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Auto repair shop - Automotive Trauma Center - in Raleigh

38 reviews

Location: 5221 Atlantic Ave, Raleigh, NC 27616

Office phone

+1 (919) 878-6616

4.9

38 total

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(34)

25/06/2014

Tim Damreh and his entire crew at the Automotive Trauma Center in Raleigh are wonderful. Everyone is respectful and pleasant and they provide the best customer service I've ever experienced at a car repair shop. They always call to let you know what the issue is with your vehicle, give you a price and time estimate and will then call to update you if any of that changes as they are working. There are never any surprises, and their workmanship is top notch. My family and I won't take our vehicles anywhere else.

Lyndsey Anderson

Source: FBOOK

15/10/2014

Tim treats me like family. He is fair, dependable, and bends over backwards to take care of his customers. I will never take my cars anywhere else.

Theresa Luke

Source: FBOOK

12/02/2015

Your car will be fixed in no time, and there is a TV when waiting!!!

Adam Damreh

Source: FBOOK

30/10/2013

Quality Service !

Amro Da

Source: FBOOK

09/10/2013

I sure do!

Gary Evans

Source: FBOOK

05/11/2013

Lesa Birinç Hatoqai

Source: FBOOK

13/10/2013

Sophie Hatoqai

Source: FBOOK

11/10/2013

Letitta Brodie

Source: FBOOK

09/10/2013

Khaled Damreh

Source: FBOOK

03/10/2013

Mike Maxim

Source: FBOOK

07/09/2011

Tim the owner is awesome!!

Sheri Moritz

Source: FSQR

04/03/2016

I feel safe here!

It can be scary, heading out to a mechanic. But Tim and his crew are scrupulously honest and truly care about me, making sure my I am safe and I get best value out of my car. That's why I am a 9-year loyal customer. Outstanding service.…

SARA B.

Source: SUREC

16/04/2016

Well, to start with the receptionist was very nice. Tim and Paul let me know what was going on before that finished the job. They did a great job.

I plan to visit them again in the future when my car needs service.

JOESPH H.

Source: SUREC

25/04/2016

Best service.

Just a routine in/out maintenance service--but performed fast and expertly by people who KNOW what they're doing. Add honest and trustworthy--how can you top that?

TEMPLE P.

Source: SUREC

27/04/2016

Honesty and good work

Squeaky brakes were just that. I did not need to do anything unless I could not stand the noise. They still have plenty of brake pad left.

VICKI A.

Source: SUREC

06/05/2016

Good service!

Excellent!

MICHAEL K.

Source: SUREC

07/05/2016

Professional excellent service...

The work is always 100% perfect. The techs are extremely knowledgeable. The owner/manager is the best, he is always honest, fair... I will take my car only to Automotive Truma Center.

PHILLIP L.

Source: SUREC

15/05/2016

Great service.

The. Staff's friendly attitude and commitment to quality.

EURSULA R. W.

Source: SUREC

29/10/2015

Best Customer Service

Tim and his team do a great job with the mechanical and body work, but what sets them apart is the focus on personal, customer service. Willing to explain costs and options, willing to accommodate unique requests.

GEOFF K.

Source: SUREC

29/10/2015

Favorite Mechanics

This is the only place I ever take my Car. I love the service, they are honest, fast and very reasonable. As a woman I am very particular about where I take my car, because I have been cheated before in the past. I feel very secure when I…

JASMINE G.

Source: SUREC

16/11/2015

Ninja!

I appreciate the fix to my vehicle and the super fast way it was done. When I arrived my vehicle (muffler) sounded like a noisy motorcycle, and when I left I was a Ninja! Super silent. Made me happy... :)

JESSICA M.

Source: SUREC

24/11/2015

Always the best service

There's no other like them

WAFA D.

Source: SUREC

27/11/2015

A+ Motor Replacement

Once again Automotive Trauma has taken the trauma away from my vehicle maintenance needs. When the motor failed after 200K mi of rough duty in a Chevy 3500 crew cab work truck, Tim explained my options, quoted a competitive…

JOHN G.

Source: SUREC

08/12/2015

Lifesaving AGAIN

In panic mode my wife drive home from Chapel Hill with a failing clutch.Conident that the Automotive Trauma Center would fix whatever was nonfunctional in the clutch. I dropped it off Saturday hoping beyond hope that it wasn't it's last…

DON H.

Source: SUREC

20/12/2015

So helpful

They took care of my car and kept me posted all along. They were even able to save a couple of bucks! Highly recommended, no hesitation!. Manny and Tim are splendid!

LINELS H.

Source: SUREC

22/12/2015

Service visit

They are fast, efficient and best of all, they gave me an honest answer instead of trying to sell me something. I highly recommend them.

EVELYN T.

Source: SUREC

29/12/2015

Honest, great people

I took my car in for an oil change and to check on the brake pads. Not only did they change the oil quickly on a busy day, they checked all 4 brakes and called me to say none of my brake pads needed to be changed for a few months--then…

EMILY C.

Source: SUREC

30/12/2015

Great service. Reasonable prices. Very, very honest.

Have been using Tim to service my cars for over 30 years.

KEN W.

Source: SUREC

08/01/2016

Awesome

Tim and the guys are always the best. Good honest service at a fair price.

JASON M.

Source: SUREC

28/01/2016

Car repairs

We are very satisfied with the service we received at Automotive Trauma Center. We have been long time customers and Tim's and his staff are great.

KIM S.

Source: SUREC

10/02/2016

Always Great Service

Tim and the guys are always friendly and polite. They treat me with respect and answer all my questions. The car always runs great after they do repairs or just regular maintenance. I don't feel like I'm getting ripped off.

SUZANNE B.

Source: SUREC

19/02/2016

Excellent service.

Friendly, transparent, accurate and they explain exactly what's happening with your car, what's the solution, and an very approximate budget. Tim and Manny are very kind and will answer any question for you. Recommended!!

HERNANDO P.

Source: SUREC

29/02/2016

Excellent Service!

Quick work and Great price!

ROBERT D.

Source: SUREC

27/05/2014

Repair

Excellent work and prices.

Gregory D.

Source: YPAGE

11/07/2016

I've worked with Tim and Manny. They always make a stressful situation better. They give me options and i can always trust them.

Tracy Rains

Source: GPLAC

09/11/2009

I took the car in for a service engine light and the oil light. They charged me like the were the dealership. Four days later the service engine light was on again and the oil lamp light up everytime I crank up the car. They never fixed my original request. My boyfriend said I got the most expensive car tune-up he has ever seen. I would never take my car there again.

A Google User

Source: GPLAC

11/11/2008

The manager and his staff were very friendly, helpful and knowledgeable. Prices are lower than competitors since I had an estimate for the same job somewhere else in Raleigh, I am now a Carolina Muffler customer. They earned my trust...

A Google User

Source: GPLAC

10/11/2015

Chemika Rhodes

Source: GPLAC

We work with these brands

Bentley
Ford
Honda
Mitsubishi
Nissan
Volkswagen

We perform these services

Brake Services

  • Brake inspection and repair
  • Brake replacement (pads, rotors, etc.)
  • Brake fluid change

General Automotive Repair

  • Routine services and repairs
  • Preventative maintenance
  • Warranty work

HVAC Services

  • Air conditioning repair and recharge
  • Heating system repair
  • Cabin air filter replacement

Roadside Assistance and Towing

  • Towing service
  • Emergency roadside assistance

Safety and Emissions

  • State safety inspections
  • Emissions testing and repair
  • Check Engine light service

Suspension and Steering

  • Shocks and struts repair
  • Suspension check and repair
  • Power steering repair and maintenance

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment