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Auto repair shop - Bad Credit Auto - in Phoenix

35 reviews

Location: 9803 N Cave Creek Rd, Phoenix, AZ 85020

Office phone

+1 (602) 410-9220

4.5

35 total

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(31)

18/06/2016

My wife and I have bought two vehicles from Bad Credit Auto. First purchase was May of 2014 and was so satisfied with how they handled business we purchased our second vehicle the following year in December. We have had nothing but excellent service from them and their vehicles. The only problem we came across was with my automatic door and Tim had it fixed the same day free of charge. I'm not even sure what the problem was because it was fixed so fast. My major point is when I called there was no hesitation to get me in for service and I definitely appreciate them not ripping me off by pretending something else needed to be fixed. I'm definitely a customer for life and truly appreciate Tony and Tim for all the help and hard work they have done for my family. I recommend Bad Credit Auto to anyone who is looking for a vehicle.

Walter Mason

Source: FBOOK

27/03/2016

These people are evil, cheap, and do a horrible job! There paint is cheap and it chipped a month later! Tim the sales guy called me to continually charge me more money after the quote and I said no and the mechanic in the background said " tell that fucking bitch to pay for it" this is no joke they are very unprofessional and they are very abusive! They gave me my car back unwashed, and They Stole my passport out of my glove box, they also took my car title! I am just now ge... See More

Valerie Kinley

Source: FBOOK

26/05/2016

I bought two cars from bad credit auto and they have been great. I tell people about this place. Next time I get a car I will be coming here

Allison White

Source: FBOOK

08/08/2016

Awesome service from people who actually cared to help me. I highly recommend Tim... Great guy!

Brian M Barnett

Source: FBOOK

08/08/2016

Love this place and the people that work there. I highly recommend them!

Joshua James

Source: FBOOK

09/08/2016

I was the mechanic there for awhile. They always treated people well.

Littletommy White

Source: FBOOK

03/03/2014

Been a customer since day 1, these guys are no joke they know what it takes to get you in your dream car! Not only they have the best service they are very honest and very caring! I will never buy a car if it's not with bad credit auto!

Ninos Narsa

Source: FBOOK

22/08/2015

Larry is wonderful!!! I would refer anyone to him!!! He will get you in a car as soon as possible! !!

Chanell Walton

Source: FBOOK

11/03/2014

Best car I've ever bought came from these guys, I'm still driving it 5+ years later :) I will definitely be going back here when I'm in the market for another, which will be soon!

Kaylin Covellone

Source: FBOOK

07/08/2015

These guys are THE BEST!!! If you need a good car and a great deal, talk to them.

Mitchell Song

Source: FBOOK

14/02/2014

Best place to shop for a car by far!

Tim Elias

Source: FBOOK

29/07/2015

Great honest guys to do business with.

Steve Haji

Source: FBOOK

06/08/2015

Nothing but great things to say about bad credit auto! Stop looking and Buy your next car here!

Nick Bieniek

Source: FBOOK

03/03/2014

Impeccable service, customer satisfaction guaranteed.

Josh 'Blue Pigeon' Bagshaw

Source: FBOOK

08/08/2016

Martin Isaac

Source: FBOOK

06/08/2015

William J Boudreau

Source: FBOOK

20/06/2014

Uriel Hernandez

Source: FBOOK

08/04/2014

Karlynn Gaxiola

Source: FBOOK

22/03/2014

Ramsin Sayad

Source: FBOOK

14/02/2014

Paul Kando

Source: FBOOK

29/02/2016

Best place to shop for a car. Bad credit auto shops your deal with so many lenders that you get a legit loan that banks had to compete for. Not your typical bad credit place that does buy here pay here and over charges people.

Tim Elias

Source: GPLAC

23/11/2015

Got the run around told me he would call me back and was working on my application and never called me back after I called numerous times its places like that that make car buying terrible for people at least be honest I would not recommend coming here at all

Markise House

Source: GPLAC

05/09/2015

I recently purchased a vehicle from this dealership and 3 weeks later I was involved in an accident and my truck sustained some front end damage. Tim and his staff offered to fix it with no problems and they worked with my insurance company through the red tape. They were quick and efficient and the repairs were professionally done They went over and above the normal customer service experience at car dealerships to make me feel at ease. I would definitely continue purchasing future vehicles from them and would recommend them to anyone I know.

Monisa Curtis

Source: GPLAC

22/02/2014

Great Cars and they take the time to bid your deal with other banks to get you the best price.

Tony Elias

Source: GPLAC

10/03/2014

An honest sales person at a used car lot. Yes it's possible. Come meet Tim.
I paid cash for my vehicle and he worked with me on the price. He was friendly and not pushy at all. He let me shop and ask questions and was supportive of me making my own decision. If it were any other way I would have been gone.

Mario M.

Source: YELP

25/01/2016

When you come here, see Tim!
Was never a fan of the car buying experience, until I came here. Very easy and simple process with no hidden language or "hustling". Honest and genuine salesman who seems to just genuinely enjoy helping people. Nice facility and comfortable feel. Recommended to any future car buyers!

Kevan W.

Source: YELP

27/03/2016

These people are evil, cheap, and do a horrible job! There paint is cheap and it chipped a month later! The guy called me to continually charge me more money and I said no and the mechanic in the background said " tell that fucking bitch to pay for it" this is no joke they are very unprofessional and they are very abusive! They gave me my car back unwashed, and They Stole my passport out of my glove box, they also took my car title! I am just now getting this stuff reported to the government, It is a long process but they are serious about what had happened at this place! Had I known sooner I would have reported it to them sooner! This place needs to be shut down so hopefully now they will get audited and they will find other things going on at that place! I'm sure they do all kinds of illegal stuff, if they were low enough to dig through a young girls glove box and steal things!

Valerie K.

Source: YELP

29/07/2014

These guys are awesome. Recently bought my first car; and was very skeptical about the price and if something is wrong. But I am very happy that I went ahead and bought it from them. They are very helpful and I didn't get to be bother about anything. Nice people and definitely trustworthy. I would surely recommend any friend to check out with them before buying a car.

Arkadeep P.

Source: YELP

18/12/2013

This place was great, it was the first car place I went and didn't feel like they were pushing me into paying more than I wanted to. Tim helped me through everything and made it easy and enjoyable and I'm very happy with my purchase still. I would highly recommend this place!

Aldo S.

Source: YELP

16/02/2014

Great service. Bought a car last week and was a little hesitant walking in, but the guy I was working with, Tim, was really inviting and helped me with my situation. Highly recommended.

Jonathan S.

Source: YELP

25/02/2014

Since my fiancee and I are preparing to start our life together. We figured it would be a good opportunity to get a car. We ended up purchasing a black 2003 Infiniti G35. The car was taken care of very well. The interior is a tan finish, with not even one scratch. Air conditioning is in impeccable condition, and the exterior if there were any repairs needed were taken care of. Bad Credit Auto, not only has a lot of used cars, they are reasonable in price. As they know purchasing cars are a fairly ultra-expensive and risky investment, they have a body shop on site where they do all the repairs prior to you taking the car off the lot, as well as offer an extended warranty for any car, with cars ranging anywhere from 1 mile to 100,000 miles or more. We met Tim Elias and his brother, Tony (briefly), and Tim took very good care of us. He is excellent with communicating expectations clearly, follow up, and follow through. He took care of all the paperwork for us, sold the car to us, as well as made sure his staff allowed us to the leave the lot as happy, satisfied customers ensuring that everything was properly fixed. We truly believe this car could last us another 3+ years as the miles are pretty high. It's in intermediate to excellent condition (more so excellent), and we wouldn't have bought a car from anyone else. He handled not only us, but other customers on the lot with respect, empathy, and true concern. He has an excellent business, and I'm looking forward to doing business with him again!

Cloey K.

Source: YELP

22/06/2013

Me and my girlfriend went to a few places on cavecreek to find a used car that was decent. We had not but bad luck and horrible service around there. The last spot we tried was Bad credit auto! And let me tell you that it was one of the best choices I made. They have many cars on the lot, service were friendly and helpful. They didn't push us to buy a vehicle. That's what made us even happier! When we did buy our Chevy from them, I couldn't believe how easy and fast it was. I referred a few relatives to check them out! And they got the same service as we did. It's hard to get this service now days. I am a fan of this shop and will always use and refer people to them.

Jonathan J.

Source: YELP

28/04/2013

By far one of the best places to get a car. I highly recommend this place. Timothy is a great guy. I am going to continue doing business here.

Randy R.

Source: YELP

07/04/2012

Had a great experience with these guys! Bought a lot of used cars in my day...This was the best used car lot experience by far! It's family own with a mechanic on staff, All are friendly, plus the cars come with an extended warranty! Since it is always a risk buying used, i checked them out for the warranty provided on a 2002 Toyota Echo.
The car run perfect! If your thinking of getting a used car from somewhere else...DON"T!! Do yourself a favor and check out Tony and Tim at Bad Credit Auto!

DB B.

Source: YELP

31/12/2012

I can't help but wonder if these good reviews are plants. My experience with this business was terrible! First, he wouldn't provide a carfax, said he would give me all of the repair records and after I left, I discovered he had removed most of the paperwork. Then, instead of sending my paperwork to the Arizona DMV as I had requested, he sent it to a 3rd party dmv office on Bell Road with which he has a cozy little arrangement. They wanted me to pay them $112 PLUS the cost of the title change, registration, tags and plates. Keep in mind these 3 party offices charge as much as 3 times what the state DMV does! When I refused, they wouldn't give me my paperwork and he avoided talking to me, so I did what everyone should do, I reported him to ADOT and was assigned an investigator. Did he stop trying to scam me? No, he called and said he had paid for my paperwork and demanded that I come down there right away to pick them up and give him money for them (twice what it turned out they had cost) or he was going to charge me late fees, etc. We pointed out that he had just told us his office was closed for the day so we couldn't come down there now and he made comments that we seemed to have plenty of time to go to the MDV and complain about him. He agreed to let us come down the next day. Meantime, we called the investigator, who was furious! He had instructed the sales person (owner's son, by the way) to mail the papers, tags and plate to me and that he wasn't supposed to be charging customers for them and the investigator told us he was calling the guy back and that he was also meeting with the owner the next day about the whole situation and that if the owner didn't show, there would be action taken. Two days later, I finally got everything. I should have been charging THEM late fees because I had to purchase a 90 day permit when they would send my title, etc. to me so that I could drive my car and I shouldn't have had to do that. Please don't use this company to buy a car. If you already have and they are screwing you over, call the Arizona Department of Transportation and they will assist you. Remember - you do NOT have to go to a 3rd party DMV and pay for your paperwork, then your title, registration and plates. You have the right to insist the papers are sent to the Arizona DMV, which is much cheaper. Note - the 90 pay permit cost me $15. I bought a 3 day permit at one of these 3rd party offices once and it cost me $22! They are NOT cheaper - they charge up to 3 times what the AZ DMV does.

Mary M.

Source: YELP

We work with these brands

Acura
Audi
Bentley
Cadillac
Chrysler
Infiniti
Land Rover
Lexus
Lincoln
Mercedes-Benz
Tesla
Volkswagen

We perform these services

Body Work

  • Collision repair
  • Paintless dent repair
  • Auto body painting

Engine Services

  • Engine repair and rebuilds
  • Cooling system service and repair
  • Exhaust system repair

Hybrid and Electric Vehicle Services

  • Battery health checks
  • Electric motor service
  • Hybrid-specific components repair

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment