13/01/2016

Very thorough, professional and helpful

Mel F.

Source: YPAGE

05/01/2016

I take my Bmw to Randall's because I know that it is in good hands ! Very professional, love this place. They will continue to get my business.

Li D.

Source: YPAGE

24/12/2015

As alway expert professional service given to a very appreciative patron in a timely manner. I will always return for great service.

Lainey L.

Source: YPAGE

17/12/2015

Great workmanship! So knowledgeable about my vehicle which makes me comfortable and worry free. Should have used services a long time ago!

Mick J.

Source: YPAGE

11/12/2015

My first visit with my newly purchased 2006 mercedes slk 350. Randall thoroughly checked everything and recommended which items needed immediate attention (air filter) and which could wait (cam adjuster mags). He also went over and explained the very detailed computer print out. I will definitely use them again.

Deneen P.

Source: YPAGE

21/06/2016

Randy and his team addressed and resolved a suspension issue that the dealer previously mis-diagnosed. Extremely pleased that I took the time to get a second opinion - and that it was done right the first time and it was less expensive. If you own a BMW, Mercedes-Benz, or an Audi - please consider Randall's before any work needs to be done at the dealer.

Graham Paul Wooden

Source: FBOOK

10/02/2016

I enjoy driving European luxury cars. But, who can afford new? I don't have to worry about repairs because Randall's can handle anything. These people know what they are doing, do it well, and deliver great value. I would give them 10 stars if I could.

Reed Guice

Source: FBOOK

19/01/2016

Great experience. I was very impressed and my car drives like a dream. Very professional and extremely courteous. I will be back for all my future repairs and oil changes. They even washed and vacuumed my car. Thumbs up.

Carole Marie

Source: FBOOK

28/08/2015

This shop deserves a negative star, Randall is extremely arrogant and rude. He charged me for the parts that DID NOT fix my car. After charging for a diagnosis, the wrong diagnosis might I add, he installed the new parts only to find out they were "defective". He told me to come pick up my car because "he was fed up with it" and stated that "if I spent this much time on every car I wouldn't have a business". He called a week later and claimed that new replacement parts came ... See More

Robert Barr

Source: FBOOK

26/01/2016

Thank you to the technicians at Randalls Autohaus for taking care of my car. Your advice about preventive maintenance for my BMW is greatly appreciated.

Lex Vernie

Source: FBOOK

06/10/2015

Very helpful in helping me to pinpoint some issues I was having with my Mini Cooper. Great service...great people...great coffee!!!

David Dunkin

Source: FBOOK

07/10/2015

It's great the only place around here that has what I need for my Mini Cooper

Jessica Zimmerman

Source: FBOOK

30/05/2015

Rude, overcharged, I drive past them to long beach now

Nate Boles

Source: FBOOK

06/10/2015

Kenny McCool

Source: FBOOK

06/10/2015

Anthony Barker

Source: FBOOK

18/11/2013

Victor J Smith Jr

Source: FBOOK

21/01/2014

Work was done well and finished at the time promised.

CURTA

Source: DFORC

27/01/2014

Very pleased with the work performed on my son's 540i.

Anonymous

Source: DFORC

06/02/2014

Everyone was very nice. They took the car right in and got busy. Nice waiting area. Love my waiting room companion. I could have used a sticker reminder of when me next oil change would be due. Other than that I am very happy with the…

TERIE

Source: DFORC

11/02/2014

Did a great buyers survey for me and a super service. Thanks

GEORGE F.S

Source: DFORC

14/02/2014

Excellent service in every way. Randy is so knowledgeable. His staff and office employees treated me like a family member. This was my first regular service on my car, and I will definitely trust Randy and his staff with my new car.

