06/06/2016

Get the job done, but leave everything else scratched. I had body work done which was scheduled for 10 business days, but was delayed to 13-14 days. When j received my car, driver side window wouldn't close correctly and I had a lot of scratches on the door by the jamb, on my hood, and on my roof. My hood wasn't part of the damage after the accident that must have happened in the shop. The roof wasn't damaged in the accident either. That must have happened in the shop. When I came back to have them fix the scratches and door, I waited 2 hours in the waiting room while they did it which wasn't a big deal, but I still have the deeper scratches in the door and have new deeper scratches in the hood. That being said, the body work for the main damage came out fine, although I have to have my car paint detailed at some point after having them work on my car.

Emanuel Jara

Source: GPLAC

20/06/2016

Unparalleled perfectionism. They did a great job, turned my repairs around quicker than they originally said, and my car came out looking brand new! Very happy and impressed with the customer service, and I will bring my car back here every time. I was treated like I was their only customer. They have me as a customer for life...put your trust in Manny and you'll be very happy with their results!!

Salvatore Russo

Source: GPLAC

21/05/2016

After picking up my car today, I was amazed at how fresh and new my car looked. I had a big, left rear bumper indent and a deep, left rear passenger door scratch. Aside from those repairs, Twins Collision went above and beyond and fixed all other little scratches on the door and did an amazing paint job. Couldn't of been happier today!

Guido Tamayo

Source: GPLAC

30/01/2016

I was very happy with twin they go above and beyond. I picked up my 2009 Jeep liberty today the car looks brand-new I believe he detailed for me to thanks twin collision. Harry Manolatos

Harry Manolatos

Source: GPLAC

20/12/2015

Hands down, best experience one would ever want in a repair center. I had an accident on a Monday and my insurance company was ready put me in a shop that same day. I said, "no thanks, I need to do my homework". You see, I'm a bit of a car nut and wouldn't leave any of my cars, my motorcycle or even a skateboard w/ just anyone. When it comes to repairs, I need more than a "shop", I need a business,..a facility built from the heart and nurtured from experience. Overall, I need a paint man that can mix and spray in a booth like a Pro and know it's going to get baked and looked over again and again like that job was going back to one of their own. If it wasn't right, they'd lose sleep, they'd come in the next day and do it again, or until was right.... Before you (the owner) got there and picked over the work like a hawk. Look, I can go on..and on. It took me 3 days of reading reviews from all over NYC and I picked them because they stood out. I didn't feel like I was taking a chance or rolling the dice w/ another shop. These guys can tell you, the day I walked in, they didn't know me from a hole in a wall and vice versa. I was greeted on the sidewalk, then when I walked in and by every living person that has relations w/ that business and they did it w/ a smile.. Not a smirk, a real deal smile. These folks have it down, and I was in/reviewed/signed/out and less than 15 and I didn't flinch. I took my on the spot rental and drove home (an HR away) and didn't think twice, not for a second. Whoever said they would call, they did! The delegated and followed up. These are people you'd want working for you, hands down. So..to Matt (Geico), Justin (Enterprise), David, Lucy, the painter (Hey Mr. DJ!) and everyone else under the Twins rooftop(s), a very big "thank you!! " And... Nothing personal, but I hope to never see you guys again (w/ one of my own cars). ;). All the best and Happy Holidays! Ryan & Cindy

Ryan Sumner

Source: GPLAC

21/06/2016

Overdue review
Absolutely terrific service. Quality of repair is perfect and service was most importantly honest and professional. They are not undercutting customers and are legitimately one of the best if not the best body shops I've ever been to.
Highly recommend them!

Fuad C.

Source: YELP

29/04/2016

The whole team at Twins Collision is amazing, and their work is always great. I brought my car to their shop for broken windshields and some dents that occurred after some branches fell down onto it. Not only did my car come out like new, but they did it faster than the original estimate I was given. Moreover, they consistently communicated with me through automated text message throughout the process top keep me up to date. I'd gladly recommend Twins to anyone.

Yvonne L.

Source: YELP

13/07/2016

Twins is the place to go for body work. The whole team was amazing. They have Geico and Enterprise on site. Both reps Mike and Justin for the two companies were excellent. Very Professional. Most Importantly they did a phenomenal job on the body work. They promised and delivered earlier than expected with no surprises. The manager or possibly the owner came by to make sure I was happy with the job. I highly recommend these guys. I have been to a few "garages" over the years and never had an experience like this. Hopefully I never have to go back but would if needed and will definitely recommend them to anyone.

