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Auto repair shop - Rightway Automotive - in Indianapolis

25 reviews

Location: 411 S Shortridge Rd, Indianapolis, IN 46219

Office phone

+1 (317) 356-3897

4.9

25 total

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(24)

09/11/2015

Honest and will treat you right. Been coming here for all my family vehicles for the past four years.

Jon M.

Source: YPAGE

04/08/2016

My husband found RightWay and takes his '54 award-winning truck there! Now, I take my 2002 Toyota Solara there when it needs help... and it sure did just a few days ago... it wouldn't start!!!!! And it was pretty mysterious why it wouldn't start... took quite a bit of figuring out... but, RightWay did it!!!!! Sooo happy!!! And, they even loaned me a car... so I didn't have to sit at home and feel sad!!! Sean, Scott, Mike and Darren are wonderful, caring guys... and I KNOW th... See More

Sherry Sawyer

Source: FBOOK

27/07/2016

I have known Mike my whole life. I will never take my car to anyone else. Alway does a great job and being a single female I know I can trust what they say.

Jennifer Noel Starks

Source: FBOOK

23/01/2016

Been a customer since 2005. Alway done Right, the first time. Price has always been fair. Still going back.

Tom Clark

Source: FBOOK

30/09/2015

Rightway has a great crew. They know what they're doing! Nice as can be! Honest guys with integrity!!!! We've been with them from the start!

Lynn Ballard Holliday

Source: FBOOK

30/09/2015

I try do most of my own work if I can. If not, I take it to these guys. They're honest and professional!

Karl Cargal

Source: FBOOK

21/09/2015

Great service. Reasonable prices. I would recommend this place to a friend.

Jorge A. Martínez

Source: FBOOK

30/09/2015

They can handle your vehicle issues at a fair price. Honest crew!

Nicki Salcedo

Source: FBOOK

07/10/2015

Great service and willing to retry to find out the problem.

Senaida Richwine

Source: FBOOK

25/02/2015

Kayla Polk

Source: FBOOK

09/07/2014

Rachel Jones-Seiver

Source: FBOOK

24/12/2013

Rod Schindler

Source: FBOOK

28/11/2013

Andrea McBride

Source: FBOOK

08/11/2013

Joshua Ott

Source: FBOOK

21/08/2013

Michael Ritzi

Source: FBOOK

10/05/2016

I am usually so wary to try new mechanic shops, so I did a lot of research and decided on Rightway based on Yelp and Google reviews. I'm so glad that I went with them. The people I worked with were very kind and extremely courteous and helpful. I know next to nothing about cars, but they typed up a summary and emailed it to me about what needed to be done. The prices were also very fair. I will definitely be a regular customer in the future.

Valerie M.

Source: YELP

28/02/2016

2 out 5 stars got a lot excuses and the alignment was barely in spec.I spent twice the money because it took them more time.its too bad the time they spent wasn't spent very wisely.you could see one wheel was tilted badly the wrong way.I had a mechanic fix it. (Not rightway)A whole bunch of time and money spent,for a simple alignment procedure I had all new front end parts so the issue was their skill.I suppose they can do simple repairs well.Obviously shimming a control arm is not one of them.

Apd C.

Source: YELP

08/06/2013

Honest, knowledgeable, and friendly staff. Highly recommend!
Scott and Sean were a pleasure to deal with--even when costly repairs popped up that made this girl a little grouchy. They kept in communication with me and were always friendly and professional.
This shop is a bit off the beaten path, but totally worth the trip.

Krysha M.

Source: YELP

22/10/2015

I bring my company van here all the time for service. This place does a great job getting me in and out in a timely manner. They also have great prices and awesome service! Will continue to come back here.

Travis A.

Source: YELP

21/02/2015

I can't express enough how incredible their customer service is. Scott is awesome and makes an effort to develop a personal relationship with all his customers. I will never bring a vehicle anywhere else as long as I live in the Indianapolis area. He turned my 1999 Accord into a well running long lasting vehicle. His pricing is honest as well and all the work they do is very thorough. All repairs I have had done have a two year 100% warranty. I would highly recommend this place for all automotive needs they can do it all :)

Maeghan P.

Source: YELP

15/07/2016

A car repair group you can trust. They make honest evaluation and let you make the choice. No high pressure sales games and no made up repairs. It is hard to find a trust worthy mechanic, but I found one with right way. Example: Took my Mazda to a Mazda dealer because of rough idle and got the run around and huge estimate. Right way found a simple part and bad vacuum hose. Car runs like a dream!! They take care of all my vehicles.

Gordon Brock

Source: GPLAC

01/04/2016

4/1/16 This is NOT an April Fool joke -- Five stars to Rightway! They treat their customers very well - are honest, have fair prices, are very courteous and stand behind their work with a great guarantee. Their front office and shop are clean & well-kept. They were recommended by a friend - have been going to them for about 3 years now for routine things like oil changes and they've done several big repairs as well for a decent price. They did it right because I've never had to take my car back for problems with any work they've done. They offer discount coupons to their regulars. My favorite thing about them is that as a woman, I can take my car in and they never make you feel awkward or intimidated. Always very polite to you. So ladies, I highly recommend them for just this alone! If anyone is interested in quality car care, go to Rightway - they take good care of you.

Cheryl Williams

Source: GPLAC

01/06/2016

What a great place to do business! Fair, affordable and knowledgeable. Appreciate the way they do business by keeping me in the loop as far as parts coming in too. I would highly recommend Rightway!

Don Briggs

Source: GPLAC

15/06/2016

I've been there 3 times, and they always exceed my expectations! Great service, honest, and courteous. I think I found my new shop!!

Cynthia Mavrick

Source: GPLAC

23/12/2015

This was my first time going to Rightway Automotive. I found them through an online search for auto repair facilities in and around my zip code. After evaluating a few other facilities, the reviews I read about Rightway Automotive's customer service and knowledge/experience with car repairs solidified my decision to go there. My car was having some pretty big issues making grinding sound when I started the car followed by a burning smell. I called Rightway Automotive and they were able to have me bring my car in the next morning. From the very first phone call my interactions with them have been amazing. When they finished diagnosing my car, they called to give me an update and I learned that my A/C compressor pretty much "blew up" and needed to be replaced. When Bill called to tell me the bad news he was informative, friendly, compassionate and very understanding when I asked questions and even called him back trying to rationalize the costs and work that needed to be done. Car repairs are never something we 'look forward to' and almost always carry a pretty big price tag. This was no different in my case. The 'bright side' though is that they were willing to work to try and keep my costs as low as they could while not short changing me or my car. They not only take care of your vehicle by doing great work, they take care of you, the customer as well with exceptional customer service! Not to mention, I get a 2-year warranty and my car working like it's supposed to once again! Oh, and did I mention that they actually came to get me (in my car) when the repairs were done because I didn't have a way to pick up the car when it was ready since everyone was at work? AMAZING! They have earned my business and my recommendation and although I hope I don't have to take it back in any time soon, if/when I do, I'm taking it to Rightway Automotive.

Mountain Moose

Source: GPLAC

We work with these brands

Alfa Romeo
Buick
Dodge
Fiat
GMC
Honda
Lexus
Mazda
Mercedes-Benz
Mitsubishi
Porsche
RAM

We perform these services

Brake Services

  • Brake inspection and repair
  • Brake replacement (pads, rotors, etc.)
  • Brake fluid change

Diagnostics

  • Computerized vehicle diagnostics
  • Troubleshooting and repair of warning lights

Engine Services

  • Engine repair and rebuilds
  • Cooling system service and repair
  • Exhaust system repair

Suspension and Steering

  • Shocks and struts repair
  • Suspension check and repair
  • Power steering repair and maintenance

Transmission Services

  • Transmission repair and replacement
  • Transmission fluid service
  • Clutch repair and replacement