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Auto repair shop - Dickey's Body Shop - in Dumas

17 reviews

Location: 319 N Dumas Ave, Dumas, TX 79029

Office phone

+1 (806) 935-6333

Shop online

Sunday Not working
Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday Not working

4.2

17 total

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(14)

14/08/2016

My cousin was in an accident six months ago, he found what seemed to be a great body shop from what he was told. However that was not the case, all was well at first he was told great things about experience, quality, and attention to detail. All seemed great until he was back home waiting, and waiting, and waiting. When he called to check on the progress it was all duck and dive. Never was it there inadequacy in the auto body world. It was always someone else, this or that routine every single time for six months. Finally the vehicle was repaired so they said. It was picked up and in no way was it any representation of what he was told about the quality of work offered. One of the worst stories of customer service I have heard let alone the shoddy work that was done. If you are ever in need of repairs please save yourself the same trouble and avoid Dickey's Body Shop at all cost. The promises are not worth a dime if they are not fulfilled.

Gary R.

Source: YPAGE

03/02/2016

Dickey's Body Shop in Dumas, TX repaired my Altima 2 times. Once for hail damage, and once for front end damage. My car was repaired and delivered to me showroom perfect both times. They gave me a ride home and picked me up when it was ready. Overall great service and attention and I recommend Dickey's Body Shop to everyone in Dumas and our panhandle.

Our P.

Source: YPAGE

12/05/2016

Dickey's has replaced windshields and done body work for me. The work is always top notch. I recently was in a meeting with a few people and a gentleman was bragging about how he had hail damage on his pickup and Dickey's got him in and out fast even though they seemed extremely busy. He also said I can't believe they cleaned the inside of my car and the outside before they gave it back! He's not on Facebook so I thought I would share. Dickey's goes above and beyond, great job guys!

Denia Brinkmann

Source: FBOOK

22/02/2016

These ladies and gentleman did an amazingly stellar job on repairing my 2010 Dodge Ram half ton pickup. I would even go as far to say it looks better than it did from the factory. Thank you guys again so much for taking care of me

Bobby Mayfield

Source: FBOOK

03/07/2016

My cousin was in an accident six months ago, he found what seemed to be a great body shop from what he was told. Little did he know it was going to be a long journey, one that appeared to be good? However that was not the case, all was well at first he was told great things about experience, quality, and attention to detail. All seemed great until he was back home waiting, and waiting, and waiting. When he called to check on the progress it was all duck and dive. Never was it... See More

Gary Ridley

Source: FBOOK

05/07/2016

I smashed the front end of my Altima in December.Grill, radiator, hood, air conditioner components ++. The crew at Dickey's had me back on the road in less than a week-and that was right at Christmas time. My car's still looking great and driving great.

Jay Vee

Source: FBOOK

13/04/2016

Dickeys did a,great job for us on car and at a reasonable rate thank you check them out

Jamie Tipping Slater

Source: FBOOK

17/12/2015

We're from out of town and Dickey's was able to complete the needed repairs overnight. Their price for the work was very fair and they offered us more assistance than the other 2 body shops in Dumas that we went to. I recommend them if you live in town or out of town.

Elizabeth Bishop

Source: FBOOK

24/03/2016

Amazing customer service. They go above and beyond! Thanks Guys!!!

Julie Bohannan

Source: FBOOK

16/12/2015

Excellent service and amazing prices! I recommend Dickey's for all body work and part replacement.

Michael M. Running

Source: FBOOK

14/12/2015

Friendly professional reliable people. High quality workmanship.

Bob Brinkmann

Source: FBOOK

22/02/2016

Our Panhandle

Source: FBOOK

27/06/2016

I have had Dickey's fix my personal vehicle. I work for a local dealer and we have dealt with many other shops in this area. They are by far the most detailed, the best priced, and get the job done in a reasonable amount of time. I really appreciate their willingness to work with us.

Ja'Miah Burnett

Source: GPLAC

17/12/2015

Dickey's took care of some major hail damage to my vehicle. Their service was fast and my car was "showroom perfect" when I picked it up. Today, I dropped it off for some major front end damage and they have my complete trust! I would recommend Dickey's Body Shop in Dumas - great service and great prices!

Jay Valerio

Source: GPLAC

17/12/2015

We had damage to our pickup while we were in Dumas. Dickey's helped us understand and straighten out some insurance issues - 2 other body shops in town wouldn't help us. They worked out to get us back on the to Oklahoma the very next day. Their service technician was very informative of the repairs, we had to pay cash and they worked with us. I just didn't like their coffee so I'm sending them some!

Elizabeth Bishop

Source: GPLAC

09/12/2015

Dickeys did a great job on my car. Really good value for my dollar!

Lisa Crowe

Source: GPLAC

07/08/2013

Driving through Texas over the Thanksgiving holiday, we accidentally ran into a deer, which damaged our Explorer beyond drivable. Not knowing any auto body repair facilities in the area, we took the advice of the tow truck driver and let Dickey's do the repair work. Folks, DO NOT use this body shop. Less than a year after they completed the repairs, the paint started peeling off of the hood. We found out there was no primer used prior to painting. The replacement parts they used were sub-standard, and the vehicle was not put back together correctly. I have spent over $3000 fixing Dickey's fixes. Air conditioner was not reassembled correctly and was missing parts, chrome grill parts are cracking and peeling in addition to the paint issues. To add insult to injury, when we picked up the vehicle, the man told us his computer was down and he would have to mail us the detailed repair bill. Of course we've never received it.

Mike Tims

Source: GPLAC

We work with these brands

BMW
Bentley
Cadillac
Chrysler
Jeep
Land Rover
Lexus
Lincoln
MINI
Mazda
Mitsubishi
Porsche
RAM
Toyota

We perform these services

Fleet Services

  • Maintenance contracts for business fleets
  • Priority service and scheduling

General Automotive Repair

  • Routine services and repairs
  • Preventative maintenance
  • Warranty work

HVAC Services

  • Air conditioning repair and recharge
  • Heating system repair
  • Cabin air filter replacement

Oil Changes

  • Standard and synthetic oil changes
  • Oil filter replacement
  • Fluid level checks and top-ups

Suspension and Steering

  • Shocks and struts repair
  • Suspension check and repair
  • Power steering repair and maintenance

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment