Location: 2699 Broad Ave, Memphis, TN 38112
Office phone
+1 (901) 324-9500
4
(12)
(5)
(2)
(11)
(46)
05/08/2016
The owner is a complete idiot! I called to get information on getting my Porsche Panamera battery replaced and possibly getting service. The owner was extremely rude! I will never give them my business or recommend them to anyone that I know. VERY RUDE Customer Service!!!!
Ashley G.
Source: YELP
20/01/2016
What a bunch of jerks, including the owner! Only spoke over the phone, didn't even get to the shop yet. If these people even want to get some business, they should learn some manners and what customer service is...
Plenty of other options around to give your business to.
Tanya P.
Source: YELP
10/11/2015
Concur with the only other review. Our car came out worse than when it went in - not kidding. And this was after they had it in their possession, off and on, for literal weeks at a time. We took pictures of the damage and while they promised to "replace" some of the "broken parts" that never came to fruition.
Tammy H.
Source: YELP
31/12/2013
No! If you ever want to see your car again DON'T ever go to this place! I took my car there for a simple repair, was told I COULD NOT wait in the sitting area during the repairs. Would have to drop the car and return later. Later being OVER a week for something that should have taken just hours to fix. When I call to inquire about status the 1st person I spoke to was very reassuring that vehicle would be ready within a short period of time. NO IT WAS NOT!!! Called again days later the owner was very blot and rude when speaking to me. The bill was HIGHER than originally quoted. Was told to bring the vehicle back for something that should have been fix the 1st time. Needless to say I chose not to return. Took it to the dealer of whom pointed out things that were not done correctly on my vehicle from the repairs at Euro Imports. I WILL NEVER USE THIS PLACE AGAIN!!!
Hhhhhupttt S.
Source: YELP
27/10/2015
Great service! Took great care of my used Land Rover LR3. I even buy smaller Land Rover parts from them for minor repairs. Recently had a full service in September 2015 for my recently purchased used Land Rover to include new fluids, oil change, brakes, pads, sensors and absolutely loved the service! The owner even called me several days later to check on my vehicle!
Chris B.
Source: YPAGE
15/01/2014
Magnificent shop with magnificent workers. You have to go in with the mind set of being patient, because you aren't bringing in a Chevrolet or Buick, but bringing in a European or German car. Since we are bringing in European or German cars, the search for used or refurbished parts might be more intense than driving an American car. I would and have recommended euro imports.
Christopher S.
Source: YPAGE
04/01/2014
I totally agree with the other...
I totally agree with the other review listed here! This place is terrible! I too took my car there. Not only was it there way OVER a MONTH I ended up taking my car out of there on a tow truck (the same way it came in) . The guy gave me the run around every time I called to inquire bout the status to the point that I got fed up with the excuses and demanded the return of my car. I was told I could retrieve my car but would have to pay for diagnostic fees and any additional work that may have been perform on my car. I had no problem paying a diagnostic fee but when that fee comes to well over a thousand dollars we have a problem!!! Spoke to the owner to get a clear explanation of such outrageous amount for a car that was leaving his shop on a tow truck. He was very rude in his explanation to the point that I felt he was battling me by questioning his position as a mechanic. Started telling me If it was a white man wouldn't have a problem with paying the diagnostics fee but because he's a black man I want to bargain his pricing. Mind you I myself am black and this definitely was not a racist moment. I just wanted a clear explanation of what was done for it to be so high of which I never clearly understood what was done to the point it came to 1k yet nothing was done to fix the car. This place is a total ripoff and I would highly recommend that you not go to this place.
True B.
Source: YPAGE
27/02/2013
I took my care there on 2-14-13 because hit a pothole and my check engine light came on(weird huh). So he explained he would send me an email that would tell me whats wrong and estimated repair costs. On 2-26-13 I went to go and retrieve my car because I had yet to receive an estimate or any details of what was wrong with my car. Audi has kept my car for over a week to repair it before but it doesn't take long for them to tell me what's wrong with the car. So the guy at desk said I have to pay for diagnostic charges which totaled $194 I say okay because I knew they was going to at least charge me for that even though he said I would have to speak with the owner if I wanted to obtain my diagnostic report. I left with my car and noticed it was shaking and my low tire pressure light was on which I thought to be odd because I just purchased 4 brand new tires the week before. So I got out looked at my tire and saw they they had mounted my spare tire which has the exact same rim as my other tires but a different tire but with no center cap. So I'm wondering why would they put the center cap on my spare tire from my real tire so i check my truck where my spare goes and there is my real tire with a big puncture hole in it. I immediately return to the shop right before the owner had arrived and he called me a liar like 10 times I tired to show him the difference between my rims and my receipt for the new tires but he refused to listen and kept insisting I was obviously lying because he said nobody at his shop would do such a thing.
christophercooperceo
Source: YPAGE
27/06/2016
Euro Imports is a hidden gem for great service and care for auto enthusiasts in Memphis. Livingston the owner does great work. Support local 901 business!
Michael Allen
Source: FBOOK
05/08/2016
I called to get information on getting a battery changed on my Porsche Panamera.... and I got Extremely Rude Customer Service from the Owner! I will never support this business or recommend!
Graham Right
Source: FBOOK
27/10/2015
Great service! Took great care of my used Land Rover LR3. I even buy smaller Land Rover parts from them for minor repairs. Recently had a full service in September 2015 for my recently purchased used Land Rover to include new fluids, oil change, brakes, pads, sensors and absolutely loved the service! The owner even called me several days later to check on my vehicle!
Chris Bawcum
Source: FBOOK
05/01/2015
I like the owner, British trained Livington Wilson who is an honest and responsible man. If u need service on a luxury European auto there is no better in the mid-south
Rudi Schiffer
Source: FBOOK
29/10/2015
One of the best in Memphis..
Peter Sabino
Source: FBOOK
24/11/2015
Euro-imports Livingston Wilson
Source: FBOOK
29/10/2015
James Perry
Source: FBOOK
09/04/2014
Alex Martinez
Source: FBOOK
10/01/2014
Natty Base
Source: FBOOK
10/09/2013
Amanda Lashelle Hellsfire
Source: FBOOK
01/04/2013
All work that was requested was done to my car. Even though it took 3 weeks I was able to pick up my car on the day we agreed on. Some of the problems that remained were taken care of the next morning when I stopped by the owner.
DOUGLASF
Source: DFORC
01/05/2013
I was kept informed throughout the repair process and the people were very friendly
Anonymous
Source: DFORC
10/05/2013
Overall.. Service was great....
LINDAP
Source: DFORC
24/05/2013
My a/c unit is still not producing cold air. It seems like it is going to get cold at first then the air blows a little warm.
TRACIK
Source: DFORC
07/07/2013
Great customer service .
ALTHEAL
Source: DFORC
07/07/2013
Excellent service! I will definitely visit again.
ANGELAA
Source: DFORC
05/08/2013
Great service, at a good price, scheduled at a convenient time!
SIMONO
Source: DFORC
06/08/2013
Very professional and courteous.
MICHELLES
Source: DFORC
21/08/2013
all ready have
DANNYC
Source: DFORC
18/09/2013
my passenger window never should have been touch, I never used that window,Then get back my glass is scatch-up !!
DANNYC
Source: DFORC
04/10/2013
Responsive, helpful and efficient
Anonymous
Source: DFORC
02/11/2013
A bunch of amazing guys with passion for what they do and affordable. They exceeded the customer service aspect of things. They had a very quick diagnostic and explained to me each part that needed to be replaced and why. They kept me…
ERICP
Source: DFORC
03/12/2013
Committed to getting the job done correctly and customer satisfaction.
LARRYK
Source: DFORC
31/01/2014
Service is excellent! Always consistent
ALTHEAL
Source: DFORC
01/02/2014
This crew is amazing! They always exceed in customer satisfaction. Still to this day all of them know there stuff and there European cars. Everything is always done in a timely manner and at a affordable price. Looking forward to doing…
ERICP
Source: DFORC
08/03/2014
I'm always pleased. Won't take my vehicle anywhere else.
ALTHEAL
Source: DFORC
19/05/2014
It was a pleasure to work with someone that really knows the product he is repairing!
JEFFS
Source: DFORC
19/05/2014
Fast and Professional service. Good prices in comparison to large dealership. Would check here before any dealer services to my Range Rover.
Anonymous
Source: DFORC
28/06/2014
Euro Imports always goes above and beyond to make sure my car is taken care of and that I am happy when I leave.
TEERAB
Source: DFORC
12/07/2014
Hard to get passed my car going back in the shop two days later but im glad he took it back immediately!
ANTONIAS
Source: DFORC
22/07/2014
Only problem was getting a copy of my estimate. Not sure if had incorrect email. Received fine once we changed to fax.
Anonymous
Source: DFORC
29/08/2014
Fast, efficient, courteous service at a fair price.
SIMONO
Source: DFORC
12/11/2012
Knowledgable & pays attention to detail. Glad to find Livingston to work on my Maserati in West Tennessee!
JEFFH
Source: DFORC
25/01/2013
Thanks for the terrific service!!!
TRACIK
Source: DFORC
31/01/2013
The job was not corrected
JAMESM
Source: DFORC
08/02/2013
Professional, Clean, Courteous . I will return.
ALTHEAL
Source: DFORC
29/08/2014
I am more than pleased with the level of service I received. Livingston really knows his stuff. I will not ever use the BMW dealer in Memphis again.
KEVINM
Source: DFORC
03/10/2014
Good service; prompt and courteous, and a good price.
SIMONO
Source: DFORC
16/03/2013
Car is spewing radiator fluid everywhere today it will be back to see you early next week
MICHAELS
Source: DFORC
30/10/2014
Good quality work. Very friendly people. They make you feel important.
ROBERTF
Source: DFORC
25/03/2013
Great Service and Friendly Staff..
ALANM
Source: DFORC
16/12/2014
Sorry to say I would never go back. I was given a over $5,000 estimate and when I initiated the process to have my 2008 XKR towed to the dealer, the estimate quickly dropped to below $1,000. All of a sudden an old technical bulletin on the…
RATANS
Source: DFORC
29/03/2013
1ST CLASS SERVICE,KEEP UP THE GREAT WORK
BILLC
Source: DFORC
20/01/2015
We took our X3 BMW to Livingston and we needed a quick turnaround because we were headed out of town. He did everything he said he would do, on time and at a fair price. We will bring all of our cars here in the future!!
Anonymous
Source: DFORC
21/02/2015
Very friendly and knowledgable. Will bring my Range Rover back here.
Anonymous
Source: DFORC
25/03/2015
No guest work involved quality care and professional integrity are displayed through out the entire process. I have confidence that if anyone brings their vehicle to Euro- Imports they will be extremely happy with the results no doubt.
DERRICKS
Source: DFORC
24/02/2012
Livingston, I was very disappointed after my last visit. It was still running poorly after I got it back, so I checked under the hood myself. One of the new plus wires was NOT connected to the distributor and 2 others were loose, this is…
CHRISL
Source: DFORC
24/02/2012
Service was EXCELLENT! I will never take my Land Rover anywhere else.
RAMONJ
Source: DFORC
24/02/2012
Your expertise is matched by your kindness.
SAMM
Source: DFORC
24/02/2012
Great service and friendly owner.
MICHAELR
Source: DFORC
24/02/2012
It's such a treat to have someone you can trust with your auto - and not worry about unexpected expenses when it's time for repairs/service. Plus, the entire team at Euro Imports are so customer oriented.
PATB
Source: DFORC
24/02/2012
Stands behind their work. Winston is honest and good to deal with.
KALMANS
Source: DFORC
28/02/2012
I spent more than $2000 trying to get the check engine light fixed on my car after being in the shop more than 3 weeks total. It was never fixed more than 3 days.
JANICE*R
Source: DFORC
23/03/2012
Livingston seemed genuinely interested in trying to please his customers. However, the repairs my Jaguar needed took three weeks to finish and I had to keep calling them to find out the status instead of the other way around. Also, the…
CHRISTOPHERP
Source: DFORC
26/03/2012
Livingston, We appreciate you for asking about the service work you and your team conducted. The car is riding excellent. Therefore, this is a very good indication of a Job Well Done. Thank you, Juan Settles/Ms. Robinson
JUANS
Source: DFORC
13/04/2012
clean and inviting waiting room. reconnected with former "JarHead". would like for Mr Livingston to call me.
VERLONS
Source: DFORC
12/05/2012
Excellent Service!
GEORGER
Source: DFORC
28/05/2012
I all ready have !!!!!!!!!
KEVINB
Source: DFORC
29/06/2012
Charged me a fortune to run diagnostics on my car that dealer does for free then gave me a list of critical items my car needed and a huge price tag. I had my car repaired elsewhere for 25% of you estimate and my car runs great!!
Anonymous
Source: DFORC
21/07/2012
Very nice and prompt,no beating around the bush straight to the point h,helping you in your decsion making .Very good with your car
FREEMONM
Source: DFORC
28/07/2012
Could improve on follow up with diagnostic services. Two times I have left a vehicle and after 3 days with no call, I had to call to see what was wrong with vehicle and diagnostic results.
CALLIEB
Source: DFORC
18/08/2012
Livingston I will be up there next week to get those wipers !!!! Thanks my friend
KEVINB
Source: DFORC
27/08/2012
Excellent quality service at an affordable price, given the cost of repair and maintenance of any Mercedes Benz. The shop owner was very detailed in his explanation of the problem(s) and kept me updated and informed throughout the repair…
DAVIDM
Source: DFORC
23/10/2012
I was very impressed by this shop. I felt that I received very helpful and honest service. In addition, the costumer service was great: from washing my car to the re-filling of my fluids even to the shuttle service in order to pick up my…
TEERAB
Source: DFORC
29/09/2014
work was done to my complete satisfaction at a reasonable cost. Livingston was readily available for questions and willing to help during the entire repair process of my 95 range rover.
Anonymous
Source: DFORC
05/08/2016
The owner is very rude. He was irritated when I spoke to him on phone. Said " I have already spoken to you! I am sick of talking to you!" Then he hung up on me. I will never get my car serviced with them nor will I recommend them to anyone.
Kaitlyn Graham
Source: GPLAC
22/07/2016
Some Arab sounding guy on the phone. Called about a brake job 3 weeks ago when I planned on visiting the area, but later cancelled plans. Called today and the guy apparently remembers me (business is slow?) And boy oh boy did he sound mad that I called him twice for a quote. Not that care, obviously the guy is hates his life, after all he's a car mechanic. Anyways, apparently this kid want the same price for a brake job as the Land Rover dealership and get this, he uses aftermarket parts. And when I asked him what brand he said "I can't tell you that" LOL PASS
rebecca weaver
Source: GPLAC
01/06/2016
Peter Sabino
Source: GPLAC
20/05/2016
dame n
Source: GPLAC
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