26/08/2011

Sal showed us wonderful servic...

Sal showed us wonderful service with timely repairs. We will come back again if needed. Thanks

mary7190

Source: YPAGE

23/08/2011

Friendly customer service, kno...

Friendly customer service, knowledgeable and timely. Awesome...we'll be back for sure if needed.

johnnyfast

Source: YPAGE

12/08/2011

The staff was very helpful. Th...

The staff was very helpful. The experience and knowledge that they explained to me made me feel like I was in good hands.

lesliemay

Source: YPAGE

11/08/2011

My boyfriend and I will defini...

My boyfriend and I will definitely continue to bring both of our cars here. Midas Cypress is excellent and provides fast service each and every time. I never get the impression they're trying to take advantage of me and seem very trustworthy. Thanks so much!

gonehudson

Source: YPAGE

27/07/2011

The manager, Sol was very kind...

The manager, Sol was very kind and gave me a great service. I'll come back again in the future.

johndavissurfs

Source: YPAGE

25/01/2010

Great Service

great place to have your car serviced. The manager is very informative and the prices are great. I went to an auto part store and bought parts for cheaper and they lasted only for a few months. Midas gives you a lifetime warranty on the…

cpmaddawg

Source: CSEAR

27/05/2011

Trustworthy mechanic!

Honest and great service! Had brakes done on both of my cars, and have had no problems. I strongly recommend this shop.

jjpeters123

Source: CSEAR

03/06/2011

Great service!

Great service. Very friendly. Would recommend.

lancealbert

Source: CSEAR

06/06/2011

Customer service was grand!

First time experience was absolutely profession. Customer service was grand!

dellfry38

Source: CSEAR

09/06/2011

Prompt service.

I like the lifetime warranty on the brakes and the prompt service.

tobydodd22

Source: CSEAR

14/06/2011

Felt like I was really being taken care of.

Good info, felt like I was really being taken care of.

kristinabarges

Source: CSEAR

17/06/2011

Gets the job done right the first time.

I have known Sal for 5 years...good person. Very informative and gets the job done right the first time. Will be back!!!

lonnietunii

Source: CSEAR

22/06/2011

5 STARS

Best service I ever had on my car. I'll tell all my friends and family I will be back again. Thank you

ashlees68

Source: CSEAR

13/07/2011

Honest

The staff was very informative and forthcoming with answers to my questions. I appreciate the honesty and willingness to have such great customer service.

aadam8331

Source: CSEAR

15/07/2011

Highly Recommended

I appreciated the honesty and straight forwardness of all that dealt with me, I would recommend this Midas location to everyone!!

cyolanda48

Source: CSEAR

22/07/2011

Honest

I immediately agreed to their recommendation to replace my front brake and rotors. I knew it was time anyway and good thing they also knew it too. I consider the recommendation an honest one. I will come back (100%) for other tune-ups!

beachloverpeytonc

Source: CSEAR

26/07/2011

Great service!

At Midas Cypress, they fixed everything I needed. It's a great friendly service. They are also, quick and efficient. Thank you guys so much!!

bingc5523

Source: CSEAR

27/07/2011

Best Auto Service

The manager, Sol was very kind and gave me a great service. I'll come back again in the future.

johndavissurfs

Source: CSEAR

27/07/2011

Thank you!

It was a great experience, Sal was very nice, friendly, and knowledgeable. He gone over the process of the service. The service was fast, they did not waste any time. Thank you!\r

jimb741

Source: CSEAR

11/08/2011

Trustworthy and friendly mechanics

My boyfriend and I will definitely continue to bring both of our cars here. Midas Cypress is excellent and provides fast service each and every time. I never get the impression they're trying to take advantage of me and seem very…

gonehudson

Source: CSEAR

12/08/2011

Very helpful

The staff was very helpful. The experience and knowledge that they explained to me made me feel like I was in good hands.

lesliemay

Source: CSEAR

15/08/2011

Fast and efficient!

