29/01/2016

Incredible !! After a not so good experience at another local shop... I was at a loss to find someone with the integrity and honesty to provide me with an honest estimate. These guys set the bar for high standards and excellent customer service and relationships. My sweet Bimmer will never see another shop other than these guys !! Thank you for making this girls day !!

Kym Nelson

Source: FBOOK

06/06/2015

They are honest and are very friendly. They let you know what is needed and are very proessional. For a single woman who can not work on my own car I feel very safe going to them for all my auto needs.

Cindi McCarter

Source: FBOOK

18/09/2014

To me it's pretty simple. You take your car into a shop thinking you need X, Y and Z done. You get a call in the early afternoon saying "You only needed X, Y and Z is not necessary". That my friends is trust. Enough said.

Paul Heise

Source: FBOOK

19/04/2014

I had my car done at turn key . They did a very nice job and kept me informed of everything that was wrong , and before they fixed it , I got a call and was told as to what was wrong , and how much , and how long it would take to fix. I will be a return customer's do refer others to TURN KEY AUTO.

Cindy Macomber

Source: FBOOK

29/03/2014

Great job working on my 5 series. Fabulous, friendly service. Craig was super helpful!!!

Lindsey Wisniewski

Source: FBOOK

15/04/2014

Professional & knowledgeable Auto Repair Shop. Super clean place & very friendly staff.

Conni Dutton

Source: FBOOK

05/02/2014

Best service I've ever experienced.

Craig Nelson

Source: FBOOK

25/08/2014

Don Anderson

Source: FBOOK

10/03/2014

Douglas Donald Fraser

Source: FBOOK

05/02/2014

Dennis Clark

Source: FBOOK

15/07/2016

I've been taking my 1991 E30 convertible there for 2 years now. They do excellent work for a fair price. Just bought a x3 and need to replace transfer servo motor. They save me $$$ since they didn't need to replace the whole thing but just the plastic gear that was worn. I'm so happy I found them and they are great people to deal with. I highly recommend them!

Troy Chung

Source: GPLAC

31/03/2016

I am so pleased with this place. Craig helped repair my car for a converter issue. He didn't try to sell me unnecessary repairs or parts, and when I asked if I needed certain repairs, he said no and only told me what absolutely needed repair. He even fixed my trunk latch for free! Most honest and efficient auto repair place I've ever been too, and it will most likely be the only place I go to now. My car runs beautifully now! I'd recommend this place to anyone. Absolutely happy right now!

Nick Kemper

Source: GPLAC

04/04/2016

Honest, Trustworthy, Integrity, Fair prices, Friendly. Just a few of the words to describe the team at Turnkey. We have as much work done there as possible (Honda & 2 Acuras). Recently took our 2012 Odyssey in for a clunking noise when turning. They did a diagnosis (no charge), & indicated they could fix it, but we should take it to the local Honda dealer, as it would possibly be covered under warranty. The Honda dealer was going to charge us for a diagnosis unless the work was in fact covered by warranty. Turnkey's diagnosis was correct, it was covered under warranty. Resut: van fixed at Honda dealer - who get low rating for poor customer care, and Turnkey - continued stellar rating for putting their customer first.

Don Glass

Source: GPLAC

23/03/2016

I've known Pat and Craig for many years. ant time I've needed anything they've always been there. they have so much knowledge and are so eager to help. couldn't appreciate them more. thanks. mike

Windshields Etc.

Source: GPLAC

14/08/2014

Very good experience, professional and very easy to speak with. Prices were more reasonable than other establishments I've taken my car to including the mercedes dealership, and I will be coming back.

Kyle Dennett

Source: GPLAC

19/04/2016

I purchased an older Volvo Cross country and after researching mechanics in the area, chose Turn Key. I had several issues addressed and fixed including a new ignition and I was very happy with everything they did. They're always available, helpful and they kept me up to date on all repairs as they were being done. Their customer service is A+ as is their work.

Mimi D.

Source: YELP

14/03/2016

Went there for software update. First attempt didn't work as hoped for basing on service bulletin from BMW. But the technician had an idea. Reset the adaptive thing of the computer that learns your driving style and bam... Problem gone. I was told to observe if it comes back in a few days and they'll check back with me. I'm surprised they're not charging me for updates and that is just really good customer care on the part of Craig. Kudos to their BMW guy Lindsay. He is good at what he does and knows what to do. Amazing!

