29/04/2016

Amazing job. AC fan replaced and something else replaced to make it cold all under an hour. Asked them to replace my break pads and they were HONEST and said I didn't need to. Not going to lie, I'm impressed! Thank you guys!!

Jessica Pettengill

Source: FBOOK

15/03/2016

Broke down on the way to West Palm beach. A warning light came up on my truck stating my battery wasn't charging I assumed it was the alternator. Why go to the dealer checked it out and told me it was just the battery I love their honesty. Mark is a super nice guy I will be referring them to friends

Ann Bookout

Source: FBOOK

03/02/2016

Fixed my truck, pictures of new parts in, showed me old parts, fast and great prices. Very refreshing to have no BS. I will recommend them to all my friends. My new mechanic.

Peter Buchanan

Source: FBOOK

21/07/2015

This guy is freaking amazing. In the middle of his chaotic day here he took time to check the problem and started working on it right away! Hard working guy who gets the job done and doesn't overcharge you for the work.... Works on EVERYTHING!!! Highly recommend!!!!

Barry Safley

Source: FBOOK

11/10/2013

Why go to the dealer? Seriously, Mark knows what he's doing and is highly intelligent with very reasonable prices. He diagnosed a few issues the local Volvo couldn't figure out and repaired them in a timely fashion at a FRACTION of the price. The quality of the work performed needed or exceeds dealer standards.

Caleb Brien Hosang

Source: FBOOK

27/04/2014

Thank you Mark! You always come through! You out do yourself each time. Always pleased with the great service! I can always trust your work! Have a blessed day!

Junette Ortiz

Source: FBOOK

24/04/2014

Went to Mark's shop today. Got my car fixed for less than he originally priced. Finally an honest and great mechanic!

Jennifer Eitel

Source: FBOOK

16/05/2015

The best service at the lowest prices. Been going to Mark for many years, and sent lots of referrals. Everyone is thrilled!

Jacqueline Batcha

Source: FBOOK

07/05/2015

Honest, up-front, and VERY affordable! Came highly recommended, and now I see why. Thanks again Mark!

Tito Maldonado

Source: FBOOK

25/03/2015

Great service. Highly recommended!

Tiana Elizabeth Miele

Source: FBOOK

16/10/2014

Kelly Gilbert Mills

Source: FBOOK

09/10/2014

Dusty Massey

Source: FBOOK

08/07/2014

Rebecca Dowling

Source: FBOOK

20/06/2014

Gary Wade

Source: FBOOK

07/03/2014

Kevin Ford

Source: FBOOK

06/03/2014

Cris Ruffino

Source: FBOOK

20/12/2013

Lee James Saxinger

Source: FBOOK

01/12/2013

Jonathan Richard

Source: FBOOK

18/10/2013

Jonathan Boogie Barnes

Source: FBOOK

12/10/2013

Ronald Edward Van Tassell III

Source: FBOOK

14/07/2016

Had my 08 BMW 528i towed here today and I rode in the tow truck like a dork. I went into the office to explain what was going on and was told that my car was already being looked at - I forgot I had explained it to Mark on the phone (long day). I asked Mark how I could get to the main road to catch a bus home and he told me they were going to try to get me fixed and out today. Well, I was out of there with a new starter and a BMW with new life in a little under 3 hours. Having bought the car 2 weeks ago I was nervous that I was going to be mugged by some auto shop for all I had. They are the real deal. Very nice people there and they know what they're doing. The price was good, too. Thanks, Mark.

Tom Kelly

Source: GPLAC

21/07/2016

These guys provided fast service without trying to upsell me which I appreciate. I told them that I likely had a CV joint issue, but instead of just taking the opportunity to replace an axle and make some quick money, they insisted that we replicate the clicking noise before they went ahead with the repairs, since everything appeared normal upon visual inspection.

Parker Ruiz

Source: GPLAC

03/04/2016

I brought my car in with a failed window regulator. I didn't have an appointment, but they were able to address it the same day at a fair price. Nice guys doing honest work. Seems like the word is out and their popularity is growing because the place is packed. (Hope they get their new location soon.)

NK J

Source: GPLAC

11/07/2016

After taking the car to several mechanics for an ongoing issue I found this shop and they completed it for half of what 3 other dealers quoted me for motor mount replacements and valve cover gasket. They also were finally able to clear the dashboard of warning lights that two other shops told me needed sensor replacements.

Mark Mullaney

Source: GPLAC

16/02/2016

I brought my car in to get the starter changed, and it cost less than half what I was quoted at the dealership! Plus it was done very well and quickly. Not to mention the fact that he took pictures of the work they did so I could be ensured they did what they said. Great experience! Great work!

Robert Sampson

Source: GPLAC

01/08/2016

Just bought a used car and needed a full checkup. I am new to the area so I went to this place because of the great reviews. I was not disappointed. Fast service and they went above and beyond to check everything in the car. They even lifted up the car and removed the bottom plate looking for anything that might need repair.
Good thing they did, because there was an oil leak that I had no idea was going on. Now I am going back there to get my "new" car all fixed up and for a lot cheaper than the dealership.

Bruno M.