Great service! They were really flexible and willing to work with me. I even asked if they could have it done in an hour, and they were willing to do that. I would definitely recommend this location -- they are quick and friendly. Also,…

edwardsemily3080

Source: CSEAR

23/08/2011

Great service

Friendly customer service, knowledgeable and timely. Awesome...we'll be back for sure if needed.

bobbym760

Source: CSEAR

26/08/2011

Wonderful Service

Sal showed us wonderful service with timely repairs. We will come back again if needed. Thanks

marys7190

Source: CSEAR

30/08/2011

Timely & Efficient

They took great care of my car. Very timely and efficient. Thanks again for all the work done.

TinaBob

Source: CSEAR

18/11/2015

Very professional! I am an aircraft technician and have been for 35 years. I went in for an issue, a squeal from the front brake, from work done less than 3000 miles ago at another Midas. The mechanic, Derrick, looked it over, found the problem and made an effective repair. Other problems where found and pointed out to me. No attempt to up sale me or find a reason to not honor the warranty. GOOD JOB! Thank you!

Joel Leland

Source: GPLAC

17/11/2015

I loved this place. The manager is straightfoward and didn't try to upsale me with nonsense I didn't need. He even said my brakes were perfect and I didn't need to have them done. Simple.

Julie Chang

Source: GPLAC

19/03/2015

OK everyone, go to THIS Midas. Forget the rest. Started having a problem with brakes -- started to shimmy. Experience told me this was worn rotors. Picked this Midas because of a LACK of bad reviews -- I'm in Long Beach. The tech prepped the vehicle for an inspection, and the Manager, Trenton Senter, Sr., went out to show me their findings. [Unbeknownst to him, I'm a 30 year retired aircraft mechanic -- I know brakes]. His analysis was right on point, and the brakes confirmed his diagnosis. While I have the lifetime guarantee on the brakes, most folks know that rotors aren't covered, and they wear out eventually. Mine were worn out. So he only recommended the work that needed to be done. NO SCAM HERE. I waited while the job was being completed -- and had a chance to overhear him working on the phone and with customers... Gotta tell you folks, he's a good guy. He does things right, and treats people right, even if they come in with a bad attitude (which a couple did, in fact...). If I wasn't retired, I would have considered hiring him away from Midas for one of my companies. But he's there, and that's your gain. Take your business to "Trenton" at Midas in Cypress. It's is OUR new Midas shop! Tell him Dale and Mike sent ya!

Mike Marko

Source: GPLAC

01/09/2015

The most bad experience with this place. Once I told them I have the parts they doubled the labor. He want to charge me 140.00$ plus tax and I checked the place which located in the same plaza was 100 $.

Fouad Angelos

Source: GPLAC

20/05/2014

Great service! I did not feel as I usually do when I take in my car for repairs: like a single woman being taken advantage of in a car repair shop. I do wish the groupon had included the water pump as well. I will need to spend more money to completely service the timing belt repair but I will most likely take it to this shop.

Ann Steenbergen

Source: GPLAC

11/05/2016

Service is pretty good.
Sergio is funny and real.
I have no definite mechanic that I turn to.
It would be nice but after you move around a bit, it's not that easy.
Used a Groupon for Brakes.
Brakes were good. Rotors were shot.
Good to know. They didn't use my Groupon. I left.
Came back later with new rotors.
Just realized that my need to buy parts, then have them serviced & installed, comes from torturous memories of having my car at shops for weeks "waiting for parts".
I called in advance,
asked if they could install rotors with the Groupon brake job.
YES!
But an extra $20 each for rotors to be installed
Which WAS mentioned on the call.

Christine L.

Source: YELP

18/07/2016

I came to this Midas with a brake pad Groupon thinking I would save money and get superior service. I was very disappointed when the service manager and employee told me I had to replace not only the pads but also the front rotors, estimated $300+. I knew I was close to replacement on the pads, but Damn! I went back to my regular mechanic and he told me I had 40% left on the pads and my rotors do not need replacement. He didn't even charge me for the evaluation after hearing the nonsense I went through at Midas Cypress. I should have known better. I'm just glad Groupon refunded me.

Sherwyn B.

Source: YELP

30/07/2016

To be honest, these reviews made me so weary but I'm a firm believer of trying things out myself so I went in SUPER early right at 7:30, they were still opening the shop and I was able to get my car in for its oil change. The staff was so friendly, very knowledgable and just made me feel so comfortable. I will say slightly higher than most oil changes I've received, but just due to the fact of the staff and atmosphere... I'll definitely be back! In the meantime, I'll be spreading the word :)

Michelle W.

Source: YELP

03/05/2016

Service was ok, nothing exceptional. There were many things that I didnt like about this Midas;
1) They increase their quotes when I told them that I will be using Groupon. $90 groupon was suppose to cover $180 but they increased the quotes by $60 so groupon saved only $30.
2) In spite of paying extra $40 for resurfacing the rotors the rear rotor were not resurfaced as front, I could see the imperfection on the rotor surface.
Dont use groupon, they will cover the saving by additional charges and inferior services, not planning to go back !

Ashish G.

Source: YELP

28/05/2016

The guys here are awesome! Helped me out a lot. Manager bought me Starbucks! I highly recommend

Cynthia A.

Source: YELP

23/07/2016

This place is great! Came in here for a break check/change. I knew there was a groupon and asked about it. They gave it to me in house (I didn't have to purchase the groupon through groupon). On top of this after checking my car they showed me the problems they found not only with the breaks but a few other items and explained what each problem was and showed me the damage on my car. They gave me a quote for everything and fixed my breaks. They are really friendly and offer great service and know what they're talking about. I'm coming back again for future service needs. Highly recommend this place.

Grace P.

Source: YELP

18/06/2016

We had some misunderstanding on the final price with Groupon. So I was not happy with my work job.
The manager, Sergio, called me the next day. It was nice that he gave me a brake flush for free! Very cool and honest.

Mike B.

Source: YELP

28/05/2016

Go see Sergio at Midas for your brakes..they were so honest and gave amazing service!! Very trustworthy and with Sergio you'll be in great hands. Highly recommend this service shop.

Alpa P.

Source: YELP

14/05/2016

I was able to make an appointment on a Saturday which on its own is very helpful. The owner, Amit, and the manager, Sergio, gave special attention to my car. I was able to get a great deal on the services my car needed! I highly recommend this Midas location!

Christine B.

Source: YELP

12/05/2016

Sergio was fantastic! In a land where customer service stinks, he definitely exceeded my expectations all the way around. Will definitely be back to this location.

Sterling R.

Source: YELP

09/07/2016

Once again AMAZING service from everyone here! I came cause my car was making a noise and I had no idea what it was. Turns out my hood was loose and just needed to be tightened. They could have easily told me it was something bigger and very costly but instead tightened my hood at no cost. They are actual honest mechanics! I have already referred a handful of friends and family and would continue to refer more. Thanks for the great service!!!

Desiree G.

Source: YELP

02/05/2016

Great place to go honest and real. Which is very rare with mechanics. Definitely will recommend, Thanks Sergio and staff for great service. Enjoy talking food with you. Totally recommend this place 100%

Eric L.

Source: YELP

23/04/2016

Came here because I heard screeching and saw the Groupon offer they have on brakes. Sergio helped me out saying that they can inspect the brakes before I buy the Groupon. Turns out i didn't need brakes, but the front rotors needed to be resurfaced for $70. Took the offer while I was there, they even offered to buy me starbucks!

Jesse J.

Source: YELP

09/09/2015

Ridiculous service, business attempted to not release my car after brake inspection was done. When issues for vehicle were explained to me I let them know I would not be able to afford complete recommend service
I understand the liability issues due to the severity of work needed but I felt threaten and helpless as if I had no choice but to get service. Do not recommend shop to any one. Rude and unfriendly front desk staff. Don't even deserve one star in my opinion

Lesley E.

Source: YELP

30/04/2016

I hit a pothole knew i did some damage. I brought my car to Sergio @ Midas. HE put my car in the air and showed me what was wrong Strut was shot mad leakage. Quick service,nice clean atmosphere and he took care of me. Thats why i only go to him straight shooter takes care of business. He exsplained the pros and cons of what need to be done and what could happen if its not corrected immediately. THE ONLY PERSON I GO TO FOR THE PAST 12 YEARS!!!!!!

Joseph R.

Source: YELP

07/03/2016

I went in and had an oil change & new break pads. They took the time to show me the wear on my pads. Now I have a life time warranty. Sergio & Jessica were very friendly and made the wait time go by quickly.

Susan S.

Source: YELP

05/03/2016

Sergio took the time to explain and show me about the wear on my break pads. I had them replaced and now they are guaranteed for life. I even printed a coupon online. Sergio & Jessica were very friendly and made the wait time go by fast.

Susan S.

Source: YELP

27/01/2016

I'm a 23 year old female, and the only part of car maintenance that I can say I'm an expert in, is keeping her shiny, and clean. I live on my own, and don't have anyone who I can refer my mechanical questions to. It was such a relief to be able to take my Acura to Trenton, the store manager at Midas on Cerritos in Cypress. He was honest with the mechanical needs of my vehicle, and more than reasonable with pricing. He worked with me so that I could leave the shop today, with new brake pads for the front and rear, and an oil change without burning a hole in my pockets. Car maintenance is so important, however we often dread dealing with the cost and hassle of keeping our babies on the road. I can honestly say I left headache free, with everything I needed. Trenton is def your guy!

Anaya M.

Source: YELP

23/02/2016

I came here today and used to Groupon I found this place to be very professional and most importantly the mechanic and the manager Sergio there we're very honest. Sergio told me exactly what was needed in order to keep my car running and in good shape to maintain longevity of my vehicle. I was also taken into the garage to see exactly what was being worked on and this place has great prices as well. I will be returning to this place mostly because of how honest they are and professional. They really have nothing to hide and are sincere. Next time I come here and getting a tune up and also getting my side mirror fixed this place seriously does quality work.

Michelle R.

Source: YELP

18/11/2015

Very professional! I am an aircraft technician and have been for 35 years. I went in for an issue, a squeal from the front brake, from work done less than 3000 miles ago at another Midas. The mechanic, Derrick, looked it over, found the problem and made an effective repair. Other problems where found and pointed out to me. No attempt to up sale me or find a reason to not honor the warranty. GOOD JOB! Thank you!

Joel L.

Source: YELP

20/10/2014

Submitted a quote online for a price for brakes for my car and got a message from sal. Called him back and he told me that they had a special for $149.00, front brakes and turning the rotors and a lifetime guarantee. When I need my front brakes again they'll replace them and I'll need to pay is the labor which I was informed would be $35.
I was in and out in less than an hour.
It was a good experience.

Cindy M.

Source: YELP

12/04/2016

Sergio is the best. I went in for maintenance and told me how messed up my tires and brakes were. If it weren't for him, my brakes would've been completely messed up. The shop closes in an hour and he's still taking the time to get them fixed. He quoted me tires, a really great deal and he explained everything to me thoroughly. Thank you Sergio for your outstanding help and service.

Jazmine M.

Source: YELP

02/10/2015

Definitely 5 star customer service! I am with a large company and our fleet is maintained by third party. The management at Midas has been very helpful each time out buses needed service. I have had same day service each time which is exactly what we need to get back in business!!! I highly recommend this location.

Jennifer B.

Source: YELP

04/07/2015

This is the WORSE place-DON'T ever give them your business.
We paid $ 90 for a groupon for brakes (a $ 180 value according to their voucher).
I sent my husband there to get new front brakes. They told him that the groupon couldn't be used for a Ford Expediton-it was only for "small cars". This wasn't mentioned anywhere in the groupon. My husband (not a patient man) decided to just get it done there anyway since he had already gone 25 miles in order to get a brake deal and he wanted to be done with it. They charged us $ 190 and we now have a groupon that isn't usable (not that we would EVER go there again).

pamela f.

Source: YELP

04/03/2016

Worst place ever. Don't even bother making an appointment because they will just take another car and disregard your appointment. They just lost a customer. Will not be coming here anymore.

Brandon K.

Source: YELP

04/01/2015

**********update*********
Amit (Owner) personally called and said he wanted to make things right. Apparently the manager i was working with was no good and was let go. Amit replaced Rotors, brake and brake components with completely new parts. He did what i wanted from the beginning of this experience. This owner knows how to do business! Thanks Amit for making things right.

Rommel C.

Source: YELP

23/02/2016

I needed my breaks done so I came here. Great service with Jessica and Sergio. I'll be a life (warranty) time member now :-)

G C.

Source: YELP

05/03/2016

I needed my breaks done and i came here. I am glad that i came to Midas. Sergio is really helpful and he will explain in detail what your car needs. Jessica is really nice and helpful. Both Jessica and Sergio are great people. Would recommend this place.

Yesenia V.

Source: YELP

18/05/2015

Just called to ask for an maintenance appointment. Previous customer, recall friendly service. However when I asked for the range of what 60,000 mile check ups typically cost, he mocks me for asking by saying "one million to two million"?! Is that funny? Extremely offended. Will be looking elsewhere indefinitely.

Sarah L.

Source: YELP

01/04/2015

The manager Trenton was as nice, polite and honest as anyone I've had work on any of my vehicles. Explained everything and didn't try to sell me anything I didn't need. When it comes to repairs finding people like this is rare. His tech worked quick so I could be on my way. So long as Trenton is managing this location I will be back for all my truck service needs.

Kirt K.

Source: YELP

23/11/2015

There are definitely positive changes with new management here. Friendly environment, speedy service and very accommodating! I brought it in for an oil change about a month ago and received the run down on my vehicle. However, the windshield fluid ran low about a week ago.. So, I called them to see if they would take a look at it. I also explained to them that I thought it was a part of the deal upon my initial arrival when I requested the oil change... They informed me to stop by and when I got there, they took my car in right away and topped it off along with another full vehicle inspection to ensure they did not miss anything.. This was all done at no additional cost or headache on my behalf.. With his type of service, I am happy to write my first review ever on Yelp about a company.. And Midas you are my first! This makes me want to be a loyal customer for sure. Thanks again for no headaches!

Chanda M.

Source: YELP

16/02/2015

Trenton was a wonderful help while my car was getting an oil change. He inspected my car and explain what needed to get fix. Even with being short-staffed, he managed to improve my car in a decent amount of time. I really recommend this place to do all your car maintenance. Good customers' service!

Meylin C.

Source: YELP

16/01/2014

Two stars because Felipe is awesome and honest about what's going on with your car. And that's it!
-1 star because it took them 1.5 hours to get an oil change done for one person
-1 star for overstating how quick the process would take
-1 star for the manager trying to up-sell me on repairs needed and how that dragged on far longer than most places.
Would I come here again? No
Would I recommend anyone here? No
Would I recommend Felipe if you do come here? Heck yes!
Don't spend your money on the living social/groupon deals because the manager will make you pay the difference with your time.

Chris D.

Source: YELP

20/02/2015

Sadly, my vehicle is beyond repair. This fact does not reflect however, on the service I received. Trenton was thorough, honest, and communicative with me. I really couldn't ask for better service. It makes me happy to know that there are honest mechanics (I've had a lot of bad ones) with whom I don't have to second guess. In a strange way it makes my world slightly better place. A place slightly brighter and much more reliable than my recently departed automobile.
I would recommend this Midas, to my friends and family, which is to say I feel they've earned my trust. I'm glad I found them.

Neal N.

Source: YELP

26/01/2015

Got my oil changed about a month ago. All was fine until about 2 weeks ago I noticed my car was leaking oil. It's been leaking but I barely noticed it. Paid a mechanic to take a look at it and apparently they used the wrong oil filter. Awesome, paid $80+ for an oil change and now I had to pay to get it replaced.

Aaron L.

Source: YELP

08/02/2015

Had my brakes changed about a month ago and the work was done very well. The new manager Trenton Senter Sr gave me the best customer service I've ever received for automotive maintenance. He walked me through everything and showed me where my brakes and brake calibers and rotors were damaged. Exceptional work guys. Thank you.
Xavier

Xavier M.

Source: YELP

25/10/2014

Great, quality, and friendly service! Got my rear brake pads replaced and rotors resurfaced. I also got a full 30k mile service: air filter, oil, trans fluid, fuel injector clean, etc. Highly recommended. Sal was a great guy to do business with.

Leonard M.

Source: YELP

20/08/2014

The owners are crooks. Liars. And very unprofessional.
They did work on my car without consent. 1st legal mistake.
The owner told me they put in a new fuel pump to get my car running. Well.....they never put a pump in. And that wasn't what my problem was anyway. It was a battery. They couldn't show documentation for the new one, so I asked them to show me the old one and they couldn't show me. So then I asked them to show me the new one in the car and they could show me that either. The owner said I'm not a certified mechanic. All in all they lied and tried to get me to pay for it.
Will I ever go back? HELL NO
Would I recommend them to anyone? HELL NO
Should anyone ever go see them with their car? PLEASE DONT. You'll get ripped off.

Adam B.

Source: YELP

13/08/2014

Last week my brakes were squeezing and I stopped in this midas to get a quote. The people there were very friendly and worked with me quickly. The estimate was very reasonable and they made suggestions on some other work needed soon on the car. They worked out an amazing deal for me. The car was ready in no time. You know how long it can take at times in the waiting area and this experience zipped by. Will definitely have all my car work done here!!!!

Tina N.

Source: YELP

07/07/2014

I bought the Groupon deal for $90 for the brake package and thats exactly what I got with a lifetime warranty! I travel really far for work and my brakes are a consistent problem, I was skeptical walking into an auto repair store but Sal made the experience really easy. Definitely go and see him! He focused just on my need and didn't try to up sell me on anything else and for an auto repair shop thats a win win! I'll definitely be coming back here!

Gunjan N.

Source: YELP

11/10/2014

I came here to get my rear brakes done thanks to a Groupon deal. I really like this place and will come back for my other car service needs. The guys were very nice and explained everything clearly to me. I do not feel like they were trying to up sale or talk down to me because I am a female. I hate to say that but I had other places treat me like that, but I did not experience it here. If your car needs more work then what you requested, they have you come out so they can explain it. Also you have to sign the paperwork authorizing the work before they begin. I like that because there is no surprise amounts at the end and also if you can't afford everything then you can pick out of the list what services you would like them to performed. Overall, there is nothing fancy about this place, but it is a great place to get quality work done on your car.

Christie M.

Source: YELP

07/07/2014

My wife took our Versa at this place. The mechanic and owner were very honest. She appreciated that. It's not easy to find honest mechanics these days. I've been to places before where they told us we needed new brakes even though I still had 50% life left on the pads. The mechanic here recommended not changing the pads and only resurfaced the rotors. Fully synthetic oil change was also done in a timely manner. We ended up spending less money than we had expected. I'll be taking my other cars there as well.

Jimmy S.

Source: YELP

06/06/2014

Took car in for Uber check, didn't pass bc they said I need new brakes. Was at the car dealer recently and they told me breaks were not in need of replacing. Then was told id be charged the $20 fee AGAIN if I didn't have the breaks replaced by them. OK, clearly a scam. No thanks! Don't get your Uber certification here!

Ian T.

Source: YELP

14/03/2013

DO NOT TAKE YOUR CAR HERE!
As a woman with a used car, I expect mechanics to try and take advantage of me. So when I took my car in to get an oil change, I dealt directly with the owner and told him that I did not want the "free inspection". Before I know it, the wheels are off my car and I am being told that I need a new $150 battery.
Little do they know, I just had my battery checked by AAA and it was perfect. When I told him this, the owner said AAA was wrong and that my battery light was on. I passed on the battery change and brought my car to my trusted mechanic who does not do oil changes. He showed me why the battery light was on. THEY HAD PULLED THE BATTERY LIGHT'S CORD OUT TO TRICK ME INTO PURCHASING A BATTERY!
The worst part is, I was a returning customer and they knew that. The owner wasn't there the first time I got my oil changed. This is how he treats his loyal customers. Please boycott this thief!

Heather W.

Source: YELP

21/10/2014

I came in for an oil change and Sal had informed me that my front breaks were in pretty bad shape and told me that if I wanted to replace them if would've been around $400 but Sal got me a groupon and cut the cost in half. He also told me of a couple of other tho he that needed work but said I could wait on it. He was very knowledgeable and very helpful and at the end he threw in a free break light that I didn't even know was out. Will definitely be coming back for all my car needs

Javier S.

Source: YELP

08/12/2014

If I can only copy and paste every single bad review this place had. I will do it 10 times. First brought in my sienna back in oct 27 to fix squeaking brake sounds. Paid almost $1200 for brake, rotor, and struts. Few weeks later, I still have the same problem. Took it back there and told me that they've found another problem. I told the manager Sal that they did not see that problem the last time I was here? He said no. And it was gonna cost me an additional $800!?! I said forget it. Will take it to someone who's not a scam artist! Not all Midas store are like this I hope but beware of this location!

amando m.

Source: YELP

25/12/2014

I had my vehicle change engine oil and wheel alignment. But later I felt something wrong wheel alignment and called them to ask for wheel alignment report sheet, instead of the before and after screenshot paper which was just misleading naive customers like me, to see how the alignments (front right and left, rear right and left angles) have been changed. HOWEVER, VERY INTERESTINGLY, they said they did it on DEMO mode so they don't have history data for my vehicle and ask me to bring back my vehicle to do it again! Oh My God!!! It's a fraud! WATCH OUT this shop to charge you for nothing they do.

James J.

Source: YELP

11/04/2015

Great customer service! Trenton was exceptional! Very busy so I was super happy I had an appointment. I received great service, Derrick had me in and out with no delays. I will be back, thanks for the fabulous service =!

Liz S.

Source: YELP

17/07/2014

Started hearing a grinding noise every time I pushed down on the brakes, so I took my Corolla in to a Toyota dealership (never again). They told me I would need to replace the brakes, and I'm not completely clueless when it comes to cars, so I knew it was too early. Mainly because the car is fairly new.
With the recommendation of a friend, I decided to take my car in to this Midas, and Sal was great. He was honest about what was really causing the noise, and said that I actually did not need to replace the brakes. So after resurfacing the rotors I was on my way, car as good as new! Not overpriced, and very pleased with the overall experience. Will recommend this Midas to all of my friends and family! Thank you Sal!

Sweta G.

Source: YELP

15/08/2014

They do bad business unprofessional and honestly I feel they have stolen from me. Reconsider before taking your vehicle to this place.

John B.

Source: YELP

02/02/2012

Took my wife's 2009 Jetta in because she said her brakes were making noises and needed an oil change. I have been here before with my Wrangler and they seemed up front and honest so I figured I use them again. Dealerships will just rip you right off.
Sal (the manager) said only the back brakes needed to be replaced and the rotors just resurfaced. He also gave me the oil change for free!!!
The side mirror needed to be replaced on the car from some damage so he offered to call junk yards for me to find one while I waited for my ride to pick me up! He didn't find one, but how cool is Sal for trying to find us one!!! I did end up finding a good deal on eBay for a replacement mirror and he offered to install it for me!!!!
This place is honest and very friendly!! Highly recommended!!

David K.

Source: YELP

13/08/2014

Great experience and since I was out of state they made sure I was safe to get back on the road. Great prices and lifetime warranty is definitely worth it.

Thomas G.

Source: YELP

11/04/2013

Nice, friendly service--BUT my brakes now squeak SOOOO Loud!! I've driven well over the 100 miles "to get the dust off". I'll NEVER recommend this place, and they've lost my return business!! Horrible!!

Andrea B.

Source: YELP

16/07/2011

I agree with the first review. Avoid this place.
I had brought my Honda Civic to Buena Park Honda for servicing. They noted that I needed a power steering fluid change and a brake fluid change. Since they charged me an arm and a leg, I ended up just taking my car into this Midas. Prices were more reasonable, though I was sure I wasn't getting the same quality of parts. They charged $80 for the power steering change and $50'ish for the brakes.
Then my next service (about 4k miles later), i brought the car into Norme Reeves Honda and ... wait, I need another power steering fluid change? I went to the technician and asked him to show me. I was there with a friend (who's pretty car savy), and we were both convinced that Norme Reeves Honda was truthful.
So from two shops telling me the same thing, one 4 months before I went to midas, and one 4 months after I had my power steering fluids changed at midas - I'm pretty sure they just ripped me off and did not do the power steering fluid change at all. And yet, they rang me up for $80 telling me it was all done.
Oh, BTW, during the visit, I also asked them to check my battery and let me know if it's low and need to be changed soon. They came back and said it was all fine, nothing wrong and that I had about 50% of the battery left. My car battery died and I ended calling triple A three weeks later!
What a sham!