Dustin G.

Source: YELP

22/06/2016

Got my car inspected for an accident via State Farm agents here. They were courteous and made my inspection process easy. Thanks

Mohammad S.

Source: YELP

19/03/2016

Soooo happy to have my car back like brand new! They did an amazing job! I brought my car here due to its proximity to my job but if ever, God forbid, I need collision work again, I'd go out of my way to bring my car here. Top notch work. Done with pride. Highly recommend.

Pamela N.

Source: YELP

20/06/2016

Unparalleled perfectionism. True professionals - these guys know what they are doing! They did a great job, turned my repairs around quicker than they originally said, and my car came out looking brand new! Very happy and impressed with the customer service, and I will bring my car back here every time. I was treated like I was their only customer. Very trustworthy! They have me as a customer for life...put your trust in Manny and you'll be very happy with their results!!

Sal R.

Source: YELP

18/03/2016

Service was great and the guys that own and run it were easy to deal with. Took a little longer for the bumper for my Jeep to come in, but that was Jeeps fault not Twins. Didn't need to have anything painted but they did a great job getting the replacement bumper and fender flare on my Jeep. Hopefully I won't need any work done on my Jeep in the future but if I do I will definitely use Twins again and recommend them to friends if they need work done.

Glenn F.

Source: YELP

01/09/2015

I had some front end work done 2 years ago and needed some small work done over the rear well and bumper. Plus a little alignment by the hood. I called Chris to discuss it and he actually remembered me and the Ford Edge. Incredible memory and no problem to fix the alignment and the new work. These guys are the best.
TY

HENRY A.

Source: YELP

05/09/2015

I've used their services twice. The staff is friendly professional and accommodating. It's great that they have an enterprise representative to provide a rental. The work on my replaced bumper was great. The color match was perfect!

Johanna J.

Source: YELP

04/08/2015

My car was rear ended while on vacation. Twins Collision was one of the select service providers on the insurance and I am so happy I chose them. They replaced my bumper cover, tail light, and some damage done to the trunk lock. Everything was finished within the estimated time and my car was cleaned inside and out. Could not have asked for more! But wait...Twins went above and beyond and hammered out a dent unrelated to the accident, all on the house! Definitely recommend them for anyone who needs friendly, quality, and speedy service.

Romina E.

Source: YELP

02/06/2014

And here is the follow-up. Like I said, what you need to understand, and why I am giving 5 stars, is that I've been around the business. With that said, if a shop tells you that your car might be ready in 4 days and it isn't ready for a week, no big deal. Patience is a virtue, and when it comes to getting the job done right, I'd much rather a shop take more time than less.
I got my car back on Saturday morning and fell in love all over again. The paint job was flawless. I should note that I had them repair and repaint my rear bumper and install new seals on those obnoxious mini windows that coupes have. Everything was clean and sparkling. The guys wash, wax, and tire shine the car so it looks like it's brand new again.
I would highly recommend this shop and would not hesitate to bring my car back here in the future.

Leslie C.

Source: YELP

09/03/2014

Great job - they worked on my SUV through GEICO, and they were quick and efficient to fix the door. Though, downside is working with GEICO, they could only put the aftermarket parts on. But it was smooth and quick.
Manny is great, by the way.

Hank C.

Source: YELP

03/10/2014

I came in for an appraisal after a front bumper collision.
At the first auto shop I went to (not this one), the mechanic checked my lights. He had me turn them on, and said that none of them would need to be replaced, which was great news to me. He confirmed it was all purely cosmetic damage to the bumper.
Came to Twins Collision just to get a car appraisal for a second opinion since I saw all the great reviews on yelp. The guy here asked if my lights were out (before even inspecting the car -- he's just standing there in front of my bumper). I said "No they're fine - I checked before". Immediately, he goes,"No they're not". He reaches in, grabs my left light, and yanks it out, glass shattering on the ground. He goes "See? It's broken". Well DUH now it is.
Went back to the first auto shop and the mechanic there asked me "What happened to your left light? It was working fine when I checked before." He offered to replace it for free, since he knew it wasn't my doing -- being a nice, HONEST, and professional mechanic.
BEWARE. DO NOT GET RIPPED OFF.

