01/2016

Jamie Whitlock

Source: FBOOK

01/10/2015

Jason Peal

Source: FBOOK

30/11/2013

Marty Weghorn

Source: FBOOK

19/10/2013

Suresh Khattar

Source: FBOOK

10/07/2013

Kevin Hubbard

Source: FBOOK

21/02/2016

A bit disappointed

IT took excessively long, I am not sure the original technician knew what he was doing, and in the end, I did not get what I wanted. I went in for an oil change and new windshield wipers. Bob is a great guy, I am sure it was just a bad…

MIKE S.

Source: SUREC

28/02/2016

Great service

James provided great customer service and fixed my vehicle in a timely fashion.

JORDAN G.

Source: SUREC

11/03/2016

Courteous Service

Brought my van in for servicing after getting quotes from the dealer. Sparks did the work more completely and at a better price while giving personal service.

DAN R.

Source: SUREC

26/03/2016

Good work, but expensive

My car was repaired in the timeframe estimated, but the work was very expensive compared to other places and my car came back smelling like smoke for several days.

SEANNA O.

Source: SUREC

17/04/2016

Great service!

Excellent customer service and fair pricing.

JAMES W.

Source: SUREC

24/04/2016

Great service and people

They give you to bottom line, and try to find the right part but inexpensive for your car.

DARLENE D.

Source: SUREC

30/04/2016

Excellent car and personal care

Although I have an older vehicle (1994 Nissan Altima) both Bob, the owner, and Johnny, the head mechanic took great care of my car and me and fully informed me of the situation with my vehicle. Bob even took me to the grocery store while…

CHRISTOPHER S.

Source: SUREC

14/06/2016

Great customer service.

I have only been there once, but both the owner and the manager made me feel like I was their only customer. They really went over everything with me and explained things to me that was never explained to me by other car care services. …

RICKY B.

Source: SUREC

23/06/2016

Employees are great to deal with.

Always fair and prompt. It is nice to know a trustworthy mechanic.

SARITA P.

Source: SUREC

07/07/2016

Honesty

It's nice when a mechanic doesn't charge for a repair That is. It necessary.

SHELLY B.

Source: SUREC

19/07/2016

Listen to customer.

Advise and listen

AHMED W.

Source: SUREC

26/02/2016

Corolla 2009

The gentleman by the name Johnny was great and helped my wife as she went to pick up the car. Johnny went out of his way by providing air to my wife's spare tired and greased the door hinges as well. I will definitely be coming back if…

VICTOR C.

Source: SUREC

06/03/2016

They did it!

After weeks, maybeon the of a very inconsistent issue. Sparks stopped at nothing to get the problem resolved. St times, I thought I was crazy, as the issue was so infrequent. But they never doubted me and didn't embarrass me. They finally…

ANDREA W.

Source: SUREC

14/03/2016

Just can't heat up the car!

I've been in twice to have the heater fixed, first time no heat this time just a little warm but doesn't keep getting warmer. Once again I will have to make an appointment and bring it in . Each time they replace something else and I…

JUDI B.

Source: SUREC

05/04/2016

Excellent Service at a Great Price!

Bob, Johnny and James are ALWAYS so professional AND proficient when servicing all my vehicle needs. I know that when I call them, they will be sure to accommodate MY schedule and MY budget. It really is nice to know that I can always…

CARLA S.

Source: SUREC

18/04/2016

Car service

Great service and attention to detail. They communicated the entire process with me and answered all my questions

PAUL N.

Source: SUREC

24/04/2016

Expert car care technicians! Highly recommended.

I completely trust Sparks for all of my car repairs. They are knowledgeable, fairly priced and very professional and friendly. Johnny is always a pleasure to work with. They have all of the equipment needed to analyze and find the…

BETTY J.

Source: SUREC

24/05/2016

Visit to SPARKS Complete Car Care - May 2016

Sparks treats me and my car very well. Very professional company.

SHARON C.

Source: SUREC

15/06/2016

Good repair job

Bob and Johnny did a good job on our van. We needed a new side mirror, which was replaced very quickly and at fair cost. Our oil plug was stripped when we needed an oil change and we ended up with a new oil pan. But we were treated…

PAUL B.

Source: SUREC

30/06/2016

Friendly service man, Bob

Bob drove me home while my car was being repaired. They fixed the vehicle so it was driveable again and provided an estimate for repairs we can have done at a later time.

ERIN M.

