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Auto repair shop - Crawford's Auto Center Inc - in Downingtown

13 reviews

Location: 302 W Uwchlan Ave, Downingtown, PA 19335

Office phone

+1 (610) 269-1610

5

13 total

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13/10/2015

Crawford's is the best. I had a minor amount of body damage to my car. Progressive Insurance was not helpful and would not include basics in their estimate. One other reputable body shop did not even want the business because of how difficult the insurance company was being. Crawford's handled my case with the best possible customer service. They fought for me with Progressive to make sure that my repairs were done correctly and not cheaply as Progressive would have preferred. I would recommend Crawford's to anyone for auto body or car repair work. Thank you!

Phillip A. Hemingway III

Source: FBOOK

11/12/2015

Crawford's is the BEST! They went above and beyond to help with insurance and found hidden damage. Got a rental for me and made sure my car was like new. I highly recommend Crawford's.

Joanne Stillman

Source: FBOOK

20/03/2015

John Frisbie

Source: FBOOK

18/03/2015

Kelsey Behrndt

Source: FBOOK

14/05/2016

I was in a car accident this past month and I have never had to have my car repaired before. The police called Crawford's and within 15 mins they where on scene and towed my car back to their shop. When we got to their shop they helped me get into a rental car. They repaired my car using all OEM parts and made my car look even better than before the accident. I would recommend this company to anyone who is looking to get their car repaired. They are consumer orientated and helped me out.

William B.

Source: YPAGE

23/06/2016

My car wouldn't start on a Saturday and I needed to call a tow truck and found them on google and called and they said they'd send a tow, it'd be about 20 mins, got there in 10-15, the guy was so friendly and fast, got my car out of my parking spot and onto the truck in a busy parking lot so quickly and to the shop, the whole experience took about 50 minutes, much much appreciated!

Nicole Randall

Source: GPLAC

01/09/2015

My car was hit the day after I got it. Took it here and got it back a week and a half later no problems at all got brand new parts on the car and can barely tell anything happened. They understood that I need to come back down to NC and got it done ASAP. Great service great people and truly caring

Nick Young

Source: GPLAC

31/01/2014

We have had our cars repaired here for years. There is simply no one else we would use for car body work or towing. Steve and his staff are the best to work with. They take on all of the aggravation of the insurance company, fight for new parts instead of used parts and are champions in what they do. You will never be disappointed.

Julie Wells

Source: GPLAC

20/02/2016

Great service. I had a mechanical issue with my Jeep Wrangler and they were able to fit me in right away and I was also able to get my PA state inspection done while my Jeep was at Crawford's. I heard great things about Crawford's from friends and family. My brother who is a US Marine got hit down at the beach two days after he got his 2014 Subaru BRZ. My brother was on leave for 3 weeks and needed to get in right away and Crawford's was able to accommodate his needs and handled any issues with his insurance company. His Subaru BRZ looks great and runs great!! I highly suggest Crawford's plus they are a family owned business and have been around for years.

Matthew Y.

Source: YELP

08/10/2015

Could not have imagined a better more customer oriented place to take my car - from here on out this is the only place I will recommend or take my car to. Crawford's coached me through an almost 2 month long claims process (with an insurance company that was creating hassles and obstacles )to get to a settlement for my totaled vehicle. They went out of their way to literally educate me on how my policy works and how insurance claims work from start to finish. I wanted this educational process and feel it is invaluable to me as a young consumer. I also do not know where else I could have been taught this other than a willing, highly educated person which the owner Steve is.
Because of them my settlement came to be fair and reasonable to me as a consumer despite the insurance company. They are honest, kind, patient, and giving of their time.
I would place Crawford's above the rest and in their own category. I didn't get work done on my car since my circumstances were not applicable to that but I certainly Will if I ever need it. They have been around for over 30 years. I can see that they have been keeping customers happy for a long time.

Julia S.

Source: YELP

13/10/2015

Crawford's is the best. I had a minor amount of body damage to my car. Progressive Insurance was not helpful and would not include basics in their estimate. One other reputable body shop did not even want the business because of how difficult the insurance company was being. Crawford's handled my case with the best possible customer service. They fought for me with Progressive to make sure that my repairs were done correctly and not cheaply as Progressive would have preferred. I would recommend Crawford's to anyone for auto body or car repair work. Thank you!

Phillip H.

Source: YELP

18/05/2013

Great customer service, honest and excellent work. Was in a tough spot when I had issues with not being able to open my rear front and passenger doors after a fender bender. This business is close to my house and I drive past it almost everyday. Pulled in without an appointment to hopefully have someone take a look and give me an estimate. Was also hoping to avoid going through insurance.
The front office is professionally decorated and staff very helpful.
Without having me wait, they came out front and evaluated the situation and walked me through my options to repair. Its an older car and I did not want to spend thousands of $. I was not at all pressured or manipulated to get the entire side replaced which I'm sure would have been the case if I would have gone through a dealer. I chose to have the car doors made operable for the time being and will take some time to decide what I want to do about the dents.
They took the car in immediately and did a great job fixing the doors...they open and close like new. I felt the cost of the job was more then reasonable and I was very pleased with my entire experience at Crawfords.
I highly recommend this body shop and will be using them(hopefully not too frequently) in the future.

Rich H.

Source: YELP

19/04/2013

I have always had exceptional service at Crawfords
Auto center , but recently I was involved in a severe car accident.
I received not just the unparalleled exceptional service that I expect.
I also received excellent advice and information from Steve, the owner, on
what my rights were and how to navigate through the insurance process.
It was so impressive that he cared about me and what I was going through
even though he had nothing to gain, as my car was totaled. In today's world you
don't often come across selfless, kind, responsible and caring people like Steve.
So if you find your self in need of any kind of auto body repair, I cannot think of any
one I would recommend more highly.
Annette Miller
Downingtown

Annette M.

Source: YELP

We work with these brands

Bentley
Buick
Cadillac
Chevrolet
Fiat
Ford
Hyundai
Lincoln
Mazda
Nissan
Porsche

We perform these services

Diagnostics

  • Computerized vehicle diagnostics
  • Troubleshooting and repair of warning lights

Safety and Emissions

  • State safety inspections
  • Emissions testing and repair
  • Check Engine light service

Suspension and Steering

  • Shocks and struts repair
  • Suspension check and repair
  • Power steering repair and maintenance