31/12/2015

Much love to Mike, Robert SR, Robert JR, Christine, and all the rest of the Lloyd's collision family. Couldn't be more happy with the repairs to my vehicle. These guys are top notch professionals. Only place I would recommend to anyone in need of collision or paint repair.

Dylan Keizur

Source: FBOOK

22/03/2014

They did an awesome job on the wife's bumper matched the exact color off of a piece the size of a silver dollar skills award to mikey and bubba. Great shop and prices.

Michael De Hoyos

Source: FBOOK

15/10/2014

The guys do wonderful work . They also take care of their customers very well. Thank you very much

Ben Kelchner

Source: FBOOK

16/03/2013

Great Service! Awesome Price! Great People! I will never take my cars anywhere else, and will ALWAYS recommend you to my friends and family!

Scott D. Oram

Source: FBOOK

28/07/2015

Great work, great people, fair prices. Lloyds Collision is the place to go for Auto Body work.

Tom Zeffiro

Source: FBOOK

25/05/2014

This body shop is great. Bob always get's the job done.

Jeff Curtis

Source: FBOOK

07/05/2015

Excellent service super friendly staff and management. They took care of my Cadillac beautifully and I trust their employees.

Darren James Maio

Source: FBOOK

23/02/2016

پآل امینی

Source: FBOOK

02/05/2014

Josh Radney

Source: FBOOK

27/02/2014

Alonzo Fierro

Source: FBOOK

30/11/2013

Jackie Santos

Source: FBOOK

28/11/2013

Nick James

Source: FBOOK

27/11/2013

Robert Lloyd

Source: FBOOK

06/11/2013

Andy Fierro

Source: FBOOK

04/10/2013

Michael Gobiecki

Source: FBOOK

04/10/2013

Kristie Gibson

Source: FBOOK

04/10/2013

Ronn Hall

Source: FBOOK

02/09/2013

Jes He-Man

Source: FBOOK

19/07/2013

Myra Fierro

Source: FBOOK

11/10/2013

Happy customer.

My 2003 Dodge truck was looking its age. Lloyd's made it look brand new. Thanks for the wonderful job. :) I am one happy customer.

Kurt t

Source: INPAG

17/10/2013

Awesome work

Awesome work at a reasonable price. They offer a warranty that can't be beat! I had searched several shops and estimates before choosing LLoyd's. I looked at the type and variety of cars that were at their location to observe the quality…

KELLY Y

Source: INPAG

23/10/2013

Beyond our expectations.

Beyond our expectations. They took personal interest. It was great doing business with Lloyd's.

hussyy640 0

Source: INPAG

25/10/2013

PROFESSIONAL

I have taken 2 of my vehicle to Lloyd's Collision, unfortunatley, on numerous occasions and have received nothing but AMAZING, PROFESSIONAL and COURTEOUS treatment from the staff. Not to metion the work they do on my vehicles is back to…

steve a

Source: INPAG

26/10/2013

Better then it Was

I retired from USMC in 2000, shortly after that I purchased a 1995 Lexus. In 2002 I was involved in an accident and not having any repair facility to turn to, I heard from a neighbor of Lloyds Collision & Paint, in Santee. Since my car was…

RUBY y

Source: INPAG

29/10/2013

Super friendly service

Super friendly service and even better quality work. It's nice to know that when you put something as important as your vehicle in someone's hands, they actually deliver at a higher rate of service than expected. They repaired a rear panel…

CHESTER R

Source: INPAG

13/11/2013

The overall experience was GREAT!

Friendly! The overall experience was GREAT! Customer service was also great! Thanks to David and Gregg I have a new car.

