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Auto repair shop - H & I Expert Car Care - in Sterling Heights

66 reviews

Location: 40390 Mound Rd, Sterling Heights, MI 48310

Office phone

+1 (586) 978-8800

4.7

66 total

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(3)

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(56)

01/02/2013

Super Service

My fresh out of college daughter had her old car break down. She was able to get it towed by AAA to H&I. They stored the car inside and fixed it the very next day. Price was less than the guesstimate. Chris and staff are super friendly and go out of their way to provide fast and efficient service at a very reasonable price. Very friendly and with this positive experience I can highly recommend.

vincec

Source: YPAGE

14/06/2016

I was about to start running my errands today and while waiting at a traffic light smoke started billowing out from under my hood. They took my car in right away and called me a couple hours later letting me know it was fixed for about 1/6th of the cost I expected. Very friendly, very fair, very efficient service. I have never been happier having my car repaired.

Gretchen Mena

Source: FBOOK

17/02/2015

Vanesa Mladenovic

Source: FBOOK

16/02/2015

Jana Tasich-Downey

Source: FBOOK

08/10/2013

Sam Witwickye

Source: FBOOK

29/12/2014

Repair done fast. Good customer service. They made me feel like family.

MattK

Source: DFORC

02/02/2015

My sons CR-V neexex a tune-up and the engine light was on. They diagnosed the problem immediately and fixed it for a fraction of the cost of the Honda dealer. Very happy, the car purrs like a kitten now.

STEVEY

Source: DFORC

17/02/2015

H&I were wonderful. I called at 1pm on a Saturday to see if I could get in to have my breakouts installed and to get my caliper replaced. They told me they could fit me in and have my car done by 4. I received a call later that they were…

KristenS

Source: DFORC

27/02/2015

Honest fast and reasonably priced

GasperM

Source: DFORC

02/03/2015

Outstanding, knowledgeable people who do high quality work at a fair price. We have taken both our vehicles there for years, one is 10 and the other 12 years old. They are great because they have seen it all and know exactly what needs to…

David & JenniferF

Source: DFORC

03/03/2015

Nice and honest mechanics. Great job on my car repairs. As a single female, I feel safe taking my car to H&I. Good job.

AnitaB

Source: DFORC

08/03/2015

Always get excellent service, quality products and fair pricing.

BillD

Source: DFORC

09/03/2015

You are the best!

SNEZANAM

Source: DFORC

29/03/2015

Great service and great prices. Very nice people to do business with!

ManualC

Source: DFORC

22/07/2013

HONEST & GREAT SERVICE

Tom & AngelaS

Source: DFORC

13/08/2013

H & I is always attentive and accommodating with my car needs. All their staff are friendly and professional. Highly recommended.

CitadelC

Source: DFORC

19/11/2013

I have been going to H&I for three cars now. They have always provided fair pricing, fast service, and do not try to push for any unnecessary repairs. They are extremely friendly and I would highly recommend them to friends and family.

ChrisB

Source: DFORC

20/11/2013

H & I Expert Car Care have been very honest and fair with me, whenever I bring in my car for service. They do great work! Thanks, I will keep coming back to your shop, whenever my car needs service.

Anonymous

Source: DFORC

08/12/2013

As usual, they did all the necessary repairs, ONLY the necessary repairs, for a reasonable price, and in the time frame they said they would do it. They even spent a few minutes looking at another problem, and showing me what would need…

Matt/BarneyY

Source: DFORC

13/12/2013

GOD SERVICE.

Tom & AngelaS

Source: DFORC

14/12/2013

Thanks again for a job well done. My car runs just "like a top", thanks to the major tune-up you performed on my engine. I expect to get much better mileage now. The engine has almost 320,000 miles on it, but my mileage still hovers…

Ron & CarolW

Source: DFORC

17/03/2014

I always get quality service, fast and and friendly. Chris and Eli are great Car technicians. Willing to go that extra mile on repairs or just an oil change. I'm really glad I found them

KarlaR

Source: DFORC

06/04/2014

Always the best. Took care of my car again with the best customer service throughout the shop.

PatrickM

Source: DFORC

07/04/2014

Always helpful and very knowledgeable. Great service provider. Keep up with the good job.

RobertT

Source: DFORC

11/04/2014

Friendly, easy to talk and take care of problems .

KiritM

Source: DFORC

11/04/2014

My son was visiting from Ohio and needed an oil change. He didn't want to take his car to a place in Ohio or an oil change place here because he knew he could trust H & I to do a good job. They got the car in quickly, did the work while…

Matt/BarneyY

Source: DFORC

21/05/2014

Even though I was satisfied with the work they did I have to give the low rating because of the mistakes that were made with the billing process. I was over charged by $130.00 for the repairs and it took 2 full days to have the money…

DougS

Source: DFORC

19/09/2014

Great place to repair your car, period.

KiritM

Source: DFORC

25/09/2014

I always feel confident when I bring my car into H&I for work to be done on it . I know that it will be completed in a timely manner, and sometimes below the estimate. As a single woman, the way they treat me is very important. I don't…

SandyM

Source: DFORC

06/10/2014

First time using H&I. Very friendly and completed the job much quicker than I thought. Will use them again if needed.

MichaelB

Source: DFORC

31/10/2014

Was referred to H and I. They're friendly, reasonable, and did a good job on my car.

PeterK

Source: DFORC

08/11/2014

Job done right with satisfaction.

KiritM

Source: DFORC

19/06/2014

My vehicle needed front brakes, which are much too important to trust to just any shop. As usual, H & I did the job properly, for a reasonable price, and were done even faster than they said they would be!

Matt/BarneyY

Source: DFORC

25/07/2014

Always excellent service.

CitadelC

Source: DFORC

31/08/2014

My experience with H & I Expert Car Care goes back many years. Many of us are at the mercy of trusting the repairs made by car repair people, I can honestly say that H & I are probably THE most trustworthy people for repairing your…

STEVEY

Source: DFORC

01/09/2014

Helpful staff, expert mechanics and reasonable price.

RajdeepL

Source: DFORC

20/11/2014

My car was due for an oil change, plus I wanted a tire checked out that showed low, and I didn't want to take all day. I called H & I, and they told me bring it in we'll do it right away. As usual, they are as quick as they can be, and…

Matt/BarneyY

Source: DFORC

22/11/2014

Christina is very helpful at the desk. Eli and everyone else lets you know what they will be doing on your car. I would recommend them very highly.

Kevin & SusanM

Source: DFORC

29/11/2014

Not a lot of places will just get right on it for you. I was limited on time, was leaving for a trip that night and reeeally needed an oil change and the inspection. Thank you from the bottom of my heart.

SusanS

Source: DFORC

01/12/2014

I had my 2006 Volvo S60 in for new struts and rear brakes. Went according to plan and car is in excellent shape now. No issues whatsoever.

STEVEY

Source: DFORC

01/12/2014

I trust these place

Anonymous

Source: DFORC

20/12/2013

You sent this to me by mistake. I also received a phone call telling me that my car was ready for pick up. I remembered the name of your business after having some work done several months ago. My Dad referred me, his name is Ron McKay…

RonM

Source: DFORC

28/12/2013

Great service and great people to work with like family. I recommend for any service.

KiritM

Source: DFORC

16/01/2014

H&I has worked on my car and my Wife car and they have done timely and good work while using brand name replacement parts. We are very happy with H&I

DaleK

Source: DFORC

27/01/2014

Great job finding and fixing my auto problem.

GeorgeH

Source: DFORC

10/02/2014

Great :)

DRAGANP

Source: DFORC

23/08/2013

Same problem on vehicle 2 times (brakes and transmission). No labor and parts warranty, I had to pay twice!

AleksandarG

Source: DFORC

23/08/2013

No labor and parts warranty. had to pay for same issue 2 times. Quality average or below

Anonymous

Source: DFORC

04/09/2013

GREAT SERVICE

Tom & AngelaS

Source: DFORC

07/09/2013

Honest company, good people, very knowledgeable.

Anonymous

Source: DFORC

08/09/2013

Friendly service

JamesP

Source: DFORC

19/09/2013

I have utmost faith In H&I Eli and Chris are very good mechanics They are fair and honest on all work they do, I highly recommend them without question my family now go there and friends

KarlaR

Source: DFORC

16/10/2013

I have been going to H&I expert car service for many years and will keep on going back because they are what they advertise "Expert Car Service" I urge anyone reading this review to try the H&I expert car service and let their mechanics…

ZvonkoM

Source: DFORC

23/10/2013

You always find and fix my problems! congrads.

JimK

Source: DFORC

28/10/2013

Thanks guys for everything. You are the best!

SNEZANAM

Source: DFORC

09/11/2013

I have been coming to H & I for several years and each time they are polite and professional. They stand behind the work they do and can be trusted to take care of any service needs. I have recommended several friends to them and will…

JeffA

Source: DFORC

03/07/2009

H & I Expert Car Care is great!

My father's caregiver referred me to H & I because she had always gotten great service there at a low price. She told us that they even call multiple parts suppliers for major repairs to make sure that you get the best deal. I have taken…

Bill B

Source: INPAG

08/06/2016

Its hard to find a trust worthy mechanic but this family shop is the real deal. They tell you what the problem is without trying to up sell or create issues that don't exist. Very fair pricing too

Levi Blankfein

Source: GPLAC

13/02/2015

I have gone to H&I Auto Care for numerous years with numerous cars. They preform great work at a fair price. They are always honest and they will tell you if the problem is truly safety related or a must fix. I always know my car or van is in good hands with them and I have continuously refered friends and family to their shop. A few years back, they moved to a larger shop. While there are many more auto shops now between my house and their place, I gladly go the extra miles knowing the vehicle will get fixed right.

Christopher Bailey

Source: GPLAC

12/02/2015

Having a car service center that hat you can trust and one that does a great job was important to me. I was lucky to find H & I Expert Car Care to service all three of my vehicles over 10 years ago. I have referred family and friends and will continue to recommend them to anyone looking for basic maintenance to major car issues.

Marissa Antwan

Source: GPLAC

29/05/2015

H & I addressed all my concerns, and repaired my car quickly. We are very satisfied with the courteous and professional service we received, we will use them again!

Kevin Gill

Source: GPLAC

23/10/2015

Very profesional and honest.

Constantin puiu

Source: GPLAC

05/06/2012

i was up the street from H&I auto care at around 2AM when my battery just failed on me. i had no idea what happened- the cable to the battery knocked loose, but i was really really scared.
i called a tow company. i didn't want to go to my regular mechanic because i don't really like the service. he told me to go to H&I down the street. he towed it about half a mile there and left it there. all i had to do was write a note and leave the key
what was awesome was that they didn't touch my car unless i gave them permission. even though my car was sitting in the lot, they made sure to call me and ask me what i wanted to do. i actually thought i knew the answer to my problem and told them i wanted to test the battery on my own. they let me do it, free of charge. they didn't charge me a penny for leaving my car on their lot. they were really courteous and nice about it too. they even let me work on the car while it was in their lot, no problem.
they called me whenever i asked them to with updates on my car. they even called my boyfriend to make sure he knew what was going on too- i didn't feel like they were taking advantage of me because i was a girl who didn't know much about her car.
i found out it was something i couldn't fix and they told me the price BEFORE the service. the exact price. they didn't end up tacking anything on to it, they didn't find weird excuses for fees and such- the price they gave me was the price i got. and it was really affordable. not a big deal at all, less than $100. didn't take too long either.
i wish i lived closer or i'd go here all the time!

Maggie N.

Source: YELP

30/12/2015

They did a good job on my vehicle and even kept their promise of a loaner which wasn't the best car although I had it running and got me back to all my errands for the day. The lady rep who I talked to over the phone was very nice/polite and helpful... Walking in and talking to her in person was no different... She was absolutely pleasant and wonderful... My only reason for rating this as 4 stars is because they had told me I would receive my car @ 6 pm when I took it in @ 10am. Instead I got a phone call next day around noon. Anyhow I returned their loaner and got mine checking out with the Yelp coupons helped the pricing out to be less than the original
Price.

Power Y.

Source: YELP

03/02/2016

Went in for a simple inspection. was told there'd be a 30 min wait but was an hour and a half wait. I was ignored when i asked for a written quote for repairs. Avoid this place if you don't want to waste your time.

Moe U.

Source: YELP

20/06/2010

My father's caregiver referred me to H & I because she had always gotten great service there at a low price. She told us that they even call multiple parts suppliers for major repairs to make sure that you get the best deal.
I have taken my wife's and my cars there and I have been more than satisfied each time. Recently, for example, my check engine light went on when I was nearby. I went to H & I. They asked if I wanted to wait for it. When I said yes, they drove the car, told me exactly what caused the check engine light, told me what test they would need to run and its cost, ran the test and found and replaced a cracked hose. They did all of this, and an oil change that I requested, within 30 minutes for $90!
I highly recommend H & I. They are cordial, fast, honest, good and very reasonably priced.

Bill B.

Source: YELP

We work with these brands

Acura
Bentley
Honda
Land Rover

We perform these services

Brake Services

  • Brake inspection and repair
  • Brake replacement (pads, rotors, etc.)
  • Brake fluid change

Engine Services

  • Engine repair and rebuilds
  • Cooling system service and repair
  • Exhaust system repair

Oil Changes

  • Standard and synthetic oil changes
  • Oil filter replacement
  • Fluid level checks and top-ups

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment

Transmission Services

  • Transmission repair and replacement
  • Transmission fluid service
  • Clutch repair and replacement