Anna N.

Source: YELP

10/03/2015

They get the single star only because the exterior* work they did came out fine, and they eventually resolved the issue they caused (and because Yelp doesn't allow the 0-star review they deserve). (You'll note most of their 5-star reviews are suspiciously short and penned by folks with less than 10 reviews.)
Came here for the same reason others did, because Geico asked us to, and our only out of pocket was the $200 deductible (and possible long-term issues with the required aftermarket parts).
Scheduling the fix was fine, but they took their sweet time. When the car was finally ready, took the F over to the address they provided to find a sign on the door stating they moved to a new space, contrary to our confirmation call ahead of time, and no thanks to the useless sign on the door of the old address. Walked in to a bright new space that they kept below 65 degrees for the poor receptionist. What was also funny was they like they opened for us and then when we arrived, they took the guy behind me first with no apology, and were doing various other jobs. Signed and got the keys and got in the car to find black grease permanently smeared all over the driver's seat. Also found an object in the cup holder in the center console that did not belong there, so walked it inside trying to do the right thing and the receptionist quickly snapped it up and sent me on my way. They called back when we'd arrived back home and said it was ours (but didn't acknowledge they didn't place it back where they got it from), and stated we'd need to come in to get it. Explaining it was their fault, we asked them to ship it, and they refused, so we pushed back and they verbally agreed to do it. They clearly thought we'd forget, but we didn't, and claimed they'd send it 2 days later. Days later, with no package in our possession, we called and they stated they'd send it out Monday. They then called Tuesday stating they shipped it...A few days later we received a bag that they clearly tampered with so it'd appear mishandled by the postal carrier, but weren't smart enough to pay the proper postage that would be required to have shipped out a tow bar in the first place (nor did they hide that portion of the printed postage). We're not schmucks, yet when we called Geico to resolve the issue, their adjuster claimed he was in the shop and saw them mailing it, AND THEN proceeded to tell us that we'd need to head to the shop to pick it up, so clearly it was never mailed, so this attempt and obvious under-the-table payment setup was even more infuriating.

Harry H.

Source: YELP

03/06/2015

I came here after noticing that my front bumper was almost ripped off; such is life when you park on the streets in NW Queens. They took care of my car right then and there, for a $20 tip to the mechanic. Amazing! I did not know that this kind of customer service still existed in this town. If I ever need to get any body work done, I now know where to go.

Annie K.

Source: YELP

25/09/2015

Terrible experience here!!! I brought my car here to get fixed after an accident involving damage to my bumper. They would not budge on the quote after I got two other quotes for less. Then they called me when the car was ready to tell me they were now suddenly taking $50 off (which seemed VERY suspicious after they refused to come down on the initial quote at all). The work done seemed pretty solid, so when I got in my car to leave, I was shocked to see the gear shift piece was missing. When I went in to explain this, they came across oblivious, as if that is something you could miss after inspecting the car and deeming it ready to pick up. This explained the sudden $50 off. THEN they had the nerve to ask me very accusingly, if I brought it in like that! I said "of course not it was clearly stolen by one of your guys to sell on the after market (worth $250.00)". Then they told me that "what probably happened was a towel got caught on it and probably pulled it out during the car wash". This is ludicrous, as the piece has to be installed and it lays completely flat. Finally, they agreed to re-order it and install it, but they never removed the pieces around it opting to instead wedge it in, thus damaging the replacement piece. When I saw that, I explained how my stolen original wasn't damaged and that I shouldn't have to deal with a damaged piece now that it was installed incorrectly. So this guy ACTUALLY said "I will buy another replacement, but I can't take a chance and install it, is that fair?" In total disbelief I accepted this and decided this place is completely untrustworthy and not worth ever dealing with again. Word to the wise, INSPECT YOUR CAR when you get it back, because this place cannot be trusted!
Response:
That is a completely inaccurate lie. If by "broken" you mean completely removed and missing... Then yes I guess it was "broken" and the reason I waited 6 months is I do not believe I have a time limit on my review, so I will post at my convenience thank you. And you think I should then contact you after you told me you will not install the piece you replaced? I think the interaction is over after all that and you were well aware I left VERY unhappy. What I said in my review is the 100% TRUTH and it's a word to the wise. INSPECT your car when you pick it up. And because I am honest, I did say the work was "solid" and I would have been a customer for life if it wasn't for all of the terrible stuff that went on after. I forgot to mention, my business cards that were in a box in my door, they were ripped open and thrown all over the floor of my car on top of all that. TRUTH being told, it was a terrible experience and I hope you learn form it when taking care of your customers cars in the future.

Steve B.

Source: YELP

31/08/2015

Got directed here from Geico. Dealt with Chris. He was fantastic. From beginning to end, the process was easy, simple and everything was done better than expected. Chris himself was incredibly friendly and it was obvious i was in great hands

Jon K.

Source: YELP

12/07/2014

These guys are still the BEST! Recently, I had to get my side view mirror replaced (the short bus won the merge on York). And once again Twins was fairly priced, excellent customer service ( they remembered me from previous year) and made the whole experience painless.
I wouldn't leave a 2nd review but these guys ( & nice lady at front desk) are just too awesome.
I had left Astoria for upper Westchester (ick) and couldn't find anyone reasonable in my area or in CT where I work. The lowest quote I got was $240.. The guys came in at 1/2 that (labor too) and were able to fit me in on my limited schedule (have an infant). We're moving into CT but god forbid anything else happens to my car - it's worth the drive & toll to have them fix it.

Sharon S.

Source: YELP

03/09/2014

These guys did a great job in my old car. Very surprised of the fast time and even guarantee they offer for there work.
Off the topic but the hot blonde reception girl that I went to high school with is a cherry on the toping. Lol

Mental K.

Source: YELP

05/12/2011

I found them through Honda's own website (
- recognized Honda body shops) so I figured they would be reliable.
I called and spoke to Juan who was very flexible. I work M-F and couldn't bring my car in for an estimate so he told me to take some pictures and sent them via email to get an estimate. He was extremely fast with responses and answered all my questions in a timely manner. Of course, I had to bring my car in for another estimate since pictures aren't the best. I met with him in person and was given the same estimate. A few days later I dropped my car off at the shop...a week later it was fixed, like new! Throughout the week, Juan was good with giving me updates and got me my car back on the date promised. The estimate was also fairly accurate, in my case the actual was slightly under.
The day I picked up my car, Juan even replaced one of my windshield wipers that wasn't working. He also told me my front tires should be swapped with the back ones so I don't get stuck in the snow for the upcoming winter. Very good to know ;)
GREAT WORK, FRIENDLY, FAST! Would definitely recommend and/or come back if needed (...I hope I don't have to get my car fixed again any time soon though)

Ashley L.

Source: YELP

06/10/2014

I cannot say enough good things about this body shop. My car was recently repaired (it had A LOT of damage, was hit overnight while it was parked) and they did a FANTASTIC job! My car is a 2008 and they made it look like a BRAND NEW car. They even buffed out scratches that I had unrelated to the accident.
I highly, highly recommend them!!!

Stacey N.

Source: YELP

24/02/2015

Twins is terrific! They are nice, VERY good and professional. Unfortunately we have had to us them often recently, but they ALWAYS make the experience smooth and trouble -free. They help to turn a negative situation into a very positive experience.
THANKS!!

Karen F.

Source: YELP

08/03/2015

I was directed here by State Farm Website as one of a few places in the city they certify without an official estimate. It took just a bit longer than they initially thought as they were backed up after the holidays (probably the winter weather contributed!); also needed a part that took a little while to come in. Everyone was very professional (although the owners were time pressed); the repairs were first rate - cannot tell that the car had been damaged (2 quarter panels, fender, tail lights) and the color matching was excellent. Definitely recommended

Jim S.

Source: YELP

04/09/2015

This shop is the best I've ever seen that I had to write my first review ever. The twin brothers and their staff are all professional. I've had one really bad accident that messed up the alignment, popped the air bags, and side body of car was messed up so bad that I had to get towed. I got my car back like brand new with no issues with car after I got it back. I've unfortunately had to come back for two more accidents but I would choose no other place than Twins Collision. Their shop is big and their waiting/receiving area is clean. I highly recommend this place that I've been coming to for over 5 years.

Mari F.

