23/04/2014

Awesome

Great service and very helpfull. Same day turn around

tim.mieher

Source: YPAGE

20/10/2015

I had a broken bolt on the valve cover side of my cylinder head. I had to take the bus to get to the shop and I didn't get there until about 4.30 pm (shop closed at 5.00 pm). I also forgot about breaking a drill bit inside. He gave me advice on removing a broken bolt successfully the next time. I was given a ride home with a stop at an ATM. We left the shop at 5.00pm. I couldn't have been a more inconvenient customer that day. I don't have the words to express my thanks to Mark, and Victory Cylinder Heads.

Samuel L. DaSilva

Source: FBOOK

30/09/2015

Victory does a great job for our shop, fast turn around, repairs at a reasonable cost. Will use Victory again, and highly recommend their services.

Eric Angelo

Source: FBOOK

14/10/2015

We have our heads serviced by the most qualified and friendly cylinder head shop in the valley Thank you Victory for your continued excellence in service, and we look forward to a great future doing business with you

Kevin Robertson

Source: FBOOK

29/09/2015

Great service, fast turnaround time, and very knowledgeable

Jaime F Rangel

Source: FBOOK

07/05/2014

Jimmy Arreola

Source: FBOOK

07/05/2014

Kirk Stricklin

Source: FBOOK

03/11/2010

Heads

Victory Cylinder Heads has done head work for me for around 3 years.Always has done great work,Fast turn around,, and good rates. Thanks Mark ford cobra

fordcobra

Source: CSEAR

25/03/2014

I have had mixed experiences with this store. I have only taken my car to Volkswerk over the last 3 years, besides having the dealer turn off an airbag light. At first the service was good and the repairs appeared to be necessary, but he was unable to diagnose nor was he aware of an issue with 2004 Beetle's and their amplifier shortage, which the dealer told me that was a big issue with these cars, which he actually never did fix and caused me to have to replace about 2500 in parts that could have been prevented.
He then replaced a hose associated with the 0 2 line and within a month I had another issue for the same sensor code. I took it back to him and had him look at the car. Instead of taking responsibility for a mistake that he made, he accused me of taking the car elsewhere and that he put numerous hours in on the car and gave me a handwritten letter that I would have to pay for any unwarranted work on the vehicle.
Talk about unprofessional and rude. Again I had only taken the car to him for the last 3 years, so someone is not fully focusing on the task at hand and completing the job properly.
I would recommend him for small jobs on the car, such as an oil change, but take your car elsewhere if there is an electrical or major issue with the issue with it or if you need you 0 2 sensor replace.
I don't expect something for nothing and if a person is doing new work on the car I expect to pay for it, but to have the same error code pop up within 1 month of it being fixed the normal person would assume it was not fixed properly. I also don't expect to be gouged, which it would have cost much less to just take it to the dealer.

Matthew Z.

Source: YELP

19/06/2013

If there was a category worse than "Poor-Fair" I'd use it. How bout' "Rip-Offs" or "Scammers" or "On-Drugs"? Please take the advice of these reviews and stay away from these lying jokers. They have no business naming themselves "Volkswerk" because they don't know jack about aircooled VWs . They took me for no small change $$ worth of work - a lot of it I did not ask for. They ruined a brand new motor by crushing the push-rod tubes and now of course it's leaking oil. They ran a new fuel line (that I didn't ask for) & that is also now leaking. My Ghia was there for almost two months! They lost my $150 60's license plate and all my warranty paperwork for the engine. Again - do yourself a favor and find a REAL VW shop unless you want to deal with small claims like am!

R F.

Source: YELP

16/07/2014

This place ripped me off, big-time. Because I liked them, I'm disinclined to think they did it deliberately; rather, that their incompetence and hubris combined with my mechanical ignorance and naivet to create a disaster. Here is the complaint I sent to the Better Business Bureau:
"I took my VW Bus in for diagnosis of a problem which kept the engine from running properly. I explained the symptoms and asked them to try to determine what was wrong and what it would cost to fix. They told me they had found and fixed the problem and charged me $223.63 on 5/7/14. I test drove the vehicle for a couple miles and it seemed to run fine, so I paid the bill. They then said the vehicle needed a "complete major tune-up" and oil change (which sounded reasonable as it had been sitting for about three years), so I authorized the work. They subsequently said I needed a new battery, new double relay, new front brake pads, new rear brake shoes, a new fuel injection hose (for which the fuel tank had to be emptied and dropped), and various other small parts. When they said it was ready (on 5/24/14), I paid the new bill. When I started to drive home from their shop the engine exhibited the same problem that I had originally asked them to diagnose, and which they said they had fixed. In total, I paid them $1809.51 and received my vehicle in the same condition as it was before any work was done. In addition, the side cargo door worked properly when they got the bus. Now the door won't close completely and can't be locked.
Since I have no money to try to get the vehicle fixed elsewhere, I was forced to sell it. The person who bought it drove it first. The problem with the engine was immediately apparent to him, and I was obliged to sell it cheap.
I would accept a refund of $1000.00. That would allow me to finish paying back the money my mother gave me to have the car worked on."
Note that I didn't ask for a complete refund. The BBB has mailed the complaint twice to the business (and called them), asking for a response. So far there has been no reply. Make of that what you will, and be very careful if you go to this shop. If you do, hopefully your experience will be better than mine

Brent B.

Source: YELP