GEORGIAF

Source: DFORC

18/02/2014

the only problem I need to know did somebody food with my controls for my air condition heat I was there a sensor that could have been off and not reset because there's a problem the car is starting and running goodbut I'd appreciate it if…

SANDRA M.S

Source: DFORC

23/02/2014

I took the bmw to have one simple part to be replaced that had dry rotted they told me would be $100.00. Well the next consecutive 3 days I ended up spending 1387.42 for problems I had never had before. When I confronted them about this…

JasmonP

Source: DFORC

03/03/2014

Excellent service and I am happy with the results with my car.

SYDNEYS

Source: DFORC

06/03/2014

I finally found a quality Import mechanic who fixes it right the first time! Price was reasonable too.

TONYW

Source: DFORC

06/03/2014

I received friendly professional service in a very efficient manner.

PETEW

Source: DFORC

10/03/2014

Good work and I would recommend.

HARVEYD

Source: DFORC

13/03/2014

Randall's allows me to drive the luxury European vehicles I like without having to buy them new. Having a mechanic you can depend on allows you to buy an older used model without the fear of "where can I take it to get fixed?".

REEDG

Source: DFORC

16/03/2014

When I walk in a business especially auto mechanic shop and see cleanliness and organization I know there is pride in the work place. Rare to find these days unfortunately. Appreciated friendly service from lady at counter and always nice…

LAURENT

Source: DFORC

17/03/2014

I love the way you detailed the exterior of my car after servicing it. Your employees are all very helpful and friendly. I even got a ride back home when I dropped it off for this scheduled service!!!

GEORGIAF

Source: DFORC

29/03/2014

I was very impressed with the professional of Randall's Autohaus. they were very informative and seemed very knowledgeable. They were very military friendly. there prices seemed to be a little pricy but that is to be expected when dealing…

Anonymous

Source: DFORC

11/04/2014

As always, we received prompt, professional service. It's always a pleasure to work with the staff.

GINAC

Source: DFORC

15/04/2014

Still have oil leak that I didn't have before I brought it in to you.

Anonymous

Source: DFORC

16/04/2014

No appointment needed, but they are usually busy. I called prior to dropping my to have my oil serviced. They inspect under my car and check the brakes, exhaust and underside while the tires are off the car and being rotated. All of the…

MARKL

Source: DFORC

18/04/2014

I'm very thankful that I found Randall's Autohaus to repair my BMW. They are very professional and made sure everything was repaired to my liking. They even upgraded my computer system which was a nice extra touch. I used one of their…

LEEF

Source: DFORC

04/05/2014

They get us in on time and guarantee their work. Would recommend.

HARVEYD

Source: DFORC

07/05/2014

Randals was very friendly and helpful. Everyone in the shop was professional and seemed to enjoy what they do. I had a turn signal put in and they took such a light task very serious.

Anonymous

Source: DFORC

16/05/2014

Dropped car off on a Monday, picked up on a Thursday. Replaced 3 injectors, performed all scheduled maintenance (even replaced spark plugs with ones I provided) and correct a sensor error, along with updating to latest BMW code base.…

GUYG

Source: DFORC

24/05/2014

Didn't replace apart on my car I had to to it myself

LADARIUSJ

Source: DFORC

11/06/2014

You guys are great. I appreciate your support on keeping my BMW in good shape.

MAUREENP

Source: DFORC

25/06/2014

Great service. They know their cars. All the latest computer equipment and databases

Anonymous

Source: DFORC

24/07/2012

This place is a SCAM. Do not go here!! My Dad took my car in to get fixed as a wedding present and they charged him $4200 to make all the repairs, some of which did not need to be done. They replaced my windshield which was perfectly…

Elizabeth Gunn

Source: DFORC

17/07/2014

very professional and knowledgeable staff, I would say the best repair shop on the coast

JAMESW

Source: DFORC

10/07/2014

Excellent and affordable work on my Saab.

AARONB

Source: DFORC

14/07/2014

My car was broken. They gave me a loner at no charge and had my car fixed in one day at a reasonable rate. They are very dependable, knowledgeable, and reasonable. Been dealing with them for 11 years and 3 BMWs. Love everyone there!