Bo T.

Source: YELP

02/06/2011

The manager "AL" is a good man who runs an honest business and tells you how it is with your vehicle. He will let you know how your car is doing good or bad. He is slowly but surely building a good reputation at this Midas.
I have had my car serviced from oil changes to major brake work with 100% satisfaction. The place is sometimes empty but the guys who ran before made it that way before "AL" the new manager arrived. Lets face it, car repairs are expensive because you have to know what you are doing.

Alvaro G.

Source: YELP

13/08/2012

Here is my complaint in a nutshell: When I took my car in because I heard a grinding noise when I braked, Midas gave me an estimate of $1100.00 to repair my brakes, struts, and rotors, because, according to Midas, they didn't meet minimum requirements, and there were leaks. So, I took the car to a mechanic who is a family member that I trust, and he said I did not need any of the repairs that Midas said I needed. The grinding noise was due to some dust on the back brakes! Here is the whole story:
I am a middle-aged white female. When I needed new brakes on my 2000 Honda CRV a few years ago, I had gone to Midas down the street because it was close to my house and I trusted the name!!! I had gotten the free brake pads replacement guarantee for the life of the car, so in May, 2012, when my brakes sounded like they were grinding when I put my foot on the brake pedal, I took it back to the Cypress Midas to have them checked out. I left the car for a couple of hours so they could identify the problem. When I went back to look at the estimate, they said that I needed front brakes, front rotors, and front struts. They said that mine were under the legal specifications. The mechanic very patiently pointed out all of the problems while the car was up on the rack. He had tools with measurements and showed me where the struts were leaking. He even told me that the brakes were grinding when I wasn't even applying pressure to the brake pedal. Well, because I had been hearing what I thought was grinding, I took all of this very seriously and I was ready to take care of it that day. The estimate I was given came to $1100.00, and that included a $300 discount if I had it all done at the same time. Otherwise, it would have cost me $1400.00. They reiterated that this was a good deal! So I called my partner and asked her which credit card I should use because I wanted it taken care of right away! After she was done freaking out about the estimate, she reminded me that we might want our son-in-law's cousin, who owns his own automotive shop in Huntington Beach to take a look at the car and give us a second opinion. I reluctantly said okay (because I really wanted the brakes in great operating condition now!) and called my family friend mechanic. He told me to bring in the car so he could look at it before I spent any money on the brakes. He also reassured me that if the car was braking okay, that the problem might not be as urgent as I was told by Midas. So, some time passed before I was able to take the car to my mechanic cousin-in-law down to Huntington Beach. He kept the car for about 2 days, and when he called me I was absolutely shocked to hear that I did NOT need brakes, rotors, or struts!!!!! He said that the back brakes had some dust on them and that's what was causing the noise I was hearing! He told me that all of the measurements were above all minimum specifications, and the only thing that I needed was an oil change and a belt needed tightening! I asked him several times if he was sure, because I could not believe that just a few months prior, I was ready to hand over $1100.00 for something that I DID NOT NEED! WOW! Needless to say, I will never step foot in a Midas ever again! Oh, and on a side note, a few weeks ago, as I was driving by Midas, I noticed that their marquee was advertising Ladies' Day on Wednesdays! So, Ladies, beware!

Stacy P.

Source: YELP

25/11/2012

I been here to patch up my tires!!! Decent service!!!

Ben R.

Source: YELP

12/08/2012

Great service, honest and reliable. We have found our family Auto Shop!
Thanks Sal.

Tricia L.

Source: YELP

03/01/2013

I had the struts and engine mounts replaced. Both of them were installed incorrectly and had to be redone at another shop.

Ron R.

Source: YELP

12/07/2010

false advertising, stay away from this dump, the place was empty as in, not one car in the shop. the idiot said my 2-door explorer is considered a large vehicle so it didn't qualify for the price on the coupon, what a joke. did i mention that the place was a ghost town, the loser should have been happy to honor my coupon. regardless of the suv status!
-stay away-

Ed G.

Source: YELP

27/06/2010

Honest and great service! Had brakes done on both of my cars, and have had no problems. I strongly recommend this shop.

Preeti C.

Source: YELP