22/02/2011

Terrible.

The single worse experience I have ever had with an auto repair shop. The "mechanic" got halfway through working on my car then went on vacation for a week without notifying me. During that week they had multiple break-ins and did not…

zacfisher

Source: CSEAR

15/12/2011

Response to pervious

We weren't going to respond to this but our customers felt we should. 1st the owner of car never complained, it was her boyfriend complaining. The owners @ Ralph's went on vacation not the mechanics. The business was open & mechanics…

rubyhilterbran

Source: CSEAR

04/01/2012

Excellant Repair Shop

I've been taking vehicles of our family's and referring other family and friends to Ralph's Automotive for 34 years. I've never had any problem with anything they have done. My children now live in Cincinnati and Columbus and I have each…

dsteele205

Source: CSEAR

10/04/2012

Good old family shop

Just took my car in as my father was at a loss for how to fix it. They had my car less then a week and got it back to pretty much old, just a much more sensative break. They were really nice and had no problem letting me "test" drive my…

Skclemmons23

Source: CSEAR

02/09/2011

My family has been using ONLY ...

My family has been using ONLY Ralph's Automotive & Repair for as long as I can remember. My father, who was once Mayor of Vandalia, swore by Ralph's for his honesty and excellent service and repair. My Grandfather also only used Ralph's and he was one tough customer. We love Ralph's. The Lakin Family.

lauralee1962

Source: YPAGE

28/04/2016

Great repair shop, honest and took a lot of time to explain the reasoning for the repair beforehand. Helped me diagnose the problem initially and gave a detailed price quote on the repair (and the final bill came in $20 below the quote). I am very hesitant to take my car to any repair shop, and refuse to take it to a dealer's service center based on bad experiences with many dealers over the years. I tried Ralph's since it is walking distance from my work and I needed a big repair unexpectedly. Quite a find. I feel I got a really good price for the repair as well, based on some online research beforehand. Overall I'm very happy with the cost, service, ease of scheduling and the result. I will be a repeat customer.

Eamonn Needler

Source: GPLAC

01/12/2015

I am a third generation customer at Ralphs and won't take my car anywhere else. They are a family owned company and honest to a fault! There will be no questions if something is done here its done right!!

Laura Byrd

Source: GPLAC

18/10/2012

We've taken our vehicles to Ralph's for years and trust them to always treat us well. They communicate the problem well, fix it quickly, and we've never had to take a car back to "get it done right." I'm very impressed with their level of customer care and wouldn't hesitate to recommend them.

Jim Hausfeld

Source: GPLAC

12/08/2012

Ralph's Automotive is a very honest and great mechanic shop. I ALWAYS bring my car there for anything, regardless of whether I'm in town or back at school. You can trust the will not screw you over

Justin Andrews

Source: GPLAC

05/12/2014

Raizor Sharp

Source: GPLAC

13/04/2015

Very fair place to have auto repair. The gentleman treated my wife with respect. Had my car fixed a long time ago and he was honest and respectful have recommended this garage over and over...

Jeff E.

Source: YELP