DEBRAL

Source: DFORC

02/08/2014

Great customer service provided by all of the staff, clean waiting area, mechanics appear well trained and experienced.

RASHEEDAH

Source: DFORC

25/08/2014

Good service as usual.

MAUREENP

Source: DFORC

09/09/2014

As always, I am very happy with the work Randall's Auto Haus did on my BMW X3. They have excellent attention to detail, and strive to make everything as right as possible on my vehicle. They even do a spotless cleaning of the vehicle…

ROBERTB

Source: DFORC

23/05/2012

GREAT SERVICE...leaves you feeling safe & secure with your BMW purchase after 20+ years of VOLVOS! Sincere thanks to all!!! Hope you all have a safe & :o} holiday weekend...Cheers, De & Rick

DEES

Source: DFORC

06/06/2012

The service was provided with the professionalism we have come to expect and enjoy. We will continue to bring our cars to Randall's autohaus. Thank you.

richardR

Source: DFORC

14/06/2012

I work and travel to the coast from Hattiesburg and come to Randall's for my service. No "quick lube" oil place takes the time and attention to lift the car and fully inspect the undercarriage, fuel lines, brakes and such. A few months…

MARKL

Source: DFORC

04/07/2012

I am always confident that my vehicle will be kept in top shape at Randall's

RICHARD ST

Source: DFORC

11/07/2012

I'm Telling You....Randall's Is A First Class Operation.....If You Have Not Taken Your cars There Do So!!!! Randall Really Cares About You And Your Car!!! Tripp Howie E Fire And Security

TRIPP// jamesH

Source: DFORC

20/07/2012

Randall was very helpful. I had some serious issues that he dealt with. Saved me a trip to the dealership which is over an hour away.

LEEF

Source: DFORC

24/07/2012

This place is a SCAM. Do not go here!! My Dad took my car in to get fixed as a wedding present and they charged him $4200 to make all the repairs, some of which did not need to be done. They replaced my windshield which was perfectly…

Elizabeth Gunn

Source: DFORC

24/07/2012

This place is a SCAM. Do not go here!! My Dad took my car in to get fixed as a wedding present and they charged him $4200 to make all the repairs, some of which did not need to be done. They replaced my windshield which was perfectly…

Elizabeth Gunn

Source: DFORC

04/08/2012

My vehicle broks down two and a half hours after I left Randall's Autohaus. The car will crank, but it will not stay running and the engine goes into safe mode. This happened less than three hours after leaving your shop. Before the break…

ALJ

Source: DFORC

25/08/2012

This was a great experience for me. Car was taken in, accurately diagnosed and repaired beyond my expectations. They even called my "extended warranty" company and made all of the arrangements to get my car fixed. When I came to pick up…

EDGARA

Source: DFORC

26/08/2012

I've had problems with my car that the dealer could not or would not properly diagnose. Within a couple of hours I received a phone call letting me know what EXACTLY was wrong with my car and the cost. After the new parts were installed, I…

AYATEYS

Source: DFORC

04/09/2012

I had my michelin PS2 ZPs' delivered from tire rack.com. They'd on to them for a week till I could get my car in. They did everything I asked and also put chrome valve stem covers and caps on. My only draw back is I wish they would have…

THOMASB

Source: DFORC

27/09/2012

Randall's did an excellent job assisting me when my car suddenly broke in Louisiana. Their friendly and knowledgable staff hellped to get my car towed back to Gulfport and quickly let me know what was wrong with it. I would recommend…

ALICIAC

Source: DFORC

05/10/2012

Much better than throwing away money at the BMW dealership.

Anonymous

Source: DFORC

09/10/2012

I am a professional. Maybe it is because I am a woman they thought they could rip me off. However, when I tell them I no longer wish to be serviced by them, they add on a few extra HUNDRED dollars to my bill. When I try to question the…

Anonymous

Source: DFORC

22/10/2012

Randall's continue to show in depth knowledge when it comes to vehicle maintenance, I will not take my car to any other place.