Source: SUREC

17/07/2016

convenient

Got intent appointment. Bob provided drop-off and pickup, reasonable price. perfect!

DEEP P.

Source: SUREC

16/12/2009

Sparks Complete Car Care is greedy and overcharging me

During my regular visit to this autoshop, I've got a recommendation and a quote to change my front exhaust pipe: $95 for one hour of labor and $196+tax for the pipe and ~$10 for shop supplies. OK, I did some research and bought the pipe…

Igor K

Source: INPAG

15/03/2010

Dr.

Very impressed! For the first time in my life I had such an incredible experience in an auto repair facility. The manager was very honest and straight forward. He even took me to the back and intorduced me to the technician and educated me…

Bob K

Source: INPAG

21/10/2013

Will never go here again and based on my experience i would not recommend this to anybody. I was driving from Bradley, IL to Naperville. I had to make a couple of stops. All of the sudden my vehicle jerked during reverse and again in…

ericp209236691

Source: CSEAR

28/08/2012

Had my car in at Sparks for a good once over on a couple of issues I was experiencing... Alex was great in pointing out potential problems...and directing me on what is critical, what is not, and what might be covered under…

Anonymous

Source: DFORC

21/09/2012

I came in and used a free vehicle inspection coupon. After getting the estimate I let them know I just wanted an oil change and tune-up. They wanted to charge me over $600 for just that. Their reason was that I didn't wasn't getting…

Anonymous

Source: DFORC

26/09/2012

I appreciate the kindness from the staff as well as the explanation of what was being fixed as well as what needs to be fixed. Most places don't take you back to the vehicle and explain what needs to be done. Great place!

Anonymous

Source: DFORC

30/10/2012

They lost a dipstick. This place use to be the best. Always felt like they were trusted Auto Mechanics. Then we got a new car and started having dealer service.(oil changes) After a few years of that - Now we are back to Sparks. WOW!…

Anonymous

Source: DFORC

04/11/2012

E-mailed for an appointment. Arrived 10 minutes early. Car was worked on immediately. Done in 30 minutes. Met all expectations.

Anonymous

Source: DFORC

27/11/2012

I had an appointment and got there about 15 minutes early. They were able to get me in no problem and everyone was very polite

Anonymous

Source: DFORC

07/12/2012

Mechanic explained what was going on with my car to help me with long term options to stay in my car. He didn't try to sell me extra bells and whistles like at other places.

Anonymous

Source: DFORC

15/12/2012

Not good .. :( Rude

Anonymous

Source: DFORC

27/12/2012

It was an OK experience.

Anonymous

Source: DFORC

18/08/2012

The guys at the shop were efficient, thorough, and helpful.

Anonymous

Source: DFORC

06/08/2012

Dropped off the night before and the car was ready as promised. However, they forgot to rotate the tires as I requested so I have to make another appt. if I want that done. Great value with a Groupon.

Anonymous

Source: DFORC

31/10/2012

I tried to drop off and pick up based on the advertised hours, but both times no one was there until 20 minutes pass the advertised times.

Anonymous

Source: DFORC

13/08/2012

Did a groupon free oil change.. Customer service, FANTASTIC... No long waits, and also able to find the problem with my car missing or the hesitation to accelerate. It took no time to resolve the problem

Anonymous

Source: DFORC

04/12/2012

I generally do not respond to these emails -- I don't have internet at home. However, my family is very happy with the service at Sparks Auto and we have been repeat customers for several years.

Anonymous

Source: DFORC

13/12/2012

A great place that is truthful and reasonable. I bought a groupon to try them and now I will never go anywhere else for service on my Durango. The owner is pleasant and explains what is being done, Everyone there is very well trained

Anonymous

Source: DFORC

31/03/2012

very nice place to take care of any kind of car problem,in time, nice advise and well trained tech support.

Anonymous

Source: DFORC

04/01/2013

excellent service,

Anonymous

Source: DFORC

04/06/2012

I went into Sparks for my scheduled oil change and the professionals were very good with my time and vehicle. They educated me on my vehicle and took an interest in my needs and the needs of my vehicle.

Anonymous

Source: DFORC

08/01/2013

Sparks staff are alwyas friendly and professional.