Levine C.

Source: YELP

11/10/2015

This is a first rate repair facility. I took my car in to replace a power window motor one morning. They called me an hour later to inform me it would take two hours to get the necessary part, then they'll get on it. By noon, they called me back to say it was finished. I was astonished how fast they completed it, even though it took two extra hours to retrieve the necessary part. Not only that, but they performed quality work and did it for less than what my dealership quoted me for. Definitely give these guys a shot, especially if you own a Toyota or other Japanese automobile.

Chris F.

Source: YELP

21/02/2016

I have finally found a place to service my Volvo that does not cost me an arm and a leg!!! I highly recommend this place. Everyone is so nice and professional and they do not nickle and dime you for every little thing. I had my wheel bearing done and there were a few minor things that were bothering me (cup holder would not stay closed, third seat headrest would not go down) which they fixed and did not charge me. I will definitely be returning.

Megan S.

Source: YELP

16/09/2015

Our go to auto guy didn't have the right machines to check my wife's suburban so they brought it to turn key. We called 2 times and they said that they couldn't duplicate hard start issue and said we could come pick it up. Went to pick it up and found that it had been parked in the eastern most part of the parking lot away from the more expensive cars that were waiting to be worked on. Even better, while it was there it had been broken into and stole the stereo system worth about $400. There awesome(not) customer service response was that they didn't think there was a stereo in there to begin with. Will NEVER recommend this place to anyone and can't wait for it to close it's doors!

Steve D.

Source: YELP

26/05/2014

So, my wife's car failed the emissions test (stupid car). Blah blah blah, my regular mechanic is not AES certified, and he recommended this place. I trust his judgment, so I gave this place a shot.
I called late one afternoon, and they got me in the next morning. By 10am that day, they had called me back with having identified the issue and recommending a couple fixes. The prices were very reasonable, and they were able to get things done that day. Awesome.
One thing I really appreciated is that they went out of their way to save me time. They purposely had me fail the second emissions test so that I could register the car sooner (you can get a waiver to register your car if you've spent at least $150 on repairs, which I had). Once I failed the test, they cleared the fault codes in the engine so that I could drive normally.
All in all, great mechanic and I'd happily bring my car back here again. Oh, and they had a check-in offer on Yelp, so I got 15% off the repairs. Score!

Matt B.

Source: YELP

28/02/2014

Great shop. Very friendly and knowledgeable staff. I received the quote and made an appt. to bring my car in for the repair. It ended up being less than the price quoted. I have definitely found a shop for my car.

Charity S.

Source: YELP

08/01/2015

3 visits in last several months. Friendly, prompt and fair prices.

Paul H.

Source: YELP

26/02/2013

Great shop! Clean and the staff were very friendly, fast and efficient! I made an appointment (same day) and they had me out in no time at all! Very reasonable prices. I found a new maintenance shop for my Volvo!

Michelle E.

Source: YELP

26/09/2012

I've been taking my Toyota truck here, as well as my wife's Lexus. Always happy with the service and prices. I recently referred my mom here as well, as she drives an older Camry and had some car troubles, which ended up needing the car towed. She was expecting to pay around 800 for a new distributor assembly, however the bill was 200 after they repaired a wire and saved replacement of the whole part. This prompted me to write this review and recommend them to anyone looking for an honest shop.

Dan D.

Source: YELP

15/03/2013

We took a wholesale vehicle in for a diagnostic and was charged an outrageous amount for them to look at the car, tell us the same exact thing that we already knew. They pretty much looked at our car for 10 minutes at the most and handed it back to tell us that they had no idea what was wrong with it. They did however know how to write up the invoice and charge almost $100.00 for 10 min of work. Thiefs!!!!! No, thanks. We won't be back!

Angie C.

Source: YELP

17/11/2010

These guys are Awesome! The mechanic owns two older model Volvo's one of which is a 240 that he is rebuilding from the ground up. They explain everything in detail and love Volvo's! I found the prices very fair and they kept me informed of how everything was going with the car and showed me my old car parts afterwards. I found the guys to be very honest and straightforward and aren't to busy to address any questions you might have.
They have done wonders for my 1983 240 that had been neglected for years by previous owners. These guys are my Volvo's new best friend!

Alison P.

Source: YELP