Source: YELP

27/06/2015

I'm so glad I found such a quality shop. Had front bumper and driver door dented/busted in stupid display of driving. Geico rep onsite, Enterprise rent-a-car as well. All were very nice and on the level. When it turned out that the aftermarket side-view mirror that Geico made them install wasn't working properly they argued for and got the brand version. Needed the car back in time for a long vacation drive and it was done as promised. Like new. From my interaction with them it's clear that they take great pride in their work,and, though I hope never to need body work on the car ever again, I will not hesitate to go to Twins if I do.

Carl G.

Source: YELP

16/08/2014

I decided to visit this place do to the high reviews they got. My review is just based on the attitude and quality of service I got from them. I'm sure they do a great job with the cars they work on and I wish I had a different experience.
I walk into the front door and I am not greeted by a single person. I explained what I wanted to have done to my car and the only response I got was "I can't take anymore cars right now, I'm swamped."
That's really great that they have a lot of business but honestly that is not the way you should treat your potential customers.
Because of that one experience I would never go back nor recommend them to anyone I know.

Tessei B.

Source: YELP

01/11/2013

The guys at Twins Collision did an awesome paint job on my SUV.
My new 2013 SUV had blown both right-side front and rear tires because of debris (probably from a previous accident) which was left on the road while entering the Jackie Robinson Expressway from the Grand Central. I guess some debris must of flew off the tire after impact or bounce from the concrete barrier and made contact with my right doors leaving small deep scratches on both doors. I was concerned the scratch would negatively affect the paint more, or worst the doors may start to show signs of rust, since winter was coming and I would be moving soon to another state that was known for harsh winters.
My regular (one man) auto body shop was backed up for a month, so after some research I decided to try Twins Collision. At first glance I was impress with the cleaniness of their shop. Everything in the shop looked like it was in order and neat. Clean, orderly, and neat is a rare sight for an auto body shop. After getting a fair estimate I went back the following week. The guys were honest and did have concern that I may not be satisfied since I had inadvertently revealed to them that I had some knowledge about the inner workings of cars. But I tried to remedy their fears by letting them know I have realistic expectations when a car is painted. I've had other vehicles I have owned in the past painted.
Four days later after dropping off my SUV, I was able to see my baby for first time after the work was done. The sanding and paint blending was spot on perfect and quite flawless. Needless to say again, the guys at Twin Collision did an awesome paint job on my SUV. An everyday person wouldn't be able to tell the door was painted unless they were given knowledge of the fact.
This place is a winner in my book and I would recommend them to anyone who needs auto body work done.

Jaymie L.

Source: YELP

22/09/2014

Twins is great!! Richie and Manny took care of me. I was in a car accident, and GEICO has them as one of their shops. I'm new to the area, so I didn't have a shop to take my car to. Twins hooked me up. My car looks better than before the accident. They did extra work on the car and went above and beyond what they needed to do for my car with the accident. They gladly took my car back to tweak something. When I got my car back, I noticed they buckled up a stuffed animal I had in the car. These guys are professional, fun, and down-to-earth. I will definitely go back to them if I need any body work done.

Carolyn A.

Source: YELP

19/12/2014

Geico sent me to twins for some paint work and minor body repair after some jerk pulling out of a parking spot raked it down the side. I couldn't be happier---the side where the damage was now looks like new---absolutely beautiful! And when I got my car back it was cleaner than its been since I took it home from the dealership. Throw in the owners' very good looks, and the experience was enough to give me a new 'thing' for twins.

Jaime-Faye M.

Source: YELP

24/07/2014

Two clowns!
They don't know what they are doing pure and simple!
Don't have any patience for they're customers and when I dropped my white Mercedes S550 off I came back to a poor paint job but a big price (what they charged me) if I wanted a poor job I would go to the junk yard by Shea stadium "THANK YOU TWINS"

Karen C.

Source: YELP

12/03/2013

The best.
Some asshole gypsy cab driver hit my brand new X5 while it was parked in Astoria and these guys had it looking like new and out the door in two days.
Professional, friendly, and go the extra mile for sure (they fixed a scratch that had nothing to do with the accident free of charge)
I am usually wary of auto body shops because of the old reputation of them all being shady with questionable business ethics, but this place was nothing like I've ever seen.
Trustworthy pros all around.
Also, I happen to have GEICO and they have a GEICO office right at their location.
Really convenient. Call these guys - they are the best in the business.