Anonymous

Source: DFORC

28/11/2012

Once again, I am totally satisfied with the care and attention I received again from the Spark's team. The car is running great once again. I trust you guys with my family's safety.. thanks dan

Anonymous

Source: DFORC

16/11/2012

I am not happy about the service provided with RDX, it was taken in for body works. For some reason the GPS system monitor has been reset and asking for password, I am being asked to contact the dealer. This should be taken care of before…

Anonymous

Source: DFORC

18/04/2012

Very efficient and personable owner and personnel. But my car started dripping oil after the oil change - it never does that. Also some kind of noisy starting engine noise. Taking back in and I hope they'll fix.

Anonymous

Source: DFORC

14/11/2012

My car developed an electrical problem immediately after my oil change. I now have my car in the dealership to get diagnosed. I would like to discuss this with the Sparks team that worked on my car!

Anonymous

Source: DFORC

17/04/2012

Very impressed with service and quality of work. I had a short time to go on because of work, and the team completed a brake job and got me to work on time. Courteous and professional, we will definitely be back for our car needs! Thank…

Anonymous

Source: DFORC

27/07/2012

Employees, managers, and ownership are all quite friendly and helpful. They perform accurate repairs quickly and without pressuring you into fixing unwanted things.

Anonymous

Source: DFORC

14/07/2012

The first time I came by the shop (4:30). I was told I had to arrive by 4:00 pm to have my oil changed, so I went somewhere else. I called again and made an appt for 5:00 pm and Alex was very accommodating and told me I can come any night…

Anonymous

Source: DFORC

30/10/2012

Punctual, courteous and thorough service...

Anonymous

Source: DFORC

19/08/2012

Thanks for installing the link. I am very pleased with Alex leadership and every mechanic working together to save me money. Did a full clean up last night and begin work at Landmark Engineering tomorrow. The Exploder is ready for any…

Anonymous

Source: DFORC

24/04/2012

Another great experience at Sparks

Anonymous

Source: DFORC

29/11/2012

Very good service. We will use you again.

Anonymous

Source: DFORC

19/07/2012

good job as always! thanks.

Anonymous

Source: DFORC

04/01/2013

Xxxxx

Anonymous

Source: DFORC

23/08/2012

I have been a Sparks customer for the last five years or so and the service level is superb and consistent. They tell you what to expect in terms of time and cost and always over-deliver.

Anonymous

Source: DFORC

24/10/2012

I give five stars to Sparks Car Care! My wife and I have been working with Sparks for over 10 years, and they have helped us to save money while extending the life of several of our autos. Bob and his team are extremely honest in their…

Anonymous

Source: DFORC

08/11/2012

I've worked with SPARKS for over 15 years, they have managed to help us money by repairing older cars for far less than the dealers wanted. SPARKS mechanics make excellent choices and keep our older cars running, saving us a lot of money.…

Anonymous

Source: DFORC

15/07/2012

I chose Sparks over the dealer because the dealer was always recommending additional services I made an appointment with Sparks. They quoted me a price and delivered what they said when the said. I will continue to use Sparks as my primary…

Anonymous

Source: DFORC

06/12/2012

HAD AN 8:00 APPOINTMENT FOR AN OIL CHANGE...IN AND OUT IN 40 MINUTES...GOOD EXPERIENCE

Anonymous

Source: DFORC

06/03/2015

I've been going to sparks for a few years now and I'm never disappointed. They are very professional and most importantly honest!

JESSICAC

Source: DFORC

07/03/2015

Great to deal with. When they found a problem, they called dealership and found it was under warranty.

DANS

Source: DFORC

09/03/2015

It's such a relief to have found a trustworthy & friendly mechanic. We're loyal customers now after the 1st visit!

DONL

Source: DFORC

12/03/2015

Awesome service!! Was able to save a good deal of money from what the dealer had quoted.

Anonymous

Source: DFORC

24/03/2015

Spoke to Amar on the phone to set up my appointment. I received a follow up text message with the reminder. Then, I arrive on site early for my appoint. and was greeted by Johnny. Amar was very friendly and helpful on the phone. Johnny…

BETTYJ

Source: DFORC

28/03/2015

Good service, will be back.

RUTHJ

Source: DFORC

15/09/2012

Excellent service. Very satisfied and happy doing business with Sparks automotive.

Anonymous

Source: DFORC

26/09/2012

Courteous and professional. Quick service and clean waiting area.

Anonymous

Source: DFORC

26/09/2012

Courteous and professional. Quick service and clean waiting area.

Anonymous

Source: DFORC

08/12/2012

Very courteous and professional people. Very satisfied with their service.

Anonymous

Source: DFORC

28/03/2012

Very good and fast. Found things that another car repair place did not find and fixed them for a reasonably low price.

Anonymous

Source: DFORC

30/08/2012

Everything done well at very reasonable cost.

Anonymous

Source: DFORC

30/06/2014

Crappy service. Sparks of Naperville will lie to take advantage of customers. They are in for the quick money not to keep customers.

ERICP

Source: DFORC

03/08/2014

The key is stuck in the loaner car. 11:00 pm. I tried looking on line for fixes but this model must be different than other Grand Am's because the under-panel openings (in the fix it videos) are not there. So, lights are on since they…

DANR

Source: DFORC

08/08/2014

Sparks seems to have competent mechanics, but be cautious. They recommended that the timing belt in my Odyssey be changed after only about 50K miles. This was unnecessary and expensive. I won't be going back.

Anonymous

Source: DFORC

14/08/2014

Great service

DEBBIED

Source: DFORC

07/09/2014

The consultation appt took 1 1/2 hrs instead of the 1/2 hour I was told. The estimate that I was given was ridiculous, twice as much as what the dealership had quoted me. Dealership $428, Sparks $1089 for the same part! The reason why it…

KARENL

Source: DFORC

29/09/2014

Sparks provided us with courteous service as always. We highly recommend this business!

LISAL

Source: DFORC

05/04/2012

Good Customer Service. Thank you.

Anonymous

Source: DFORC

16/04/2012

I heard Jeff is not there. Is this true? He was great!!

Anonymous

Source: DFORC

23/04/2012

I was very happy with the service. I only went in for an oil change but the staff was friendly and answered several questions I had.

Anonymous

Source: DFORC

25/04/2012

VERY POLITE AND SKILLED TECHS,CLEAN ATMOSPHERE, AGREE WITH OTHER CUSTOMER FOUND PROBLEMS DEALER AND OTHER MECHANIC MISSED.JOB COMPLETED TIME QUOTED.WOULD REFER FAMILY AND FRIENDS. THANK YOU!

MARK D.

Source: DFORC

03/05/2012

Took my car for oil check and other inspection. The staff was polite and professional and got job done really fast and spend a few minutes explaining and educating me about the work done and about the care of the car. Highly recommended!

Anonymous

Source: DFORC

29/05/2012

Would recommend this shop to anyone. Polite, educational, fair pricing. I've been several times and never had anything but excellent results. My only regret is that I now have a new car and won't need them as often!

Stacey Wing

Source: DFORC

19/06/2012

Sparks has great service at their shop. They go out of their way for you. Thanks

Anonymous

Source: DFORC

29/06/2012

After my oil change here, my oil is leaking. I don't trust what they did to my car. This is not my first complaint with them, I'm just not going back - so, I will take my car to my regular mechanic. Sparks always looks for a way to charge…

Anonymous

Source: DFORC

04/07/2012

dropped in with no appointment with a flaky battery. after some testing, i was out within an hour with a fresh battery and oil change. always great service...

Marty Weghorn

Source: DFORC

10/08/2012

Very friendly man waited on me at the front desk. The waiting room was very clean and nicely decorated which was a pleasant surprise. The bathroom was very nice and clean as well. When my car was finished (I just got an oil change), I…

Anonymous

Source: DFORC

10/08/2012

dont trust this shop they will try tell you that you need service you dont such as the easiest one, fluid change. they will also try to convince you your groupon is expired.if you bought a oil change groupon which consists of three oil…

Mark Davi

Source: DFORC

13/08/2012

try's very hard to intimidate you when coming in second time to honor coupons bought online from groupon, by trying to convince you there expired. the coupons are just what i feared just a way to reel you in to look over your car and con…

MARK Davi

Source: DFORC

13/08/2012

DONT TRUST THIS SHOP AT ALL!!

Mark Davi

Source: DFORC

23/08/2012

Great service as always ! They tend to every need you have

Anonymous

Source: DFORC

26/08/2012

Quick, professional service for a competitive price. No complaints.

Anonymous

Source: DFORC

29/08/2012

Always helpful and forthcoming. Great experience.

Anonymous

Source: DFORC

04/01/2013

Made an appointment to redeem a free oil change and then was told I owed over $9 for tax and oil disposal. Oil disposal is $4, tax would not amout to $5 extra.After a discussion the cashier reluctantly reduced the amount due to $4 and some…

Anonymous

Source: DFORC

20/12/2012

They did a great job as always!

