27/02/2016

This Place is the BEST.. Out of all places I've been taking my car in for services, NEVER SATISFIED, until I found BUCKY'S... THIS IS THE BEST PLACE EVER.. I HIGHLY RECOMMEND YOU TO TAKE YOUR CAR IN FOR ANY PROBLEMS.....!!!!! :)

Moana Westerlund Aliiaana

Source: FBOOK

11/02/2016

Luis Delgado

Source: FBOOK

11/02/2016

Russ Brown

Source: FBOOK

26/01/2016

Dave Matchett

Source: FBOOK

27/03/2016

After getting rear-ended I took my car to this shop to have my rear suspension and exhaust fixed to repair damages from the accident. At the time I was unable to get under the vehicle and inspect the work due to injuries, but a few months later I was able to see sloppy welds, bad bends and re-bends, poor workmanship, gas shocks that are already failing. and overall a bad product. I will not take any of my vehicles here again, and I have recommended everyone I know to stay away from this shop.

K Garber

Source: GPLAC

15/10/2015

When my fiance and I got back from our trip someone had messed with our car. George was the only one willing to listen to our problems and try to squeeze us in before close. I had the car towed to his shop, where he took the time listen to the situation and work with me on how to fix it. Unfortunately it was an alarm issue and had to be fixed at the dealership. Even though he couldn't get the car started he refused to take payment for what he had tried to do and took the time to give advice about the area and where it was safe to stay. He then helped us reseach a low cost hotel in a good neighborhood and even drove us there free of charge. It is people like this that keep America moving in the right direction and show what being a decent human being is all about. I will always be thankful for what George did for us.

Michael Landon

Source: GPLAC

26/09/2015

They "fixed" my battery cables, on my 96 Toyota Avalon. Well, not really. There was a bolt that was supposed to hold the battery in place that they missed and a red plastic battery cover that they didn't put back over the positive battery cable either. Well, I had significant issues, with the positive battery cable since then. I took it back to them. They said the whole terminal battery assembly needed to be replaced and it was only available from Toyota itself. The price was 135.00 plus 100.00 in labor. I said no at that time and tired short term fixes, but none of them clearly worked (like moving the cable and terminal around to set it "in position" so the car would start, often, it wouldn't start unless I did this. Sadly, the cable broke off from the terminal connections this AM. I took it back to them, thinking that the price would still be the same. They called the "factory" directly since they said Toyota was the only place I could get the part. This time they said the assembly alone was now 3 times the original price. I assumed was the assembly, but now I don't totally trust that it was. Maybe he called Bucky's factory and had a bean counter tell him what to charge. I was understandably upset with that news but not like meltdown upset and it was not directed at him. He scolded me for being rude and not understanding I was trying to help him. Almost 2 hours later, I took it to a non chain, small Hispanic shop, I've used in the past. I didn't use this shop at first since the main mechanic's English is not that strong. But, he looked at it and as you can see in the picture, below, fixed it for a fraction, of what Bucky's was trying to get, less than 50 dollars. All he did was drag the cable up slightly and replace the connector that Bucky's did a shotty job on. Bucky's would have charged over 700 dollars. I went back and read him the riot act, one for scolding me and two for seemingly lying about that terminal assembly being the only way to fix it. Either he lied or really did not know his stuff. When I told him it was only about 50 to fix, he said, I didn't give him enough information this AM (even though little changed since this AM when the positive battery cable broke and about 10 days ago when I first told him that the positive battery cable seemed messed up). This was at the Midway shop. This seems big time like a company full of mechanics who are dishonest snakes. Stay away, it's too bad since they are a local company, but, that's not a slam dunk for anyone's business. So was Haggen's and look what they've done. They, earlier this year, had my car up for radiator repairs at their Renton shop. The guy quoted me a price of 500 dollars to fix it. I wanted to know though, if he could honor the same price, along with the manager of a store a lot closer to me. The Renton manager made up some weak excuse and said no. Only real excuse, was, customer first my butt, he wanted to keep the $ and sales for his store. That cost me a 40 dollar cab ride. Please, if you have similar stories, share them. Thanks.

Scott Silva

Source: GPLAC

17/10/2015

These guys helped me a lot and i'm grateful for that. Never miscount your blessings. Keep doing what you're doing fellas! Great job!

Josephuse Tolo

Source: GPLAC

22/09/2015

george the new manager is not any help.. he didn't show any honesty and customer satisfaction. he tried to rip me off and try to do other things to my car when i did not need it. he was having the employees do things to my car to use up time, then when he had customers walk in he seemed like he wanted to speed things up and hurry and collect my money. i will never recommend buckys to anyone. i went in for a waiver for my emissions and had screw me up writing things that he never told me. don't ever come here

Derrick Somsanit

Source: GPLAC

30/04/2016

Parking lot is so small, about 7 stalls with 1 handy cap stall. BUT - service is wonderful. They can get their work finished quickly and professionally. Aside from the parking the lobby is like any other car shop's lobby but hey free donuts and coffee on Saturdays from the manager Dave, I'll take it! Thanks for breakfast. And thanks for working on my car too!

Tera K.

Source: YELP

26/07/2016

Went to Bucky's for an oil change and inspection considering there was a good Groupon deal and they gave it back with a quick oil leak we did not have before their care. They had called in the middle of our inspection to say it was minor, once we said we would look at it ourselves they changed it to a major leak. Will never go back and don't suggest anyone else does too suspicious

Miranda G.

Source: YELP

24/04/2016

Took my car in to see why check engine light was on. They got to me right away and told me what fault codes were coming up. They reset the light and I/we determined that no work needed to be done unless the light came back on again. I went to pay for the service and Dave told me they have free check engine light service! Say what?! My lucky day! During the short time I was there, I heard Dave talk to several customers both at the counter and on the phone. Always very nice and respectful and I would consider taking my car there in the future.

Rich S.

Source: YELP

20/05/2016

Fast, friendly, professional. My vehicle broke down around midnight before an important appointment the next day. They fit me in the morning schedule and had my car going again before noon.

Devin G.

Source: YELP

17/09/2015

Stars are for the owner

Lori P.

Source: YELP

30/06/2014

This weekend I took a car I was thinking about buying- from an independent seller that lived near Bucky's. I dropped it off, went and had the best breakfast of my life (please see my review on Old Milwaukee Cafe if interested) and by the time I came back, they had done a full "buyers inspection". This car had a small piece of my heart (what's left of it) and it was painful to hear it wasn't a wise investment. I appreciated GREATLY the candor, the honesty, and the expertise of the gentleman who seemed to take a personal investment into if I should buy this car or not. They saved me from making a mistake, and in their opinion, the safety of driving an unsafe car...my life. I just wish there was one in Seattle proper! Keep it up Bucky's, you guys were amazing!!!

Leah K.

Source: YELP

29/08/2014

I will ever go to Bucky's ever again, and this is just a warning to people who are considering.
This is what happened...
I wanted to get an inspection for my car, just a standard one because I am moving to California next week. I walked in and after about 2 hours, the guy at the counter wrote me a list. He told me that the disc brake pads and rotors needed to be replaced and the front wheel bearings. He quoted me $500 to replace both of those. He also said my spark plugs were going bad, along with various other little things. The total added up to $1315.45.
I was so shocked and sad. Just last year I got an inspection from the Ford dealership and everything was in perfect shape. My car is 2008, so things are slowly starting to need fixing, but this was too much!
Instead of throwing money at them, I decided the smartest thing to do was to get a second opinion on the more important problems. I went across the street to Les Schwab (who I trust 100%), and 30 minutes after dropping my car off there, the guy called me. He told me that the disc brake pads, rotors and wheel bearings are in PERFECT condition. He said that the brake pads are brand new from when I had bought the car, and nothing needs to be done. I am so glad I got that second opinion before I threw away over a grand for no reason.
These people lied to my face. I feel disrespected, but thankful that I was smart enough to not trust them. I just pray that they don't continue ripping people off or they go out of business. The whole situation disgusts me when I think about it, but all I can do is let it go.
Best of luck to any future customers! Hope you read this before trusting these people with your car.

Lo B.

Source: YELP

29/06/2012

I so wanted to like this place. The manager is kooky and calls you things like "sweetheart" and "honey". It's like being in some other place...a place where they don't worry about sexism. Anyway...
I took my truck there when I had a check engine light on. They replaced the part...the truck started acting up again in about a month...light on...they replaced it again...the truck started acting up again in about a month...light on...they replaced it again...the truck started acting up again in about a month...
It was like a cross between the movie Groundhog Day and...some movie about cars.
Anyway, I took it to the dealer and they replace the same part. They told me that the part Bucky's had used was so cheap that it couldn't handle the voltage. My truck has run great since and it's been over a year.
Sigh.
I guess they'd be fine for an oil change but I would not go there if you think there's something actually wrong with your vehicle.

Jodi W.

Source: YELP

24/01/2013

Wally rocks!! I called 3 times & bugged him while he was busy (as he always is!!). He was patient.. He took an expired break warranty & fixed my breaks at no cost to me... Plus another part that should have cost me something.... Of course within 2 months something else went wrong (not the breaks)... He didn't charge to diagnose it... Fixed it in one day & was very fair about his prices.. Love that guy & will keep going back.

Magda B.

Source: YELP

17/01/2013

Great prices and staff. I've been here a few times and they have always treated me and my car right. They can be a bit busy so it's best to go there early.

Tijan H.

Source: YELP

05/11/2013

Great and quick service! It is first come, first serve for an oil change. Decided to try this place instead of going to dealership and received top notch service at half the cost. Friendly staff. Parking is limited but they make it work.

Cori H.

Source: YELP

09/02/2012

Wally is the best! Been coming here for yrs. Wont trust anyone else! Cheap oil changes awesome service! If its a bit busy its because others love the shop as much as i do! Dont waste your money elsewhere..

Ruby K.

Source: YELP

09/06/2012

I have taken my car in for their reasonable oil changes and a recent brake job. I have always received great service. I would return

Brian P.

Source: YELP

13/12/2007

AMAZING service!
The shop isn't anything fancy- but why should it be? The best work is done in the garage!
There is a couch and a tv if you need to wait.
Taken my cars there many times- ALWAYS fair prices and ALWAYS good service!
They even paid for a rental car for me when they needed more time than originally quoted! HIGHLY recommended!

Lindsay M.

Source: YELP

25/08/2012

I must say I could not believe how fair these guys are. So the store manager is Wally Lane. I guess he use to run the shop in Auburn or work there awhile ago. I have a 2012 dodge charger RT and mods all over it. I've been to several muffler shops all wanting to charge me 135 bucks just to cut my mufflers off and straight pipe it. I've seen the shop and I said what the heck. Not only did they love my car they wanted to ensure they had the best guy for the job and treated it like a baby. Hispanic guy named Luis was his top welder. 80 bucks thats it. A few days go by and I come back to the shop for a additional install. 120 for IMCO 18inch glass packs. Mind you I did some research they cost 45 - 60 bucks each not including shipping cost. Only 30 bucks in labor cost. I'll take it. If you go there speak with Wally. He is a fair man and also very reasonable. Not once have I came by the shop or driven by and the weren't busy.

Rafael C.

Source: YELP

30/12/2011

I have come here for the past 4 years for my regular oil changes and have always been reasonably happy. On December 3rd I took my car in because my 'check engine' light came on. Supposedly my 2nd cylinder was misfiring and my car needed a major tune up to fix the issue. Wally gave me his 'best deal' at $383.00 and finished the job in 45 mins. 3 weeks later, I was driving in Seattle and my car started acting up. The situation got so bad so quick that the engine would turn off and not even start anymore after 15 mins. I called Wally and he suggested I get towed to his shop. After looking at the car Wally told me that my gas line had a major leak of 1 inch or more and that the issue was unrelated to the work they did on the car 3 weeks earlier. He quoted me $425.00 and said this could not be fixed the same day. I told him that this was too much and I needed to think about it overnight. The next day I got back to Bucky's to pick up some stuff out of my trunk and tried to start the engine just for the heck of it. Surprisingly the engine started fine with no issues. I drove the car off the lot to get another opinion on the situation from a different shop. They looked at the car and advised some of the spark plugs or boots that were installed earlier must have come loose due to the vibration of the engine because they were not properly installed. They also gave me a detailed quote mirroring exactly all the items Bucky's had performed for the tune up and came to $211.00!!! I went back to Bucky's to confront Wally with the situation and he claimed he stayed late that night to fix my car for free (which he did not, I tried to get the stuff from my car already that same night but they had already closed and my car was locked inside their shop). He did not feel he needed to adjust the bill for the tune up (they charged me for 2 hrs of labor while the job was done in 45 mins!) saying that it was standard for them to charge full hours. I know this review is a little long but felt compelled to give the full background. Needless to say I will never go back there since I don't like being taken advantage off.

Anika M.

Source: YELP