CHRISTOPHERM

Source: DFORC

25/10/2012

I went in as a first time new customer and was trearted like a long time friend. Service and knowledge and information provided to me by technician was excellent and an overall great experience. I will deffinitley refer my friends and I…

JOHNF

Source: DFORC

31/10/2012

I've always had good experiences at Randall's. Everyone is very knowledgeable, professional, they use quality parts and stand by their work. I haven't found a better shop to work on my car in the four years I've owned it.

ALID

Source: DFORC

12/11/2012

we broke down in our vintage Jaguar at the recent "Cruising the Coast" event. Randall's was extremely helpful over the phone. "Triple A" towed us in and we were back on the road the next afternoon. They even pointed out a couple of…

ArnoldC

Source: DFORC

15/11/2012

Randall's Autohaus Has Always kept My And My Businesses Vehicles In Tip Top Shape. Randall's Is Simply The Best. I Recommend Them highly! Tripp Howie E Fire Inc.

TRIPP// jamesH

Source: DFORC

30/11/2012

Everything was excellent. I would come back again.

SYDNEYS

Source: DFORC

17/12/2012

I was very impressed with my first visit. Hate to say this, but can't wait to go back. Staff was very friendly and efficient. Prices quoted for future needed work was fair and reasonable. I definitely intend to go back.

GAYLER

Source: DFORC

18/12/2012

Always satisfied with the business I do at Randall's. Randy, Mike and Victor are all cool, cool dudes!

CHRISTOPHERC

Source: DFORC

21/12/2012

Randall's Autohaus is great. They are curtoius, extremely professional and knowledgeable. Anyone living in the area needing auto repair work should come here.

JAMESF

Source: DFORC

28/12/2012

Everything was handled expertly and well.

SYDNEYS

Source: DFORC

30/12/2012

Great service from qualified people.

RICHARD ST

Source: DFORC

31/12/2012

good service

BENN

Source: DFORC

15/01/2013

Very friendly staff with the added bonus of Great Service!!! Thanks again for the coffee!

DAVIDD

Source: DFORC

25/01/2013

The service was great, the price was moderate and the knowledge was appropriate. I might not be coming back though because everybody that works there is always so grumpy. I swear I've never seen anyone smile there. I understand you…

Anonymous

Source: DFORC

28/01/2013

After a hellish experience at a "dealership", Randall's was a breath of fresh air.

Anonymous

Source: DFORC

12/02/2013

If you can please replace the couch in the waiting room.

Anonymous

Source: DFORC

15/02/2013

I was told by another mechanic than my car needed over 1,300 in repairs. I came to the autohaus for a second opinion. They inspects my car to find there was absolutely nothing wrong with my car! Friendly staff and quick service.

TRAVISV

Source: DFORC

18/02/2013

I got my car towed to them to diagnose a starting issue. I initially told them that I thought it was a CPS sensor. They had my car for a month and a half. They kept giving me the run around every time I would call them. Finally I said,…

Anonymous

Source: DFORC

20/02/2013

Excellent, I thought that the repairs to my vehicle would take longer and be more expensive. I would recommend them to any one.

ROBERTA

Source: DFORC

03/03/2013

EXCELLENT CUSTOMER SERVICE, VERY FRIENDLY STAFF, OVERALL GREAT EXPERIENCE

SHANTAA

Source: DFORC

03/03/2013

Excellent overall experience definitely be back.

SHANTAA

Source: DFORC

15/03/2013

Brought my car in for the advertised $89.95 oil change to save myself a trip to Mobile and stupidly ended up spending nearly $1,400 with this joint, including parts that were unnecessary. AND I ended up in Mobile anyway, when these jokers…

I will pray For you

Source: DFORC

21/03/2013

Randall's Autohaus did an excellent job on my BMW X3. I had evidently had an issue with the drive shaft for several years, and it recently started getting worse. We had complained to the BMW dealership about a noise in the rear. Each…

ROBERTB

Source: DFORC

23/03/2013

Very accommodating as always. Being next door to Subway makes the wait time more pleasant than sitting in the lobby. Thanks for the good service. Darryl

DARRYLB

Source: DFORC

08/04/2013

Appreciated the work being quick and efficient. Would have liked if you could have given that wash.

GREGARYD

Source: DFORC

14/04/2013

Randy Everything was great. The car is far better instability now and all is well. Thanks for your help. Syd Smith

SYDNEYS

Source: DFORC

01/11/2013

Service is always above and beyond, the staff are always friendly,and know me in such short time that I have been a customer, they immediately acknowledge my needs an promptly address my mechanical issues,from the admin,to the Super Techs.…

STEVEG

Source: DFORC

20/11/2013

Very friendly and very good job performance.

GARYB

Source: DFORC

23/11/2013

I was glad to find a repair shop this close to home,that worked on jaguars and that where certified. I was verry pleased with there work. THANKS Ronald Necaise

RONALDN

Source: DFORC

05/12/2013

The only BMW service center in the area - apparently means you can jack up your prices after the car is in for service because there is nowhere else to go!

Anonymous

Source: DFORC

07/12/2013

Great service and very friendly people! They were very knowledgeable and explained patiently what was wrong with my vehicle!

PAULL

Source: DFORC

12/12/2013

These professionals make it possible to own a fine European car. My habit is to buy a certified preowned vehicle, and then depend on Randall's if service is needed. Unconditionally reccommend.

REEDG

Source: DFORC

26/12/2013

As the owner of a BMW M5 there are no shops in the area “other than Randall's” I would trust to work on my car. Until I found Randall's if in need of a repair I would park my car in my garage and just not drive it until I had the time to…

TIMW

Source: DFORC

28/12/2013

Always feel welcome and appreciate the prompt service.

DARRYLB

Source: DFORC

08/01/2014

Work was perfectly fine. I just think its exorbitant to pay 300 bucks to exchange fluids in the car and kick the tires. I'll be looking for alternatives.

Anonymous

Source: DFORC

09/01/2014

The customer service is always good when I have had to use the service . But as any garage service the labor is always over inflated and makes me wonder why must a business make there bottom line off one person. But other then that my…

BARRYN

Source: DFORC

30/08/2014

Staff was efficient. Repairs done quickly.

ALLYTRAP

Source: DFORC

13/09/2014

Very professional.

GERALDJ

Source: DFORC

19/09/2014

Really nice people .....

RONJ

Source: DFORC

20/09/2014

As an owner of a BMW 528i with over 200.000 miles on the odometer, preventive maintenance has become increasingly important to ensure reliability. The management and technicians at Randall's Autohaus have the knowledge, expertise and…

Anonymous

Source: DFORC

22/09/2014

Great customer service and advice for maintenance on my BMW X3, I will definitely be going back.

Anonymous

Source: DFORC

30/09/2014

Good work.

ROBERTA

Source: DFORC

10/10/2014

Excellent service in a timely manner

GINAC

Source: DFORC

10/10/2014

I own a 2004 Mini Cooper with a five-speed manual transmission. Driving home from work on a Monday afternoon, I was suddenly unable to put the car into gear, and the clutch pedal had zero return on it. I was able to limp the car into the…

Anonymous

Source: DFORC

11/10/2014

Good service everyone is friendly

SANDRA M.S

Source: DFORC

19/10/2014

EXTREMELY nice and very helpful. Car was in and out quickly and smoothly. Also pointed out things I needed to get fixed. Great customer service.

JASONM

Source: DFORC

20/10/2014

Car's problem handled in a methodical way. No effort to sell unnecessarily.

EDE

Source: DFORC

24/10/2014

I would have appreciated someone wiping or blowing the dirt and foam from the dashboard. When I came to pick up my phone from my car that was parked in the back, I noticed that a part of the engine cover was in the passenger seat and on…

BOBBYE

Source: DFORC

01/11/2014

Great friendly service!

PETEW

Source: DFORC

06/11/2014

Great service and advice. They have the Hunter 4 wheel alignment equipment and diagnosed and fixed my problem, price about $135 which I think is a good price. Owner or manager discussed results; also the mechanic came out and further…

DAVIDS

Source: DFORC

06/11/2014

Outstanding service. Well worth the price

FRANKW

Source: DFORC

09/11/2014

As always, Randall's provided phenomenal service and value. I will continue to trust them when I need my car repaired.

GINAC

Source: DFORC

12/11/2014

Preparing to leave the car for a very costly repair, it was suggested to try driving the car in hopes of freeing up whatever components were not performing properly, such as possibly the timing chain tensioner. Halfway back home, the…

EDE

Source: DFORC

04/12/2014

Excellent and fast service. There's nothing they can't handle.

GERALDJ

Source: DFORC

15/12/2014

Always good work.

ROBERTA

Source: DFORC

19/12/2014

Spoke to Victor and Randall about the repairs to my BMW and both were very helpful and informative. I will be back for service!

Anonymous

Source: DFORC

25/12/2014

Excellent work done by an honest staff. Very satisfied with my experience.

Anonymous

Source: DFORC

12/01/2014

Terrible, Horrible, I took the car back when it would not start right after having had it worked on. They said the comfort computer was out. I authorized the 800.00 repair of this, then when I inquired when it would be ready near the 2…

RHONDAG

Source: DFORC

12/01/2014

1st visit was great BUT THERE AFTER THEY STICK IT TO YOU. Damage your car, do UNAUTHORIZED REPAIRS, HIDDEN CHARGES. I see where he claims to get all additional necessary and needed for safety (they like those words) approved prior to…

RHONDAG

Source: DFORC

05/01/2015

I was very pleased with the prompt service I recently received when having my c300 serviced. Thanks, Darryl Breckenridge

DARRYLB

Source: DFORC

10/01/2015

Personal efficient. . So clean you could almost eat off the floor.

Anonymous

Source: DFORC

24/01/2015

I did not have an appointment when one of my headlights went out, but I had excellent service. The headlight was immediately replaced and everyone was very pleasant as usual.

GEORGIAF

Source: DFORC

29/01/2015

Fast, friendly, professional, technicians. Total bill was more than fair. We are "snowbirds", there are many out there that would take advantage of the situation. This business is not one of them, they go out of their way to be fair. Would…

HAROLDP

Source: DFORC

04/02/2015

Randall always takes good care of me. Goes that extra mile. Does the little things that makes them all special.

JOHNM

Source: DFORC

04/02/2015

Quality work as usual.

ROBERTA

Source: DFORC

07/02/2015

I went all around town trying to get an oil change for my Mini. At first every place said they didn't carry my oil filter. So I ordered one online. Then I was told they couldn't access the oil filter due to where it was located (they'd…

ASHLEYC

Source: DFORC

08/02/2015

Absolutely wonderful service! I will return for sure! Thank you

SONYAW

Source: DFORC

18/02/2015

The work on my 1980 MGB was done in a very professional manner. The repairs that I request and some that I was not award of was performed after some consultation. The service is always done with customer safety and life of your vehicle in…

CHARLESB

Source: DFORC

05/03/2015

The service was great from the actual mechanics and even owner. But the secretary, not so much! She has great telephone etiquette but her work ethics are very lacking. I requested a receipt for my service and I received someone else's…

Anonymous

Source: DFORC

05/03/2015

My 112K mile BMW now runs like it did when it was new. Thanks

ROBERTB

Source: DFORC

08/03/2015

The very best service on vintage BMWs on the coast!

FRANKW

Source: DFORC

08/03/2015

Service and personnel great. We considered all the charges were fair, would not hesitate to recommend to anyone needing work on European vehicles

HAROLDP

Source: DFORC

08/03/2015

Continued great service on my classic BMW. You guys are the very best, honest, dependable and reliable.

FRANKW

Source: DFORC

20/03/2015

I called ahead of time to see if they would do a diagnostic on a Classic BMW I purchased; they said sure drop it off; so I arrange a ride to drop it off early afternoon, give them all my info and don't hear anything until the next morning…

HEATHERH

Source: DFORC

03/01/2012

I'm SO glad I found this site! I TOTALLY agree with the other people who wrote horrible reviews for this "business"!! I recently brought my BMW SUV to them. They wanted to replace all kinds of parts that had nothing to do with what was…

Anonymous

Source: DFORC

20/04/2012

Very good service. Pricey but good.

LAKYSHAT

Source: DFORC

21/04/2012

Little more to say Randy. From speed at which you completed the work to the detailing of the vehicle upon completion, exemplary service. Thank you Tim Menius, CPA

TIMM

Source: DFORC

22/04/2012

Randalls Autohaus is so good it's like having a BMW dealership right here in Biloxi. Why drive 50 miles to get my BMW serviced with such exceptional service right here. Yay! Thank you Randy and staff! I think I'll keep my old BMW a…

REEDG

Source: DFORC

22/04/2012

All the staff was courteous and knowlegeable about my 530i BMW 2007. The service performed seems to be beneficial, i.e. the transmission seems to shift more precisly and smoothly now. The car has been driven 250 miles since the service. …

CURTA

Source: DFORC

04/05/2012

Excellence in service and personal attention. I always feel welcome and necessary. My automotive needs are satisfied in a timely manner.

MIKEM

Source: DFORC

05/05/2012

I was pleased at the timeliness and diagnosis .

STACEYS

Source: DFORC

09/05/2012

Randall's was able to take my Mercedes Benz in for scheduled service on a day's notice and provided excellent service for a fraction of the dealership service department cost.

Anonymous

Source: DFORC

06/04/2014

Nice Work…

Best And Nice Service

Henry N.

Source: JUDYS

17/08/2016

Randall's Autohaus carries Amsoil synthetic oils, fluids, and Amsoil coolants specifically for European cars. They do Amsoil oil changes, transmission, differential and coolant services. Randall Field is great for customer service!

David M. Gratta

Source: GPLAC

04/05/2016

Just had my SL65 AMG tuned at Randall's after having some issues. Put the car through its paces and it is running like new. Had the opportunity to open it up on a restricted track and clocked 1 mile in 29.6 seconds @ 170 mph and was still pulling extremely strong when I shut it down. Had a big "Kool Aid" smile on my face. When it comes to knowing what it takes to get the most out of these exotic cars Randy is 2nd to none!

Larry Mitrenga

Source: GPLAC

03/05/2016

I love European cars. Since 1985, I driven Jags, BMWs and Mercedes Benzs, all powered by Randall's! The reason I say that is, because I buy used, I must have someone like Randall's to keep these cars going smoothly. Yes, the upkeep on European Luxury/Sport cars can be expensive. But not as expensive as buying new. If you can't afford to maintain it, don't buy it! Randall's is fairly priced and very professional. I recommend them highly.

Reed Guice

Source: GPLAC

05/05/2016

My first visit with my newly purchased 2006 mercedes slk 350. Randall thoroughly checked everything and recommended which items needed immediate attention (air filter) and which could wait (cam adjuster mags). He also went over and explained the very detailed computer print out. I will definitely use them again.

Robert Page

Source: GPLAC

05/04/2016

I brought a 2003, BMW Z4 to Randall's Auto Haus that I planned to purchase. Randy thoroughly checked-out the car, explained the items that should be repaired/replaced, and the cost involved. This valuable information is just what I needed to negotiate a fair price for the car, and make the purchase without second thoughts or concerns. The day after I bought the car, I took it back to Randy for the repairs. Randy did a fine job with my car, and I wouldn't hesitate to recommend him.