Anonymous

Source: DFORC

01/06/2012

what i love about our neighborhood sparks, is its fast and easy. a simple oil change drop off, walk home and pick up. no hassle. thanks sparks. ps - love that bob comes out to say hi and see the boys. :)

Anonymous

Source: DFORC

12/10/2012

On time Advise from mechanic good Quick completion of scheduled service

Anonymous

Source: DFORC

16/11/2012

All was handled completely,professionally and with a friendly attitude.

Anonymous

Source: DFORC

31/10/2012

I was happy with Sparks performance

Anonymous

Source: DFORC

21/08/2012

Another great result in SPARKS fixing our BMW 325. Very competent team with great communications from start to finish with continued trust - thank you.

Anonymous

Source: DFORC

06/08/2012

Sparks is fast, reasonable and quality work...guess you can have all three!!

Anonymous

Source: DFORC

14/12/2012

Excellent

Anonymous

Source: DFORC

11/06/2012

I expect less and always get more. Thanks

Anonymous

Source: DFORC

08/01/2015

Battery suddenly died. Called Sparks and Johnny came to the rescue within 5 minutes. Diagnosed the old and installed a new battery despite a busy end-of-day work load. Thanks a million!

DANR

Source: DFORC

13/01/2015

All was good...but Charged $50 for a head light bulb change.

Anonymous

Source: DFORC

20/01/2015

I have taken our cars to Sparks for years. Bob and his team are always truly concerned about the safety and cost of necessary repairs. I never feel pressured to repair things, as they often tell me I can wait for certain repairs. I feel…

ANNS

Source: DFORC

23/01/2015

every thing was great!!

TAMMYH

Source: DFORC

23/01/2015

Only reason I wouldn't highly recommend is because they tried telling me I needed this, this and that and some of the stuff wasn't needed as I went for a second opinion. I'm sure that's everywhere as they need to make money off someone who…

JESSICAS

Source: DFORC

29/01/2015

Service for oil change and winter check was timely and courteous.

DANR

Source: DFORC

31/01/2015

We attempted to get a basic oil change and we were informed a couple hours later that additional repairs were needed on our vehicle, most notably a $1600 repair for a leaking and damaged power steering rack and pinion. I will admit I was…

Anonymous

Source: DFORC

06/02/2015

Great experience. Technician was very helpful.

Anonymous

Source: DFORC

19/06/2014

They are prompt, courteous, friendly and offer a discount program on services! I'm very happy to recommend SPARKS complete Car Care to others.

SANDYF

Source: DFORC

09/06/2016

Ok. Had a little mishap with my 2015 Durango RT. Nothing crazy, but enough to have to go in. All-State, my insurance people said to go here. I read the reviews and was skeptical. Called my All-State rep and gave me the low down on the company, said not to worry....by the way, I am a freak about my truck...
So here is my 2 cents.
Well they go me in right away.
Text alerts were daily/every other day, perfect if you ask me.
Work Time for my truck was actually a day early, and finally the work.
Perfect.
Spotless.
Paint is blended perfectly to the rest of my truck. Just like new again.
From start to finish the people here were excellent.
While I hope to never have to see them again, I would go back here again in a heartbeat.

Joe B.

Source: YELP

17/01/2015

They did an amazing job on my AUDI A4 and very professional. They also got it done very fast. They send text msgs with any updates on the car and how it's doing. I will def bring my car back if I need anything in the future.

Ajdina M.

Source: YELP

18/07/2016

Got instant appointment. Bob provided drop-off and pickup, reasonable price. perfect!

Deependra Paudel

Source: GPLAC

07/05/2016

DON'T COME HERE! Had a complete break job done in March. In April the brakes locked up on a road trip. The repair shop that fixed their work said the rotors were grooved on the inside and none of the calpier slides were lubricated. $1100. later and being stranded out of state, I'm writing this review. AAA should be ashamed of themselves for backing this shop. The star listed above represents a NEGATIVE (-1) STAR RATING

