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Auto repair shop - Law Automotive - in Springfield

78 reviews

Location: 1817 W Jefferson St, Springfield, IL 62702

Office phone

+1 (217) 546-2332

4.7

78 total

(4)

(0)

(0)

(6)

(64)

23/06/2016

Had the pleasure of working with Chris and have to say I feel like I found an honest and great mechanic! Rather than charging me for something he knew was under my warranty (I was unaware) he brought it to my attention and even connected me with correct resources to get my car fixed at no cost to me. Extremely pleasant experience. Definitely will be back for future issues with my car. Thank you!

Emma Ross

Source: FBOOK

18/03/2016

First off, Law Automotive is the only place I trust to work on my Car. This last time, I had it looked at by another repair shop because I had a differential leak. The other shop told me "it's the cover, and we won't touch it because it's an SVT Car" I took it to Law Automotive and explained how in-depth I believed the fix would be (dropping the IRS to fix it). It was fixed in maybe 4 hours. I was even informed it was a simple fix and saved me around $700.00 of what it would have if the other place would have worked on it. Hence why Law is the only place I take my car. Time and time again they have always done right.

Trevor Schlindwein

Source: FBOOK

15/08/2016

I've taken my vehicles to plenty of other shops that gave me the run around or useless charges. Laws is hands down the best I've ever been to. Roland and Chris always get to the root of the problem and fix it in a timely fashion, never with extra charges that don't need fixed and they won't do work OR other work that needs done without your consent first. 5 star service all the way!

Patrick Green

Source: FBOOK

10/05/2014

Youre exceptional! I feel as though Im taking my car to a doctor whenever I drop it off. You take such great care of it and afterwards, monitor its performance at no charge. You live and breathe cars! Moreover, your service is exceptional, professional, and very friendly. Thank you for caring so much for my well-being. Youre one of Springfields best kept secrets. All the best. Nereida Littrell

Nereida Littrell

Source: FBOOK

01/07/2015

Took the car in for some electrical issues. Chris kept me up to date and Roland even went a step further ripping out a aftermarket alarm system when they didn't have to. Definitely would go back and highly reccomend! Thanks again.

Marcus Dunn

Source: FBOOK

31/07/2014

Don't take your car to Laws Automotive. They are price gougers. They started work on my car then tried to raise the repair price by $500. Then they put cheap parts on my car and will not guarantee their work. Their price for the repairs was $500 more than any competitor estimate and started the work without authorization so I couldn't take my car elsewhere. They got me this time but will never go there again and advise anyone to stay away!!!!

Paul Steinacher

Source: FBOOK

10/04/2014

S/O to Law Automotive for always doing their best to fit customers in and get their repairs done! Great people to deal with!!!!

Camille Greer Stockton

Source: FBOOK

14/05/2014

Competent and caring personnel set the tone. Attitude is everything! Two thumbs up!

Stephen Minder

Source: FBOOK

07/10/2013

I will not take my cars anywhere else.

Scott Mitts

Source: FBOOK

04/10/2012

These folks do great work, very promptly and for a reasonable price.

LaDonna Driver

Source: FBOOK

28/03/2012

Awsome people that do awsome work!

Jay Neposchlan

Source: FBOOK

22/04/2015

Jason Wright

Source: FBOOK

13/09/2014

Andy Wilber

Source: FBOOK

05/05/2014

Heather Stults

Source: FBOOK

07/03/2014

Darb Calvert

Source: FBOOK

06/01/2014

Scott Weller

Source: FBOOK

10/12/2013

Angel SoftWings

Source: FBOOK

06/10/2013

David Hodo

Source: FBOOK

29/09/2013

Shawn Hatfield Crabtree

Source: FBOOK

31/08/2013

Dan Stewart

Source: FBOOK

11/02/2013

I may be a tad bit biased

DANU

Source: DFORC

16/02/2013

You saved me a lot of money. You honored a warrenty that I didn't remember I had. My 2003 Buick runs great. Thanks.

RobertH

Source: DFORC

14/06/2013

Great job - as usual

MATTP

Source: DFORC

29/06/2013

Always friendly clear and concise - much more reasonable than any other shop in town

JACKP

Source: DFORC

19/07/2013

Law did a great job I would use them for all my car repairs.

DAVER

Source: DFORC

09/08/2013

I really appreciated the effort check out the problem with the check engine light while I waited. In the end, I had to bring it back another day. This is my own fault because I did not ask for an estimate before I brought it in, but I…

JEFFT

Source: DFORC

27/08/2013

Chris does an excellent job! He is very knowledgeable and keeps me informed on any issues related to my car.

BOBR

Source: DFORC

20/09/2013

It's important to have your car serviced at a place you trust, especially for a single woman!

EFFIEB

Source: DFORC

27/09/2013

As always!!!

STACEYS

Source: DFORC

11/10/2013

Always professional, always courteous, always a pleasure to do business with.

RICHH

Source: DFORC

18/10/2013

Really care about their customers

DAVER

Source: DFORC

18/10/2013

Extremely quick service with detailed description of services needed performed. I'll never use a different mechanic

LEEP

Source: DFORC

01/11/2013

They are always friendly and do an excellent job on my van! Wouldn't go anywhere else!

KRISTENB

Source: DFORC

28/12/2013

Friendly and professional service. Enjoyed the snack bar and tv while waiting on an oil change!!!

DARBC

Source: DFORC

01/02/2014

Always get good service. Only automotive place I trust

EFFIEB

Source: DFORC

14/02/2014

Absolutely!!

MandyH

Source: DFORC

15/02/2014

Always superb!

JEREMYS

Source: DFORC

07/03/2014

Great service as always! Very friendly & knowledgable staff

KRISTENB

Source: DFORC

21/03/2014

Excellent service as always.

JoelH

Source: DFORC

29/03/2014

You guys proved to me that honesty & integrity are truly a part of your service. Thank you!

JoeR

Source: DFORC

14/04/2014

Great service, Thank you!

BOBR

Source: DFORC

09/05/2014

Wonderful service. Very friendly and informative staff. Honesty above reproach.

DARBC

Source: DFORC

19/05/2014

Great service. Made repairs as affordable and effective as possible.

GARRETTB

Source: DFORC

19/05/2014

Awesome service as always!

KRISTENB

Source: DFORC

24/05/2014

Reliable and honest as always

JACKP

Source: DFORC

07/06/2014

I was very pleased with the work that was done on my car. The air works great, and the cost was much less than I thought it would be.

RobertH

Source: DFORC

18/11/2011

Had 2001 truck there for repairs. The staff is wonderful and they always check everything over to let us know what might need looked at in the future. This is not the first time we have been to Law's, and it won't be the last! Finally,…

WILLIAMJ

Source: DFORC

22/11/2011

service was prompt and courteous as it always is.

RobertH

Source: DFORC

01/09/2011

Service over several years involving various family automobiles has been consistently reliable and good. I highly recommend Law Automotive to anyone not tied to a dealer service contract.

KURTD

Source: DFORC

01/12/2011

I think we just did a service on that car recently.

KURTD

Source: DFORC

12/12/2011

I am a two car family of ten. Law got my starter diagnosed and fixed in 2 hours. They are amazing.

DAVER

Source: DFORC

18/09/2011

Every experience I've had at Law Automotive has been 'Above and Beyond.' They provide top-notch customer service which surpasses all of their competitors in the area. It's great to have found a service-oriented, trustworthy mechanic.

Anonymous

Source: DFORC

14/07/2014

ALWAYS!!

MandyH

Source: DFORC

21/07/2014

The good folks at Law were able to squeeze my car in after a frantic lunch hour breakdown, and they had it fixed before the end of the day!

PATRICKC

Source: DFORC

30/07/2014

Steven was impressed Chris knew recognized him when he walked in ! especially since Steven hasn't been in there much. We appreciate the great service and honesty!

BOBR

Source: DFORC

24/08/2014

Staff take as much time as necessary to explain situation with car/repairs...which is very appreciated. Respectful staff...I feel diagnostics can be trusted.

JENNIFERD

Source: DFORC

03/10/2014

Always know the work that is done is necessary and done well. Thanks for everything!

AARONF

Source: DFORC

27/01/2012

Always happy to have my vehicles serviced at Law's. Fair prices and honesty go a long way towards my customer satisfaction. I have been taking my vehicles there for years and have always been satisfied. Nice to have people you can trust!

RICHH

Source: DFORC

03/02/2012

I needed to have a few things checked on my van. I had complete confidence that Law Automotive would check those items out as well as the overall condition of my car. I don't have to fear that they will advocate all kinds of unnecessary…

CAROLEB

Source: DFORC

26/04/2012

We have told all of our friends and family about your great service.

RobertH

Source: DFORC

26/04/2012

I appreciate your help and letting me know the details of what was wrong with my car.

TRACYS

Source: DFORC

28/04/2012

Always excellent

JOANC

Source: DFORC

02/06/2012

There really aren't enough good things I can say about the service I've received at Law Auto. I've searched for years for the type of quality customer service and fair dealing in a repair shop & now that I've found it here this is where my…

EmilyC

Source: DFORC

12/06/2012

So very helpful - they let us know what our car needs, they help us decide which order would be best if we can't get everything done at the same time. Very pleasant, all the time. Highly, highly recommended!!

PATTYB

Source: DFORC

20/07/2012

Always great service and a smile from the folks at Law Auto.

PATRICKC

Source: DFORC

29/08/2012

Great Job - Fair and Always listens to what I want done

JACKP

Source: DFORC

07/09/2012

Very good service, thank you

SHIRLEYH

Source: DFORC

03/03/2012

An appointment for regular oil/lube and tire rotation, plus a comprehensive inspection resulted in significant findings requiring additional servicing -- unexpected, but good preventive maintenance.

KURTD

Source: DFORC

23/03/2012

Excellent technical knowledge and excellent customer service!

VALERIER

Source: DFORC

21/09/2012

We appreciate the communication updates on what was going with the car.

BOBR

Source: DFORC

06/11/2012

Excellent service... always helpful

RICHK

Source: DFORC

03/12/2012

I appreciate you wanting to send me emails, but feel that since so many come, I would prefer that you remove me from your email listing. Thanks.

LOUELLAC

Source: DFORC

09/02/2013

Great service!

LINDAT

Source: DFORC

27/04/2016

Youre exceptional! I feel as though Im taking my car to a doctor whenever I drop it off. You take such great care of it and afterwards, monitor its performance at no charge. You live and breathe cars! Moreover, your service is exceptional, professional, and very friendly. Thank you for caring so much for my well-being. Youre one of Springfields best kept secrets. All the best. Nereida Littrell

Nereida Littrell

Source: GPLAC

22/01/2016

Charged me $80 for inspection and never found solution to problem. I later figured out the the reason for high idling rpm myself: a foul air intake gasket. Put new one in and never had issue since. If you can, save yourself the trouble and go elsewhere. Even Google is a better option then their inspections.

Seth Dornblaser

Source: GPLAC

24/06/2016

GO SOMEWHERE ELSE, OR DO IT YOURSELF THESE PEOPLE ARE USELESS. THEY DO SHODDY WORK AT BEST, POOR CUSTOMER SERVICE AND LAZY.

ANew Use

Source: GPLAC

26/11/2014

Outstanding and competent crew! Really take care of the customer. Thanks. jk

Jay Kennerly

Source: GPLAC

12/06/2012

So very helpful - they let us know what our car needs, they help us decide which order would be best if we can't get everything done at the same time. Very pleasant, all the time. Highly, highly recommended!!

Patricia Barnett

Source: GPLAC

We work with these brands

Bentley
Fiat
Hyundai
Infiniti
Lincoln
Tesla
Toyota

We perform these services

Customization and Performance Upgrades

  • Performance tuning
  • Aftermarket exhaust systems
  • Suspension upgrades

Fleet Services

  • Maintenance contracts for business fleets
  • Priority service and scheduling

Hybrid and Electric Vehicle Services

  • Battery health checks
  • Electric motor service
  • Hybrid-specific components repair

Roadside Assistance and Towing

  • Towing service
  • Emergency roadside assistance

Tire Services

  • Tire sales and installation
  • Tire rotation and balancing
  • Wheel alignment