Quinn n

Source: INPAG

20/11/2013

I am a return customer

I talked to the people at Lloyd's body and was convinced that they care about their customers input. I cant say enough about the professional staff there. My car is perfect. turned out beautiful. I am a return customer my wife recently had…

KATHY y

Source: INPAG

07/12/2013

They did a good job the paint

I recently went to Lloyd's to repair a bumper and side panel on my wifes honda civic,(shes not such a great driver) the employee mike that was helping me was very helpful and explained the process and gave me a price that beat all the…

ANDRE E

Source: INPAG

11/12/2013

I would recomend this company to anyone

I would recommend this company to anyone I had great service my insurance company took 3 weekends to get out there. Once the insurance company came they had my truck done within 9 days. They are a great family business and it was a…

TERRY y

Source: INPAG

25/12/2013

They go the extra mile

Great work, family owned and operated. They've compeleted 3 collision repairs (damn Kids)and painted my show car. Although they're very busy they completed work within a reasonable time. I'd recommend them to anyone looking for lifetime…

Agatha a

Source: INPAG

07/01/2014

Great experience.

"Great experience working with Lloyd's Collision and Paint. Mikey Lloyd painted my 09 Harley VRod, along with some minor body work. I only gave him some colors to match and some graphic ideas I had. Mikey took these ideas and made my bike…

CHRISTINA A

Source: INPAG

14/01/2014

Great!

These guys are always working hard to do the best job they can. Recently they did a vehile for a charity event that we sponserd. The vehicle is a donation to victims of a DUI accident. When we called Bob at Llyods, He said "no problem,…

NICOLE E

Source: INPAG

23/01/2014

The best!

I do business with these guys all the time, and they are the best in San Diego either for a retail job or even a Wholesale account. Really reasonable on pricing.

MAY y

Source: INPAG

22/03/2014

Looks wonderful

Great service. My car looks wonderful. I appreciate the detail work on my car. Also they are a very professional business. I would definitely recommend this shop to others.

BETTY y

Source: INPAG

03/04/2014

Beautiful job.

Beautiful job. Worked with me on the price. Hopefully I won't need them again but if I do, I choose to call Lloyd's!

ELMER r

Source: INPAG

12/04/2014

In the years since,

"In the years since, I've unfortunately, been involved in a few more small fender benders. But in each and every instance, my car has been repaired and returned to me in a timely manner and in better condition than I could have expected. …

CECIL l

Source: INPAG

10/06/2014

Extremely kind

Robert and Robert Jr were extremely kind and informative clearly explaining the process of doing body repair and painting to my 2008 Toyota Yaris. I would highly recommend them and will always bring my vehicles to them for my auto body and…

Layla a

Source: INPAG

09/06/2014

Robert and Robert Jr were extremely kind and informative clearly explaining the process of doing body repair and painting to my 2008 Toyota Yaris. I would highly recommend them and will always bring my vehicles to them for my auto body and paint repairs in the future.

Laylajhkf05@hotmail.com A.

Source: YPAGE

11/04/2014

"In the years since, I've unfortunately, been involved in a few more small fender benders. But in each and every instance, my car has been repaired and returned to me in a timely manner and in better condition than I could have expected. My experiences have been with Bob Sr., Bob Jr., Mike and other members of the staff. In each instance, I've found everyone of them professional in answering even the most insignificant question thoroughly and timely. At present, I'm having them perform extensive engine work done on my Mitsubishi 2004 Spyder. So far, the work has been done under the estimated price. In closing, let me state that Lloyds has always performed any work I requested or wanted done to a condition that I couldn't have possiblly expected not to mention, that it was finished under the estimate I was initially given. It would appear obvious from the above, I pass along HIGH MARKS for Lloyds Collision. But let me state something one generally finds in this trade, it's the fact that I consider Bob Lloyd a very dear friend who goes out of his way to help others, something I've witnessed time and time again."

cecill182

Source: YPAGE

02/04/2014

Beautiful job. Worked with me on the price. Hopefully I won't need them again but if I do, I choose to call Lloyd's!

elmerr714

Source: YPAGE

22/01/2014

I do business with these guys all the time, and they are the best in San Diego either for a retail job or even a Wholesale account. Really reasonable on pricing.

mayy394

Source: YPAGE

13/01/2014

These guys are always working hard to do the best job they can. Recently they did a vehile for a charity event that we sponserd. The vehicle is a donation to victims of a DUI accident. When we called Bob at Llyods, He said "no problem, bring the car over". It was finished today and looks really great, pluss he even orderd parts for it.

nicolee415

Source: YPAGE

05/07/2016

Lloyds Collision and Paint Center is AWESOME! Everyone working here is down to earth and genuine. They all go out of their way to give above and beyond in customer service. Their work is excellent and there prices are extremely reasonable. I highly recommend them!

Tamra Herb

Source: GPLAC

26/07/2016

My fiance is VERY particular. She took her Rav4 to Lloyds and she is extremely pleased. Great customer service. Honest and friendly. When I need work done I'll take my car here too.

Jim Hassey

Source: GPLAC

25/02/2016

My name is Bobby B I work at El Cajon Harley,Bob Lloyd is a customer of ours.so it was only natural that when the door to my 1995 Firebird got ripped off ,that I would take it there for the repairs.The whole crew are truly professorial and the customer service is "AWESOME".The turn around time was quick,now my Firebird looks brand new better than before the accident.I highly recommend Lloyd's for all your Collision needs,Thanks, Guys

Bobby Bradshaw

Source: GPLAC

03/10/2015

Rear ended someone, couldnt even lift the hood of my car. Other places quoted me around 500-1000 dollars for a fix, these guys did it for under 300. They were patient with me when i had a hard time finding a new hood and held my car there for no extra charge. When i finally found a new hood, they went above and beyond what was asked of them in fixing it. They will be my first choice from now on.

Caitlyn Baldwin

Source: GPLAC

20/05/2014

I first used Lloyds to repair my car after an accident in 2003. Bob was courteous, professional and my car was returned in better condition than before I bought it. Since then I've been back numerous times each time with the same results. Bob, Rob, Mike and the entire crew have become friends and I value their friendship just as they value the work and dedication shown in their work.

Dan Mathews

Source: GPLAC

09/04/2016

These guys are super honest and do great work! I don't deal with body shops too often, and I was a little weary at first- only because I didn't know what to expect. However after talking to them and seeing how they communicated with Progressive, I was sold.
I brought my car to them after a rear end collision. They had to remove a rear molding off the rear quarter panel to repaint it. They reattached it, but forgot to install the retaining clips so the molding was about 1/4" off from the body of the car. I picked it up at progressive and noticed it right away.
I let progressive know, they went out and took photos and told me they'd contact the shop to see if they'd removed it. I thought "great, well the shops going to say no they didn't touch it- and now my panels going to be like that for the rest of its life". However this was not the case as the shop did communicate with them that they had removed the panel. This was my first hint at how Loyds does business. The shop called me personally and asked to bring my car in.
I left it there first thing in the morning, and within an hour Robert Jr. Called me back and said that the guy who installed it had forgoten to throw the clips back on the panel when he installed it. He apologized and said how embarrassed he was-
Listen, working on a car is like playing with a large jigsaw puzzle with hundreds of tiny pieces and a couple of larger ones that make up most of the picture. Mistakes happen and tiny pieces can be left out, especially when you're juggling with 20+ different jigsaws at the same time. I'm fine with mistakes as we're all human and make them- but it's the OWNERSHIP of them and taking the correct actions to rectify them that really sold me on Loyds. That is something that is hard to come by now a days, and when you find it- it deserves to be mentioned and brought to light.

Balto D.

Source: YELP

22/02/2016

great price for great work, the rear bumper was painted on my 2013 camaro and looks as good as new. i've had other parts added on to the car and painted elsewhere where the paint does not match perfectly in the sunlight but that was not an issue at all here, does not even look like it has been messed with. they also painted the grille for a great price and had the car finished in a reasonable amount of time, and were able to give me a ride home when i dropped off the car plus help me bring my second vehicle back home when i picked up the car. definitely coming back whenever i need anything done to any of my cars
also very trustworthy, they removed the front fascia to paint the grille and found a wiring problem to my fog lights and were getting it fixed at no charge just in case it was damaged upon removal (it had been damaged previously not by them) and after i told them this they still fixed it at no charge.

Ruben R.

Source: YELP

06/05/2016

I picked up my car today and I have to say, wow! I got into a fender bender around the first week of April. Cars bumper had a crack and it was lose. So through my insurance I was sent here, an I'm so happy with the results. I dropped my car off Monday at about 12 and they called me Thursday afternoon with everything all done. They replaced the bumper, painted it and even cleaned the inside of my car. I just had to pay my deductible and that's it. I checked over my estimate and they charged fair and honestly if I ever have to ( which I pray I never have to) use a collision center again I will come back to this one. The staff were friendly, they were on it and above all I felt like I was generally taken care of.

Jennifer A.

Source: YELP

01/02/2016

I called this morning with an odd request. My daughter is a softball catcher who needs her helmut painted in her school colors. I had called another local place who told me no. Then I called Lloyd's and I believe I talked to Robert Jr who said "No problem. That's something we can do." How nice to have someone so eager to help out. I'm sure the finished product will be as good as the service. Thank you Lloyd's!!!

Mary Beth E.

Source: YELP

27/04/2015

So much awesomeness to talk about!! OK, where to start...
The day I pulled in to get a quote for the damage on my car I knew I came to the right place. I was having a hard time with my insurance company and felt they were giving me the short end of the stick. They helped me handle everything. I never even met the adjuster.
What I liked the most about this shop was that I felt super comfortable talking with the staff. I never once felt like a customer. I felt like a friend. I trusted them from the start and when I picked up my car, I was ecstatic. It looked brand new. The color, the finish, everything.
I my insurance didn't even include some of the repairs in my estimate. Lloyds did the repairs anyway and I didn't have to deal with any of it. My insurance didn't even send the payment to me until a week after the repairs were finished. It didn't matter to them if I had the payment, they told me to pick up my car anyway, and to just bring the check to them when I got it.
Amazing business, amazing professionals, and amazing work!!
Now, to change insurance companies!

Erin H.

Source: YELP

13/04/2016

This was our first visit to Lloyd's. My husband "somehow" significally scratched my two week old 2016 mustang. Went to Lloyd's, the employees were super friendly and professional. They took the car in that day, which we didn't expect. The car was ready the next day and their work was superb. The icing on the cake was the very reasonable bill we received. We will definitely return to Lloyd's for all of our future "mishaps".

Jennifer A.

Source: YELP

30/12/2015

My review is in response to Paul A's review dated 12/29/15. I am the actual customer who's vehicle was repaired due to him rear ending me on 12/15/15. He did not want to go through his insurance and wanted to pay for the repairs because he works for a car dealership and wanted to use the repair shop that they deal with because it would cost him less as he could instruct them to do as minor as possible to keep the cost down. I asked if I could take it to one of my choosing and he agreed, then when I did, that is when issues started to arise. Lloyd's is a top notch company that truly prides themselves by being honest and providing excellent service. They bent over backwards to try to appease him with the price of the repair. My KIA Soul was purchased with the premium package. The estimate that was given was without knowledge of a particular sticker on the bumper that had to be replaced. As for being rude, it was not Lloyd's employees being rude but Paul. His behavior towards them was unacceptable and unprofessional. I know this because he was all nice to me, even when I paid a visit to his place of employment to inquire if there was a problem. After that visit he finally returned their call asking for the address and abruptly hanging up on them. He showed up yelling and cursing and made the payment then called me and rudely told me that payment had been made and abruptly hung up! Needless to say I was extremely embarrassed and apologized profusely to them when they PERSONALLY DELIVERED my car to my home. My car looks brand new and I couldn't be more pleased with the repair. I would highly recommend them to anyone needing repairs done to any vehicle.

Theresa W.

Source: YELP

05/01/2016

My Camry had a broken door latch, and the people who do my alignment and brake work recommended I come here. Robert Jr. and Matt's customer service was impeccable! They are the nicest guys you could want to meet, got the door fixed faster than I could have expected, and the grand total was less than what the LABOR ALONE was going to cost at a certified Toyota place. On top of that, when it came time to pay and the total came out a little higher than what was estimated, they knocked it back down to what they had quoted over the phone. I'm proud to take my business to such good people in my community.

David G.

Source: YELP

25/02/2016

My name is Bobby B I work at El Cajon Harley,Bob Lloyd is a customer of ours.So it was only natural when me door on my 1995 Fire bird got ripped off I took it to there shop in Santee to get fixed,all the employee's are true professorial's ,and the customer service is AWESOME,they took take of everything and the turn around time was quick.Now my Firebird looks like new better than before.I highly recommend Lloyd"s for all your Collision needs.Thanks' Guys

Bobby B.

Source: YELP

25/03/2015

Was referred to this place by a family member. it's a family owned business and they are very friendly. Mom's car bumper had major scratches and Mike gave me a great deal on fixing it. When I went to pick it up, I was shocked at how great it look. DEFINITELY recommend this place to all my friends and family members. Thanks again Mike.

Hani D.

Source: YELP

05/08/2015

Definitely recommend this place!!! I was in an accident at the end of June and I decided to take my Kia Sorento here for repairs because the reviews had been so great. The damage to my car was major and I was really nervous about the cost and the out come. Needless to say, all the repairs came out phenomenally!!! My car looks all shiney and brand new. Even better than it did before it got hit! and Mike was really nice and a pleasure to work with. They handled everything with the insurance and no one bothered me with any unnecessary issues. Which was great because the accident itself was stressful enough.

alex o.

Source: YELP

24/07/2015

I HIGHLY recommend this place. I'm guilty of never leaving reviews, but I had to leave a review of this place. My mirror was broken off and I needed a new one. Problem is and what we ran into was, '03 Spyder mirrors aren't in production anymore. No problem for Mikey, he found a used one and painted it to the exact color of my original mirror. Came in after lunch and 20 mins later I was done. The customer service is amazing and they provide great work for a fair price. If you need something fixed, I say DRIVE FROM SAN FRAN and get it fixed here.

Deej L.

Source: YELP

18/10/2014

I got my car fixed here about 6 months ago... Just now getting around to writing a review. They were professional and prompt. I dealt with both the owner and the son. When I went to pick up my car, it was immaculate. They had detailed it inside and out. I couldn't have been happier. They also supplied me with a small bottle of touch up paint. It left a good impression not to mention the fact, that my bumper was flawless when it was finished. I would definitely come here again, should I be in need of body work on any of my vehicles.

Tammy C.

Source: YELP

28/09/2015

These guys are all about customer service and quality workmanship. Rob at Loyds did a great job. They finished my vehicle on time and it came out perfect. I highly recommend them.

Jay S.

Source: YELP

08/10/2015

This is the most painful experience I've ever had, my brand new car a Buick regal gs turbo pearl white had a tree fall on it and I was recommended Lloyd's auto collision in Santee by progressive insurance, it was guaranteed so I was sold by the reviews and recommendation of progressive. When I called the owner inquiring about my car he assured me this is a nice car I'm going to take my time with it, well a month later I got my car and it last looked horrid, the paint color didn't match, the rear bumper which had nothing wrong with it was removed and put back on but now with a scratch and an uneven alignment where it merges together, the front windshield had been replaced but the new one had a chip in it, the door now squeaked, and to top it off the paint had waves in it! All I can say it wow, thanks for making my car look good....now its at Millers and the owner went through it all with me when I went over there UNLIKE Lloyd's in Santee when I went down there Robert just pointed to my car and didn't even spend a minute with me, what a waste of time, to top it off I had to pocket the car rental bill while they jacked up my car for a whole month

Rhiannon M.

Source: YELP

02/08/2015

Love this family run business. Wonderful employees also gets the jobs done. Trustworthy

Becky K.

Source: YELP

27/07/2015

We have been taking our cars to Lloyeds collision for the past 3 years and they have treated us with the up most importance ,from a small job to a big one ,these guys can handle it ,and the paint job they do is spectacular , If I ever need a body shop ,Its Lloyeds I trust them and their work , Thank you Robert senior and your sons they really know the business and how to treat the customer.. Sincerely Charley C

Charles C.

Source: YELP

01/12/2014

I was referred here by a good friend. I was welcomed by the staff as if I was a regular. I was introduced to Mikey who hit my project full speed. Final result was just as I requested, if not better. I will direct all my future business here as well as direct all my friends to send there business here. I wish there was 6 or 10 stars because Lloyd;s deserves them all.

Earl V.

Source: YELP

05/12/2013

I was referred to Lloyd's by the Santee Chamber of Commerce. I had my truck detailed, inside and out, as prep for selling the truck. The truck came out perfect! The paint was shining again. The interior leather softer than ever. Bob and his crew did an amazing job at a very fair rate. Would recommend for detail work!

Michele C.

Source: YELP

09/03/2015

You never want to need a collision and repair center-- but, due to my car being hit twice in the past year (yes, that can actually happen)-- I needed a great place that I could trust. My work is super close to this shop and a co-worker recommended them. There are a ton of great reasons I went to them twice: I was pretty much blown away by how communicative they were about the repair process, impressed by how quick they were to let me know about any change in repair scheduling for the work, surprised by how totally upfront and fair and reasonable they were- and finally-- they just flat-out do amazing work! This is a family owned business and the fact that they truly like their customers shows in their work, in the way they deal with you and just in how upfront and real they are. I can't say enough about how eager they clearly are to meet and exceed expectations. Having needed their services twice in the past year-- because I hope I don't have to use them again (!) -- I just need to pass along the good vibes they sent out to me and let other people know what a great choice they are... So very impressed!

F. H.

Source: YELP

01/08/2014

I used Lloyd's Collison repair for repair work after an accident with my 2007 Hyundai. They were great.My insurance paid for the repair and I asked if I could take it to Lloyd's because they were a local small business and I had heard good things about their work. Allstate was happy to hear of my choice and my repairs would be guaranteed as they are a recommended repair facility. My car was done quickly with no headaches. They dealt with my insurance and took care of everything.The color match was perfect and I am so happy with the work.

Roberta D.

Source: YELP

02/05/2014

I took my wife's Acura TL to three Santee body shops for estimates on dents and dings I had done over the years. I chose Lloyds as Robert Lloyd Jr. gave me a fair estimate, said he would do some extra no-charge clean-ups on the tiny/but annoying scratches and I could see that Robert is a genuine and honest businessman.. And... he was the only estimator who really understood when I said I owed my wife a perfect car as she had never made a mark on it. The car was done in less than a week and looking like it was brand new. Could not see anything but new looking car! And I'm a perfectionist. So that says a lot.
Now - before the paint is a month old, my wife scrapes a rocker panel!
So without a doubt nor any need at getting other estimates I took it to Lloyd's this week. I got a ride to my home, the same great service, the car repaired on time, and that good feeling from doing business with good people in your home town.
Ronald Gerak
Santee, CA.

Ronald G.

Source: YELP

24/08/2013

Lloyd's currently has my classic vehicle that is in a body off restoration. My car has been there for about six months and I am excited for the final results. Both Rob Sr and his son are passionate about bringing new life to classic cars. I feel comfortable with my investment in their hands. They are always positive when I show up to check out my car. They have treated me with no hassle respect and have always emphasized doing the right thing for myself and the vehicle. In life there are people who learn profit margins and how to be the most profitable. In the case of Lloyd's it is obvious that the focus is on the piece of art being built and excitement of bringing back memories of peoples past. The staff is clean cut and hard workers. I would recommend this company to anyone.

Patrick H.

Source: YELP

20/03/2013

Great service.. reasonable price.. in and out in two days!!

Scott O.

Source: YELP

08/05/2012

i recently went to lloyds to repair a bumper and side panel on my wifes honda civic,(shes not such a great driver) the employee mike that was helping me was very helpful and explained the process and gave me a price that beat all the quotes i had receaved from others, they did a good job the paint they used matched the factory honda paint perfectly and me and my wife thank you guys very much
Sincerely,
kyle and nicole

Kyle M.

Source: YELP

09/08/2013

After my Prius was rear ended, I was given a list by my insurance company and wasn't all that impressed, so I checked out some of the reviews at Yelp and boy, did they come through. Starting with the attitude, it was professional and knowledgeable.
And they are consistent, the service is as they say, your car needs the following and when it was completed, just like promised, done right. They know the whole system that is involved, you have a feeling of confidence that they will take care of all of the details. You definitely have the sense that they really care about getting the job done. When I picked up the car, it just looked so great, back to the way it was before the Rear End got hammered by some clown driving way too fast. The price structure is very fair, you know that they have been around for a while, will stay around and with the family involved, they take pride in their work.

Ira W.

Source: YELP

13/03/2013

I took my Jeep here after the corporate place my insurance recommended said they could not do the work for me.
My Jeep is an older one so I didn't care about fixing scratches on the bumpers, I only wanted it safe to drive and a little body work done.
I worked with Robert Jr and he was friendly and let me know everything he planned on doing with an time and cash estimate.
The time estimate went over by 2 days which was not a big deal to me and the estimate went up by about 3%, about $80.00 because they found more damage to the gas tank then expected.
They did a great job with my car and I am very pleased with the work done. I will recommend all my friends/family to them for body work.
Kasey

Kasey G.

Source: YELP

13/02/2013

This is the only place my husband and I will bring his Toyota Supra! He has a red Supra that has gotten into some fender benders and has gotten dinged when parked in the street, so we have been here frequently. Everyone at the shop is super nice, they take pride in what they do, and they really make every effort to be flexible to accomodate your schedule. They know it is hard not having your car around. The job they do is spot on, and the paint looks perfect! Way to go Lloyd's!

Lauren W.

Source: YELP

14/05/2011

I was referred to this place, they installed some fenders and repaired a lip on my bumper, . The job took over 2 months, funny thing is I went in a week before they finshed and all had done in a month and was remove my fenders, I was given an eta of 2 weeks, each week promising it would be finsihed, best part is theres over spray on my headlights, the bondo work is shit, wavy . I pop open my hood they forgot to spray the jams of the fenders so when u open the hood u can see bondo. theres more, a molding was left out of this process they recieved it when they finished my cae, parts dept fault, no prob right just spray it ill throw it on myself, my repair was started in jan, as of today I called this morning and they still havnt "finished painting " it. Thats 5 months in .
I understand if u go to a cheap place ,u get cheap work, but they where paid close to $800 to paint to fenders and a little lip, wat some ppl pay for a whole car, really? Theyr hacks, I used to work for john hine dodge auto collision, I dont any tools anymore other wise I coulda done this drunk and high and done a better job.

Thomas S.

Source: YELP

08/05/2011

Unfortunately, I have experienced terrible customer service here. I tried giving them a second chance to make up for their possible mistake but their true colors shined through. I was originally referred to Lloyd's body shop and given Robert Sr. to speak with. Well we spoke over the phone about doing an estimate on my car for a lawsuit. The car cant move and he agreed it wouldn't be a problem for him to come out, especially because I am only 1.8 miles away from the body shop. I called him on a Thursday and expressed to Robert Sr. the importance of getting my car quoted by Monday. Robert said he was tied up that day and he would be able to do it after he was free. I asked him if it was manageable to have it done on or by Monday and he not only said yes, he promised and said, "you have my word and I promise I will be there. " Well we spoke on Monday and he said he would show up late in the afternoon. I called him and he never returned my calls or voice messages. He never even called back to follow up and Robert just let it go.
I decided I would give Lloyd's a second chance, so I walked in a week later and re-introduced myself. Robert Sr. remembered who I was and our situation, he didn't even apologize for lying and breaking his "word", but for the moment I let it go. After speaking to Robert Sr. again he said he would be able to take a look at my car and give me a quote, all I had to do was give him a call at noon. I gave him a call at noon and I left a voice mail, describing who I was, gave him my contact info, and I reminded Robert that he had instructed me to call him. Yet again he broke his word and he didn't even take the time to call me back.
I would be cautions and very hesitant to take my car to a place that breaks their word and their promises, because what happens when you've spent your money and problems arise? How will they treat you? Will they ignore you or will they give you empty promises until you go away? I hope all of you in search of an auto body shop protect yourself in your decisions.

Jacob H.

Source: YELP

03/05/2012

I received Great customer service! They fixed the damage on my car without delay. I was referred to Lloyd's my insurance company. I am thankful for the referral since I paid for the damage myself. It was a good experience.

Terry R.

Source: YELP