31/08/2010

Saved me a bundle!

During the hottest day of the 2010 summer - 107 degrees - my A/C stopped working. I took it to a service company thinking it was a fuse - no such luck; they assessed it as a part that would cost me about $7-800. We called Brett and he said he would look at it - instead of replacing the whole part, we really only needed to replace a "piece of the part" and that saved us approx $500. We really appreciate the extra care Brett took to give us the best result for the least amount of money. As a Realtor, I need a complete working vehicle. Thank you Brett. We are Elite Import Auto advocates - take your car there! Sue Kaligiain

skaligian

Source: YPAGE

01/12/2009

Alfa Romeo - Like New

Thanks Joe bringing my '75 Alfa back. All the work was completed as planned with the detailed estimate. The quality of work performed for all the repairs was better than I ever expected. Very refreshing to find an honest and dependable auto repair shop!!!! Thanks - Randy

randy_clark

Source: YPAGE

11/06/2008

AMAZING!

WHEN I TOOK IN MY CAR TO BE SERVICED I EXPECTED THE REGULAR EVERYDAY SERVICE BUT IT WAS EXCEPTIONAL COMPARED TO ANY OTHER SHOP. THEY WERE FRIENDLY AND EXPLAINED TO ME WHAT WAS WRONG AND WHAT I SHOULD TO FIX IT AND WENT OVER EVERYTHING MAKING IT EASY, SIMPLE, AND STRESS FREE. I WILL DEFINENTLY GO BACK FROM NOW ON.

vservantez91

Source: YPAGE

10/08/2015

Best place I know to have your truck or car repaired or just a service done

David Moreland

Source: FBOOK

06/09/2014

Michelle Servantez Thompson

Source: FBOOK

25/09/2006

Outstanding Service

Very impressed with the quality of repairs and competitive pricing. I also appreciated the personalized attention and the friendliness of the staff.

bimmerguy

Source: CSEAR

29/09/2006

Best place in town

Elite Import Auto is great! I had been going to the dealership for all my repairs, but when they told me I needed a new compressor and that it was going to cost over $1,000, I decided to call around. I ended up talking to Dan(he's the…

mrmaster

Source: CSEAR

09/12/2008

Flexibility is not on the menu here

If you want to bring your own parts, the Elite team don't allow it. They say, "we do our own diagnosis and decide what parts are needed..." Translated, meaning they want to make money off of the parts too. Which is an old business model.…

gallaghp2

Source: CSEAR

05/03/2009

The best thumbs up!

Elite has worked on or diagnosed at least eight vehicles for us over the years: Ford F350 diesel, Chevy 3500 gas, two volvos, an escort, a mercury villager, ford contour, and a saturn. One of the volvos required some unusual work and I…

danohunt

Source: CSEAR

20/02/2012

Great Work Delivered with Small Company Charm

I own an Audi Q7 and was so frustrated with dealing with Roger Beasley Audi Service Department that I was ready to purchase another vehicle so I wouldn?t have to deal with the dealership anymore. \r \r One of my friends recommended Elite…

Taward

Source: CSEAR

01/01/2014

Good Services.

I am a happy customer.

John L.

Source: JUDYS

17/12/2012

Phillip Banda at Elite Auto has done work in my cars many times. The work is impeccable and the prices are very fair. I never have to worry about estimates being too high or out of line with unnecessary repairs, and the quality of work is outstanding. Best auto shop in Austin

Vincent Craig

Source: GPLAC

10/07/2009

I called on the hottest day of the year with an air conditioning problem. They were able to see me within hours. I was new in town and expected the worst- a $1000 compressor replacement. Talking the problem over with them, I was even more convinced. I seemed ripe for the plucking... 45 minutes after I got there, my car was diagnosed and repaired. $66. "Much simpler than we worried about." Great people, very friendly. Finding an honest and skilled mechanic so quickly after arriving in Austin was a great and happy surprise. They now have a new loyal customer.

A Google User

Source: GPLAC

27/04/2010

Dan has been working on our cars for 15 years, including various BMW M3s, 3 series, and a couple of Japanese cars. I am a car guy, pretty much know how things work, but don't have the tools, time, or desire to do my own maintenance. Dan has always done right by me, stood behind his work, and took the time for explanation and keeping me informed about progress, and his prices are very competitive. He has always gone the extra mile to accommodate emergencies, have my car ready when promised, and I always feel he values my business. Not once have I ever felt they had done unnecessary work or overcharged for services. I trust him implicitly, and never hesitate to recommend Elite to my friends and coworkers.

A Google User

Source: GPLAC

23/01/2011

The only place I trust to work on my cars! I do a lot of my own service, but don't always have the time or tools to do the job right. When I need help I call Ed and Dan at Elite. They always do great work, and I can rely on them to be honest and charge a fair price. I even towed a car down from Dallas to have them replace the clutch, rather than getting it fixed locally. Not only did they do a superior job, but I even saved money compared with the quote I got from a place that was recommended in Plano...even after paying for the trailer rental! Keep up the great work guys!!

A Google User

Source: GPLAC

02/07/2008

Far as I can tell these guys are honest and friendly. Took my car in for AC work...instead of trying to rip me off and fix leaks that didn't exist, they checked for leaks, found none, refilled the refrigerant, and I was good to go.

A Google User

Source: GPLAC

04/05/2016

Thank you Elite Import Auto service for your help servicing my Porsche. I would definitely recommend to anyone needing car repair who owns a foreign car. They render excellent service at affordable prices and have always been honest with me about services my car needs. Excellent shop !

George R.

Source: YELP

22/10/2015

Excellent service for the over 10 years I've used Elite. Very convenient, timely. Everything is explained well by Dan (the owner) even if you don't know that much about your vehicle.
Nothing about imports is cheap, however, so expect that. Usually they get needed parts at the time needed, rather than keeping a large inventory except for oil filters. Dan really knows his business!

Victor A.

Source: YELP

19/02/2014

This is a top notch shop that does top notch work. Friendly and knowledgeable with the latest in diagnostic equipment. They have solved several complicated issues on my vehicles. They were very helpful by giving me a ride to work and back when the job was completed.
You can not find better people than Dan, Phillip and Ed to work on your car and get it fixed right!
They have repair every vehicle I have owned and I have always been extremely happy with their work.
They resolved a check engine light, did a brake job and a purchase inspection for me.
While the name my lead you believe they only work on import, they do work on domestic as well.
They do full line repairs as well as regular vehicle maintenance.
Friendly, honest and professional. Those are the word that describe Elite import auto service

Coy H.

Source: YELP

06/09/2014

Follow up! I recommended Elite to a friend of mine who took his vehicle in for service. He mentioned to Dan that I had recommended him. Dan remembered me and told my friend that I can have a free oil change for sending him a customer! What awesome customer service! That is customer appreciation at it's finest!!

Ashley M.

Source: YELP

11/10/2014

Great trustworthy service at reasonable prices. My daughter's goes to his shop and has no problems. And after auto wrecks goes back. Would recommend to anyone!

Tina B.

Source: YELP

19/01/2014

Elite is a modern shop with the latest gadgets.
Dan has reprogrammed the computers on our diesel trucks we work on, he even went out of his way to get a very difficult one done for us. The shop is always clean and the jobs are always done on time.

Pepe T.

Source: YELP

09/01/2014

No stars! Rude. Liars. We desperately needed them were told they were good and was told by an employee that they would at least look at the car today. After 2 hours they did not look at the car and finally fessed up that they could not even look at the vehicle let alone fix it. Poor business practice and the old mans a jerk. Sweet dog tho.Also, it took him a year and a half to respond to me on yelp! He has no clue who I am or what I needed. Thanks for nothing!

Allie G.

Source: YELP

29/04/2014

This is a shop who stands on the word warranty; here is the story: A few months ago, they fixed the brake lamp switch of our Porsche Boxster , then the issue came back , so we contacted them and on the spot they honored they labor and parts warranty, they replaced the switch again at no cost. Of course that failure was on the part ( we all know parts can fail) but the way it they handled the issue makes me write this review:This is what we call " do the right thing " Thank you Ed and Thank you Dan

Victor V.

Source: YELP

24/08/2012

I've only dealt with them a couple of times, but both experiences were great. I have an old, odd and difficult 1982 Alfa Romeo that most garages won't touch. Joe at Elite is an Alfa specialist and was more than happy to help sort out an ignition problem. The repair came in under budget and he also sorted out a couple of related issues without tacking on additional additional hours for the jobs (some places like to charge you a block of hours per repair, so even if it takes them 2 hours to fix one issue and 10 minutes to fix something else, they're separate repairs and thus the 10 minute job is now a full hour of labor).
I was also able to buy some difficult to find parts from the shop to do some work on my own. Joe was kind enough to lend me some necessary, and of course impossible to find, tools, as well as detailed instructions.
My advice on mechanics is to find people who love cars. They want to see them on the road and making their drivers happy. These guys have that quality in spades.

Mike M.

Source: YELP

22/10/2009

These guys absolutely rock!
This past summer we had a problem with the car's a/c. Instead of ripping us off for a new compressor, as they could have, they figured out that the unit had been clogged with some insects. Cleaned it out, replaced a belt. Perfect repair really inexpensively.
Today we took it in for an oil change, tire rotation, and state inspection (which they sub out to their buds at Shreve Automotive). Failed the first inspection because the gas tank cap was apparently leaking. Replaced the cap and it passed with no problems. Again, they handled everything with no BS, and resulted in a *very* reasonable bill.
I'm sure I don't have to tell you how important it is to find an auto shop you can trust, especially when you're new in town. They've made life-long customers out of us!

Cynthia W.

Source: YELP

22/01/2009

Brought my car in due to two cylinders misfiring. The only thing that controllers the two cylinders is a shared coil. I suggested the coil was bad when I brought my car to Elite. Turns out I was right but for some reason I had to pay for six hours of diagnosis time.
I received my car back with the Check Engine light still on. I was told it was due to a seperate issue and would have to pay an additional fee for that seperate inspection. Since I was already ripped off I said forget it.
Took the car home and read in the owner's manual that after a check engine light is on a fuse has to be pulled and replaced. This is suppose to be common knowledge for mechanics but Elite tried to charge me to do it.
To add insult to injury the guy on the phone said I needed an oil change. For a laugh I asked how much he would charge...are you ready for this....$68.99!!!
If you enjoy giving away money give this place a try!

John S.

Source: YELP

18/03/2012

Dan has been working on my cars for 20 years since his days at Bob Tyrone's old shop. He has always done great work at a fair price. It helps that I am a car guy, and have a pretty good understanding of how my cars work - I usually know what is involved in every job and why it costs what it does. I really do not care for the modern car dealership service experience, where you never get near the person who is actually doing the work. Dan is always happy to explain what needs doing and why, and in the few times where a problem was not quite fixed they have always stood behind their work. I have complete trust in Dan, and he and Ed always go out of their way to make sure I am happy. I can and do recommend Elite without hesitation.

John B.

Source: YELP