03/11/2010

Quality repair, good customer service.

The repairs were conducted quickly and efficiently--perfect paint match too. Dealing with repair shops is often pain--this business is a pleasant exception. From the front desk gals to the paint guy--customer service simply exceeded my expectations. Thanks.

jester_23

Source: YPAGE

28/03/2008

EXCELLENT JOB

Body repair of $5,500 was completed quickly. Personnel were courteous. Excellent work. They handled insurance work without a hitch.

pops766

Source: YPAGE

28/10/2014

Awful customer service and even worse repair work. They don't even respond to customer complaints - I sent one 5 months ago and have yet to be acknowledged. Seven months after my car was "repaired", I'm still having issues. Just want my car fixed, we're not asking for any special treatment.

Ashley Boggs Fizer

Source: FBOOK

05/09/2015

Thomas Erisman

Source: FBOOK

11/03/2015

Melissa Maroney

Source: FBOOK

07/02/2015

Angie Smith

Source: FBOOK

18/11/2014

Ryan Hayes

Source: FBOOK

08/07/2014

Andrea Lisa Shoemaker

Source: FBOOK

18/06/2014

Eric Soehner

Source: FBOOK

14/01/2014

Lori Allison Rinehart

Source: FBOOK

10/01/2014

Brandon Horn

Source: FBOOK

09/01/2014

Ginny Boone-Harshbarger

Source: FBOOK

22/12/2013

Jason Hartley

Source: FBOOK

21/12/2013

Michael Stathas

Source: FBOOK

20/12/2013

Zack Dyer

Source: FBOOK

20/12/2013

Paul Peterson

Source: FBOOK

19/12/2013

Dave Frey

Source: FBOOK

18/12/2013

John Campbell Hammond

Source: FBOOK

11/12/2013

Jonathan Paquette

Source: FBOOK

01/11/2013

Nicole Phillips

Source: FBOOK

05/09/2013

Robert B Hale Sr.

Source: FBOOK

17/07/2013

Libby R Farmer

Source: FBOOK

21/07/2016

Excellent customer service from the front desk reception to the technician. My Toyota had $11K damage, was brand new, and they worked with me 3x to fix the issues with the gas tank. Each time I was greeted and treated very well. I do recommend them.

Jayme Soulati

Source: GPLAC

18/07/2016

The employee that I spoke with, Angie was very rude. I also waited while my car was getting and estimate and she was very rude to a customer and told him she never promised him anything and refused to give him a current update of the status of his car. She slammed down the phone as hard as she could after yelling "SIR GIVE ME JUST A FREAKING MINUTE AND I'LL CHECK FOR YOU!" After picking the phone back up she said "since you're so needy I'll call you every day at 9am how does that work for you??"

Brook Irvin

Source: GPLAC

17/02/2016

Voss did some warranty work for us. They were very nice and the work seems to be done well, but it has taken forever to get the work done. They don't return calls very well, aren't proactive with setting up appointments when the parts come in, and overall don't follow up well. It took follow up phone calls to make anything happen. We took another warranty item to another shop and they had it done the same day. I'm pretty sure Voss would have taken 3 weeks for it.

Ben Swain

Source: GPLAC

25/02/2016

Fraudulent business! They tried to tell us that our van was not drivable, threatened that the police would ticket us if we drove it off the lot, we took it too many other places for repair estimates that said the car was driveable, even our insurance company said the car was driveable, Voss did this obviously to try and force their business on us. Highly recommend you take your business elsewhere

Lisa Juhasz

Source: GPLAC

18/06/2013

The body work and paint job was very good. But when the car was returned with 1. the steering lock unlocked. whoever adjusted the steering forgot to lock it. 2. One of the turn lights was not connected. 3. Adhesive tape under the door came off and stuck to the floor mat. 4. Air conditioner stopped working after the job. Not sure how it happened. I will not probably go back here again UPDATE I received a call from Voss Collision Center on my concerns. I explained some of my issues and why I left the negative review. I had fixed all the issues at another service center. So I did not need them to fix any of these for me. To my dismay the unapologetic voice was not really concerned about my inconveniences. All the person wanted was to take down the negative review.

Dony Antony

Source: GPLAC