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Auto repair shop - Southwest Firestone - in Minneapolis

19 reviews

Location: 5009 Xerxes Ave S, Minneapolis, MN 55410

Office phone

+1 (888) 445-0634

3.7

19 total

(4)

(1)

(0)

(3)

(9)

01/05/2012

Don't be fooled these guys get...

Don't be fooled these guys get no stars from me. They will try to fix things that aren't broken and charge and arm and a leg. I'm pretty sure this is how they are trained. Jerks!

thanksguys

Source: YPAGE

19/03/2015

Excellent shop great service I highly recommend taking your car to them!

Sherry Hauck

Source: FBOOK

19/03/2015

Poop was all over, poop on the people, poop on the doors, poop on the computers, poop on my car, poop on the ceiling. And it stunk like poop.

Luke Anderson

Source: FBOOK

17/03/2015

Dave Huggett

Source: FBOOK

29/06/2014

Lynette Rose Gurneau

Source: FBOOK

22/12/2013

Alan Janssen

Source: FBOOK

29/11/2013

Cynthia Parker Landis

Source: FBOOK

07/11/2013

Brian Sipprell

Source: FBOOK

02/11/2013

Brian Plant

Source: FBOOK

22/10/2013

William Hill

Source: FBOOK

01/10/2013

Joel Doty

Source: FBOOK

17/01/2013

Horrible customer service and overcharging. On my oil change they informed me that my fluids were low. I asked if they filled them and they replied no, it would have been extra.

Michelle L

Source: FSQR

18/05/2010

These guys are fantastic! Tim was beyond helpful when my car overheated due to another shop's mistake. Plus they are family owned. I will be bringing all my vehicles here from now on.

Kristin Inman-Koval

Source: FSQR

13/10/2010

Ripped Off

I recently stopped by the Southwest Firestone for an oil change. When offer Standard or Synthetic, I asked for Synthetic. Assuming that I would be given a simple synthetic blend, I was alarmed to hear that the bill was over $70. …

Gadfanad

Source: CSEAR

30/12/2010

Good family owned mechanic

Went in for a new set of tires on my mother-in-law's Civic, the guys at the shop were helpful, professional and gave me a fair price. I like to support local small businesses and felt good about using these guys!

tinteardrop

Source: CSEAR

10/11/2011

Great Service with a Small Town Feel

I've been taking my car this shop for almost 5 years now. Two sets of tires, new brakes, fluid flushes, batteries, oil changes... They do it all, they do it well, and they do it at a fair price.\r \r Ask for the oil change card. For $60,…

MN Husker

Source: CSEAR

10/06/2014

I think the guys here are great. We've been taking our cars here for years and they have consistently been courteous, helpful, honest and efficient. This Firestone is our #1 choice.

Charlotte A.

Source: YELP

20/05/2014

This Firestone was completely incompetent. I had to get my car towed in because it would not start, and the mechanic Barry told me it was because I left my car lights on and the battery was dead. First off that isn't possible because I have automatic headlights and the key turned over perfectly fine with my radio and everything working just fine. He told me to come in and pick up my car, it was just the battery and I would be good to go. When I went there my car STILL WOULDNT START and he told me he just ASSUMED it was the battery, he did not check to see if it was working properly before letting me know i could pick up my car. What kind of mechanic ASSUMES what the issue is then doesn't check to see if the problem is fixed before telling the owner to come get it?
I am truly AMAZED at the incapacity of this facility.

Caitlyn L.

Source: YELP

02/10/2014

We've been taking our cars here for a couple of years for oil changes, which has been fine. Since it was close to our house we started using them for repairs, also. Not once, but twice has my vehicle been returned in worse off condition than when I dropped it off. One was a simple changing of the cabin air filter. After they recommended replacing it, it came back with a very loud noise and vibration on high blower. I called the next day to tell them and Barry told me "sometimes leaves fall in there". It was just replaced!? It didn't have that problem before. They said it wasn't their fault and wouldn't do anything about it. I also had a headlight replaced after their recommendation during an oil change. Two days later the headlight didn't work! I didn't bring it in right away (I probably should have), but took it in about a month later. The plug was burned out due to them not connecting it properly. This was 2 days later! No. I had to pay the $100 charge for them to fix it. I will be looking for another mechanic shop!

Jabby B.

Source: YELP

We work with these brands

Acura
Alfa Romeo
Audi
Bentley
Chevrolet
Ford
GMC
Honda
Hyundai
Kia
Mercedes-Benz
Tesla
Volkswagen
Volvo

We perform these services

Brake Services

  • Brake inspection and repair
  • Brake replacement (pads, rotors, etc.)
  • Brake fluid change

General Automotive Repair

  • Routine services and repairs
  • Preventative maintenance
  • Warranty work

Oil Changes

  • Standard and synthetic oil changes
  • Oil filter replacement
  • Fluid level checks and top-ups

Roadside Assistance and Towing

  • Towing service
  • Emergency roadside assistance

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment