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Auto repair shop - QUALITY COLLISION REPAIR CENTER - in LAFAYETTE

2 reviews

Location: 115 FOUET RD, LAFAYETTE, LA 70508

Office phone

+1 (337) 235-1693

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10/07/2016

Jeff Simon

Source: GPLAC

21/03/2015

SAVE YOURSELF A HASSLE AND AVOID!!
I brought them a 2011 black Toyota Tundra with some door damage well over a year ago. Being that the estimate was over $3,200, I asked them if they could fix a couple of rock chips/ minor dents. It is a black truck, so everything is easily seen.
I went to pick up the truck a month later, and the one of the two doors had a HUGE noticeable crease in it. I HAVE NO CLUE how this was overlooked, it was absolutely terrible. The other door had paint dripping near the handle.
The owner, who is named Carl, agreed that it needed to be fixed, yet offered no apology.
So, I go to pick it up several weeks later. Now the dents are a bit better, but the paint they applied had SO much orange peel, it looked like a 6 year old got a hold of a paint gun and went to town on a vehicle.
They were frustrated with me, and the owner agreed it should be fixed, yet threw in the comment "This is why I didn't want to take a black truck."
THEN WHY DID YOU ACCEPT IT???
I CANNOT believe the level of unprofessionalism from these guys.
So, I brought it in multiple more times, fought with Carl and his employees, and finally accepted the fact that this shop took my money, robbed countless hours of my time for pickup/dropoffs, and all I have to show for it is a "band-aided" truck.
The last time I picked it up (the time I accepted it) there was even primer overspray on parts of the truck that weren't painted. Had to polish them out.
DON'T GO HERE!!!!

Kirk L.

Source: YELP

We work with these brands

Alfa Romeo
Buick
Cadillac
Chrysler
Lexus
Mercedes-Benz
Porsche
Subaru
Toyota

We perform these services

Body Work
  • Collision repair
  • Paintless dent repair
  • Auto body painting

Diagnostics
  • Computerized vehicle diagnostics
  • Troubleshooting and repair of warning lights

Engine Services
  • Engine repair and rebuilds
  • Cooling system service and repair
  • Exhaust system repair

Fleet Services
  • Maintenance contracts for business fleets
  • Priority service and scheduling

Suspension and Steering
  • Shocks and struts repair
  • Suspension check and repair
  • Power steering repair and maintenance

Tire Services
  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment

Transmission Services
  • Transmission repair and replacement
  • Transmission fluid service
  • Clutch repair and replacement