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Auto repair shop - Acme Transmission - in Worcester

21 reviews

Location: 383 Southbridge St, Worcester, MA 01610

Office phone

+1 (508) 754-9669

4

21 total

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(16)

16/02/2016

I've been taking my car to Mark at ACME since 2007. If I have a problem, I can drop my car off to have it looked at. Mark and his crew are great. Mark talks to me first before any work is done. He's very knowledgeable of what needs to be done, can be done and what can wait. Giving me options, and being honest, is very worthwhile to me, when a repair is needed. I've had multiple maintenance jobs, and repairs, done here. I've never been disappointed in the work. Mark has also gone above and beyond to keep me, as a valued customer. Recently, I found myself stranded in another state. I gave Mark a call and he talked me through the symptoms and possible options I could follow in order to get back home safely. Once I got back home, he took my car right away to give it the 'once over' to make sure my car remained safe to drive. Who else does that? I will continue to go to ACME. Nothing better than having a reliable mechanic and crew to keep me going. Thanks guys!!!

Yvette P.

Source: YPAGE

11/02/2016

I highly recommend ACME Transmission!!! I have been taking my car to ACME Transmission since 2007, when owner, Mark Boothby took over the business. Mark has done a great job, and has gone above and beyond the call of duty, to keep my previous 2 Subaru Legacys (1995 + 2000) running in tip-top shape, and has recently (in the last 2 weeks) replaced the engine in a 3rd of my Subarus (2006). I have had oil changes, brakes, tune-ups, & a transmission rebuilt at ACME. ACME Transmission employs experienced, problem solving mechanics, who excel at troubleshooting and repairing automotive and transmission issues. If they uncover a problem, that is different from the reason the vehicle was initially in the shop, they follow-up by contacting the customer, apprising them of the additional repairs, the urgency of the need for that repair, and the cost of those repairs, and the customer is given the opportunity to either authorize, decline, or schedule the additional repair(s) for a future date.

C jack C.

Source: YPAGE

16/12/2015

Brought my vehicle for a transmission issue. They quoted me $2500 and 2-3 days to fix it. Left the car with them on a Friday knowing it should be ready by the following Thursday at the latest. I had rented a car in the meantime. As I called everyday from Wednesday forward all I got was the run around from Mark (the owner). I went in there several days during the first week and the car wasn't even on the lift. As we go into week 2 I was getting the runaround. I called everyday and went in several times. I got the same treatment. I had to extend my rental another week. Finally after having my car for over a week I went in and they finally had the transmission apart. They had to wait for a part and he was giving me a sob story about they were slammed and guys were out and they ran into problems while doing the job, blah, blah, blah. It took over 2 weeks to get my car back. I received no apologies no offers for a reduced rate or covering a week of the rental car. NEVER go there or if you do do not believe what he quotes you for the time. I ended up shelling out $2600+ for the repair plus 2 weeks of car rental for an additional $300.

Angus M.

Source: YPAGE

28/05/2014

Brought my ca down with a Check engine light on thought it was my transmission but comes to find out it was a simple cheap fix and had my car back the same day. Amazing job and very nice people to deal with. Thank you Mark and your crew!!!

Barbra L.

Source: YPAGE

12/02/2016

I highly recommend this shop. The service here is exceptional, The owner Mark and the the technicians working are very professional. The work done to my truck was great and the prices were fair. Many friends recommended to come here a few years back and this has been the only shop I will go to for any repairs. They never let me down! It's always a pleasure! Definitely 5 stars in every way. Love this place.

Becca Howe

Source: FBOOK

16/12/2015

xBrought my vehicle for a transmission issue. They quoted me $2500 and 2-3 days to fix it. Left the car with them on a Friday knowing it should be ready by the following Thursday at the latest. I had rented a car in the meantime. As I called everyday from Wednesday forward all I got was the run around from Mark (the owner). I went in there several days during the first week and the car wasn't even on the lift. As we go into week 2 I was getting the runaround. I called everyda... See More

Angus MacGyver

Source: FBOOK

11/02/2016

My ACME Transmission experience is COMPLETELY OPPOSITE of Angus MacGyver's! I have been taking my car to ACME Transmission since 2007, when current owner, Mark Boothby took over the business. Mark has done a great job, and has gone above and beyond the call of duty, to keep my previous 2 Subaru Legacys (1995 + 2000) running in tip-top shape, and has recently (in the last 2 weeks) replaced the engine in a 3rd of my Subarus (2006). I have had oil changes, brakes, tune-ups, an... See More

C Jack Coleman II

Source: FBOOK

03/08/2016

Went above and beyond to work with my warranty company to save me money and got my car fixed like new! Will definitely come back.

Lily Blanco

Source: FBOOK

01/06/2015

I am writing a review on behave of my family member who was repeatedly taken advantage of and screwed over by this awful company. From the management to the mechanics, no one takes pride in their workmanship or customer service. My family member had work done that was "guaranteed" by this company. As the repair continued to be a problem the vehicle was taken back several times for the same problem. After well over 1k dollars paid to Acme the vehicle remained broken. Consumer should avoid Acme Transmission on 383 Southbridge Street to prevent this from happening to another innocent customer.

Moira Brennen

Source: FBOOK

12/02/2016

Great work, great people, great prices! Best shop around!

Dreamworx Mike

Source: FBOOK

15/05/2015

Acme transmission on 383 Southbridge st should be avoided by all consumers! They provide inferior workmanship, extremely bad customer service, and do not stand behind their work. I have spent over a thousand dollars at this business on repairs only to have my truck returned to me still broken.

Dennis Fitzmaurice

Source: FBOOK

13/04/2015

Very good service, great place to get your your vehicle repaired. Thank you to Rich

Lori LaPorte

Source: FBOOK

20/06/2014

Diagnosed quickly, on the lift and promised to have back by EOD. Great service.

Andrew Nutting

Source: FBOOK

07/11/2014

Louise Young

Source: FBOOK

11/11/2013

Ed Keller

Source: FBOOK

01/10/2013

Doug Hawker

Source: FBOOK

26/06/2016

They were very helpful and they helped me and my boyfriend alot because we are stillstill young and he did all he could to help, everyone there actually . I recommend this place to everyone because they care alot about there customers and it shows . Thank you again the blue accord is working great!

Lexi Ruiz

Source: GPLAC

11/02/2016

I've been taking my car to Mark at ACME since 2007. If I have a problem, I can drop my car off to have it looked at. Mark and his crew are great. Mark talks to me first before any work is done. He's very knowledgeable of what needs to be done, can be done and what can wait. Giving me options, and being honest, is very worthwhile to me, when a repair is needed. I've had multiple maintenance jobs, and repairs, done here. I've never been disappointed in the work. Mark has also gone above and beyond to keep me, as a valued customer. Recently, I found myself stranded in another state. I gave Mark a call and he talked me through the symptoms and possible options I could follow in order to get back home safely. Once I got back home, he took my car right away to give it the 'once over' to make sure my car remained safe to drive. Who else does that? I will continue to go to ACME. Nothing better than having a reliable mechanic and crew to keep me going. Thanks guys!!!

Yvette Prayor

Source: GPLAC

11/02/2016

My ACME Transmission experience is COMPLETELY OPPOSITE of Angus MacGyver's! I highly recommend ACME Transmission!!! I have been taking my car to ACME Transmission since 2007, when current owner, Mark Boothby took over the business. Mark has done a great job, and has gone above and beyond the call of duty, to keep my previous 2 Subaru Legacys (1995 + 2000) running in tip-top shape, and has recently (in the last 2 weeks) replaced the engine in a 3rd of my Subarus (2006). I have had oil changes, brakes, tune-ups, and a transmission rebuilt at ACME. ACME Transmission employs experienced, problem solving mechanics, who excel at troubleshooting and repairing automotive and transmission issues. If they uncover a problem, that is different from the reason the vehicle was initially in the shop, they follow-up by contacting the customer, apprising them of the additional repairs, the urgency of the need for that repair, and the cost of those repairs, and the customer is given the opportunity to either authorize, decline, or schedule the additional repair(s) for a future date. Vehicles are test driven after repairs are completed.

C Jack Coleman II

Source: GPLAC

16/12/2015

Brought my vehicle for a transmission issue. They quoted me $2500 and 2-3 days to fix it. Left the car with them on a Friday knowing it should be ready by the following Thursday at the latest. I had rented a car in the meantime. As I called everyday from Wednesday forward all I got was the run around from Mark (the owner). I went in there several days during the first week and the car wasn't even on the lift. As we go into week 2 I was getting the runaround. I called everyday and went in several times. I got the same treatment. I had to extend my rental another week. Finally after having my car for over a week I went in and they finally had the transmission apart. They had to wait for a part and he was giving me a sob story about they were slammed and guys were out and they ran into problems while doing the job, blah, blah, blah. It took over 2 weeks to get my car back. I received no apologies no offers for a reduced rate or covering a week of the rental car. NEVER go there or if you do do not believe what he quotes you for the time. I ended up shelling out $2600+ for the repair plus 2 weeks of car rental for an additional $300.

Angus MacGyver

Source: GPLAC

06/10/2010

The professionalism and expertise that the staff at Acme Transmission displayed was exemplary. I was having problems with my car for the past several months and couldn't find a reputable garage to detect all the problems. It had been towed three times within the past two months [yikes!!], then I was referred to Acme Transmissions. They took the time with me , diagnosed, fixed and returned my car in a timely fashion. [they also do general repairs] Finally!! I found a place that I can trust explicitly with my vehicles.

A Google User

Source: GPLAC

We work with these brands

Acura
Audi
Buick
Chevrolet
Chrysler
Ford
Land Rover
Porsche
Subaru
Toyota
Volvo

We perform these services

Diagnostics

  • Computerized vehicle diagnostics
  • Troubleshooting and repair of warning lights

Engine Services

  • Engine repair and rebuilds
  • Cooling system service and repair
  • Exhaust system repair

Fleet Services

  • Maintenance contracts for business fleets
  • Priority service and scheduling

General Automotive Repair

  • Routine services and repairs
  • Preventative maintenance
  • Warranty work

Hybrid and Electric Vehicle Services

  • Battery health checks
  • Electric motor service
  • Hybrid-specific components repair