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Auto repair shop - Advance Autobody - in Hagerstown

6 reviews

Location: 500 Frederick St, Hagerstown, MD 21740-6813

Office phone

+1 (301) 739-0018

4.3

6 total

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(5)

18/07/2016

Honda sent their wrecker to tow our recalled car. JD was fantastic! Very knowledgeable and professional.

Luci Tania

Source: GPLAC

30/10/2013

I blew a tire on 70 a few months ago and had no spare tire. Advance was on the scene extremely fast. The tow truck driver towed my truck to a local tire store so i could get a new tire. He even stayed until he knew i was good to go back on the road. A few friends and i recently purchased an old van to use for tailgating. Advance took all the rust out and put a beautiful paint job on it. We have received many compliments on the van and would recommend Advance for any of your towing and auto body needs. Great group of people!

Jason Carroll

Source: GPLAC

12/11/2013

A couple of weeks ago, I hit a deer with my car on route 70 and had some pretty decent damage to the front end. Through word of mouth, I heard about Advance Auto Body and decided to give them a try because I had heard such great things. When I took my car in, not only did they make me feel comfortable, but they assessed and completed the work in a timely manner. When I picked the car up after the work was completed, it looked like a brand new car. The staff was very friendly to me and thorough in their work. I would highly suggest Advance to anyone I know, and will definitely use them in the future if needed!

Heather Whipps

Source: GPLAC

30/07/2013

Someone ran a red light and hit my minivan and caused severe damage. I have AAA and this was an approved AAA repair shop and not knowing where else to take it I let AAA advise me. It took nearly a month to get my minivan back-I understand that the process was delayed since we were dealing with insurance companies but it was a long time to wait for my van. In addition, when we picked the van up we noticed a terrible clanking noise anytime we hit any type of bump/pot hole/ect. We stopped driving it (we picked it up on Friday) and I had it towed back to the shop on Monday because my husband looked under the van and noticed a bolt in the chassis was hanging more than HALF out! Driving it under this condition could have caused the bolt to completely remove and according to the tow truck driver that picked it up it would have cost thousands of dollars worth of damage, not to mention the potential bodily harm to any passengers in the van. When we had it towed in and I showed the pictures to the lady in the office (yes, we took pictures), she said "I can't believe they didn't notice this at the alignment shop". I'm sorry, but blaming another shop who did an alignment for not noticing your shops lack of car in repairing my van does NOT make me feel good about your shop. Needless to say I will never return to this shop, I will not recommend (and will in fact discourage my family and friends to utilize) this shop. The thought of what could have happened while I had my two small children in the van terrifies me. My suggestion is to avoid this shop if you have any other option available to you. They people were nice enough-what little I dealt with them, but they don't own up to their mistakes and this was a BIG one which makes me wonder how many small ones are left unrepaired in my van.

Audrey Smith

Source: GPLAC

14/02/2014

After having someone back into my car causing significant damage to the front end I called Advanced Auto Body and Towing. The tow truck was there in no time and the driver was very friendly and polite! The work on my car was completed in a timely manner and exceeded my expectations. The staff were very professional and did exceptional work on my car. It was like driving a new car! I definitely recommend this shop. I know if I have any car trouble in the future my car will be taken care of by the kind and competent staff at this shop!

Brigitte Luttrell

Source: GPLAC

24/11/2013

Quit to respond, very helpful and very professional. Would highly recommend and will call upon again. 5 Stars!!!!!!

Gary B.

Source: YELP

We work with these brands

Alfa Romeo
Buick
GMC
Honda
Infiniti
Jeep
Land Rover
Mercedes-Benz

We perform these services

Brake Services

  • Brake inspection and repair
  • Brake replacement (pads, rotors, etc.)
  • Brake fluid change

General Automotive Repair

  • Routine services and repairs
  • Preventative maintenance
  • Warranty work

Hybrid and Electric Vehicle Services

  • Battery health checks
  • Electric motor service
  • Hybrid-specific components repair

Oil Changes

  • Standard and synthetic oil changes
  • Oil filter replacement
  • Fluid level checks and top-ups

Suspension and Steering

  • Shocks and struts repair
  • Suspension check and repair
  • Power steering repair and maintenance

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment