02/06/2016

I brought my car into Red Ball Garage to get an estimate for some repairs that I knew needed to be done. I had already received two other estimates for the work and they not only beat both the other estimates, but they were able to do the work right then and there. They had the parts in stock and they explained exactly what was wrong, what needed to be replaced and how they would perform the work. I felt very comfortable. They did not try to up-charge me or anything like that. The work was completed right away and it was all done correctly. I would recommend them to anyone. I will definitely use them again.

David G.

Source: YPAGE

22/07/2014

Most helpful, knowledgeable, friendly, & fair mechanic I've found. It's like having a friend who's really, really good with cars. I feel confident in taking any car here & am grateful for the courteous service Red Ball has always provided me.

Rachel M.

Source: YPAGE

07/02/2012

Hospital employee discount

When my car needed service in the past I would wait until Saturday my day off. A co-worker at Baptist Hospital told me about The Red Ball Garage. WHAT A FIND! Not only did they provide good service they give a 15% discount to all…

1golfpro

Source: CSEAR

03/06/2006

greatest garage in nashville

these people are great , very friendly, explain everything to you and car was repaired what it needed not a grocery list. home town feel garage very knowledgable people and very quality mechanic shop. not like any shop ive ever been to,…

squeekysho

Source: CSEAR

10/07/2007

Poor all-around garage

Red Ball Garage might help you out if you have an expensive service, but even then I do not trust them. I have been there several times in the last few years. Once when I spent around $400 they were nice and courteous. The next three…

jrussell70

Source: CSEAR

16/07/2007

Stick to a Recognized Chain

I got an oil change there and for the second time they forgot to rotate the tires. They finished it so late in the day that they told me I would have to return the following day to have them do it.

vdavies3

Source: CSEAR

30/07/2007

I TELL 10 PEOPLE

I use the services of Red Ball Garage and have been very satisfied. I found about the garage from a co-worker. Now I recommend them to everyone. I have found if you take your car in the afternoon it does take longer to get it back. I…

jjones10

Source: CSEAR

03/03/2008

Don't trust these guys

I took my car in to get new brake pads in October 2007. They were barely squeeking at the time, but the brakes squeeked worse after I took it in. So I took the car in again, and they "fixed" it for free. After the second visit, the car…

avannake

Source: CSEAR

05/08/2008

CONT. READ BELOW FIRST: Very dissatisfied, mislead and disturbrd by the unfinished work and terrible customer service

saying I would have to wait in line after the other 10 clipboards he had hung up on the wall were completed in about 2 or 3 hours, I could tell it was a lie, so I said "Oh I can wait 2 or 3 hours in the wait room" and he stopped me to say…

khprao

Source: CSEAR

10/11/2008

OVERPRICED, UNDEREDUCATED MECHANICS!!!!

My husband first told me to go to this garage when I was having transmission issues. They had worked on his Jeep Cherokee air conditioning (which is apparently bad in general) so I brought it there. I was told that the transmission needed…

karen112233

Source: CSEAR

22/11/2008

get real

man you can tell by the date of these reviews that they are the same people, why would someone write a review of how someone was creepy and dirty and then on the same date a written review from red ball, telling how great they are. sounds…

timkenphd

Source: CSEAR

19/11/2008

Night Shift's Thoughts

In regards to the review from "All the good people gone". We cannot believe a nurse would: 1)Identify the hospital at which they were employed on a public review. 2)Use such bad grammar 3)Not use spellcheck. That review is not the…

NightShiftCares

Source: CSEAR

17/11/2008

COMMENTS MADE BY EX-EMPLOYEE...

The comments written below in the month of November were written by an angry ex-employee. Please take this into consideration when reading the reviews. Thank You. The Red Ball Garage (615)327-9333\r All hospital employees receive a 10%…

THEREDBALLGARAGE

Source: CSEAR

12/08/2009

Good and friendly service

They stick by their appointment and I've had a couple of good service calls.

ray37212

Source: CSEAR

16/11/2009

Trustworthy garage

I came here after another place tried to charge me a thousand bucks for an exhaust job. Red Ball gave me a better estimate, and they tried to save me $250 by preserving the catalytic converter. They couldn't, but I appreciated the effort…

risatrix

Source: CSEAR

11/03/2010

SAVED AGAIN

I had backed into one of our cars and destroyed the headlight. I purchased a new one on line and Brian agreed to install the new one. I knew it would take me hours to remove the bumber to get at the light so I had it done. They also…

Chicago Kid

Source: CSEAR

12/05/2010

Very sad service

took my car in for service last month and WOW met a very weird service manager BRIAN after he looked me up and down as i was a piece of meat i could barley get up the nerve to ask if i could get a oil change and it will be my last one…

randal4444

Source: CSEAR

25/03/2011

Never again Red Ball! Never again!

I can't believe that these guys get away with this mess. My co-workers have been complaining about the work and estimates that this garage offers. I always look at a situation as, "Unless I have personally seen it, I can't really give a…

AnthonyE

Source: CSEAR

05/06/2006

They can fix everything

In this day and time it's rare to find a repair shop of any kind that dosen't mind tackleing almost anything that's wrong with your car! Great attitude, atmosphere, and they fixed my car right the first time. Not the cheapest but you get…

JUDYBOODO

Source: CSEAR

11/04/2007

Poor Service

Here back in January "07", I had my front brake bads and roters replaced. 3 mths later and my brakes are still squeaking and scrubbing worse than they were beforehand. I have taken my vehicle back on several occasions, and I keep getting…

denecrabates1

Source: CSEAR

29/07/2007

a great garage

i have been using this garage for 3 years and have never had problems, as with any good garage they fill up quickly with work, maybe the day that you were there they were packed as usual, i know that i have experienced this also. but if…

dcarter007

Source: CSEAR

09/10/2007

Road trip trust

I am a student at Vanderbilt and my parents live away. It takes me 14 hours to drive home. The Red Ball Garage keeps my car in great condition. My father does not have to be concerned that my car will break down when I drive home alone.…

ashleygirl

Source: CSEAR

16/07/2008

Avoid this Shop !

Well guys, i happen to know someone who worked there very well.so i'll start at the top and make my way down. The owner weighs in at about 400 lbs , comes in around 10 am yells at everybody for not working hard enough then goes to his…

ragsnwrenches

Source: CSEAR

25/08/2008

wierd !!!!

wow if you read all of the reviews in order its like a ping pong match. who is really writing this stuff?\r looks like a bunch of people at work mad at each other, for every bad review there is a rebuttal that swings the other way. shows…

el214

Source: CSEAR

16/11/2008

ALL THE GOOD PEOPLE ARE GONE!

i am a nurse at baptist, i used to use this shop as did several of the people i work with, no problems, now the entire crew that was there and good are all gone, new faces everytime you go there and guy behind the counter is rude and…

bsnrn

Source: CSEAR

17/06/2009

EXCELLENT PRICE & SERVICE!!!!

This garage has new owner & management as of 90 days ago. Goodyear was trying to rip me off to the tune of $175.00 trying to sell me diagnostics for $105.00 after I told them I needed a new thermostat. They then offered to install a new…

RonTom

Source: CSEAR

05/01/2010

Friendly Staff - But they don't do the work they charge

On December 2, Red Ball Garage charged me $559.91 to fix an oil leak on my engine by replacing 2 valve Cover Gaskets. (Another transaction was made with Red Ball Garage for $311.77 on 11/30 that I am not disputing. This charge was to…

KyleHancock

Source: CSEAR

25/03/2010

never again

I had repairs to my car there before taking a trip to St. Louis. On the way, the part that was repaired fell off !! Needless to say, I was stuck in an unfamiliar area, with no transportation. A three hour delay to get to my…

boorider

Source: CSEAR

18/05/2010

Great Garage!

I am from out of town (Gulf Coast Mississippi), visiting friends in Nashville/Baptist Hospital and was having some problems with my truck. I figured I needed new tires, so I went over to Red Ball. Brian, the manager, explained my options…

PeriwinkleBlue

Source: CSEAR

13/02/2012

Good experience

I was on the interstate and my engine light came on. I was nervous to drive my car so I pulled off the Church Street exit. I stopped and ask if there was a garage near and was directed to The Red Ball Garage. It was close to closing…

Mrs Susan

Source: CSEAR

14/11/2008

Ripoff

Total ripoff, we do not recommend. Charged 190 for cleaning lines to the battery, a new battery, a jump start and an oil change. Seemed a little high to me - mostly seemed to high to my husband. We will not go back.

amillhollin

Source: CSEAR

17/11/2008

Really guys!

I'm a nurse at a nearby hospital and our staff has decided The Red Ball Garage is a great place to go now that the "creepy" manager that wore dirty black clothes is no longer there. Good ridence!

lilorangepony

Source: CSEAR

24/02/2006

Honest, efficient.

I had great experience with this garage. They didn't sell me parts, services I didn't need. Prices were fair, and they run really good specials on scheduled maintenance.

Gwen J.

Source: JUDYS

03/06/2016

I drive patients to hospitals in the area everyday and rely on my vehicles for my job. I had just dropped off a patient and found out I had a flat tire. Price got me in and out in under 30 minutes time for me to pick up my patients again. Big-time thank you for quick response and service.

Howi Tiller

Source: GPLAC

27/07/2016

These guys are great! I called the day of needing my oil changed and wanted brakes done as well. I dropped it off at noon, and they were able to get back to me by 2! They looked at my brakes and told me I've still got life in them and that I didn't need to change them yet if I didn't want to. Very honest guys, I'll be a returning customer!

Wendell Hullett

Source: GPLAC

01/06/2016

I brought my car into Red Ball Garage to get an estimate for some repairs that I knew needed to be done. I had already received two other estimates for the work and they not only beat both the other estimates, but they were able to do the work right then and there. They had the parts in stock and they explained exactly what was wrong, what needed to be replaced and how they would perform the work. I felt very comfortable. They did not try to up-charge me or anything like that. The work was completed right away and it was all done correctly. I would recommend them to anyone. I will definitely use them again.

David Gilliland

Source: GPLAC

16/05/2016

DO NOT take your care to this garage. I took it there twice, they drained fluid and changed a thermostat. I was never consulted about any work being done to my car nor did I speak to an actual mechanic about the problem my car continues to have. Still isn't fixed so I called to speak with the owner. Not only is he refusing to fix my car but he cursed me as we were hanging up. Completely unprofessional and rude, not a quality mechanic

Kristie M Holmes

Source: GPLAC

05/07/2016

It was hot outside and in my car. Took my car to Red Ball. It's still hot outside but, not inside. Good price and a quick fix. Thanks!

Catie Dougherty

Source: GPLAC

05/08/2016

We are new in Nashville. We had a great mechanic in Phoenix and wanted a great one here in Nashville. Red Ball fits the bill. They don't sell you things you don't need. They get the job done right and the costs are reasonable. We checked Yelp and had both cars serviced this week. We are impressed. Or daughter moved here for a job and having a great service station for her can is essential. David and Price are professional and polite. Just a great find.

Lois B.

Source: YELP

27/05/2016

Decided to stop in here since I needed my brakes checked on my new-old vehicle that I had just purchased. Ended up having to leave my vehicle there all day, with no updates on how things were going unless I called. I was always given the run around and told it will be ready "soon". Ended up spending a lot of money, and was told my several that I was ripped off. It's now 2 months later and my expensive brakes are squeaking at every stop sign. Not impressed.

Brianna N.

Source: YELP

13/05/2014

Great experience with Red Ball!
When I was stranded by the side of the road waiting on a tow truck, I checked Yelp for some garages and immediately found the highest rated place was Red Ball. It's very convenient on Church Street, and the tow truck driver was able to drop off my keys and on Monday, my car was ready by 3pm! Perfect.
I had a slight annoyance at first contact with the employee there, but overall was very pleased with the services they provided me. When you are stranded without a car in working order, it is nice to take it to a well-oiled (no pun intended) shop for fast turnaround. Price wise I've heard its a bit higher than some, but my work was pretty big and I have been pleased. They also offer a discount for hospital employees who work nearby. Nice job Red Ball!

Sheena T.

Source: YELP

14/01/2016

Go here! Valvoline quoted me $85 to change my oil. Red Ball Garage did a better full service oil change for $33. On top of that, everyone I dealt with was friendly, helpful, and easy to deal with. (I think I may have met the owner, and he had a great sense of humor). It did take a couple of hours after I dropped it off, but they were very prompt about letting me know when it was ready. I would definitely recommend this place to a friend and will be going back myself.

Cat M.

Source: YELP

08/07/2014

This was my first visit to the red ball. I brought and my car and my wife's car back to back for an oil change and a rotate and balance. Service was reasonably priced and the work was completed within an acceptable timeframe.
I dealt with the owner. He was very professional and didn't try to upsell me on unnecessary services/upgrades. When a very minor problem was found during inspection, I asked him if it were urgent for that problem to be seen to immediately. He said my car would run more efficiently if it were seen to, but it would not explode in the meantime. He was very easy to deal with, and I will definitely be going back to his garage if I have automotive needs in the downtown Nashville area in the future.

Tim C.

Source: YELP

12/02/2014

Nothing but happy that I found this place. they are always friendly. in about 5 visits over the past 2 years my car has always left with whatever was wrong fixed. They are no pressure and quick. They usually beat their own time estimate. They may be a bit higher in price for your standard oil change and tires rotated job than a lube shop but they have been worth every penny for me. I'll continue using them as long as i'm in Nashville.

Trey T.

Source: YELP

29/07/2013

As everyone else has said here, Red Ball is as good as it gets. I took my car there several times for oil changes and general maintenance work and only ever had supremely positive experiences. I love that they have the little waiting area alcove which is very much apart from the normal bustle and noise you have to deal with waiting at a garage. And it was also great that they have drinks and snacks for customers beyond just the crappy coffee that's usually found in such a place. This was a recommendation from a friend that I was so happy I took. They often fit me in at the last minute, found parts quickly, and just provided all-around good service. I only wish they were still down the street from me.

Amanda A.

Source: YELP

20/02/2015

This is an absolutely trustworthy place to take your car for any repair. I have only been in Nashville for one year and had a panel break on my 2012 Audi A3. I took my Audi to the Nashville Audi dealership (in Brentwood) who quoted me a repair for $660.00 I took my car to Red Ball Garage after reading the reviews here on Yelp. They immediately looked at my car, made on honest assessment, and helped me repair the car for the lowest cost. When I asked the manager what I should pay him for fixing my car, he only suggested that I tip the mechanics who fixed the issue with my car. So instead of paying the Audi dealership $660, I walked away after leaving a $20 tip. I love this place and will never go anywhere else.

Brad E.

Source: YELP

07/04/2014

Always good, quick, fairly priced and pleasant to deal with. Love how reliable and communicative everybody is here. Really A++++ service.

Tricia H.

Source: YELP

25/03/2014

Brought my car in today, for an issue that was ultimately caused by another garage. As a female I did not feel spoken down to or taken advantage of in any way, I was not even charged for the undoing of the previous problem. Highly recommended! So, so happy with my experience.

Sydni L.

Source: YELP

03/02/2013

Great garage. It is right down the street from where I work. I can drop my car off before work and by the time I get done, my car is ready and I can pick it up. Friendly and knowledgeable staff and the prices are decent.

Joshua P.

Source: YELP

26/09/2008

Anyone who has had any sort of motorized vehicle knows the struggle to find a good mechanic seems never ending. Red Ball Garage, however, should make the car owner's tragic quest come to an end. I can't really put into words how much I like and trust everyone at Red Ball Garage. My car has had some interesting issues in my time in Nashville, all which they have resolved at a more than fair price. The owner of Red Ball Garage is not only a really nice guy but honest. I have come in there with some doozies and he has always managed to get the work done well while keeping the costs within my budget. If you ever get to chatting with the owner, you can tell that he is genuinely proud of the work they do and will also always let you know that they are using the best parts and tools possible for the job.
I left my car there once to get an electrical problem fixed and while it was there he went ahead and fixed my A/C that had not been working for months for free. I don't know many mechanics these days that will do ANYTHING for free. Point of the story: Red Ball Garage is fantastic.

Mariela C.

Source: YELP

30/08/2008

I've had a couple dealings with Red Ball, and I am glad to say that they exemplify honesty and efficiency. They have changed my flat tire for free, though many places would have charged. They have also checked and charged my battery without cost when I was towed in with electrical issues.
A convenient feature was that they paid the tow truck operator and added that fee to my total bill with them. It saved me from having to work out two separate charges and then send in two receipts to my insurance company. If you're getting towed, chances are you're not having a great day so little assistances like this mean a lot.

Kyla A.

Source: YELP