Source: YELP

20/04/2016

Update (4/20/16): Why Go to the Dealer is still working out great for me. I brought my girlfriend's truck here with a leaking oil pan gasket. They fixed it as quick as possible and gave me a better price than I was quoted elsewhere. We will now both be bringing our trucks here as the work done is excellent.
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Why Go to The Dealer is an amazing find! It is always difficult to find a good mechanic who also has a moral conscience. These guys not only treat you right but they get you a fair deal for excellent work!
The owner, Mark, is very personable and honest. I took my truck to get the breaks fixed a month ago and not only did I feel like I got a fair deal but I also felt that I got excellent service. My breaks are working like they did when I first got my 16 year old truck.
Why Go To The Dealer has so many good reviews for a reason. It's because of the honesty and the great work! If you were unhappy with them you'd write a bad review and never return.
Yesterday my truck began to overheat and I called my guys. Mark told me to turn up the heat/defrost and drive it to them. That worked like a charm, even after 25 miles. It was unfortunate for me to have such a thing happen, but I feel like I am being treated very fairly and I feel confident my truck will be as good as new after only two visits. On top of that the owner shopped around and found me some parts that were less expensive.
Give them a try. I'm always so skeptical when I go to a mechanic I don't know. But Why Go To The Dealer is great!

Ash L.

Source: YELP

01/08/2016

I called the shop late on a Thursday and asked if by any chance I could get an oil change the next day. Mark said "sure, come on in." It was about 3pm when I got there and the garage looked full. Figured I was too late but they had me done in about an hour. Seriously, if you're not taking what ever car you drive to Mark and the guys, you're wasting time and money.

Tom K.

Source: YELP

20/11/2015

I'm very thankful for services that are offered by Mark. My daughter had brake problems and they took her in right away and made sure that her car was in premium condition upon leaving. I was really scared when she said that she wanted to drive the car from Pembroke Pines back up to West Palm to have it repaired. Thankfully she made it there okay and they were able to fix her Honda Civic within a few hours. I had no problem paying for the repairs at this shop after reading so many great reviews on Yelp. I test drove the car tonight and the brakes are like brand new! I might just have to take my car up there the next time I need work done. Their prices are reasonable and they are very good at what they do.

Mary Ann C.

Source: YELP

13/08/2016

This was a very good choice to go to. I appreciated the promptness with the brake job they did on my truck. done the same day I dropped it off and 500 bucks less than what Ford quoted me. Will definitely be coming back for any other job I need on my truck.

Cristian M.

Source: YELP

30/06/2016

Another worthwhile trip to Why Go To The Dealer!!! Needed work done, called Mark and he gave me his price and once again, when the work was done he beat his own quoted/promised price!! In addition, while I was waiting, another woman was waiting for work to be done on her car. She was told by another place (less trustworthy) that her car needed lots of work and Mark clearly saved her hundreds!!

Andy S.

Source: YELP

20/07/2016

My warning is to "JUST GO to the dealer." I went here to have my AC repaired. A week later I was already having issues, by the 3rd week it went completely out, then became intermittent. I took it back, and because the issue is intermittent, they were not able to see any problems. Cool. I drove my car home for for 10 minutes and parked it. Next time I got back in my car 3 minutes later I hear a loud bam noise, then a bunch of loud ticking. Sounded like a jack hammer. I drove to another repair shop and they said I had a loose water pump, that had broke. I spoke to Mark and he said they didn't cause it. I don't believe it came loose parked in front of my house. I would rather get over charged than deal with shotty work.
Update: Mark, I've had the same number for 8 years. I don't see why you say I keep changing my number. I've never had any car issues, that made my car inoperable, until I came to you. You don't have to worry, I will not be coming back to your shop, cause in the end I end up spending more money anyway. At least now my work is warrantied, and quality work.
I find it funny that you now have a part from Dodge for a check engine light, for an issue you diagnosed back in December, which you told me was due to a bad gas cap, and charged me $100. Your whole post is full of lies. I will pray for you.

Ms M.

Source: YELP

22/07/2016

Mark was great. He is an expert at diagnosing car air conditioning problems. He called several sources to get the best price on replacement parts so he could give us the lowest possible price. Our cost was about half of the proposed dealer charges. When the work was completed, everything was back to normal. We will never go anywhere else for complicated work

Marty K.

Source: YELP

29/06/2016

After seeing the great reviews on Yelp, I gave Mark a call regarding my muffler that needed to be replaced. Him and his guys evaluated my car and showed me exactly what was going on with it and explained what needed to be fixed. Within 24 hours, I had my car back and sounded amazing compared to when I first brought it in. Mark and his guys are quick, efficient and charge way less than any other place around. If you are looking for a place that is honest and true, go to Why Go To The Dealer. Thank you so much Mark!

Jennifer I.

Source: YELP

15/12/2015

I'm always down for supporting the local businesses, so I made a trip over to Why Go To The Dealer.
Although their hours are listed as 8:30am for opening time, I wasn't able to book that. I simply wanted a routine inspection of my vehicle, plus any fluid changes/updates that needed to be done.
I believe I waited for about an hour and fifteen minutes for everything to be completed. Service folks were very friendly and the owner was a hoot! :)
My only qualm was the price. I paid significantly less at the car dealership for a synthetic oil change and routine maintenance inspection than I did at Why Go To The Dealer.
I'll toss up the 5th star if and when I make my next visit. While I'm happy with the service and love supporting the locals, I also enjoy making sure I'm getting the best price possible.

Rebecca S.

Source: YELP

22/07/2016

Stopped in today on a road trip. Car was making loud noises. They were packed with cars! Mark fit me in though and after around 45 minutes he took a drive with me. Then he took a look under the car and diagnosed the problem within minutes. He gave me a proper estimate and didn't charge me a penny for the 45minute diagnosing process. A wonderful mechanic with an honest shop. What more could anyone ask for?

Robert W.

Source: YELP

29/01/2016

I came to Why Go To The Dealer based on other Yelp reviews. I came in because I believed I needed some brake work done on the car. I heard an odd noise while breaking and assumed it must have been the breaks. The owner Mark agreed that, it may be something as simple as that. I left him my keys and awaited his call to let me know what was going on. A few hours later Mark called me to inform me that my breaks were in good condition but I had another issue with my suspension. He did his best to explain the issue to me over the phone but I am only a novice when it comes to cars and needed some more explanation.
I came back to the shop and Mark was very understanding and offered to show me what he was talking about. I really appreciated this. Once I had an understanding we discussed the costs. I decided that it may be good idea for me to make a couple calls just to inquire what some of his competition may charge for same work. Why Go To The Dealer really did have the best price. I agreed to leave my car with them overnight so the repairs could be made. Mark gave me a call the following day and informed me my car was ready to be picked up.
When I arrived I was pleasantly surprised to hear that some of the repairs were performed at cost lower than originally quoted because a few of the parts were still in great condition and didn't need to be replaced. Mark then brought me over to my car and showed me where the repairs were made and showed me all the new parts installed on my car. He then pulls out a tablet and shows me pictures taken during the repair process and all the old parts that were removed. This really wowed me. I've never had an experience like that. I loved it!
I've always been a little skeptical about repair places because I've often felt like some repairs aren't actually done. Because I am not very mechanically inclined often, I'm not always able to verify the work done but with the photos and the old parts and new parts actually shown to me it really put my mind at ease. All repair shops need to follow by Why Go To The Dealer's example.
I absolutely will be coming back to for future vehicle maintenance and I also will be recommending this place to everyone I know. Five Stars!

Chris W.

Source: YELP

17/02/2016

Cheap and GREAT quality. Had a wonderful conversation with the owner and he is a firm believer in treating customers right. Thank you!
-Thomas

TJ J.

Source: YELP

24/11/2015

Thank you Mark and Mike! Told by the dealership my two front wheel hub assemblies and shocks needed to be replaced. Purchased almost $600 in parts. Took my car to Mark to get a quote on labor to install parts, after inspecting my car he saw I did NOT need 4 shocks or both wheel hub assemblies replaced! Only needed a $22 part, which he ordered and fixed on the spot. I now have to return $600 in parts to the dealership. Thank you Mark for being so honest, knowledgeable and having a great staff.

Angelique L.

Source: YELP

02/12/2015

Such friendly, professional and honest place! My car started shaking on 95, went to the nearest tire kingdom and they gave me an estimate of $800 after a $50 discount. I agreed to pay that cause I was an hour from home and was afraid to break down... After an hour of wait, they realized they didn't have the right tool, I was livid!!!
In hindsight, I'm glad they didn't. I called Mark and he said you probably don't need all 4 spark plugs and 4 engine coils replaced and even if I did it would be $450. I went in, it was so easy and hassle free and got my car fixed with only $350. I highly recommend this place!!!!

Arghavan W.

Source: YELP

12/04/2016

I give him 3* for the price.$75 per hour is a lot. He charged me for 3 hours when he took around 2 hours to finish the job. He was chatting a lot... But I have to say that his work is very good. I won't come back for the price but if you don't mind that, his work is good.

Alejandra A.

Source: YELP

12/05/2015

Mark and sal know exactly what they doing it's amazing , I would suggest anyone with any kind of mechanical issue what so ever should go there first before going anywhere else, I can guarantee you they will get you the best price in town ! They saved me a good couple of hundred on repairs on my 2008 BMW 328i , they definitely got my recommendation ! Thank you mark and sal
-HEINRICH .J.S

The R.

Source: YELP

19/03/2015

I'm so grateful I found this place. I was on Yelp looking for a mechanic to do maintenance on my Mercedes and came across Mark. He took care of my car as well as Sal and they were so kind enough to drop me off back to work, while working on my car. He was reasonable about the price and showed me proof that he did the job.
As a woman, it's hard to find mechanics to be honest and truthful without ripping you off, but with Mark, he's geniuine and will look out for you. I will recommend him to my family and friends and I will definitely go back to his shop in the future.

Samantha F.

Source: YELP

11/04/2016

Went there for the first time last week, needed to get my front & rear brake pads replaced. Mark was very fast with getting back to me with a quote and making an appt. Local Nissan dealership quoted me $200 more! It was very easy finding them and the whole process was hassle and stress free. My car runs so much better, I will definitely return and recommend them to anyone.

Les M.

Source: YELP

30/06/2016

Went here for rear break pad replacement 2 days ago for my Toyota Highlander. I saved about $125 vs going to Pepboys or East Coast Automotive Mark showed me that rotors do not need to be resurfaced. Mark the owner and the other Mark are both very friendly and respectful. Yesterday My daughter and I went back to get her Camry checked and for an oil change so she would know how to get there on her own next time. I'm so glad to be able to find honest people like them!

Tanya R.

Source: YELP

01/04/2016

I've been in there a few times now for an oil change, timing belt change, and a plug for a hole in one of my tires. Everyone is friendly and helpful. Excellent service that doesn't have you shelling out tons of money. Would definitely recommend to anyone.

Dan L.

Source: YELP

23/06/2016

My car started stalling and the check engine light came on. I pulled the code and crank sensor came up. Took it to this place to get it fixed and was recommended to get the camshaft position sensors replaced as well while I was in. Had them do the service and my car is now running great. No stallling and the engine performance is so much better now that the cylinders are being timed properly. Did everything promptly and for half the price of the dealer.

Wade C.

Source: YELP

17/06/2016

Have been twice and always accommodating. I know had I gone to MB, the cost would've been significantly more. The value and service is worth it!

L P.

Source: YELP

31/03/2016

Thank you, Mark and Mark, for saving my vacation (or at least a day of it).
While visiting the area (from DC), realized that I needed to get my (first) oil change done in 2015 Jeep GC before heading back. Dilemma between Jiffylube and dealership was solved after reading Yelp and Google reviews.
I must admit, I was still skeptical when heading over to the shop at 9:30am Monday. However, that skepticism was completely gone when I was out of the shop at 10:30am with oil change done, notwithstanding battle with Comcast unraveling due to lost phone at Internet service, all happening at the same time.
In any case, there are not enough stars I could give to Mark and Mark; the service, attitude, everything are simply OUTSTANDING.
Wish you guys were in DC area :) Highly recommend!!

Igor N.

Source: YELP

07/03/2016

I had just moved to the area and drove my car from DC to FL. Before I left I got my car checked out and the guy advised I get break pads by the time I arrive in FL. When I got here I yelped break repair and Why Go to the Dealer popped up! I read amazing reviews so decided to bring my car by! I met the owner who was super kind intelligent and just an all around great guy. He got in my car, drove it around the block and told me I was good, my car was fine! His honestly was refreshing and I know I'll be taking my car to him if I ever need anything because of his honestly and care for his customers.

Sierra R.

Source: YELP

05/08/2015

I took my Toyota in for a wheel alignment and found the guys here to be honest, humble and hard working! Great experience and best deals on car services and repairs here. I can tell he genuinely cares about his costomers and his good reputation. Mark even did a quick extra repair on my car bumper, for no extra fee. I highly recommend this place for anyone (my mom is going for the same service tomorrow) and will return for future services!
Thanks for everything Mark!

Melissa M.

Source: YELP

25/11/2014

I found out about Mark from Yelp, and boy am I glad I did! It is no exaggeration when I say he saved me $745 today by inspecting/testing my A/C and radiator (after removing the palm tree branch that poked a hole through it), and discovering that there were no leaks, and they didn't need to be replaced, after all!
Another shop told me, without testing anything, that they needed to be replaced for $800. Can't wait to call them tomorrow and tell them how wrong they were, haha! Even if they did need to be replaced, Mark quoted me $530 for the whole job, so I know they were trying to rip me off.
The only minor criticisms I can think of are the signs are a bit small, and the office could use some cleaning, which might turn some customers off if they've got ataxophobia or OCD.
Anyways, it should now be obvious that Mark is a good, honest mechanic who values his reputation with his customers, and I plan to recommend and return to him with all my car maintenance needs.

Christopher T.

Source: YELP

05/12/2014

I called Mark at 2:30 with a radiator leak and he said bring it by and he'd look at it. He's got my fixed up and on my why, just like that. Great service, great mechanic, I'm going to recommend him to everyone I know.
I'll be back anytime I have an issue with my car.

Al K.

Source: YELP

20/11/2015

After reading the reviews I decided to take my Honda Civic to get looked at . They took a good look at it to make sure they could solve the reason my car was shaking . Ended up needing new mounts and with a great price my car is now perfect ! The experience was great and going back for sure to work on my car again . The drive is definitely worth it and these guys won't rip you off like the dealer lol

Angelina G.

Source: YELP

25/01/2016

Front right disc brake was seized and rotors warped. Had a complete front brakes overhaul, rotors, calipers, and brake pads. Guys here are great. Work was done as promised. Now my truck stops without trouble! Next would be my brake master cylinder. Thanks guys. Would definitely come back.

Mark B.

Source: YELP

12/11/2015

This is a unique situation that I can almost guarantee that most people never had.
I bought a used handicap school BUS for transporting people to Dr's offices and hospitals from Philadelphia, Pa and drove it down last week and went straight to here for them to look over and get the work done.
This school bus needed work, a lot of work. It's over 20 years old. This includes doing construction on the bus.
Yes construction on the floor for the new float for the gas gauge. New lights, new A/C, wiring for
A/C, and a lot more. Even fixing the door for the school bus. Just to name a few items and a host of more work.
I took it here and when they saw what I had, they took on the projects with a determination of a true professional and understanding that this was for Saving life's and Helping people.
All I can say is: THANK YOU THANK YOU THANK YOU.
If you need a mechanic to work on your car THIS IS THE PLACE.
You are treated with respect, understanding, and kindness that comes from the heart and soul.
That's guys

Andrew R.

Source: YELP

22/12/2015

Left my 02' Firebird here due to a acceleration problems, they helped me out and fixed the issue and it didn't cost me an arm and a leg. Had Transmission leaking apparently, cars runs great now, been driving it for a few days since. Even replaced the blown fuse to the computer reader. I might drive back here from Miami next time to get HONEST work done.

Enrique S.

Source: YELP

29/02/2016

I am not a person that trust on mechanics because they sometimes charge for parts that never touch or do work poorly. I found this place very good review and take my F-150 for a fault it had. Mark was very honest and very economical, he showed me photos of the work they did and the old parts replaced, Also every part they use was good quality/original motor craft. Besides that I asked to change the oil and filter, which normally I do in Jiffy Lube and had long noticed that the truck had drops of oil and Mark showed me the reason and it was a damaged thread screw. Everything was done in less of 24 hrs. Here they are not cheaper but they also had the desires to grow as a company in an honest and reliable way.

Michael Q.