Jackson G.

Source: YELP

06/08/2014

Our vehicle was involved in a minor accident, which left the front bumper damaged. The insurance recommended this place. "Yelped" it right away and was impressed w/ the reviews. So dropped off the car and they did an evaluation and estimates. Picked up the car after 16 days. I was so shocked to see the repairs that they did. It's like having a new car all over again. They did an excellent job! They even painted some minor scratches at the door, which they did not have to. Thank you Twins! I will definitely recommend this place to my friends and colleagues.

mau c.

Source: YELP

06/06/2013

This is my second time here. I feel really bad about forgeting to write a good review for my first job here but just like that time, these guys did another stellar job on my car. Price was fair, attitude is superb and I was told my car would be ready maybe Friday, possibly Saturday and in the end, I had my car ready Thusrday afternoon.
Not only did they do the job perfectly, but they also fixed a few paint scratches on my car body out of courtesy. I can't thank them enough.

Jason A.

Source: YELP

20/08/2014

I am a perfectionist when it comes to my car. I have had body work done before by others but have never been totally impressed. However, I came across Twins by means of my manufacturer and can't say enough good things about them.
They're courteous, fairly priced, and above all else, excellent at what they do. Richie picked up on things that most body shop owners wouldn't have noticed. While my damage was minimal by most peoples standards, he treated it like it was a massive collision and fixed it to like-new standards, exceeding my expectations.
If you care for your car, there is no place else to look. They are recommended highly for a reason and for a discriminating car-guy like myself, take my word for it... they are the best I have come across.

Conor K.

Source: YELP

10/05/2014

These guys are the best! They painted our car twice due to vandals. They did it in less than four days, was so professional and very considerate since they knew we didn't have a car rental. Superb job!

Romainne L.

Source: YELP

14/10/2014

What an oasis of professionalism, quality, and customer service. Its difficult to find all three virtues here in NYC, and an auto body shop isn't where you would expect to find all three. But Twins Collision definitely exceeded my expectations of how I, and my car, and my wallet can be treated. While the first person who helped us was less than helpful since he couldn't find our appointment, after some convincing, he was more than willing to kickstart the repair. After that, everything and everyone was textbook. He was proactive in informing us throughout the process, the technicians restored everything to like new (including an interior/exterior detail), and the office manager made checking out a breeze. Even when I noticed a slight issue with the door handle, they immediately fixed it to my liking. And my favorite part? They finished earlier than their estimate, and they finished lower than their estimate. Can't beat that.

Kevin K.

Source: YELP

06/01/2014

I brought my car here after a front and rear end collision. Manny was quick, courteous and professional. The body work and paint job was excellent quality, top notch. This shop is a rare gem. My claims adjuster even told me there is only a handful of shops in the city he would let work on his car and these guys rank with the best.... Coming from someone who works in the business. I highly recommend them. Manny treats you like family.

Roy D.

Source: YELP

15/11/2013

I came to twins to get a huge hydrant two panel scratch/ dent on my mini door fixed bc of the good reviews and it's a State Farm affiliate. They were extremely nice and accommodating. I'm an ER dr and work crazy hours and they helped me out so much by staying late so I could drop my car off and letting me pick up my car up early morning before work. They drove me to subway as well. This extra care meant so much to me of a stressful situation. Given the extensive damage it took them a little over a week as I dropped it off on a Friday and they are closed weekends. All the paperwork for State Farm was taken care of by them and I just paid my deductible. The manager / owner was very genuine and seemed like a very stand up guy from LI. Thanks.

Maya L.

Source: YELP

01/08/2014

Twins lives up to its excellent reviews! I took my Honda Fit in, which needed serious cosmetic body work due to deep rusting scratches. My car was done in a week! They even cleaned the interior and put fresh paint on the bumper for no extra charge! When I checked out my completed car, I noticed some light scratches on the door that I don't think were there before taking it in, but they buffed them right out in less than 5 minutes! Everyone was kind and accomodating. My baby looks good as new!

Lillie O.

Source: YELP

15/08/2012

A++ job. It says a lot when local dealerships send out their new cars to a spot.
Brand new car was keyed and came back brand new from twins! They have won the job as my goto for all future bodywork needs!

Michael M.

Source: YELP

27/04/2013

I took my baby here after two idiots got into a bar fight where my car was parked in the Village and one slammed the other into my rear driver side door, shattering the glass. Needless to say I was beside myself because she's less than a year old. But these guys took incredible care of her. Phil walked me through the process and assured me she was in good hands. They even offered me a ride to work and paid for my cab back to the shop to pick the car up when it was ready a week later. The great thing about this place is that there's a GEICO facility on site that does claims so you can kill two birds with one stone. Not only did my car come out great but the customer service was top notch - a rarity for this industry. Genuinely nice people, genuinely good work. Thanks, guys!!!

Danielle M.

Source: YELP

21/08/2013

Manny and Richie are the best at what they do. i have known these guys since i was little. they always fix my car. they do an excellant job.

Giancarlo D.

Source: YELP

15/07/2011

I have nothing but positive things to say about Twins Collision. They participate in a auto repair express program through Geico, which I unfortunately had to use over the 4th of July weekend. They had to replace a multitude of things on the passenger side of my car, including one of the doors, the front bumper, and had to repaint practically the whole passenger side.
Not only did they do a beautiful job, they attempted (and succeeded) to get cement spots along the vehicle off that were there prior to the accident, with no extra charge AND saved me 100 dollars of my deductible by buffing out a scratch on the mirror instead of replacing the entire thing. They bought factory parts, and took the extra time to go over everything they had done to the car with me.
I really appreciate when the stereotypical situation of "oh she's a girl she won't understand what we're explaining" doesn't happen-and with Twins it didn't.
They fixed my car quickly, they did a beautiful job, they saved me money and treated me well. I can't recommend them enough.

Molly S.

Source: YELP

02/04/2013

Twins is great overall. The owners are the best thing next to the work they do. You can be sure that you will get your car back satisfied no matter what it takes. Also they have geico express on premises with enterprise rent a car which is very convenient if you're a geico customer. I would still go to them if I needed any body work done without insurance involved.

Steven S.

Source: YELP

04/09/2012

This an excellent shop. I highly recommend them for their workmanship, professionalism, courtesy and honest customer service. I don't think it can get better than this. I don't usually rate auto repair shops, but these guys are exceptional.

Richard S.

Source: YELP

25/12/2013

I had great expectations going in with my car after a fender bender on a new car and but overall the experience was just fine. Manny and company were all very friendly. Everything went smoothly with Geico which was right across the street! Its after the car was taken in when things were just ok and not great, maybe because it was right before Christmas. The expected completion date was pushed from Friday to Monday to Tuesday (Christmas eve) which is fine, I'd much rather them do a good job than a rushed job just wish they told us from the get go so I could coordinate easier with work, rental car company etc. The paint job and matching was pretty good, you wouldn't be able to tell anything happened. They touched up a few scratches that we asked them too which was decent. However, in the interior I found (so far) several scratches around the radio console and mirror control buttons, not the ones from a rough rag but like a key or something because the plastic is peeled up a bit. Maybe they had good intentions by trying to clean it?
Overall, they did a good job. Price: initial estimate was more than others (including dealer) but if its through insurance you're covered I guess. Staff: very friendly. Work: they put in new parts and did a good paint job. TAT: average but good considering it was right before christmas. I would probably try another place next time I needed body work done, I think other places could do a good paint job without adding scratches to my interior.

Jeffrey C.

Source: YELP

10/11/2013

Took my 2013 VW TDI here after someone dented the front door while it was parked on the street. Twins were extremely helpful, as I'd hoped after seeing all the positive reviews. They are the real deal when it comes to a focus on amazing service and professionalism. Before settling on Twins, I visited 4 different body shops for estimates, based on an ingrained suspicion about the collision repair industry and my total lack of experience. Nice to know that if I ever need any more body work done I'll be going directly to Twins, no hesitation.

John E.

Source: YELP

18/03/2013

they r up front with the work and pricing staff is cool and do great work this is my second car being done with them and so far no complains

Phatkatmeowmeow M.

Source: YELP

14/11/2013

My new 2013 Honda Civic which was 1 month old was parked and side-swiped in a Home Depot parking lot. Geico recommended this place and I couldn't have been happier!!! The people are friendly and the work to repair the damage was beyond my expectations. The car looks like nothing ever happened. I also mentioned there was a ding that was on my trunk, had nothing to do with the accident and they fixed it out of courtesy, again to perfection. I can't say enough about their workmankship and would recommend them highly and definitely go back if I need to.

John S.

Source: YELP

10/07/2012

OMG.....dude after reading the reviews i was initially kinda skeptical.....but let me just say.....I'm a believer.....Juan and Richie are so EFFICIENT, FRIENDLY, professional, honest, and considerate.....I had my 2011 Honda Odyssey fixed at Twins after I had a fender bender on the back door.....My car was back to her normal self in 2 days and as if nothing ever happened.....the quality of their work is absolutely impectable and not to mention extremely fairly PRICED!!!......Never thought I'd find a shop like this in NYC.....Thank you guys so much for being the exception to the rule!!!......anyone who needs body work this is the PLACE to GO!!!......

Jessica V.

Source: YELP

13/05/2013

This is a great place and professional for auto body shop. Everything is right there. If you have GEICO insurance. You drop you r car they give you the estimated and pick up a rental right @ the spot. They return the car spotless like new. Will recommend this place

Al L.

Source: YELP

10/04/2013

I wanted to really compliment this family owned business cause I couldn't wait to write a review as I drove home from work today I picked up my 2013 bmw x3 today as it was vandalized pretty bad twins took care of the hood and major scratches on the truck with such care and professionalism to meet my satisfaction I was quite impressed with the work they did my car was back to new just like I bought it I just wanna thank the owner of the shop for making me extremely happy and making sure my x3 was taken care as it was suppose to I was devasted on how such a person can vandalize a new truck but twins sure took my broken heart and made it whole a again also they updated me threw out the procedure with texted messages which was a plus so I never sat and just wondered how was my x3 I really recommend this shop to anybody with any auto body repairs .thanks guys

Erica W.

Source: YELP

27/03/2013

If you have to have your car repaired after an accident DO NOT go anywhere else. Seriously these guys are the best. Super professional, fast, efficient and just damn nice to deal with.

UncookeD X.

Source: YELP

10/01/2013

It's been almost a year since I first reviewed this body shop and I'm pleased to say they are still fantastic! If you are shopping for a body shop you will not find a more professional, courteous and competent body shop. I took my FJ cruiser back in after an unfortunate holiday fender bender. Richie and Manny remembered us and did a terrific job on our car again. Richie, Manny and Juan are just the best!

Jessy K.

Source: YELP

27/02/2013

love this place!!!!. friendly, professional, and they do above average work, the car looked as good as new. plus there is a geico adjuster at your service and enterprise is waiting with your rental. if only everything in life could be this easy.
i would never go to any other place.

Doris D.

Source: YELP

16/05/2012

Look no further, you've found your body shop. Yes, it's like going to the doctors office, but at least you know you won't get ripped off and your car will come looking like new the day you got it. Not only do they repair what you came in for but they do a little extra. I wish I had a mechanic like these guys. Amazing. You are definitely in good hands.

Daniel T.

Source: YELP

29/07/2013

This place is truly a gem. The damage on my car wasn't anything major (just a few scratches on the back bumper). They painted the entire bumper and made the car look brand new. Most importantly, however, the customer service is great! They offer to give you a ride to wherever you're going as you're dropping off your car (reasonably far, of course) and pick you up from e.g. subway station on the day you want to pick up the car. Since they were really busy when I was getting my car fixed, they gave me a call to ask me if it was okay if my car is ready one day after the tentative date that we agreed on, all while assuring me that if I need it urgently they will make sure it will be ready. The twin brothers who run the shop are extremely nice, knowledgeable and helpful. Overall, let me just say that I never thought that having someone scratch the back of your car can result in such a pleasant experience!

Aggie D.

Source: YELP

10/03/2012

I had my car repaired in January 2012 - someone hit my door in a public garage and i needed a new door skin plus paint of course. First time I ever used a body shop in 37 years of car ownership. I have Geico and wanted to use Geico Auto Express just to have some additional guarantee behind the repair. I found everyone there professional and the work is great. You hope you never need body repair, but if you do, I recommend them without reservation.

Dave M.

Source: YELP