Jack Bradshaw

Source: GPLAC

13/10/2012

This is great shop to get your European car needs met. Ive been here a few times as well as other family members. I've always left pleased with the work they've done on my BMW.
As with any luxury car you have, repairs are costly. You can save a few dollars here, but don't expect huge huge savings.
If you need car repairs on the brands they work on, give this place a try.

Eric L.

Source: YELP

26/02/2016

The owner is just impossible to like. Very rude and the prices are way to high. I drive right passed them to the Bosch mechanic in long beach anytime I need work done now

Nathan B.

Source: YELP

12/02/2016

This business is nothing but a scam house to take advantage of people who typically have money and/or know they can gouge the customer easier because of owning a highline vehicle. I paid 320.00 for these guys to tell me I needed every possible tiny item replaced in my engine ranging from fuel pumps to oil filters. I didn't need you to tell me you will change my oil for 110.00 I can do that myself for 18.00 with the same exact oil. It's unbelievable what they are trying to do and could not unrecommend a business anymore than this establishment. I paid 4,000 for an old bmw and other than a lag when I accelerated from idle it ran fine. So the estimate to fix this problem? $6,200!!! Take a look at the picture and see for yourself. Air filters for 25.00! Engine coolant charged twice for 25.00 when I didn't need anything for radiator issues! It's unreal and I only hope I help someone in the future by not getting ripped off here. They do not deserve to be in business.

Todd G.

Source: YELP

10/10/2015

I have never met a group of less professional people in the service industry. Was over charged and underserved. Amazed that I still see cars in the lot.

James B.

Source: YELP

02/07/2015

I really hate myself for not taking others reviews in consideration, and got pissed off because I got ripped off, and can't do nothing about it. Rudest people alive! Save yourself a heartache, go somewhere else. These people don't want your business. They want your money and push you out of the doors. Their knowledge is questionable. I went to pickup my car that wasn't fixed. I ask to check the car out before I pay. He gave me a "What for? Your car is running fine". That was not the case, went to start up the car, nothing was fixed. All they did was clearing all codes and called it fixed. The mechanic that was checking out the car with me couldn't not explain what was going on. He pulled BS out of his ass. Please go where else!

Timothy N.

Source: YELP

01/04/2014

Ripped off by them.
Worst part is that they look like nice people. Completely took advantage of me. After servicing my car there, my clutch blew off. They repaired it and advised me to get rid of the car. They do not stand behind their repairs.
My advice to you:
1. Don't buy a European car. You will pay through your nose
2. Don't repair it at Randall's. You will get financially raped.

Elena B.

Source: YELP

01/07/2015

I couldn't even get my foot through the door. My advice to your company, get a knowledgable person to answer your phones. A RUDE lady answered the phone and apparently didn't know anything. She kept saying "I don't know, we don't know you and don't know your car" in the RUDEST way. LOL. It's not that she couldn't answer my question, it's her ugly tone and the way she went about doing so. If I could've remembered her name, I'd gladly paste it on this review so she can see it. Seriously? Be rude to a potential customer on the phone when I politely asked a simple question? Totally brilliant of you. Thanks but no thanks. Don't think I want that kind of company working on my vehicle. I'll take my business some place else!

You Dont Know Me ..

Source: YELP

26/05/2013

So why do my bad reviews keep getting deleted as 'hearsay'? I was a customer and had a very poor couple of experiences there. Yelp, stop deleting them!
I think it is just another piece of evidence that this place is SHADY, that my negative, and truthful reviews, keep getting flagged and deleted.
So again, I'll post a short version of what happened:
Owner was rude, very condescending. They actually damaged something in my car, denied it, then finally realized it, and wanted me to pay to have them fixed. If you want to see a more detailed version, look on demand force.
This place makes me sick every time I drive by it.

Steve R.

Source: YELP

15/09/2012

Overall, good local service, esp. since the nearest BWM dealership is 60 miles away.,

Southern C.

Source: YELP