Source: YELP

25/01/2016

We just moved down to the area and we were looking for a trustworthy mechanic to help us out. Mark got me in the same day for a quick and professional service. And on top of fair prices, he offered a discount for my next service.

Andy C.

Source: YELP

25/05/2016

Thought I had a major issue. Took the car to Mark not only did he fix the issue but fixed it while I waited and his price was great!! Thank Mark! I have found my new garage.

John R.

Source: YELP

15/02/2016

When looking for a mechanic we took our recently purchased car to a couple places. They all told us significantly higher prices than we wanted to hear, until we called Mark. He was clear about what they would do and how much everything would cost. He then followed up with other information and answered all our questions. With great service and prices, we will be coming back to Why Go to the Dealer for a long time.

Seth F.

Source: YELP

19/10/2015

Brought my Honda in to have the wheel bearing replaced, and service was top notch as always. Plus, they beat the quote I was given from another place. I can always trust Mark to get the job done right, at a good price.

Amy T.

Source: YELP

20/10/2015

Truly honest mechanics. Mark and Sal gave me a detailed diagnosis, along with cost effective alternatives and expert advice. In the end, it was agreed that it would be better to look for a new car rather than invest any more into my hoopty. That's right- they suggested I decline their services! Doesn't get more honest than that! These guys are knowledgeable, friendly, and definitely not here to rip you off. Pay them a visit and you won't be disappointed.

Tina J.

Source: YELP

29/03/2016

Great work guys! I'm not going back to toyota again. Honest job for half the price. Toyota was going to charge me 511$ for a water pump but with the shop I was able to get two things with the Engine air filter done for half the price of just the water pump at toyota.

Dustin M.

Source: YELP

23/10/2015

I brought my car in earlier this afternoon on super short notice as it had not been starting (off and on) for the last 24 hours. Mark and Sal were incredibly helpful, patient and communicative - and rather than simply advice me to begin a complicated and costly labor intensive repair that I had "diagnosed" from home - they steered me to try a far more simple solution that seems to have totally solved the problem.
Not only did they troubleshoot my car for over an hour on a Friday afternoon on 10 minutes advance notice - but Mark refused to take payment as I drove away.
As someone who lives primarily out of State, is new to West Palm and has very few trusted shops of any kind in the local area, having a car emergency adds a layer of stress to an already challenging situation. I'm grateful to the other Yelp reviewers who shared their exceptional experience with Mark and Sal and the "Why Go to the Dealer" shop - and am happy to pay it forward to others as well. These guys are well deserving of their 5 star reputation on Yelp - and I'm happy to add to their collection. Thanks again!

Ian H.

Source: YELP

22/09/2015

I was primed for a $500 repair bill and a two day repair when my power steering went out. I would not of thought twice if they had charged me that. However much to my surprise they dropped everything when I pulled in, uncovered the cause and went immediately to the auto parts store to purchase the parts. In less then two hours my steering was fixed for a total cost of $60. After years of dealing with dealerships and auto repair shop taking advantage I found their customer service unbelievable.

Robert K.

Source: YELP

17/02/2015

Great and excellent work with Sal. And Mark. Dealer quoted me for $4000. For timing belt n engine seal change. I paid just $1400 with mark. Will definitely recommend my friends n other people.
Thats why i dont go to the dealer

Andrew J.

Source: YELP

22/12/2015

I wanna take the time to thank mark and sal even tho I was a little frustrated for long long wait at the end I am happy with mark the owner and sal the best mechanic man in west Palm Beach I'm telling you all the comments about mark are true he is the best business man to do business with why go to the dealer I agree from nicson

Szwills D.

Source: YELP

29/01/2015

Why Go To The Dealer (and Mark, the owner) are a rare gem. And, the name of the business is perfect!
I went to the Honda dealer for a minor issue (the latch for removing the backseat of my minivan was not working). They told me they would charge me $90 for diagnostics, and would take three days for the diagnosis and repair, with extra charges for the repair.
I called Mark on the phone (based on the great yelp reviews), and he told me he would not charge me anything if it took him less than 10 minutes. I came by, and in less than three minutes he figured out the problem and showed me how to safely and easily remove the seat without spending any money at all. He refused to accept any payment, and said he was just glad to help me.
All the reviews seem to be true; Mark is honest, knows what he's doing, and is happy to help you!

Jay G.

Source: YELP

18/12/2015

I just took my car to Why Go To The Dealer for the second time. A great experience both times. Mark goes above and beyond for all of his customers. I dropped off my car and Mark dealt with everything including making my insurance claim and following up with my insurance company. He even dropped me off at work my first time bringing my car in. After being told my insurance was not going to cover a pertinent fix, Mark called my insurance company and pleaded with them to get the fix covered. Despite a holdup with the insurance company, I was still able to get my car fixed the day after I dropped it off and at a discounted price. I was also able keep my car at his shop for 3 weeks while I was on vacation the first time I needed a repair. He is very knowledgeable and trustworthy. I won't take my car anywhere else.

Annie G.

Source: YELP

21/09/2015

Mark is a man of the people. Passes along headcount and overhead savings to the consumer. I had a blown radiator and that's what he exactly fixed. Gave it a test run and it was still running hot. They troubleshot a little more and found it was he thermostat not letting out any of the hot air. Going back in today to get that fixed. What I also appreciated was that Mark gave me an exact quote estimate before even going in. Highly recommended

Kevin T.

Source: YELP

13/04/2016

Great service and very professional. Fixed the radiator on my Lexus. The car is driving great highly recommend them. Now they have a much larger shop.

M H.

Source: YELP

15/03/2016

I had a strange knocking noise somewhere in the front end of my Infiniti when I brought it to WGTTD. Mark quickly found the problem, identified the part and was able to schedule me within a few days. When I returned they replaced the offending linkage while I waited. I was satisfied enough to return in a month with my Mercedes. Again, they scheduled the repair within a few days and provided a reasonable estimate. I would, and have, recommended Mark to friends and neighbors. Finding a mechanic you can trust is no small matter. Finding one that you can trust, and does the job right at a reasonable cost is what we found with Mark.

Jim F.

Source: YELP

10/09/2015

I would recommend this place to anyone who wants honest hard work at a decent price. Literally the name says it all. After almost being swindled by the Chevy dealership on Northlake to get a new engine I decided to get a second opinion. Best decision of my life, not only was Mark very thorough and upfront but also informative and kind and best of all was able to get my van running again. Thanks Mark and everyone at Why go to the dealer, best mechanic shop in all of Florida.

Karrah K.

Source: YELP

01/05/2015

Mark is rare mechanic. He's honest and does good work.
His hourly rate isn't the cheapest I've found but he is far from the most expensive.
He is transparent. He showed me how many hours of labor the work required from the service manual as well as the broken part that he removed.
The total cost was slightly less than the original estimate.
I wouldn't take my car anywhere else.
John H.

John H.

Source: YELP

11/09/2015

Got my car in and out quick and in good shape to trade into the dealer. Trusted them so I'm bringing my next car right in to have it checked out first thing! Thanks!

Mallory M.

Source: YELP

20/02/2016

Great shop! Flew down from Atlanta to buy a car from OffLeaseOnly. I wanted to make sure the car was in great condition. Called these guys up to inspect the car and they got me in right away. Did a road test with me in the car, ran diagnostics and even put the car on the lift and walked me thru what it revealed. Showed me where a tire had blown out on the car but only caused minor cosmetic damage to a plastic guard. Pointed out tire wear and informed that that it was due to under inflation versus an alignment problem. This had caused the tires to wear unevenly and needed replacement. Got two new tires balanced and installed, Yokohoma, at a fantastic price. Thank goodness for Yelp or I would have never found these guys. Great service very good price.

Reuben M.

Source: YELP

15/06/2015

If there is one person I can trust with my car it's Mark! I've had it since it was brand new (since 2006) and whenever there is a problem I can count on Mark to give me the best service and the best pricing in the area. He charges at least half of what any dealership would normally cost. He is honest and won't dick you around when it comes to doing what needs to be done. I have never had a problem after my vehicle has been serviced! Also, I love how he is quick with his work. I will forever be a loyal costumer to my loyal mechanic!

Melissa K.

Source: YELP

14/05/2015

I would recommend Mark. He is competitively priced, provides fast-prompt, trustworthy service and my air conditioner that once was blowing hot in the Florida heat is now ice cold due to an a/c condenser that needed to be replaced. I dropped my car off that day, he took me back to work and I was able to pick up my car when I got out of work.

Gina I.

Source: YELP

30/11/2015

Moved from Miami and interviewed 3 repair shops . I chose this shop because Mark the owner was the first person willing to diagnose and accurately price exactly what needed to be done for my Nissan 100 k tuneup . But we had to set another appt because of the amount of time required to service it. Sal did an outstanding job and my baby runs like new . Prior to working on my car Mark thought I might like to sit at Starbucks where I could relax and wait so Sal drove me there and later picked me up . I knew to bring my computer because I was going to be there a while . I just can't believe after living in Miami ha ha ..I found auto mechanics who are honest, reliable, and courteous . Certainly this was my best find ... I want you to know these guys are the best !!!

James A.

Source: YELP

25/03/2015

It's very hard to find an auto mechanic you can trust. Mark has been doing a lot of work on 2007 Maxima. He does it for a fair price and looks out for you at the same time. I already recommended him to a couple of my friends. Bypass the (d)stealerships and check these guys out if your car is out of warranty.

Oscar Z.

Source: YELP

23/05/2015

Mark is the man. I moved here from Kansas City last summer and haven't really needed anything fixed on my car, but needless to say the time finally came and I had no idea where to go...So, I checked out yelp and saw the great reviews and figured I might as well give this place a shot.
When you call you will get the owner and mechanic Mark on the phone. I called on a Tuesday afternoon and told Mark I was having problems with the CV axel joint on my Honda accord and he had my car in his shop the next morning and fixed. Furthermore, he quoted me the price on the phone and that was the price he charged me the next day...and it was a very great price. This guy is as honest as the day is long and will not up-sell you or try to rip you off at all. I will be sending any of my family and friends to him and will most certainly be going back the next time I need something fixed. Highly recommend.
Thanks Mark!

Bert K.

Source: YELP

14/10/2015

I had called around to price out my repairs, and they gave me the cheapest price. They were straight forward and quick about the repairs. Would definitely go to them again.

Jeremy C.

Source: YELP

11/12/2015

We had had our Mercedes "repaired" at our usual repair shop in Chicago. The mechanics did something wrong and the car was making awful sounds. When we got to West Palm, we brought it to Mark based on reviews we saw on Yelp. He did not disappoint. Mark and Sol immediately identified the problem, repaired the car speedily and arranged with our repair shop to be reimbursed for the repair. He was honest, wonderful to deal with and obviously an expert. Our car has worked beautifully since Mark fixed it. We will definitely bring it back to him for any repairs that need to be done.

Paul D.

Source: YELP

06/10/2015

I took my neighbor Doris to Why go to the dealer for car repairs and this is what she had to say!!!!!!! After taking my Nissan 300zx to tire plus where they told me I need front and rear brakes and front tires, I decided to check out this place to find out what everyone is raving about. I went to why go to the dealer and spoke with Mark the owner of the shop and after he inspected my car, not only is he way cheaper than tire plus or any place I ever went to but the most honest, sincere, compassionate individual I've ever met. He told me I ONLY need front brakes!!! My rear brakes still had 50 percent life on them. As for my tires, he said I do not need to invest in them NOW as there is threading still there! This man was so honest, I was besides myself cause as a female he could of sold me the bridge what would of I known! I highly recommend you check him out for anything you need! Don't take my word for it! Go in and see for yourself! Compare prices, get your car diagnosed by a honest person not a bunch of people who try to make money off of you! You will not regret going to mark at why go to the dealer! Wish I would of found him long ago would of saved me a lot of money!!! Thanks again Mark!

Diana M.

Source: YELP

08/12/2015

I took my "new" (well, new to me) Toyota Sequoia in for a timing belt/water pump kit and for a master cylinder for my brakes. Earl Stewart Toyota wanted over $1900 for all of this work! I bought the car for a good price and was willing to put in the extra money in to fix it up, but that just seemed outrageous. I saw the reviews on Yelp and thought I'd give these guys a call and I'm so glad I did!! Not only did they do all of the work for $700 less than what Toyota was going to charge, they were completely HONEST!! Sal seemed to be the main guy working on my car and he was very happy to answer any and all of my questions (and trust me I had more than a few). Both he and Mark B. (the owner) were incredibly genuine, and definitely related to my situation of wanting to do whatever the car needed to keep my family safe. I will be returning for any work I need and would recommend this place to anyone and everyone! Thank you guys so much for your help!

Jazz S.

Source: YELP

05/02/2015

I always use Mark's services. He's great, fast and honest. I highly recommend him! Also, I had a great experience with JD'S Towing, who also works with Mark's shop. They did me a great and unexpected service today. Both these businesses are 5 star!

Jennifer E.

Source: YELP

04/03/2015

These guys took care of us they were quick and honest. Completely fair priced. Definitely my new go to mechanic.

GeeGee T.

Source: YELP

08/10/2015

I found Mark from looking at the Yelp reviews and was impressed by the positive responses that emphasized his honesty and on time repairs! We had an Audi A8 that was towed to a so called "reputable dealership/garage". Their "highly trained" mechanics skimmed over the car and their prognosis was, we needed a new engine. It was locked up and was best to replace. They quickly located one for $2500 and would be another $2000 + for installation.(cough) I called Mark and was convinced that the worst case scenario the same operation would be half of the estimate given by this "Highly Reputable" Foreign Car repair shop that STILL charged $150 to look at it and do NOTHING! We towed to "Why Go To The Dealer" ...Mark and his crew got right on it and I had located an engine to be put in upon the removal of the bad engine. BUT, got a next morning call and he said to hold off on that purchase as the engine was NOT seized. Long story short, Mark did his due diligence and diagnosis finding out we needed just a starter and an alternator!!! NOT a whole new engine!!!! His honesty and professional troubleshooting saved us THOUSANDS!!! Not $100's BUT $1000's !
I've previously been in the car biz, and know that if you find an honest mechanic that's fairly priced AND quick...they are a GOLDEN asset!! Well, I finally found one that really knows what he's doing, is extremely honest and prompt. Best In West Palm Beach!!! Thanks again Mark!!

Patrick N.

Source: YELP

15/09/2015

Went to Mark because of all the 5 star reviews and i was not disappointed. He replaced the water pump and fuel pump on my Chevrolet Venture. He was a lot lower on the cost com paired to the Chevrolet Dealer and completed the work on time. He saves all the old parts to show you what was replaced . I would recommend Mark to everyone..

Karen F.

Source: YELP

12/01/2016

I found Mark and Why Go To The Dealer here on Yelp - thank you Yelpers! :) I am not from the area and am staying in West Palm Beach with family for a few months after surgery. I was looking for someone reputable that I could trust who hopefully would not rip me off. Well, I ended up breaking down on the road on a Sunday, and was so glad that I'd already found Mark online a few days before. More importantly, he took my call on a weekend and was happy to help. I had the car towed there and the next morning first thing he called to give me an update on what was going on. A few days later, I had my car back and running beautifully. Still has some problems that I hope I can afford to resolve soon, but I noticed a difference as soon as I got in and drove away. Unfortunately for me, the repair was very expensive but I hope to not have to spend that much on my car again any time soon. He also fixed faulty work done by a previous mechanic. All the guys here are extremely friendly and I was impressed with the service I received. Thank you Mark!

Angel M.

Source: YELP

30/01/2015

Mark did a great job on my car. Saved hundreds compared to Dealer quote. I highly recommend.
Pravin

PA C.

Source: YELP

29/05/2015

i have always took my car to the dealership for servicing. I moved to Palm Beach a few months ago and went to the Palm Beach Toyota dealership on Military Trail for servicing. The total quote I received for various repairs totaled $1772.60 + tax. I did a yelp search to locate mechanics in the area and saw positive reviews for Why GO To The Dealer. Although skeptical, I called and then went in for a quote anyway. Needless to say, I didn't feel like he was trying to swindle me or add on a list of unnecessary repairs. Mike assured me that I only needed to have 1 out of the many repairs suggested by the Toyota Dealership. This particular repair (replacing front shocks and struts) including parts, taxes, shop fees and labour was priced at $1211.80 at the Toyota dealership. Mike quoted me a rate of $670.87 (inclusive of parts, labor, etc.) The bottom line, I saved $540.93! He was professional, appeared to be honest, and the job was done expeditiously. I would and have already recommended his services and I will certainly be coming back to him for my car needs.

Sandra D.

Source: YELP

11/08/2015

Mark & Roger we're great with my car, everything that was supposed to be taken care of was. Nothing better than having a car problem & getting it resolved without additional headaches. I have referred friends & will continue to do so. Thanks again!

Charles K.

Source: YELP

18/01/2016

I brought my Mercedes here after a three week horrible experience at another shop. I found Mark here on yelp and decided with all the great reviews to give them a try ...and am I ever glad I did. We were working with the insurance companies to have water damage repaired on my convertible. The first thing Mark did was to deny a used part my insurance company was trying to give me Talk about having your back. He told me if it wasn't up to his standards he wouldn't use it when the easy way would have been to just clean it up as best he could and install.. Talk about going above and beyond and I had just met him. He ended up working with my insurance and getting a factory reconditioned instead. Since then I have been back for my brakes and other minor tweaks. It is such a relief to know my car is in good hands and not have to micromanage everything myself. I know if I take my car to him the work will be top shelf and the price more than fair. I called a few days ago to have him install a rubber seal on my window and he told me to just come on by and he'd fix it for free. I would HIGHLY recommend to anyone. Especially if you are new in town like I am and don't know where to turn for repairs. Thanks again Mark!

Walt K.

Source: YELP

02/07/2015

Mark and his team at Why Go To The Dealer are great. They were able to detect and fix the issue with my car so quickly and at a very reasonable price. This is place to go if you need a trustworthy mechanic that isn't going to rip you off.

Jenny H.

Source: YELP

18/05/2015

Great service! Took care of my older high mileage car. Got an oil change and a new ear main seal. Gave me the best quote around. Found on a recommendation from a trusted friend.

Angelique G.

Source: YELP

12/11/2014

Mark did a great job with my car and I would recommend him to anyone in the WPB area. He was honest, did high quality work, charged a reasonable price, and was very good to deal with. I've had some bad experiences with repair shops in the area and Mark was a pleasant surprise.

Nld D.

Source: YELP

16/09/2014

Mark was amazing. Repaired my 2009 BMW 328i in an hour. He showed me all the non functioning parts. Honest, polite, and low priced. Recommend Mark without reservations!

Joel L.

Source: YELP

10/02/2015

I took my Acura to the dealership for a diagnosis as I noticed an oil leak coming from the front of my car, Palm beach Acura said my oil pump gasket was bad and wanted me to pay $1610 for a replacement, knowing how absurd their fees were I found mark on yelp and after reading the great reviews Decided to take the plunge and brought my car to him to have another diagnosis and quote for repairs. He agreed that my oil pump gasket was bad and also noticed my oil pan was leaking as well. Me being pretty mechanically inclined, I was glad he brought me under my car and pointed out all the leaks so I can see for myself. He was correct and quoted me almost $1000 less for all parts and labor. He even replaced my oil pan plug washer for free when he noticed it wasn't sealing right. Needless to say I now have a good mechanic I can trust to Keep my TL in tip top shape! Don't hesitate to give him a try

Jesse G.

Source: YELP

15/05/2014

I brought my Mercedes here instead of the dealer, and it was an excellent decision! The owner/mechanic was able to take me the next morning so that was very convenient. He was able to diagnose my car quickly and fixed it the same day! The best part was that he honored my warranty as well! He knows his stuff and is on top of his business. It was the first time that, as a woman, I did not feel bullied or taken advantage of due to my lack of automobile knowledge. This place is a sure thing, give it a shot!

Rebecca D.

Source: YELP

05/02/2015

As his business says, Why go to the dealer, go see Mark. He completed the job almost as fast as it took us to get home as we dropped the truck off. Incredible!!!! What the dealership wanted me to pay, Mark did for way less than I could have imagined and the job was done quickly and correctly. So from Boyton Beach to West Palm if you need to have car repair done, call Mark and his crew for great service at an affordable price.Why are you waiting call Mark at 561-682-3748.

John S.

Source: YELP

13/05/2015

Took the car in for a tune up and I mentioned that the dealership told me 4 years ago that the thumping from the transmission could not be fixed and had too live with it. Sal found and fixed that annoying problem. That's why I will always go there even though I live an hour away. I am so glad I found this place. Thanks Mark and Sal. Great mechanics and nice guys too.

Roy R.

Source: YELP

25/11/2014

I took my car to get a rear break job that another shop recommended but it turned out that I didn't need it. I brought my car back to get other services done. Fast and quality work for reasonable price.

Enerel M.

Source: YELP

24/02/2014

I brought my audi here because to my check engine light was on. I got the problem diagnosed rather quickly. Best part he did it for free when other shops were asking for 100$ to plug in there computer and 5 minutes of there time. I may have an audi but I don't have an extra 100$ lying around just for a diagnosis. Mark was a straight up person. Told me what the problem was and how much to fix it. Then he went into what could happen if I didn't address the problem. Seemed like he cared and was understanding. I definitely will be back to get my car fixed here. Once I have the money.

JD D.

Source: YELP

09/02/2014

Great Service. Honest mechanic. Great job and the Prices are a lot less than going to the dealership. It is a full repair shop, they do everything from oil change to AC repair, fix your brakes and even engine rebuilt. Highly recomend him!

Iris S.

Source: YELP