Mark Wolfe

Source: GPLAC

10/09/2015

Don't take your car here! I purchased a coupon for 3 oil changes. The first time I went there, things were fine. The second time, they drained the transmission fluid instead of the oil. The third time I went there, the lift broke with my car on it causing extensive damage to the driver's side when the car tipped over and hit a support column. While the lift breaking was not their fault, the way they handled the situation was very poor. The man working the front desk was very difficult to work with and gave inaccurate information about my car. The owner of the business was difficult to reach. They kept my car for two weeks to fix it, and when the car was returned to me, it was not completely repaired. My car has leather interior, and the door was replaced with a cloth interior, not leather. The frame of the drivers side mirror was cracked, there were several stains in the car that werent there when I took the car in, my cell phone holder was broken, and while the outside of the car had been washed, the inside of the car was a mess. Several other items were not addressed as well. Trying to get the issues addressed was also a nightmare. Bob, the owner, is not always at the business, and the man at the front desk wouldnt give us any information on how to reach him, yet wasnt able to help us himself. Finally we were able to talk to Bob and he made an appointment for us to bring the car back to have it fixed to my satisfaction. We gave him a detailed list of all the items that needed to be fixed. Unfortunately, only some of the repairs were done. He wont reimburse me for the broken cell phone holder, the stains were not removed, and a trim piece along the door is still loose. I also now have a whistling noise coming from the door that was not there when I first took the car in. In addition, I asked for all the paperwork on the work done on my car, including paperwork from Maaco, where they sent the car to be fixed, and he refuses to give it to me. This business had the opportunity to take a bad situation and make it better. At the minimum they should have made sure my car was fixed and returned to me in the same condition it was in when I took it to them. They could have gone above and beyond to make amends and had the car detailed and returned to me in even better condition, but instead I got a car that has more damage to it and is now of less value. Avoid this place!

Lisa B

Source: GPLAC

21/10/2015

Honest people, who have done a great job, they have worked on all four of my cars. Without breaking the bank.

Darlene Dear

Source: GPLAC

21/10/2013

Will never go here again and based on my experience i would not recommend this to anybody. I was driving from Bradley, IL to Naperville. I had to make a couple of stops. All of the sudden my vehicle jerked during reverse and again in drive. So I decided to stop at Sparks(only because it was close to my house) After speaking with the technician, I decided to set up an appointment for the following morning. I first received a quote for the diagnostics, ok that's normal. I asked Johnny if the cost of the diagnostics goes toward any repair necessary, his response was yes. I left to go home. Feeling better that Sparks would repair my car the following day. I brought my car in at about 9am. After doing research the night before i informed them that the speed sensors might need to be replaced. At 3:30 Johnny called me and informed me that the speed sensors need replacing and that the total would be $216 plus the $100 Diagnostics. Bringing the total to $316. I questioned the Diagnostics charge and he said "I think we can do something about that". I went on with the repair with the understanding that the total was going to be around $216 and my repair would have been completed. At 5:00pm Johnny called and told me my car was ready to pick up. I went in and picked up my car. I drove no more than half mile and my engine light came back on. I immediately called and Johnny told me to bring my car back in tomorrow. I brought it back the next day and they said it would take them longer to look at the car to diagnose further, however they were not going to charge me again. As if i was supposed to pay for them not fixing the problem. I unfortunately could not bring my car back for 1 week, to give Sparks 2 whole days to look at my car. I received a call that evening and Johnny Said "We are unable to find the problem, and you might not want to throw money at a car and still not solve the problem." I have a 95 Saturn, with only 75k miles. The next morning I went to pick up my car and Johnny gave me my keys along with some BS report on the Transmissions of 1991 to 1994 Saturns. Again I have a 95. I left determined to take my vehicle somewhere else. After further research i found that 2 sensors could cause problems. both were only $15 each and were easy to repair, I decided to buy the parts and have a knowledgeable friend install them for me. After Installing the 2 sensors, which only took 20 min. total, I noticed an immediate fix. I have driven my car 600 miles since taking my car to Sparks, and my Service engine light has yet to come on. I hope my experience can help other consumers choose a better location than Sparks of Naperville.

Eric Ponx

Source: GPLAC

We work with these brands

Audi
Fiat
Jeep
Nissan
Tesla

We perform these services

Body Work

  • Collision repair
  • Paintless dent repair
  • Auto body painting

Customization and Performance Upgrades

  • Performance tuning
  • Aftermarket exhaust systems
  • Suspension upgrades

Electrical Systems

  • Battery testing and replacement
  • Alternator repair
  • Starter repair and replacement
  • Electrical diagnostics and repairs

General Automotive Repair

  • Routine services and repairs
  • Preventative maintenance
  • Warranty work

Safety and Emissions

  • State safety inspections
  • Emissions testing and repair
  • Check Engine light service

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment