27/07/2008

Impressive Work

I am so pleased with the work that was done on my automobile. They were thorough and the job was completed sooner than I had expected. I appreciated their honesty. If something didn't need to be done, they told me about it and didn't do…

jerry a

Source: INPAG

09/05/2016

We had a really bad experience with these guys. We took our car in thinking it was probably the CV Joint. The guy at the counter asked us if it sounded like a clicking and mouthed it. We said yes it sounds like that. He then said that was probably what it was but sometimes the sound bounces so it could be another wheel and they would check it out. We said great. My wife picks it up and they say that they were really surprised she heard anything and that the part wasn't very worn at all. She thought it was weird but she said OK and left. The next day the sound was still happening just as loud. She took it back. They diagnosed it and said it was the bearing. So my wife asked if we could get our money back from the part (the CV Joint) that didn't need to be replace. No, we could not because we "diagnosed it" and wanted that part changed. The guy was very argumentative and rude. After threatening to turn him in to the BBB he finally wound up giving a discount on changing the bearing but not the CV joint. We still paid $400 total to have a wheel bearing replaced! We will never go back!

Jason Campbell

Source: GPLAC

11/05/2016

This place is great! Fast, knowledgeable, and friendly. They did the timing belt and cam seals on my Tacoma and saved me a bunch of time and money.

Aaron G

Source: GPLAC

24/09/2015

Had to finally write a review for these guys. I've been very happy with them. I know having older cars worked on isn't any fun to deal with but I truly trust these guys. Eric, has helped me with both my volkswagen and my dodge and been great to work with. I've had one experience prior where my cars coolant system broke in a few spots a day before a vacation we had planned and they got our car right in and out within a reasonable price and saved us hundreds on a rental car I would have had to purchase. This time, my water pump exploded and the car was in and out just as fast as the last time. And anyone who knows small cars like this knows that's not an easy job. Nick did a fantastic job. Thanks Autocraft as well as Eric and Nick. Keep doing what you do.

Ryan Conrad

Source: GPLAC

07/12/2014

We have been taking our cars to Autocraft for years. We trust the work that they do and know that they are only going to recommend services our cars really need. I have been encouraging my Mom to go to them for years. She wanted to stick with a mechanic closer to her home, but had grown concerned that they weren't always doing what they said they would do. Her van continued to have issues, but they always convinced her it was okay. This week my Mom switched to Autocraft and she is absolutely thrilled with her van again. They took care of every issue and brought peace of mind to my Mom and me. I had 100% confidence that Autocraft would repair my Mom's van in a short time, at a fair price and would only do what was necessary to have a well running vehicle again. Thanks again Autocraft for peace of mind! The Rudnicks and Ginny B

Janet Rudnick

Source: GPLAC

09/12/2014

THEY JUST DON'T GET ANY BETTER THAN "AUTOCRAFT" ! THEY ARE HONEST, KNOWLEDGEABLE, TRUSTWORTHY, FRIENDLY, AND DID I MENTION "HONEST" ! PS AUTO SHOPS, "JUST DON'T GET ANY BETTER !"--I HAVE BEEN A CUSTOMER FOR OVER 9 YEARS. DON HARRIS

Don Harris

Source: GPLAC